2010 United Way of York County Annual Report

GIVE. ADVOCATE. VOLUNTEER.

Annual Report to the Community 2010 United Way of York County

GIVE. ADVOCATE. VOLUNTEER. York County is a strong, healthy community created by people caring for one another.

Our Mission United Way of York County strengthens community by bringing people and resources together to effect long lasting changes in the community conditions that improve lives.

Dear Friends and Neighbors, The United Way of York County has a long history of harnessing the power of our community’s collective energy and resources for advancing the common good.

In 2010, our United Way was honored by the Kennebunk-Kennebunkport Chamber of Commerce as “Nonprofit Business of the Year.” Following the announcement, people in communities across the region echoed their support by volunteering when needed and giving of time, talent and financial resources whenever asked.

In a year where uncertainty continued to be the norm, the people across York County focused on what was most important in their lives: providing quality care for children, helping youth transition to adulthood with the skills they need, and maintaining health and well being in stressful times. Aligned with community priorities, United Way of York County focused on the building blocks of a good life: education, income and health.

In the pages of this annual report you will see tangible results from our community’s collective efforts to meet immediate emergency needs and to create long lasting change in community conditions.

Thank you for reaching out your hand and for making York County a better place to live.

Tim O’Brien 2010 United Way of York County Board Chair

Kathryn Davis United Way of York County President/CEO

“When we as individuals think outside ourselves, we have the power to make real change…when we think of other lives as linked to our own, our compassion grows. When we reach out a hand to one, we influence the condition of all.”

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PHOTO BY ROBERT AKERS

Our Vision

GIVE. ADVOCATE. VOLUNTEER. Community Impact – Planning for Success

EDUCATION INCOME HEALTH CHILDREN YOUTH ADULTS

In 2010, the United Way of York County convened individuals from local nonprofits, funded programs, school districts, elected officials and business and community leaders to determine what was needed to create a strong, healthy York County for children, families and youth.

PHOTO BY ROBERT AKERS

The Community Impact Council identified nine critical outcomes for advancing the common good of York County. They also outlined strategies, tactics and partners for achieving success; steps that are now being implemented throughout York County. For more information about the Community Impact Plan, please visit our website www.buildcommunity.org.

www.buildcommunity.org

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GIVE. ADVOCATE. VOLUNTEER. Building the Capacity for Caring – One Relationship at a Time Creating a stronger York County means drawing on the assets of the entire community while strengthening relationships between many different people, programs and organizations. The complex issues we face today are simply more than any one individual or organization can solve on their own.

Since our founding in 1986, the York County United Way has earned the reputation as a trusted convener and partner with a broad, long term view and countywide perspective. In addition to leading efforts addressing community issues of greatest significance locally, we have also adapted to the emerging needs of the entire nonprofit sector in southern Maine. By connecting the dots between different resources – often bringing together unlikely partners – and investing in the capacity of those providing direct services to people in need, we are creating real changes and getting things done across York County.

“I LIVE UNITED by being a member of the York County Youth Financial Education Network – insuring that youth learn about money and how to use it wisely.”

– Paul Wolf, President, Kennebunk Investment Services

In 2010, we strengthened the capacity for our organization and other nonprofits in the region through a strategic alliance workshop and a nonprofit viability clinic. In addition, we hosted a community forum where more than 50 nonprofit leaders explored how local nonprofits could work together to reduce operational expenses (without sacrificing quality service), identify savings (in already pared down internal operations and administrative systems), and partner with other organizations for mutual benefit. This group continues to share resources and explore ways to strengthen the entire nonprofit community.

“Living united is the heart of a caring community. I LIVE UNITED by serving on United Way (of York County) Board of Directors, helping plan Day of Caring and giving each year through my workplace campaign.”

Financial Stewardship

– Linda Bishop, Plant Manager, Jagger Brothers, Sanford

Supporting Nonprofits

In addition to maximizing the positive impact through local strategic alliances, we are continuing to explore ways to increase efficiency and effectiveness with other United Ways of Maine and the Maine Association of Nonprofits.

Throughout 2010, we continued to reduce our operational overhead and hold steady with investments in the community. We are heading into 2011 with an overhead rate of approximately 18% – well below the 25% that the Maine Association of Nonprofits describes as a “Best Practice.” Additionally, in the interest of having our financial stewardship transparent, our most recent Form 990 can be found on our website www.buildcommunity.org.

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GIVE. ADVOCATE. VOLUNTEER. 211 Maine • Advanced Building Products • Agamenticus Appraisal Services • Allied Health and Social Services Network • ALS Maine Collborative • American Diabeties Association • American Red Cross of Southern Maine • Animal Welfare Society • Another Chance Animal Rescue • ARC Blood Services- NE Region • Architectural Glazing • Arundel Food Pantry • Arundel Machine Tool • Arundel Recreation Department • AVX • Baker Company • Bangor Savings Bank • Bank of America • Bayley Realty Group • Beacon Hospice • Berwick Academy • Best Buy • Biddeford & Saco Water Company • Biddeford Free Clinic • Biddeford High School • Biddeford High School INTERACT Club • Biddeford Parks & Recreation • Biddeford Police Department Jump-Start • Biddeford Regional Center of Technology • Biddeford Resource Coordinators Group • Biddeford Saco Chamber of Commerce & Industry • Biddeford Savings Bank • Biddeford School Department • Biddeford’s 50+ Club • Big Brothers Big Sisters of Southern Maine • Big Lots • Bill Guay’s Sunoco • Blue Ocean Society • Boise Structural solutions • Bonanza Restaurant • Born Learning • Boy Scouts of America / Pine Tree Council • Buxton Recreation Department • Café at Lafayette • Camp Laughing Loon • Cancer Care Center of York County • Canteen Service Company • CareLink Resource Development Center • Caring Unlimited, Inc. • Carl J. Lamb School • Casco Indemnity Company • Catholic Charities Maine • Central Maine Power • Child Care Services of York County • Choose To Be Healthy Partnership • City of Biddeford • City of Saco • CMP Group, Inc. • Coastal Healthy Communities Coaliton • Coastal House • Cole Harrison Agency • Common Good Ventures • Communities for Children and Youth • Community Bicycle Center • Community Dental • Community Harvest • Community Partners, Inc. • Computer Sciences Corporation • Corning Life Sciences, Inc. • Correct Building Products LLC • CRI-SIL • Cummings, Lamont & McNamee • Day One • Deering Lumber • Don’s Sheet Metal • Down Maine Veterinary Clinic • Downeast Energy • Dunlap Lodge • Eagle Industries • Eastern Mechanical • Edison Press • Equest Therapeutic Riding Center • Ethel’s Tree of Life, Inc. • Ever After Mustang Rescue • Every Child Matters • Evonik Cyro Industries • FedEx • First Parish Congregational Church • Food Security Network • FPL Energy • Frannie Peabody Center • Friends of Community Action Food Pantry • Genest Concrete Works, Inc. • Girl Scouts of Maine • Goodall Hospital • Goodwill Industries • Gorham Savings Bank • Gospel Music Project • Grahamtastic Connection • Great Works Internet (GWI) • Great Works Regional Land Trust • H.A. Mapes, Inc. • Habitat for Humanity York County • HandsOn Network • Hannaford • Healthy Maine Partnerships • Heartwood College of Art • HOBY International Maine • Home Instead • HomeHealth Visiting Nurses of Southern Maine • Hospice of Southern Maine • Hospice of York • Housing Partnership • Huntington Common Fund of the Kennebunk Savings Bank • Hussey Seating Company • Huston & Company • In-A-Pinch Non-Food Pantry • Infinity Federal Credit Union • Jagger Brothers • Jobs for Maine’s Graduates • Journal Tribune • Joyful Harvest Neighborhood Center • Junior Achievement of Maine, Inc. • Kennebunk Free Library • Kennebunk High School-Interact club • Kennebunk Land Trust • Kennebunk Light & Power District • Kennebunk Parks & Recreation • Kennebunk Police Department • Kennebunk Portside Rotary • Kennebunk Savings Bank • Kennebunk Sewer District • Kennebunk/Kennebunkport Chamber of Commerce • Kennebunkport Conservation Trust • Kennebunkport Historical Society • KeyBank of Maine • Kids Free to Grow • Kohl’s • Lavalley Lumber • LearningWorks • Leavitt’s Mill Free Health Center • Legal Services for the Elderly • Libby O’Brien Kingsley& Champion • Lighthouse Marketing • Lincoln Press • Literacy Volunteers of Greater Saco-Biddeford • Literacy Volunteers of Greater Sanford • Louis B. Goodall Library • Lowe’s Biddeford • Lyman Parks and Recreation • Lyons Insurance • Maine Association of Nonprofits • Maine Bank & Trust Company • Maine Commission for Community Service • Maine Community Foundation • Maine Credit Union League • Maine Department of Corrections • Maine Department of Health and Human Services • Maine Department of Public Safety • Maine Economic Development Foundation • Maine Energy Recovery Company • Maine Handicapped Skiing • Maine Shared Youth Vision Council • Marden’s • Marine Animal Rehabilitation Center, UNE • Marshalls • Marshwood Adult Education • Marshwood High School • Massabesic NJROTC • MEMIC • Metso Paper USA, Inc. • Mount Agamenticus Conservation Program • MSAD #60 • Museums of Old York • Muskie School of Public Service, USM • Nasson Community Center/Little Theatre • Newfield Historical Society • Newton Center • Noble High School • North Berwick Rescue • Northern York County Family YMCA & After School Program • Norway Savings Bank • Notre Dame Elementary School • Ocean Communities Federal Credit Union • Ocean Park Association • Ogunquit Museum of Art • Old Orchard Beach Ballpark • Old Orchard Beach High School • Paquin & Carroll Insurance • Parent Resource Center, Inc. • Parker Hannifin • Partners for a Hunger-Free York County • Partners for Healthier Communities • People’s United Bank • People’s Regional Opportunity Program • PeoplesChoice Credit Union • Planned Parenthood of Northern New England • Poland Spring • Portsmouth Navel Shipyard • Pratt & Whitney • Precision Screw • River Tree Arts • RSU #21 • RSU #23 • RSU #57 • Rubb Building Systems • Ruth’s Reusable Resources • Saco & Biddeford Savings Institution • Saco Bay Trails • Saco Community Meals Program • Saco Food Pantry, Inc. • Saco Spirit, Inc. • Saco Valley Credit Union • Safe Haven Humane Society • Salvation Army of Old Orchard Beach • Salvation Army of Sanford • Sanford Alternative High School • Sanford High School Honor Society • Sanford Institution for Savings • Sanford Parks and Recreation • Sanford School Department • Sanford Technical Center • Sanford-Springvale YMCA • Savings Bank of Maine • Seeds of Hope Neighborhood Center • Sexual Assault Response Services of Southern Maine • Shaw’s • Smith, Elliott, Smith & Garmey • SolAmor Hospice • Soups On • South Berwick Community Food Pantry • Southern Maine Agency on Aging • Southern Maine Fuller Center • Southern Maine Medical Center • Southern Maine Medical Center Pediatrics • SMMC Primecare Physician Associates • SMMC Visiting Nurses • Southern Maine Regional Planning Commission • Southridge Rehabilitation & Living • Spence & Mathews • Springvale Public Library • St. Andre Home, Inc. • St. James School • St. Louis Child Development Center • Stone Soup Food Pantry • Stop & Shop • Strategies for a Stronger Sanford • Strong Fathers Network • Sweetser • Table of Plenty • Target • TD Bank • The Baker Company • The Brick Store Museum • The Caleb Foundation • The Center for Wildlife • The Community Food Pantry • The Health Caregivers Networks • The New School • The Pines • Thornton Academy • TJ Maxx • Tom’s of Maine • Town of Kennebunk • Town of Sanford • Town of Wells • Traip Academy • Transparent Audio • Travel Experts of York • Truslow Adult Day Center • United Parcel Service • United Ways of Maine • University of Maine Law School • University of New England • University of Southern Maine • Unum • USFWS Rachel Carson National Wildlife Refuge • Volk Packaging Corp • Volunteers of America Northern New England • Waban Projects Inc. • Wal-Mart • Wasco Products, Inc • Webber Energy Fuels • Wells - Ogunquit Community School District #18 • Wells - Ogunquit Senior Center • Wells Activity Center • Wells High School • Wells Park and Recreation • Wells Reserve / Laudholm Trust • Wells Sanitary District • William Arthur, Inc. • Xuron Corporation • York Community Food Pantry • York County Community Action Corporation • York County Community College • York County District Attorney’s Office • York County Early Childhood Workgroup • York County Federal Credit Union • York County Food Rescue • York County Prevention Collaborative • York County Shelter Programs, Inc. • York County Youth Financial Education Network • York Hospital • York Land Trust • York Manufacturing, Inc. • York Schools • Young Maine Readers • Youth Alternatives Ingraham

Strategic Alliances – Working Together for York County

Because the issues facing our community are more complex than any one individual or organization can solve on their own, we often rely on others as they rely on us.

Through strong relationships and local strategic alliances, together we can create a better life for all in York County.

www.buildcommunity.org

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OUR IMPACT. In 2010, the United Way of York County invested in many programs to support Lifelong Learning opportunities for children and their families, youth and adults. Thanks to the generosity and support of York County individuals and businesses, funds were reinvested back into the community to support important work. Investments were also made to programs that provide opportunities for adults to increase their basic literacy, to train literacy volunteer tutors and for parenting skills education.

I. Born Learning

Children are ‘Born Learning’ when they (and their parents) are exposed to the positive influences that support early brain development.

• The United Way co-sponsored the 3rd Annual York County Community Conversation on Early Childhood, “From Babies to Business.”

• By leading the York County Early Childhood Workgroup, the United Way created two Born Learning Centers at the Louis B. Goodall Library in Sanford and SMMC PrimeCare Pediatrics in Kennebunk. A Born Learning Trail System is being planned for York County in 2011.

• United Way of York County also made investments in multiple programs in York County that provide quality child care, resources for parents, professional development for child care providers and support for preschool children with special needs.

II. Youth Succeed in School

Youth are encouraged and supported throughout the K-12 school years to meet academic milestones and graduate on time.

• United Way of York County and MSAD #60 successfully drafted a Nellie Mae grant application to support development of a plan for implementing district-wide educational system reform.

III. Lifelong Learning

Adults can gain the education they need to become engaged citizens, parents and employees.

• Working with a group of York County educators, United Way helped to identify specific ways to increase awareness and encourage parents to take advantage of parenting educational resources available in the community.

• In September, United Way of York County hosted two literacy volunteer tutor training classes.

Income – Building Financial Stability

Providing families and adults with the assets they need to achieve financial stability, United Way of York County invests in programs across the County to insure that families and individuals have a sustainable income and that basic family needs are being met (food, clothing, shelter, transportation and child care).

I. Building Assets for Financial Stability

Building financial stability means working to insure that York County families have the opportunity and skills to create sustainable incomes to meet their basic needs.

• The United Way joined forces with local congressional offices and countywide organizations to hold the 1st Annual York County Resource Fair at York County Community College in 2009. This year, United Way partnered with the Springvale CareerCenter to provide resources, volunteer opportunities and strategies for job seekers.

• Promoted the York County Saves program – helping people build a future by saving money – as part of York County Community Action Corporation’s America Saves effort.

PHOTO BY ROBERT AKERS

Education – A Commitment to Lifelong Learning

EDUCATIONIN 6

• To address the issue of food security among Maine’s low income residents, United Way of York County convened the first York County Food Policy Council to connect parts of the food system in Southern Maine.

• Leading an effort of local churches, nonprofits and businesses, United Way worked to weatherize 43 homes of income eligible families and older adults, allowing them to save money on heating /cooling their homes.

II. Choosing Healthy Behaviors

II. Engaging Youth into the Community

III. Access to Quality Care

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United Way of York County also works to encourage youth to support their community through volunteer service and to assist them with finding and maintaining employment.

• The York County Youth Financial Education Network (FEN) coordinated ongoing programs to increase the financial literacy of youth and help them make wise money decisions • United Way partnered with the Muskie School for Public Service to provide coordination for the York County Youth Financial Education Network and the York County Collaborative which addresses the unique challenges of youth in foster care.

• Additional investments were also made in youth based programs that help youth develop leadership skills and engage in their community.

Youth in York County need to grow up learning the value of good health and engage in behaviors that promote positive physical, emotional and spiritual well-being – and avoid behaviors that put themselves and others at risk. Specific programs supported by United Way of York County provide safe out-ofschool activities, positive adult role models and teach life skills to youth.

Access to affordable and ongoing quality health care programs that support both emergency treatment and lifelong wellbeing and health are a staple of any successful community. By investing in programs that provide quality physical and mental health care, prescription assistance and support to uninsured or underinsured adults, United Way of York County advances the common good of all.

• In 2010, United Way of York County worked with York County Healthy Maine Partnerships to develop health priorities and strategies to improve health in York County as part of their Mobilizing Action through Planning and Partnerships (MAPP) project and also supported the development of the Public Health Council in York County.

Health – Healthy Foundations for Life

Making investments in programs across York County to support the work of passionate and effective organizations and initiatives, focused on improving the health of all residents, has been a staple of United Way support since our founding in 1986. In 2010, close to half a million dollars was reinvested back into York County to help build and maintain healthy foundations for life. Our three areas of focus include:

I. Building Safe, Nurturing Homes

All children in York County deserve to be raised by supportive caregivers in homes free of abuse and neglect. In 2010, United Way of York County invested in a diverse group of programs that provide education and support resources, work to break the cycle of abuse and foster positive parent-child relationships.

NCOMEHEALTH 7

GIVE. ADVOCATE. VOLUNTEER. Day of Caring

School Supply Drive

Keep York County Warm

Southern Maine Community Organizations Active in Disasters (SMCOAD)

On June 9, 2010, United Way of York County celebrated its 15th Annual Day of Caring. More than 1,080 volunteers completed 95 projects for 38 nonprofits. Since 1995, over 10,000 volunteers and $1 million in donated time and goods have made the Day of Caring an inspiring event and a wonderful way for so many to work together, help others and contribute to improving the quality of life for all residents of York County.

In the Fall of 2010, more than 25 volunteer and community organizations, schools, churches and businesses came together to help sponsor and install weatherization materials and storm window panels in the homes of those in need. In all, more than 56 volunteers provided 43 homeowners with weatherization assistance – including 73 storm window panels custom made by the Unitarian Universalist Church in Saco, the Biddeford Regional Center of Technology and volunteers with United Way of York County.

In 2010, United Way of York County and Joyful Harvest Neighborhood Center conducted a school supply drive to lend a hand to families in Biddeford. Thanks to this community effort and donations from 16 businesses, 71 children received backpacks filled with school supplies. In 2011, United Way of York County plans to continue this effort.

This community based group continues to meet and build a valuable network of agencies, individuals, and businesses ready to help in the event of a disaster. The group held its first Volunteer Reception Center training in May (2010) and has plans to host additional events in both York and Cumberland Counties in April 2011.

York County Directors of Volunteers in Agencies (DOVIA)

Since 1985, the York County DOVIA has met to provide information, support and professional growth opportunities to those who develop and manage volunteer programs. Monthly meetings are hosted and facilitated by volunteers at United Way of York County.

Day of Caring 2010 Planning Committee

Back row from left to right: Bonnie Leslie- Waban Projects; Lisa Randall (Chair)- Kennebunk Savings; Gina Mosher- Goodall Hospital; Amy Noble- Cummings, Lamont and McNamee; Marie Parker- Downeast Energy; Linda Bishop- Jagger Bros.

Front Row from left to right: Gary Perschy- Pratt & Whitney; Andrew Lederer- Kennebunk Savings; David Moravick- Kennebunk Savings

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GIVE. ADVOCATE. VOLUNTEER. 2-1-1 Maine has continued to be a super efficient and effective response to the growing complexities and needs in health, social economic and human services available in York County. With more than 300 hotlines and help lines and thousands of programs offering all types of health and human services, having an easy-to-remember universal number and website for non-emergency help is critical. That’s 2-1-1.

In 2010, residents from across York County turned to 2-1-1 for free, 24x7 information about services ranging from fuel assistance and mental health to food programs, healthcare and taxes. In fact, of the 76,191 total calls to 2-1-1 statewide in Maine, 7,919 were from York County residents.

In 2010 the most frequented Call Categories were: • Heating • Utilities • Mental Health • Housing • Food • Healthcare • Substance • Abuse • Rent • Temporary Aid • Legal

– Rebecca Lyons, Administrator of the Lyons Agency for Insurance

Additionally, several new area agencies were added to the 2-1-1 database during the year.

“I LIVE UNITED by supporting United Way’s Born Learning Initiative in York County and by encouraging my employees to volunteer in their communities.”

– Becky Harkema, Executive Director, Northern York County YMCA in Biddeford

“I LIVE UNITED by becoming part of the solution by donating, volunteering, sharing my experiences and inviting friends, family and co-workers to join the (United Way) community of giving.”

“Our employees at Hussey Seating love supporting United Way of York County.

We know the funds are always needed and put to use right in our local community. In addition to the Annual Campaign, supported by about 90% of our employees, we also run fundraisers like 50/50 raffles, popcorn sales, a book sale and bake sale. We LIVE UNITED every day.”

– Tim Hussey, President and CEO, Hussey Seating

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GIVE. ADVOCATE. VOLUNTEER. Campaign 2010 In November, the 2010 Campaign Chair Jim Fitzgerald of the Kennebunk-Kennebunkport Chamber of Commerce announced that the Campaign held steady in 2010, raising $1.3m. As a result, the United Way will be able to continue to support the York County community at the same level in 2011 as it did in 2010 – quite an achievement in such challenging economic times!

Ingenuity and generous spirit were essential elements in our success. In businesses across the region, volunteer teams generated creative ideas to increase employee engagement and enthusiastically led their employee campaigns – many year round.

The 2010 Campaign Committee attracted new businesses and introduced an incentive to recruit new donors and encourage existing donors to increase their gifts. As a result, more than 600 people, from 150 different businesses responded.

Loaned Executives for 2010 (L-R) Elizabeth Johnson, Goodall Hospital; Nichole Brunette, Hannaford; Stacy Gile, Unum.

Throughout the 13 week Community Campaign, local businesses loaned their executives who worked tirelessly to coordinate employee campaigns, facilitate employee rallies and perform many other vital duties, as extensions of the United Way of York County fundraising team. This extraordinary 2010 Loaned Executive team included executives from Goodall Hospital, Hannaford and Unum.

In 2010 a high quality video also made a compelling case for support by highlighting how United Way improves lives. Cape Porpoise resident and executive producer Paul Bonneau recruited a team of talented audio visual professionals from across Southern Maine. The 9 person crew graciously donated their considerable talents to direct, edit and produce an excellent video.

The talented team that volunteered to film and edit the 2010 Campaign video. (L-R) Joel Osgood, Phil Cormier, Rob Sylvain, Mike Hadley, Sulo Burbank, Erik Burbank, Paul Bonneau, David Fuller. (Missing from photo, Roger Cropley)

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Did you know? You can contribute to your United Way directly from our website www.buildcommunity.org

GIVE. ADVOCATE. VOLUNTEER.

GIVE. ADVOCATE. VOLUNTEER. “By lending a hand to one, we can improve the condition of all.”

36 WATER STREET • PO BOX 727 KENNEBUNK, ME 04043-0727 207-985-3359 www.buildcommunity.org

United Way of York County