Loan Repayment Opportunity for Eligible Mental Health Loan Repayment Opportunity for Eligible
Professionals Professionals
North Carolina’s State Loan Repayment Program (SLRP) application cycle is now open This program offers up to $50,000 in educational loan repayment for mental health providers in exchange for a three-year commitment to a team providing comprehensive behavioral health services to rural
PROVIDER TOUCHPOINT – JUNE 23, 2023 PROVIDER TOUCHPOINT – JUNE 23, 2023
Health
Applications are due June 30, 2023 More information is available on the NCDHHS SLRP webpage the NCDHHS
BEHAVIORAL HEALTH, I/DD, AND TBI PROVIDERS BEHAVIORAL HEALTH, I/DD, AND TBI PROVIDERS
Reminder: 1915(i) Waiver Member Assessments Reminder: 1915(i) Waiver Member Assessments
As we advised in Provider Communication Bulletin, Issue 46 Provider Communication Bulletin, Issue 46 (March 23, 2023), provider-based Tailored Care Management (TCM) agencies should continue outreach to members currently receiving 1915(b)(3) services in preparation for North Carolina’s transition to the 1915(i) Home and Community-Based Services Waiver, which is scheduled to go live July 1, 2023
TCM providers must complete independent assessments for these members to access 1915(i) services. Vaya requests that providers submit the completed assessments and eligibility Vaya requests submit the assessments and eligibility spreadsheets to spreadsheets to 1915i@vayahealth com 1915i@vayahealth com by 5 p m on the 15 by 5 m on the 15tth h day of each month to ensure we can day of each month to ensure we can meet NCDHHS deadlines. meet NCDHHS deadlines.
If you have questions, email Jennifer Jennings, Substance Use Network Development Director, at jennifer jennings@vayahealth com
jennifer
Late Incident Response Improvement System (IRIS) Late Incident Response Improvement System (IRIS) Submissions Submissions
Vaya monitors IRIS incident reports and issues plans of correction for providers who fall below 85% timeliness As a reminder:
IRIS incident reports are due within 72 hours of the time a provider learns of the incident (see the IRIS reporting manual IRIS reporting manual for exceptions)
The “Date of Incident” is the date the incident took place.
The “Date Provider Learned of Incident” is the date the provider first learned about the incident.
The “Date Submitted” is when the provider saved and fully submitted the incident report, providing the thumbs up with the incident report number.
Providers should be consistent when entering their organization’s name on incident reports
Providers should submit incident reports on time, even if the initial report is missing information
If the IRIS website is down, providers can obtain a paper incident report form on Vaya’s Provider Provider Central Central or the NCDHHS website website and submit it within the required timeframe via fax to:
Vaya: Vaya: 828-398-4407
NC Division of MHDDSAS Customer Service and Community Rights Team: Division of MHDDSAS Customer Service Rights Team: 919-733-4962
NCDHSR Healthcare Personnel Registry: Healthcare Personnel Registry: 919-733-3207
In these cases, providers are still required to enter the incident report in IRIS when the system is available.
Reports regarding deaths (suicide, homicide/violence, accident, or restraint) in a licensed facility
Reports deaths (suicide, homicide/violence, accident, or restraint) in a licensed facility should always be reported to NCDHSR Complaint Intake Unit via fax at 919-715-7724 should always be reported to Intake Unit via fax at
For more information, contact the Vaya at IIncidentReport@vayahealth.com ncidentReport@vayahealth.com.
communities with a Health Professional Shortage Area score of 15 or higher
LEARNING LEARNING AND PARTICIPATION AND PARTICIPATION OPPORTUNITIES OPPORTUNITIES Open Office Hours for Providers: Authorization Submission Open Office Hours for Providers: Authorization Submission Questions Questions
Beginning April 1, 2023, Vaya implemented prior authorization flexibilities as we transitioned to our Provider Portal Provider Portal These flexibilities ended at 11:59 p m on May 31, 2023, for both Medicaid and State-funded services.
During a virtual, drop-in open office hours session for providers June 21, 2023, we will focus on authorization submissions We will not address questions unrelated to submitting authorizations We will not address to submitting authorizations during this session. during this session. Join online. Join online.
Reminder: Reminder: Providersmaynotdiscussmember/recipientprotectedhealthinformation(PHI)during thiscallduetothepresenceofmultipleVayastaffandotherproviders
1915(i) Trainings for Providers 1915(i) Trainings for Providers
Most current NC Medicaid 1915(b)(3) home and community-based services will be offered under the 1915(i) State Plan Option upon Tailored Plan launch on Oct. 1, 2023. To support providers in understanding these new services, Vaya will present the following 1915(i) trainings:
June 20, 2023, 10 a.m.-12 p.m 20, 10 a.m.-12 p.m. . – Evaluation and assessment requirements, Community Living and Supports, Community Transition, and completing a 1915(i) authorization in Vaya’s Provider Portal Join online Join online
June 22, 2023, 1-3 p.m. 22, 1-3 p.m. – Evaluation and assessment requirements, Individual and Transitional Supports, and Respite services Join online Join online
June 28, 2023, 10 a.m.-12 p.m. 28, 10 a.m.-12 p.m. – Evaluation and assessment requirements, Supported Employment, and Individual Placement and Supports Join online online
NC Medicaid Managed Care Updates Webinar NC Medicaid Managed Care Updates Webinar
June 22, 2023, 3-4 p.m. June 22, 3-4 p.m.
Part of the NCDHHS Community Partners webinar series designed to provide updates on NC Medicaid Managed Care and other Medicaid initiatives, this webinar will include information on Medicaid expansion, continuous coverage unwinding, and upcoming Tailored Plan milestones as well as an opportunity to ask questions. Register online. Register online.
Why did I receive this email? Why I receive this Vaya Health requires all network providers to subscribe to our Provider Communication Bulletin For more information, reference our Provider Operations Manual Provider Operations Manual VAYA HEALTH | vayahealth.com | providers.vayahealth.com
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June 21, 2023, 11 a.m.-1 p.m. June 21, 11 a.m.-1 p.m.
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