Annual Report 2017-18

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MISSION STATEMENT

BUILDING A SAFE, VIBRANT RESIDENCE HALL COMMUNITY OF POINTERS. Fostering an inclusive environment that provides a safe, accessible and respectful community Caring for our financial and environmental resources in a sustainable manner Ever striving to provide exceptional service to our students

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UWSP RESIDENTIAL LIVING

Cultivating individuals who are responsible global citizens pplying innovative thinking A and actions to ensure continuous improvement in our halls and programs ncouraging the holistic E development of individuals in their personal and professional endeavors


UW-Stevens Point’s thriving communities statement: UW-Stevens Point’s Partnership for Thriving Communities emphasizes the importance of working with our neighbors throughout Central and Northern Wisconsin to ensure that our communities stay vibrant, healthy, prosperous and sustainable.

RESIDENTIAL LIVING ECHOES THOSE VALUES THROUGH OUR SERVICE TO RESIDENTS, STAFF AND CAMPUS COMMUNITY.

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RESIDENTS 4

UWSP RESIDENTIAL LIVING


RESIDENTS Providing accommodations to over 3,100 students in the 2017-18 academic year, Residential Living supports the academic mission of UW-Stevens Point by creating communities of learning, exploration and collaboration. The UW Board of Regents requires all freshmen and sophomores to live in residence halls on fouryear UW campuses. UW-Stevens Point interprets the policy to apply to individuals who graduated from high school within the past two years. Students living in UW-Stevens Point residence halls range in age from 17 to 56 years. Specialty housing has been developed over the years to recognize and address different programming interests for our varied population.

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Knutzen

North DeBot quad: Burroughs, Knutzen, Thomson, Watson halls

allen

May Roach

Allen quad: May Roach, Pray, Sims, Smith halls

Watson

Burroughs

Thomson

UW-Stevens Point traditional residence halls are open to all students regardless of their age, high school graduation year or UW-Stevens Point classification (e.g., first-year, second-year, junior, senior, graduate). There are twelve traditional residence halls distributed between three “quads�:

north debot

South DeBot quad: Baldwin, Hansen, Neale, Steiner halls Smith

Steiner

Pray Hansen Sims

In addition to traditional first- and second-year students living in the traditional halls, there are 286 residents (182 men; 104 women) who are otherwise eligible to select off-campus accommodations. This represents nearly 11% of our traditional hall population.

Neale

Baldwin

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UWSP RESIDENTIAL LIVING

south debot


RESIDENTS There are two additional halls with age and/or high school graduation requirements attached to their residency requirements:

suites@201 hyer

56 17 Eldest:

Youngest:

1,482 1,650 Male

Female

T he Suites@201 Residents must have been out high school at least two or more years before residing in the hall. For fall 2017, 305 residents plus 8 staff members resided in the hall.

Hyer Hall Residents must be at least 21 years old by the start of the semester they wish to reside in the hall. For fall 2017, 91 residents and 5 staff members lived in the hall.

3,132 residents, fall 2017 1,325 graduated from HS in 2017 1,057 graduated from HS in 2016 327 graduated from HS in 2015 209 graduated from HS in 2014 117 graduated from HS in 2013 44 graduated from HS in 2012 53 graduated from HS in 1979-2011

2,613 Traditional halls residents 110 Traditional hall staff 305 Suites residents 8 Suites hall staff 91 Hyer residents 5 Hyer hall staff

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ACADEMIC SUPPORT

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UWSP RESIDENTIAL LIVING


ACADEMIC SUPPORT Residential Living strives to provide a development model that addresses the needs of our primary constituency of traditional first- and second-year students while being mindful of the interests and needs of our “older” population. Our staff and volunteers work intentionally to create open communication, respect and connections with all residents to create a safe vibrant community in which residents can learn and grow. Recognizing the need to program where residents are - emotionally, mentally, and developmentally - is important. Our staff use the H.O.M.E. programming model to create meaningful and effective activities and interactions that support UW-Stevens Point students’ growth.

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H.O.M.E. Programming Model Holistic wellness: self-identification of physical wellness, spiritual/values exploration, alcohol/drug awareness and emotional/mental health well-being Programming example: Domestic violence information program, facilitated by staff from the Office of Prevention. The goal of this event was to educate residents about the signs of domestic violence and resources available to abuse victims. Domestic violence is one of the most common forms of relationship violence and the program highlighted various types of abuse.

Ownership: self-awareness including knowledge of personal talents and skills, social integrity, and personal development Programming example: Study abroad informational event with the International Student and Scholar Services. Residents attending this program learned about all aspects of studying abroad to further their educational and cultural experiences, from the various programs available to the application process to what happens once selected for participation.

Mastering success: self-articulation of learning; communication with faculty, staff and fellow students; and how to be a successful student through skill development Programing example: Grow your goals! Offered early in the fall semester, this event helped residents set personal goals in areas where they wanted to “improve.� Once their goal plan was set, information about campus resources was shared. The exercise helped residents learn to set effective goals and provided the tools necessary for their success in reaching them.

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ACADEMIC SUPPORT Engagement: self-identification and practice of community building, global citizenship, diversity and social justice, and environmental stewardship Programming example: Spreading positivity! Program was designed to educate residents on the value of a positive attitude and how impactful they can be within their communities when they maintain a positive outlook. Additionally, their ability to influence others with whom they interact is immeasurable when they take a positive approach to relationships, problem solving or conflict management.

Programming offered by residence halls and RHA to all residents Concept

Number of programs offered Number in attendance

Holistic wellness

240

2,441

Ownership

171

1,910

Mastering success

215

1,968

Engagement

546

9,419

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Living-Learning Communities (LLCs) Groups of first-year students who live together in the same hall, LLC participants take 2-3 courses together each semester of their first year and participate in activities to help them get to know each other, campus and the Stevens Point community. Each LLC has an upperclass student who serves as a peer mentor to the group. These peer mentors help coordinate activities for LLC members and offer workshops on study skills, campus resources and other topics to help with the transition to university life.

LLCs offered in 2017-18: • Natural resources (2 distinct LLCs) • Undeclared/undecided majors • Life sciences • Community service • Education • Sustainability

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ACADEMIC SUPPORT Living-Learning Communities Number of cohorts Number of participants

7 113

Faculty Mentor Program Number of faculty participating for academic year

11

Academic Recognition Number of residents achieving 3.0+ GPA, fall 2017

(55% of residents)

Number of residents achieving 3.0+ GPA, spring 2018

(56% of residents)

1726

1590

Number of residents achieving 4.0 GPA, fall 2017

(5% of residents)

Number of residents achieving 4.0 GPA, spring 2018

(6% of residents)

169

163

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STUDENT STAFF & LEADERSHIP OPPORTUNITIES 14 UWSP RESIDENTIAL LIVING


STUDENT STAFF & LEADERSHIP OPPORTUNITIES Just as the in-classroom experience is ever evolving, so is the residential component. Residential Living student staff – community advisers (CAs), living-learning community academic resource and interest coordinators (LLC ARICs), and desk managers (DMs) evaluate their hall communities’ needs and interests throughout the year. This allows a dynamic and fluid response to student needs that vary from first-year experience to graduation preparation for seniors and beyond. The bulk of student staff training is completed prior to the start of the fall and spring semesters. Staff are exposed to a wide variety of topics often relegated to tracts that relate to their staff seniority. After reviewing training feedback from fall 2017, training sessions in 2018 will focus on smaller groups rotating through a number of sessions vs. all staff attending large cohort training. Residential Living is committed to providing leadership opportunities to residents in positions other than student staff positions. All residents have the opportunity to apply for and serve as leaders within their residence hall leadership team and other in-hall volunteer positions.

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Student employment within Residential Living In-hall staff (DMs, CAs, ARICs, etc.) Summer 2017

4

Academic year 2017-18

116

Hall deskworkers

289

Other student staff

(project crew, student custodians, snow crew, etc.)

Summer 2018

24

Academic year 2017-18

98

Summer conference staff

34

601 Division student staff

5

Total number of student positions throughout Residential Living

570

Leadership positions within residence halls Residence Hall Association (RHA)

35

In-hall leadership team positions

100

Pointer Pals

114

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STUDENT STAFF & LEADERSHIP OPPORTUNITIES

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SUSTAINABILITY 18 UWSP RESIDENTIAL LIVING


SUSTAINABILITY Nationally recognized for its green initiatives, UW-Stevens Point leads the way in offering innovative, practical approaches to environmentally sustainable living. Residential Living has had a long history of offering green living options to our residents. We continue to offer recycling chutes on every floor. We also are a part of the 100% renewable electricity initiative for the campus.

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In 2017-18, we collaborated with other departments, in particular the Office of Sustainability, to achieve the following: • collection of 2,999 pounds of clothing, nonperishable foods, school supplies and miscellaneous donations from residents during move-out at the end of the spring 2018 semester • registration of over 400 energy action month commit-to-conserve pledges submitted by Residential Living staff and residents • conservation of 15,186 kWh during the annual residence hall competition (over a three-week period of time) • contributed to the collection of over 4,000 pounds of food residuals from various campus arenas (students are offered a free personal recycling bucket for food residual purposes)

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SUSTAINABILITY

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FACILITIES 22 UWSP RESIDENTIAL LIVING


FACILITIES Residential Living is committed to offering safe and well-maintained facilities. Our department has been a leader within the UW System in terms of updating and upgrading traditional facilities with everything from roof repairs and replacements to fiber optic wiring for internet service to fire suppression systems. Residents can submit repair requests (work orders) 24/7 through an online service. Response to emergency situations is within the hour; other responses are typically within one business day. Our motto, “done right the first time,� is key to how custodial and building maintenance staff respond to needs within our halls. Department-specific custodial staff fosters expertise of our residence halls’ interior maintenance and allows for a personal connection with residents, hall staff and general Residential Living staff. Collaborative efforts with other university departments have included Facility Services, Facilities Planning, Risk Management, University Police and Security Services, University Centers and the Office of Sustainability. Projects have included capital project administrative participation, interior design services, sustainable initiatives and upholstery shop-related needs. 2017-18 ANNUAL REPORT

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Notable achievements in Residential Living Building Services: • approximately 8,618 work orders were completed in 2017-18 including projects undertaken for other campus departments • custodial staff maintain 202 restrooms, 63 floor kitchens, 13 basements and 13 lobbies to ensure residents’ needs are met •alarm system on residence hall exit doors was upgraded •new LED lighting installation was completed at residence hall entrances • residence halls were “Pointerized” with paint and graphics in hall lobbies, stairwells and recycling areas •window rollers were upgraded in May Roach and Smith halls • Baldwin Hall hot water control valves were upgraded to meet current monitoring system requirements •Verizon cell tower installation on Suites@201 was completed • design phase for May Roach and Smith Hall phase II renovations were continued with UW System architectural/engineering team • frozen pizza sales program implemented at the front desks of residence halls providing a convenience service for residence with the outlook to possible generation of revenue for the future • Interior Architecture students completed design-related internships and independent study options for on-campus building and renovations projects 24 UWSP RESIDENTIAL LIVING


FACILITIES

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INCLUSIVITY INITIATIVES 26 UWSP RESIDENTIAL LIVING


INCLUSIVITY INITIATIVES Social Justice Outreach Committee The committee offers passive programming (bulletin boards) on diversity and inclusivity topics within the residence halls.

Campuswide Campaigns Tunnel of Awareness – An interactive experience examining important social issues. Topics in the fall 2017 Tunnel included white nationalism, police brutality, DACA (Deferred Action for Childhood Arrivals), gender identity/expression (including the military ban), interpersonal violence and sexual assault. Over 250 individuals participated in the event. Who We Are Identity Campaign – Individuals passing through the Dreyfus University Center were asked to identify themselves within a variety of categories including race, sexual orientation, gender and home country. The intention was to illustrate the diversity of our campus and to educate students who had questions about identities they saw on the poster but did not understand.

Inclusive Language Campaign – This inclusive language campaign looked to bring awareness to the importance of what we say and how it might be interpreted differently by the receiver. The end goal was to remind participants to choose their words carefully – and respectfully.

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OUTREACH & COMMUNITY INVOLVEMENT 28 UWSP RESIDENTIAL LIVING


OUTREACH & COMMUNITY INVOLVEMENT Labor of Love A community outreach program in its 24th year, Labor of Love is a service initiative that places firstyear students (with upperclassmen leaders) into community locations. Community arenas in the past have included the Stevens Point Green Circle, local churches, the Children’s Museum, downtown streets (for clean-up) and the Old Main Neighborhood (assisting elderly with household needs such as fence painting, insertion of storm windows, etc.).

98

number of participants

Steiner Hall Alcohol Awareness Fund Run (SHAAFR) Established in 1981, Steiner Hall’s annual “run” brings awareness to alcohol misuse and addiction. Runners complete a relay course that is 90-miles long, the equivalent of the distance from Stevens Point to Madison, the original destination. Proceeds from the 2018 run were donated to Portage County Council on Alcohol and Other Drug Abuse.

60

number of participants

$950

in funds raised

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PERSONNEL & BUDGET 30 UWSP RESIDENTIAL LIVING


PERSONNEL & BUDGET BUSINESS PRACTICES WHICH UNDERSCORE RESPONSIBLE MANAGEMENT OF STUDENT FUNDS

Revenue (budgeted) Conferences

$250,319

Number of residents

Other revenue

$250,047

Room charges

3,132

Interest earnings

2,845

TOTAL Revenue

Fall 2017

(1,482 men; 1,650 women)

Spring 2018

(1,335 men; 1,510 women)

Summer 2018

71

(31 men; 40 women)

$13,985,703

$29,664 $14,515,733

Expenses (budgeted) Salaries

Fringe benefits

$2,755,806

Employees University staff (FTE)

31

Academic staff (FTE)

18.25

LTE (FTE) TOTAL (FTE)

1 50.25

Travel

Services

$981,711 $26,000 $1,846,911

Maintenance

$201,500

Utilities

$807,435

Capital

$94,917

Debt

$5,499,702

Assessments and campus overhead

$1,512,298

TOTAL Expenses

$13,726,280

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Budgeted revenue 2017-18

Total = $14.5 million

2% Other revenue $250,047

2% Conferences $250,319

96% Room charges $13,985,703

<1% Interest earnings $29,664

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PERSONNEL & BUDGET

11%

Budgeted expenses

20%

Assessments and campus overhead $1,512,298

2017-18

Salaries $2,755,806

Total = $13.7 million

7% Fringe benefits $981,711

40% Debt $5,499,702

13%

Services $1,846,911

<1% Travel $26,000

1% Capital $94,917

2% 6%

Maintenance $201,500

Utilities $807,435 2017-18 ANNUAL REPORT

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2017-18 GOALS & OUTCOMES 34 UWSP RESIDENTIAL LIVING


2017-18 GOALS & OUTCOMES Review, select and purchase a new housing computer system. Anticipated transition will have the system in place and operational for the 2018-19 school year. StarRezÂŽ was purchased in fall 2017 and used for housing applications beginning January 2018 for the 2018-19 year (including summer 2018). Work continues to bring online billing, reconciliation, occupancy reports, check-ins/ outs and other related functions. The StarRezÂŽ purchase included a module for package receipting and desk equipment checkout. These two avenues are being more fully explored this summer and we anticipate bringing both of them online in all halls this fall.

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In anticipation of declining enrollments, Residential Living plans to review options in two specific categories:

• increase our already high number of students living on campus who would otherwise be eligible to live off campus and

• continuously review and implement where feasible options that allow us to maximize room revenue.

We continue to review ways in which on-campus living appeals to individuals who are eligible to elect off-campus accommodations. This year, we explored the possibility of collaborating with University Dining and Summer Conferences (UDS) to allow this cohort of residents the option of not purchasing a meal plan as an incentive to move into the residence halls. Research showed that over 280 students are already electing to live in traditional residence halls and purchase a meal plan. As a result, we determined that seeking to drop the dining requirement (which include possibly dropping these 280 students from a dining plan) would be detrimental to UDS’s operations (self-funding/operating). We again turned to “pre-selling” single occupancy rooms within the traditional halls wherever possible. To enhance interest, we lowered the cost to buy out a room as the sole occupant from an additional $1,534/year to $1,100/year. We saw a significant interest in this option and have continued to use it as a sales driver for 2018-19 (we have currently ceased pre-selling for the 2018-19 year to ensure that all individuals seeking housing can be accommodated).

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2017-18 GOALS & OUTCOMES Recruit additional participants in the green advocate program in recognition of UW-Stevens Point’s national standing as a sustainable model for universities and colleges. Included in this recruitment process is the anticipation that the current structure will be reviewed and amended as appropriate. Residential Living is proud to actively support and initiate green efforts in the residence halls. A strong component of that collaboration is our green advocate (GA) program. To increase the participation level of our green advocate team, recruitment included an online survey sent to all residents with information about how they could become a member of the team. That recruitment effort resulted in a number of previously unidentified residents becoming involved with the green advocates. Restructured in 2017-18, the program now includes a leadership team of green advocates in additional to “general” members. This allowed the green advocate program to expand outside of the traditional residence hall leadership team structure which permitted more individuals to become involved with green advocacy efforts without encumbering the size of the hall leadership teams.

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2018-19 GOALS 38 UWSP RESIDENTIAL LIVING


1

2018-19 GOALS

Review organizational structure for Residential Living central office. This is a result of the retirement of three staff and affords the department the opportunity to restructure and reorganize positions and responsibilities.

2

Begin discussion and planning for placement of security cameras within the residence halls. This will include consultation with the UW-Stevens Point chief of police and other appropriate university entities.

3

Research training options through ACUHO-I (Association of College and University Housing Officers-International) for professional staff. This will allow staff a better understanding of what services ACUHO-I offers as well as enhance core competencies on our staff in providing even better service to our residents.

4

Review timelines for our housing applications for returning and new students. Determine what timelines will work best for each cohort and residence hall type. 2017-18 ANNUAL REPORT

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