ONCOLOGY PRACTICE MANAGEMENT ™
PROCESS IMPROVEMENTS TO ENHANCE PATIENT CARE™
www.OncPracticeManagement.com
NOVEMBER 2012
Implementing a Patient Portal in Your Oncology Practice to Provide PatientCentered Care By Gena Cook Founder and Chief Executive, Navigating Cancer, provider of oncology-specific patient portals
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stablishing a patient-centered approach is rapidly becoming a core requirement in US medical practices. Whether medical home models, accountable care organization (ACO) models, Health Information Technology for Economic and Clinical Health (HITECH) requirements, or new Commission on Cancer standards, all have components of engagContinued on page 6
VOLUME 2 • NUMBER 6
Cancer Center Business Summit
Health Plans Address the Rising Costs of Cancer Care By Dawn Holcombe, MBA, FACMPE, ACHE
Dallas, TX—We have to control oncology costs; we think it makes sense to work with physicians to do so, but we have a long way to go in a short time frame. These were the general messages from 4 leading payers at the 2012 Cancer Center Business Summit. The panel members expressed worries about oncology costs rising to the top concern for many payers, as well as an ongoing concern about widespread varia-
tion in costs and in treatmentchoices for patients with cancer.
WellPoint Oncology Jennifer Malin Medical Home Jennifer Malin, MD, PhD, Medical Director of Oncology, Care Management, WellPoint, Los Angeles, CA, notContinued on page 23
Preparing for the Office of the Inspector General’s 2013 Work Plan By Jennifer Kirschenbaum, Esq, and Erica Youngerman, Esq
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ftentimes providers finding themselves under review comment that they wish they had known oversight was potentially heading in their direction, and that they wish they had
insight into areas of potential areas of exposure. Such lamenting is, of course, wasted energy, because potential exposure is potential exposure, and having “not known” of potential exposure is not a Continued on page 13
C ght N om t D o m yo P u Th nit u b RO e y y VI Ac Af Ca th M t W ford nc e A DE ed il a er sso R ic l C ble Ce ci ar ha C n at AC e. n a te ion ... ge re rs o C 46 ES f
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From the publishers of
©2012 Engage Healthcare Communications, LLC
PA TIE N Br ou T
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INTEGRATING ONCOLOGISTS, PAYERS, AND THE ENTIRE CANCER CARE TEAM