VPL Corporate Annual Workplan 2022 by Vaughan Public Libraries

VPL Corporate Annual Work Plan 202ȃ

Every year we develop a list of objectives and performance Every yearso wethat develop a list of objectives and performance measures we can deliver the best possible experience for measures that we can deliver possible experience ǋūƭɍ ¹ĺĚƙĚ îƑĚ ċîƙĚē ūŠ ūƭƑ ǶǄĚ ǋĚîƑ ¬ƥƑîƥĚĳĿČ ¡ŕîŠɈ îŠē ƙĺūǅ you. Theseso are based on our ﬁve the yearbest Strategic Plan, and show ĲūƑ ǋūƭɍ ¹ĺĚƙĚ îƑĚ ċîƙĚē ūĲĲ ūƭƑ ǶǄĚ ǋĚîƑ ¬ƥƑîƥĚĳĿČ ¡ŕîŠɈ îŠē ĺūǅ ǅĚ îĿŞ ƥū ĚŠƑĿČĺɈ ĿŠƙƎĿƑĚ îŠē ƥƑîŠƙĲūƑŞɍ ¤Ěîē ūŠ ƥū ēĿƙČūǄĚƑ how we aim to enrich, inspire and transform. Read on to discover ƙĺūǅ ĺūǅ ǅĚ îĿŞ ƥū ĚŠƑĿČĺɈ ĿŠƙƎĿƑĚ îŠē ƥƑîŠƙĲūƑŞɍ ¤Ěîē ūŠ what we plan to do in 2022. to discover what we plan to do in 202ȃ.

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ANNUAL CORPORATE GOALS GOAL 1: Enrich People: VPL proactively responds to stakeholder needs by championing diversity, equity and inclusion and by empowering staff to achieve service excellence.

Initiatives: 1.1.Empower Empower staffstaff through through commitment commitment to professional to professional development development opportunities opportunities 2.2.Develop Develop future future leaders leaders through through intensive intensive training training programs 3. Encourage programs staff to take on higher levels of responsibility 4.3.Coordinate Encourage training stafffor to Management take on higherstaff levels onof Positive Spaces responsibility 5.4.OfferCoordinate quarterly Intellectual training forFreedom Management lunchstaff and on learns Positive for staff Spaces Spaces Positive 6.5.Promote Offerparticipation quarterly Intellectual in comprehensive Freedom Wellness lunch andStrategy learns for staff for staff – LifeWorks 7.6.Provide Promote coaching participation and mentoring in comprehensive to library professionals Wellness 8. Recruit Strategy and comprehensively for staff – LifeWorks onboard new staff 9.7.Establish Provide Data coaching & Strategy and Analyst mentoring position to library to support professionals 8.organizational professionals Recruit andneeds comprehensively onboard new staff 10. 8. Ensure 9. Recruit Establish diversity and Data comprehensively in&job Strategy postingAnalyst locations onboard position new to staff support ȂȂɍ ¬ƥƑĿǄĚ ĲūƑ î ƙƥîĲĲ ČūŞƎŕĿŞĚŠƥ ƥĺîƥ ƑĚǷĚČƥƙ ƥĺĚ ŞîŒĚɠƭƎ 9. organizational Establish Data needs & Strategy Analyst position to support 10. ofofthe the organizational Ensure local localcommunity diversity community needs in job posting locations 10. Strive 11. Ensurefor diversity a staff in complement job postingthat locations reﬂects the make-up ȂȂɍ of ¬ƥƑĿǄĚ ĲūƑ î ƙƥîĲĲ ČūŞƎŕĚŞĚŠƥ ƥĺîƥ ƑĚǷĚČƥƙ ƥĺĚ ŞîŒĚɠƭƎ the local community of the local community

12. 12.Conduct Conduct VPL VPL Staff Staff Satisfaction Satisfaction Survey Survey 13. 13.Offer Offer monthly monthly Town Town Halls Halls for for all staff all staff to enhance to enhance internal communication internal communication 14. 14.Build Build VPL’s VPL’s Staff Staff Engagement Engagement team team focus focus on on learning learning and development and development 15. 15.Coordinate Coordinate quarterly quarterly staff staff engagement engagement initiatives initiatives andand an annual an annual staff appreciation staff appreciation celebration celebration Ȃȇɍ ¤ĚǶŠĚ ƥĺĚ ØūƑŒ ĲƑūŞ OūŞĚ ƎƑūĳƑîŞ ƥū î ǶŠîŕ ƙƥîƥĚ Ȃȇɍ Reﬁne 16. ¤ĚǶŠĚ ƥĺĚ ØūƑŒ ĲƑūŞ OūŞĚ ƎƑūĳƑîŞ ƥū î ǶŠîŕ ƙƥîƥĚ the Work from Home program to a ﬁnal state

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ANNUAL CORPORATE GOALS GOAL 2: Inspire Opportunities: VPL provides life-long learning opportunities that promote collaboration, literacies and innovation through comprehensive programming, dynamic services, multifaceted collections and strong citizen engagement.

Initiatives: 1.1.Celebrate Celebrate 50th50th anniversary anniversary of Woodbridge of Woodbridge Library Library ȃɍ ~ĲǶČĿîŕŕǋ ŕîƭŠČĺ gĚŠēĚƑǋ ĿŠ ƎîƑƥŠĚƑƙĺĿƎ ǅĿƥĺ ÞūƑŒ ¤ĚĳĿūŠ ȃɍ Ofﬁcially 2. ~ĲǶČĿîŕŕǋ ŕîƭŠČĺ gĚŠēĚƑǋ ĿŠ ƎîƑƥŠĚƑƙĺĿƎ ǅĿƥĺ ÞūƑŒ launch Lendery in partnership with 3. Resume York Region travelling Region museum exhibits in libraries ȅɍ ¤ĚƥƭƑŠ ĿŠɠŕĿċƑîƑǋ ƎƑūĳƑîŞƙ ǅĿƥĺ ēĚǶŠĚē ƎƑūƥūČūŕƙ 3. Resume travelling museum exhibits in libraries 5.4. ȅɍ Integrate ¤ĚƥƭƑŠ ĿŠɠŕĿċƑîƑǋ ƎƑūĳƑîŞƙ ǅĿƥĺ ēĚǶŠĚē ƎƑūƥūČūŕƙ Return virtual in-library programs programs into core withsuite deﬁned of programs protocols 6.5.Coordinate Integrate inclusive virtual community programs into programming core suite of programs 7.6.Initiate Coordinate monthly inclusive reading challenges community programming 8.7.Introduce InitiateChildren’s monthly reading Mental Health challenges lectures series 9.8.LoanIntroduce Parks passes Children’s through Mental Ontario Health Parks lecture partnership series 10. 9. Introduce Loan Parks culinary passes literacy through programming Ontario Parks at VMC partnership 11. 10.Host Introduce innovative culinary events literacy such as programming Family Nights at and VMCFamily 11. Literacy Literacy HostDay innovative Day events such as Family Nights and Ȃȃɍ ¡îƑƥĿČĿƎîƥĚ ĿŠ sîƥĿūŠîŕ ~ŠĚ Ěɠ¤Ěîē Family Literacy Day îŠîēî 13. Ȃȃɍ 12. Provide ¡îƑƥĿČĿƎîƥĚ ĿŠ sîƥĿūŠîŕ ~ŠĚ Ěɠ¤Ěîē Participate accessintoNational sensoryOne resources e-Readand Canada îŠîēî cognitive 13. care care Provide kits kits access to sensory resources and cognitive 14. Install careStorywalks kits in a park in each Ward in Vaughan in 14. partnership partnership Install Storywalks with withPublic Public inWorks aWorks park in each Ward in Vaughan 15. Coordinate in partnership innovative with socially Public Works responsible programs by 15. VPL’s VPL’s Coordinate Giving GivingSquad Squad innovative socially responsible programs by VPL’s Giving Squad

16.Increase Increase community engagement with virtual outreach 16. community engagement with virtual outreach opportunities schools and groups opportunities forfor schools and groups 17. Procure collections Spirit of Generosity 17.Procure DEIDEI collections withwith Spirit of Generosity fundfund 18.Increase Increase citizen awareness of upcoming municipal 18. citizen awareness of upcoming municipal and provincial elections and host advance polls and provincial elections and host advance polls forfor thethe provincial election provincial election ȂȊɍ ƭĿŕē ƙƥƑūŠĳ ƎîƑƥŠĚƑƙĺĿƎƙ ǅĿƥĺ ƥĺĚ Þq ȂȊɍ Build 19. ƭĿŕē ƙƥƑūŠĳ ƎîƑƥŠĚƑƙĺĿƎƙ ǅĿƥĺ ƥĺĚ Þq strong partnerships with the YMCA îŠē OūƙƎĿƥîŕ and Hospital îŠē OūƙƎĿƥîŕ ȃȁɍ ȃȁɍ ūŕŕîċūƑîƥĚ ǅĿƥĺ ÞūƑŒ ʨ 'ƭƑĺîŞ ¤ĚĳĿūŠ ŕĿċƑîƑĿĚƙ ūŠ 20. Collaborate ūŕŕîċūƑîƥĚ ǅĿƥĺ ÞūƑŒ îŠē 'ƭƑĺîŞ ¤ĚĳĿūŠ ŕĿċƑîƑĿĚƙ ūŠ with York and Durham Region libraries on programming initiatives programming initiatives 21.Conduct Conduct Community Consultation Woodbridge 21. Community consultation for for Woodbridge Library Library renovation and new West Woodbridge renovation and new West Woodbridge Library Library 22.Build Build relationship with Chippewas of Rama partner 22. relationship with Chippewas of Rama ourour partner First Nations Public Library First Nations Public Library 23.Initiate Initiate relationship with Niagara University 23. relationship with Niagara University ȃȅɍ ƭĿŕē ƑĚŕîƥĿūŠƙĺĿƎ ǅĿƥĺ ÞūƑŒ ¤ĚĳĿūŠîŕ ¡ūŕĿČĚ ȃȅɍ Build 24. ƭĿŕē ƑĚŕîƥĿūŠƙĺĿƎ ǅĿƥĺ ÞūƑŒ ¤ĚĳĿūŠîŕ ¡ūŕĿČĚ relationship with York Regional Police ȃȆɍ ēēƑĚƙƙ ǶŠēĿŠĳƙ îŠē ĿŞƎŕĚŞĚŠƥ îČƥĿūŠƙ ĿŠ ƑĚƙƎūŠƙĚ ƥū ȃȆɍ Address 25. ēēƑĚƙƙ ǶŠēĿŠĳƙ îŠē ĿŞƎŕĚŞĚŠƥ îČƥĿūŠƙ ĿŠ ƑĚƙƎūŠƙĚ ﬁndings and implement actions in response to 2021 Customer Survey 2021 Customer Survey

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ANNUAL CORPORATE GOALS GOAL 3: Transform Communities: VPL offers welcoming and accessible destinations that support growth through sustainable, ĚĲǶČĿĚŠƥ îŠē ĚĲĲĚČƥĿǄĚ ūƎĚƑîƥĿūŠƙɍ efﬁcient and effective operations.

Initiatives: 1.1.Reopen Reopen closed closed Community Community Libraries Libraries andand restore restore facility facility îČČĚƙƙ ƥū ƎƑĚɠƎîŠēĚŞĿČ ŕĚǄĚŕƙ îČČĚƙƙ ƥū ƎƑĚɠƎîŠēĚŞĿČ ŕĚǄĚŕƙ access to pre-pandemic levels 2. Complete Maple Library renovation project and open 2. Complete Maple Library renovation project and open reimagined Maple Library reimagined Maple Library 3. Open new VMC Library VMC Express 3. Open new VMC Library andand VMC Express Begin construction of Carrville Community Centre, 4.4.Begin construction of Carrville Community Centre, Library Library and District Park and and District District ParkPark 5. Complete Woodbridge Library meeting room renovation 1. Complete Woodbridge meeting room renovation 5. 6. Complete Administration Area renovation 2.7.Complete 6. Administration Area renovation Launch Woodbridge Library entrance renovation project 3.8.Launch 7. Woodbridge EntranceLibrary renovation project Advance BathurstLibrary Clark Resource parking lot 4. Advance 8. Bathurst Clark parking lot redesign construction redesign construction 5.9.Initiate 9. planning andand design of new West Woodbridge Initiate planning design of new West Woodbridge Library Library 6.10. 10. Facilitate Facilitate community community engagement engagement for for new new and and renovated renovated Facilitate community engagement for new and renovated facilities facilities facilities 11. Completion of Building Design Standards Guide 7. Completion 11. Completion ofofBuilding Building Design Design Standards Standards guide guide Ȃȃɍ TŠĿƥĿîƥĚ ƭƎēîƥĚ ūĲ ŕūŠĳɠƑîŠĳĚ ĲîČĿŕĿƥǋ ƎŕîŠŠĿŠĳ ēūČƭŞĚŠƥ Ȃȃɍ Initiate 12. TŠĿƥĿîƥĚ ƭƎēîƥĚ ūĲ ŕūŠĳɠƑîŠĳĚ ĲîČĿŕĿƥǋ ƎŕîŠŠĿŠĳ update of long-range facility planning ȉɍ TŠĿƥĿîƥĚ ƭƎēîƥĚ ūĲ ŕūŠĳɠƑîŠĳĚ ĲîČĿŕĿƥǋ ƎŕîŠŠĿŠĳ ēūČƭŞĚŠƥ document Active Together Master Plan (ATMP) Active ActiveTogether TogetherMaster MasterPlan Plan(ATMP) (ATMP) 13. Develop and implement signage strategy increase 9. Develop 13. Developand andimplement implementsignage signagestrategy strategy tototo increase increase visibility of libraries visibility visibilityofoflibraries libraries

14.Conduct Conduct AODA Accessibility review(computers (computersand and 10. AODA Accessibility review 14. ƙūĲƥǅîƑĚɈ ċƭĿŕēĿŠĳƙ ĚƥČɍ ¡ŕîŠ ȃȁȃȄ ɠȃȁȃȈɛ ƙūĲƥǅîƑĚɈ ċƭĿŕēĿŠĳƙ ĚƥČɍ ¡ŕîŠ ȃȁȃȄ ɠȃȁȃȈɛ software, buildings etc. Plan 2023 -2027) 15. Embark upon comprehensive reviewand andrebuilding rebuildingof of 11. review 15. Embark upon comprehensive VPL website VPL website 16. Accelerate modernization StaffEngagement Engagement functions 12. 16. Accelerate modernization ofof Staff 17.functions Create and implement Digital Marketing strategy to increase and improve digital exposure 13. 17. Created and implemented Digital Marketing strategy to 18. Develop targeted promotions to increase use of increase and improve digital exposure Centre for Equitable Library Access for customers with 14. targeted promotions to increase use of Centre 18. Develop visual disabilities Equitable Library Access for customers with visual 19.forIncrease circulation and awareness of multilingual disabilities collections 15. Increase and awareness of marketing multilingual 19. 20. Initiatecirculation and implement geotargeting collections 21. ȃȂɍ TŠƥƑūēƭČĚ ƥîƑĳĚƥĚē ŞîƑŒĚƥĿŠĳ ČîŞƎîĿĳŠƙ ƥū ŠūŠɠƭƙĚƑƙ Introduce targeted marketing campaigns to non-users 16. and implemented 20. 22.Initiate Adopt inclusive readers’geotargeting advisory and marketing merchandising practices ȂȈɍ TŠƥƑūēƭČĚ ƥîƑĳĚƥĚē ŞîƑŒĚƥĿŠĳ ČîŞƎîĿĳŠƙ ƥū ŠūŠɠƭƙĚƑƙ ȃȂɍ TŠƥƑūēƭČĚ ƥîƑĳĚƥĚē ŞîƑŒĚƥĿŠĳ ČîŞƎîĿĳŠƙ ƥū ŠūŠɠƭƙĚƑƙ 23.Adopt Complete rebranding 18. inclusive reader’sinitiative advisory and merchandising 22. 24.practices Continue to track metrics and analyze data to continuously improverebranding service excellence at VPL 19. initiative 23. Complete 20. 24. Continue to track metrics and analyze data to continuously improve service excellence at VPL