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Open enrollment for health benefits ends on May 16

WE’RE MAKING IT AMAZING!

J. Bolling “ made it amazing ” for this customer by providing exceptional customer service.

Good day to you.

I want to take a moment to write you about one of your staff in Parking that went above and beyond the call of duty just to assist me.

I am a graduate student in the Biochemistry program at VCU. I have been at VCU since 2018. I never met a VCU staff excited and determined about assisting me before till I met Jay in your parking department.

I am a physically challenged individual. I was struggling every morning at VCU in finding proper parking. I discovered a parking lot close to my campus and your staff Jay spent the time with me on the phone trying to find a solution to my problem. Jay tried several avenues with no success. Finally, Jay thought of one more idea after consultation with several of her peers, then I received a call from the office informing me that I can go ahead and sign up for the permit over the parking Department site. I did and I feel like a huge burden was lifted off my shoulders.

Jay was very sincere about finding a solution to my problem when discovering my daily suffering. Jay tried several ways till finally finding a solution. Jay was determined to make my life easier every morning and I am very grateful for her determination and assistance. Jay is really what I consider a true genuine, authentic service from the heart.

Please do thank Jay on my behalf.

SAVE THE DATE!

Annual Open Enrollment for Health Benefits & Flexible Spending

Open enrollment for benefits and flexible spending will take place from May 2 - 16, 2022, for the upcoming plan year (July 1, 2022, to June 30, 2023). This is your opportunity to:

Make changes to your health plan selection or covered family members to become effective July 1, 2022, earn a Premium Reward for COVA Care or COVA HealthAware effective July 1, 2022, and/or enroll in flexible spending for the upcoming plan year July 1, 2022 – June 30, 2023.

Community Service Leave

Classified and University employees are eligible for 16 hours (2 days) of Community Service leave. This leave allows employees to participate in volunteer community service organizations, meet with public or private school or daycare officials about their child(ren), attend school, daycare or homeschool functions in which their children are participating, perform school-approved volunteer work in a public school, etc. University employees are also eligible for two days of Enhanced Community Service Leave, which provides opportunities to support VCU and VCU Health communities and strengthen university-community relationships. Consider impactful ways to use your leave in the coming months!

Work, Life, & Well-being Programs

You can find information about wellness resources, as well as a list of new well-being programs scheduled for the month of May here.

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