JUNE 1, 2023 |
JUNE 1, |
COMMUNICATION
COMMUNICATION
BULLETIN 2022-23 ISSUE 57
BULLETIN 2022-23 ISSUE
IN THIS ISSUE: IN ISSUE: Provider Touchpoint | REMINDER: End of Prior Authorization Flexibilities | Corrected Claims: Guidance When Submitting the UB-04 Form | Upcoming Change: HHAeXchange Support Requests | Open Office Hours for Providers | Save the Dates: Upcoming 1915(i) Trainings for Providers | Best Practices for Supporting and Affirming LGBTQI+ Youth: Updates from SAMHSA and the Field | Screening of ‘UNMET: North Carolina’s Two Developmental Disability Crises’
ALL NETWORK PROVIDERS NETWORK PROVIDERS
Provider Touchpoint Provider Touchpoint
June 9, 2023, 11 a.m.-12 p.m.
June 2023, 11 a.m.-12 p.m.
The Provider Touchpoint webinar is your source for the latest information on topics that affect Vaya Health network providers We encourage all network providers to attend Registration is not required. The link to each webinar is published both the week prior to and the week of the event in the Provider Communication Bulletin PROVIDER
REMINDER: End of Prior Authorization Flexibilities REMINDER: End Prior Authorization Flexibilities
Beginning April 1, 2023, Vaya implemented prior authorization flexibilities as we transitioned to our new Provider Portal Provider Portal These flexibilities ended at 11:59 p m yesterday, May 31, 2023, for both flexibilities ended at 11:59 p m yesterday, May 31, for both Medicaid and State-funded services Medicaid and State-funded services
Refer to Provider Communication Bulletin, Issue 56 Provider Communication Bulletin, Issue 56 (May 25, 2023) for additional guidance.
BEHAVIORAL HEALTH, I/DD, AND TBI PROVIDERS BEHAVIORAL HEALTH, I/DD, AND TBI PROVIDERS
Corrected Claims: Guidance When Submitting the UB-04 Form
Corrected Claims: When Submitting the UB-04 Form
correctly and timely
Memo: Memo: Corrected Claims: Guidance When Submitting the UB-04 Form Corrected Claims: Submitting the UB-04 Form (June 1, 2023)
Upcoming Change: HHAeXchange Support Requests Upcoming Change: HHAeXchange Support Requests
The support@hhaexchange com support@hhaexchange com email address for HHAeXchange (HHA) will sunset July 1, 2023. Moving forward, providers should make HHAeXchange support requests via HHA’s should make HHAeXchange support via HHA’s Client Support Portal Support
This change will not affect any other email addresses associated with HHAeXchange, including those used for North Carolina-specific communications.
LEARNING LEARNING AND PARTICIPATION AND PARTICIPATION OPPORTUNITIES OPPORTUNITIES
Open Office Hours for Providers Open Office Hours for Providers
Vaya will continue to offer virtual open office hours for providers through June 21, 2023. Providers are invited to drop in to ask questions related to doing business with Vaya Subject matter experts on multiple topics will be available each session to answer your questions.
To join, please select the link below:
Wednesday, June 7, 2023, 11 a m -1 p m
Wednesday, June 7, 2023, 11 a m -1 p m
Thursday, June 8, 2023, 1-3 p.m. June 8, 2023, 1-3 p.m.
Tuesday, June 13, 2023, 9-11 a m 13, 2023, a m
Wednesday, June 14, 2023, 11 a.m.-1 p.m.
Wednesday, June 14, 2023, 11 a.m.-1 p.m.
Thursday, June 15, 2023, 1-3 p m June 15, 1-3 m
Vaya will announce additional open office hours in future Provider Communication Bulletins
Reminder: Reminder: Providersmaynotdiscussmember/recipientprotectedhealthinformation(PHI)during thesecallsduetothepresenceofmultipleVayastaffandotherproviders.
Save the Dates: Upcoming 1915(i) Trainings for Providers Save the Dates: Upcoming 1915(i) Trainings for Providers
Most current NC Medicaid 1915(b)(3) home and community-based services will be offered under the 1915(i) State Plan Option upon Tailored Plan launch on Oct 1, 2023 To support providers, Vaya will present 1915(i) trainings on the following dates:
June 20, 2023, 10 a m -12 p m 20, 10 a m -12 p m
June 22, 2023, 1-3 p.m. 22, 1-3 p.m.
June 28, 2023, 10 a m -12 p m 28, 10 a m -12 p m
We will share more details about the training content in upcoming Provider Communication Bulletins Best Practices for Supporting and Affirming LGBTQI+ Youth:
Hosted by the National Council for Mental Wellbeing, this webinar will provide an overview of key scientific updates and implications for clinical care, public policy, and empowering families to advocate for their LGBTQI+ youth The session will give mental health and substance use treatment providers knowledge and resources to implement evidence-based and intersectional therapeutic
approaches with LGBTQI+ youth and to support youth and their families in reaching their potential Register online. Register online.
Screening of ‘UNMET: North Carolina’s Two Developmental Screening of ‘UNMET: North Carolina’s Two Disability Crises’ Disability Crises’
June 9, 2023, 7-9 p.m. June 2023, 7-9 p.m.
MAHEC will host a free screening of “UNMET: North Carolina's Two Developmental Disability Crises” at the MAHEC Education Building, 121 Hendersonville Road, Asheville, NC 28803. This 25minute film, commissioned by the North Carolina Council on Developmental Disabilities (NCCDD), shows the real-life situations of people with developmental disabilities and what it looks like when their needs are unmet Learn more and reserve your spot today Learn more and reserve your spot today
Why did I receive this email?
Why I receive this Vaya Health requires all network providers to subscribe to our Provider Communication Bulletin For more information, reference our Provider Operations Manual Provider Operations Manual
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