IN CASE YOU’VE JUST ENROLLED: YOUR GUIDE TO UTS SUPPORT SERVICES

[WORDS BY BRONTE SKINNER]

For most students, enrolling in a course is the hardest part about university. Now that you're here, however, you may find yourself needing support, in the form of career advice, academic support or personal help. Here are the support services UTS has to offer.

Higher Education Language and Presentation Support (HELPS)

HELPS provides extra support for students struggling with assignments. They support undergraduate and postgraduate students who may be struggling with English and need extra academic literacy support. Book an online or in-person meeting at Building 1, Level 5, Room 025. They can help give direction for assignments, greater clarity in regard to the assignment’s criteria, and advice for referencing and academic writing.

Phone: +61 2 9514 2222

Booking System Website: https://helps-booking.uts. edu.au/

UTS Health Services

There is a medical service on campus located in Building 1, Level 6, Room 001, which provides in-person consultations and telehealth (phone or video call) consultations for students, staff, alumni and their families. This is a confidential, bulk-billing and QPA accredited practice that operates with doctors and registered nurses.

Phone: +61 2 9514 1177

Food! Courtesy of the UTS Students’ Association

The UTS Students’ Association (UTSSA) is a democratic body that represents the students of UTS. They provide several food relief services such as: Bluebird Brekkie, Night Owl Noodles, and the Bluebird Food Pantry. Bluebird Brekkie is served from Monday to Friday (8:30am – 10:30am) in the Building 1 foyer during the semester. Night Owl is on Tuesdays and Thursdays (5:00pm – 7:00pm), also in the Building 1 foyer during the semester. Meanwhile, the Bluebird Pantry offers free food on campus and is located in Building 2, Level 3, Room 120, near the food court. All students must register online for the Pantry and check-in with their student ID to grab their five items for the week.

Activate UTS

The website Activate UTS connects you with students with similar interests in student clubs/societies or social and competitive sports. They are located in Building 1, Level 16. ActivateFit.Gym is located in Building 4, Level 2 and offers personal training and group classes.

Phone: +61 2 514 1444

UTS Careers

UTS Careers offers on-campus and online career support for students. Located in Building 2, Level 4, Room 221, they offer personalised career advice, events, resources, programs and post plenty of job and intern opportunities on their website, CareerHub. This is also where you can book an online or in-person appointment.

Phone: +61 2 9514 1471

Email: careers@uts.edu.au

UTS Student Centre

The UTS Student Centre is located in Building 10. They offer assistance with admissions, offers, enrolment, timetabling, course advice, graduations, testamurs, student ID cards, and academic records. You can reach out for assistance in-person, by phone, and through email.

Australian phone: 1300 275 887

International Number: +61 2 9514 1222

Financial Assistance Service

The Financial Assistance Service supports and provides advice for students on study-related finances. There are Financial Assistance Programs which can help students who are experiencing cash shortfalls.

Phone: 9514 1177

Email: financial.assistance@uts.edu.au

International Student Centre

UTS International supports international students, located in Building 1, level 3A, they can help with documents for visa applications and other student visa-related reasons. International students can also contact a student advisor who can help them adjust to life at UTS.

Phone: +61 2 9514 1531

Email: internationalstudent@uts.edu.au