UWCSEA Food Services Handbook

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Introduction

AtUWCSEAwerecognisethatgoodnutritionisavitalpartofourchildren’swell-beingandworkhardtomakethefood servedonourcampusesashealthyaspossible.Eveninourlargeanddiversecommunity–whereweserveover7,000 mealsonanaverageschoolday–wedoourbesttotakeaccountofindividualneeds(ie,cultural,ethical,medical),andto matchthenutritionandhealthyeatingmessagesintheschoolcurriculum.

Inthisbooklet,weoutlineourapproachtothefoodofferedandgivedetailsontheservicesavailable Weworkcloselywith ourfoodserviceprovider,Sodexo(wwwsodexocom) Thefoodservicesoncampusoperateasanon-profit-makingpartof schoolservicestoensurethatourfocusremainsonwhatisbestforthecommunity.

Weprovidemanyopportunitiesforparentswhoareinterestedtounderstandmoreandparticipateinshapingourfood services;pleasecontactusifyouwouldliketolearnmoreorgetinvolved.Parentsarealwayswelcometousethecanteen facilitiesandenjoylunchorstopoffatthecoffeeshopwhilstatschool

Wewelcomeanycommentsandsuggestionsthatyoumayhavetoimproveourfoodservices

teckhenguwc@uwcseaedusg

andyuwc@uwcseaedusg

Wehaveseveralcateringoutletsineachcampus,suchas:Asian,Western,VegetarianandIndiancuisines;made-to-order sandwiches,saladbar,juicebar,pastastation,pizzastation,andcafe.

Foodofferedinourschoolisdesignedtomakeeatinginschoolappealingforchildrenbyappealingtotheirfivesenses–sight,smell,touch,soundandtaste.

BasedonthevaluesoftheDiningexperience,CommunityengagementandEducation,andPeaceofmind,theCollege focusesonbalancednutrition,discoveryandinteractioninthecafeteria,whileensuringthesafetyandwell-beingofthe students.

DiningExperience

Funeatingexperiencethroughinnovation,discoveryandfusionofvariouscuisines.

CommunityEngagementandEducation

Immersivefoodserviceexperiencethroughinteractionswithvariousmembersofthecommunity.

PeaceofMind

Widevarietyofnutritiousmealsinasafeenvironment

OuroverallfoodofferingisdesignedconsideringtheUKguidelinesonHealthyEatingPatternsofSchools Referenceshave beentakenfromAustraliaandotherpartsofEuropetomanageallergenseffectively.

FoodProgrammeinSchool

Sodexoprovidesawidevarietyofmealsthatarepreparedfreshdailyandarevalidatedbyqualifiednutritionists The mealsprovidestudentswiththenutritionalrequirementsneededforgrowthanddevelopmentwhileappealingtodifferent palates

BothAsianandWesterndishesareservedonadailybasisandwillnotfavouranyparticularnationality’seatinghabits Mostdishesarepreparedaccordingtoauthenticrecipes,butsomedishesarealteredtosuitthegeneralstudent population’stastepreference

Therearetwocategoriesofmealarrangements–pre-ordermealsandbuyingfromthecounter.Thechild’sgrade determineswhicharrangementapplies

Campus

Dover

East

K1–G4students

K1–G4students

Grade5–12students

Grade5–12students

FocusonNutrition

Tosupportthenutritionalneedsofgrowingchildren,ourmealsarehealthyandnutritionally-balanced,madeupofthe rightportionsoffoodfromthedifferentfoodgroups

Schoolmealsarepreparedfollowingtwounderlyingguidelines:

1 Toincreaseessentialnutrients,vitaminsandminerals

2. Tominimisesaturatedandtransfats,addedsugarandsalt.

Followingarefewofthekeyprincipleswefollow:

1 WeADOPThealthiercookingmethods

2. WeREPLACEstockcubeswithnaturalflavourings.

3 WeDONOTuseanymonosodiumglutamate(MSG)infoodpreparation

4. WeCONTROLtheuseofingredientsorsaucesthatarehighinsaturatedandtransfats.

Weencouragestudentstomakehealthierchoiceswhenorderingmeals.ThisisdoneusingtheFoodTrafficLights framework–afunandeasy-to-understandreferencethatcolour-codesfooditemsbasedontheirrecommended frequencyforconsumption.

● Healthiestfoodoptionthatcan beeatenoen

● Goodsourceofnutrients

● Highinfibre,vitaminsand minerals

● Lowincaloriesfromaddedfats

● Lowinsugarandsalt

● Foodtoeatinmoderation,based onarecommendedservingsize

● Containhighnutritionalvalue

● Goodsourceofenergy

● Excessiveintakewillcontribute toextracaloriesandweightgain

● Fooditemstobeconsumed sparingly

● High,fat,sugarorsaltcontent

● Lowernutritionalvalue

FoodServiceatUWCSEA

Wehaveacontinuousfocusonhealthyeating Theschool’sfoodpolicyhasclearlydefinedtheexpectationsandprocesses inplacetomakesurethattheentirefoodofferingencourageshealthyeatingopportunities TheUWCSEACollegeFood Policygivesmoreinformation.

Wefeelthatwehavearesponsibilitytoensurethatwhereverpossibleweprovidehealthyeatingchoicesforallstudents In practice,thismeansthatwehavetakenanumberofstepstoensurethatweservetheminimumamountof‘junkfood.’

Foodssuchaschips(Frenchfries),burgers,pizzaandotherjunkfoodwillonlybeservedonceaweek,mostoenona Friday WedonotsellcanneddrinkssuchasCokeorfoodssuchasicecream WealsorestrictcertainproductsfromJunior andMiddleSchoolstudentsunlesstheyareaccompaniedbyanadultwhomakestherequest.

Weregularlyworkwiththecurriculumteamtoensurethathealthyeatingisalsopromotedwithintheclassroomand childrenunderstandthefoodchoicesofferedatschool.

Vegetarian,HalalandOtherMealOptions

Tocatertovegetarians,weensurethatthereisalwaysagoodvarietyofvegetarianfoodavailable,whetherintheformof snacksorasmains

OurkitchenatEastCampusisaHalal-certifiedfacility,howevertheoneatDoverCampusisnot Despitethis,Sodexohasa provisionforanopork,nolardfoodofferingwhichiscookedinaseparatekitchenandservedonaparticularcounter.

AllergiesandDietaryRestrictions

Itisextremelyimportantthatyouinformtheschoolofanyallergiesorspecialdietaryrestrictionsthatyourchild(ren) mighthaveviatheonlinemedicalrecordform Theschoolnursemustbeinformedofsevereallergiesthatmayrequire emergencytreatment,e.g.,Epipen.

Schoolcaterersaremadeawareofanyfoodallergies/foodintoleranceandrequestsforspecialdietsaresubmitted accordingtoanagreedprocess.Theallergenmanagementprocessofourserviceprovidercanbefoundontheportal.

Specialprovisionhasbeenmadeforanallergen-freesetmeal(gluten,dairyandeggfree)tocaterforthespecificneedsof thecommunity

Thoughallthemealsarepreparedbytrainedstaffwhoknowthekeyelementsofallergenmanagement,wearenotan allergen-freeenvironmentandthereisapossibilityoftraces

Note:Incaseofsevereallergies,parentsandstudentsmustmeetwiththeCollegeHeadNurseandfoodservicemanager. Thisisanopportunitytounderstandtheoverallflowoffoodinthekitchenandadecisioncanthenbemadeonwhether theagreedkitchenprocesswillsuittheindividualrequirementsofthefamilyornot

Majormealstimingsandprovision

Classroomlessonsbeginat8am Childrenshouldeatbreakfastbeforearrivingatschoolsothattheyarriveatschoolready tolearnandparticipatefullyintheclassroom.Themealbreakscheduleduringtheschooldayisasfollows:

DOVER

K1-Grade1:10.15–10.55am

Grade2–5:950–1015am

Grade6–12:9.25–9.50am

EAST

Grade2–5:9.50–10.10am

Grade6–12(Mon,WedandFri):9.40–10am

Grade6–12(Tues,Thurs):9.55–10.15am

Purchasingmeals

K1-Grade1:12.15–12.55pm

Grade2–5:1130am–1230pm

Grade6-8: MorningBreak:9.25am-9.50am Lunchbreak:11.30am-12.20pm

Grade6–12:1245–145pm

Grade2–5:11.30am–12.25pm

Grade6–8(Mon,Wed,Fri):11.20am–12.15pm

Grade6–8(Tues,Thurs):11.30am–12.25pm

Grade9–12(Mon,Wed,Fri):12.45–1.40pm

Grade9–12(Tues,Thurs):12.50–1.45pm

UWCSEAhasaCollegeCardSysteminplacewhichallowsparentstoordermealsonlineforJuniorSchoolstudentsandalso allowstherestofthecommunitytouseaCollegeCardforcashlesstransactionsoverthecounters.Thereisalsoaprovision forcashpaymentsforthefoodpurchasedfromthecountersbutweencourageyoutousethecashlessmethodasinthat wouldmeannohandlingofcashbystudents.Variousotherfeaturesofthesystemlikesettingdailyspendlimit,getting reportsondailytransactions,paymentprocessbecomingfastermakesoverallfoodjourneymoreorganisedandefficient

Toaccesstheonlinesystemtoplacelunchorders,pleaselogintotheparentportal.Ifyouneedanyassistancewithyour logindetails,contactitsupport@uwcseaedusg Onceloggedintotheportal,goto‘MyBookmarks’andselect‘TopUp CollegeCard.’YouwillthenbedirectedtotheCollegeCardSystemsitewhereyoucanplacelunchordersforyourchild(ren) inGrade2–4(DoverCampus)andGrade2–4(EastCampus).

StudentsinGrade5-12DoverCampus)and5-12(EastCampusselecttheirmealsfromthechoicesavailableonthedifferent counters.Astheschoolusesacashlesspaymentsystem,studentswillhavetousetheirCollegecardtomakefood purchases StartingfromFriday,18October,studentswillbeabletousePayNowtotopuptheirstudentcardsatallkiosks inthecanteen.ToaddvaluetotheirCollegecard,pleaselogintotheCommunityPortal(loginrequired)andclickonthe FoodServicesbutton

Astep-by-stepuserguidefortheCollegeCardSystemandvariousotheractivitieswhichcanbeperformedcanbefoundin theUWCSEACollegeCardSystem–UserGuide.

Safetyandwell-being

Safetyisakeyfocus Toensurechildren’ssafetyandwell-beingatthecanteenanddeliverapeaceofmindtoparents,four aspectsofsafetyareobserved:

ChildSafety

Measurestoensurethesafetyandwell-beingofyourchild, inaccordancewithUWCSEA’sChildProtectionPolicy.

AllergensSafety

Measurestoidentifyandminimisetheoccurrenceofmajor allergensinfood,inaccordancewithUWCSEA’sAllergens ManagementPolicy.

FoodSafety

Measurestopreventfoodcontamination,inaccordance withHACCPguidelinesand ISOstandardsforfoodsafety.

WorkplaceSafety

Measurestoensurethatallstaffoperatesafelyinthe workplace,inaccordancewithOHSASguidelinesandISO standardsforworkplacesafetyandhealth(WSH).

CHILD PROTECTION

AspartoftheCollege’sChildProtection Policy,allstaffarerequiredtoabidebyaCodeofConductandrelatedprocessesthatincludes:

● Behavingprofessionallyandrespectfully

● Workingandcommunicatingopenly

● Actingasgoodrolemodelforchildren

● Whattolookfor

● Howtoreport

Note:ChildprotectionisatoppriorityattheCollege;ifparentsnoticesymptomsofanyformof childabuse,theyarerequestedtoreportittotherespectiveprincipalandheadofcampusat theearliest

FOODSAFETY

ALLERGENS SAFETY

WORKPLACE SAFETY

THENEXTNORMAL

Allsuppliersshouldstrictlyabidebyinternationalandnationalfoodhygienestandardsacross theoperationsthatrequires:

● Trainingallstaffinhygienicfoodhandling

● Thoroughinspectionofgoods

● Minimisationofcross-contamination,includingtemperaturecontrols

● Propersanitizationofthefoodserviceenvironment

Thefoodoperatormustoperatewithan“A”gradelicencefromNEAandmustcarryoutfood safetyaudits,includingfoodsamples,onaregularbasis.

AsperUWCSEAguidelines,thecanteenteammanagesallergensinschoolwhichincludes:

● Trainingallstaffinhandlingspecialdietsandmanagingallergens

● Labellingpresenceofmajorallergens(eggs,dairy,soya,wheatgluten)inmenucycles

Note:Beadvisedthatweareanallergyawareschoolbuttracesofallergensmaystillbefound inthefoodprepared,duetotheopenkitchenenvironment.

Allcanteenstaffaretrainedtosafelyoperateattheworkplaceandarerequiredto:

● Gear-uptoproperprotectiveequipment,whereapplicable

● Usesafetechniqueswhenworking

● Maintaingoodhousekeepingtominimiseaccidentstoselfandothers.

ToaddressthenewrequirementsbroughtonbytheCOVID-19pandemic,“RisewithSodexo” wasconceivedasaholisticapproachtowellbeingreadinessinthenextnormal Itincludes:

● Thoroughpreventivedisinfectionandcleaningaereachmealservice

● Wearingofmasksbyallthecanteenstaffatalltimes

● Mandatoryhandwashingandsanitation

● Safedistancingateatingplaces

● Queuemanagementandonlineordering

● Promotingcashlesspaymentmodes

● Convenienceandpre-packagedmeals

● Regularhealthcommunication

Sustainability

InlinewiththeCollege’sgoalofshapingasustainablefuture,wefollowseveralguidelinesintheprovisionofthefood services.

Choosingreusableproducts

Toreduceplasticwastage,studentsareencouragedtousereusableutensilswhendining

Wedonotsellbottledwateroncampustoreducewaste Allstudentsareallowedtobringaclearlylabelledwaterbottleto schooltokeepintheirclassroomsanddrinkfromduringlessons.Waterfountainsareconvenientlylocatedthroughoutthe schoolifstudentsneedarefill

Minimisingwaste

Wasteissegregatedoncampus.AtbothUWCcampuses,intelligentwaste-measurementtechnologyisusedtocollectdata onfoodwasteinourfoodserviceoperations Dataisthenanalysedandsharedwithfoodteammemberstoimplementthe operationalandbehaviouralchangestoeliminateexcessfoodwaste.

Cardboards,tinsandotherrecyclablematerialswillberecycled,whilerawfruitandvegetablewasteandcoffeegrounds areturnedintocompostforourschoolgardens InanewpilotprojectwithSingapore’sNationalEnvironmentAgency(NEA) ourpost-consumerfoodwastewillalsobeconvertedintobiogasattheirsiteinTuas.Wastecookingoilsarealsorecycled andconvertedintobiofuelsbyourpartnersAlphaBiofuels

Efficientusageofwaterandelectricity

Weencouragetheefficientusageofwaterandelectricitythroughoutthecampus.Workingcloselywiththefoodservices team,weconstantlydevelopnewmeanstooptimisewaterandelectricityuseinthecanteensandkitchens Weorganise periodicauditsbyprofessionalswhocome,assessandadvisehowwecancontinuetoimprovewiththehelpofadvanced technology

Fairtrade

InlinewithUWCSEA’svalues,weofferfairtradecoffeeinourschoolcafé

Useofenvironmentally-friendlycleaningproducts

Inthekitchenandcanteen,weuseEcoLabenvironmentally-friendlycleaningproductstominimiseharmtothe environment

Reputablefoodsuppliers

Ingredientsareoneofthemostimportantpartsofcateringandsomeoftheeasiestareasforsupplierstocutcornerson Wemonitoroursuppliersandwillonlysourceproductsfromreputablecompanies Whereverpossible,inthecontextof Singapore,wetrytoensureouringredientsarepesticideandadditivefreeandweareconstantlyreviewingthe sustainabilityandethicalproductionofoursupplies

Workingcloselywithstudentcouncilsandenvironmentalgroups

Ourcanteenteamalsoworkcloselywiththestudentcouncilsandenvironmentalconcerngroupsoncampustodevelop sustainabilityinitiativessuchas:

1. VegetarianWednesdays:Since2013,thefoodserviceshasimplementedapolicyofservingonlyvegetarian dishesoneveryWednesday Wearealsoworkingtoincreaseplant-basedofferingsinourdailymenus

2. StudentCompostingInitiative:Thefoodteamsourcesseafoodonlyfromresponsiblymanagedfisheriesand seafoodfarms,foruseinourdishesandmenus,andthenwesupplystudentswithdailycateringby-productsfor theircompostingprojects.

3. Garden-to-tablepartnership:Weworkwithgardeninggroupstousefreshly-harvestedcampus-grownherbsand vegetablesinourrecipeswheneverwecan.

4. Reducingtheuseofplasticinthecanteen:Oneofthebiggestinitiativesinrecentyearshasbeenaneffortto reducetheuseofdisposableplasticsinourpackagingandwhatweofferinthecanteen.Weareconstantlylooking intoeffectiveandinnovativewaystoreducetheusageofplasticinthecanteen Moreandmorepermanentwareis addedtovariousofferingsoffoodandrelateditems ThisandmoreinitiativesareregularlyfeaturedineBriefand thecampusenvironmentalstewardshipblog

GetinvolvedorsayHello

Weliaiseonaregularbasis(whenschoolisinsession)withparentswhoserveontheParents’Association(PA)andstudent councilsthroughvariousmeetingsandstructuredtours.Ifyoushareaninterestinfoodandwouldliketolearnmoreabout cateringoperationsandinfluencewhatweprovide,wewelcomeyourparticipation Justgetintouchwithus

CholanMariappan

DoverUnitManager(Sodexo)

sodexodover@uwcsea.edu.sg

ArunKumarMurugan

EastUnitManager(Sodexo)

sodexoeast@uwcsea.edu.sg

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