EMPLOYEE NEWS
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WE’RE MAKING IT AMAZING! J. Bolling “made it amazing” for this customer by providing exceptional customer service.
Good day to you. I want to take a moment to write you about one of your staff in Parking that went above and beyond the call of duty just to assist me. I am a graduate student in the Biochemistry program at VCU. I have been at VCU since 2018. I never met a VCU staff excited and determined about assisting me before till I met Jay in your parking department. I am a physically challenged individual. I was struggling every morning at VCU in finding proper parking. I discovered a parking lot close to my campus and your staff Jay spent the time with me on the phone trying to find a solution to my problem. Jay tried several avenues with no success. Finally, Jay thought of one more idea after consultation with several of her peers, then I received a call from the office informing me that I can go ahead and sign up for the permit over the parking Department site. I did and I feel like a huge burden was lifted off my shoulders. Jay was very sincere about finding a solution to my problem when discovering my daily suffering. Jay tried several ways till finally finding a solution. Jay was determined to make my life easier every morning and I am very grateful for her determination and assistance. Jay is really what I consider a true genuine, authentic service from the heart. Please do thank Jay on my behalf.
SAVE THE DATE! Annual Open Enrollment for Health Benefits & Flexible Spending
Open enrollment for benefits and flexible spending will take place from May 2 - 16, 2022, for the upcoming plan year (July 1, 2022, to June 30, 2023). This is your opportunity to: Make changes to your health plan selection or covered family members to become effective July 1, 2022, earn a Premium Reward for COVA Care or COVA HealthAware effective July 1, 2022, and/or enroll in flexible spending for the upcoming plan year July 1, 2022 – June 30, 2023. You can find more information about this process and how to make your elections https://hr.vcu.edu/current-employees/worklife/.
