The Pollock Process

POLLOCK PROCESS THE

A STEP-BY-STEP GUIDE TO SELLING YOUR HOME WITH US

CONGRATULATIONS!

We are honored and grateful that you have entrusted the Pollock Properties Group to sell your home Every member of our team has a mission to CARE about you and your family, SERVE you to the highest level of professionalism, and GIVE back to this community we love, as well as to the charity of your choice

We have put this process guide together for your convenience, and hope that the valuable information enclosed will simplify the process for you and your family In the pages that follow you will find the step-by-step selling process outlined In addition, you can rest assured knowing we will be in constant contact with you every step of the way, answering all your questions and providing you with exceptional service, customized to your unique wants and needs

Five years in the future we want you to look back and think, “The Pollock Properties Group always had my back and was looking out for MY best interests ”

Thank you again for this opportunity to SERVE you We’re here for you!

YOUR TEAM AT POLLOCK PROPERTIES GROUP

Staging Department

Our Design & Staging experts will help you prepare your home for market, so that it looks like a magazine & Buyers will pay TOP DOLLAR for it!

Listing Department

Our Listing Department provides you with a clear timeline, explains and oversees all the paperwork and launches your Marketing Plan

Closing Department

Our Closing Department takes care of you from the time you receive your accepted contract, through home inspections and all the way to the closing.

Your Agent:

Your Agent is your main point of contact throughout your listing with us They strategize your pricing, oversee your Open House(s), negotiate the strongest contract possible for you, and will stay in touch every step of the way!

Marketing Department

Our Marketing Department creates a robust & custom marketing plan including photography, video, social media, print collateral, paid Ads, and more - this custom plan will get as many eyeballs on YOUR home as possible!

YOUR DETAILED SELLER PROCESS

1 - LISTINGS TO SHOWINGS

INITIAL MEETING

You Interview our agent

You discuss preliminary pricing

Our mutual commitment - You sign the “Intent to List”

We provide your staging consultation and "Roadmap to Success"

We help you project manage the prep of your home as needed

We do a pre-staging walk-through to be sure your home is prepped We stage your home and take photos, video and floor plans.

PRE-MARKETING

LISTING AGREEMENT

MLS LISTING/ MARKETING

You give us keys & we install lockboxes

You can go ahead and select your attorney if you haven't already You fill out the marketing forms

We order your FOR SALE sign to go up in front of you home!

The official GSMLS Paperwork is sent and signed electronically. The Listing agreement and lead paint disclosure must be signed within 24 hours prior to list date

Please be sure your Seller disclosure is totally filled out You will complete any additional documents that might be required by the real estate commission

Your MLS listing goes live! Woohoo!

Our extensive marketing plan is rolled out, including, but not limited to: Zillow, Trulia, Reltor.com, Inner-office Updates to 300+ Agents, Facebook, Instagram & Weekly Newsletter to 6000 community members and almost 2000 local Realtors! Your YouTube video launches, as does your digital brochure & our paid Ads

You set up your "ShowingTime" account and app for ease of tracking

We come by to be sure everything is fluff & puffed and ready to show!

We send an Invitation Newsletter to 2000+ Realtors

We host your Broker Open House

OPEN HOUSES SHOWINGS

We host your Public Open House(s) Newsletter to 2000+ local residents

Private Showings begin after Broker Open House, with showing appointments booked through ShowingTime.

You will receive feedback reports from agents who showed the house via ShowingTime on an ongoing basis as they respond to our requests (+ you will receive weekend summa ries and updates throughout the week, as appropriate)

If the feedback indicates the possibility of multiple offers, we will discuss your "wish list" for your "highest/best" offers. This information will be distributed to ALL showing agents so that every Buyer can present a great offer with everything YOU want it to be

ATTORNEY REVIEW

2 - OFFER TO CONTRACT

We will present the offer(s) to you and these are the Components of the Offer to review:

Initial offer amount

Good faith deposits

Down payment amount

Closing date

Other conditions

Copy of pre-approval & proof of funds

Signed disclosures

Congrats! You will now sign the accepted offer, creating a fully executed contract that will be distributed to all parties, including your attorney and the other side

Components of AR:

Showings can continue, unless there were multiple offers and then we will stop showing (since you already have back up offers)

Consider yourself "dating" the Buyers but not fully married yet AR starts within 3 days of fully executed contract, but can take as long as necessary until all parties are satisfied. During Attorney Review, either you or the Buyer can cancel without penalty

UNDER CONTRACT

Congrats! You are officially "married" to your Buyers and showings stop

If there are additional offers, they are placed in back-up position

INSPECTIONS

The buyers will conduct their Main/General inspection which includes inspections for termites, oil tank sweep, radon, structural, mechanical, & safety issues You are asked to leave house for 3-7 hrs.

There will be supplemental secondary inspections based on inspector’s request - may incl roof, termite repair, mechanical, electrical, plumbing, etc & we will give you as much notice as possible (although you can be home during these if easier!)

ADDITIONAL INFORMATION ABOUT YOUR HOME INSPECTION

The day of your home inspection is incredibly important Your home should be staged, with all lights turned on, and feel the same as it did on the day when your Buyer fell in love with it originally. Feel free to leave the Buyer a handwritten note welcoming them to their new home, along with a pitcher of water and drinking glasses + snacks This lays wonderful groundwork for the Buyers to have a positive experience in the house yet again. You should plan to be out of the home for 3 to 7 hours during the home inspection It is important to not be present, as often times inspectors will ask “leading” questions to try and ascertain additional information about the house, other than what they would have discovered through their own inspection We find it beneficial to allow the inspector to only discover what their time in the house allows to be revealed. Please make sure that they know how to access the garage and attic, and if there are any highlights that you would like for them to be aware of, you may leave an additional note pertaining to such Please also know that the inspector will leave a radon canister in your basement, which will be picked up from the house in two to three days The rule of thumb with radon testing is that you leave all windows closed during those 2 to 3 days Please try your best to adhere to this.

Pollock Properties Group will be reaching out to your Buyers' agent after the inspection to try and find out a preliminary list of possible issues that may be raised We will have to wait, however, for the detailed and official letter from their real estate attorney to know what needed repairs we will be negotiating At that time, we will strategize on our offer for repairs, based on their total list of requests Pollock Properties Group will help bring in contractors to give you estimates for the necessary repairs and we will help walk you through that entire process After the Buyers make their request, we will negotiate back-and-forth until we have come to an agreement on what repairs will be made and/or what credits will be given at closing out of the proceeds of the sale Please do not hesitate to let any of us know what questions you may have!

Checklist:

Clear access to the electrical panel

Clear access and ability to inspect the garage

Clear access to the water heater

Clear access to the furnace

Clear access to the attic

Set out water, snacks and note

Remove all vehicles from property for the oil tank sweep

SELLER PROCESS

We will negotiate on your behalf and agree to repairs or provide credit to Buyer at closing, if necessary

Around this time you will confirm your move with your movers and pack up the final wave of things!

Review ClosingforaCause org and select your charity of choice for us to donate to after your closing as a thank you! Based on your township, you will make your home compliant with smoke detectors, fire extinguishers and have it inspected by the town

We will distribute certificates to all parties on your behalf.

You will schedule final meter readings, final utilities, and change and submit change of address with USPS and services

PRECLOSING

You review the HUD1 statement & approve it with your attorney

You confirm your move date & closing date with your movers, attorneys and our team.

You prep the house for the closing date (prepare for it to be vacant, paint/patch, book cleaners and be ready for closing day)

All parties must attend the closing in person OR you may provide Power of Attorney to your attorney & they can close the sale on your behalf.

You leave house vacant and broom swept

You bring keys, any documents/manuals, etc to the closing, or get it to us or your Attorney ahead of time

You leave the original CO in the kitchen

The Buyers will conduct their walkthrough with their agent about an hour before the scheduled closing time.

PPG will be on call during the walkthrough and closing

After closing a legal recording by your attorney, with your settlement, will be wired or the check will be mailed to you (arranged by Attorney)

CELEBRATE! Thank you for working with us!

We will make a“Closing for a Cause” Donation on your behalf

YOUR SHOWING PROCESS

The Pollock Properties Group is excited to be partnered with ShowingTime, the leading provider of showing management in the industry. This means you receive around the clock concierge appointment services. Below is information about ShowingTime and 4 questions we need answered below, highlighted in gold, in order to best serve your family’s needs

MORE ABOUT SHOWING TIME

ShowingTime is the leading showing management & feedback service provider in the real estate industry. With 24/7 availability, agents and sellers can receive optimal service any time of the day, every day of the year Showing time checks each agent’s credentials and license before giving permission to show the home to their buyers/renters

AS A SELLER, WHAT DO I NEED TO DO

The Listing Manager and ShowingTime concierges will take care of bringing Buyers to your home Once your home is "active on MLS", you will download the ShowingTime App to accept showings and keep track of the schedule All you need to do then is keep your home prepared for showings!

WILL I BE NOTIFIED WHEN A SHOWING IS SCHEDULED

Yes, you can receive emails, phone calls, and/or text messages depending on your appointment preferences Please let us know which communication you prefer: text, phone call or email

WHAT HAPPENS IF I AM RUNNING LATE OR NEED TO CANCEL

You can call the ShowingTime Appointment Center (800-746-9464) to let them know.

WHAT DO THE APPOINTMENT TYPES MEAN

Appointment Required - a confirmation must be obtained before the showing may occur Courtesy Call/Text - an appointment is automatically approved, but a call is placed to notify the owner/occupant. Go & Show - no approval from you is required and the request can be immediately confirmed (best for vacant homes or set hours when you will be out of the home/away)

Please let us know which type of appointment you prefer, and how much advanced notice you will need before a showing can occur (ex: 30 minutes, 2 hours, 24 hours etc )

DATES/TIMES THAT DO NOT WORK

ShowingTime and your Listing Manager will make note of times or dates that absolutely do not work for showings No showings will be allowed during these specific hours, or on specific days. We can always update this. Please let your agent and our listing team know if there are days/times where you can not accommodate showings

ADDITIONAL INFORMATION

Our listing team, as well as your ShowingTime Concierges, will make sure any instructions you would like included are relayed to the agent showing your home Some examples include; shutting off all lights, being mindful not to let the cat out, removing shoes upon entering home etc We will completely customize any instructions to best suit you and your family’s needs Please let us know if you have any specific instructions you would like us to include

FEEDBACK

Your listing team and ShowingTime concierges will always request feedback after the showing. Some agents choose not to share any, but if your agent does receive feedback, they will share it with you as soon as it is received and keep you alerted to any interest or issues

PREPARING YOUR HOME FOR SALE

CARPENTERS

Brother's Painting & Carpentry 862 704 4042

David Van Moorleghem 973 652 6074

dvan77@hotmail com

Luis Quesada 973-856-9035

CLEAN OUT SERVICES

Greg’s Junk Removal 973 943 0018

Go Garbage John 908-358-4667

George Maelez malesz gm@gmail com 908 397 4881

CUSTOM DOORS/GLASS/TABLES

Bathing Beauties 800 761 3978 bbshowerdoors com tom@bbshowerdoors.com

FENCE INSTALLATION

Artistic Fence 973 779 4540

artisticfencenj com info@artisticfencenj com

Statewide Fence Co 908.232.8822 statewidefenceco com

FLOOR REFINISH

Bryant Floor Services 973 762 1220

Graham Floor Service 973 420 1853

High Quality Flooring Harold Quimby 973 332 2786

Jacob Van Ysseldyk

Professionalfloorrefinishing@hotmail com 973.533.0456

GENERAL CONTRACTORS

Luis Quesada 973-856-9035

J R C Cordova 908 353 1341

Raj Sondhi 908.723.2527

GENERAL CONTRACTORS cont'd

RGH Contracting

Bob Hume rghdevelopment com 973 762 4141 info@RGHdevelopment com

Sterling Palacios 973 280 9971

sterling palacios@yahoo com

GUTTER SERVICES

AJT Complete Construction 201.852.2053

Jesus & Hannia 973 280-7051

Sam Santucci 908-477-5336

HANDYMEN

George Maelez 908.397.4881 malesz gm@gmail com

Steel Berkhardt 908 477 3401

KITCHEN REMODEL

ShelfGenie Scott Orshan shelfgenie com (888) 886-7892

LANDSCAPERS

K Macken Landscaping LLC 973.261.0198

Mui The “Oriental Gardner” 973 762 4699

LAWYERS

Arnold Budin

Budin, Greenman & Greenman 1379 Morris Ave. Union, NJ 07083 Budinarn@aol com 908 688 6444

Lisa Breen 46 Essex Street Millburn, NJ07041 973.626.1545

Susan Taylor 13 Beechwood Road Summit, NJ 07901 susan@susantaylorlaw com 908.277.2727

MOVERS

Main Street Movers & Storage mainstreetmovers com 973 732 3700

Harrington’s Moving & Storage harringtonmovers com 973 210 4813

ORGANIZERS

Shana West bit.ly/ShanaWestHomeOrganizer 913-486-5714

BHM estates Jill 646.823.5231 jill@bhmestates com

LoveWhereYouLive Patti Crowley 757 377 3815

PAINTERS

Steel Berkhardt 908 477 3401

Alex & Zorieda (Smaller jobs) 973.820.8924

Brother's Painting & Carpentry Isaes 862 704 4042

Luis Quesada 973-856-9035

Wilber’s Painting (Larger jobs) 973.762.6333

wilberspainting.com

STORAGE UNITS

Westy’s in Chatham 973 701 7771

westy com/locations/chatham

TITLE COMPANY

Acres Land Title Agency 55 Essex Street Millburn, NJ Peter Uzzilino 973 376 4643

OTHER RECOMMENDED VENDORS

ASBESTOS REMOVAL

D & S Restoration 973.345.8685

Amax Contracting

Tome Maslarkov

973 225 8400

Lilich Asbestos Removal 973.225.8400

CHIMNEY SPECIALISTS

AJT Complete Construction 201 852 2053

Cornerstone 973.650.4151

cornerstonehomeinspections net

Cornerstonespec@aol com

Della Volpe Brothers 973 477 0121

Thoren Restoration

Kirt Thoren 908 339 9069

thorenrestorations com kirtthoren@gmail com

DUMPSTER RENTAL

Stilo Disposal

Julie Stilo 908-754-0776

ELECTRICIANS

Byrne Electric

Paul Byrne byrneelectricnj.com

862 202 4559

Elizondo Services LLC

Mikael 908 404 2498

Toth Electric

Jordan Toth 973-966-4696

HOME ENGINEERS

Brinton Brosius

908 208 4013

brintonbrosius com

J. Guider & Associates

973 428 1101

HVAC SPECIALISTS

AirGroup 800 545 1020

airgroupllc com

HVAC SPECIALISTS con't

JM Mechanical

Ricky Garnica

973-223-5462

INSPECTORS

Brian Arrington

brian@daahomeinspector com

888 502 3847 office 973.214.2270 cell

All County Home Inspections

Matt Zappia 732 991 6779

aci-nj com

Roots Home Inspection

Bill Root 908 769 0028 (office) bill@rootshomeinspection com rootshomeinspection com

Pillar to Post

Michael Alameida 201 679 4848

LOCKSMITH

Colline Brothers

PEST & TERMITE

Crown Termite

Jim Kriney 908 242 3111

crowntermitecontrol com

Terminix 908 353 6938

terminix com

PLUMBING

Absolute Plumbing & Heating Danny Aguilar 973-868-0221

Basco Plumbing 973 964 6833

Corragio Brothers 973.762.1075

Jules Hoff 908 230 0745

Korn Plumbing Gary Korn 973.731.4565

RADON REMEDIATION

Harder Locksmith 973.762.4650

1800-675-6414 MOLD REMEDIATION

A Molly Company Chris

877 776 6559

Grey Wolf Environmental Chris Martini 862.222.0745

PUROCLEAN

Adam Forester 917 627 5597

OIL TANK SWEEP/REMOVAL

Cornerstone Oil Tank Sweeps & Chimney 973 650 4151

Mike Waters Tank Removal Mike Waters 973 747 6285

Sunrise Environmental Services 973 697 2600

sunrise environmental@gmail com

sunriseenvinc com

Tank Solutions 908-964-2717

Soos Radon John Soos 908-256-5760

ROOFERS R & G Roofing 973.324.9461

A Maarten 908 277 7663

amaartenroofing.com

AJT Complete Construction 201 852 2053

Obaldo Alvarado 862 252 0089

Peter Traub - Slate Specialist 908 464 9655

petertraubroofing com

WINDOW CLEANING

Jesus Windows & Gutters 973 280 7051

Cleaning America 800 528 2321

cleaningamericanj com

Sam Santucci 908-477-5336

YOUR APPROXIMATE CLOSING COSTS

Staging your home: $2000-$7000provided by the team (your only cost is if movers are required to stage and destage)

Preparing your home, including painting: $2000-$8000

6% commission to the real estate brokerages (2.5% standard Buyer Agent fee + 3.5% to Keller Williams)

Your NJ Realty transfer tax (approx $4000-7000 for homes selling for $500,000-$800,000 visit http:// www.realstorynj.com/sellers/realtytransfer-fee-calculator for exact amount)

Your real estate attorney (approx $1800 flat fee, to oversee attorney review, negotiate inspection issues and oversee your closing)

Approximately $2500-$5000 on average to cover most home inspection issues, as either repairs or credits at closing. (This can be higher if major structural, environmental or mechanical issues are revealed, OR much lower if the house is completely renovated.)

Any final utility pay-offs

Wire fees at closing

Your mortgage pay-off

Moving costs

EXAMPLE PROPERTY

$619,000SalePrice

$0Stagingfee(VacantHomeMovingFeeTBD)

$2000PrepPaintingandupdates

$37,140TotalBrokerCommissions

$5,386NJRealtyTransfertax

$2500HomeInspectionsConcessiontoClose

$60Wirefee

$1500Attorneyfee

TOTAL: $48,586

NET: $570,414 to Seller

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