WE’VE WITNESSED AN UNPRECEDENTED DEMAND FOR CLOUD AND DYNATRACE

It’s a fact that with the changing technology and business landscape, organizations need to equally leverage solutions and capabilities that can better manage their investments. With this thought, we met with Michael Allen, VP of Worldwide Partners at Dynatrace at the IDC Public Sector Congress in Abu Dhabi to a single cloud provider. They are a managing a mix of SaaS, Platform-as-a-Service (PaaS), and Infrastructureas-a-Service (IaaS), as a hybrid multi-cloud.

What are the reasons for adopting cloud?

It’s because they want to have the simplification of elasticity and security. They also want to take advantage of cloud native services, to enable innovation at speed of business. With this comes an explosion of data, which has resulted in a tsunami of complexity on different platforms. These complexities have gone beyond the possibilities of what traditional infrastructure can manage. To navigate these complexities with precision, organizations turn to observability. And it’s not just about putting data on dashboards and having humans look at that data. Because of that tsunami of data, there is really a need to have an AI driven approach, with machines looking at that data, and being able to make it easy to understand and derive actionable conclusions from it.

VP

Tell us about Dynatrace?

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale.We are a Software-asa-Service (SaaS) based company and are listed on the New York Stock Exchange. We have approximately 3,500 of the world’s top 15,000 public sector and commercial sector customers on our platform. We recently announced the availability of our SaaS platform on Microsoft Azure natively in the UAE.

I would like to know what are the challenges of hybrid cloud deployment and how is the SaaS observability solution by Dynatrace solving them?

Many industries in the public and private sector have been adopting the cloud very rapidly over the last decade. Many of those organizations still have some of their workloads running on their legacy data centers. And, many of those organizations have not limited themselves

How does the partnership between Microsoft Azure and Dynatrace influence the businesses in ME?

Many of our private and public sector clients are leveraging Microsoft to run parts if not all of their applications in the Azure Cloud. Microsoft Azure has made huge investments in the Middle East. In the UAE specifically, Microsoft has introduced multiple data centers, which provide the resilience and scale to the region. So those customers who are running their workloads in Azure have data sovereignty, because the data is being stored here. We too made an investment in establishing our headquarters for the Middle East in the UAE earlier this year. Since then, we’ve witnessed an unprecedented demand from our customers wanting not only to adopt the cloud, but demand for Dynatrace.

What advantages can partners expect to gain from better observability?

It’s faster adoption! Many of the organizations in the UAE, and more so in the public sector, know that leveraging cloud in the right manner can only be done with intelligence and automated observability. And organizations are demanding that observability platform be hosted here, in the UAE, in a resident cloud, with the same resiliencies and capabilities as elsewhere.