IoT Now Magazine – April / May 2017 by Prestige Media

IoT Now: ISSN 2397-2793

A P R I L / M AY 2 0 1 7 • V O L U M E 7 • I S S U E 2

TALKING HEADS Aeris CTO explains why IoT needs and deserves to have security by design

INSIDE: The Enterprise Buyer's Guide – Which IoT Platform 2017

SECURE IoT

SMART ENERGY

INDUSTRIAL IoT

TRANSPORT

IoT GLOBAL NETWORK

How to address the growing threat. See our Analyst Report at www.iot-now.com

New efficiency for living, working and playing. See our Analyst Report at www.iot-now.com

The new interconnected manufacturing environment. See our Analyst Report at www.iot-now.com

Connections for a moving industry. Read our exclusive Analyst Report inside this issue

Log on at www.iotglobalnetwork.com to discover our new portal for products, services and insight

PLUS: 18 PAGE TRANSPORT INSIGHT REPORT: Unlimit CEO says IoT success in India means focusing on the long tail • HMS Industrial Networks on why it's time to skip the scary stories and focus on what's needed to secure manufacturing IoT • Geolocation in the Port of Barcelona with Actility • AT&T on why IoT platforms must address organisations’ different needs for functionality • Inside Digicel's deployment of Stream Technologies' IoT-X platform with added Starhome Mach technologies in 33 M2M markets • How Vodafone connectivity helps precision manufacturer ensure maximum uptime for machines • News at www.iot-now.com

Get to market faster with IoT services 7R Æ«QG RXW PRUH QRNLD FRP LRW

CONTENTS

IoT NOW ANALYST REPORT

TALKING HEADS

SECURITY INTERVIEW

IN THIS ISSUE 4 EDITOR’S COMMENT Brands should exercise caution when intruding in consumers’ smart homes 5 COMPANY NEWS Software AG buys Cumulocity, GlobalTop GNSS assets sold to Sierra Wireless, Actility raises US$75m 6 MARKET NEWS AT&T launches three new Partner Exchange IoT resources for solutions providers, Navigant says more than 250 smart city projects now exist 7 PRODUCT NEWS Hapag-Lloyd commits to Inmarsat Fleet Xpress, Ctrack launches bespoke tracking solution for express delivery fleets 8 THE CONTRACT HOT LIST A round up of the latest Internet of Things contracts 9 PEOPLE NEWS Stone joins Everynet board, McPhillips heads to Pangea, DigitalRoute hires Lopresti to lead Americas and Renesas Electronics America announces new US operations president 10 TALKING HEADS Aeris’ Syed Hosain tells IoT Now why IoT offerings should be secured at the design stage instead of attempting to add security to systems once they’re in deployment 14 SECURITY George Malim accepts that total security can’t be achieved but goes in search of the balance between risks, costs and liabilities 16 INTERVIEW Tom McKinney warns the security hype should not detract from organisations’ efforts to deploy practical security measures

20 CASE STUDY Inside Actility, Abeeway, Cisco and Tracktio’s geolocation deployment at the Port of Barcelona, Spain 22 CASE STUDY How precision agriculture is being transformed by IoT-enabled capabilities 24 CASE STUDY Why flexible and reliable data networking is vital for one telemetry provider 27

IoT NOW INSIGHT REPORT – TRANSPORTATION In the latest of an ongoing series of specially-commissioned, independent, analyst-written Insight Reports, Rickard Andersson, a senior analyst at Berg Insight, explores how the Internet of Transportation Things expands the addressable market for fleet management. This section also contains three executive interviews detailed on p29 45

THE ENTERPRISE BUYER’S GUIDE – WHICH IoT PLATFORM 2017 IoT Now publishes it’s first Enterprise Buyer’s Guide which explores how to select the right IoT platform for your deployment 47 GUIDE INTRODUCTION Beecham Research’s Robin DukeWoolley examines the new role of IoT platforms and how organisations can make a final choice 50 IoT PLATFORMS TO WATCH Beecham Research’s Saverio Romeo, assesses which of the current crop of IoT platforms are best meeting organisations’ needs 52 INTERVIEW Mobeen Khan, the associate vice president of IoT Solutions at AT&T, explains why IoT platforms must be able to operate at a variety of different levels 56 CASE STUDY How the City of Holland used the AT&T IoT Starter Kit to enhance its Snow Melt system

27 50

IoT PLATFORMS TO WATCH 58 COMPANY PROFILE Stream Technologies and Starhome Mach’s IoT platform offering 59 CASE STUDY Inside Digicel’s deployment of an IoT platform in 33 M2M markets 61 COMPANY PROFILE Actility’s IoT platform proposition 62 INTERVIEW Nokia’s Marc Jadoul discusses the company’s IMPACT IoT platform 64 CASE STUDY How New Zealand broadband provider Chorus has used a horizontal IoT platform to drive workforce productivity 66 COMPANY PROFILE Vodafone Group’s IoT platform offering 67 CASE STUDY Inside Feintool’s deployment of IoT connectivity to eliminate manufacturing downtime for customers 69 COMPANY PROFILE Cumulocity’s IoT platform profiled 70 CASE STUDY Compressor manufacturer uses IoT platform to perform condition monitoring 72 IoT PLATFORMS George Malim explores the core attributes of IoT platforms 75 COMPANY PROFILE Wind River’s approach to IoT platforms 76 DEVICE MANAGEMENT Why device management matters in IoT 78 IoT DEVICE PLATFORMS Jeremy Cowan reports on Accenture’s creation of IoT device platforms

Cover Sponsor: Aeris is a technology partner with a proven history of helping companies unlock the value of IoT. For more than a decade, the company has powered critical projects for some of the most demanding customers of IoT services today. Aeris strives to fundamentally improve their businesses by dramatically reducing costs, accelerating time-to-market and enabling new revenue streams. Built from the ground up for IoT and road tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, Aeris knows that implementing an IoT solution can be complex and the company prides itself on making it simpler. Visit www.aeris.com or follow Aeris on Twitter @AerisM2M to learn how it can inspire you to create new business models and to participate in the revolution of the Internet of Things.

IoT Now - April / May 2017

COMMENT

Be careful what you wish for or someone might end up telling whoppers Smart home speakers such as Amazon’s Alexa and Google Home appear to offer useful functionality for consumers but early attempts by advertisers to insert their marketing messages into such personal assistants could be opening up opportunities not to sell to potential customers but to irritate them in their homes, with the possibility of a serious consumer backlash Burger King in the US recently deployed a television advertisement designed to trigger Google Home smart speakers with the phrase: “OK Google, what is the Whopper burger?” The clip was made to prompt the speaker to read out a description of the chain’s Whopper burger taken from its Wikipedia entry. Aside from the obvious intrusion into personal space this form of advertising constitutes, it also is a contravention of Wikipedia policy, which does not approve of organisations using it for overt marketing activity. In addition, and most importantly, Wikipedia can be edited by anyone so even though the Burger King advert may direct Google Home to read the entry, it can be changed.

Google Home now appears to have addressed the Whopper trigger so its devices no longer respond to the advert but smart speaker users are now faced with an era in which the media they consume can affect their interactions with their digital assistants. Equally, brands will have to figure out the potential for the audio of their adverts to impact their users. Not all interactions are positive and some could lead to whoppers – a UK colloquialism for lies – to be told about a brand. The upside here, in any case, isn’t clear for Burger King and it appears to be a case of using new technology for the sake of doing something new. Inevitably we will see more of this as IoT continues to penetrate the consumer world but let’s hope organisations can learn quickly and refrain from marketing to us in our homes by causing Wikipedia entries to be read out spontaneously.

This could be done maliciously by rivals or simply by annoyed consumers and Burger King would have little recourse other than to engage in an editing war. Journalists from The Verge quickly modified the Whopper entry on Wikipedia and Google Home began speaking the updated text only minutes later. “Smart speakers keep getting triggered by accident,” the devices said in response to the trigger phrase.

George Malim

Contributors in this issue of IoT Now

MANAGING EDITOR George Malim Tel: +44 (0) 1225 319566 g.malim@wkm-global.com EDITORIAL DIRECTOR & PUBLISHER Jeremy Cowan Tel: +44 (0) 1420 588638 j.cowan@wkm-global.com DIGITAL SERVICES DIRECTOR Nathalie Millar Tel: +44 (0) 1732 808690 n.millarr@wkm-global.com

Rickard Andersson, senior analyst at Berg Insight

Saverio Romeo, principal analyst at Beecham Research

BUSINESS DEVELOPMENT DIRECTOR Cherisse Jameson Tel: +44 (0) 1732 807410 c.jameson@wkm-global.com

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Erik Brenneis, Vodafone

Robin DukeWoolley, CEO, Beecham Research

Andrew Parker, project marketing director, Connected Living, GSMA

Gert Pauwels, M2M marketing director, Orange Business

Enjoy the magazine!

We are always proud to bring you the best writers and commentators in M2M and IoT. In this issue they include:

Robin Duke-Woolley, CEO, Beecham Research

EDITORIAL ADVISORS

Robert Brunbäck, CMO, Telenor Connexion

Aileen Smith, head of Ecosystem Development, Huawei Technologies

David Taylor, managing director, M2M, Telefónica UK

Bill Zujewski, SVP, IoT Marketing & Strategy, PTC

IoT Now - April / May 2017

COMPANY NEWS

Software AG acquires Cumulocity for undisclosed sum to extend its IoT technology leadership Software AG has announced the acquisition of Cumulocity GmbH, based in Dusseldorf, Germany. Cumulocity develops systems for the Internet of Things (IoT), offering Bernd Gross, connectivity for Cumulocity networked digital devices and sensors through a cloudhosted IoT device management and application enablement platform. Embedding Cumulocity’s IoT solutions into Software AG’s portfolio will allow enterprises to integrate their IT applications with operational IoT devices – providing maximum ease of use, flexibility and ultimately business value, the companies claim. For Software AG, the acquisition of Cumulocity is a further step in the expansion of its technology capabilities in the IoT area, following the acquisition of the artificial intelligence company Zementis in December 2016. Financial details of the transaction were not disclosed. The deal follows a strategic partnership established two years ago in which Software AG embedded Cumulocity’s

IoT Cloud Platform into its Digital Business Platform software portfolio. The combination of the Digital Business Platform and Cumulocity’s Application and Device Management technology reduces the complexity of IoT and allows the scalable and flexible management of networks of millions of devices, say the companies. “The Internet of Things and Industry 4.0 are central growth markets for Software AG and for the entire technology sector,” said Karl-Heinz Streibich, the chief executive officer of Software AG. “With the acquisition of Cumulocity, we are strengthening our technological market leadership and facilitating our customers’ access to the Internet of Things. They benefit from an expanded, holistic product portfolio that combines the data from physical sensors with innovative, analytical software solutions.” Bernd Gross, the chief executive officer of Cumulocity, added: “The successful cooperation between Software AG and Cumulocity started in 2015 in the context of a strategic IoT partnership – the merger is a next logical step. We are convinced that we will be able to accelerate our success story as part of Software AG. Especially our partners and customers will benefit from the merger of both companies.”

Actility raises US$75m in Series D funds to speed industrial IoT solutions globally, adds new backers Actility, a provider of Low Power Wide Area Networks (LPWAN) for the Internet of Things (IoT), has successfully completed its Series D funding round. The Mike Mulica, Actility company has raised US$75 million to enhance its IoT solutions portfolio. The company’s expansion will focus on enabling industrial IoT solutions in key verticals: logistics and supply chain, smart buildings, and energy and utilities. In the first closing, Creadev, Bosch and Inmarsat are among the new investors, alongside existing investors such as Idinvest, Bpifrance, Ginko Ventures, KPN, Orange Digital Ventures, Swisscom and Foxconn. A second closing later this month will see additional strategic investors joining the company in support of this over-

IoT Now - April / May 2017

subscribed capital raising, which was achieved by the company without involving banks. Since the 2015 Series C financing, Actility has developed further global IoT solutions based on LoRaWAN, a dedicated radio network protocol for the IoT, co-invented by the company. Today, the company’s ThingPark platform is powering most national and large-scale LPWA rollouts worldwide, Actility claims. “This fundraising will enable us to grow our IoT technology and ecosystem platform faster to meet the needs of service providers, solution providers and enterprises in large industry verticals, for example rolling out our disruptive global location and tracking service more quickly,” explained Mike Mulica, the chief executive of Actility. “It will also allow us to accelerate our strategy for the US, and build strength in China. And, last but by no means least, it will enable us to look at strategic acquisitions to broaden our technology portfolio and cement our leadership in LPWA.”

NEWS IN BRIEF Sierra Wireless acquires GNSS embedded module assets of GlobalTop Technology Sierra Wireless, a provider of fully integrated device-to-cloud solutions for the Internet of Things (IoT), announced it has completed the acquisition of substantially all of the assets of GlobalTop Technology’s Global Navigation Satellite System (GNSS) embedded module business for a total cash consideration of approximately US$3.2m, subject to working capital adjustments. GlobalTop’s GNSS embedded module portfolio will become part of the Sierra Wireless OEM Solutions product line, and the GNSS staff from GlobalTop will join Sierra Wireless. GlobalTop’s GNSS products generated approximately US$5m in revenue during the last 12 months, and the business is approximately breakeven. “With a wide array of modules and established sales channels, as well as a proven engineering team, we believe that the GlobalTop GNSS business is an important addition to Sierra Wireless,” said Dan Schieler, senior vice president and general manager, OEM Solutions, Sierra Wireless.

Connected car services vendor Bright Box expands into Europe Bright Box, a vendor of connected vehicle services, is expanding into Europe. The company recently established an office in Budapest, Hungary. It plans to offer full support to its European customers and partners and has employed an operations manager, Alpár Demeny, for the Budapest office. Demeny’s role will be to build and integrate into the current international Bright Box operations a multidisciplinary organisation in Budapest serving European customers. This will start from efficient product support and maintenance, through the new customised product development unit ending with core platform product development and research. Robert Schuessler, the vice president for Europe, who is responsible for the company’s sales and business development, will be managing all aspects of the European business with Demeny.

MARKET NEWS

NEWS IN BRIEF More than 250 smart city projects exist in 178 cities worldwide, says Navigant According to a new report from Navigant Research, there are more than 250 smart city projects from 178 cities around the world, and the majority focus on government and energy initiatives, followed by transportation, buildings, and water goals. “Leading cities are looking at how they can build on their initial investment in open data and the data feeds being provided by Internet of Things applications,” said Christina Jung, a research analyst at Navigant Research. “Cities are moving beyond the publication of government open data policies to the exploitation of a wide range of data sources and the establishment of city platforms for information sharing and use of analytics.” In addition, as sensor technology improves and costs decrease, smart city technologies are becoming more efficient, higher performing, and cheaper than ever before, according to the report. All told, the global market for smart city solutions and services is expected to grow from $40.1 billion in 2017 to $97.9 billion in 2026, said the firm.

AT&T offers solution providers new resources to tap IoT potential with its Partner Exchange

Sue Galvanek, AT&T Partner Exchange

AT&T Partner Exchange has launched a collection of three new Internet of Things (IoT) resources, designed to make it easier for solution providers to navigate the possibilities of IoT with their customers.

The tools are:

collaborated with Infusion Partners, LLC to create the IoT Readiness Assessment to help solution providers understand where to begin when developing an IoT offering. The survey evaluates a solution providers’ market focus, investment level, offer strategy and business plan to assess their IoT readiness and identify potential areas for IoT growth.

AT&T IoT Starter Kit Lastly, the AT&T IoT Starter Kit is available to AT&T Partner Exchange solution providers and offers them hands-on experience to rapidly prototype their own IoT solution. The all-in-one kit comes ready with the tools and services to trial new offers in order to meet customer needs.

A Channel Executive’s Guide to IoT Solution providers can build new revenue streams with IoT by uncovering and addressing customer needs. A Channel Executive’s Guide to IoT offers them insight into current and emerging trends and guidance on how to prepare their own IoT strategy. It outlines IoT building blocks, success stories and resources available to help them succeed.

IoT Readiness Assessment AT&T Partner Exchange has also

“IoT is already connecting manufacturing equipment, health monitors, vehicle fleets and much more to the internet,” said Sue Galvanek, the vice president of marketing, pricing and product solutions at AT&T Partner Exchange. “Last year, AT&T Partner Exchange launched our IoT platform, AT&T Control Centre, to the channel. We’re building on that success by bringing the right blend of products, tools and resources to help solution providers unlock the full potential of IoT.”

UK initiates 5*StarS automotive cyber security consortium Greg Clark MP, the UK’s Secretary of State for Business, Energy & Industrial Strategy, has given the green light to 5*StarS as part of the national strategy to establish the UK as a global centre for the development, testing and commercialisation of Connected Autonomous Vehicles. 5*StarS, which brings together partners including HORIBA MIRA, Ricardo, Roke, Thatcham Research and Axillium Research, will receive grant funding from the UK’s innovation agency, Innovate UK, to launch the ‘Automotive Cyber Security through Assurance’ project. The project will address the increased threat from cyber security with the proliferation of connected and autonomous road vehicles. “The race for developing connected and autonomous vehicles is accelerating and as a Government we are determined to build on our strengths and ensure the UK is at the forefront of this revolution,” said Clark.

Installed base of fleet management systems in South Africa to reach 1.9 million units by 2021 According to a new research report from the IoT analyst firm Berg Insight, the number of active fleet management systems deployed in commercial vehicle fleets in South Africa reached an estimated 1.1 million in Q4-2016. Growing at a compound annual growth rate (CAGR) of 12.6%, this number is expected to reach 1.9 million by 2021. The market is dominated by a group of aftermarket telematics players including Cartrack, MiX Telematics, Ctrack, Altech Netstar and Tracker which are all headquartered in South Africa and have installed bases of more than 100,000 fleet management units each on the domestic market. These top-five players together represent as much as two thirds of the total number of active fleet management systems in use in the country today. “Foreign telematics players have generally not managed to achieve any top-ranking

market shares on the South African fleet management market so far,” said Rickard Andersson, a senior analyst at Berg Insight, pointing out that TomTom Telematics, Pointer Telocation and Rickard Andersson, Geotab are all Berg Insight examples of international providers that are active in the country. “Most other foreign vendors have more limited presence and many renowned international players have not yet entered South Africa at all,” added Andersson.

IoT Now - April / May 2017

PRODUCT NEWS Bespoke’ tracking solution for express delivery fleets launched by Ctrack to go beyond COTS telematics Ctrack, an Inseego company, has launched a vehicle tracking solution aimed specifically at the courier and express delivery marketplace. Ctrack Courier has been developed to help tackle some of the most common and difficult challenges facing businesses in this demanding industry sector, with particular focus on security, driving behaviour and operational visibility. There have been numerous instances where thieves have targeted vehicles left unattended while a delivery is made, with the vehicle keys in the ignition and the engine running. With multi-drop delivery vehicles increasingly at risk when they are stationary, Ctrack Courier has been designed to better protect vans and their valuable cargo. “We are offering a bespoke solution for courier and express delivery operators

that incorporates enhanced features and benefits, which off-the-shelf telematics systems do not provide,” explained John Wisdom, the European managing director of Ctrack. “There are many 1,000s of delivery vehicles in UK and mainland Europe that are fitted with our technology, so we have used this experience to develop a solution that addresses many of the day-to-day operational issues confronting the industry.” Ctrack Courier features a high-pitched siren that will sound in the event of any unauthorised opening of doors while the engine is running, including the rear and side loading doors. Meanwhile, notifications will automatically alert the control room of an issue. The Ctrack software can then be used to immobilise the vehicle remotely in the event of a theft or hijacking, which once activated will also trigger the siren.

Inmarsat Maritime secures Fleet Xpress commitment from Hapag-Lloyd Inmarsat Maritime, a provider of global mobile satellite communications services, has signed a five-year contract with Hapag-Lloyd to migrate all ships directly managed by the shipping line to services enabled for Fleet Xpress. Hapag-Lloyd, the sixth largest container shipping operator in the world by Twenty Foot Equivalent Unit (TEU) capacity, will transition all existing ships that it manages in-house from Inmarsat FleetBroadband services to Fleet Xpress. The agreement also covers five 10,500 TEU vessels which are the company’s latest new builds. Launched in 2016, Fleet Xpress sets a new standard in maritime communications. The service enhances vessel efficiency, crew welfare and safety, and facilitates ‘connected ship’ applications by delivering the highest levels of reliable high-speed broadband connectivity available from a single supplier on a global scale. Hapag-Lloyd has been an Inmarsat customer for more than a decade, and the

Hapag-Lloyd ships to migrate to Fleet Xpress enabled services

transition commitment to Fleet Xpress coincides with the expiry of a service contract based on FleetBroadband with VSAT back-up via Ku-band. The new agreement reflects the ship owner’s requirement for a fully managed migration to high-speed broadband and support it can trust from a single service provider. “IT integration of our fleet has grown rapidly and will further develop. As a consequence Hapag-Lloyd has to ensure that the ship-to-shore connectivity not only supports the increasing demand, but is also future proof,” said Jens Habler, the head of Hapag-Lloyd IT operations management.

TESIC-SE secure element launched by Tiempo Secure Tiempo Secure’s new TESIC-SE secure element, based on the company’s patented asynchronous design technology, aims to bring the advantages of Serge Maginot, security, speed Tiempo Secure and ultra low power consumption of asynchronous architecture to the booming Internet of Things (IoT) security market. Designed with the security requirements of IoT markets in mind, the TESIC-SE secure element family is built upon Tiempo’s patented fully asynchronous design technology, which combines high security and high speed with ultra low power consumption. The Tiempo TESIC-SE family is to be used as a hardware secure element in an IoT object architecture. It incorporates all the needed security functions such as secure secret storage/file system, secure over the air (OTA) firmware update, and cryptography systems including an ECC hardware accelerator and an AES hardware accelerator supporting encryption and decryption up to 256 bits. Serge Maginot, the chief executive of Tiempo, said: “With the Tiempo TESIC-SE family we bring a complete offer to tackle all market segments from IoT to banking. The efficiency and robustness of our asynchronous architecture ensures all our customers will benefit from design advantages in terms of security, ultra low power consumption and speed.”

NXP unveils advanced TSN-enabled SoC for Industrial IoT NXP Semiconductors, a worldwide provider of advanced connectivity solutions, has announced its newest QorIQ Layerscape system-on-chip (SoC), the LS1028A, integrating TimeSensitive Networking (TSN) capabilities based on the IEEE 802.1 standards. As industrial OEMs design

IoT Now - April / May 2017

solutions for Industry 4.0, they must converge the operations technology (OT) domain with their information technology (IT) infrastructure. However, OT networks require guaranteed and timely delivery of packets, not the typical best-effort approach used in IT networks today.

The LS1028A builds on NXP’s Layerscape family of SoCs while adding significant capabilities, including upgraded 64-bit ARM Cortex v8 processor cores, an integrated 3D GPU and LCD controller, a four-port TSN switch and two separate TSN Ethernet controllers.

THE CONTRACT HOT LIST

IoT Now April/May 2017 It's free to be included in The Contract Hot List, which shows the companies announcing recent contract wins, acquisitions or deployments. Email your contract details to us now, marked "Hot List" at <j.cowan@wkm-global.com> Vendor/Partners

Client, Country

Product / Service (Duration & Value)

Awarded

Altair Semiconductor

Queclink, USA

Low power Cat-1 chipset selected for on-board vehicle immobiliser

4.17

AT&T

Zwyie, USA

AT&T selected to provide connectivity for Zwyie’s cardiac health remote monitoring system

2.17

Cisco Jasper

Three Group, global

Partnership agreed under which Three Group enterprise customers will be able to use Cisco Jasper’s Control Centre, connectivity management platform to launch IoT services

3.17

Cloudera

Shoppermotion, Spain

Cloudera ML and advanced analytics platform used to create real-time IoT mapping while analytics shows consumers’ in-store journeys

4.17

Cyan Connode

Innologix Consulting, India

US$150,000 deal to supply head-end server software licences and annual maintenance contract for smart metering software project

4.17

Deutsche Telekom

Kaeser, Germany

Project to connect 4,000 technical service carrying cases to the cloud with the support of T-Systems

4.17

Gemalto

Softbank, Japan

Gemalto selected as partner for on-demand connectivity for consumer and industrial IoT connectivity and deployment of value-added apps and services

4.17

IBM Watson

SNCF, France

Deal for French national rail company to use IBM Watson IoT on IBM cloud to connect entire rail system

2.17

Imagination Technologies

Unitec, Brazil

Imagination MIPS M-class CPU licensed as a controller for a chip targeting smart cities

3.17

Inmarsat

Hapag-Lloyd, global

Five-year contract agreed to migrate all Hapag-Lloyd ships to services enabled for Inmarsat’s FleetXpress communications system

3.17

Oberthur Technologies

Huawei, global

Oberthur Technologies’ DakOTa v4.0 embedded SIM (eSIM) selected for Huawei Watch2

4.17

PodsystemM2M

Wyssen Avalanche Control, Switzerland

PodsystemM2M Best Signal multi-network SIMs selected to provide connectivity for Wyssen’s avalanche control towers

3.17

PTC and Servicemax

Varian Medical, USA

Deployment of field service system to support manufacturer of integrated cancer therapy systems

4.17 4.17

Semtech

Eddy Home, Canada

Selection of LoRa devices and wireless RF technology by residential water technologies manufacturer

Semtech

Maxtrack, UK

Semtech LoRa technology integrated into vehicle tracking system

4.17

Sierra Wireless

Nauto, North America

Sierra Wireless 4G LTE Cat-1 modules selected by Nauto for artificial intelligence-powered car network

2.17

Teleena

Transavia, global

Deal agreed for global data connectivity

2.17

Trustonic

CK Telecom, China

Trustonic Trusted Execution Environment (TEE) selected to enhance device security

4.17

Trustonic

Shenzhen Sang Fei Consumer Communication, China

Trustonic TEE chosen to be integrated into devices to enhance security and privacy, complying with Google’s security requirements for devices that use Android M or above

United Office

Domino’s Pizza, USA

Three further top tier Domino’s franchises add United Office’s IoT Operations Performance Suite, TCNOPS, to enhance food safety compliance and inventory management

4.17

Vodafone

Amscreen, UK

Extension of partnership with 36 month agreement under which Vodafone will collaborate with digital screens manufacturer as it develops smart city solutions

4.17

CyanConnode wins US$150,000 order for smart metering software licences from India’s Innologix Consulting

John Cronin, CyanConnode

CyanConnode, a provider of narrowband radio mesh networks, has received a purchase order for approximately $150,000 from Innologix Consulting in India for its smart metering software.

Innologix is a systems integrator focused on smart metering within India. It will integrate CyanConnode’s software into its own cloud-based innovative energy management solutions to create a platform to capture and store meter data to assure utilities they are charging correctly. The smart meters for the Innologix solution will use CyanConnode’s communications module and data concentrator units, which will be sourced from one of the Company’s existing local partners. The purchase order is for CyanConnode Head End Server software licences, and includes an annual maintenance contract, which will both provide a recurring revenue stream following successful installation of the software on the Innologix cloud-based platform.

John Cronin, CyanConnode executive chairman, commented: “This contract win with Innologix further demonstrates the success of the company’s scalable business model as well as the strength of its smart metering ecosystem in India. Through our collaborative approach, and commitment to transferring skills and experience to our partners in-country, CyanConnode’s communication platform is an enabling technology that delivers cost-effective solutions designed for the utility sector in India.” According to Atul Agrawal, the chief executive and founder at Innologix Consulting: “When we established Innologix, we were clear that we would focus on providing a cloud computing service, delivering the latest energy management technology without the investment in infrastructure or the running costs required to host and manage a system in-house. Working with CyanConnode’s partner ecosystem, we are delighted to have secured our first major customer order for smart metering as a managed service. The contract for software licences together with smart grid hardware will provide our customers with a cost-effective, end-to-end solution.”

IoT Now - April / May 2017

PEOPLE NEWS

Christopher Stone joins Everynet board of directors as new chairman Everynet, a low power, wider area (LPWA) network company that aims to help businesses quickly, easily and costeffectively deploy and scale IoT solutions, has announced Christopher Stone as the new chairman of its board of directors. Stone brings a wealth of experience scaling up businesses to become strong global enterprises. He led the transformation of Northgate Information Solutions (then known as McDonnell Douglas Information Systems) between 1999 to 2011 from a company of a few hundred employees to become the world’s second-largest specialist HR technology and services. Stone, who has more than 20 years of senior executive-level experience in the technology sector, served as nonexecutive director and chairman of the Remuneration Committee at CSR, the largest semiconductor company in the UK through to its acquisition by Qualcomm in 2015. Stone currently serves as non-executive director (formerly CEO) of Radius Worldwide, an expansion services company offering accounting, HR, legal, tax and compliance support to companies’ international operations. He led the business during its successful acquisition by private equity firm HG Capital in August 2013. Previous positions also include senior roles at Northgate, Accenture, Electronic Data Systems, Digital Equipment Company and Fitness First.

Bernie McPhillips, former head of Telefónica’s IoT wholesale partner channel, joins Pangea

Dan Cunliffe, Pangea

Pangea, a global M2M and IoT connectivity and solutions provider, has announced that Bernie McPhillips is set to join the organisation, marking the next phase in its Partner Programme strategy.

McPhillips is said to have achieved considerable success during his 11-year tenure with Telefónica, delivering strong results in several senior level roles within O2 as head of Wholesale

IoT Now - April / May 2017

Partners and more recently as head of Telefónica’s IoT Authorised Distributor Channel.

technology and the genuine needs of service providers in both domestic and international markets.

McPhillips joins Pangea as sales director across the group and will have a key influence in supporting the rapid growth seen to date.

“I am delighted to join a highly respected, established yet still growing software company whose technology – in light of market trends including virtualisation and digitisation – is becoming more and more central to the CSP’s success,” said Lopresti. “Significant opportunities lie ahead for DigitalRoute and it is exciting to be part of an organisation being adapted to specifically respond to them.”

Dan Cunliffe, the managing director of Pangea, said: “We are at a point within the IoT market opportunity, where exponential growth for our partners is upon us. Bernie’s understanding of the IoT market as well as his unprecedented record in working with partners will be a key driver in strategising and creating new valued opportunities for Pangea and our partner channel. Bernie has the critical experience of working closely with partners, so he’s perfectly placed to make certain that our partners are getting the best possible service and the most from their partnership with Pangea.” McPhillips added: “I am genuinely excited by the opportunity to join Pangea and help drive the business on to the next level. I was completely sold on the vision; Pangea’s incredible revenue growth and partner acquisition have exceeded the expectations for a start-up.”

Alejandro Lopresti joins DigitalRoute as general manager, Americas DigitalRoute, a provider of data integration solutions globally, has appointed Alejandro Lopresti to the position of general manager, Americas. In his new role, Lopresti will be responsible for leading the US team and liaising directly with the company’s customers and partners on all issues related to their implementations and usage of DigitalRoute technology. Johan Bergh, DigitalRoute

Lopresti’s experience and expertise will provide numerous benefits to the DigitalRoute community in the Americas. As a professional in the software industry for the past 20 years, he is skilled in both solution design and strategic sales, services and operational leadership. Most recently, Lopresti held the position of area vice-president focused on Software Solutions for Evolving Systems where he was responsible for bridging the gap between leading edge

Johan Bergh, the chief executive officer of DigitalRoute, added: “Alejandro’s arrival represents a key step in the transformation of our business from a regional to globalised structure. This has taken place so customers and partners can leverage the best expertise available regardless of their location. Alejandro’s broad skillset and depth of experience add vital components to our leadership team and I am confident that 2017 will see DigitalRoute continue to push ahead in its role as the leading independent vendor in its market.”

Renesas Electronics America announces change of president of US operations Renesas Electronics America has announced that Hiroto Nitta has been appointed as senior vice president of Renesas Electronics Corporation and president of Renesas Electronics America. Nitta replaces Ali Sebt, a 25year Renesas veteran who has resigned to pursue a career opportunity outside Renesas. Nitta will serve as president of Renesas Electronics America until 30 June, 2017, at which point Dr. Necip Sayiner, executive vice president of Renesas Electronics Corporation and president, chief executive officer, and director of Intersil Corporation, a wholly owned subsidiary of Renesas, will assume leadership. Sayiner will also continue to lead Intersil as president, chief executive officer, and director. Following the successful completion of the acquisition of Intersil announced on 24 February 2017, Sayiner was appointed executive vice president of Renesas Electronics Corporation. Sayiner joined Intersil as president and CEO in 2013, leading a successful reformation of the company and returning the organisation to revenue growth and profitability.

TALKING HEADS

IoT needs security by design… not as an afterthought Syed Hosain is the chief technology officer of Aeris, a technology provider and a cellular network operator that delivers comprehensive IoT and M2M services to leading brands. As IoT matures and scales up, it’s clear that the security issues that afflict the wider internet are also present in IoT but they are also accompanied by numerous device, hardware, software and application weaknesses that are specific to IoT apps and services. Here, Hosain makes the case for securing IoT offerings at the design stage rather than attempting to hold back the tide of attacks by attempting to add security to systems once they’re in deployment

IoT Now: What is the difference between securing the IoT and traditional internet security? Syed Hosain: We’re focused on traditional internet security because people don’t think about it, particularly in the context of IoT, until a large-scale media event reports a security breach. Once that happens, there’s a flurry of attention but that quickly subsides until the next breach is reported. My fear is that one day an IoT security breach event will cause a fatality, such as someone dying from a medical monitoring service failure. If we’re not prepared and able to say we did the best we could, the entire IoT industry will have serious and ongoing security issues to address that will hamper further development.

Service providers therefore need to be able to confidently say that they have addressed security issues as best they can, using state of the art practices within a rational context. By a rational context, I mean identifying likely threats versus the damage a breach can cause and deploying security implementations accordingly. If organisations can demonstrate that they have considered the risks to a service and then designed, deployed and maintained security processes effectively, it will be much more straightforward to defend the industry as a whole when something serious happens. For example, a simple data breach on a noncritical IoT device needs to be taken in context. The organisation needs to evaluate the risk, which in the case of a simple data breach may have little

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In IoT, the stakes are higher than in other areas of internet security. For example, a credit card security breach is not the same thing, identity theft is not the same thing. Because, although these cost money and are very inconvenient,

nobody dies from them. IoT security breaches have the potential to do much more serious harm than these and a fatality could set back the IoT market in general.

IoT Now - April / May 2017

In IoT, the stakes are higher than in other areas of internet security

or no security impact, and act accordingly. Of course, if the breach is on a medical device or in the food and water supply industry, the risk is greater and heightened security awareness and secure implementations are required. Companies therefore should perform an analysis and determine whether to spend one dollar or a million dollars to protect their service and IoT application. It’s vital that they go through the steps to evaluate the threats, the potential for damage and the cost of mitigation. Only then can they state that they have made the best decisions and deployed the best technology to protect their users. It is that knowledge which will protect the IoT market as a whole. IoTN: Is the IoT security challenge mainly about retrofitting security technology to existing devices to achieve a defensible position? SH: Absolutely not. Security must not be an afterthought and has to be designed in from the start and treated as an ongoing process. A service can’t necessarily be secure from the start so adding something later doesn’t address some application services’ inherent lack of security. For security in IoT, this is challenging because there are so many vulnerabilities to address over a very wide threat surface. For instance, breaches can occur all the way through the IoT service chain from the source device, such as sensors or gateways, to the transport network, the network infrastructure itself, the data connections, the host servers and finally humans, organisation processes and automation.

IoT Now - April / May 2017

Thus, I believe security has to be addressed within the network as well as the end-points. In IoT, we worry about device identity in a different way to a mobile network operator because devices are being utilised in different ways and small flaws can have serious consequences. For instance, if you have a dumb device like a sensor that goes awry and it causes a security breach, you can’t modify it easily as you will have to send someone to fix or replace it. In IoT the sheer scale of the market will preclude this from being financially viable so providers will need the functionality to go back and remotely update devices over the air. Furthermore, the fact that security is never going to be perfect from device deployment until scheduled retirement means remote updating must be designed in and enabled. If it isn’t, it will be cost prohibitive to operate a service or IoT application because of the cost of making changes. IoT Now: Is it the sheer scale and diversity of IoT that makes the security challenge so demanding? SH: Yes, the scale is the tough problem. However, that also presents opportunities to enhance security because one of the things that is coming with scale is that almost all the new devices are IPconnected – via cellular, hybrid or satellite networks. When we get to the projected billions of devices, they will need IPv6 addresses because all of the patchwork of techniques we’ve used to extend IPv4 addressing has come to an end because of the scale of IoT deployments. This gives us an opportunity on a customer or application basis to isolate and potentially block a range of devices within the network if they are breached. This could be ten thousand devices or

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This is complex and organisations therefore need to consider all the risk points where security breaches can occur. It’s not as simple as addressing devices at one end and processes at the far end of the IoT chain, because there are

many other places where security best practices can be implemented.

TALKING HEADS

Aeris has focused on certain markets and is tackling the challenge in an industry-wide, secure way

ten million devices but we’ll know which they are by their IPv6 range and therefore can block them. For example, with the recent distributed denial of service (DDoS) attack through IoT cameras that used Embedded Linux in three to five million cameras. These had hardwired the passwords for admin accounts. In such a security breach event in the future, we would use the IPv6 addresses of all the cameras and block them. IoTN: How strong is the need for standardisation or at least some sort of cross-industry framework for IoT security? SH: This is necessary but efforts are still at an early stage. There is a recognition that security breach concerns are so serious that the situation needs to be addressed with a consensus across the IoT industry. This will need to happen without government involvement because government initiatives, although underway in many markets, will move too slowly to be ready in time for the market’s needs. Aeris has focused on certain markets and is tackling the challenge in an industry-wide, secure way. Initiatives such as FASTR (Future of Automotive Security Research), an organisation established by Intel, Uber and Aeris, has targeted the automotive market because it’s an area we’re familiar with and we know that security is being taken seriously by everybody in this market. The organisation now has about half a dozen members associated with the automotive industry and is working on what it takes to implement a security architecture that follows the best known technical standards available for the auto market. IoTN: Do you think the majority of the market is ignoring the risks and hoping for the best or are most IoT companies preparing for the worst?

Remember we’re talking about an enormous market with multiple networks and billions of endpoints in time, with revenues somewhere between US$3.9 trillion and US$11.1 trillion per year in 2025, according to projections from McKinsey & Company. However, all that growth potential is at risk because it will only take one well-publicised security breach that causes a fatality to damage the market as a whole quite significantly. There’s a clear recognition that money will have to be spent to achieve IoT security and an acceptance that doing so is essential. Businesses understand that they have to invest in IoT security because the cost of a security breach could be enormous. In the US, for example, the legal liabilities could be huge. But, if you can demonstrate that you took the best, most effective solution available, with full awareness of the security issues in the market, and still a security event took place, that liability may be reduced. Further to this, IoT security isn’t just about protecting your business from big security events with far-reaching consequences. There are privacy challenges which are related to security requirements for organisations to consider as well. Companies are overlooking IoT security in this respect. It’s not just an issue of consumers losing their privacy, the potential for actual harm exists in applications such as internet-connected two-way baby monitors that have been breached. It’s fundamental for the success of IoT applications that consumers are protected. Many adults don’t understand the impact of security breaches and we cannot expect children to be able to deal with it either. Organisations therefore must implement security during the design phase of devices and applications and perform the necessary analysis to develop in-depth understanding of the consequences of breaches. IoT solutions must

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SH: We see both attitudes. Way too many people have jumped on the IoT bandwagon to create applications without thinking about security. But there are some applications in the IoT market

which are worrying about security sufficiently to slow down their rate of deployment to assess the impact of security breaches.

IN ASSOCIATION WITH AERIS 12

IoT Now - April / May 2017

It’s fundamental for the success of IoT applications that consumers are protected. Many adults don’t understand the impact of security breaches and we cannot expect children to be able to deal with it either

ensure general public safety along with meeting consumers’ reasonable privacy expectations. IoTN: What does Aeris see as the key ingredients for achieving end-to-end IoT security? SH: We see four key areas for achieving IoT security in Aeris systems: traffic segregation, network whitelisting, multi-stage verification and anomaly detection through analytics. We see these four as vital for secure IoT deployments. Traffic segregation means that any device on the network cannot communicate with any other device, thereby ensuring attacks cannot proliferate across the entire network. This protects against device-to-device and mobile-to-device breaches and we ensure that all public access on our network is blocked as necessary. With network whitelisting, we define at the network core who can communicate with the device and who the device can communicate with. Anything else is blocked by access controls in the Aeris platform. This provides the control necessary to eliminate unauthorised communications. The Aeris IoT Platform is also implementing multistage verifications that are fundamental to enabling secure over-the-air (OTA) updates. An on-device installer can securely download the software image from the OTA server, the server then send a separate out of band message to the device with a unique key that is required in order for the update to proceed. This architecture provides an additional level of security in case the OTA server is spoofed and malicious software is downloaded because until the key is received, the device blocks the update. Finally, we see anomaly detection based on the intelligence gathering capability built into the Aeris system as a key security enabler. Anomaly detection baselines communications to devices to assess normal patterns. We then monitor traffic, set alerts and can identify behaviour changes

IoT Now - April / May 2017

based on this baseline information and, if we see an anomaly, the Aeris IoT Platform can shut off network access for any device that is behaving outside of its normal range. IoTN: How do you see IoT security developing over the next two years as the IoT market and ecosystem matures? SH: The kinds of activity that have taken place so far have mostly focused on credit card security, identity theft and website attacks. These are really standard internet security issues and don’t address the specifics of IoT apps. State actors – governments and military –have tackled potential terrorist problems such as defence, airport security and critical infrastructure such as water systems.

Syed Hosain: Security has to be addressed within the network as well as the end-points

There’s a dichotomy here. Data security problems are being dealt with by governments with cybersecurity departments looking to protect citizens from hacks, while issues regarding financial security and privacy are being handled by enterprises. However, there’s a big difference between both of these and the requirements of securing IoT. My greatest concern is that a fatality will have occurred as a consequence of an IoT application or device security breach by 2020. So I believe much more attention must be devoted to IoT security in the next few years to create the frameworks to enable a more secure IoT. When we get to the deployed base of 50 billion devices, the need for these to be secure is going to be fundamental for these IoT applications to deliver on their potential. By 2020 we need to have reached a situation where IoT security is mature enough to support, for example, automotive applications that enable users to control their vehicles but prevent criminals from hacking them. The IoT market is huge and there are enormous opportunities for security breaches as a consequence. We have to think ahead and plan ahead in order to have security by design in IoT.

www.aeris.com

SECURITY

A new formula for IoT security is risk equals probability multiplied by loss The climate of fear surrounding IoT security suggests that it is different to standard IT or internet security but in reality, the fundamentals of securing things are no different to securing servers or personal data. What is different, though, finds George Malim is that in IoT the stakes in terms of the potential damage security breaches can cause are often raised IoT encompasses such a wide variety of systems, devices, hardware and software that it’s daunting to secure and the attack surface is far wider. However, does that really make it different to standard cybersecurity? “IoT security is different because connected devices are primarily embedded, dedicated computer systems and are therefore quite limited,” says Kevin Curran, a senior member of the IEEE and professor of Cyber Security at the University of Ulster. “They are often single purpose devices, performing specific functions within a wider, more complex system – for example, light bulbs, TVs, pacemakers and kettles. IoT security mechanisms should be equally specialised and prevent targeted attacks, which are often unique to device function. Unfortunately, because they are so simplistic, the adoption of security support ecosystems, such as large databases of malware signatures, is impractical. The solution is to enforce rules-based filtering to allow communication only from authorised devices. Firewall policies like this allow a reduced rules set to be adopted.”

“The IoT is growing at a rate that is almost unimaginable,” confirms Michael Marriott, a research analyst at Digital Shadows

Others see less pronounced differences, although they recognise IoT has specific challenges. “There is no difference between a human digital identity and an IoT identity,” says Giovanni Verhaeghe, the director of corporate strategy at VASCO Data Security. “The security of IoT identities should be treated with the same level of earnest commitment as they are for human digital identities. However, due to the lack of standardisation in IoT, it is much more complex to create a security strategy.”

Cesare Garlati, the chief security strategist for the prpl Foundation, sees the same issue, pointing out that both the threat model and the viable security controls available in IoT are different to other sectors. “The levels of security for both IoT and regular IT security must be robust, regardless, but the consequences if an IoT device was infiltrated could be catastrophic,” he says. “With billions of IoT devices now being connected to the physical world, the costs could be life threatening should a device be compromised; and we have already seen the warning signs.” With the increasingly large volumes of IoT deployments, the warning signs are becoming more obvious. “The IoT is growing at a rate that is almost unimaginable,” confirms Michael Marriott, a research analyst at Digital Shadows. “As a result of this growth, the rapid and successive adoption of newly introduced technologies in the consumer and commercial realms will continue to grow. Furthermore, people will seek to harvest data from these devices and platforms for a variety of reasons, most of which are benign and seek to enhance the overall experience with the technology in question. However, as these new technologies come online the propensity for data to be leaked due to misconfiguration, default insecurity, and/or inherently insecure designs will increase. These security weaknesses can also place those who use and subscribe to the services offered by these devices and platforms at risk.” Such risks are taken seriously but few think the prospect of complete security that is never breached is a likely outcome. Instead organisations will have to continuously battle to ensure they have the most up to date technology and processes in place so they can demonstrate they

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Jim Sherwood, the head of product liability and a partner at law firm BLM, sees elevated security risks associated with the nature of IoT devices and applications. “Increased interconnectivity and the rise of IoT provides a variety of sectors with the opportunity to become more efficient, offer better value to clients or customers and ease day-to-day operations,” he says. “Yet with these benefits come complex risks that require stringent security policies. As with regular IT security, there is the

potential for significant data leaks; as we saw with the likes of the Ashley Madison and Yahoo! attacks, these can significantly dent consumer trust. With IoT, hackers could have access to multiple devices simultaneously, ultimately escalating data breaches to a scale not yet seen.”

IoT Now - April / May 2017

are protecting their customers, partners and employees from attacks. “IoT Security is not a one-off project,” says Matthew Dunkley, the IoT strategy director at Flexera Software. “IoT companies need to make a continuous effort to protect software and devices, to prevent revenue leakage from accidental overuse and reduce the business risk of reputational damage, data loss, hacking and piracy. To that point, IoT producers have to orchestrate a variety of security and IP protection solutions.” For Sherwood, adopting best practice is a way to demonstrate commitment to addressing security liabilities. “Organisations need to be up-to-date on where liability lies within a complex supply chain of device manufacturers, software developers and service providers,” he says. “Data retrieval is challenging, but with any internet-connected device, information sharing is the norm; it needs to be utilised by device manufacturers, or the employees using them, to report vulnerabilities and prevent future attacks. In the event of a breach, companies should be seen to be investigating the incident properly, to begin repairing reputational damage and rebuilding trust. It will be crucial for the board to commit to a thorough and prompt post-breach investigation, implementing appropriate, preventative measures where necessary. Open and honest communication regarding investigations that may affect customers will also be key.” Yet liability is bound to attach itself to organisations so is there a means to balance the risk between the security level required and the risk of attack? Some industry insiders think there is a formula that can be applied. “Yes [there’s a formula:] risk = probability x loss,” says Chris Spain, the vice president of cloud solutions at Cradlepoint. “Loss can be monetary or reputational and this is a constant battle and the answer will depend on the device type and position. For example, CCTV monitoring in a bank versus CCTV monitoring a scenic view. With non-connected devices one can be compromised at any time. If they are

IoT Now - April / May 2017

connected when one sneezes it is possible they can all catch the cold with a typical topology centric networking approach. Many of these devices are not upgradeable or patchable and provide a large attack surface.” Emily Ratliff, the head of Security at Canonical also thinks formulas can be applied. “Indeed, there are many well documented formulas and models for risk management which can be found in textbooks,” she says. “Taking a widely documented one as an example, ‘Enterprise Security Architecture: A Business Driven Approach’, states: Value at Risk = Value of Potential Loss x Probability of Event x Probability of Failure of Controls. There are organisations which use this and similar formulas with both qualitative and quantitative metrics to calculate total and residual risk. These are primarily banks and other large organisations which can afford the overhead to calculate the numbers and come up with reasonable – agreed-upon – values for the variables.” “For example, for an IoT device, is the asset value $99 per camera device or is the asset value some portion of the market capitalisation of the company which would include reputational impact?” she adds. “Alternatively is it viewed from the consumer perspective of the incalculable cost of embarrassment if the camera catches and leaks a picture that it shouldn’t? Documenting the controls – security measures – and performing a gap analysis on the controls is a necessary first step for performing these calculations, but many, maybe most, companies don’t seem to perform this security control gap analysis.” For Andrew Till, the vice president technology for partnerships and new solutions at HARMAN Connected Services, balancing security with investment is always a decision that each individual company will need to make based on its own unique situation and commercial offerings. “A good first step for any company is conducting a full risk assessment so that it can begin to understand the level of exposure and threats to its business,” he says. “This will then help with developing the right balance to ensure sufficient protection but not at excessive costs.”

Giovanni Verhaeghe, VASCO Data Security

Michael Marriott, Digital Shadows

Andrew Till, HARMAN Connected Services

INTERVIEW

Skip the scary stories and focus on what you need to secure in manufacturing IoT Security issues in the connected and PC-dominated world are nothing new. With thousands of IoT devices connected every year, companies and security providers have increased their understanding of how to deal with new threats. Industrial IoT companies, however, should not approach security with the traditional PC-based strategy. Yes, security is a clear and present threat to Industrial IoT, but generalised, scary security stories from traditional enterprise IT consultants, cause concern to become over-hyped and disproportional. Companies instead need to focus on their functional connectivity needs and ensure they select proven penetration test IoT devices and platforms that have the features required to support and maintain a secure solution, states Tom McKinney, the business development manager at HMS Industrial Networks

fear that is surrounding secure IoT is diverting attention from the real security issues the industrial market place faces. “We see a tremendous amount of security-driven companies that are pitching fear-based propositions,” confirms McKinney. “These ▼

As organisations look to the increasing volumes of IoT hardware being deployed and the growing number of services that are being brought to market, it’s clear that security is going to be a significant issue in the further development of IoT. The climate of

IoT Now - April / May 2017

Tom McKinney: Excluding physical access, there are no paths to attack simple, ﬁxedfunction embedded devices.

The systems therefore are fit for purpose, it’s the processes surrounding them that need more attention in IoT manufacturing environments. “Human interaction is the biggest threat,” adds McKinney. “The one thing that will make IoT more secure will be increased reliance on things that don’t require human interaction such as log-ins.” McKinney also points out that most devices in manufacturing environments are highly specific items of equipment that have been designed to have only limited functionality. “When you consider devices that could be penetrated by a hacker it’s important to recognise that manufacturing equipment is not the same as PCs,” he explains. “PCs are designed to run software applications, they don’t know if that software is Microsoft Word or malware, it’s just code. The PC will attempt to execute any software package it is given. That’s hard to defend against and servers are very similar to PCs in the sense that they’ll run third party software as well.” However, in specialised areas such as manufacturing, PCs and servers typically have higher levels of access control than in general enterprise IT environments. “Servers in manufacturing environments have traditionally had higher levels of access control and the types of software they’ve been able to run is very limited,” he adds. “Manufacturing PCs often run only a handful of applications. The universe of apps is very small relative to a work PC and that makes them less likely to have malware loaded on to them.”

IoT Now - April / May 2017

McKinney also points out that most devices in manufacturing environments are highly specific items of equipment that have been designed to have only limited functionality

McKinney also believes cloud environments, particularly with the emergence of virtualisation, can be easier to secure because systems can be designed to only allow a single app to be run. That singularity means machines can be less vulnerable and this, coupled with the embedded systems that are typically used for IoT, mean that systems are less susceptible to attacks and are very secure when used properly. “At the edge of the manufacturing network most I/O exists to convert information from the digital world (Computers and IT) to the analogue world of sensors and actuators. These I/O modules are very simple devices. Dumb devices.” says McKinney. “There’s agreement among the IT and automation community that a device based on a microcontroller executing firmware and a simple operating system has no security risk. There is no way to run third party software so there are no paths to attack these devices. Of course, one could get physical access to the device and reflash it, for example. This is a problem solved by physical security.” Moving up the food chain on the factory floor there are devices that contain general purpose operating systems and can execute third party code. Security for these devices must be thought of at the design stage. “As the design community becomes more comfortable with utilising open source software, we’ll see more simple embedded devices running Linux, making these devices effectively, small PCs,” explains McKinney. “This introduces a path for malware which providers have to become very aware of. However, by limiting the number of features supported, security can still be achieved.” McKinney gives the example of using Yocto to build a Linux software developer kit (SDK) that only supports the functions needed by the embedded system application. “Off the shelf Linux offers support for web, ftp and different types of serial communication. However, the most

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companies want to imply all security challenges in the traditional PC networks are applicable to the manufacturing environments which simply don’t see a significant amount of security breaches and, when they do occur, it’s often because people are misusing systems such as by not updating passwords.”

INTERVIEW

security conscious manufacturers are going to realise these generic builds offer too many features. They will create their own Linux recipes with non-essential features removed and leave just what is necessary,” he adds. “Of course organisations will need to verify that unnecessary services have been removed in order to ensure security. Penetration testing tools, such as Achilles from Worldtech, provide a means for organisations to verify that an engineering team has removed extraneous services. These testing systems also execute known attacks against hardware to identify any susceptibilities. The test platforms are updated on a regular basis to incorporate new attacks as they are identified.”

An administration account should be the only account type capable of adding or removing users and should be used infrequently.”

The Target breach that occurred in 2013 is excellent example of an organisation using off the shelf software without recognising the risk of extraneous functionality. In this case, a web server used only for uploading and downloading documents was utilised to gain access to Target's corporate network. Functionality included in the web server, but not required for the application, provided the attack path.

Part of this prevention relies on the continuous and comprehensive logging of security affecting events. “Every IoT system component should be logging user activity. Server and device logs can act as a deterrent to insecure activity,” says McKinney. “The end goal of many attackers is not to damage a system, it is to capture data. Individuals or companies looking for information they can convert to cash. Manufacturing information may not appear valuable at first for example, counting every unit manufactured via an assembly line. But, that information could be valuable to a financial analyst trying to determine how many units are being produced. That information could drive a newsletter that in turn is sold to stock traders. A firm that maintains the material handling machines in an iPhone assembly line could determine how many devices are being manufactured daily. An inside user could access this information on a regular basis, logs are one way to identify and document this type of breach.”

There are substantial challenges to address how security is administered and how organisations can change their cultures to manage security more effectively

IT security should encompass the entire system so, while it is valid to consider device and server side security, the whole picture must be considered in order to achieve a more secure environment. “When we start talking about secure IoT platforms, we’re talking about the entire system including data moving to the cloud and user consumption of that data,” says McKinney. There are substantial challenges to address how security is administered and how organisations can change their cultures to manage security more effectively. “You have to actively manage the user account set: an IoT platform must allow an administrator to create user accounts and delete user accounts as necessary independently of the user set,” he adds. “It’s important accounts are independent so a user is not an administrator.

Creating a digital paper trail is an excellent way to ensure users are on their best behaviour. Employees that know their activities are being logged are less likely to use the system inappropriately. Coming back to the point that human interactions represent the weakest point in many secure ▼

Secure IoT platforms

“There are scenarios, for example a man-in-themiddle attacks, that could compromise one’s credentials. The way to address this risk is to minimise administration account usage, using it only from the corporate office and not while in the field,” he says. “User access control configuration should also be included in the admin account. Allowing an administrator to determine which IoT devices and data a user has access to. User access needs to be managed over time as employees’ roles and responsibilities change. ”

IN ASSOCIATION WITH HMS INDUSTRIAL NETWORKS 18

IoT Now - April / May 2017

It’s vital that amid all the security hype, measured approaches to security are taken, but that also involves considering the nature of the risks and the likely impacts an attack would garner

environments, McKinney emphasises that organisations must eliminate their users’ abilities to short circuit security protocols. “Everybody wants to make it easy to remember their passwords but it is vital our passwords are reasonably complex, the company name or 123456 is not acceptable,” he says. "IoT solutions must confirm users' passwords are complex and update periodically in such a way that users are forced to comply." McKinney doesn’t want to appear to be casual about securing IoT, particularly in manufacturing environments, but he does feel some of the risks are overstated and that’s to the detriment of deploying good and appropriate security in these environments. “A lot of vendors benefit from creating anxiety around security,” he says. “When evaluating security risks, you have to consider how interesting a given business is to a cybercriminal?” “Companies should assess how attractive their particular manufacturing location in terms of its potential for hackers to use it for financial gain or publicity,” he adds. “After an attack, what’s the headline the next day? If we are talking about a dog food manufacturer maybe it is ‘Dogs go hungry for 3 hours’. Does that justify the investment required to attack your facility? Put simply, the absence of a benefit to hackers is one of the reasons we don’t see a lot of highly

publicised security breaches in manufacturing. The access doesn’t offer the opportunity to generate press or financial gain.” It’s vital that amid all the security hype, measured approaches to security are taken, but that also involves considering the nature of the risks and the likely impacts an attack would garner. There are softer targets which can suffer greater impacts out there than organisations in the manufacturing industry. Added to that, the nature of existing systems which are fixed function embedded systems, often in physically secure environments provides further protection. McKinney emphasises that manufacturing organisations should still devote substantial attention to their security and deploying the right policies and processes to protect their businesses. This is critical for the responsible operation of any business. However, there is a substantial gulf between the headline-grabbing, fear-mongering of security consulting vendors from the traditional internet world and the highlyspecific applications and technologies of IoT. The challenges here are easier to contain and have significantly less potential impact. "Now is not the time to let security fears limit your IoT initiatives," McKinney advises. "Work with your vendors to verify their security strategy and safely unlock the value of IoT."

www.hms-networks.com/iot

About HMS HMS Industrial Networks is an independent supplier of hardware and software for industrial communication. HMS develops and manufactures products under the brands: Anybus, IXXAT and eWON. These products enable industrial devices to connect to different industrial networks and systems and also be monitored and controlled remotely. Development and manufacturing take place at the headquarters in Halmstad, Sweden. HMS has development centres in Nivelles, Belgium, Barcelona, Spain and in Ravensburg, Germany. Local sales and support are handled by branch offices in China, Switzerland, France, Germany, Italy, India, Japan, Finland, UK and USA, plus distributors in more than 50 countries. HMS employs more than 500 people and reported sales of €101 million in 2016. HMS is listed on the NASDAQ OMX Nordic Exchange in Stockholm.

IoT Now - April / May 2017

CASE STUDY

Actility, Abeeway, Cisco and Tracktio pioneer state of the art IoT geolocation in the Port of Barcelona Actility provides the inside story on the deployment and testing of a location and tracking solution for IoT devices in the Port of Barcelona, Spain, using a low power wide area network

“We believe that accurate location capabilities combined with LPWA networks are a game-changer in the logistics sector, delivering increased efficiency in resource and supply chain management, at revolutionary total cost of ownership (TCO) levels much lower than conventional cellular/GPS tracking solutions,” says Mike Mulica, the chief executive of Actility. “Geolocation and tracking could possibly be the biggest use case in the whole of the Internet of Things, based on the amount of interest we’re seeing in our location service portfolio.” The challenge now is to roll out robust, industrialised solutions that deliver on that game changing potential.

The problem LoRaWAN is evolving rapidly, driven by the needs of industrial customers. Existing tracking solutions used devices containing a GPS receiver, communicating their location over the LPWA connection. This eliminates the need for a power-hungry cellular connection, and a potentially costly M2M subscription, but the GPS receiver is still a battery hog. Unlike pure LPWA devices, which can have a battery life in the field that is measured in years, a GPS tracker may need recharging every few weeks depending on usage. Thanks to the work of Actility, Abeeway, Semtech and other members of the LoRa Alliance, there is now a network-based alternative, able to locate and track any device connected via LoRaWAN. This solution was to be tested and demonstrated in a real world environment around the ZAL Port of Barcelona, making its debut in the spotlight of Mobile World Congress earlier this year.

The solution To deliver the network at the ZAL, Actility teamed up with Tracktio, an industrial tracking and IoT solutions specialist based in Barcelona and Madrid. Tracktio already had a LoRaWAN network deployed in the City of Barcelona, but network based geolocation calls for new gateways – the base stations that receive radio signals from connected devices – built to the latest standards. Together, Tracktio and Actility selected Cisco IR829 and IXM LoRaWAN gateways.

In a LoRaWAN network, devices are not connected to a single base station; instead signals are received by any base station in range of the device, and passed to Actility’s ThingPark network server. Network-based geolocation relies on measuring the different arrival times of signals from the same device to different gateways, and triangulating the position of the device based on how far it is from each one. The new V2 Cisco gateways are equipped with GPS receivers, which not only allow their location to be very precisely determined, but also provide the synchronised time signal that allows the difference in signal arrival time to be measured precisely. To enable the triangulation process, the network gateways must be deployed densely enough that the signals from each device are received by several gateways; in the case of the ZALPort, Tracktio and Actility radio planners determined that six gateways would be needed to cover the multimodal logistics facility’s approximately four square kilometre area. Thanks to the fact that LoRaWAN uses unlicensed radio spectrum, the network can be deployed very quickly. “The most complicated part is simply getting permission to mount gateways on the roof of the various buildings,” says Tracktio’s Pablo Recolons. “Actually deploying and commissioning the network only took around two days.” The plan was to use the LPWA network to track security and maintenance vehicles and personnel around the port area. For the tracking devices, Actility turned to long-standing partner in tracking solutions, Abeeway. Established in 2014 to commercialise IoT geolocalisation devices, Abeeway’s portfolio includes both consumer and industrial trackers. For this demonstration, a combination of Micro Balise, keyring size trackers, and Master Tracker industrial devices were selected. The smaller devices would be worn or carried by personnel, whilst the larger trackers – which have the same functionality enclosed in an industrial casing with a larger battery – were fixed to security cars and maintenance trucks. Both these trackers have on-board GPS receivers, the goal being to compare the position results obtained using GPS, which will be accurate to within a few metres, with the results from the network-based method. However, using the Abeeway devices with the ThingPark Location Server also opened up the possibility of real-world testing of a unique new location capability based on patented technology. GPS relies on signals from multiple satellites to locate the receiver, requiring the device to track and lock on to up to six satellite signals, and then perform some complex calculations to determine its location. Abeeway’s patented alternative provides a form of Assisted GPS. The network server maintains a database of the location of all GPS satellites, and can instruct the device which ones to lock onto, which speeds up the initial fix time from up to a minute or more to a matter of seconds. Once the tracker has received

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Low Power Wide Area Networks (LPWAN) are an ideal communications technology for industrial IoT applications, enabling remote sensors and devices with minimum power consumption to be connected using a long range radio network that is extremely cost effective and straightforward to deploy. Actility is a pioneer and co-inventor of LoRaWAN, an LPWAN technology which uses unlicensed ISM (industrial, scientific and medical) radio bands for bi-directional communication with IoT devices. The ability to locate and track objects, animals and people using these IoT devices is set to revolutionise industry verticals from agriculture to manufacturing.

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IoT Now - April / May 2017

the GPS signals, they are communicated immediately to the network server, and the position calculations are done in the cloud. This dramatically reduces the processing power needed by the device, bringing down its cost and power consumption substantially. The end result is a technology that promises to deliver the same accuracy as GPS, with a power consumption only 10% higher than purely network-based location. The complete solution – Abeeway trackers, Cisco gateways, Tracktio network, Actility server and Abeeway application – was up and running on 22 February 2017, a few days before the crowds descended on Barcelona for MWC, and only a few weeks after the project kick-off.

The results This demonstration network allowed Actility to test the full portfolio of location solutions which go to make up the Thingpark Location service, which exposes locations determined by any method through a single application programme interface (API). The different techniques have different applications: GPS and A-GPS are used where high accuracy is needed and require dedicated device, whereas the network based solution can locate any device, but is likely to be less accurate. The target for network-based geolocation is to achieve an accuracy of better

than 100m, which is all that’s necessary in many use cases, such as determining whether a vehicle is in one depot or another, for example, or geofencing to detect when an animal strays outside boundaries. According Sitha Oum, Actility’s project manager, the results were very encouraging. “We were consistently seeing a network location within around 50-100m of the location determined by GPS,” he says. “And we also proved that the A-GPS solution is as accurate as the solution calculated by the device, which is a green light for the roll-out of this bestof-breed technology.”

The ZAL Port of Barcelona, Spain

In the near future, ThingPark will also integrate the

In the near future, ThingPark will also integrate the capability to geolocate Abeeway devices using WiFi network sniffing, in which the combination of network identity and signal strength matched to a global database extends the reach of the solution indoors.

capability to geolocate Abeeway devices using WiFi network sniffing

“IoT is often touted as a transforming technology for all industries,” says Olivier Hersent, Actility’s CTO and founder. “Sometimes, it’s difficult to decide if it is hype or reality. But for the logistics industry there is no doubt that using LoRaWAN in location is a revolution. Introducing an order of magnitude cost reduction in a price-sensitive industry doesn’t happen that often in technology. For tracking, though, it is happening for real, right now.”

About Actility Actility is an industry leader in LPWA (Low Power Wide Area) large-scale infrastructure and the innovator behind the ThingPark IoT Solution platform. Actility’s ThingPark enables scalable LPWA networks and interoperable IoT applications and services. ThingPark Wireless is a core network management and supervision solution for LPWA connectivity designed from the beginning for carrier-grade solutions, and already deployed in over half the national LPWA network rollouts globally. ThingPark OS is a central IoT management service to connect sensors to applications with bidirectional interaction. ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off the shelf IoT industrial applications. ThingPark Market is a B2B ecommerce platform for buyers and sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark platform. Actility is a founding member of the LoRa Alliance. www.actility.com

IoT Now - April / May 2017

CASE STUDY

Agricultural equipment manufacturer relies on IoT to help farmers improve efficiency and increase profits Farmers have always been skilled at observing their environment: weather, soil, crop readiness and adjusting their planting, harvesting and other tasks based on measurements, conditions and forecasts. Here we look at a recent project to IoT-enable these traditional farming skills Precision agriculture takes the age-old practice of monitoring the farming environment to the next level, using the power of the Internet of Things (IoT) to connect devices and data analytics systems. The result is improved accuracy of agricultural management practices, enabling farmers to make smarter decisions, such as what and where to plant, fertilise or spray. Business goals of agricultural equipment manufacturer • Quickly expand into emerging markets while managing costs • Maintain consistent product, including common modem and SIM card so the manufacturer can ship equipment anywhere in the world

A global manufacturer and distributor of agricultural and construction machinery is capitalising on the recent advances in IoT by outfitting its farming equipment with sensors and telematics solutions to help farmers implement precision agriculture practices including:

Operational challenges • Broad signal coverage for customers in new areas • Manufacturing complexity, with different equipment parts for different countries • Managing different rate plans in each new market

The ability to monitor farm equipment in real-time enables farmers to programme exactly what and where each piece of equipment will plant, fertilise, spray and harvest. This saves fuel, improves efficiency and ultimately increases profits.

How Unlimit Control helps • Allows the manufacturer to keep a single global SIM while they expand into new markets • Ensures predictable costs

Quickly rolling out connected machines in emerging markets and monitoring them is a significant challenge for the manufacturer. Unlimit Control automates the IoT service lifecycle for connected equipment and enables the supplier to include a single, global SIM during the manufacturing process. The global SIM maps the lifecycle of that device to its supply chain process from factory to distribution.

• Managing a fleet of machinery • Tracking machines • Gathering real-time data on equipment status

Unlimit Control accelerates equipment rollout and simplifies monitoring

Unlimit Control is a cloud-based platform that enables companies to launch, manage and monetise IoT/M2M services for connected devices across the world. More than 4,000 companies across dozens of industries in more than 100 countries use Control Center to launch, manage and monetise their IoT/M2M deployments. Unlimit Control provides real-time network connectivity feeds, service diagnostics, and extraordinary automation options to enable visibility and control.

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Organisations can use Unlimit Control to quickly troubleshoot issues and monitor for specific behaviour. Benefits include the ability to increase service reliability and lower support costs by setting rules to immediately address undesirable behaviour – proactively preventing service-affecting issues.

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IoT Now - April / May 2017

Lower operational costs with near zero-touch device lifecycle management Customers can start with automated provisioning and then set controls to automatically manage device behaviour in the field. Manual interaction can be eliminated which saves time and money, reduces errors and enables the project to scale up faster. Key capabilities of Unlimit Control include ability to: • Automate the provisioning of SIMs, based on a device’s unique lifecycle and specific business model. For example, you might include data for factory testing, but only shift the device to a billable state when the user first connects it. • Select post-paid, pre-paid, pooled or individual rate plans. Set high or low usage that varies by geography or type of data traffic. • Streamline workflows with automation. For example, you can automatically change SIM states, rate plans and network services, and send notifications based on lifecycle stage or data usage.

Scale up easily as you grow Whether an organisation is starting its IoT roll-out small and building up or if it already has millions of devices to connect, Unlimit Control is the smart way to manage a deployment. Delivered as a software-as-aservice (SaaS) proposition, Unlimit Control is purpose built for IoT and designed for infinite scale. Unlimit Control offers great flexibility enabling customers to add capacity as you grow, taking full advantage of all of Control Center’s automation capabilities to truly optimise their businesses. The system integrates easily with front-end systems using a robust library of standards-based application programme interfaces (APIs) and customer can use rules-driven push APIs for more advanced automation and even deeper integration. Finally, organisations can extend their businesses into new geographies by using the same platform to manage deployments around the globe.

About Unlimit Set up by Reliance Group, Unlimit is the only dedicated IoT business unit in India, focused solely on IoT solutions for the enterprise. Unlimit enables both Indian and foreign companies to grow their IoT business by getting to market faster and scaling quickly with high service reliability at low ownership costs.

For more information visit: www.unlimit.co.in

IoT Now - April / May 2017

CASE STUDY

Powered by Aeris IoT Services, In-car Cleverness provides innovative, end-to-end telemetry solutions Fleet telematics has evolved. Automotive personnel realise that the focus now is on understanding what the car can tell you. The issues have moved beyond simple tracking and fuel consumption data offered by most telematics providers. Today’s systems can accurately, cost-effectively, and remotely extract and present data from the engine management systems of a vehicle in an intuitive format. It then can process and analyse that data to deliver tangible operational and, more importantly, financial benefits to its customers

In-car Cleverness’ solutions continue to expand around the world, demanding a flexible and reliable data network solution for customers, wherever they might be, and whatever systems they might use

This data then can provide a range of different solutions depending on the customers’ needs. For instance, In-car Cleverness can offer insights into a person’s driving habits and this information can be used to help manage fuel consumption and lower the impact of wear and tear. Alternatively, it can send an alert as soon as a person is involved in a crash. It also can be used to rapidly send data to rental operators or other commercial fleets following a crash, enabling the pinpointing of probable cause and extent of any damage. The company offers its customers, which are made up of businesses in the UK, Ireland and the rest of Europe, a reliable solution that provides seamless feedback, full visibility and consistent coverage, no matter where in the world the cars are being driven. In-car Cleverness provides low cost, adaptable and device-agnostic solutions to all markets. But to accomplish this, the company needed reliable global GSM and CDMA connectivity, without the burden of data roaming charges. In addition, as its solutions expanded globally, customers required a flexible and reliable

data network solution, wherever they might be and for whatever systems they might use. “Once we had established that the operation of the Aeris SIM offering was as good as, and in many respects better than, traditional carrier performance, we turned our attention to the commercial offering that included the whole of the EU on one tariff,” says Mark Canning, the director of Product and Services Integration at Incar Cleverness. “ This was a defining point in our engagement with Aeris as we seek to expand our business, particularly with Europe in mind.”

The Aeris IoT Services platform In-car Cleverness found that Aeris could provide a reliable mobile network optimised to meet the demands of worldwide fleet management systems. The Aeris IoT Services platform allowed In-car Cleverness customers to roam across Europe, or indeed the world, without additional charges and with continuously consistent connectivity. Aeris’ global support of major cellular technology standards, such as GSM, CDMA and LTE, enabled In-car Cleverness to offer its customers flexibility and the potential for worldwide growth. In addition, Aeris’ flexible pricing models and minimal upfront commitment meant that In-car Cleverness could move to Aeris without the burden of a large, initial financial outlay. ▼

In-car Cleverness provides vehicle telemetry services for fleet management, car rental companies and dealership groups. The company delivers an innovative end-to-end solution that enables companies to enhance customer engagement and improve profitability by continually analysing data from the car.

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IoT Now - April / May 2017

Powered by the Aeris IoT Service platform, In-car Cleverness now can provide a solution, regardless of location, for telematics and fleet management customers that want to lower data costs and improve operational efficiencies with data analytics. The fact that the instances of data transfer delays are reduced given the in-country roaming capabilities of the Aeris SIM, coupled with the peace of mind that vehicles can roam across Europe without incurring additional charges, will have a significant impact in terms of client perception and In-Car Cleverness’ return on investment. Benefits include: • Lower data costs • Improved operational efficiencies with data analytics • Global GSM and CDMA connectivity • Flexible pricing models and minimal upfront commitment • Carrier agnostic with GSM, CDMA connectivity, including 2G, 3G and 4G LTE

ABOUT IN-CAR CLEVERNESS As part of the Automotive and Insurance Solutions Group, In-car Cleverness benefits from many years of experience regarding the needs of the UK motor industry. Having been an early adopter of vehicle telematics with a 100% coverage policy since 2003, the Group has developed an in-depth understanding of how to interpret and maximize the use of vehicle telemetry. This has enabled Incar Cleverness to enter the market with a bold, informed and non-traditional view of the uses and benefits it could offer its clients, including revenue stream opportunities and enhanced CRASH technology. www.incarcleverness.co.uk

ABOUT AERIS Aeris is a technology partner with a proven history of helping companies unlock the value of IoT. For more than a decade, the company has powered critical projects for some of the most demanding customers of IoT services today. Aeris strives to fundamentally improve their businesses by dramatically reducing costs, accelerating time-to-market and enabling new revenue streams. Built from the ground up for IoT and road tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, Aeris knows that implementing an IoT solution can be complex and the company prides itself on making it simpler. Visit www.aeris.com or follow Aeris on

IoT Now - April / May 2017

@AerisM2M

ANALYST REPORT

TRANSPORT How the Internet of Transportation Things is expanding the addressable market for ï¬&#x201A;eet management

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Global Ins sights Made in Sweden

Contact us for more information abou ut our M2M/IoT market research or to arrange a mee eting. We cover in-depth i d h allll the h areas illustrated ill d below: b l

Berg Insight - 13 years of leading M2M/IoT market re esearch Based in Sweden, we have been specialising in all major M2M/IoT verticals su uch as fleet management, car telematics, smart metering, smart homes, mHealth and indu ustrial M2M since 2004. Our vision is to be the most valuable source of intelligence for our customers. c abases and Berg Insight can offer numerous market reports, detailed market forecast data s including advisory services. We provide custom research tailored to your requirements focused research papers, business case analysis, go-to-market strategies and bespoke market forecasting. fleet Our clients include many of the worldâ&#x20AC;&#x2122;s largest mobile operators, vehicle OEMs, O management solution providers, wireless device vendors, content providers, investment onsultants. firms and venture capitalists, IT companies, technology start-ups and specialist co To date we have provided analytical services to 850 clients in 70 countries on six continents. c

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CONTENTS

FLEET AND ASSET MANAGEMENT SYSTEMS BY SEGMENT 2016-2021

TOP 10 FLEET MANAGEMENT PROVIDERS GLOBALLY, 2016

Fleet and asset management systems by segment (World 2016-2021)

2.0

Top 10 fleet management providers globally (2016)

Active units (millions)

100

1.5

1.0

0.5 25

Masternaut

Teletrac Navman

Zonar Systems

Others

Arvento Mobile Systems

2021

Geotab

Containers

2020

TomTom Telematics

Trailers

2019

Trimble

Commercial vehicles

2018

Omnitracs

2017

Gurtam

2016

Verizon

0.0 0

ANALYST REPORT 30 Infrastructure and applications for fleet management solutions

34 Industry consolidation leads to emergence of global giants

35 Hardwired, mobile and hybrid telematics systems to co-exist

The global fleet and asset management market

32 Regional market characteristics and trends

36 Video-based solutions permeate the fleet market

33 Vehicle OEMs and aftermarket providers

37 Conclusion – other players are poised to enter the market

Also in the section from p38 interviews with Actility’s Matt Bacon, Unlimit’s Juergen Hase, Aeris’ Mohsen Mohseninia

IoT Now - April / May 2017

ANALYST REPORT

The author is Rickard Andersson, a senior analyst at Berg Insight

The Internet of Transportation Things expands the addressable market for fleet management

Infrastructure and applications for fleet management solutions Fleet management is an ambiguous term used in reference to a wide range of solutions for different vehicle-

related applications. Berg Insight’s definition of a fleet management solution is a vehicle-based system that incorporates data logging, satellite positioning and data communications to a back office application. At a high level, the infrastructure for fleet management can be divided into four segments including the vehicle segment, GNSS segment, back office segment and network segment. ▼

The commercial fleet management (FM) market is impacted by a number of trends, including several developments that can alter the market conditions for solution providers and associated players in the coming years. Multiple parallel market and technology shifts that are currently transforming the fleet management industry may in the longer term create a playing field characterised by a new type of market dynamics. According to Berg Insight’s research in the space, the fleet management market is in the coming years expected to continue along a consistent growth trajectory which has prevailed in the past decade, largely driven by international telematics giants offering increasingly sophisticated solutions to customers of all shapes and sizes. The market is at the same time gradually extending as new and improved functionality is implemented on a wide scale across an ever-increasing range of asset types.

Fleet management infrastructure overview

Vehicle segment • All vehicles connected to the FM solution need to have a combined satellite positioning and wireless communications unit.

GNSS segment • The FM solution relies on public global navigation satellite systems such as GPS and GLONASS for accurate positioning of the vehicles.

Backoffice segment • Behind a data communications gateway, a wide range of standard and third-party applications may have access to data from the vehicles.

Network segment • Wireless wide area networks are employed by the FM solution for data transmission. Cellular mobile networks are currently the most widely used. Figure 1: Berg Insight divides the fleet management infrastructure into four segments

IoT Now - April / May 2017

On the application level, fleet management solutions include numerous feature sets for various types of commercial vehicles. Typical high-level categories include vehicle management, driver management, operations management and regulatory compliance and reporting. Each category includes different subsets of fleet management functionality, some of which are generally applicable for all types of fleet segments while others are specific for certain operations.

Vehicle management • Remote diagnostics • Maintenance planning • Security tracking

containers and other logistics units such as individual pallets or even cargo boxes. Growing at an overall expected compound annual growth rate (CAGR) of 19%, the market is forecasted to increase from 40 million active fleet and asset management systems in 2016 to reach almost 100 million systems in 2021. Fleet management for commercial vehicles is clearly the largest segment, estimated to account for more than 90% of the total installed base of active systems. Trailer tracking is furthermore currently the second largest category ahead of intermodal containers. The latter however represents a highly promising emerging segment which is anticipated to outpace both commercial vehicles and trailers in terms of growth in the coming years, thus surpassing the trailer segment when it comes to the number of active systems by 2021.

Driver management Fleet and asset management systems by segment (World 2016-2021)

Driving data registration and analysis Video-based driver monitoring Eco-driving schemes Insurance risk management

Operations management • Routing and navigation • Transport management • Mobile workforce management

100

Active units (millions)

• • • •

Regulatory compliance and reporting Drivers' working hours Digital tachograph data download Distracted driving Electronic toll collection

Figure 2: Major applications for fleet management

The global fleet and asset management market In a transport context, the broader fleet and asset management market includes various telematics and tracking systems deployed for monitoring and management of different types of commercial motor vehicles as well as trailers, intermodal containers and other transportation-related assets including air freight cargo

IoT Now - April / May 2017

0 2016

2017 Commercial vehicles

2018 Trailers

2019 Containers

2020

2021

Others

Figure 3: Fleet management for various motor vehicles in commercial use is a considerably larger market than tracking and monitoring solutions for trailers, containers and other transportation-related assets

The world’s largest fleet management solution providers The fleet management market is populated by hundreds of telematics players worldwide. The majority of the aftermarket FM providers are small local players with installed bases in the range of a few thousand units up to

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• • • •

ANALYST REPORT

The leading North American telecommunications provider Verizon has as a direct result of an ambitious acquisition strategy in 2016 captured the pole position after investing some US$3.5bn dollars to attain leadership in the fleet telematics space. The amalgamation of Verizon’s Networkfleet, Telogis and Fleetmatics operations under the same ownership has clearly cemented the US-based carrier as the overall leader from a global perspective – ahead of the closest competitor by a factor of around two – with an estimated fleet management subscriber base in the range of more than 1.7 million vehicles in total. While the North American market accounts for the lion’s share of the subscribers, the international presence is far from negligible given the acquired businesses’ expansion efforts especially in recent years.

Active units (millions)

2.0

Top 10 fleet management providers globally (2016)

1.5

1.0

0.5

Masternaut

Teletrac Navman

Zonar Systems

Arvento Mobile Systems

Geotab

TomTom Telematics

Trimble

Omnitracs

Gurtam

Verizon

0.0

Figure 4: The global top-10 providers together have more than seven million active units worldwide

The runners-up include the Belarusian software player Gurtam, hitting one million assets connected to its Wialon system in late 2016 with the vast majority represented by commercial vehicles, followed by the US-based pioneer Omnitracs (formerly Qualcomm Enterprise Services), the major location-based solution provider Trimble and the

European market leader TomTom Telematics. The latter is a business unit of TomTom dedicated to fleet management, vehicle telematics and connected car services having around 700,000 vehicle subscriptions in total. Geotab, Arvento Mobile Systems, Zonar Systems and Teletrac Navman are additional vendors which have surpassed half a million vehicles under management. In addition to various types of self-propelled commercial vehicles, the adjacent market of trailer-focused tracking and telematics solutions is served by some of the abovementioned FM players as well as more specialised providers. More than 200,000 of Omnitracs’ active units are represented by trailers and to some extent intermodal containers used in transportation. SkyBitz and ORBCOMM are together with Omnitracs the leading North American players in this space, followed by Spireon and I.D. Systems. In Europe, key trailer telematics players include Idem Telematics, Blue Tree Systems, Schmitz Cargobull and Novacom, while Mecomo and Agheera are strong vendors in the closely related swap body segment.

Regional market characteristics and trends The fleet management sector is gradually becoming more international and many of the largest fleet management players in terms of subscriber base today operate on the global arena. There is nevertheless still a fair level of discrepancy between different regional markets including continents and countries – and sometimes even within larger countries – both in terms of the propensity to adopt fleet management technology altogether and in terms of the specific types of applications that are favoured by the fleets operating on the markets. This may to some extent still favour local niche players over global giants, at least in the near-term. Many of these local variations between geographies are still expected to prevail in the foreseeable future, albeit to a decreasing extent as the market matures and offerings become more standardised. If aiming to provide a simplified contemporary snapshot of the industry at large, North America is established as a front-running region still having considerable momentum, while Latin America remains a fragmented market with strong security focus. Western Europe is one of the most mature fleet telematics markets in terms of adoption alongside North America, and large multinationals and local providers coexist with strong OEM players in this market. Eastern Europe is largely trailing the neighbouring markets in the west, while Russia and the CIS represent a financially troubled market which has proved difficult especially for foreign fleet telematics players. Similarly to Eastern Europe, the expectations for the future fleet ▼

50,000 units. Most companies are only active on their respective domestic markets and neighbouring countries. A number of major fleet telematics players have however emerged which are active regionally or internationally with significant customer bases. The top ten FM providers globally together have a total active installed base of more than seven million units.

IoT Now - April / May 2017

The once groundbreaking fleet telematics vertical is still a high-pace IoT market favoured by several positive developments Commercial vehicle telematics and fleet management is in many respects one of the pioneering IoT verticals, representing an early application area of M2M/IoT technology dating back to the 1980s. The fleet management market for commercial vehicles has developed significantly over the past decades, impacted by general trends such as the transition from client/server software licenses to SaaS-based business models and the increasing integration of mobile devices and applications as part of the infrastructure which goes hand in hand with a general commoditisation of hardware across industries. The short-term outlook for the fleet management industry is positive due to multiple favourable developments on the market. There is however still a long way to go before the technology is implemented among all potential beneficiaries. Particularly micro businesses have historically proven difficult to reach, even with low-cost propositions. Among large businesses there is now a high awareness of the benefits with telematics, but decisionmaking and implementation can still take considerable time. SaaS offerings with low or no upfront capital costs

IoT Now - April / May 2017

and significantly easier deployment processes – including self-install plug-and-play solutions coupled with webbased back office access charged only by recurring fees – have however become increasingly common also in this space, thus lowering the barriers to adoption for fleet customers of all sizes.

Vehicle OEMs and aftermarket providers partner for factory-installed telematics Berg Insight’s long-term vision for the fleet management market is a clearer division of tasks between the different roles in the value chain, which enables free flow of data between vehicles and applications. The hardware will inevitably become fully integrated with the vehicles. A factory-installed on-board telematics device should be capable of uploading data to an online repository from where the information is available to any application permitted by the vehicle owner. Many different kinds of players will aspire to the role of gatekeepers, controlling access to the vehicle data. This role is today firmly associated with the system vendor which generally operates as an end-to-end solution provider. In the future, open data interfaces are likely to give fleet owners more control over where data is sent. Any supplier of on-board telematics solutions – whether they are OEMs or aftermarket vendors – will however try to gain control of the data and build a business around providing others with access to it. Due to the complexity and rigidity of the automotive industry, some of these attempts may succeed and enable individual players to take control over information flows to and from vehicles. Some existing fleet management solution providers may gradually assume this role, working in partnership with OEMs whose weak spot always will be the ability to collect data from mixed fleets. There are now numerous OEM telematics offerings from vehicle manufacturers in different regions, provided either independently or in collaboration with third parties including leading aftermarket fleet telematics providers. These OEM solutions are expected to continue to achieve increased adoption and to an even greater extent be delivered as standard features. Examples of in-house developed OEM fleet telematics systems include Scania Fleet Management, Daimler’s FleetBoard and Volvo’s Dynafleet which are all results of mainly internal R&D efforts and were similarly all first introduced on the European market – where the systems are today available as a standard fitment – followed by subsequent ▼

management market in Russia and the CIS however also include a continued gradual convergence with the developments in Western Europe. In Africa, South Africa stands out as a highly mature telematics market and the country is clearly the front-running market on the continent, being the home of multiple renowned international fleet management solution vendors. The major Chinese market is further best described as challenging and highly price-sensitive with major untapped potential, so far largely favouring local telematics providers. Berg Insight nevertheless expects that there are lucrative future business opportunities for Western FM providers in China if adapting to the local market conditions. Despite its remote location in the Southern hemisphere, Australia and New Zealand is a market where the English language has likely had a strong influence in establishing the region as a rational point of entry for FM providers seeking to expand on the international arena. Australia and New Zealand are also similar to other Commonwealth countries from a cultural perspective, and a number of players, such as those from the UK, South Africa and Canada, have introduced their solutions to this market.

ANALYST REPORT

Berg Insight anticipates that the partner strategy will continue to grow in popularity among the commercial vehicle manufacturers across all markets at the expense of in-house telematics development efforts. Some vehicle OEMs have in recent years even started to invest in providers of FM software and hardware. GM Ventures made an equity investment in Telogis in 2014 and Daimler Trucks North America became a minority investor in Zonar in 2015. Deals of this kind bring the aftermarket providers closer to the OEMs and similar developments are also expected to occur in other constellations in the future.

Industry consolidation leads to the emergence of global telematics giants Fleet management solution providers come in all shapes and sizes, and the market is served by diverse players ranging from micro businesses laser-focused on specific FM features to multinational conglomerates for which fleet management is only one of many business areas. The abundance of vendors offering seemingly similar solutions in terms of functionality has resulted in intense competition, sometimes pushing pricing to a point where there is limited room for profitability. In line with increasing market maturity, the fragmented industry has entered a phase of consolidation and M&A activities have been common throughout the last decade.

The most notable deals in the past 12 months undoubtedly include Verizon’s acquisitions of both Telogis and Fleetmatics in 2016 which together clearly position the leading US mobile operator as the largest fleet management provider in the world. The fleet management market has overall become increasingly international over time as an effect of geographic expansion efforts in general and particularly cross-border M&As among the solution providers. Fleetmatics is one great example of a fleet management provider expanding its international footprint considerably while at the same time diversifying the product portfolio by acquiring numerous local players in the past years. The list of acquired businesses includes Australia-based Connect2Field in 2013, Italy-based KKT in 2014, the French vendor Ornicar as well as Visirun in Italy in 2015, and most recently Portugal-based Inosat and Gemany-based TrackEasy in 2016. While Fleetmatics has dominated the North American fleet management market in terms of subscriber base for a number of years, TomTom Telematics has a similar position in Europe. The Dutch navigation leader’s Telematics business unit has over time expanded across all of Europe and beyond through organic growth in combination with selective acquisitions including Coordina in Spain, DAMS Tracking in France, Fleetlogic in the Netherlands and Finder based in Poland. These deals have together contributed considerably to extending both the subscriber base and the geographic footprint of TomTom Telematics, and the company remains on the lookout for similar additional acquisitions. Fleet Complete (Complete Innovations) has also been very active in M&As, acquiring fellow Canadian company FieldWorker Mobile Technology Solutions and Netherlands-based ITmobile in 2015 and subsequently continuing its global expansion through the acquisition of Australia-based Securatrak in 2016. Most recently in 2017, Fleet Complete acquired BigRoad which is also based in Canada and offers affordable solutions for hours-ofservice (HOS) and electronic logging device (ELD) compliance in line with existing and emerging regulations in the North American trucking space. This deal was announced as recently as in late March 2017 and the company aims to maintain the BigRoad brand. The integrated solution will moreover be offered for FleetComplete’s customer base enabling ELD compliance for clients of all sizes in time for the December 2017 deadline. Additional eye-catching transactions in the past year include Continental’s acquisition of a majority stake in Zonar Systems in 2016. Upon completion of the acquisition, Continental has communicated that it will further expand its existing product, solution and service ▼

international roll-out in various regions. North American OEMs have favoured working with partners to a greater extent than their European counterparts. Paccar’s USbased Kenworth and Peterbilt brands for example both offer factory-fitted solutions powered by PeopleNet (Trimble), while Daimler Trucks North America similarly installs systems from Zonar Systems in Freightliner and Western Star trucks as well as buses from Thomas Built Buses on this market. A wide range of other manufacturers are working with Telogis (Verizon) which is following a strategy of partnering with commercial vehicle and equipment OEMs. The company currently powers various offerings for vehicle manufacturers such as Hino, Volvo Trucks, Mack, GM, Isuzu and most notably Ford since 2011. Gradually aiming for global availability, Ford Telematics powered by Telogis was first introduced in the US and Canada followed by the European market starting in the UK and later Germany. The most recent additions to Telogis’ list of OEM partners include Nissan Europe and Mitsubishi Fuso Truck of America following announcements in Q4-2016 and Q1-2017 respectively. Telogis plans to grow the businesses associated with its various OEM relationships which have been claimed to represent almost 20% of the company’s business.

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The ongoing consolidation trend in the fleet management space is expected to continue in the coming years, with additional blockbuster transactions as well as smaller strategic deals foreseen in the near-term. Numerous providers today have more than half a million active FM subscribers globally and the milestone of one million subscriptions has now been surpassed in the past year, driven by growth strategies combining aggressive M&A activity with high-pace organic growth. In line with a longterm prediction set out already a few years back, Berg Insight has confidently anticipated a future scenario where the global fleet management market is dominated by a handful of providers with installed bases measured in the millions.

Hardwired, mobile and hybrid telematics systems to co-exist One of the strongest technology trends in the fleet management industry is currently the shift in the telematics hardware footprint towards mobile solutions. The integration of both ruggedised and consumer-grade smartphones and tablets as in-cab options and complementary access interfaces is a development seen both for low- and high-end fleet management systems. This is related to technological advancements enabling sophisticated software to be deployed on an increasing variety of standard devices, leading to a general commoditisation of telematics hardware. Basic offerings mainly aimed at ensuring compliance with regulations, particularly in North America, constitute one area where mobile solutions are expected to become increasingly commonplace and cannibalise on conventional blackboxbased systems. Such basic functionality has proven possible to deliver using standard smartphones and tablets, e.g. by connecting low-cost dongle-like devices that interface with the vehicle but leverage the handset’s communication capabilities. Turnpike which was acquired by Xata (XRS) which is in turn itself part of Omnitracs today represents an early example of an established provider choosing this hybrid-type strategy combining handset applications and affordable hardware with tethered connectivity. Similar setups as well as fully appbased solutions are predicted to support an everincreasing range of FM applications previously delivered using traditional on-board systems.

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Leading providers are in the short- to medium-term future envisioning a hybrid model where mission critical applications are deployed on dedicated ruggedised commercial-grade hardware, whereas less demanding functionality can be delivered on existing smartphones and other portable devices. A distinction can for example be made between vehicle-associated and driverassociated applications, where the latter tend to lend themselves better to mobile platforms than the former which still demand dedicated hardware at least for highend functionality. App-based mobile-only solutions – available from players such as Hellotracks and Fleetio from US$10 or less per unit and month with no hardware costs beyond the drivers’ phones – can however naturally be a relevant choice for fleets with basic needs and as a first inroad into investing in FM technology. Entry-level functionality is sometimes even offered for free from providers aiming to upsell more advanced features at a recurring fee.

ELD mandate spurs inflow of new players and solutions on the FM market In the US, recent years have seen the emergence of numerous new players offering various types of electronic logging solutions in line with the regulatory developments around HOS monitoring aimed at replacing paper-based logs. Several players have started out with fully app-based logging solutions and later introduced associated optional hardware to ensure compliance with the current AOBRD rules and the coming ELD regulations when enforced, such low-cost devices that connect to the ECM of the vehicle. Examples include BigRoad and Keep Truckin, enabling fleets to start out with free logbook apps for drivers with the option to upgrade to benefit from more advanced functionality including hardware-based ELD compliance and additional features charged by recurring fees. Now part of Fleet Complete, BigRoad already serves over 30,000 fleets in North America and has reached more than 480,000 downloads of its mobile logging app. BigRoad offers a free app-based logging solution for drivers, with a web-based back office application available at US$15 per month and user. The optional DashLink device offered as an upgrade priced at US$10 per month enables FMCSA-compliant and ELD-ready logs by connecting to the engine and integrating with the driver app using Bluetooth connectivity. Continental has introduced the dedicated VDO RoadLog ELD device which is marketed as an affordable and simple way to ensure FMCSA compliance. The basic non▼

portfolio in the area of mobility services for fleet management of commercial vehicles. Daimler Trucks North America is notably retaining its minority stake in Zonar which will continue to be an integral part of its connectivity solutions.

ANALYST REPORT

Video-based solutions permeate the fleet market A key trend over the past years has been increasing integration of cameras in commercial vehicle environments. Cameras can be installed in trucks and other types of vehicles for a range of different purposes. Basic dash cams represent an entry-level type of application similar to conventional CCTV applied in a vehicle context, primarily used for follow-up of incidents and to allocate blame for insurance purposes. There are also more sophisticated solutions that employ multiple cameras to enable a 360 degree view of the exterior of the vehicle, thus for example eliminating blind spots. Video-based solutions for driver behaviour monitoring can further use in-cab cameras of different types. Video-based solutions for driver behaviour monitoring can further use in-cab cameras of different types. Road-facing cameras can detect events related to for example lane departure and following distance which can be indicative of undesirable driver behaviour. Video-based driver risk management solutions can also leverage driver-facing cameras. Various types of triggers are commonly used to start saving video recordings. In many cases, video clips covering a predetermined interval before and after an incident are subsequently saved as opposed to continuous recordings. This enables follow-up of root causes of driver

behaviour while at the same time limiting the intrusiveness in terms of privacy for drivers. The video recordings can be used for post-drive coaching of personnel to improve driving performance. There are also solutions that include elements of direct in-cab driver feedback in various ways such as visual and audible alerts and vibrations, thus enabling drivers to correct their behaviour in real-time and thereby avoid potential incidents. Some advanced video-based solutions leverage continuous eye and facial tracking to detect and prevent driver fatigue and distraction in real-time using sophisticated algorithms. Video-enabled solutions for driver monitoring are offered by a variety of different players and there are a range of providers focusing specifically on different types of camera-based solutions. Aftermarket providers for example include Lytx and SmartDrive Systems which are based in the US and have expanded to various international markets. Both these companies have for example entered the European market, starting in the UK where local offices have been established. Also Australiabased, Seeing Machines has entered the UK in addition to the Americas and is now eyeing the European market. Additional players active in the market for video-based driver monitoring solutions for example include Guardvant and Safety Vision. The new possibilities enabled by video in the fleet space have also caught the attention of the traditional fleet telematics providers. Numerous fleet management players have introduced or are planning to launch integrated video-based solutions as part of the solution portfolios. Some FM players choose to develop their own video capabilities in-house whereas others work in partnership with established providers from the video sector. Also Tier 1s have activities in this market as part of their vehicle safety solutions. Vehicle OEMs are in the future expected to increasingly integrate various video-based technology solutions as part of the overall offerings. â&#x2013;ź

connected version is offered without monthly fees and contracts, featuring a built-in printer that can be leveraged in case of roadside inspections. The drivers log in to the system using USB drives enabling them to carry the data with them. A more advanced version of the solution adds cellular connectivity, enabling automatic upload of the compliance data to the backoffice software. Additional features beyond ELD compliance are moreover offered. Mandated ELD functionality can in many cases be a first entry point into fleet telematics. Fleet owners are increasingly expected to make a gradual move beyond the legally required functionality to also adopt other types of efficiency and safety enhancing services offered by their ELD providers.

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ANALYST REPORT

FM players increasingly serve new asset types in the transportation sector Another trend that has surfaced in recent years includes a diversification among providers of fleet management solutions for commercial vehicles to also support other types of assets. In line with a development sometimes dubbed as the Internet of Transportation Things, several solution providers now offer integrated solutions that can be deployed across off-highway vehicles, non-powered assets and other non-vehicle fleets in addition to the conventional commercial vehicle types traditionally targeted by FM providers. This enables fleet owners to monitor and manage all of their business-critical assets through the same backoffice interface, using familiar applications and reporting tools.

The development at the same time enables fleet telematics providers to maintain subscriber growth as mature markets eventually approach peak penetration. The telematics penetration is for example already comparably high in the heavy truck and trailer segment especially in mature markets such as North America, but the same cannot be said about most other types of assets. Asset tracking thus represents a heavily underpenetrated market with considerable potential for telematics providers that are ready to broaden the product offering. Many other players active in the general fields of big data and the Internet of Things may also start eyeing this market. www.berginsight.com

About the author Rickard Andersson is a senior analyst at Berg Insight, which he joined in 2010. His current focus at Berg Insight is the telematics market and he has authored a wide range of reports on various telematics topics including fleet management solutions and intelligent transportation systems, covering geographies such as Western Europe, Eastern Europe, Russia and the CIS, North America, Latin America, Australia & New Zealand and China. He is also currently researching the market for insurance telematics in Europe and North America. Andersson holds an MSc degree in Industrial Engineering and Management from Chalmers University of Technology.

About Berg Insight Berg Insight is dedicated M2M/IoT market research firm based in Sweden. We have been specialising in all major M2M/IoT verticals such as fleet management, car telematics, smart metering, smart homes, mHealth and industrial M2M since 2004. Our vision is to be the most valuable source of intelligence for our customers. Berg Insight can offer numerous market reports, detailed market forecast databases and advisory services. We provide custom research tailored to your requirements including focused research papers, business case analysis, go-to-market strategies and bespoke market forecasting. Our clients include many of the worldâ&#x20AC;&#x2122;s largest mobile operators, vehicle OEMs, fleet management solution providers, wireless device vendors, content providers, investment firms and venture capitalists, IT companies, technology start-ups and specialist consultants. We have provided analytical services to 850 clients in 70 countries to date. www.berginsight.com

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INTERVIEW

Customers want to create a horizontal network platform for multiple use cases instead of dedicated connectivity for vertical silos Matt Bacon is marketing and communications director at Actility. Here he discusses with Rickard Andersson, an analyst at research firm, Berg Insight, which industries are set to be transformed by the industrial IoT (IIoT) and the mainstream arrival of low power wireless network technologies

Matt Bacon: With our ThingPark offering powering almost half of all national or large-scale LoRaWAN networks being rolled out worldwide, in markets as different as Dubai and Finland or Taiwan and South Africa, Actility has had plenty of opportunity to reflect on the opportunities and challenges of IoT networks. Our initial customer base was made up of mobile operators looking to quickly and easily deploy a LoRaWAN IoT network as an extension of their existing cellular M2M services. But we quickly learned that LoRaWAN, thanks to its use of unlicensed spectrum, also enables new entrants into the IoT service provider space, such as Digita, a Finnish TV broadcaster, or Comsol, a South African broadband operator. Australia’s NNNCo is the first of a new breed of insurgents, created specifically to offer LPWA IoT networks. We have also discovered that access to a global supplier ecosystem for network components and devices is a key success factor, as is growing the local developer ecosystem which will create applications and services. One of the transitions we have seen in industrial IoT, which has been enabled by open network standards like LoRaWAN, is that customers are beginning to appreciate that it is much better to create a horizontal network platform enabling multiple use cases, than to rely on dedicated connectivity for vertical silos, for example in smart street lighting. We have learned that there is no one-size-fits-all approach to networks: customers will be looking for all scales of network, from national deployments to small-scale enterprise solutions. The common factor is that whatever the scale, there is an expectation of carrier-grade quality and resilience.

In spite of many deployments beginning with a single, wellunderstood use case with an equally well-defined business case, we have noticed that LPWA networks very quickly will create new solutions and new businesses that no one imagined before the network capacity was in place – the connected mousetrap, for example, or tracking endangered wildlife. From a more technical perspective, we have discovered that LPWAN solutions can win new business even when low power is not a key factor – for example in smart street lights – thanks to the low cost and ease of deploying a network, and the value that network offers to other applications. And as we are demonstrating with the extension of our ThingPark solution to support 3GPP technology, it is clear to us that narrowband IoT (NB-IoT) and LoRaWAN are complementary in the market, and will continue to be used alongside each other in networks, and sometimes even in specific solutions. RA: How is the market for industrial IoT solutions developing now that networks are more widely deployed? MB: We have seen a significant shift in the last twelve months: our conversations with customers are no longer only about deploying IoT networks, but more and more on how they can build solutions that make business sense. With national networks rolling out in many countries, and the emergence of a rich device and sensor partner ecosystem, industrial IoT is ready to deliver. Today, there are ready-to-deploy sensors for a huge range of use cases, from reading utility meters to pollutant detection, from soil moisture monitoring to smart parking, and from tracking cows to remotely controlling energy consumption by domestic water heaters and air conditioning. The industry is no longer thinking about the IoT as a future potentially ▼

Rickard Andersson: What have you learned about successfully deploying IoT solutions as a leading, largescale network platform provider?

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disruptive technology, but as something that can be concretely deployed, with a business case that can be accurately evaluated. For example, we are working today with RS Components, the electronic and industrial component distributor, to deploy a complete solution to increase efficiency and cut costs in its 70,000 sq. ft. warehouse in Nuneaton, UK, which processes 44,000 parcels per day. A campuswide LPWA network will connect hundreds of sensors and pass the data to IBM’s Maximo Asset Management and BlueMix cloud intelligence platforms. The network enables multiple applications in preventative maintenance, energy management and ultimately tracking. With 7km of conveyor belts which can drift out of true very slowly, early detection of misalignment before it causes a failure and several hours of downtime can improve productivity and save significant cost. Equally, in a high-ceilinged warehouse, hot air rises towards the roof leaving employees at ground level chilled and uncomfortable. Installing a vertical grid of simple temperature sensors which trigger fans to overcome this thermal stratification when needed can dramatically reduce heating costs while at the same time providing a better working environment for the staff. 2017 seems to be the year in which industrial IoT (IIoT) and LPWAN are coming of age as mainstream solutions to real enterprise needs. RA: Which industries are the most liable to disruption by the IoT, and what capabilities will drive this disruption? MB: LPWA networks allow us to connect devices which can stay in the field for up to ten years without maintenance, over a range of up to 15km and with good indoor coverage. They’re also a cost-effective and quick-to-deploy network solution. LPWAN for industrial IoT is well-suited to smart agriculture – monitoring conditions across large areas of terrain, a plantation or cattle station, for example. Smart cities also benefit

from the speed and ease of deployment and multi-use-case support, for smart parking, pollution and traffic management, and intelligent street lighting, for example. But we believe that the biggest disruption over the next couple of years will come in global logistics and supply chain management. There are already GPS-based trackers which use LPWA networks to communicate their position, eliminating the need for a cellular subscription and increasing battery life. This year, though, we are launching a service based on network location, which can triangulate the position of any connected device without GPS. This capability also enables a sophisticated assisted GPS technique, which offers the sub-10m accuracy of GPS with energy use only 10% greater than network-based location alone – safeguarding the lengthy battery life of LPWAN devices.

LPWA networks very quickly will create new solutions and new businesses that no one imagined before the network capacity was in place

These tracking capabilities, especially when combined in devices which can also connect with Bluetooth beacons and sniff Wi-Fi networks, offer enterprises the ability to precisely locate products, parts, plant and machinery, vehicles, tools and others – the list is endless. Objects can be tracked from warehouse, through assembly, to distribution and along the supply chain to the retailer, indoors and out, and soon from one country to the far side of the world. The latter is possible thanks to the LoRa Alliance’s recentlyreleased roaming standard, which enables a single LPWA device or sensor to connect to different operator networks – even those in regions using slightly different radio frequencies (like the US and APAC) – and continue to return its data to the controlling application. This summer will see the launch of ThingPark Location, a single application programme interface (API) giving access to all these location, tracking and geofencing capabilities across multiple networks, opening the way for global connected logistics solutions giving unprecedented visibility and control of the entire supply chain.

About Actility Actility is an industry leader in large-scale LPWA infrastructure and the innovator behind the ThingPark IoT Solution platform. Headquartered in France, the privately held company was founded in 2010 and today has more than 160 employees in offices in 12 countries in Europe, North America and APAC. Actility’s ThingPark enables scalable LPWA networks and interoperable IoT applications and services. ThingPark Wireless is a core network management and supervision solution for LPWA connectivity, designed from the beginning for carrier-grade solutions. ThingPark OS is a central IoT management service which enables operators to manage services and offers, and monetise their network. ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off-the-shelf industrial IoT applications. ThingPark Market is a B2B e-commerce platform for buyers and sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark platform. Actility is a founding member of the LoRa Alliance, the body responsible for standardising and promoting LoRaWAN. To learn more visit: www.actility.com

IoT Now - April / May 2017

To learn more about Berg Insight and the ﬁrm’s recent research visit: www.berginsight.com

INTERVIEW

Juergen Hase: Unlimit is the ﬁrst dedicated IoT business unit launched by any telecoms provider in India

IoT success in India means focusing on the long tail which demands a vibrant partner ecosystem Juergen Hase is the chief executive of Unlimit, the dedicated IoT business unit established by India’s Reliance Group. Hase is a telecoms industry veteran with more than 25 years of experience, ten of which have been in IoT. Here, he tells Rickard Andersson, an analyst at research firm, Berg Insight, about the company’s aims and its capabilities in providing IoT solutions for enterprises

Juergen Hase: Reliance Group is an Indian conglomerate holding company headquartered in Navi Mumbai, Maharashtra, India. It is among India’s top private sector business houses serving more than 250 million customers across the telecoms, power, financial services, infrastructure, media, entertainment and healthcare sectors. The Reliance Group strongly believes it has a pivotal role to play in shaping the destiny of India. The Group enjoys the unparalleled trust, faith and confidence of its customers, and is one of the largest employers in the country with a young, highly trained and motivated workforce. RA: What are your company’s main credentials in the IoT market? JH: Launched in November 2016, Unlimit is a

newly formed, independent business unit of the Reliance Group. We focus strictly on IoT and the enterprise (B2B2X). Our vision is to be the first in India to offer a comprehensive IoT platform including connectivity, application enablement, devices, analytics and incident management. Unlimit utilises the best-in-class 4G/LTE coverage along with 2G from several carriers including Reliance Communications and roaming partners. In addition, we’re the only provider in India that has the Cisco Jasper cloud-based connectivity platform which we call Unlimit Control. Our recent partnership announcement with Cumulocity to power our Unlimit Enablement offering was another key milestone which we achieved in a span of only four months. Talking to industry analysts, they are impressed that we, in only six months, have managed to strike key partnerships on the connectivity and the application layer which makes us one of the most agile IoT start-ups in the world. ▼

Rickard Andersson: Can you give a brief introduction about Reliance?

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About Reliance Group Reliance Group is one of the largest business conglomerates in India, whose business interests range from telecoms to financial services and power generation and distribution. The group’s flagship company Reliance Communications (RCom) is a leading integrated telecoms operator in India, serving around 100 million mobile subscribers and 40,000 enterprise clients. In September 2016, the operator completed the migration of its legacy CDMA subscribers to GSM and LTE networks. The Reliance Group made a strategic decision to enter the IoT business in late 2015. In November 2016, the group formally launched Unlimit as an independent subsidiary dedicated to IoT.

The Indian market is different from North America or Europe. The economics on the ground are different and the average opportunity size is different. Because of downward price pressure, devices from other parts of the world are often not cost effective in India. To solve this, we have recruited a number of Indian partners that manufacture their IoT devices locally. In North America and Europe, IoT businesses can thrive by only going after large fleets. This is not possible in India, as there are a limited number of large opportunities and instead many smaller ones. To be successful in the Indian market, you have to be effective at going after the long tail. This is only possible by having a vibrant partner ecosystem. RA: Which would you say are Unlimit’s key differentiators? JH: Unlimit is the only dedicated IoT business unit in India, focused solely on IoT solutions for the enterprise and pursuing all the major IoT verticals. As I mentioned before, we use the bestin-class 4G/LTE coverage along with 2G from several carriers, and we are the only provider in the country that has the Cisco Jasper connectivity platform, which we call Unlimit Control. More than 9,000 companies across dozens of industries and 45 operators in more than 100 countries already use this platform. Unlimit Control provides real-time network connectivity feeds, service diagnostics and unique automation options to enable unparalleled visibility and control. It enables our customers to get to market faster, scale, manage operational costs and achieve high service reliability. Our customers can quickly troubleshoot issues and monitor for specific

IoT Now - April / May 2017

behaviour. They can increase service reliability and lower support costs by setting rules to immediately address undesirable behaviour by proactively preventing problems. At the Mobile World Congress in Barcelona this year, we announced our application enablement platform which we call Unlimit Enablement. It makes the creation of cloud-based IoT applications simple and fast. With Unlimit Enablement, customers, start-ups and developers can use pre-existing widgets and code blocks to quickly create a compelling user interface (UI) to display, analyse and report collected IoT sensor data. It makes it easy to create advanced dashboards and alerts that can be displayed on any type of device. This enables developers and start-ups to focus on their core competency without having to learn or invest in developing a new skill set. In addition to Unlimit Control and Unlimit Enablement, we will be announcing a wide range of vertical solutions in the coming months. RA: What types of competitive pressures are you seeing in the IoT space? JH: Unlimit is the first dedicated IoT business unit launched by any telecoms provider in India and we are the only player that has the Cisco Jasper cloud-based connectivity platform in the country. After our partnership announcement with Cumulocity to provide IoT applications to the market, I would say there is no direct competition as of now, but I am sure it will come as this space is getting hotter by the day. In India, we see far more opportunities than challenges. We often hear people in the business community talk about “green fields” and untapped markets. The reality is that these are very rare. With respect to IoT, India is truly an untapped market.

To learn more about Berg Insight and the ﬁrm’s recent research visit: www.berginsight.com www.unlimit.co.in

INTERVIEW

IoT analytics needs speed to process data as businesses move from selling unconnected products to selling connected services Mohsen Mohseninia is vice president of market development, Europe, at Aeris, the IoT pioneer which is both a technology provider and a cellular network operator delivering comprehensive IoT/M2M services to leading brands around the world. Here, Rickard Andersson, an analyst at research firm Berg Insight, interviews Mohseninia to learn more about the company and its future direction

Mohsen Mohseninia: Unlike traditional analytics, the challenge with IoT and analytics is speed. What I mean by this is the speed at which large volumes of data is provided; terabytes of data from hundreds of sensors, and the business needs to be able to digest the data, analyse the data and come up with actionable outcomes. At Aeris, we are very familiar with this challenge and have helped customers to effectively address it by utilising our elastic, cloud-based data ingestion and storage platform and subsequently applying our IoT analytics tools to gain the necessary insight.

The transformation that IoT brings is a move from capex to opex, with everything as a service. If an enterprise is operating in that paradigm, having a fixed cost that it is not generating revenue from that model would be fatal

For example, an aircraft manufacturer uses our platform to download very large volumes of data every time a plane lands. This data is processed so work orders can be generated for ground staff and so that the plane can be maintained and made ready to fly again. Using this solution has reduced the amount of time the planes are on the tarmac and hence improved the efficiency of their product – the plane. This has resulted in increased flying hours for the planes which is a key differentiator for the brand and its products as well as an obvious benefit for its airline customers. RA: How does Aeris help manage connectivity costs? MM: It is vital for the charges to be transparent. The transformation that IoT brings is a move from capex to opex, with everything as a service. If an enterprise is operating in that paradigm, having a fixed cost that it is not generating revenue from that model would be fatal. For example, Aeris has customers in the combine harvester market. These customers only operate from April to October, so while Aeris could say that is their problem and charge an annual fee for using the services, we instead understand their model is seasonal. Therefore, we have built our billing model so we

charge them only when they make money. Parked combine harvesters do not make money so, when they are not working, customers are not being charged. It is fundamental to be able to support your customers’ business model fully, not just in words. The only way we succeed is if our customers succeed. That is fundamental to the opex model. Aeris’ role is to act as a partner that can help enterprises on the journey from being businesses that provide unconnected products to businesses that provide connected services. Our technology helps fundamentally transform business models and the customer experiences delivered. RA: How can players such as Aeris ensure security for their customers? MM: It is important to note that security risks can be recognised and understood, detected and resolved, managed and controlled, but never completely eliminated. To mitigate risk, one of the first steps that every manufacturer of an IoTenabled device must take is to consider the potential impact that a data breach would have. For IoT devices that have the potential to cause human fatality or a dramatic financial loss, the manufacturer must implement the most stringent levels of security. For example, a medical firm developing a healthcare device or a manufacturer of an autonomous vehicle must deploy the highest levels of protection. It is vital to ensure that the only people who are able to change IoT device configurations are those authorised to do so. Your connectivity provider also should have the ability to limit the services to those that are actually required by the device. If the device is intended to receive messages, and not send them, then your provider needs to have a method of blocking messages sent by the device or voice calls. This is important not only from a security perspective but from a cost perspective as well. The SIM also should be ▼

Rickard Andersson: As a pioneer in the IoT market, how can Aeris help in regards to realtime data analysis?

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Mohsen Mohseninia: Security risks can be recognised and understood, detected and resolved, managed and controlled, but never completely eliminated

It is vital to ensure that the only people who are able to change IoT device configurations are those authorised to do so

configured so it can receive over-the-air updates to keep up with new and emerging threats. In the context of customer security, it is worth highlighting that Aeris’ network is a closed network. What that means is no device on the network can be contacted directly by any other device outside of the network. The only communication the device is allowed to make is with the application that requires that data. The devices thus cannot be spoofed or spammed, hence protecting them from malicious access which provides the users with a further degree of protection.

About Aeris Aeris, headquartered in Santa Clara, California, USA, is a pioneer and market leader as both an operator of end-to-end IoT and M2M services and as a technology provider enabling other operators to build profitable IoT businesses. Founded in 1992, today Aeris has more than 225 employees in the US, the UK, India and Japan. The company’s goal is to fundamentally improve businesses by dramatically reducing costs, providing heightened data security by design, improving operational efficiency, reducing time-to-market and enabling new revenue streams. Based on more than 20 years of experience managing millions of devices, and with more than 50 industry patents, Aeris technology infrastructure sets new standards in terms of cost-efficiency, scalability and reliability. Visit www.aeris.com or follow us on Twitter @AerisM2M to learn how we can inspire you to create new business models and to participate in the revolution of the Internet of Things. To learn more about Berg Insight and the ﬁrm’s recent research visit: www.berginsight.com

IoT Now - April / May 2017

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THE ENTERPRISE BUYER'S GUIDE Which IoT Platform 2017

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GUIDE INTRODUCTION

There are several layers to an IoT solution and these are becoming increasingly complex as market needs develop. The architecture can be shown in a variety of ways

Figure 1: Elements of an IoT platform architecture

providing communication services is a completely different task to application development and to detailed analytics of device data. Each platform vendor has their own expertise and to get a sense of what they offer, Beecham Research has defined seven IoT platform categories, as follows:

What actually is an IoT platform? An IoT platform is a software middleware suite that facilitates secure monitoring, control and analysis of device and sensor behaviour in the field. In essence, it provides an enabling layer between these connected devices or sensors and user applications. There are two main parts of a complete IoT platform – the part that manages the physical connectivity to the devices and other systems to ensure that essential data is collected, and the part that processes the data. Although both parts are required for a complete IoT solution they are often provided by different vendors, reflecting their different areas of expertise.

1. Communication centric – offering a strong focus on connectivity management capabilities 2. Device management centric – offering a strong focus on device management 3. Data management and analytics centric – designed to provide strong data management, orchestration, and analytics capability

There are several layers to an IoT solution and these are becoming increasingly complex as market needs develop. The architecture can be shown in a variety of ways, with Figure 1 illustrating the main elements: the external sensors/actuators/devices/gateways connected to the platform via networks and other infrastructure.

While this describes how IoT platforms are structured, the vast majority of them do not cater for all layers, at least not yet. For example,

5. Vertical centric – designed to support the development of IoT solutions in specific sectors or sub-sectors, examples could be smart city, manufacturing. 6. Consumer IoT centric – similar to vertical centric above, but with a strong focus on consumer IoT applications such as smart home. 7. IoT developer centric – offering solutions for IoT developers including software and hardware. These categories are not mutually exclusive, so that a vendor’s offering may belong to more than one of these. To take one example, Living PlanIT is vertical centric because they are focused on smart city solutions. However, for those solutions they also focus on data management and analytics centric capabilities. ▼

Within the platform itself, there are essentially four layers – communication services, device management, data management and application development. Above those layers are the user applications themselves – the elements the user actually sees. Across all of these layers is security, which binds them together to ensure there are no weak points either within each layer or across the layers. Indeed, that security capability must also bind the sensor and network layers not included in the platform itself – a further crucial consideration in platform design.

4. Application development centric – enabling application development on different types of devices.

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Figure 2: The number of IoT platforms on the market

Choosing the right platform Beecham Research has been tracking the M2M/IoT platforms market since 2008, when there were just 14 of them on the market. Now there are over 400, by our count around 420 at the end of 2016. The chart in Figure 2 shows this growth and it is clear from this that the number of new platforms is going to continue growing for a while. As noted above, the IoT platform is an important starting point for adopters planning their IoT solutions. However, with so many of them now on the market, it is a highly confusing one. In addition, such platforms are going through a fast rate of development with updates, acquisitions and re-brandings occurring frequently. They are becoming increasingly sophisticated as well as more specialised. For those who do not understand the subtleties, this adds greatly to the confusion. It also increases the prospect of adopters making incorrect choices for their needs and only finding out the consequences of these after much time and financial resources have been spent. The IoT navigation tool, created by Beecham Research and IoT Global Network acting in partnership and featured on www.iotglobalnetwork.com, is designed to address this confusion by enabling adopters to better understand the options available to them. It is the first fully-independent online tool to match adopter needs with IoT platform capabilities. The aim of the system is to assist adopters to make informed decisions about which platforms are most likely to meet their requirements at any particular time. It does not seek to recommend one platform over others, but does seek to

narrow the field to a level that adopters can manage effectively. It means they can commence a more valuable dialogue with the most appropriate vendors at an earlier stage. The user accesses the IoT navigation tool through an authentication process. It then asks the user to answer a set of questions that cover the needs of the IoT solution the user is exploring. These questions are via drop-down menus. The system then matches those requirements with the information about the platforms and selects those most likely to be of interest. The user is then guided to a short list web page. He or she can click on each platform individually, through to a web page that describes it in more detail.

Having got to a short list of potentially suitable platforms, the user then needs to discuss with potential vendors in more detail the IoT solution that is to be catered for

Making a final choice Having got to a short list of potentially suitable platforms, the user then needs to discuss with potential vendors in more detail the IoT solution that is to be catered for. Depending on need, such discussions may be straightforward but increasingly we expect these to become more involved as the user requirements become more sophisticated. To illustrate what that means in practice, Beecham Research has identified upwards of 100 questions that may need to be covered for a more complex solution. It is here that a framework of the topics that need to be covered is particularly useful. One such framework is currently being devised by the IMC (IoT M2M Council) as a set of RFPs (Requests for Proposal) for IoT platforms. These documents will provide adopters with checklists of the fundamental elements that should be covered for any IoT solution.

www.beechamresearch.com

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IOT PLATFORMS TO WATCH

Which IoT platforms are best meeting organisations’ needs? The IoT platform landscape could resemble a university course for the richness and diversity of the offer, writes Saverio Romeo. If the adopter wants to pass the exam by selecting the right platform, a great deal of study may be necessary. Here, we do not want to cover the entire landscape, but we do want to give some suggestions for starting that study journey. That journey strongly depends on the requirements and the context, but there are some themes and features worth highlighting that are common parts of the decision-making process The subject of connectivity is receiving renewed focus at present. This is due to the increasing interest in low power wide area network (LPWAN) technologies, the advent to 5G cellular, and growing acceptance in the market that connectivity is often still a challenge to get right. As a result, platforms with a strong focus on connectivity features are in the spotlight. Those come from well-known mobile network operators like AT&T, with its AT&T IoT Platform, and Vodafone, but also managed IoT services providers or IoT mobile virtual network operators (MVNOs) such as Stream Technologies, with its IoT-X platform. The world of LPWAN is also gathering attention, with platforms like Actility’s ThingPark. There are then companies historically involved in mobile communications such as Nokia, with its IMPACT (Intelligent Management Platform for all Connected Things) platform that has a strong focus on connectivity, but also looks at other layers in the stack such as analytics and application development.

Climbing the stack towards device management, we find dedicated platforms to device management such as Wind River’s Helix. Continuing further up the stack, dynamic companies such as Cumulocity – recently acquired by Software AG – are focusing on analytics and application enablement services with a strong focus on integration with third parties and ecosystem formation. The analytics and application development layers have different offers based on different factors such as extension of analytics features and engagement with developers through a clear open softwarebased approach. At these layers, IBM, with its Watson IoT unit, is a strong market player setting the trends in emerging areas such as machine learning and artificial intelligence. On the analytics side, Hitachi with Lumada is another interesting case, building on the deep industrial operation technology knowhow of Hitachi and combining with superb analytics capabilities gathered through acquisitions such as Pentaho. ▼

Companies formed in the dynamic Irish tech start-up scene have managed to scale up fast in the highly competitive environment of Industrial IoT

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The author, Saverio Romeo, is principal analyst at Beecham Research

There are then companies that could be labelled as vertical centric, but that have the clear intention to expand their vertical footprints. Bosch with its IoT Suite is a case in point. Although originally a mobility components producer, Bosch has advanced quickly into the area of software and has recently shown strong potential for the smart cities, smart home and smart transportation areas, with a high level of focus in the IoT and artificial intelligence capabilities. Bosch seems to be leaving behind its traditional culture as a ‘manufacturing everything’ company and starting to be open to collaborations and partnerships. Among the most interesting signs is its recent-announced partnership with Amazon Web Services (AWS). Another established player such as PTCThingWorx is moving from an almost solely industrial focus towards other verticals such as retail. PTC-ThingWorx is getting great attention on the use of virtual reality (VR) and emerging concepts such as digital twins. However, the IoT platform landscape is not only made of large enterprises and established players. The innovative contribution coming from small and medium-sized companies and start-ups continue to feed the space with ideas. Companies formed in the dynamic Irish tech start-up scene have managed to scale up fast

in the highly competitive environment of Industrial IoT. EpiSensor, originally an IoT equipment company, has forged a very strong partnership with Asavie, another Irish IoT company which is focused on secure connectivity management, and Dell, which adds its IoT Gateway to the overall solution. Waylay of Belgium puts great emphasis on the key topic of data orchestration and integration. myDevices with Cayenne tries to make IoT solution development easy and rapid. Carriots, from Spain, wants to simplify IoT solution development with a step-by-step approach flexible enough to work in several different sectors. Arrayent aims at the brands and the consumer IoT space. There are then companies vertical focused in specific areas of manufacturing (such as Wi-Next), on the Industrial Internet widely (CloudPlugs), smart city projects (LivingPlanIT), and smart agrifood solutions (Yodiwo).

The sheer variety and scope of activities that IoT platform providers are engaging in demonstrates a vibrant market which provides a sometimes bewildering array of choices to potential customers

The sheer variety and scope of activities that IoT platform providers are engaging in demonstrates a vibrant market which provides a sometimes bewildering array of choices to potential customers. Passing the exam of selecting the right platform for your project will certainly require an amount of homework to be completed before a fully-informed decision can be made. The good new is that there is almost certainly an ideal solution out there for you.

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INTERVIEW

IoT platforms must accommodate organisations’ needs to operate them at multiple levels Different organisations require different functionality from IoT platforms in order to operate their services effectively. IoT platforms therefore must be able to operate at a variety of levels in order to satisfy market and end user demands, Mobeen Khan, the associate vice president for IoT Solutions at AT&T, tells Robin Duke-Woolley, the founder and chief executive of Beecham Research

Mobeen Khan: There’s all the stuff about being secure, scalable, highly available and all the things you would expect from a carrier-grade service, but let’s take that as read. We mainly look at platforms in two different ways. Firstly, there are platforms that AT&T has and continues to invest in that allow us to let customers manage their IoT connectivity solutions in the most efficient and advanced way possible. These platforms enable our Global SIM, they enable policy management, SIM management, multinetwork and global connectivity and many other features and we have had those for many years and have been part and parcel of our

differentiation in the marketplace. The umbrella for that today is called our AT&T Control Center. All of our customers use these systems either directly through the portal or using application programme interfaces (APIs) to manage their IoT solution connectivity. This is AT&T’s Service Management. RD-W: Just for clarification on that, can you explain what you mean by policy management? MK: There are many kinds of policies, procedures and behaviour that you need to capture. For example, let’s say you manufacture a machine in Vietnam and you ship it to Germany and then it gets deployed in Canada. You might set policies that when it’s in Vietnam and on the assembly line being tested running diagnostics these would be a no-charge event. When it’s in Germany, and

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Robin Duke-Woolley: There are an increasing number of IoT platforms in the market. What is AT&T’s place in this market and how do you see your role as different to the many others?

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There are thousands of variations of operating systems, communication protocols, and chip sets, and the ability to write on top of the device chip set

Mobeen Khan, AT&T

about to be shipped, the geofence of the warehouse it’s in knows there will be a separate charge billed to XYZ account because it’s not yet been shipped to a customer. Then when it gets activated in Canada, now the billing starts for the customer that bought that machine and activated it. You can pre-programme those procedures as a policy profile in the Control Center in advance so you don’t have to do that every time the machine is shipped, or tested or activated.

MK: Yes. The second set of platforms we invest in are those that allow systems integrators and developers to build and deploy in a scalable and reliable way the IoT solutions themselves. This is at the application layer. For example, let’s say you are an IBM Bluemix developer. Your applications run in Bluemix, and your data is saved in Bluemix. You could go into Bluemix, set up an account and go to their IoT page and what you would find is the AT&T Control Center. You could activate the APIs of that Control Center through Bluemix, which allows you to build the end solution and activate devices and all that. And you will find AT&T’s IoT platforms which are called Flow and M2X.

What those allow you to do is basically get data from these IoT devices into an app or into an analytics portal or into the cloud. Why is that important? It sounds simple but getting data from IoT devices is a very complex proposition. It is complex because there are no standards. It’s not like you have Android and iOS and everything knows exactly where to go. There is no procedure there. There are thousands of variations of operating systems, communication protocols, and chip sets, and the ability to write on top of the device chip set. There are literally thousands of combinations. Developers of these IoT solutions have to become experts in device programming but they spend an inordinate amount of time just getting the data. Not so much what they’re going to do with the data. IoT solutions are all about ▼

RD-W: Is AT&T’s second set of IoT platforms then at a higher level than connectivity?

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INTERVIEW

If you look at the cloud world and the apps in the app world, you have essentially a half dozen key players in the cloud world, where CIOs have made an edict to say my data and my apps will live in this cloud

layer and what to do once you have the data. We’re fine with that, with that running somewhere in a cloud or even something like Bluemix running that. But that piece of getting the data, that’s really hard. We’re focusing on getting you the data.

RD-W: What other activities at this application layer are you supporting? MK: There are five main elements that we focus on from a technical strategy perspective: First, we integrate with the device ecosystem. As a carrier, we are close to the device ecosystem because we certify every one of those devices on our network. We know how these devices work and we are embedding those capabilities into our platform on the other side of the devices and in the cloud that will extract the data much more easily than anyone else can. Being a carrier, we know those devices, it’s a competitive advantage for us in the platform space. There are thousands of platforms out there. They all focus on the data

Third, in our platforms we are promoting both internal AT&T add-on products as well as our third-party partner products. For example, we offer a business messaging solution for our customers. Take the example of a machine deployed. When an alarm comes off the machine you can use a business messaging solution to send a secure message to your technicians to go and fix that machine. That is an IoT solution moving into the realm of an operational solution. We have many products there, so we are exposing those products and APIs of those products in our platform. That makes it easy for a developer to have access and use those in one environment rather than going to many different environments. For example, with IBM again, they can use their IoT Watson nodes – the analytic nodes – right inside our IoT platforms. So, if you are going to collect data from this machine, and you’re going to pass it on to a Watson analytics engine to give you predictive analytics about whether this engine is about to fail, you could do

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manipulating the data and making new insights and using it in your processes. But they’re spending too much time just getting the data in the first place. What we are trying to solve with our platform is to get you the data in an easy way so you can start to integrate it into your applications. That’s the second layer of platforms that we focus on.

Second, if you look at the cloud world and the apps in the app world, you have essentially a half dozen key players in the cloud world, where CIOs have made an edict to say my data and my apps will live in this cloud. What we have done is put together an architecture where if you build that IoT solution within the AT&T platform and Flow, you can deploy that in a cloud of your choice. So again, going back to the Bluemix example, if you start with Bluemix, you enter the Flow platform, build your app and extraction of data you want to run and then deploy it in Bluemix. That is important from a policy perspective for our enterprise customers and to offer them choice.

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that from within the environment because we are pre-integrated with IBM Watson. Fourth, this is making sure that the developers have the reference applications and solutions as well as many pre-built components that they can use so they don’t have to start from scratch. So, the inventory we have built of those pre-built applets are examples that make it easy for developers and system integrators to start stacking on top of. They can share those among their teams, and they can share them with the community at large. The fifth and final part is making sure that the underlying architecture and technology is built on open source, and built as you would expect from a network operator. So it’s highly scalable – you can deploy ten devices or ten million devices – its reliable, secure, high capacity, a high availability environment. Those are the five key elements of what we are focusing on to build our platforms and platform infrastructure. These relate to the second layer of AT&T’s platforms that is more applications-focused. RD-W: Is the first platform – the service management platform – based on Cisco Jasper? MK: Yes, the first platform – the AT&T Control Center – is based on the Cisco Jasper platform and we continue to make additions and integrations to it to make it more valuable. That is a continuous improvement cycle. The second platform – the application platform – has nothing to do with Cisco Jasper. It is an AT&T set of products that we have built and it is based on open source technology. RD-W: Have you invested more in the second than the first? MK: We are investing in both but the first one we have a partner and the second one we are building it on our own. RD-W: As far as customers are concerned, do you bring together those two platforms as one solution, or do you separate them out? MK: They are separate. The two platforms are

separate in the sense that the AT&T Control Center is used by every single customer regardless of how they build the application and whether they use AT&T platforms to build their applications or not. They will use the Control Center to manage their services, which means all of their connectivity. On the other hand, the application level platforms are optional in the sense that a customer can build their application in IBM Bluemix starting from first line of code and do not need to access AT&T’s application layer platforms as part of that. If they do, they have those additional services. On the other hand, the Control Center is something that every customer touches and uses. RD-W: Does that mean you have separate pricing for the Control Center platform and then Flow and M2M? MK: Regarding the Control Center, the standard pieces are part and parcel of our connectivity services. You can add other managed services on top of that, which are paid services. The Flow and M2M platforms are an added layer of charge that are based on price per month charges in top of connectivity. RD-W: Are all platforms available worldwide? MK: The Control Center is available everywhere. Our customers manage their Global SIMs anywhere in the world from the Control Center. Flow and M2X are available in North America today and we are looking at deployments in Europe and elsewhere. RD-W: There is maybe a perception in the market that other companies bring the IoT solutions. This strategy that you have outlined indicates that is certainly not the case. MK: Exactly so. The question we get asked is – what does AT&T bring? The answer is – we play at every layer of the IoT stack, in ways that other companies just do not play. From all the things we’re talking about, from multi-network, to service management and to the software platform, it’s all about our accumulated knowledge. We have been in this market for a long time and understand the complexities of making IoT solutions really work.

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CASE STUDY

The prototype created using the AT&T IoT starter kit

IoT Starter Kit enables enhancements to Snow Melt system In the City of Holland, Michigan, USA, the board of public works has turned to IoT to manage its Snow Melt system for clearing foot paths of snow and ice around the city more effectively. Here, we explore how AT&T’s Flow was utilised to enable the city to design and develop a wireless sensor network temperature sensor in a [paving] brick and the project blossomed from there.”

“The Snow Melt system has been of tremendous value,” confirms Peter Hoffswell, the broadband services manager and technologist at the Holland Board of Public Works. “Without the Snow Melt system, our downtown would basically shut down. It’s using waste heat from the process of producing power in our power plant but we do have to run pumps. These pumps are very large and the less we can run them, the better so I was wondering if there could be a way we can optimise our Snow Melt system by adding a sensor system to it.”

“One of the great things about Flow is that there is an online code sharing component to it so the example code that other people have developed out there and are willing to share is available,” Hoffswell adds. “That’s like a goldmine because you don’t have to figure it out yourself. Someone else has already done it for you.”

Colleague Carl Thorwall, an electric power engineer at the Board of Public Works, takes up the story: “We never really had a good way of measuring temperatures and performance,” he says. “The challenge was always how do you get the wires back to the powerplant but Peter had the idea of using wireless and connecting a

Hoffswell began experimenting to develop a way to measure temperature throughout the city, turning to the AT&T Starter Kit to create a prototype device. “Our first prototype is a box with the AT&T IoT Starter Kit and a set of sensors,” he explains. “At the heart of the system is AT&T Flow which makes the development process very easy.”

The project swiftly gathered pace. “With Peter’s prototype we’re looking at making a smart brick where we reduce the size of the prototype and package all of the electronics in the back of a brick,” says Thorwall. “We’d then monitor the temperature of the brick that is inserted into the paver slabs, giving us the actual temperature of the various areas downtown.” In this way a network of sensors covering the downtown areas of Holland will be created. “If I didn’t have Flow then I would have to hard code

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“With Peter’s prototype we’re looking at making a smart brick where we reduce the size of the prototype and package all of the electronics in the back of a brick,”

In Michigan winters are tough with extended periods of snow and sub-zero temperatures. The City of Holland has sought to keep pedestrians safe from slipping on ice and snow by installing a Snow Melt system which uses waste heat from the city’s power generation plant to thaw pavements across the municipality. Whilst ideal for its purpose, the system is costly to operate requiring heat to be pumped around the city to ensure all areas receive heat to enable thawing to occur.

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About the AT&T IoT Starter Kit The AT&T IoT Starter Kit comes with everything a developer requires to start their next IoT project: hardware, services, data and integrations.

Peter Hoffswell, Holland Board of Public Works

Carl Thorwall, Holland Board of Public Works

The kit contains the following items enabling developers to get started with systems to address many different types of IoT applications. These include: • Prepaid SIM • Humidity sensor • Fast LTE connectivity • Temperature sensor • I2C port • Arduino-compatible pinout • Cellular shield • Host board The AT&T IoT Starter Kit is a complete developer kit with all the tools, services and integrations needed for design, build, deploy, manage and scale-up of IoT projects. All the capabilities that are needed for a project to scale up from prototype to production come in the kit, so users can: prototype, build and host IoT applications with AT&T Flow; launch, manage, and scale a connected device business or enterprise deployment from the AT&T Control Center; and access the data plans and SIMs required to fully address each project. The AT&T IoT Starter Kit comes with 300MB of data and additional data can be added as projects grow.

it myself,” adds Hoffswell. “It is great because I can bring the raw data from our sensor out in the street and react to it. My AT&T Flow has a Twitter integration so if the temperature falls below freezing at street level, we’re in trouble and we’ll actually get a tweet alerting us.” This translates into operational cost savings, as Thorwall explains: “Having the ability to monitor the temperatures of bricks gives us the capability to reduce the pumping load and this saves money on energy and pumping costs for the city.” For Hoffswell, the ease of development offered by AT&T Flow has been a key enabler of the project. “The AT&T IoT Starter Kit really gives you the full set of tools,” he says. “Not only the hardware but the software that allows you to go from an idea to a prototype to an actual running production device.” www.att.com

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COMPANY PROFILE

www.starhomemach.com/products/CLM

www.stream-technologies.com/iotx/

Company summary Starhome Mach is headquartered in Zurich, Switzerland and Stream Technologies is based in London, UK. Starhome Mach has 300 employees and Stream has 33. Both companies do not disclose their financial information. Stream enables more than 700 global enterprises, including Fortune 500 companies, and Starhome Mach has an exceptional customer base that encompasses more than 300 global mobile network operators in over 130 countries, including many of the tier-1 operators and 24 leading telecom groups. Both companies are private and don’t publicly disclose customers.

IoT platform offering In order to develop a strong and healthy IoT business, and in order to differentiate themselves in the very crowded IoT connectivity space, mobile network operators (MNOs) need a robust and feature-rich connected devices platform (CDP), at a reasonable total cost of ownership (TCO). Many operators that implemented a CDP in the past, realise now that the solution is not flexible enough to support their new connectivity business needs, and is also too costly to manage. Starhome Mach and Stream’s joint offering covers the complete IoT connectivity lifecycle. The IoT Connectivity Lifecycle Management platform delivers a real-time, worry-free experience for the IoT-engaged MNO and their enterprise customers. The offering includes: • IoT device provisioning (2G, 3G, 4G, LoRa and NB-IoT) • Real-time device monitoring • Real-time alerting and troubleshooting • Steering of roaming to optimise QoS and coverage in IoT • Multi-tiered account structure capabilities • Powerful application programme interface (API) integration capabilities • GSMA eUICC compliant One of the stand-out synergies of the joint offering is service continuity. This enables MNOs to balance between wholesale agreements constraints and quality of service needed for each connected device.

Key differentiators Unlike other solutions in the market, Stream and Starhome Mach integrate their solution directly into the MNO’s core network which increases the reliability and puts the companies in the best position to identify and handle the quality of service issues of the MNO’s end customers in real-time and cost effective manner. The companies claim their joint offering consists of several unique features including : • Multi-tiered accounts to support complex enterprise environments • Technology agnostic platform (eUICCID, LoRaWAN , LTE-M, NB-IOT) • Real-time device monitoring, alerting and troubleshooting • Easy integration to the network (the companies have many years of successful integration experience addressing hundreds of network solutions in all types of networks) • Steering of roaming to optimise QoS and coverage in IoT • Powerful API integration capabilities • Multi-tiered accounts • Modularity – can integrate on top of, or side-by-side existing CDP • Short deployment time • eSIM subscription and download ready

Contact Information Starhome Mach: Eli Berman, director of product management, Starhome Mach Eli.Berman@Starhomemach.com Tel: +972-54-2522146

Stream Technologies: Niall Strachan, chief product officer, Stream Technologies Niall@stream-technologies.com +44 (0)844 800 8520

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CASE STUDY

Digicel Group uses IoT-X to manage customer connectivity When Digicel required a connectivity management platform to enable it to provide connectivity services to the 33 M2M markets throughout the Caribbean, Central America and Asia Pacific regions, it turned to the IoT-X platform from Stream Technologies – which now benefits from additional technologies from Starhome Mach

In addition to subscriber management and billing services, Digicel required an element of managed connectivity to facilitate the creation of private access point names (APNs), segregated customer traffic and intelligent IP routing in order to open up new business opportunities in the M2M and IoT market.

What was the answer? The IoT-X solution involved deploying a Digicel branded instance of IoT-X onto Stream and Starhome Mach’s existing US infrastructure and integrating all of Digicel’s core components to fit its business processes and requirements for multi-tenant architecture for their 33 subsidiary networks. “Progressive carriers like Digicel are hungry for multi-technology, access agnostic solutions because IoT requires more than just activating a SIM card,” says industry analyst James Brehm. “The adoption of IoT-X places Digicel squarely among the most innovative network operators in the IoT marketplace.”

The deployment included: • The IoT-X Enterprise Interface, which allows Digicel’s end customers to manage their account and subscribers. • The IoT-X Customer Management interface, which allows Digicel support representatives to create, manage and support customers and their SIM cards if required. • RESTful Enterprise APIs, which allow customers to integrate elements of the platform into their own applications. This includes custom branded API documentation which is hosted online for ease of use. • RESTful Management APIs, which enable the automation of provisioning and customer account creation. • IaaS (Infrastructure as a Service), which facilitates managed data transit and RADIUS services.

These core components were then integrated into Digicel’s core network through the following means: • Integration into Digicel’s existing billing system to facilitate the provisioning of SIM cards onto the home location register (HLR) and produce call data records (CDRs) for each subscriber. • Integration between Digicel’s core network and Stream’s APN infrastructure to facilitate authentication, authorisation and accounting for each subscriber. • Integration into two packet gateways to provide a geographical and resilient connection to facilitate the transit of data from each subscriber to the internet or customerapplication.

“Progressive carriers like Digicel are hungry for multi-technology, access agnostic solutions because IoT requires more than just activating a SIM card,”

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Digicel Business required a connectivity management platform that could be integrated into existing network components such as provisioning application programme interfaces (APIs), billing and the core network for the Digicel Group roaming SIM card offering. The central requirement was to enable the Digicel Group to offer its roaming SIM solution to its subsidiary networks and enterprise customers via individual instances of the connectivity platform. This would allow each local Digicel operator to on-board and manage its own customers.

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CASE STUDY

How was IoT-X delivered? The platform was deployed within an eight-week time-frame, which ranged from the project kick-off to the first Digicel customer being deployed on IoT-X. The rapid deployment of the solution was accomplished through tight project management and clear requirements gathering supported by the agile integration properties of IoT-X. Following on from the deployment and integration of the platform, Digicel is provided with managed service support around successful onboarding and billing of Digicel’s end customers during a crawl, walk, run phase.

What Were the Results? As a result of deploying IoT-X, the Digicel Group is now capable of targeting previously unattainable markets through its Jamaica based sales teams or via any of its 33 subsidiary networks. Each network can easily create new customer accounts, apply flexible tariffs that can be tailored and allocate SIM cards to customers. The end customer is able to manage their account and subscriber lifecycle process themself. At the end of each month, billing information is reported to each Digicel network and this information can be integrated into third-party invoicing systems to generate the end invoice for M2M services. These capabilities have allowed Digicel to create the following business offerings: • M2M Managed Connectivity • M2M Security Services • M2M Smart Metering • M2M Vehicle Services

About Digicel Since launching in Jamaica in April 2001, Digicel has become one of the fastest growing mobile telecommunications operators in the Caribbean region. Today Digicel is known for its strong commitment to providing consumers with the best value, best service and best network across Jamaica and the Caribbean. This commitment led the company to establish Digicel Biz in 2005, which later grew into Digicel Business in 2006. Digicel Business was established to meet the business demands of Jamaican organisations such as government ministries and agencies, private and publicly listed companies as well as small and medium sized enterprises. Digicel Business provides customers with customised products and services to suit their business needs and helps them to improve efficiencies across their operations while achieving savings. Today, Digicel Business serves more than 70% of corporate Jamaica, offering a wide variety of products and services ranging from voice, data, IP-PBX, roaming, closed user group service, BlackBerry solutions, ICT, plus business continuity solutions from its Tier III Certified data centre. Digicel Business continues to integrate the best people, the most innovative solutions, the strongest coverage in Jamaica and superior customer service to deliver on their strategy and create value and growth for companies.

www.stream-technologies.com www.starhomemach.com

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COMPANY PROFILE

www.actility.com/products

Company summary Actility is located in Paris, France, with regional offices in the UK, Benelux, USA, Hong Kong, Singapore, China, Taiwan, Japan, Korea and Australia. The company has 150 employees and does not disclose financial information, although it recently raised $75m in a Series D funding round. Customers include: Orange, Swisscom, KPN, Comcast, Proximus, Digita, Netzikon, APT, Softbank, Inmarsat, Comsol, du and NTT

IoT platform offering Actility’s ThingPark is a carrier grade solution enabling scalable low power wide area (LPWA) networks and interoperable IoT applications and services. ThingPark Wireless is a core network management and supervision solution for LPWA connectivity, designed from the beginning for carrier-grade solutions. ThingPark OS is a central IoT management service which enables operators to manage services and offers, and monetise their network. ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off the shelf IoT industrial applications. ThingPark Market is a B2B ecommerce platform for buyers and sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark platform. ThingPark is fully modular and can be optimised to specific customer requirements. In particular enterprise customers can benefit from highly scalable solutions from small campus deployments managing a few gateways and tens-hundreds of connected objects for a solution addressing a single use case, right the way up to national-scale private networks covering multiple locations for a wide range of use cases (such as a smart city platform). The platform also offers additional services such as international roaming management and a location/tracking application programme interface (API), if required.

Key differentiators Actility is a pioneer in LPWA technology, and being a leading innovator in the space brings an early to market advantage in developing and deploying solutions. For example, earlier this year Actility announced the availability of roaming between networks for IoT devices based on early implementation of the standard designed and ratified by the LoRa Alliance. This technology leadership position has helped Actility win many major deployments, and also drives the recruitment of partners to the ecosystem. Although expertise in LoRaWAN is at the heart of Actility’s success to date, we have recently announced that the ThingPark platform will support devices connected over the 3GPP cellular technologies, LTE-M and NB-IoT. Through partnership and acquisitions, Actility is also extending the capabilities of the ThingPark platform in other directions. For example, working exclusively with Abeeway, Actility is now offering ThingPark Location, a unique service combining the capabilities of GPS, network based location technology, Assisted GPS, beacons and WiFi sniffing into a single flexible capability to find, track or geofence any connected IoT sensor.

Contact Information David Royet, EMEA business development director: david.royet@actility.com

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INTERVIEW

Discovering IMPACT, the Nokia horizontal IoT platform The IoT platform landscape is among the most dynamic and rich areas in the IoT community. Here, Saverio Romeo, the principal analyst at Beecham Research, interviews Marc Jadoul, the market development director for Internet of Things at Nokia to learn about the company’s view on the IoT and its IMPACT (Intelligent Management Platform for All Connected Things) Saverio Romeo: What strategic argument is leading Nokia in the Internet of Things arena? Marc Jadoul: Nokia creates the technology to connect the world. Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers (CSPs), governments, large enterprises and consumers with the industry’s most complete, end-to-end portfolio of products, services and licensing. Our company mantra is all about shaping the future of technology to transform the human experience. We strongly believe that IoT networks, platforms, applications, and ecosystems are instrumental to realizing that vision. We enable that through four key areas: mobile broadband and 5G networks for the IoT, cloud and software solutions, security solutions, and connected devices. SR: How do you see the status of the IoT market? MJ: The term IoT is used all around, but there is no single definition for it. IoT is an evolution of machine-to-machine (M2M) communication, which enables networked devices to exchange information and perform actions without the manual assistance of humans. There is an essential difference between M2M and IoT: how the data is generated by all these devices and how it is used to create value. IoT is fuelled by the convergence of M2M communications and big data analytics. While traditional M2M applications often target the automation, and industrial systems and processes, the IoT provides companies with innovative means for new products and services. Today, we are basically still very much in a M2M era, but things are moving fast towards the IoT vision. The IoT Community, which is the name of Nokia’s IoT ecosystem, has all the tools for enabling that rapid transition. SR: Besides different interpretations and forecasts of the future of IoT, the consensus is that we are moving towards fully connected environments. Which is the key element for enabling that evolution?

MJ: Nokia considers IoT technologies as a means for realizing the programmable world vision, which is an ultra-connected environment in which massive numbers of objects will become bound together with intelligence that is built upon vast amounts of data processed in the cloud and used to automate and simplify processes, and to create new services. Connectivity is a key feature for the programmable world. Connected devices need robust and scalable connectivity. Today there are many different access technologies, but not all are addressing the critical needs for IoT connectivity, security and battery life. This is the key reason for the emerging 3GPP standards – NB-IoT, LTE-M, EC-GSM – in low power wide area networks (LPWAN). High availability and low latency will be required for many critical IoT solutions. Extended coverage will be essential to penetrate deep into buildings, while Multi-access Edge Computing (MEC) allows to rapidly process content at the very edge of the network. And, finally, 5G will enable the data-rich applications of the IoT. SR: Connectivity is then a building block for your vision of the IoT. Can you tell me more about the role of software and platforms? MJ: Technological developments in storage, processing, visualisation, cloud networking and artificial intelligence (AI) are opening new roads for application innovation and new value creation. By adding software intelligence and automation into every connection, process and service, new opportunities are becoming possible. The value of the IoT lies in the data, its manipulation and its representation. Therefore, IoT-specific IT and operations technology (OT) platforms play a crucial role. Eventually, IoT is going to become an integral part of the evolving enterprise IT environment. Enterprise architects will be looking for common off the shelf (COTS) components, and work with system integrators that can make them fit with their current IT infrastructure, rather than ▼

High availability and low latency will be required for many critical IoT solutions

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deploying vendor-driven end-to-end solutions. In this scenario, data integrity, privacy and security are prime concerns to take into consideration.

• IMPACT can be simply integrated with third party application enablement and connectivity management platforms.

SR: How does IMPACT help the move towards fully connected environments?

SR: Can you share some examples of how IMPACT can serve different sectors and applications?

MJ: A horizontal platform breaks the silos of the M2M world facilitating development of different applications just reusing the platform features. The connected environments are then developed quickly and more cost efficiently. IMPACT does that. It enables application developers, device manufacturers and service providers to use common infrastructures, and share platform functions and data. SR: Can you then describe the key features of IMPACT? MJ: IMPACT stands for an Intelligent Management Platform for All Connected Things. It provides customers with a standards-based platform for securely managing any device, protocol, or application. The key elements of IMPACT are: • IMPACT’s device management function already provides lifecycle management for more than 1.5 billion managed devices and 80,000 device types are recognised. • Data collection layers between the devices or aggregators and the applications facilitate data acquisition as well as fault and power monitoring, provisioning, configuration, remote diagnostics • IMPACT securely onboards devices. It collects and analyses the data gathered from these devices. These are exposed through an application programme interface (API) layer with an extensible object model that allows for flexible devices and use cases to be added without programmatic change. • It also provides a console for remote monitoring data and event. It provides an application enablement component that helps platform users to develop applications. • The platform also includes network, cloud and end-point security. It implements the latest Lightweight M2M (LWM2M) security model for IoT device management and is backed by Nokia’s extensive security portfolio. • Finally, a connectivity management component manages high volumes of connections from sensors and devices, including those that with embedded SIMs and eSIMs and LPWAN devices. It also offers flexible deployment and modules for billing, mediation and customer relationship management (CRM). • IMPACT is agnostic from a connectivity point of view.

MJ: In the applications layer, we have a two-sided approach. On one hand, we are building-out our ecosystem, which already has over 340 partners. But we are also implementing several use cases that focus on a selected number of verticals, for which we see clear market drivers and viable business cases. These include examples in the automotive, utilities, public safety, smart cities and healthcare industries.

Marc Jadoul, Nokia

SR: Does IMPACT enable those applications or does the offering include a set of predeveloped application services as well? MJ: The latest release of the IMPACT platform comes with a starter pack of pre-integrated applications that allow customers to deploy a initial set of secure revenue-generating IoT services for smart cities and fleet managers: video analytics powered by Nokia Bell Labs’ machine learning algorithms, smart parking application, smart lighting application, and vehicle applications. IMPACT is also a component of the Nokia smart home solution, based upon our Z-Wave and ZigBee enabled residential gateway, and a mobile application for your smartphone or tablet to control and manage the devices. SR: On what type of business model is IMPACT based? Do you offer related services such as support and integration with other solutions? MJ: The IMPACT platform is multi-tenant and can be provided as an on-premise as well as a cloudbased solution. It enables secure XaaS hosting of devices, applications and data from different IoT service providers. IMPACT combines with our NetGuard security portfolio to monitor IoT devices, detect malware, draw correlations between events in different parts of the network, and set security parameters to minimise the chance of successful attacks. Furthermore, our Global Services people have the expertise to design, plan, integrate and customise the connectivity, platform and application layers to meet the needs of different customers. And finally, we have recently launched the Nokia Worldwide IoT network grid, our global managed connectivity service that enables CSPs to quickly become IoT providers.

The IMPACT platform is multitenant and can be provided as an on-premise as well as a cloudbased solution

www.nokia.com

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CASE STUDY

Nokia horizontal platform positively IMPACTs productivity at Chorus New Zealand Today’s widespread use of field service technicians and vehicles – coupled with the speed of technological innovation – calls for a transformational technology solution that changes the face of field services and the supply chain. Many types of enterprises depend on a field service force to set up, install, enable and maintain their products, services and applications. Almost any type of product or service that requires a reasonably complex setup and installation process on the customer’s premises will utilise a field service technician to perform the associated tasks activate a product or service to test it. The streamlined automation made possible by today’s technology is clearly absent. A recent example of the application of the Nokia IMPACT horizontal platform for IoT into the field service segment was market trialled in New Zealand. This case study example had multiple standalone vertical applications that were integrated and centrally managed due to the capabilities of the IMPACT IoT platform. The horizontal integration of fleet management, customer premise equipment provisioning, inventory management, as well as technician video communications and training, enabled business value to be unlocked by greatly improving the productivity of the entire broadband installation process for Chorus, a New Zealand national broadband service provider. Beyond productivity improvements, there was an

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To complete their work efficiently, technicians usually require a service vehicle, an inventory of parts, mechanical tools, measuring and testing devices, a laptop and a mobile device. Standard solutions often only address pieces of the problem in silos and these kinds of enablers do not necessarily address the problem of creating an efficient workday. Work orders are generally provided in paper form and ensuring that the right inventory and tools are in the vehicle is often a manual process involving a degree of guesswork. Further inefficiencies are likely because dispatchers are usually unaware of work order status, inventory usage, tool status, and so on, until a technician returns to the depot with reports and paperwork for the day or week. In addition, many equipment activation processes may require interaction with a central operations centre and/or demand that a technician contact a call centre and enter a queue to have someone

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The value chain and players that perform the installation process may sometimes be complex. The more complex, the more important transparency and access to real-time status become

Figure 1 – Nokia IMPACT platform applied to the field service segment

additional revenue opportunity identified by offering a new provisioning service for the communications service providers (CSPs) with direct customer contact.

The solution Figure 1 shows how the IMPACT IoT platform was deployed to solve the problem by integrating management of sensors and devices, workflow and inventory, enhanced communications, support for material delivery and management, and real-time visibility to system status by the key players within the value delivery chain. Such a solution could save time, reduce errors, minimise cost, increase collaboration, and provide better documentation while simultaneously improving the experience of the most important player in the chain – the end customer. Improving customer experience along the entire value chain and providing a positive return on investment (ROI) in the process makes such a solution an obvious choice to create and implement.

Business benefits

can be provided by the IMPACT solution. In this case, the benefits flow to the entire chain, but even if the relationships were simpler, the concept still provides value because even within a single company these organisational boundaries and resulting challenges exist. Deployment of IMPACT with the visibility to data enabled greatly reduces complexity of the installation process. Results summary • 30% to 40% of the warehouse manager’s time was saved via IMPACT inventory management application integration to enable inventory automation and tracking. • Errors and mistakes due to use of paper and manual inventory tracking were eliminated by automating workflow and integration with IMPACT. • Total installation time was reduced by between one-third to one-half. • US$77 dollars (NZ$102, €71) per update per vehicle can be avoided utilizing IMPACT device management to perform OTA vehicle and device updates. • Training documentation was simpler to find and track.

The value chain and players that perform the installation process may sometimes be complex. The more complex, the more important transparency and access to real-time status become. As an example, in the case of this market trial the network provider uses third-party installers. There are numerous relationships and much complexity built into the value chain that performs broadband installations under the Chorus brand. This has clear benefits in efficiency and time-to-market, but requires all players to have a common ability to share data and have real-time visibility of installation status — which www.nokia.com

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COMPANY PROFILE

www.vodafone.com/business/iot/managed-iot-connectivity-platform

Company summary Vodafone is one of the world’s largest telecommunications companies and provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 49 more, and fixed broadband operations in 17 markets. As of 31 December 2016, Vodafone had 470 million mobile customers and 14.3 million fixed broadband customers. Vodafone Group has 108,000 employees and Vodafone IoT has 1,400. For more information, please visit: www.vodafone.com.

IoT core network and global SIM. This provides a high-level of performance and security in over 200 destinations. The core network is entirely dedicated to IoT so Vodafone has control of its availability, security and service levels, offering a service that addresses mission critical IoT use cases and standards. The Vodafone Managed IoT Connectivity Platform is highly customisable which means that we can shape and configure solutions to address the needs of different customer verticals. For instance a large multi-national automotive company may need distinct and different services and configuration for different markets.

Vodafone IoT

In the automotive sector, the platform is at the heart of the Internet in the Car service that provides diagnostics, infotainment, Wi-Fi hotspot and consumer billing to many of the world’s leading vehicle manufacturers in accordance with local market regulations.

Vodafone IoT was established as a separate line of business within Vodafone Group Enterprise in 2010. The Vodafone Managed IoT Connectivity Platform is fully owned and managed by Vodafone IoT. Vodafone IoT currently has over 50 million IoT connections as of Q3 16/17.

For the utility sector we introduced various features and the capability to support the mass roll out and provisioning of services, including quality of service over 4G for smart grid, IPv6 for smart metering as well as customer specific development to support the change of supplier.

Financial information

Key differentiators

Vodafone is publicly listed and the company’s latest results can be viewed in detail here: www.vodafone.com/content/dam/vodafone/investors/financia l_results_feeds/tradingupdate_31december2016/q3-16-17presentation.pdf

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Customers

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Vodafone IoT customers include: BMW, Porsche, Amazon, Yamaha, Ekso Bionics, ASD Healthcare, Somfy, Moocall, Kärcher, TomTom, Globe Tracker, Philips, Ford, Kone, AntTail, Atlas Copco, Mobike, DriveNow, Medtronic, Polar Krush and Feintool.

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IoT platform offering The Vodafone Managed IoT Connectivity Platform is a comprehensive platform comprising of advanced connectivity management software integrated with Vodafone’s dedicated

A dedicated global SIM, network and platform. The network is not shared with the consumer mobile network and has specifically dedicated international mobile subscriber identity (IMSI) ranges for IoT The underlying design of the platform is highly secure because of its close integration with the IoT core network and the global SIM Complete control of the roadmap enables Vodafone to rapidly develop and enhance the platform to be reactive to new industry and customer requirements The Vodafone Managed IoT Connectivity Platform has demonstrable scale in terms of process and technology important for customers deploying large numbers of devices across the globe as well as for medium and small organisations that want a platform that is proven and established Vodafone is the only mobile network operator that offers its IoT platform to CSPs/MNOs, in addition to selling directly to Vodafone customers. For operators, our platform is accompanied by an IoT Partner Enablement Programme that delivers immediate competitive advantage in the rapidly expanding IoT market

Contact Information Tel: Email:

0044 7444 325 793 iot@vodafone.com

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CASE STUDY

A Feintool employee processes transmission components Source: Feintool

Testing disc carriers for transmissions Source: Feintool

Feintool works tirelessly to eliminate manufacturing downtime Feintool is a manufacturer of presses for fineblanking. The company has created a monitoring system that refines data into actionable insights. The solution, called FEINmonitoring, promises to ensure the smooth running of Feintool machines, optimise production uptime for Feintool customers and provide them with a web portal access to its machine data If you drive a modern car there’s a good chance you’ve come into contact with a Feintool product. Feintool is a world leader in fineblanking, a production technique for complex steel parts commonly used in the automotive sector. Whether it’s a seatbelt or a transmission part, there’s a good chance that it is a Feintool product.

automotive manufacturer could produce up to 100 million items a year, working around the clock. “These machines typically operate 18-21 shifts a week,” says Marc Schneeberger, the business development manager at Feintool. “Maintenance has to be carefully planned. There is limited downtime.”

“Maintenance has to be carefully planned. There is limited downtime”

100 million items a year For Feintool this challenge represents an opportunity. How to keep its presses running longer, reduce maintenance costs and get closer to its best customers? ▼

Feintool produces around 50 of its large presses a year, each taking several months to build. Once in service, each machine works hard. A press producing clutch parts for an

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CASE STUDY

Tool maintenance is essential for ultra precise parts production Source: Feintool

Quality checking for a disc carrier Source: Feintool

Schneeberger. “Also, we wanted a platform on which to manage this service, and for customers to make sense of the data. Finally, we wanted a solutions provider expert in data security matters. This is not our area of expertise, and we will not risk our customers’ data.”

The solution Mitch Greeley, a condition monitoring engineer at Feintool, explains that Vodafone came along at the right time. “We had the idea and our service team were very keen on extending our offer to customers, but Vodafone came with the expertise,” he says.

Keeping the presses running

“We had the idea and our service team were very keen on extending our offer to customers, but Vodafone came with the expertise”

Creating a stand-alone condition monitoring solution locally on the press failed to address the problem. “We still needed an engineer to visit or download the data with a remote maintenance tool and assess the press,” says Schneeberger. “Often we were arriving too late. To be really effective we needed to get the data sent from the press, in near real-time, to an engineer off-site.” Feintool needed connectivity independent of the customers’ network and it needed a global solution. “We’re global, our customers are global, efficiency is a global concern,” adds

The Vodafone IoT service sees a Machinelink 3G device connected to all new Feintool presses. This device is then connected via Vodafone global IoT SIMs; customers can then monitor Feintool presses via Vodafone’s Remote Monitoring and Control Service (RMCS). Feintool can ship presses to anywhere in the world and activate the connectivity when necessary. Vodafone, Greeley continues, met every requirement for the successful roll-out of the connectivity. “The 3G connectivity stands separate to the customers’ network, Vodafone understands data security, and it is the complete solution,” he adds. “Since we decided on Vodafone we’ve had to do very little work.”

To read more Vodafone IoT case studies visit: http://www.vodafone.com/iotcasestudies

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COMPANY PROFILE

Company summary Cumulocity is the leading Internet of Things (IoT) device management and application enablement platform. Cumulocity is used by global brands, including Deutsche Telekom, Software AG and Gardner Denver, to power IoT solutions in manufacturing, fleet management, consumer electronics and many more verticals. Cumulocity’s headquarters is in Dusseldorf, Germany with regional offices in Boston, USA and Singapore. As a member of the Software AG group (Frankfurt TecDAX: SOW), Cumulocity is supported by 1,800 consultants in 70 countries. It is fully aligned with the Software AG Digital Business Platform and spearheads the exploitation of IoT in our customers’ digital transformations. The Cumulocity IoT platform is a white-label product that allows IoT solutions to be built by end-users in minutes and freely extended with open publicly documented application programme interfaces (APIs) and software development kits (SDKs). As a result, Cumulocity is one of the most widely used IoT platforms in the market with customers including: Telstra, Telia Company, Etisalat, NTT Communications, Teleena, QuarkIoE, Tieto, Sensor Technik Wiedemann, Octo, PayPal, E.On, Lyreco, Certuss, Winora and Trackerando.

IoT platform offering Cumulocity is an open IoT platform that allows users to develop IoT solutions in minutes and deploy them with carrier grade security, reliability and scalability. Our mass customisable IoT platform incorporates device management, real-time analytics and visualisation, which can be easily tailored via publicly documented APIs, an open user interface (UI) framework and open source device apps. The platform is device, network and use case agnostic with more than 150 pre-integrated devices, connectivity management platform integration and industrial fieldbus support. As a horizontal platform, Cumulocity is used in a wide variety of solutions across all industry segments including: vehicle monitoring, preventative maintenance, supply chain optimisation, consumer electronics, energy grid management, insurance, building management, traffic monitoring, structural monitoring, logistics and mobile payments. Cumulocity can be deployed across more than 160 global cloud data centres, on-premise, on-site or as a multi-layered hybrid. Our active partner eco-system and 3,000 strong developer community ensure that our customers’ IoT initiatives are successful.

Key differentiators • Full IoT solution platform with connectivity management adapters, device connectors, device management, real-time analytics, visualisation, application hosting and integration. • Power user focus allows office IT skilled end-users to build their own IoT solutions in minutes. • IoT domain model enables device establishment on connection, automatic management of changes and device abstraction in applications. • Open, publicly documented and extensible through plug-ins, APIs and hosted applications which means that there is no vendor lock-in and a 3,000 strong developer community available for support. • White-label product, rebrandable and fully industrialised with advanced automation processes which ensure that customer and end-customer branded IoT solutions can be developed and maintained with ease. • Carrier grade for security, reliability and scalability with flexible deployment across geo-distributed cloud, on-premise, on-site and multi-layered hybrids with high availability options. We are regularly assessed against the stringent security and operational regulations of our many telecommunication operator customers.

Contact Information sales@cumulocity.com www.cumulocity.com

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CASE STUDY

Compressed air assured with Cumulocity IoT platform Gardner Denver performs condition monitoring on its industrial air compressors to give customers remote visibility of operation and to allow proactive servicing. The company turned to Cumulocity to provide an IoT platform to enable it to innovate and diversify from selling products to selling services Rising consumerisation, regulatory constriction and increasing global competition are driving economic change. Organisations must learn to grow, reduce risks and simplify their operational practices with alarming speed to avoid disruptions to their businesses. As organisations face change, they are proactively choosing to digitise their products and assets to exploit new opportunities and take advantage of operational efficiencies.

and services to a broad and diverse customer base through a family of highly recognised brands. The company was founded in 1859 and has 40 manufacturing facilities located in the Americas, EMEA, and Asia Pacific with offices in 32 different countries. With an extensive network of dedicated sales companies and distributors, Gardner Denver offers global expertise with truly local service capability, ensuring their advanced technologies are backed up with full support.

Companies like Gardner Denver have harnessed innovation in their businesses to take advantage of the connected, digital future. By embedding technology in its solutions, Gardner Denver is able to redefine the relationship between itself, its partners and its customers. The company is no longer strictly reliant on product-based sales and has used Internet of Things (IoT) technology to innovate and diversify.

Improved machinery performance

About Gardner Denver

Gardner Denver adopts the Cumulocity IoT Platform

Gardner Denver is a leading, global provider of high-quality industrial equipment, technologies

Gardner Denver adopted and configured the Cumulocity IoT Platform to provide condition

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The Cumulocity IoT platform allows Gardner Denver’s business-to-business customers to rapidly, efficiently and securely improve the reliability of equipment, co-innovate with new customer offerings and create long-term relationships between partners in its ecosystem. Businesses are changing their strategies and technologies to be ahead of the disruptions they are facing.

Gardner Denver’s customers rely on the continuous operation of their industrial equipment. Eliminating downtime is the ultimate goal for industrial equipment and Gardner Denver partners and customers take pride in the quality and performance of their equipment. So Gardner Denver wanted to find a cost-effective way to increase machine quality and reduce downtime. Gardner Denver sells its equipment through a strong, global set of partners and distributors, so it needed a way to capture operational information from its machinery and provide it to the organisations best placed to support its customers. Each partner and distributor takes pride in, and ownership of, its customers, so having a solution that is secure and unique to each partner and distributor is very important.

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Air compressor operation is displayed on dashboards

monitoring for its highly important industrial air compressor business. Gardner Denver chose air compressors as a first deployment for the Cumulocity platform because of the need for a secure, unique IoT platform for the distributors and service partners for each of its 16 brands. This IoT solution provides Gardner Denver with real-time monitoring of various operational parameters on its air compressors; real-time detection of fault situations; online storage and on-demand distribution to the correct Gardner Denver service partner; remote configuration of the industrial air compressors; and customised management, operational and technical dashboards. And equally important, each Cumulocity IoT Platform is fully rebranded for each Gardner Denver brand, providing a uniquely branded customer experience that distributors and service partners can offer.

Results Cumulocity’s IoT Platform allows Gardner Denver to successfully offer its IoT-powered condition monitoring service to its global customers through its extensive network of distribution and service partners. Proactively monitoring equipment, identifying faults and sharing that information in real-time with partners increases the value that these distribution and service partners can offer to their customers. End-customer benefits of an IoT-powered Gardner Denver air compressor include: • Equipment downtime minimised: Proactive monitoring increases equipment reliability which improves operational efficiencies of customer organisations. • Reduce time for servicing: Information about the detected faults, that couldn’t be resolved remotely, are used to prepare service engineers

and proactively source space parts. • Remote usage visibility: Real-time visibility of operating statistics provides a transparent view of the customer organisations’ needs and possible requirements for early equipment replacements. • Extensible for additional equipment: Futureproofed and can be used with any additional equipment and for customer specific requirements. Key benefits to Gardner Denver of using the Cumulocity IoT platform include:

Cumulocity’s IoT Platform allows Gardner Denver to successfully offer its IoT-powered condition monitoring service to its global customers through its extensive network of distribution and service partners

• Very fast time to market: Adoption of the fully customisable, tailor-made Cumulocity software allowed the Gardner Denver condition monitoring service to be available in weeks. • Multi-brand and multi-partner support: The flexible Cumulocity IoT Platform provides sophisticated user-access controls that align to the eco-system of distributors and service partners for each of Gardner Denver’s many compressor brands. • Cost-effective pricing model: The usagebased monthly Software-as-a-Service (SaaS) fee grows with customer additions. And set-up fees were fully transparent. Sia Abbaszadeh, the vice president of global marketing and technology at Gardner Denver, describes the value that the company has found from its IoT solution. “Cumulocity allows us to provide a uniquely branded, secure IoT platform monitoring solution to each of our compressor distributors and service partners,” he says. “This allows them to offer a high-quality, real-time monitoring solution to their customers.”

www.cumulocity.com

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IOT PLATFORMS

One platform does not fit all IoT operations so organisations will mix and match What an IoT platform is and what it should do plagues the greatest minds in IoT. In short, a platform is simply something to base something else on but that doesn’t necessarily help organisations looking to decide which platforms to use, writes George Malim

An IoT platform is actually something that does what a user wants it to do and the definition is increasingly fluid and determined from the perspective of the user. “An IoT platform needs to not have not only the technical capabilities to enable businesses to adopt IoT with minimal capex and with maximum agility and reach, but also the business capabilities that allow businesses to generate new revenues from IoT services,” says Mick Higgins, the vice president of Mobility at Tata Communications. “It needs to be underpinned by global ubiquitous connectivity and partnerships in the world’s mobile ecosystem.” Others take a similar view, identifying a blend of technical capabilities augmented with flexibility and reach. “An IoT platform is really any cloudbased product that can connect with IoT devices to provide interconnectivity or functions that would otherwise be significantly more complicated to achieve,” says Craig Foster, the managing director of HomeServe Labs. “As a standalone term IoT platform doesn’t mean that much, but it is useful to have a category so that IoT developers know that it’s something targeted towards them and could help them add more functionality more quickly. Like anything, the term can be widely used and abused and shouldn’t be relied on as clear definition of exactly what to expect. There is no reason why one device couldn’t use multiple IoT platforms.” For Jason Kay, the chief commercial officer at IMS Evolve: “A platform that can unlock access to useful data from existing and future

infrastructure, enabling the ability to make better business decisions and release continuous and evolving value across your estate,” he explains. “An IoT platform needs to be able to use existing data and contextualise against existing systems, giving an organisation the ability to automate or distribute useful and actionable information efficiently and effectively. An effective IoT platform needs to be delivered by a solutions provider that is able to work with an organisation to gain the maximum value from the solution and continue to recognise, as well as have the ability to implement, new value opportunities.” It’s really a case of horses for courses. "For companies aiming to solve real world problems using the IoT, there are usually two focal points to consider: the thing itself and the analytics being applied to the data. This helps define the purpose of an IoT platform,” explains Iain Woolley, the head of technology at Breed Reply. "In turn, this helps the business manage their things, such as identifying and authenticating, on-boarding new things, keeping track of the status of things, updating firmware, and transferring data to and from things. It also assists in managing the analytics, such as receiving and storing data, processing data into useful information, identifying and authenticating users and presenting information to users." Whether the term IoT platform is helpful is open to interpretation but it has created a marketplace that is extremely wide and difficult to understand amid conflicting definitions and marketing. “IoT is a fragmented ecosystem, with a broad set of ▼

Whether the term IoT platform is helpful is open to interpretation but it has created a marketplace that is extremely wide and difficult to understand amid conflicting definitions and marketing

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“From the perspective of IoT connectivity, the need is for secure, low cost, controllable and global network coverage”

requirements including devices, BSS/OSS, connectivity, analytics, applications and related services,” confirms Higgins. “In a similar way to the way that a universally accepted definition of the scope of service delivery platforms has never been clearly defined, there is a risk the same thing will happen to IoT platforms. It would be helpful if an industry definition or map of what an IoT platform is could be agreed upon.” Others see the applicability of the IoT platform tag. “The term IoT has proved to be both useful and confusing within our industry,” acknowledges Kay. “It has enabled us as an organisation to quickly and effectively describe what our solution can do through a recognisable term that previously, was a challenge to condense. With this common understanding of the term however, comes the challenge of overcoming preconceived ideologies and misconceptions led by misleading marketing and PR within the industry. Some industry players have fallen for the temptation of re-badging old technology in order to jump on the bandwagon or define IoT in context of very linear applications, because it suits their delivery capability, rather than platforms that can be transformative to value creation in the enterprise.” Yet, while some platform vendors have comprehensive platform propositions, others are specialised so consensus is hard to find. This leaves organisations sifting through marketing information to find what they need. The idea of a one-size-fits-all, holistic platform is probably wrong too. “Anyone who thinks they’ll be able to use an IoT platform to solve all of their problems is going to be sorely mistaken and will hit walls in the future as they want to adapt their software to do more interesting things,” says Foster. “However an IoT platform can be a good way to accelerate the initial development. Generally, the best tip would be to go for one of the most famous platforms but don’t over rely on their functionality. Make sure you have intelligent, experienced and capable developers who can build their own functions so that you’re always able to switch away if or when needed” Higgins acknowledges the challenge: “It is difficult to sift through the noise, but the starting

point should be the aims and objectives that an organisation wants to set for its IoT initiative,” he adds. “From this the requirements can be defined, which will help to identify the appropriate IoT platform or services that the organisation wishes to use.” Nevertheless, there are common capabilities and attributes that make up an IoT platform and most offerings will encompass at least some. “The key attributes should be the ability to build more quickly and to provide better interconnectivity between devices,” says Foster. “This is especially important for sensors and triggers that operate in real-time and need a central control. By using a platform you should make it easier to integrate your device and therefore remove a lot of potential barriers.” Even within the relative confines of an IoT connectivity platform, Higgins identifies a series of core capabilities. “From the perspective of IoT connectivity, the need is for secure, low cost, controllable and global network coverage,” he says. “This ensures guaranteed connectivity for businesses’ IoT devices, regardless of their location around the world. You need a comprehensive set of applications programme interfaces (APIs) that can be used to access and integrate with the platform and services, so once a business is on-boarded, they can quickly make use of the global connectivity via the platform. You also need an online portal to be able to monitor and control devices.”

Mick Higgins, Tata Communications

Jason Kay, IMS Evolve

For Kay, it’s simple, IoT platforms should be: “Proven at scale, rapidly deployable, involve minimal capital expenditure, integrate with existing infrastructure, utilise existing data and systems, deliver value directly to your core purpose and provide an evolving solution through continuous engagement, delivering new value.” That statement in a nutshell forms as good a shopping list as any for an organisation looking for an IoT platform. However it would be wise to recognise that a single platform is unlikely to address all an organisation’s needs and, even if it did, an organisation probably should consider platforms from more than one vendor in order to access sector specialisms most effectively.

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COMPANY PROFILE

www.windriver.com/products/helix/device-cloud

Company summary Wind River, an Intel company, is headquartered in Alameda, California, USA, and has more than 2,000 employees. For more than 30 years, Wind River has helped the world’s technology leaders power generation after generation of the safest, most secure devices in the world. The company’s software runs the can’t fail computing systems of the most important modern infrastructure, including mission critical aircraft, trains, automobiles, medical devices, manufacturing plants and communications networks. Wind River technology is in more than two billion devices throughout the world and backed by our industry-leading professional services, award-winning customer support and robust partner ecosystem.

IoT platform offering Wind River Helix Device Cloud, an IoT device management platform, enables users to reduce the complexities of building and operating large-scale device deployments. Device Cloud solves the problem of connecting and managing devices remotely. It automatically collects and integrates data from thousands of disparate devices, machines, and systems, enabling operators to track device status and content, be aware of issues, and proactively determine when updates are needed. With its ability to connect machines and devices, manage machine-generated data, and remotely execute software updates, organisations can lower development costs, accelerate deployment timelines, and free resources to work on creating differentiated products that stand up to the competition. With Device Cloud, organisations can: • Maintain secure two-way connectivity to gateways and embedded systems that power intelligent devices • Keep mission-critical IoT devices fully operational, with immediate notification of issues and tools for remote diagnosis and repair • Manage the inventory of device configurations and software to stay on top of what is running in the field • Upgrade new devices when first activated in the field and push new updates out as released • Integrate with other enterprise systems to monitor and share device status

Key differentiators With Device Cloud, customers can: • Rely on Wind River’s expertise to accelerate IoT project delivery and reduce project risk • Avoid spending time and resources on building device management functionality • Achieve predictable operating costs through a pay-as-you-grow hosted service • Make use of 24/7 hosting operations and security provided by Intel.

Contact Information www.windriver.com

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FEATURE

Why device management matters in IoT and how to achieve it For most enterprises, the compelling case for IoT is the ability to access valuable data being generated by hundreds or even thousands of field devices. That can happen only if the devices delivering that data and the gateways that direct data to enterprise systems are continually performing as expected Data may be the hero of the IoT story, but the real workhorses are devices at the edge of the IoT system – the things in the Internet of Things. They’re out in the field either generating and transmitting data to a centralised platform or performing automated tasks that generate data. A mundane job, perhaps, yet the overall performance of a system often hinges on the health of field devices. If a device, sensor, embedded agent, or gateway begins faltering, the consequences can be dire.

too, is a major concern. If a vulnerability is discovered in device software, patches must be deployed quickly – before intruders can exploit the gaps.

Remote control for the device lifecycle Device manufacturers and system developers need to plan for these contingencies at the design stage. It’s not feasible or cost-effective to rely on truck rolls for fixes and updates. Instead, what’s needed is a way to perform these tasks remotely, at scale, and over the internet.

Life on the edge The challenge of maintaining devices may sound basic compared with aggregating and analysing data, but it's essential to a successful IoT strategy. At a minimum, device manufacturers and system operators need a way to monitor the health of devices in the field to prevent system disruption and downtime. More importantly, they need to have an action plan: how to remedy those problems that will eventually occur. With IoT, change is constant. Business priorities will shift as companies gain insights about their operations from the data. So system operators need an efficient, scalable way to provide updates across a large fleet of devices. Security,

But IoT data collection typically runs just oneway – from device to cloud. Even when operators detect device anomalies, they typically don't have the tools to push commands back to the device and fix the issue. So the initial design of an IoT system must consider the entire operating lifecycle, from deployment to decommissioning. Several distinct but interrelated issues must be addressed: 1. Commissioning and provisioning: Once devices are deployed and connected, operators need a way to activate and provision them efficiently. Today, that often means physically going from device to device and loading applications or performing upgrades manually. IoT system operators need to be able to configure, provision, and manage field devices remotely. 2. Security: Device security is critical to an IoT system. Hackers often target endpoint devices as a means of gaining entry. And security breaches at the device level can have severe consequences: financial losses, damage to credibility, even endangerment of human life. But securing devices is challenging since they're vulnerable to both physical tampering and network-borne threats.

▼

3. Monitoring and management: System operators need the right tools to monitor remote device performance and check for security

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Figure 1: IoT system operators need to manage devices across their entire lifecycle

vulnerabilities. They also need to be able to send instructions to those devices to correct a problem or change a function. This requires full two-way communication, where responses to devices can be completely automated. 4. Integration: Historically, information technology and operational technology systems have been kept separate. But IoT systems need to be integrated, with a centralised place to aggregate, analyse and store data. 5. Updates and upgrades: While the devices in enterprise applications can perform for years, the software running on them will require regular updates and upgrades: from bug fixes to security patches to overall software improvements. And once an upgrade or a new application is ready, operators need to be able to deploy it quickly and cost-effectively to many devices at once. 6. Decommissioning: Developers must plan for end-of-device life at the design stage so operators can easily and remotely remove a device from service. The challenge facing every IoT system developer and operator is how to gain consistently reliable and secure remote control over devices typically far away and connected via the public internet.

The answer in the cloud Device management should be part of an IoT strategy from inception. But trying to build device management and two-way communication capabilities into a system from scratch can take time, devour resources, increase costs, and delay deployment. A more practical solution is to use technology designed specifically for IoT device deployment and management. Wind River Helix Device Cloud

is the ready-built platform that makes it possible, enabling operators to safely and securely monitor, manage, service, and update devices in the field. Device Cloud automatically collects and integrates data from disparate devices, machines, and systems, enabling operators to track device status, share data, and proactively determine when updates are needed. Using an embedded software agent, device properties and operating data can be transmitted securely to the cloud. Operators can easily view device information through a webbased management console, perform diagnostics, and take prompt corrective action.

Device management should be part of an IoT strategy from inception

The cloud-based platform is also designed to integrate with enterprise systems that utilise or analyse data from IoT networks. Device Cloud data and event forwarding ensures that device health issues will signal other systems of potential problems, allowing them to respond accordingly and prevent ingestion of potentially bad data.

Optimised operations With IoT adoption becoming widespread, a growing number of enterprises are unlocking the valuable data generated by their everyday operations: gaining business insights, optimising operations, improving profitability, and uncovering new business opportunities. But IoT can only be effective if connected devices are actively monitored and managed. Fortunately, technology exists that makes it easier to build that capability into IoT devices and systems. Utilising Device Cloud, device manufacturers and IoT system developers can accelerate device deployment and close a critical gap in IoT operations, ensuring that the devices enterprises depend on for crucial business data are secure, responsive, and performing at the highest possible level.

www.windriver.com

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IOT DEVICE PLATFORMS

AIDP micro, the Narrowband IoT version, created for the smart waste demo at Mobile World Congress

Accenture creates IoT device platforms in four flavours, demos NB-IoT smart waste collection with Vodafone The cost of devices and connectivity can make or break an Internet of Things (IoT) business case, but now a professional services firm is working with a Tier-1 network operator to test clients’ use cases before bringing them to market. Jeremy Cowan reports Using accelerators like the Accenture IoT Device Platform (AIDP) in its Connected Device Design Studios, Accenture is testing potential use cases for its clients on a variety of networks including LoRa, Sigfox, narrowband-IoT (NB-IoT), Wi-Fi, Bluetooth and cellular. The tests are said by Accenture to be reducing overall programme costs by showing which technologies will help create innovative solutions offering the right quality of service, bringing them quickly to market and ready to scale. Working with Vodafone, Accenture claims it is among the first companies to rapidly prototype and test an IoT use case on the operator’s live commercial NB-IoT network. For example, with the AIDP accelerator tool, Accenture’s Studios have been able to build a smart waste solution which went from design through prototyping to testing on Vodafone’s NB-IoT network in less than six weeks. AIDP is a product of Accenture Mobility. Phil Vann, managing director of Accenture Mobility, told IoT Now, “Accenture has formed the Connected Devices & Embedded Software global practice which I lead out of London. It represents about 1,200-1,300 engineers. That allows us to address device manufacturers across a suite of industries. Telecoms is a core part of what we do. We expanded in the early days into automotive, medical equipment, industrial equipment, as well as horizontals like the semi-conductor industry, aerospace and defence.” Accenture Mobility has set up a number of device design studios around the globe. As well as paper-based consulting, the company offers rapid prototyping to prove that a technology really does what it says it will do for a particular application. It is also important to see if it meets the commercial needs of that particular device manufacturer or IoT use case.

“We became an ARM Embed cloud partner,” said Vann. “We needed our own prototyping platform to take clients from the advisory stage into a world where we could rapidly prototype new device types, and consider the economics of doing so. We built a roadmap of different AIDP devices, in four brackets; gateways, which comes from technology and clients such as Intel. In that case we're adopting OEM devices and modifying those. When it relates to edgeconstrained devices, wearables or ultra-constrained devices there wasn't anything that would meet our needs. So we started building the first AIDP, which is the edgeconstrained version, the big brother of the AIDP suite with all of the functionality. It's got a suite of communication protocols; Wi-Fi, Bluetooth, naturally, but also support for the emerging LPWAN technology modules … Sigfox, Ingenu, LoRaWAN, and more recently, Narrowband IoT.” The edge-constrained version of AIDP is the size of a small open hardware development platform, like a Raspberry Pi, with all of those technologies pre-integrated. This year at Mobile World Congress Accenture Mobility had a smart waste demo on the Vodafone stand, as the operator had just turned on the NB-IoT network in Spain and could demonstrate a number of solutions. The response was apparently good, with the technology now being real. “There's been a lot of anticipation of narrowband-IoT or the 3GPP solutions to the LPWAN problem. Having it physically working at MWC was a real mental shift for the people that saw the demo, it stopped being an academic (exercise), and became a real-world discussion where there was a physical device that was genuinely connected to the network, that was communicating data, that was starting to demonstrate some of the promises of the technology,” said Vann.

This interview with Phil Vann of Accenture Mobility can be seen in full at: www.iot-now.com (Search “Vann”).

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CEO GUIDE TO IoT WORLD 2017 AND IoT EVOLUTION EXPO 2017 WIND RIVER INTERVIEW New value chain needed as IoT industrial automation technology puts organisations on the innovation curve

PLUS: Exhibitor listing and conference agenda for IoT World 2017, to be held in Santa Clara, USA on 16-18 May 2017 • Five-page event preview for IoT Evolution Expo, to be held in Las Vegas, USA, on 17-20 July 2017 • Latest news online at www.iot-now.com

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CONTENTS

CEO Guide to IoT World 2017 and IoT Evolution Expo 2017

S13 IoT EVOLUTION

INTERVIEW

2017 PREVIEW

S10

S18

IoT World 2017 PREVIEW

EVENT DIARY

IN THIS ISSUE S4

IoT World NEWS Cognitive and artificial intelligence spending to reach US$12.5bn in 2017 says IDC, Infineon joins 5G Automotive Association INTERVIEW Wind River president tells IoT Now that the technology's here but the value chain for virtualised systems is what's really challenging IoT for industrial automation

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S10 EVENT PREVIEW IoT World reveals diverse agenda for 2017 conference and Expo, plus exhibitor list. S13

EVENT PREVIEW IoT Evolution gets ready for its 18th event since 2009 at Caesar's Palace, Las Vegas, USA

S18

DIARY IoT Now's pick of the IoT-related events and conferences this summer

IOT WORLD NEWS

Worldwide spending on Cognitive and AI to reach US$12.5bn in 2017, says new IDC spending guide A new update to the Worldwide Semiannual Cognitive Artificial Intelligence Systems Spending Guide from International Data Corporation (IDC) forecasts worldwide revenues for cognitive and artificial intelligence (AI) systems will reach US$12.5 billion in 2017, an increase of 59.3% over 2016. Global spending on cognitive and AI solutions will continue to see significant corporate investment over the next several years, achieving a compound annual growth rate (CAGR) of 54.4% through to 2020 when revenues will be more than US$46 billion. “Intelligent applications based on cognitive computing, artificial intelligence and deep learning are the next wave of technology transforming how consumers and enterprises work, learn and play,” said David Schubmehl, the research director for Cognitive Systems and Content Analytics at IDC. “These applications are being developed and implemented on cognitive/AI software platforms that offer the

NEWS IN BRIEF Infineon joins the 5G Automotive Association to contribute to connected automated driving Infineon Technologies has joined the 5G Automotive Association (5GAA) in order to contribute to introducing the 5G standard into the car. The association works on the introduction of new communication solutions enabling connected automated driving and on intelligent transport systems. Infineon provides key technologies required for 5G, for the autonomous car and for electromobility. “Secure communication with practically zero time delay is a critical requirement for the breakthrough of autonomous driving,” said Peter Schiefer, the president of the Automotive division at Infineon. “In close cooperation with the car industry and IT, Infineon supports the communication solutions for the automated car with its cutting-edge semiconductors and with system and security expertise.” Dino Flore, director general of the 5GAA, added: “We’re delighted with Infineon’s joining the 5GAA. Infineon’s chip expertise for car electronics, data security, and mobile communication is a truly valuable addition to the 5GAA.”

tools and capabilities to provide predictions, recommendations and intelligent assistance through the use of cognitive systems, machine learning and artificial intelligence. Cognitive/AI systems are quickly becoming a key part of IT infrastructure and all enterprises need to understand and plan for the adoption and use of these technologies in their organisations.” From a technology perspective, the largest area of spending in 2017 (US$4.5 billion) will be cognitive applications, which includes cognitively-enabled process and industry applications that automatically learn, discover and make recommendations or predictions. Cognitive/AI software platforms, which provide the tools and technologies to analyse, organise, access and provide advisory services based on a range of structured and unstructured information, will see investments of nearly US$2.5 billion this year.

Spending on cognitive-related IT and business services will be more than $3.5 billion while dedicated server and storage purchase will total $1.9 billion. Each of these areas will experience strong growth throughout the forecast, led by cognitive applications with a five-year CAGR of 69.6%. “Double-digit spending growth is expected for cognitive and artificial intelligence systems across all industries but growth varies depending on how well particular use cases solve existing and future business priorities,” added Marianne Daquila, the research manager for Customer Insights and Analysis at IDC. “Heavily regulated markets such as banking and securities investment services are among the early growth drivers. Collectively, these two financial industries will represent a quarter of worldwide spending on cognitive/AI solutions. Stringent compliance requirements are key drivers for these industries as they seek new innovations in fraud and risk detection.”

Wind River unveils on-premise cloud infrastructure designed to advance Industrial IoT Wind River, a global provider of software for the Internet of Things (IoT), has released a new software virtualisation platform enabling critical infrastructure Jim Douglas, companies to costWind River effectively evolve aging legacy control systems not previously designed to support the connected nature of IoT. The platform, called Wind River Titanium Control is claimed to empower the next generation of onpremise analytics to optimise industrial processes. Traditional industrial control systems were not designed to support IoT, so most are rigid, single purpose and have a high cost to deploy, integrate, and maintain. In addition, the obsolescence cycle is driving system updates that require new systems to keep pace with innovation while maintaining or lowering capital costs. Titanium Control is a commercially deployable on-premise cloud

infrastructure that virtualises traditional physical subsystems using a platform based on open standards. Wind River says the platform delivers the high performance, high availability, flexibility and low latency needed to reduce capital and operating expenses, as well as minimise unscheduled downtime for industrial applications and control services at any scale. “With the emergence of Industrial IoT, companies are looking to deploy nextgeneration open and secure control systems; Titanium Control addresses this need, and is in active trials with customers in industries ranging from manufacturing to energy to healthcare,” said Jim Douglas, president of Wind River. “Our software has been providing these companies with powerful ways to increase efficiency and bolster safety, security and reliability for the last 35 years. With the addition of Titanium Control to our product portfolio, Wind River is driving a new industrial era through virtualisation, real-time performance and edge-to-cloud connectivity.”

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IOT WORLD NEWS

IoT market value will be worth less than US$0.5tn globally by 2025, says Strategy Analytics IoT (the Internet of Things) undoubtedly offers significant cost savings, says Strategy Analytics, such as improved efficiency, reduced downtime, enhanced supply chain and new business opportunities. However, the market value for IoT solutions has been dramatically inflated by some analysts. In its latest report Global IoT: A Billion not Trillion Dollar Opportunity Strategy Analytics concludes that IoT deployments remain limited and largely in trial or development phases. Figure 1: Scaling IoT Potential vs Global IT and GDP 2015

2025

GDP Global (US$ Trillion)

$80

$102

Global IT Spend (US$ Trillion)

$3.30

$4.80

Global IoT Spend (US$ Trillion) $0.12

$0.30

IoT % of Global IT Spend

7.10%

3.80%

Source: Strategy Analytics

Strategy Analytics interviewed IT decision makers across nine vertical markets in the US, UK, France, and Germany in January 2017. The company’s key findings include: • More than70% of current IoT deployments in the US involve fewer than 500 devices. In all, two-thirds of businesses spent less than $100,000 on IoT projects • Globally, 35% of firms with IoT deployments note fewer than 100 devices connected • Primary processing, security and utilities are the three largest vertical markets

accounting for almost half of the global IoT market today. By 2025, security, primary processing and automotive will each generate over $50 billion annually in IoT revenue • Services will continue to be the biggest revenue opportunity accounting for 64% of global IoT revenue or $219 billion by 2025. The opportunity for professional services from vendors like IBM, HP, Cisco, SAP, Microsoft as well as Accenture, Cap Gemini and others is significant but competition is intense. Harvey Cohen, president of Strategy Analytics, commented, “Estimates that put the IoT market value at $3tn or more have a credibility problem. Can IoT really be bigger than the entire IT industry? The economic value potential of IoT is indeed huge, but the opportunity for suppliers of products and services is likely to be measured in $US billions not trillions. Nevertheless, the opportunity for professional services is attractive for firms who are seeing enterprise software sales stagnating.” Andrew Brown, executive director of IoT, summarised: “No one vendor or supplier has all the skills needed to deliver, support, and maintain highly complex IoT solutions. Partnerships and alliances will be critical. While the opening moves have been taken we are still early in the dance. None of the barriers are insurmountable with the right partnerships, the appropriate understanding of business motivations and requirements, and an ability to provide consistent support across hardware, software and services.”

Gemalto accelerates IoT adoption and innovation in Japan Gemalto, a global provider of digital security, announces it has been selected by SoftBank as a partner for On-Demand Connectivity (ODC) services enabling both consumer and industrial machine-to-machine (M2M) IoT connectivity and deployment of value added applications and services. Under the collaboration, Gemalto will supply its Remote SIM Provisioning platform, allowing SoftBank to remotely manage initial connectivity and subscriptions throughout the device’s lifecycle. This will give the Japan based mobile network operator a competitive edge in connecting expanding digital devices, such as connected cars, wearables, traffic monitoring systems, or smart meters. “Gemalto is a tier one strategic partner with whom we have worked on many other successful innovative projects. With the

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industry fast moving to IoT, Gemalto’s rich and wide-ranging portfolio of IoT products and solutions made it a natural choice for us,” said Hironobu Tamba, division head for the Service Platform Strategy & Development Division of Softbank. “As the number of connected devices grows each day, and the demand for flexibility and seamless user experience soars, we believe ODC is a game-changer for the telecommunications industry.” Sashidhar Thothadri, the senior vice president of Mobile Services & IoT, South Asia & Japan at Gemalto, added: “We are very excited to be selected by SoftBank for this prestigious programme and with our experience of deploying more than 20 projects worldwide, we are confident of delivering a solid platform to boost new revenue streams and create a unique and valuable experience for customers.”

Autotalks raises $30m in Round D funding to speed global deployment of technologies for improving road safety Autotalks, a global provider of V2X (Vehicle to Everything) communication solutions, announced the completion of its Series D round with $30 million to expand its worldwide operations and accelerate deployment of technologies for safer and smarter autonomous vehicles. The new funding round includes the company’s existing investors: Magma Venture Capital, Gemini Israel Fund, Amiti Fund, Mitsui & Co. Global Investment, Liberty Ventures and Delek Motors, as well as new financial investors: Israeli institutions, Fraser McCombs Ventures, Vintage Investment Partners and Samsung Catalyst Fund. The closing of the funding round came at the heels of a USDOT (US Department of Transportation) issued NPRM (Notice of Proposed Rulemaking) that, in an effort to increase road safety, will mandate DSRC (Dedicated Short Range Communication) based V2V in all new light vehicles sold in the US by 2023. To meet this target, deployments will start in 2019. Autotalks’ products are the most advanced chipsets addressing this new upcoming regulation, with superior communication performance, strongest cybersecurity, highest integration level, and many competitive features. Autotalks already ramped up its production capabilities and was selected by several leading car manufacturers to supply its V2V solution. “We are very pleased with the completion of this financing round, supported by such strong syndicate. It demonstrates clear vote of confidence in Autotalks’ ability to execute and gain a leading market share,” said Hagai Zyss, Autotalks’ CEO. “Our mission to equip vehicles with such lifesaving technology is now being adopted by the regulators and leading car manufacturers. I believe our chipsets will soon be part of most new vehicles worldwide.”

INTERVIEW

The technology is here, it’s the value chain for virtualised systems that’s challenging IoT for industrial automation As industrial organisations assess and prepare to deploy IoT systems, many of the concerns about the technology, including the performance, scalability and security, are being addressed by technical innovation. However, the business model for vendors and the new value chain that is required to support virtualised technical approaches to mature industrial processes is proving harder to address. Here, Jim Douglas, the president of Wind River, tells George Malim that industrial organisations are starting their deployments, trialling new models and new approaches in preparation for reaping the full benefits of optimised, IoT-enabled processes as the value chain surrounding new technologies matures further

However, organisations such as these do face challenges within this relatively simple model. “Their main challenge is obsolescence and this is exacerbated because they’re not really following the innovation curve and suffer from significant vendor lock-in because changing vendors isn’t practical during a decade or longer deployment life,” says Douglas. “In addition, it’s a big step to move from the long-term deployment of tried and tested technologies onto the innovation curve which offers the potential for organisations to cost effectively move to a model that

doesn’t require devices to be in place for decades to be cost effective. For example, many industrial organisations would welcome the greater interoperability offered by innovative devices as well as the means of driving down deployment and maintenance costs these can offer.” This, though, is a big step for manufacturing organisations that are highly familiar with the embedded, self-contained environment of devices that are not connected to the internet. There’s an attitude here that the current systems work and organisations are happy with their performance, but Douglas thinks there’s a growing recognition that IoT-related technologies can enable them to access more innovation and achieve improved performance. “There’s an attitude of: if it isn’t broken, don’t try and fix it,” explains Douglas. “Why rip something out and take on the risk of something new if what’s already in place is still performing as expected is an understandable point of view. However, these deployments are obviously not optimal if they’re not taking advantage of the innovation curve to enable effective integration of the system with others.” “I think it’s understood that the promise here is great, but the consternation has

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As critical infrastructure companies address the challenges posed by their legacy systems they are looking to IoT-enabled systems to give them greater flexibility while still ensuring very high availability and strong security. This is particularly apparent in the manufacturing industry in which device deployments have typically had extremely long lifecycles, as Jim Douglas, the president of Wind River, points out: “Deployments in factories have had a mentality of plugging in a device, forgetting about it and hoping for the best – with a lifecycle of 15-30 years,” he says. “The deployment cost is significant and so is the cost of maintenance but the long lifecycle and the limited functionality help to alleviate this.”

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Jim Douglas: Deployments are obviously not optimal if they’re not taking advantage of the innovation curve

been around the transition and ensuring that the transformation works,” he adds. “There is concern about whether the technologies out there are going to give the performance, the scalability and the security the business needs. Security is a very real concern and many organisations have equipment that probably doesn’t even have an IP address in deployment, so feel their system is wisely separate from the security challenges of enterprise IT and the internet. To move from that and suddenly have equipment that is internet-connected presents a clear and understandable point of concern.” That concern has resulted in caution when it comes to approaching system upgrades. Organisations are looking to trial new approaches rather than commit to them across their entire business. “You’re not going to see clean sweep upgrades, no one is going to accept the disruption of a complete deployment,” confirms Douglas. “That would be ideal in terms of accelerating the benefits, but it won’t happen in the real world. What you will see, though, is departments start to pick off various parts of their operations and slowly deploy new technologies and approaches.”

Into the virtualised environment The other half of the equation is that companies need support from their suppliers. This is not just a technical challenge, it’s a value chain challenge. “Software-defined networks (SDN) in the enterprise, virtualisation and virtualised networks sound great on paper, but are wildly disruptive to the existing models of the current equipment value chain,” he adds. “Open hardware and open software platforms present a completely different way of capturing value and business models haven’t been defined yet. For traditional vendors, it’s terrifying. In talking to end users, we have forewarned them that you can’t get to the idealised view of virtualisation from here without addressing the value chain of your suppliers.”

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Nevertheless the ultimate benefits are compelling and industrial automation manufacturers are focusing on fast

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INTERVIEW

wins. “If you look at a processing platform, the deployment cost of the system is explicit and rigid and, to achieve reliability the system is triple redundant,” explains Douglas. “If something fails, you literally have someone walking around to upgrade triple redundant layers in the topology. The aim is move to more standard compute platforms to aid maintenance and achieve greater flexibility.” Yet the question of where to start remains a big issue. Companies aren’t going to implement everything overnight. “The initial area of interest is virtualizing the basic control layer. The desired outcome is adding more dedicated control loops and adding portability and system interoperability,” he says. “Challenges still remain in terms of how to upgrade, perform live patches and maintain reliability and eventually achieve high speeds and high performance going down to the lower levels of the topology.” There are lessons to be learnt from transformations in other industries and Douglas singles out the telecom industry as one that is going through similar technological and business model transformation. “Telecom operators’ biggest issue was how to deploy services they could monetise, but the technical requirements of a telco and a manufacturing business are actually very similar,” he says. “Both require very high availability and reliability. They need the ability to maintain, upgrade and fix while the system is live, without compromising performance and minimizing downtown to minutes a year.” In factories, the real-time requirements around actuation and control have to have guaranteed access to resources, such as for a critical safety function. CPU, memory and storage must be always available. “The notion

of consolidating federated systems will also be attractive in manufacturing,” Douglas emphasises. “For example, in planes there are a large number of redundant systems and complimentary systems. Everything is about space, weight and power in planes so anything that can reduce replication without compromising safety has a huge benefit. If you can take 1,000ft of cable out of a plane, that has an enormous weight reduction impact that will have a direct effect on the cost curve.” The capability of IoT to revolutionise the factory floor through the effective use of device-collected data is often trumpeted as a new development, but this simply isn’t the case. The data’s always been there but hasn’t been exploited effectively to date. “One of the misconceptions is that the fascination with data is recent,” agrees Douglas. “The reality is that a factory floor has always generated a ton of data, but the issue has been how to collect it and then what to do with it. A factory floor could be throwing out a thousand terabits of data per month so the challenges are how to efficiently collect the data, how to manage it, what to do with it, and how to respond rapidly to insights within that slew of data.” “Early IoT implementations were focused on driving telemetry data from the edge to the cloud. However, many IoT use cases in critical infrastructure require feedback and decision making in real-time. Therefore, the latency associated with moving critical data sets to the cloud won’t be acceptable. This is going to lead to a lot more processing power moving closer to the edge to enable critical decisions to be made in real-time,” adds Douglas. “Decisions that need to be made in real time will leverage compute power being closer to the edge. In parallel, larger data sets

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There are lessons to be learnt from transformations in other industries and Douglas singles out the telecom industry as one that is going through similar technological and business model transformation

can be batched and sent to the cloud in the most economic fashion for additional processing and analytics. Evolving machine and deep learning algorithms can be run on the cloud side to ultimately discover ways to improve operational aspects of deployed systems. In the long term this will be the biggest gain from IoT. If organisations can use data to better understand how to optimize system deployments, they can send control data back down to the factory floor to tune performance and system behaviour. That’s the big promise of IoT.”

Industrial IoT As concepts of the Industrial IoT (IIoT) and Industry 4.0 gather momentum and attention, there’s a new focus on the economic benefits that industry will harness from IoT technologies, which Douglas welcomes. “We think it’s great that embedded technology is attracting attention again,” he says. “The reality is that the majority of the economic gains projected for IoT are in the industrial complex. A 1% saving on the gallons of gas consumed for airlines amounts to trillions of dollars and that’s going to far outstrip the economic value of consumer applications.” “Wind River’s DNA is around building safe and secure, reliable systems and we have a huge footprint of customers who have been able to deploy and operate these systems for years,” he adds. “Historically, to mitigate safety and security concerns, many of these systems never touched an enterprise network or the internet. We’re in the optimum position to help customers liberate the data from these systems in a secure and cost effective manner. As part of Intel, we’re in a great position to drive complete software and hardware solution capabilities that will accelerate the adoption of IoT in critical infrastructure domains. By providing leading solutions in the cloud, the network, and at the edge we can address the entire IoT virtuous cycle.” One critical piece of the solution includes high performance compute nodes (“fog computing”) that sit close to the edge and provide the environment for real time analytics. Titanium Control is a software virtualisation platform that enables critical infrastructure companies to cost-effectively evolve aging legacy control systems not previously designed to support the connected nature of IoT. The platform empowers organisations with the next generation of on-premise analytics so they can optimise industrial processes. Titanium Control delivers the high performance, high availability, flexibility, and low latency needed to reduce capital and operating expenses, as well as to minimise unscheduled downtime for industrial applications and control services at any scale. Unlike enterprise IT

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virtualisation platforms, it provides high reliability for applications and services deployed at the network edge, for example in fog deployments. Unplanned downtime is, of course, the perpetual nemesis of productivity in all manufacturing environments so Wind River has been focusing on addressing this with its offerings. “It comes back to the attributes of platforms like Titanium Control that enable organisations to triage and operate the system live so you have the capability to perform live patching if you need a new upgrade for a device,” Douglas explains. “A lot of this is commonplace in enterprise IT, but is scary for the industrial complex. Having a system that is fault tolerant and fails over if something goes wrong is vital so being able to prove to them that you have redundancy and fault tolerance built in is one of the main proof points needed,” he adds. “Companies haven’t known technology like this exists so there is some need to inform and educate them as to the capabilities and resilience that can be achieved. With the emergence of IIoT, companies are looking to deploy nextgeneration open and secure control systems; Titanium Control addresses this need, and is in active trials with customers in industries ranging from manufacturing to energy to healthcare.”

“Wind River’s DNA is around building safe and secure, reliable systems and we have a huge footprint of customers who have been able to deploy and operate these systems for years,”

It’s clear that we are now entering a period of sustained disruption as technologies such as IT and network virtualisation come to market at the same time as IoT offerings and alternative means of connection. These technologies are starting to find their way onto the factory floor, creating substantial management challenges and uncertainties. “The technology is here, the economies of the technology are here but the value chain isn’t ready yet,” Douglas warns. “The approaches we are talking about are potentially very disruptive to how equipment suppliers capture value today. Breaking their current monetisation engine without a well thought out business model transition is suicide. This means they will not push initiatives that potentially render their traditional business models obsolete without knowing what their new business model is going to be.” “I think the value chain will be the bigger challenge than the technology,” he adds. “We’ve been talking to large customers about this and they’re excited about it and looking to accelerate the speed of adoption. We’re excited about this too because we are incredibly well positioned to help companies reduce the risk of transformation so they can begin to take advantage of the incredible economic benefits of IoT. We have what is needed to make IoT deliver on its promises across the industrial complex.”

www.windriver.com

EVENT PREVIEW

IoT World 2017 Conference & Expo Exhibitor List 7 Layers

KnuEdge

Adlink

Linear Technology

Aeris

Litmus Automation

Alcatel-Lucent Enterprise

Losant

Allion

Lynx

Altaworx

MathWorks

Anritsu

McThings

Appstem

Microchip

Asavie AT&T

NASA Technology Transfer Program

Avnet

NXP

Azul Systems

OneSimCard M2M

Buddy

Optimal Design

Cambium Neworks

Optimal+

Ciklum

PARP

Clearblade

Parsec

Cloudera

Qnap

Commtech Communications

Rajant

Conelcom/Controllino

Red Hat

Cradlepoint

Rev.io

Dash BlockCypher

Rigado

Department of Homeland Security

Rohde & Schwarz

Developer Program

Rubicon Labs

Dialog Semiconductor

Samsung

DigiCert

Senet

Distrix

ShareTracker

Electric Imp

Sigfox

EMA Design Automation

Sigma Connectivity

Eurotech

Sigma Designs

Ellisys

Silicon Labs

First Analytics

Silver Spring Networks

Fortinet

SimpleSoft

Friendly Technologies

Skyhook

Gadgeon Systems

Soracom

Globalme

Softweb Solutions

GrammaTech

STMicroelectronics

Great Bay Software

SunMan Engineering

Icon Labs

Swarm Technology

Iconics

Synapse

IoT WoRKS by HCL Technologies

Synopsis

IPSO Alliance

Tactical Network Solutions

InfiniFlux

Tag-Connect

Industrial Internet Consortium

Telchemy

Intergron Intertek Inifiniswift Itron KAI Engineering

Specific vertical streams include autonomous vehicles, enterprise IoT, industrial IoT, healthcare, smart cities, smart home, sports and entertainment. Here, IoT Now previews the event to be held at the Santa Clara Convention Center on 16-18 May 2017

RTI

Systena America

Telit TomTom Toradex

Internet of Things World brings together leading names from multiple verticals including smart cities, manufacturing, supply chain, healthcare, smart home, aviation and connected/autonomous transportation. It will also tackle the most important horizontal themes such as data analytics and artificial intelligence (AI); security and privacy; blockchain and the complex IoT platform ecosystem. Internet of Things World 2017 is expecting to welcome more than 11,000 attendees, 400 speakers, 250 exhibitors and 100 IoT start-ups. Internet of Things World is also co-located with the Connected & Autonomous Vehicles event, covering the entire IoT industry in one location. This year’s event also includes specific tracks and speakers discussing:

Autonomous Vehicles • NHSTA: The Federal Autonomous Vehicle Policy Paul Hemmersbaug, chief counsel and public policy director, Transportation as a Service, General Motors • Stepping into the fast lane, what does a fully autonomous future really look like? Henry Bzeih, Managing Director Connected and Mobility Division, Kia • Future mobility panel: Intelligent transportation and the new rules of the road Tracey Zhen, president, Zipcar; Linda Bernardi, investor, board member and advisor, StraTerra Partners LLC; Nigel Upton, worldwide director and general manager IoT/GCP, Hewlett Packard Enterprise (HPE) ▼

Imec

Internet of Things World announces diverse agenda for 2017 Conference & Expo

TUV Rheinland UK VisualThreat VMware

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Enterprise IoT

Smart cities

Healthcare

• What is the IoT opportunity and how do we get there? Sam George, partner, director of Azure IoT, Microsoft • Beyond the transaction – how big data can transform the consumer and enterprise experience with IoT Anil Earla, head of information and data analytics, Global Information Systems, Visa • From cool to crucial: achieving mass market success of connected industry, enterprise and consumer Lindsey Turrentine, editor in chief, CNET; Chris ones, vice president of Technology, iRobot; James Stansberry, senior vice president, Samsung

• Creating smarter cities – future trends and best practice Jon Walton, CIO, County of San Mateo Chris Davis, vice president, smart cities, CIMCON Lighting John Montenero, chief procurement officer, City of Palo Alto • How to create sustainable cities with IoT Teena Maddox, senior writer, TechRepublic/CBS Interactive John Miri, chief administrative officer, Lower Colorado River Authority (LCRA) Deborah Acosta, chief innovation officer, City of San Leandro • Looking into the future: smart cities utilities infrastructure Parth Kapadia, entrepreneur in residence, Exelon Corporation Eric Clifton, founder and CEO, Orison Noah Goldstein, director, Navigant • The bigger picture: harnessing the IoT opportunity to enhance communities, cities and environments Brenna Berman, CIO, City of Chicago Archana Vemulapalli, CTO, Washington D.C. Arlette Hart, CISO, FBI Sridhar Negamanthan, vice president and global head, Business Innovation Group, IoT WoRKS

• Moving forward with connected health in hospitals and remote care Joshua Liberman senior epidemiologist and executive director of Research, Development & Dissemination (RDD), Sutter Health Kurt Erchinger, senior director, Online Technology, Digital Engineering and Mobile Solutions, Walgreens • Transforming patient care through IoT • Liat Ben-Zur, senior vice president, digital technology leader, Philips • Sutter Health – transforming healthcare delivery from the inside Joshua Liberman senior epidemiologist and executive director of Research, Development & Dissemination (RDD), Sutter Health • Harmonising innovation and privacy to successful bring IoT to healthcare Stuart McGuigan, CIO, Johnson & Johnson

• Extracting value from IoT in the oil/gas industry Joe Madden, principal analyst, Mobile Experts Mehrzad Mahdavi, vice president, Digital Solutions, Weatherford Mark Razmandi, ESS analyst - DSi, Anadarko Petroleum Corporation • Addressing needs and increasing efficiencies with smart agriculture Vikas Choudhary, senior economist, World Bank - Agriculture Global Practice (GFADR) Craig Rupp, director of engineering, The Climate Corporation Julian Sanchez, director, Technology Innovation Center, John Deere • Case Study: Making better vineyards with IoT technologies Gregory Brun, senior viticulturist, Delicato Family Vineyards • The new age of Industrial IoT Ganesh Bell, chief digital officer, GE Power Kevin Brown, CTO and senior vice president of Innovation, Schneider Electric Don Reeves, CTO, Silver Spring Networks

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Smart Home • Innovation, advertising, reaching the mass market and generating revenues Jean-Pierre Abello, director, Global Engineering R&D, Nielsen Mark Regal, senior manager of hardware and technology, Indigogo • The role of retailers and advertisers: accelerating smart home product sales Gene Han, head of Innovation, Consumer IoT, Target • Security for the modern world: living in a protected smart home Dan Herscovici, senior vice president, Comcast

Sports and Entertainment • Developing the ultimate fan experience Keith Bruce, CEO and president, San Francisco Bay Area Super Bowl Host Committee Mike Janes, vice president, Engineering & Technology, Portland Trailblazers John Coombs, co-founder and CEO, Rover • Game changers – cognitive computing, data analytics to push athletes further Mounir Zok, director of Technology and Innovation, United States Olympic Committee Mickey Ferri, chief growth officer, Enflux • Multi-layered approach to the IoT future of sports and entertainment John Coombs, co-founder and CEO, Rover ▼

Industrials

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Keynote speakers – 16 May 2017 IoT Today: An Introduction – where are we at and where are we heading? Bruce Sinclair, president, iot-inc Aligning your IoT Strategy: Where to start? Lou Lutostanski, vice president, Internet of Things, Avnet Reality’s digital twin – putting the trends into context of where is IoT really going, and why Lin Nease, chief technologist, IoT enterprise Group, Hewlett Packard Enterprise Big Picture Panel: Uncovering the true IoT potential – How far are we from a connected and intelligent future and how do we get there? Moderator: Bruce Sinclair, president, iot-inc Panel: Sam George, director for Azure IoT, Microsoft Stuart McGuigan, CIO, Johnson & Johnson James Stansberry, senior vice president, Samsung Alan Boehme, global CTO and chief innovation officer, Coca Cola Bringing IoT to life for business Sam George, director for Azure IoT, Microsoft The Internet of (Healthcare) Things Stuart McGuigan, CIO, Johnson & Johnson

Panel: The new age of industrial IoT Linda Bernardi, founder and CEO, StraTerra Partners Ganesh Bell, chief digital officer, GE Power Kevin Brown, CTO and senior vice president of Innovation, Schneider Electric Don Reeves, CTO, Silver Spring Networks The next wave of IoT – will gen 2 unlock a whole new level of interoperability? James Stansberry, senior vice president, Samsung Looking ahead to the AI opportunity with Danny Lange Linda Bernardi, founder and CEO, StraTerra Partners Danny Lange, vice president of AI and machine learning, Unity Technologies (former head of machine learning at Uber) Accelerating mobility innovation through collaboration and interaction Raj Rao, CEO, Ford Smart Mobility Future Mobility Panel: Intelligent transportation and the new rules of the road Moderator: Linda Bernardi, founder and CEO, StraTerra Partners Tracey Zhen, president, Zipcar Raj Rao, CEO, Ford Smart Mobility Arthur Orduna, CIO, Avis Budget Group Nigel Upton, worldwide director and general manager, IoT/GCP, Hewlett Packard Enterprise (HPE)

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Stephane Wyper, senior vice president, Mastercard comments: “These new digital experiences cannot be developed in isolation, it requires an ecosystem. Partners will need to work together to create compelling solutions that drive tangible and immediate value and enhance the consumer experience. Although mass consumer and enterprise adoption is still ahead of us, there is one ingredient for future growth and it’s based on a simple objective always build things that are better than what exists today. I look forward to exploring the hyper-connected IoT world and share how Mastercard is transforming the way consumers interact and transact.” Gavin Whitechurch, founder of Internet of Things World adds: “This year marks the biggest and most diverse event we’ve run, with over 300 organisations from 13 verticals coming along to bring their unique viewpoint to the discussion. Cross-sector collaboration and knowledge-sharing is part of what makes IoT World so successful, and is ultimately what will continue to drive a connected world forward.” Internet of Things World 2017 highlights include: • Industry leading conference: Featuring 400 speakers covering a range of key IoT vertical topics • Start Up City: Featuring over 300 innovative IoT start-ups • Free expo only pass: Attendees will have access to two days of expert insights, case studies and more technical deep-dive content, including admission to the IoT Developer Stage and Ecosystem Center Stage • Leading sponsors and exhibitors: Microsoft, Samsung, Avnet, IoT Works by HCL Technologies, Silver Spring Networks, VMWare and more For more information and to register for Internet of Things World 2017, please visit: tmt.knect365.com/iot-world

About Internet of Things World Internet of Things World 2017 is the world’s largest and most comprehensive IoT event with over 11,000 attendees, 400+ industry thought leaders and 250+ exhibitors. With a focus on monetising and gaining value from the IoT revolution through enabling industry-wide collaboration and building partnerships, Internet of Things World provides a unique opportunity to meet the full ecosystem. With a comprehensive conference agenda covering everything from smart cities, manufacturing, supply chain, healthcare, smart home, aviation and connected/autonomous transportation to data analytics, AI, security, privacy, and blockchain, Internet of Things World 2017 boasts the most comprehensive IoT agenda in the marketplace. In addition to conference passes, the event offers free exhibition only passes for those wishing to browse the expo hall, allowing visitors access to selected summits and the exhibition floor for networking and meeting new suppliers.

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rld’s The Wo Largest y unit m m o C IoT

18TH EVENT SINCE 2009 IoT Evolution I July 17-20, 2017 I Caesars Palace I Las Vegas

www.iotevolutionexpo.com

IoT Evolution, to be held in Las Vegas, USA on 17-20 July 2017, explores groundbreaking IoT technologies and solutions that companies can use now to optimise business processes, increase productivity and drive new revenue opportunities. The conference includes four tracks of content, four all new preconference workshops, an Industrial IoT conference, hands on demonstrations, keynotes and an IoT exhibition. Here, IoT Now previews the event

With four tracks of content, IoT Evolution covers all functional areas of the enterprise and highlights the IoT solutions and strategies that will drive success. Conference tracks include:

Business Intelligence and Analytics In this track, attendees will delve into the inner workings of strategic business intelligence and analytics. Learn how sensors and IoT technology at the edge of the network deliver information, and how that intelligence is processed, managed and used to help enterprises make powerful tactical business decisions that will lead to real improvements in business outcomes.

Smart City The smart city is the heart of true systems of things and the end result of total IoT implementation. Here, conference attendees will discover the smart cities are designed to support the citizens of those communities and help to make their lives better, while finding efficiencies in transportation, lighting, parking, buildings, energy and dozens of other vertical industries. Learn to take advantage of the IoT to facilitate services.

Enterprise Operations Operations departments are where the work of IoT implementation happens in the enterprise. This track will explore the ways to enable operators to utilise remote management and asset tracking to maximise operations, lower costs, be more effective and find new revenue opportunities. Here, enterprise executives will learn how to build a systematic IoT strategy, engineers will learn where to focus their efforts for the greatest returns and business development will see the trends that will shape the industry.

IoT Innovation

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The Third Industrial Revolution is embodied in the IoT, and innovation is the heart of our industry. In this series of forward-looking sessions and breakouts, attendees will look ahead to make plans for implementing the systems of things that will shape the future of the planet and the economy. There will be new opportunities, new business models and exponential digital transformation in the coming years and this is where you’ll learn how to be ahead of the curve.

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Pre-conference workshops include:

IoT Developers Workshop For this day-long workshop, we invite developers and engineers to brush up on existing skills, learn about new methods for solving IoT challenges and gather the tools necessary to keep innovating into 2018 and beyond. Courses will include: Hands-On Work, Ubuntu Core and Open IoT, Prototyping, Integration testing and more.

IoT API Hotlist Who should attend IoT Evolution Conference & Expo

Connected Home Workshop The home is where the heart of the IoT is. For many consumers, the only place they know they touch the IoT is at home, in the form of smart lighting, security systems and other technologies. To earn greater adoption rates, IoT companies need to get to them where they live. In this workshop, we will introduce solutions for: smart energy, voice control, mobile device integration, privacy and more.

IoT Security Certification The greatest hurdle facing the IoT right now is security. And what’s even more challenging: it’s a moving target. Recognising that, we bring this IoT Security Certification programme to our pre-conference agenda with the goal of arming attendees with the most up-to-date tools for protecting their networks and their customers. Topics include: the edge, Industrial IoT (IIoT), breach response/countermeasures, risk assessment and more. ▼

• M2M platform companies • Device manufacturers • Sensors and embedded systems companies • Systems integrator • Service providers – fixed, wireless and satellite • Enterprise executives - Fleet - Supply chain and logistics - Manufacturing - IT • Developers • Retail executives • Healthcare management executives

The application programme interface (API) is the language of interoperability and the mechanism by which many IoT solutions accomplish their goals. In this pre-conference track, attendees will learn about some of the practically infinite ways to use APIs as tools for IoT implementation. Some of the topics at hand are: Uber as IoT, Layer 3.0, Twilio and Voice Controls.

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Conference Special Events: IoT Evolution returns to Las Vegas with a strengthened focus on the enterprise and how IoT solutions will impact how companies operate and drive revenue. There are several new additions to the programme, most notably the new Industrial IoT Conference, produced in partnership with the Industrial Internet Consortium, Machine Learning Certification and the Telit IoT Innovation and the Best Practices Showcase. • All New Industrial IoT Conference A partnership with the Industrial Internet Consortium, this new collocated conference will highlight how the convergence of machine and smart data is transforming manufacturing and supply chain functions. Here you will learn about industrial IoT solutions that will dramatically improve performance, lower operating costs and increase reliability.

• Business Impact Awards: The IoT Evolution Business Impact Award is a special awards programme focused on recognising companies and business leaders who have successfully implemented M2M and the IoT solutions to solve a business issue, launch a new service or create a revenue opportunity. Winners present their solutions during the event.

• Battle Royale The Battle Royale is the successor to the wellestablished IoT Evolution Battle of the Platforms, which sought to identify the bestin-class platforms to manage IoT executions all over the globe. But the IoT has evolved, and so has the Battle. Now, the all-new Battle Royale will showcase the breadth and scope of the enterprise-level Internet of Things by challenging all comers to join us at Caesar's Palace, the home of epic battles since the rise of the Roman Empire, and, in Las Vegas, for decades. Each entrant is challenged to show real proof that their product, solution or execution is truly the best in the world.

• CEO Innovation Summit The IoT Evolution CEO Innovation Summit is for the corporate leaders who drive innovation and look to foster it within the organisation. This summit looks at how to take the functional aspects of IoT and integrate them throughout the organisation to transform the business into a fourth industrial revolution powerhouse.

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• IoT Evolution All Conference Party Taking place on 19 July, this is an opportunity for all conference attendees to network and establish new connections, in a fun, relaxed atmosphere.

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Speakers: Dan Benhammou, CEO, Acyclica Syed Hosain, chief technical officer, Aeris Rob Dolci, president, AizoOn US Rick Whitt, director for Strategic Initiatives, Alphabet/Google John Feland, CEO and founder, Argus Insights Robert Forget, chief technical officer, Aware360 Vince Ricco, business development, Axis Communications Rod McLane, senior director of product marketing, Ayla Networks Kambiz Aghili, CEO, Blue Sky Network Dave McCarthy, senior director of products, BSquare Mike Walkley, managing director, Canaccord/Genuity

Key Exhibitors Include:

David Miller, CSO, Covisint

• • • • • • • • • • • • • • • •

Carl Ford, CEO, Crossfire Media

Accelerated Concepts Altaworx Anaren Anritsu Aware360 CENTRI Technology Clearblade Cradlepoint Gemalto GetWireless Industrial Internet Consortium Intertek Rev.io Tellient US Cellular Virtium

James Turino, managing partner, Drakestar Roger Rea, product manager, IBM John Horn, CEO, Ingenu Louis Desroches, product line manager - Oil and Gas, Intel James Brehm, founder and technology evangelist, J Brehm & Associates Ashok Nare, founder and CEO, Kollabio Michael Lenoce, managing director, MVP Capital Christian Legare, executive vice president and chief technical officer, Micrium Vicki Barbur, PhD Technology Transfer Office, MITRE Dennis Hamann, CEO, Mobelisk Technology Dean Weber, chief technology officer, Mocana Ronald Del Sesto, partner, Morgan Lewis Randy Van Buren, solutions engineer, Nokia Arthur Lozinski, CEO, Oomnitza Arthur Hicken, chief evangelist, Parasoft Henry Essert, US Insurance Management risk leader, PWC Michael Crawford, partner, Q Advisors

IoT Evolution named a top IoT conference by: • Tech Beacon: Listed as a 2017 "Must Attend" IoT event • Business Insider: Listed as one of the "World's Best IoT Conferences and Expos to attend in 2017" • Calysto: IoT Evolution is an "event to have on the calendar" • Link Labs: The 5 Best IoT Conferences You Should Attend in 2016 • Losant: 16 of the Best IoT Conferences in 2016 • Jeremy Geelan: The 40 Most Important Internet of Things Events of 2015 • Hewlett Packard Enterprise: 30+ of the best mobility and IoT conferences in 2017

Dave Kjendal, chief technical officer, Senet Phil Attfield, chief technical officer, Sequitor Labs Angel Mercedes, manager, Sierra Wireless Craig Copland, vice president, SwissRe Robert Lutz, vice president of marketing and business development, Systech Tristan Barnum, co-founder, Tellient David Knight, founder and CEO, Terbine Chris Celiberti, vice president, The Infield Group Lukas Kuhn, chief technical officer, Tramourline Labs Steve Hanna, senior principal, Infineon and Trusted Computing Group Srinath Sitaraman, Underwriter Laboratories Ruthie Lyle, lead research engineer, USAA Doug Wilson, IoT specialist, Verizon Partner Program, Verizon Mark Thirman, vice president of M2M Americas, Vodafone Marcellus Buchheit, president and CEO, Wibu-System USA Kamal Desai, product line manager, WindRiver Adam Tilow, associate director, Woodside Capital

Keynote speakers: • Jennifer Singh, director, Applied Innovation, Thomson Reuters • Kris Alexander, chief strategist, Connected Devices & Gaming, Akamai Technologies • Dr. Zulfikar Ramzan, chief technology officer, RSA • George Mulhern, CEO and chairman of the board, Cradlepoint • Stephen Mellor, chief technology officer, Industrial Internet Consortium

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Supplement IoT Now - April/May 2017

What makes IoT Evolution unique? IoT Evolution provides an unbiased and inclusive view of the IoT ecosystem. The direction of the programme is not tied to any particular standard, association or user group. The exhibition includes companies that are competing for your business and are ready to show you how to integrate IoT into your business and corporate structure.

SPECIAL REGISTRATION Offer for IoT Now Readers Register with code NOW and Save $500!

IoT Evolution conference programme provides an understanding of how IoT will be incorporated into business and operational plans now and well into the future. By highlighting the robust nature of IoT, conference sessions focus on a myriad of technologies giving attendees an unbiased view of the full spectrum of solutions for their unique business needs. IoT Evolution offers a level playing field to evaluate all possible IoT solutions for your unique business needs. Become the change agent in your company, bring back ideas that show how IoT solutions can permeate nearly every business function in your company.

IoT Evolution Conference & Expo 2017 in numbers

3,500

750+

75+

60+

expected attendees

companies participating

speakers

exhibitors

Supplement IoT Now - April/May 2017

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DIARY Internet of Things Applications, Berlin 2017 Berlin, Germany, 10-11 May 2017 http://www.idtechex.com/internet-ofthings-europe/show/en/

Connected Hub (part of Automobile Barcelona trade show)

Utility Week Live

TU-Automotive Detroit

Birmingham, UK, 23-24 May 2017 www.utilityweeklive.co.uk

Detroit, USA, 8-9 June 2017 http://www.tuauto.com/detroit/index.php

Connected Claims USA Summit Chicago, USA, 24-25 May 2017 http://events.insurancenexus.com/con nectedclaimsusa/

Industrial IoT Europe Summit

Barcelona, Spain, 11-12 May 2017 connected hub Barcelona

Munich, Germany, 31 May - 1 June 2017 https://www.iottechexpo.com/europe/

Connected Cars Europe 2017

IoT Tech Expo Europe 2017

Brussels, 11th May 2017 https://eu-ems.com/summary.asp? event_id=3324&page_id=8072

TM Forum Live! 2017 Nice, France, 15-18 May 2017 http://www.tmforumlive.org

Internet of Supply Chain Amsterdam, Netherlands, 17-18 May 2017 https://internetofbusiness.com/events /internet-of-supply-chain-emea/

IoT World 2017 Santa Clara, USA, 16-18 May 2017 https://tmt.knect365.com/iot-world/

Connected and Autonomous Vehicles Santa Clara, USA , 15-18 May 2017 https://tmt.knect365.com/connectedvehicles/

Berlin, German, 1-2 June 2017 https://gateway.iottechexpo.com/euro pe2017/central-grid/register/

AI Expo Europe 2017 Berlin, German, 1-2 June 2017 https://www.ai-expo.net/europe/

Security of Things World 2017 Berlin, Germany, 12-13 June 2017 http://securityofthingsworld.com/en/

Internet of Things World Europe London, UK, 13-15 June 2017 https://tmt.knect365.com/iot-worldeurope/

Tech XLR8 London, UK, 13-15 June 2017 https://tmt.knect365.com/techxlr8/

eTail Europe 2017

Blockchain Expo Europe

London, UK, 20-22 June 2017 http://etaileurope.wbresearch.com

Berlin, German, 1-2 June 2017 https://www.blockchain-expo.com

IoT Global Congress 2017

6th International Internet of Things Expo New York, USA, 6-8 June 2017 http://www.thingsexpo.com

Smart & Safe City Event The Hague, The Netherlands, 7-8 June 2017 http://www.smart-circle.org/smartcity/

Iotinvest London, UK, 7 June 2017 https://internetofbusiness.com/iotiotinvest/

London, UK, 20-22 June 2017 http://iotglobalcongress.com

Insurance IoT Europe Summit London, UK, 26-27 June 2017 http://events.insurancenexus.com/insu ranceioteurope/

IoT Evolution 2017 Las Vegas, USA, 17-20 July 2017 http://www.iotevolutionexpo.com/

Empowering your choice of IoT platform The only completely independent analyst-driven tool designed to help enterprises evaluate and navigate the IoT platform landscape.

Find the best match platform for your enterprise at:

www.iotglobalnetwork.com

Contact either: Robin Duke-Woolley at Beecham Research rdukewoolley@beechamresearch.com Charlie Bisnar at IoT Global Network c.bisnar@wkm-global.com

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