HAVE YOU HAD ENOUGH OF THIS?
YOUR PLAT DU JOUR IN WRONG HANDS? PROJECT
A PROPOSAL BY
PARCEL UNIVERSE CORP.
CUSTOMIZED DESIGN & DEVELOPMENT OF YOUR OWN ON DEMAND AND INDEPENDENT MEAL DELIVERY SOLUTION
Empowering our clients Restaurants were being charged commissions ranging from 15 to 30 percent, and routinely being billed for calls that did not result in orders. In these challenging times you can still treat your clients with style. More and more clients are disappointed with unhygienic methods of food delivery and unrepresentative people showing at their doorstep spoiling exquisite mastery and effort invested in preparing the dishes. Together we can change this!
In these difficult times, the task to find and provide the immaculate delivery service is complex for the restaurants that take pride in their work and serve not just food, but the unique experience of joy and pleasure in their exquisite dishes. As one of the few selected clients we are approaching, submitting this business proposal to you, we are confident and we are up to the task of creating a service to maintain your customer's satisfaction at the highest level, even now when the restaurants are being one of the businesses that were most severely hit by the unprecedented times we are all experiencing.
BUILD UP FOR DIFFERENT FUTURE THAT IS YET TO COME In the next few pages I will briefly introduce with the basics of the applicable solutions we can offer to grow your exquisite business with unprecedented levels of freedom, flexibility, and scalability. High-quality restaurant dish delivery is not just transporting a bag of food to someone's doorstep. Food Delivery is the fulfillment of the entire customer experience, a journey that begins with brand awareness, and culminates in the critical moments when customers wait to receive their order. Customer expectations regarding the delivery experience have completely changed over the last few years, challenging the way businesses currently operate and relate to their customers. We are offering to work together with you and help you to discover new ways not just to maintain long-term customer relationships but also to create new revenue streams and leverage the food delivery process, creating new ways for users to interact with and enjoy your restaurant menu. Our solutions are not just delivery options. We can optimize both business operations and customer relationships for you. This revolution in restaurant dishes delivery is driven by something consumers always wanted - convenient and safe
STRANGE REALITY
food delivery. Getting what you want, when you
One of the biggest strategic changes in the restaurant delivery industry is that it is
and independent level of restaurant ordering is
no longer necessary for exquisite restaurants to depend on third-party delivery services like GrubHub, DoorDash, or Uber Eats! Deliveries, which used to be in the hands of these few "big players" or "fleet owners", are now accessible for your restaurant through different channels. We can work with you to build unique, custom made solutions that provide you with the flexibility to manage your delivery operations through a network of smaller partners, or solution to use your employees as couriers, so you can reach each of your customers and deliver your products with a quintessential representation. By following food quality standards you can provide delivery service that preserves the mastery of your culinary art and protect the health and safety of your clients, offering one of a kind experience and almost compensating for the pleasure of tasting the menu in one of your restaurants, when your customers have to enjoy your meals at their dining tables at home.
want it was once a privilege available to the wealthy elite, but it is now open to all. This new, driven by customers and now this new way of living under the global threat which forced us to stay at home, only accelerated the need for a high-quality food delivery process. We would be glad if you can invest minutes of your time to look at this proposal and eventually reaching back to us.
We are sure we can provide you a solution to illustrate the importance of the intersection of restaurant service and technology. We can guarantee to maintain customer satisfaction and create new revenue streams without using thirdparty delivery services. Vlatko Atanasoski, COO Parcel Universe Corp. va@parceluniverse.com
PARCEL UNIVERSE CORP.
About us I founded Parcel Universe joining the vibrant, progressive, and promising industry of mail and parcel delivery, after spending ten years as head of National Regulatory Authority for the postal and delivery industry in Macedonia. The idea behind Parcel Universe was to gather some of the smartest people in the mail and delivery industry to work on creating the green, clean and lean delivery network, contributing to the efforts to lower the delivery industry global carbon footprint. Parcel Universe was founded to redefine last-mile delivery role in the urban ecosystem while leading the efforts in creating new opportunities for partnership with businesses, to reach a new level of optimizing their supply chain without being dependent on "big fleet owners" or so-called 3rd party logistics networks. At Parcel Universe, we are dedicated to working together with businesses and creating customized on-demand logistics platform which connects businesses to a fleet of independent couriers identified and available by their real-time Geo-Location, making business independent of third party delivery companies, while reducing cost and building better customer experience and generating new revenue streams. Our platform allows businesses of any kind of industry to deliver their customers with neverseen-before speed & efficiency using only carbon-neutral vehicles and Eco-friendly packaging solutions. Given the explosion of e-commerce, instant delivery services, aging infrastructures, and outdated motorized fleets, urban logistics are at a turning point. Today more than ever, it is essential to rethink our approach to last-mile deliveries to meet the societal and environmental challenges of tomorrow. In these challenging times We are looking forward to working together with you, reshaping the restaurant business, and keeping our communities in shape and pace with the new reality we were suddenly rushed in.
Vlatko Atanasoski Founder and COO Parcel Universe Corp.
PARCEL UNIVERSE CORP.
PROJECT PROPOSAL OUR APROACH No t wo r est aur ant s ar e t he same. We woul d l i ke t o wor k t oget her wi t h you t o cr eat e t he opt i mal sol ut i on f or your
WHAT WE CAN DO FOR YOUR BUSINESS 01
uni que r equi r ement s t hr ough a bl end of cust omi zed sol ut i ons, deep exper t i se, and compr ehensi ve t est i ng. We pr ovi de hands- on depl oyment , success, and account management at ever y st age i n your j our ney, suppor t ed by our year s of i ndust r y exper i ence at scal e and acr oss ver t i cal s. We i nvest and appl y knowl edge and har d wor k
FAST TRACK Rapid deployment methodology -go live in days or weeks, not months
beyond t he pl at f or m - pr ovi di ng best pr act i ces and use cases t o hel p you make your del i ver y a compet i t i ve advant age.
CONTACT US www.parceluniverse.com contact@parceluniverse.com (862) 221-5044
02 VERSATILITY Solution designed to adapt to your changing needs
271 46 US WEST, Fairfield, NJ 07004
THE CLIENT - CRAFTED HOSPITALITY
03 GROWTH
The mai n busi ness dr i ver of our cl i ent busi ness i s changi ng
Proven capacity for over 50
t owar ds a mor e sophi st i cat ed di ni ng cul t ur e. Usi ng t he
orders/minute and over 100
sust ai nabl y- f ar med i ngr edi ent s and combi ni ng t hem wi t h cr eat i vi t y CF r est aur ant s ar e changi ng t he di ni ng l andscape
drivers
i n NY and LA. CF r est aur ant s ar e al so dedi cat ed t o communi t y st r i vi ng t o Make a Posi t i ve Di f f er ence.
THE PROJECT Rapid Time to Market Adaptable Solutions Internal Fleet Management Tracking, Kitchen, Pickup and Delivery Coordination
04 INTEGRATION Sync your internal solutions and external partners
THE PERFECT COURIERS FOR YOUR RESTAURANT
PROPOSED BY
PARCEL UNIVERSE CORP.
You as the master chะตf have perfected the art of preparing your dishes. It would be a sinful action to spoil the mastery by giving your dish to the wrong hands. We take the delivery of the high-quality cuisine dishes as art too, and we would like to work together with you to learn, to follow your advice about the conditions and timing of delivery necessary to obtain the exquisite qualities of your dishes during the process of delivery from your restaurant to your client's doorstep. We will provide anything else, for the impeccable delivery process. Starting from route optimization, safety standards, and personal protective equipment that our couriers wear to the wording of notification for your and our clients. We will provide couriers that will deal with your orders exclusively. Apart from being food delivery experts are certified complying, with our
HOW CAN WE WORK TOGETHER?
online courier training program. which is constantly
EXPRESS DELIVERIES
updated with the latest information required by the
We can offer a fast, flexible, and cost-effective
D.O.T. (Department of Transportation) and now
express delivery solution for your restaurants.
includes OSHA training. You will be in charge of the
Considering express delivery solutions we can
order process and the client would be ordering
help you easily to turn your employees into
directly from your restaurants not through third-
couriers, or onboard new couriers as needed -
party apps.
with special skills, training and certificates!
We would provide locally available couriers able to
Our intuitive driver app manages and measures
pick up and deliver all your meals in less than 30
every step of every delivery, from start to finish.
minutes. We would be able to provide service when
Advanced features like hands-free mode and
you needed -Lunchtime, dinner, and peaks: we will
contactless delivery ensure driver safety across
always have a courier to handle your order. Our
every delivery. Access to couriers exclusively
solutions will enable you to Customize your
dedicated to your needs interconnected into a
experience with built-in features, boost your
network of on demand-ready couriers from the
deliveries with personalized reporting.
most respected and experienced gig-economy
We work with Commission-free model. Only pay for
brands.
deliveries, we don't take any commission on meals, unlike usual third party delivery services. You can use our couriers but you can also decide to use your
FROM FARM TO RESTAURANT DELIVERIES
employees. It is all up to you. We work together with
Smart, customized solutions that we are about
you and we will do our best to fully customize
to offer you, can also help you to connect the
delivery service to the finest detail that works for
ingredients management process, bringing your
you.
ingredients from one location to another in just a few clicks.
NEVER STOP BUILDING YOUR CLIENT BASE.
If you are interested in our solutions please, invest the next 5-10 minutes of your time to explore several more advantages that our solutions can provide for you, and please, do not hesitate to contact us if we succeeded in offering acceptable solutions that tackle some of the problems your restaurants face in this specific times that are influencing the traditional way of fine dining.
FINE DINING FINE DELIVERY TAKE CONTROL OF OFF-PREMISE Off-premise growth is accelerating faster than anyone could have predicted. Parcel Universe technology helps leading restaurants to take control of their entire off-premise ecosystems with industry-leading capabilities built on an open, highly scalable platform. Get ready for faster delivery, better customer experience, and lower delivery costs. You can maintain control of your deliveries. You can still receive orders directly from your customers and manage deliveries using your employees or using our couriers. At the same time, you can grow a completely new revenue stream and grow a new customer base while keeping everything under control and keeping your customers safe and confident to enjoy the quality of your dishes.
INTERNAL FLEET MANAGEMENT
TRACKING, KITCHEN, PICKUP AND DELIVERY COORDINATION Ensure pickup, drive-thru, and delivery orders are prepared just-in-time for pickup by accurately predicting arrival times, tracking
If you like to be independent of a third-party
inbound driver and customer progress, and
fleet of couriers our application can help you
synchronizing the back of the house
easily to turn your employees into couriers or
operations. This improves food freshness, and
you can get onboard new couriers as needed -
prevents retail disruption, and improves
that will comply with your needs! Our intuitive
delivery speed.
driver app manages and measures every step of every delivery, from start to finish. Advanced features like hands-free mode and contactless
CUSTOMER EXPERIENCE
delivery ensure driver safety across every
Provide your customers with accurate delivery
delivery.
time estimates at checkout, real-time notifications as their orders progress, and a branded customer tracking experience, regardless of who is delivering.
THE DIFFERENCE WE CAN MAKE Rapid, convenient delivery is challenging. It doesn't have to be. Your customers can enjoy your culinary masterpieces even at their homes. Your customers expect faster, lower-cost, and convenient delivery. At Bringg, we use technology to help the world’s leading enterprises make deliver their competitive advantage. Our Delivery Orchestration Platform helps enterprises improve their customer experience and operational efficiency, transforming their business through data. Behind our modular platform stands a team of industry experts, a robust ecosystem of delivery partners, and years of experience optimizing delivery and logistics down to the last mile.
WHY CHOOSE US? WHAT CAN WE DO FOR YOU? WHAT DO WE OFFER? In a rapidly growing restaurant food delivery market, grasping customer relationships and data is essential to scale a long term growth strategy. In parallel to
Year on year, online orders represent a greater share
marketplaces, our solution is the ultimate answer that
of restaurants' annual revenues, it is crucial owners
will help you power all your food deliveries directly
start exploring how to build their channels in parallel
from your website or ordered by phone by your
to marketplaces. By integrating Premium Delivery's
customers. Embark on a journey with Premium
API into your website, access our B2B fleet and scale
Delivery fast & reliable, outsourcing delivery to focus
your deliveries instantly.
on what you do best. Your game, your rules. Flexibility platform designed to adapt to your changing needs.
Premium Delivery`s technology helps leading restaurants to take control of their entire off-premise
We use technology to help the world’s leading
ecosystems with industry-leading capabilities built on
restaurants make deliver their competitive advantage.
an open, highly scalable platform. Get ready for faster
Our Delivery solution helps restaurants improve their
delivery, better customer experience, and lower
customer experience and operational efficiency,
delivery costs.
transforming their business through data. Behind our modular platform stands a team of industry experts, a robust ecosystem of delivery partners, and years of experience optimizing delivery and down to the front door of your customers.
YOUR ON-DEMAND RESTAURANT TO CUSTOMER DELIVERY HEAVEN as your dedicated courier fleet or to complement
MAKE YOUR BUSINESS EASIER
your in-house delivery capacities, get prepared for
Create your professional account in no time and
Whether you're planning to use premium Delivery
a seamless experience including: Access to a professional fleet of independent couriers from 8 am to 11 pm, 7 days a week delivery to your customers in 30 minutes or less Prioritize or exclude selected transport typeset instant billing for each completed ride
WE HAVE THE RIGHT PRODUCT FOR YOU Create a Premium Delivery journey by integrating Premium Delivery's restaurant API into your website today: Automatic request of the nearest driver upon order Express or scheduled delivery Stack up to 8 orders to improve pricing and efficiency Order geofencing
start delivering with Stuart today: Select your pick up & drop off address select package size review pricing and launch the job 100% usage-based, no commitment
BUILT-IN FEATURES Capitalizing on our strong experience, our technical team has developed an array of features to help you better operate your business: Manage your demand on incoming orders Automatically send orders through to your kitchen when the driver is nearby, thanks to geofencing technologies Define parcel pick-up radius & drop-off limits
MARKETPLACE INTEGRATIONS AND CUSTOMER LOYALTY Maximize your sales from marketplaces and minimize the operational headache with direct integrations. By partnering with Premium Delivery get ready to offer the best delivery experience in the market to all your clients:
REAL-TIME COURIER TRACKING
DELIVERY ESTIMATED TIME OF ARRIVAL
ADVANCED SMS NOTIFICATIONS
Analyze the courier behavior
Up to minute prediction of arrival at a specified destination - address or location.
We create and send SMS or MMS campaigns to individuals or groups in one simple step. No setup required – be up and running in minutes.
in real-time. Use alerts, actionable insights, and video recordings to improve courier safety and lower fleet costs.
SALES Maximize your sales from marketplaces and minimize the operational headache with direct integrations.
CONTROL Track revenues and partner performance in realtime
BRAND AWARENESS A great front-end experience means nothing if you can’t actually deliver the goods.
FINE DINING
DELIVERED AT YOUR HOME
PROPOSED BY
Parcel Universe Corp.
DATE
05 May 2020
PARCELUNIVERSE.COM