ONCOLOGY PRACTICE MANAGEMENT ™
PROCESS IMPROVEMENTS TO ENHANCE PATIENT CARE™ JULY 2012
www.OncPracticeManagement.com
VOLUME 2 • NUMBER 4
Practice Management Seeing Cancer Strategies for a New Age: Care Through the Oncology Resource Networks
2012 ACOA Conference
By Dawn Holcombe, MBA, FACMPE, ACHE President, DGH Consulting, and Executive Director, Connecticut Oncology Association, South Windsor, CT
Chicago, IL—Lou Levine, a cancer survivor from Chicago, IL, reminded a room full of cancer program executives at the American College of Oncology Administrators (ACOA) 2012 annual conference of the unique perspective that patients with cancer have on their treatment and care. Ms Levine is a 10-year survivor who was treated at the Robert H. Lurie Comprehensive Cancer Center of Northwestern University, Chicago. She spoke simply and eloquently about the little things that are easy to forget when treating patients, but that can have a significant impact on the patient and his/her journey with cancer.
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Patient perspective. Ms Levine asked us to remember that patients with cancer may appreciate help in shaping their
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ecent estimates have put the cost of cancer care at an excess of $100 billion annually, much of which is borne by government payers, including Medicare, Medicaid, and TRICARE for outpatient treatments, including chemotherapy, its administration, and radiation therapy. The Affordable Care Act (ACA) provided in part for the creation of account-
able care organizations (ACOs) and has encouraged the concept of medical homes. Throughout the United States, payers and physicians have been working on developing creative payment strategies that recognize quality care and value, while reducing cost. One particular organization—Oncology Resource Networks—has worked diligently to build clinically integrated oncolContinued on page 18
Quality Standards 2.0
Rex Cancer Center: Integrating Quality Improvement Standards By Neil Canavan
Baltimore, MD—Quality reporting is one of the cornerstones of the healthcare reform. Now is the time to integrate quality improvement mechanisms at your cancer center, suggested Cynthia Jones, BSHA, CPHQ, Quality Program Coordinator at Rex Cancer Center, NC, at the 2012 Association of Community Cancer Centers meeting. Rex Cancer Center—with practices in Wakefield and in Raleigh, NC—consists of 2 hematology/oncology sites with infu-
sion suites, and 4 radiation oncology sites. The center employs more than 1100 medical personnel and treats an average of 150 new patients monthly. In 2008, 2009, and Continued on page 6
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By Craig Deligdish, MD Oncology Resource Networks, Orlando, FL
Ho Co ht t ND t T mm o y PR o u o O C pic nit u b en s y y VI C i t n te C a he DE r n C s: o c A R ar Th m er ss e e m C oc A Ac A un e ia C n f t f t . or ity te ion C ... d C rs o ES 22 ab a f S n le c er
Eyes of a Patient
From the publishers of ©2012 Engage Healthcare Communications, LLC