Leading Across Generations Class Guide

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LEADING ACROSS GENERATIONS


LEADING ACROSS GENERATIONS Our world is made up of distinctly unique generations. From Baby Boomers, to Gen X, Millennials, and Gen Z, generational differences in perspectives, styles, and expectations allow for creative solutions to diverse issues in the workplace. Older workers can share wisdom and experience with younger team members. In return, younger workers can share ideas and technology options that haven’t been explored. Together, different generations can harbor the knowledge and expertise needed to make new processes work. Visionary leaders, effective managers, and skillful supervisors alike should strive to embrace generational differences in order to create an organizational culture built on coexistence and cooperation. Rather than enforce stereotypes, workplaces today can utilize generational diversity as a tool in tackling a variety of problems within the professional world. By taking this course, you will develop the skills needed to lead effective intergenerational teams. You will learn how to break down generational stereotypes by understanding how to tap into the skillsets of different age groups. We often hear that younger workers disrespect the authority of older generations, or that older people reject the new ideas of younger generations. This course will offer new perspectives on the idea that everyone wants the same thing: to cultivate a culture of respect. Learn the secret to teamwork through capitalizing on shared values between generations. Leading Across Generations is much more than a “conflict resolution” program. This course is essential to forging highfunctioning workplace environments in the midst of constantly evolving demands and expectations. Great leaders don’t simply understand generational differences they also recognize the importance of using these differences to empower individuals and teams.

Topics Covered •

Defining generations: boomers, Gen X, Millennials and Gen Z

Why do we need to get along? “We don’t see things as they are, we see them as we are” -Anais Nin

The importance of effective teams and cooperation

What are multiple generational values and motivation factors?

Millennials, Gen X, and Gen Z engagement in workplace

How to attract and commit Millennials and Z generations

Character (People) Code Personality Assessment

How to utilize Character (People) Code Personality Assessment to create a collaborative working environment that enhances diversity and respect for multiple generations?

I Need This Program Because:

My Organization Needs This Program Because:

I want to understand what makes millennials different from others and what inspires them

We want to bridge the gap between employees from different generations

I want to Understand how you can align your needs and values with the goals of the company

We want to increase workforce satisfaction, reduce interpersonal conflict, and reduce turnover

I need to learn how to resolve interpersonal conflicts through emotional intelligence and mindfulness

We want to recognize motivational forces that drive millennials’ performance


Who Needs This Class •

Executives, managers, and supervisors who would like to see immediate impact on workforce satisfaction, collaboration, and teamwork

Team leaders who would like to apply the lessons learned in reducing their stress, curtailing interpersonal conflicts, and creating and sustaining effective teams within their organization and company

Human resource professionals who would like to apply the lessons learned in their recruitment, selection, and retaining of the workforce

Modules •

Investing in human capital

The impact of current pandemic and the uncharted territories

Where the difference(s) among generations tend to occur

Elements of cooperation, effective teamwork and commitment, despite generational differences

Challenges in creating a diverse culture that respects multiple generations values and work habits

What define effective leadership during uncertain times

Generations living in U.S. and those currently engaged in workplace

Myth and misconception about Millennials and Gen Z

How to reach Millennials and Gen Z

What is healthy tension and how it can be harnessed to benefit a company

Character (People) Code Personality Assessment

Presenting Faculty | Abe Bakhsheshy, Ph.D. Dr. Abe is the David Eccles School of Business Daniels Fund Ethics Initiative Director and Professor (Lecturer) of Organizational Behavior in the Department of Entrepreneurship and Strategy. Along with his academic qualifications, he has more than 35 years of management and leadership experience, including seven years of executive-level position experience in overseas work with multinational corporations.


THE ECCLES DIFFERENCE The David Eccles School of Business enrolls about 6,000 students in its eight undergraduate majors, four MBAs, seven other specialized graduate programs, one Ph.D. program, and executive education curricula. It is also home to seven institutes and centers that support an ecosystem of entrepreneurship, technology, and innovation, including the Lassonde Entrepreneur Institute, Ken C. Gardner Policy Institute, Sorenson Impact Center, and more. Our faculty members boast impressive professional and educational backgrounds and hold Ph.D.s from esteemed universities including the University of Pennsylvania’s Wharton School, Northwestern University’s Kellogg School, Harvard Business School, Stanford Graduate School of Business, and University of California at Berkeley’s Haas School.

TAKE THE NEXT STEP Telephone: (801) 587-7273 Email: ExecEd@Utah.edu Website: ExecEd.Utah.Edu Registration: Eccles.Secure.Force.com/ExecEdApplication 1731 E Campus Center Drive Robert H. and Katharine B. Garff Building, GARFF 4340 Salt Lake City, Utah 84112

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