Staying Connected in VET eZine | April 2014 | Volume 1 by Velg Training

VET

STAYING CONNECTED in Australiaâ&#x20AC;&#x2122;s bi-annual VET eZine

APRIL 2014

VOLUME 1

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Current reflections on VET

Inspiring excellence in VET

Networks for women in VET

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EDUCATE

INSPIRE

EMPOWER

2014 VET SUMMIT ONE DAY. TWO STREAMS.

T 29 APRIL OU / 5 MAY / 12 MAY D OL

BRISBANE

MELBOURNE

SYDNEY

Option 1

A stream only registration allowing you access to one stream of your choice, either RTO Manager or Trainer & Assessor.

Can’t Attend the Summit? Session recordings now available for purchase! For more information:

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Member: $395 (incl. GST) Non-Member: $440 (incl. GST)

RTO Managers Option 2 A combined registration allowing movement between streams, which will include video recordings for every single session (over the two streams) following the event, sent electronically.

Member: $595 (incl. GST) Non-Member: $660 (incl. GST)

Brisbane is now SOLD OUT. Places are limited in Sydney and Melbourne. Book now to avoid disappointment.

Trainers & Assessors

8.00am - 8.45am | Registration

Connect with us #VTWebinar 8.45am - 9.00am | Official Opening Keynote Address “Possibility Thinking - it might be easier than you think” Laurie Kelly

Connect with us #VTWebinar 10.30am - 10.50am | Morning Tea “Is your Advertising and Marketing ethical, accurate and consistent?”

“Volume of Learning - Length * Breadth * Depth”

John Dwyer

Angela McGregor-Goodwin

“The DNA of the Designated Officer”

“Training with the Learner’s Brain in Mind”

Kerri Buttery

Laurie Kelly

12.50pm - 1.30pm | Lunch

Connect with us #VETSummit @velgtraining @velgtraining

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“AQF - Does size matter? The Volume of Learning”

“Using validated tools to identify the LLN skill requirements of vocational contexts and the learner group”

Angela McGregor-Goodwin

John Dwyer

“Managing the ‘Hot Spot’ of Assessment VQF 15.5/AQTF 1.5 - key areas of focus for the RTO Manager”

“Transitioning to Streamlined Training Packages - a practical approach”

John Price

Kerri Buttery

3.30pm - 3.50pm | Afternoon Tea

“The role of personality in leading teams to achieve great things”

“Surprise Assessment - key areas of focus for the Trainer and Assessor”

Nick McEwan-Hall

John Price

National RTO Network Group

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4.50pm - 5.00pm | Official Close

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TABLE OF CONTENTS

EDUCATE

INSPIRE

EMPOWER

Current relfections on VET Reform 6

Inspiring excellence in VET 14

Networks for women in VET 20

Making Australia’s VET sector stronger through appropriate regulation 10

Supporting Australian apprenticeships 17

A workforce for the future 22

Rewarding VET achievements 18

VET Glossary 24

Marketing, Advertising and “Compliance Concerns” 10

VET PD round up 24

© Velg Training All rights reserved. No part of this publication may be reproduced, distributed or transmitted in any form or by any means without explicit written permission of the editor, except in the case of brief quotations and other non-commercial uses permitted by copyright law. For permission requests, write to the editor at the address below, with the subject “Permissions Request”. Publication design by Amy Lynch. CONTACT Velg Training Pty Ltd. 1/52 Jeffcott Street Wavell Heights QLD 4012 Australia | 07 3866 0888 | enquiries@velgtraining.com SUBSCRIBE To subscribe to Staying Connected in VET eZine visit velgtraining.com. CONTRIBUTE Velg Training welcomes previously unpublished editorial contributions in the form of VET sector news, events and feature articles supplied with high quality web resolution photographs. All submissions will be published at the editorial committee’s discretion and may be used in Velg Training’s weekly eNewsletters upon confirmation with the contributor. ADVERTISE Advertising space is limited and bookings will be confirmed upon receipt of payment on a ‘first in, best dressed’ basis. Advertising bookings do not guarantee editorial submissions will be published. For more information, view the Terms and Conditions of Contract in the 2014 Media Kit.

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LETTER FROM THE PUBLISHER Michelle

Weaver

elcome to Velg Training’s inaugural edition of Staying Connected in VET, our biannual online eZine for Australia’s Vocational Education and Training (VET) sector. Last year, we celebrated 10 years in VET and voiced our opinion over the proposed changes to the Standards and how it would affect the sector and our valued Members. We were there to guide you through five ministerial appointments and VET portfolio changeovers, three different Prime Ministers and a Machinery of Government (MoG) movement which saw the former Department of Industry, Innovation, Climate. Change, Science, Research and Tertiary Education (DIICCSRTE) evolve into the Department of Industry, with the Department of Education, Employment and Workplace Relations (DEEWR) splitting into the current Department of Education and the Department of Employment. Our consulting services expanded to offer more customised options to suit our clients’ needs through Skype, In House PD via webinar and a new Guest Presenter service for special events. The products area of our business has grown significantly to respond to changes in the Standards and government agencies, offering flexible templates that can be adapted for your organisation. The professional development events we offer have always focused on delivering accurate information in an effective package of take away resources and references, with

the added benefit of making peer connections. In 2013, we challenged ourselves as an organisation, asking the question, ‘what could we do if there were no limitations on access to information, regardless of your budget, your location and your position?’ We created our Members Lunch Box webinar program to ensure our over 7,000 Members would have access to new PD each month at the click of a button. We partnered with IBSA to roll out subsidised workshops on training packages and foundation skills across the country outside of the usual capital city locations, which saw over 2,100 attend the sold out sessions. We approached the VET Taskforce team to work with them in a period of transition and share information about the proposed Unique Student Identifier (USI) implementation. The result saw our team facilitate a successful and engaging free webinar series with 600 attendees and our current YouTube stats from the series stand at just over 1,000 views. We have just wrapped up another free webinar series with the VET Reform Taskforce where we facilitated three sessions to assist with the current VET Reform consultations, presented to over 500 attendees. To add to this, our social media growth has more than doubled across all five of our channels in the past year. Last May, we successfully launched two new locations for our VET Summit in Melbourne and Sydney, and our biggest National VET Conference yet brought together over 900 industry professionals over two days in Melbourne to ‘Evolve, Adapt, Embrace’ in September. And what have we learned ourselves from all of this? People want to make

connections. They want to voice their opinions. They want to ask questions and challenge the status quo. They want to feel educated, inspired and empowered to perform their role in this unpredictable environment to the best of their ability. So one year later, we are taking it one step further. We are challenging ourselves as a Member-serving organisation, to take a step back from our regular business activities twice a year to connect you with information, ideas and individuals so you can make informed decisions, work with purpose and interact with others. I am pleased to introduce Amy Lynch, the Editor of our Staying Connected in VET eZine. Amy has been responsible for producing our weekly eNewsletters for the past two years and is in charge of seeing this new publication through from concept to completion. I am proud of what my company has achieved over the past 10 years but I am privileged to work in a sector with practitioners, industry professionals and other stakeholders that strive for excellence in VET. I would like to thank all of our article contributors and eZine advertisers for your continued commitment to supporting quality in Australia’s VET sector and for collaborating on this new initiative with Velg Training. During a time of uncertainty for the VET landscape it is imperative that you stay connected and follow the simple theme of our 2014 National VET Conference, remembering that ‘Impossible is Possible’ together. Kind regards Michelle Weaver CEO/Founder of Velg Training

Stay Connected in VET - the team at Velg Training can’t wait to hear from you!

1/52 Jeffcott Street, Wavell Heights Qld 4012

@velgtraining

National RTO Network Group

(07) 3866 0888

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news@velgtraining.com

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LETTER FROM THE EDITOR

hank you for reading—grab a cuppa and settle in for a mix of informative and encouraging pieces from the contributors in our first edition. As part of our aim to Educate, Inspire and Empower the sector, we have balanced policy updates with learnings from VET experts that you can take away to implement within your own organisation. This VET eZine is distributed online to over 7,000 dedicated Velg Training Members and just over 18,000 subscribers, complementing our current communication strategy, which aims to connect VET practitioners to the most timely sector updates through our weekly eNewsletters and five social media channels; our informative professional

events program of workshops, webinars and special events; and our customised products and consulting services. At Velg Training, we believe best practices should be shared and have designed our products and services with that in mind—to prepare you for the challenges that lie ahead and ensure the sector’s most important asset, its people, remain passionate about VET. This publication is the next step in our mission to become Australia’s leading provider of VET professional development and consulting services. We want you to connect with ideas and information from government officials, industry leaders, inspiring individuals and supportive organisations.

Flip through our pages and interact with the content, click on the article and advertiser links—they want to hear from you and we want you to engage with them! Our goal is to make it easier for you to start widening your VET network today. The next edition of our VET eZine will be published in October 2014, but by all means, do not wait to get in touch until then. Drop me a line for editorial or advertiser enquiries and send any special requests for eZine content to news@velgtraining.com. Amy Lynch Editor, Velg Training

BOOK NOW! The next edition will be released on Thursday 9 October 2014.

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Current reflections on VET Reform

Shaping an effective

VET system A

ustralia needs a skilled and flexible workforce to adapt to rapid technological change in the workplace, and to maintain and improve our economic position in the face of increasing global competition. While Australiaâ&#x20AC;&#x2122;s VET system has significant strengths and international standing, there are concerns that the system is overly complex and continues to face challenges, particularly in the

about their views on the strengths and weaknesses of the VET system and their ideas for reform. The Government will also be working with the states and territories to reach a consensus on policies that affect the national training system. The Department of Industry embarked on a significant consultation process earlier this year to hear from stakeholders. In February 2014, the

Distorted incentives, inconsistent quality and

unnecessary regulatory burden and red tape areas of responsiveness of the system to the needs of industry and employers, distorted incentives, inconsistent quality and unnecessary regulatory burden and red tape. In response to these concerns, the Minister for Industry Ian Macfarlane, has established a VET Reform Taskforce within the Department of Industry to talk to RTOs, industry and employers, VET service providers and students 6

Department invited representatives from four key sector groups (training providers, industry associations, Australian Apprenticeship Centres and Industry Skills Councils) to attend a first round of stakeholder engagement workshops in Canberra, as an initial step. National stakeholder engagement workshops are now underway across Australia. In addition, the Taskforce is hosting a LinkedIn group discussion

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and a series of webinars to listen and discuss a range of issues with VET stakeholders. A summary of the issues arising from the consultations to date is published on the VET Reform website which can be found at: vetreform.industry.gov.au. The Taskforce will continue to listen to stakeholderâ&#x20AC;&#x2122;s views while the extensive feedback already received is consolidated to feed into advice being provided to the Minister for Industry on the options for reform. The VET Reform Taskforce welcomes all views on this important issue, so please forward any feedback and ideas for the future of the training sector to the Department of Industry at: vettaskforce@industry.gov.au.

The VET Reform Taskforce was established within the Department of Industry in November 2013. The taskforce is working with stakeholders throughout 2014 to develop training sector reforms.

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EDUCATE FEATURE

A high quality training sector

to meet industry needs by the Minister for Industry the Hon Ian Macfarlane

s Minister for Industry I oversee a large and diverse portfolio, which includes resources and energy, industry, manufacturing and science. It’s fitting that skills and training also sits within my portfolio as a highly skilled workforce underpins strong industries, increases productivity and international competitiveness and drives economic growth. Training providers across the country are delivering world class training and it’s the dedication of educators and partnerships with industry that ensures we have the skills to meet business needs. In a rapidly changing global environment, Australia’s future prosperity is linked to both how well we train new graduates and our ability to up-skill and re-train existing workforces to adapt to changing markets and new technologies. The Australian Government has embarked on a VET reform process to identify what’s currently working in the sector and areas for improvement. I have appointed a VET Reform Taskforce with the Department of Industry to look at ways to remove unnecessary complexities in the

system, cut red-tape and implement a regulatory framework that is focused on achieving quality outcomes without onerous regulation. It’s no secret that we’re operating in a tight fiscal environment but by using the current funds more effectively we

promoting apprenticeships are a first class career choice. To assist people with the cost of living and training we’re introducing Trade Support Loans of up to $20 000 from 1 July 2014. These loans are a helping hand for apprentices and will be repaid through

Australia’s future prosperity is linked to how well we train new graduates and our ability to up-skill can address skill shortages and support an innovative and competitive training market. We’re committed to working with stakeholders to build some flexibility into our training system and understand that the current ‘one size fits all’ approach isn’t working. In late January, I met with key stakeholders at Parliament House to kick off the stakeholder consultations. Since then the VET Reform Taskforce have been hosting workshops across the country and webinars and LinkedIn discussions will be ongoing. This Government is committed to improving training and employment opportunities for young people and

and re-train existing workforces the tax system when an individual earns some $51 300. For more information and to have your say on VET reforms visit: vetreform.industry.gov.au.

The Hon Ian Macfarlane MP is the Liberal National Party Federal Member for Groom in Queensland and was sworn in as Minister for Industry on 18 September 2013. As the Minister for Industry, he has responsibility for several of the most important parts of Australia’s economy, including manufacturing and other industries, energy and resources, skills and training and science.

Get involved in VET TIPS TO STAY INFORMED: • visit the VET Reform website; • read the consultation summary; • watch the consultation webinar recordings; • join the VET Reform LinkedIn Group; and • subscribe to email alerts. Australia’s bi-annual VET eZine

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Current reflections on VET Reform

Our common interest by the Shadow Minister for Vocational Education the Hon Sharon Bird

s a former TAFE teacher and a former federal Minister for Higher Education and Skills, I take very seriously the task that Opposition Leader, Bill Shorten, has given me on vocational education. As many of our industries and communities go through restructuring we will increasingly need a quality, reliable vocational sector and a strengthened public TAFE sector to do the task we need them to do. The vocational sector is extremely diverse, in its course coverage, its variety of providers and methods of delivery and in its experience and skills

A critically important issue for federal governments of its students. The role the sector plays in skilling and upskilling our workforce, in extending the LLN skills of our population and in providing pathways back into study and work are all critically important to our national interest. For these reasons the backbone of our system, our public TAFE institutions, and the expertise that is value-added by many of our private providers are an integral part of the human capital that our nation will rely on for the future. The capacity of a quality vocational system to

significantly add to the participation and productivity task, and therefore overall growth in our economy and job opportunities for all Australians, makes it a critically important issue for federal governments. Federal Labor in government established a national regulator, ASQA, as one mechanism to provide the assurances that are needed to protect the quality and reputation of the sector. Recent reports by the regulator have shown exactly why this task is needed. ASQA’s recent reports into training in the aged and community care sector and Australia’s construction industry highlighted some very concerning practices by too many RTOs offering qualifications in these significant industry sectors. Employers and students are relying on the quality and reliability of these qualifications to help to ensure the health, safety and well-being of workers and clients in the sectors. These two industry reports combined with the report into Marketing and advertising practices of Australia’s registered training organisations indicate some VET providers are combining demand for qualifications with unethical marketing practices to take advantage of students. There is some discussion in the sector about the nature of the regulator’s task and how this can

be best achieved. No doubt there is some capacity, as there always is with any new authority, to review and seek efficiencies in its operation. However, I am concerned that Minister Macfarlane is considering seriously watering down ASQA’s role following his recent comments that there is too much regulation in the system. To the contrary, ASQA’s’ recent reports indicate that too many providers are seeking to recruit students through incorrect and sometimes unscrupulous marketing and enrolment procedures. As this most often involves quite vulnerable learners, the impact, financially and educationally, can be devastating for the individuals. We all share in the benefits of quality training and we all suffer when the sector’s reputation is damaged. In the vocational education sector all participants have one common interest and that is quality. Whether you are a funding provider, RTO, student or an employer; Federal Labor understands that the quality of the outcomes in vocational education have significant implications for you. And that is why we will continue to pursue this vital agenda with you. The Hon Sharon Bird MP is the Federal Member for Cunningham, New South Wales and was appointed Shadow Minister for Vocational Education on the 18 October 2013. sharonbird.com.au

2014 National Adult LLN Assessment Conference Examining PISA and PIAAC results in education and the workplace

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EDUCATE

Making Australia’s VET sector stronger

through appropriate regulation by Chris Robinson, Chief Commissioner and Chief Executive Officer of ASQA

he VET sector is vitally important to Australia’s future. Not only does it contribute billions of dollars each year to the economy, it provides training to the current and next generation of workers that will take our country into the future. That’s why ASQA – the national regulator for the sector – takes our role so seriously. ASQA currently regulates approximately 4,000 of the 4,800 training providers currently registered in Australia – and training courses – to ensure nationally-approved quality standards are met. Since we were established on 1 July 2011, ASQA has worked hard to

reputation of the VET sector. In the twoand-a-half years to 31 December, ASQA took the decision to cancel or suspend the registration or to refuse the reregistration of 274 individual RTOs. We do not take these decisions lightly, and we only make such decisions when a provider is found to be critically non-compliant with the required national standards. Very poor quality training and assessment are of particular concern. Of the 2,388 audits of existing RTOs undertaken by ASQA between 1 July 2011 and 31 December 2013 only 23 per cent were fully compliant with Standard 15 – which deals with quality training and assessment – at the initial audit. Following the rectification period allowed for under the legislation, that figure rose to 76 per cent, which is a marked improvement but still well-short of the requirement that all RTOs be compliant with all of the standards at all times. In a research paper published by NCVER in 2013, a number of issues with assessment in VET were discussed. These included: • trainers and assessors lacking the skills and experience to conduct valid assessment; • RTOs not providing the repeated practice needed to demonstrate competence; • a lack of work placements; • inadequate rigour in assessment processes; • an unclear role for industry and employers; and • a lack of systematic validation and moderation. ASQA has found similar issues in its regulatory activity. Training and

RTOs are often not clear about

what is expected of them ensure the quality of the sector has not only been maintained, but enhanced. Between 1 July 2011 and 31 December 2013, we received 17,542 applications from current and prospective training providers of which 16,556 – or 94 per cent – were completed. Our experience tells us that the overwhelming majority of training providers are meeting the required national standards. Approximately 97 per cent of applications from existing providers to change the scope of their registration were approved. Similarly, around 92 per cent of applications to renew registration as a training provider were approved. Where we have found training providers are not meeting the required standards, we have taken action in order to protect the quality and

assessment is the cornerstone of VET, and training providers must make every effort to ensure they do it well. Training providers and their national representatives have continually raised problems about some of the standards being vague, ambiguous and confusing. This means that RTOs are often not clear about what is expected of them. These concerns are legitimate. It is clear to me that some of the non-compliance that ASQA identified is due to RTOs being unclear about what some of the national standards really mean, rather than any deliberate disregard of the standards. I have stated publicly a number of times that the current standards need to be clearer and are written with the provider in mind. That’s why ASQA has been working closely with the NSSC on its current review of the standards. During 2014 ASQA will continue its work to further reduce the regulatory burden on training providers while at the same time ensuring the continued strength of the VET sector. We are also in the process of enhancing the information we makes available to training providers to assist them to become and remain compliant with the standards whilst also working hard to ensure high-risk and non-compliant providers are closely scrutinised.

Chris Robinson is the Chief Commissioner and Chief Executive Officer of ASQA, the national regulator for Australia’s VET sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met. asqa.gov.au

Need more information from ASQA? Subscribe to their ‘Latest News’ updates online here. 10

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Marketing,

John Dwyer is a national AQTF/VQF trainer and consultant with experience in education spanning more than 50 years. As a Consultant with Velg Training, he brings extensive RTO knowledge, with a comprehensive history in developing and delivering a range of workshops on assessment, compliance, RPL, moderation and validation processes relating to AQTF/ VQF compliance. velgtraining.com

Advertising “Compliance Concerns”

TOs are familiar with SNR 24.1 which requires them to ensure that their marketing and advertising are: • ethical (not making unrealistic promises, etc.); • accurate (correctly portraying details of courses, etc.); and • consistent (with the RTO’s scope of registration and providing the same information across various media such as website; brochures; course documents, etc.). In addition, RTOs are required to prepare marketing and advertising policies and procedures, defining responsibilities with regard to the preparation, authorisation, distribution and review of such information. But the recent report on Marketing and advertising practices of Australia’s registered training organisations published by ASQA in September 2013, has reminded us that the situation may be more complex than this. Of 421 RTO websites reviewed by ASQA, 191 (or 45.4 per cent) had one or more areas of “compliance concern”. The review revealed a number of broad areas of concern: 1. Misleading and/or deceptive marketing and advertising (SNR 24) Some 8.6 per cent of RTO websites examined displayed potentially misleading or deceptive advertising – eg. guaranteeing a qualification irrespective of assessment outcomes; guaranteeing a job outcome from undertaking training; or marketing courses not on scope. 2. Fee collection practices (SNR 22.2) One-third of the RTO websites (or 32.3 per cent) can collect fees in advance, with 22.1 per cent of these websites enabling online payments. Of a sample of 30 gateways tested, half were found to allow up-front fee collections in Australia’s bi-annual VET eZine

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Many (33 of the 59 or 55.9 per cent) of the reviewed non-RTO websites did not identify any partnership arrangements with an RTO, simply promoting RTO services and/or nationally accredited qualifications. Some advertising made it difficult for prospective students to identify

excess of the $1500 RTOs are able to collect in advance from students, while 60 per cent had no details of refunds policy. 3. Arrangements for transitioning from superseded courses (SNR 25.1 & 25.2) Although RTOs must not market or enrol students in superseded VET courses, 11.8 per cent of RTO websites were advertising superseded qualifications past the allowed transition period. In addition, 47 per cent of reviewed RTO websites were found to have at least one superseded qualification advertised (although some of these may still have been within the allowed transition period).

45% of RTO websites had areas of “compliance concern”

4. Misuse of the NRT logo in marketing (SNR24.2) The review found social media feeds increasingly being used as a tool for marketing, with 196 (or 46.6 per cent) of the reviewed 421 RTO websites having some form of social media presence. Of a sub-sample of 35 (or 17.9 per cent) RTO websites using social media as a marketing tool, 14 (or 40 per cent) were in potential breach of NRT logo use. 5. Course duration Over half of the RTOs (or 53.9 per cent) had websites that were marketing qualifications that they claimed could be achieved in unrealistically short time frames. (AQF volume of learning)

whether the organisation was or was not a RTO, thus making it difficult for them to choose a training provider that meets their needs. (Related to SNR16.3) A significant number of non-RTO organisations are marketing nationally recognised training services, in ways that may be in breach of the National Vocational Education and Training Regulator Act 2011 and/or of the Australian Consumer Law and/or state and territory fair trading laws. (Related to SNR20.1) These are challenging findings and they should alert RTOs to the fact that non-compliant marketing and advertising can also lead to noncompliance in other standards. Do your current marketing and advertising policies and procedures refer you to this broader range of issues?

6. Partnering arrangements The review also found problems with the marketing and advertising being of some non-RTOs involved in partnering or brokering arrangements. SNR 17.3 requires the RTO to monitor training and/or assessment services provided on its behalf to ensure that they comply with all aspects of the VQF. |

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IBSA learning and assessment materials enable best practice teaching and learning, and facilitate compliance.

IBSA offers workbooks, e-learning and facilitator & assessor resources covering over 200 Business Services and Training & Education units. Visit IBSA’s online store for a list of available units. For quotes, demos and further information, contact IBSA.  www.ibsa.org.au/store  sales@ibsa.org.au

Velg Training Webinars

Online training at your desk

Velg Training offers a professional development program using webinars to keep both Members and Non-Members up to date on key developments in the VET sector.

APRIL Monday

Tuesday

14.

Wednesday

15. Fundamental of Competency Based Assessment

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28.

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Easter Monday

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Connect with us #VTWebinar 29.

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2014 VET Summit

Good Friday

Dimity Redcliffe

John Dwyer 21.

Get Social in VET

Friday

Thursday Fr ee

Brisbane

ANZAC Day

5 MORE Challenges for Assessors John Dwyer

MAY Monday

Tuesday

Wednesday

Thursday 1.

QLD Schools: Mentoring Program

Friday 2.

Kerri Buttery 5.

2014 VET Summit

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14. The Link Between Auditing & Continuous Improvement

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Melbourne 12.

2014 VET Summit

QLD Funding Loraine D’Silva Fr ee

Members Lunch Box

Kerri Buttery

Sydney 19.

QLD Schools: TAS & Consultation

Carol Hunter

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Is your RTO a Crime Scene? Tamara Simon

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28. Privacy Law Reform - what’s c

Este Darin-Cooper

JUNE Monday

Tuesday

Wednesday

4. Are your Learners in the ‘Zone’?

Thursday 5.

Matthew Perriman 9.

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2014 NVC Overview

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QLD Schools: Internal Review Process

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Kerri Buttery 12.

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Lois Penney 16.

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Members Lunch Box

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Using Google Services Allison Miller

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Session Planning back to basics Tamara Simon

Connect with us #VTWebinar

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@velgtraining @velgtraining

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National RTO Network Group

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Top tips from VET industry experts Inspiring excellence in VET Inspiring your Trainers and Assessors Stretch them professionally Your trainers and assessors may not always put their hands up for additional professional development, but it is important to keep them actively engaged in their profession. This can include involving them in conference proposals, article submissions, learning event development or even collaborating on a resource. Honour their experience Often in our training departments we find combined experience adding up to hundreds of years but career progression within organisations can be limited. Solve this dilemma by taking the time to recognise their contribution and honour their experience - this will help them feel valued and motivate them to continue to work at their best performance. Recognition can be as simple as their job title (eg. Senior Training Consultant or Lead Assessor),

in public displays of years served or an honour board listing key milestones. Role model best practice Great leaders are not defined by what they do, but how they do it. Inspiration can be found when we practice what we preach and are prepared to do the same work that we ask of our teams. Standing side-by-side with them in the trenches builds respect, but also helps the team to understand the expectations of the business and gives them an understanding of what good practice looks like. Give them ownership, but allow them to make mistakes It is well documented that risk-taking is an important part of learning. However, if we create clinical environments where no one is prepared to try something new, organisations will stagnate. The key is to give ownership

Marc Ratcliffe is the founder of MRWED Training and Assessment, an award-winning private RTO specialising in Trainer Training. Since 2000, more than 22,000 students have successfully completed MRWED qualifications. The organisation has dedicated Training Centres in Brisbane, Sydney, Melbourne, Adelaide and Newcastle and conducts regular training internationally throughout Asia, Africa and North America. mrwed.edu.au

of projects with latitude for them to provide their own ideas, while being available to provide guidance, mentoring and supporting them when things don’t go according to plan. This, in the truest sense, becomes a “miss-take”, rather than a mistake and learning and growth can come of it. This approach, which shares the fame and the blame, creates a collegial atmosphere where great ideas and achievement can thrive.

Inspiring VET leaders If you’ve ever had a leader who has really inspired you, you know how great it can be – you feel empowered, respected and deeply valued. People I coach often ask how they can become that type of leader. Here are some simple things you can do to become an inspiring leader to your team. Be your authentic self The most inspiring and respected leaders are those who are ‘themselves’. When you start out as a leader, you tend to have a pre-conceived idea about how you should behave as

Nick McEwan-Hall is a business coach and VET consultant who is passionate about enabling people to be their best. He works with the VET community to build leadership capacity and provide elegantly simple yet robust solutions to the complex challenges RTOs face. nickmcew.weebly.com

a leader. You can always tell when someone is being ‘fake’ with you – which means your team can too! Think about how being more authentically ‘you’ might change your work relationships. Give everyone an A+ What would happen if you told everyone you lead that you already think they are an “A+” before they do anything – that they are awesome, talented, top performers? What could someone achieve when they know you already think they are great and they have no fear of disappointing you? Try it and see! Be honest It’s not always easy to be honest when you are a leader, but people appreciate it. Be honest with feedback, when you can’t help them, when you don’t know an answer or when you can’t give them what they want or need. They will appreciate it in the long run.

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We are all human… … which means we all make mistakes, get angry, feel sad sometimes, fall ill… the list goes on. Instead of seeing these things as issues, embrace them. Dealing with these issues with empathy will be valued by your team far more than you can ever imagine. But most importantly, try different things on for size – see what fits you and go with your gut instinct. I’m giving you an A+ for leadership – and I’m looking forward to hearing about the amazing things that I am sure you will achieve!

Velg Training’s Members Lounge has 1,500+ inspiring resources!

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INSPIRE FEATURE

Inspiring a different approach to compliance In an ever changing and sometimes frustrating VET world, it’s easy to lose focus, particularly if everyday it seems you’re always putting out fires to address compliance issues. These small changes will hopefully inspire a different approach to compliance. Attitude is Everything “Work is either fun or drudgery. It depends on your attitude. I like fun.” – Colleen C Barrett How we think, feel and speak about ‘compliance’ greatly impacts on our productivity and outcomes, as well as how staff view compliance because they take their lead from you. Whether we like it or not, RTOs operate in a regulatory environment requiring documented evidence. Inspire your team to embrace any challenges and

adapt to changes within the sector. Integrate rather than separate “What we see depends mainly on what we look for.” – John Lubbock Most RTOs build their systems around being a ‘compliance focused’ business rather than building a sustainable RTO business that is compliant. By integrating RTO compliance requirements into your policies and procedures, your thoughts will also shift. Compliance shouldn’t be driving your business – it should be just another component of running a successful RTO business. Break it down “Don’t judge each day by the harvest you reap but by the seeds you plant.” – Robert Louis Stevenson

Whatever stage of compliance – rectification or continuous improvement – there needs to be a documented plan of tasks to be done. This list, in either stage, is usually quite large and can become overwhelming and unachievable. So break it down so it’s manageable – from what’s to be done this year, this quarter, this month, this week, to finally three tasks to do today. Tamara Simon is the BSI for your RTO business. As a Business Improvement Specialist with over 17 years in the VET sector, she finds the evidence that’s costing you time and money, and provides simple solutions to solve the case. thebsi.com.au

AQTF Quality Indicator Service Analysis, Benchmarking and Reporting

Meet your compliance deadline by 30 June 2014

Contact the team send aqis@acer.edu.au

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Inspiring excellence in VET Allison Miller is the Director and Principal Consultant of Vanguard Visions Consulting and has been involved in education and training for more than 20 years as an educator, change manager, e-learning leader and innovator. Allison also currently leads ePortfolios Australia, Digital Capability – Doing it Smarter and the Moodle-Mahara Meetup. vanguardvisions.com.au

As more and more people have access to technology and the internet, the ability to access education and training online has dramatically increased. Online training and assessment offers many benefits, such as flexibility training options, and reduced costs. There are many different types of online training and assessment approaches (see What is e-learning?), however, introducing online training and assessment means teachers/ trainers need to adopt different delivery methodologies and assessment approaches, and training organisations need to adopt new policies and processes. To support this, here are four top tips for embracing online training and assessment.

Inspiring online training and assessment Don’t use tech for tech’s sake People are more willing to change when they know there is a real need to change. Identify a ‘pain point’ or issue which needs addressing, ie. disengaged learners or declining student numbers. Gather data which shows this is a real issue and communicate this information to all those affected. Include some ‘WIIFM’ (What’s In It For Me/Them) to move to a new way of doing things.

a project management headset and develop a project plan. Upskill staff appropriately, adequately resource and regularly review the pilot. To strategically and sustainably embrace online training and assessment, develop an “Online Training and Assessment Strategic Plan”, and allow two to three years for it to be fully embedded.

Don’t reinvent the wheel Lots of teachers/trainers have already embraced online training and assessment, so start by researching what others are already doing. A good starting point is the National VET E-learning Strategy, which has a wealth of information and examples about getting started. They even have existing online programs and learning objects which can help you quickly get started.

Don’t cut corners The biggest concern most people have about embracing online training assessment is that it won’t meet audit requirements. Online training and assessment should be delivered to the same level of quality (or higher) than traditional approaches. Online training and assessment can often demonstrate a student’s educational involvement better through the learning analytics collected by online learning system logs, reports and recordings.

Don’t expect to build Rome in a day Start small and take baby steps. Pilot with a small group of students. Approach the implementation with

To learn more about embracing online training and assessment, register for the upcoming ‘Using Google Services as your Free Online Training and Assessment Toolkit’ webinar in June.

Stay inspired in VET! Network online via our National RTO Network Group.

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INSPIRE

Supporting Australian apprenticeships T

he Mentoring Australia’s Apprentices Project (MAAP) is aimed at matching young Australian Apprentices with experienced mentors to increase workplace participation, and to support and raise apprenticeship completions across Australia. MAAP is an initiative of VETnetwork Australia and is being delivered in all Australian states and territories, in both metropolitan and regional areas. Utilising targeted mentoring, MAAP has been developed to help Australian Apprentices across industry sectors successfully progress through their apprenticeship, and may also involve support to their employers or supervisors to encourage a positive employment relationship and provide for better overall support and transitions. MAAP is funded by the Department of Industry under the Australian Apprentices Mentoring Package. MAAP concentrates on a ‘traditional’ mentoring model based on the establishment of a close mentor-apprentice relationship,

generally on a 1:1 or 1:small group basis. The mentoring relationship is developed over time with initial quality screening and training of volunteer mentors, as well as ongoing support and monitoring for MAAP participants. Utilising this model (eg. embedded training and 1:1 matching) increases the chance of long term program sustainability, as the knowledge and critical skills are imparted to participants. MAAP offers a mutually beneficial model in that it is supportive of Australian Apprentices/Trainees and also provides a valuable professional development opportunity for current business and employees. Project partners as well as individual employees participating in the program indicate that implementation of MAAP/ mentoring in the workplace has had a positive influence on workplace culture and interpersonal relationships amongst current staff and apprentices/ trainees. Development of high quality resources to support mentoring relationships also equip participants,

Developed to help apprentices

Eduworks Resources specialises in providing high quality ready-to-use training and assessment materials to the VET sector. We pride ourselves on ensuring that our materials are student friendly and are compliant. We have a growing range of assessment kits, RPL kits and LLN kits for a wide range of training packages. We can write upon request. Visit our website for a full listing of our products www.eduworks.com.au Tel: 1300 676 870.

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including business, employers and schools, with the knowledge and ‘know how’ to embed mentoring into the workplace, and replicate the program in the future, with limited external support.

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across industry sectors For more information on MAAP or to register your interest in the program, visit: maap.vetnetwork.org.au. Michelle Campbell is the Executive Manager – Programs for VETnetwork Australia and has worked for the University of South Australia and Flinders University, with a background in research. Focusing on the design and implementation of initiatives that increase engagement, participation and attrition of young people in education from the early years to higher education and into work, Michelle’s career has been dedicated to equity and access in education within Australia.

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e v e i

ch a National ET V Leadership ng i rd a w Re Lifetime Achievement

Excellence in Language, Literacy and Numeracy Practice

Australian Apprenticeships Employer

Each year, the Australian Training Awards recognise and celebrate the outstanding achievements of Australian Apprentices, School Pathways vocational students, training practitioners, to VET businesses, secondary schools, industry and RTOs for their contribution to skilling Australia. This year’s Australian Training Awards will be held in Adelaide on 21 November 2014.

he awards offer its participants Australia-wide recognition for exceptional training outcomes and an opportunity to become known as the best, nationally. If named a winner in the following 11 categories at the state and territory training awards, applicants may have the opportunity to compete nationally at the Australian Training Awards: > Australian School-based Apprentice of the Year > Vocational Student of the Year > Aboriginal and Torres Strait Islander Student of the Year > Australian Apprentice (Trainee) of the Year - Australian Apprentice of the Year > VET Teacher/Trainer of the Year > Small Employer of the Year > Employer of the Year > Industry Collaboration > Small Training Provider of the Year > Large Training Provider of the Year > Disability Training Initiative (Inagural) Direct entry Australian Training Awards include: Lifetime Achievement “Naturally I am very proud to receive this very prestigious award, but I would have to say I am even more proud of the achievements of the national finalists and the VET System which has played a major part in these people reaching this level of excellence.” – Albert Coulston Evans AO 18

International Training Provider of the Year

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National Leadership “The Australian Training Awards is something that both changes lives and puts a spotlight the quality of VET in this country.” – Paul Rasmussen Excellence in Language, Literacy and Numeracy Practice “By winning an Australian Training Award I hope I can raise the profile of adult LLN at a national level.” – Ros Bauer Australian Apprenticeships - Employer “Winning (this Award) is recognition of the hard work and effort that many people in the country have done in investing in our people in the last 50 years.” – Mark Vining (Thiess) International Training Provider of the Year “These awards send a message of how important international education is, not only to Australia, to Victoria and Box Hill but to all of the developing countries and regions we work in.” – Joe Piper, Box Hill Institute School Pathways to VET “Winning (the Award) is fantastic recognition for the hard work of our staff, our business and industry partners, the students, our College Advisory Board, our colleagues in the Catholic Education Office and many other people.” – Patrick O’Reilly, Southern Cross Catholic Vocational College Looking for more information? For more information on all awards categories to be presented at the 2014 Australian Training Awards, visit: australiantrainingawards.gov.au or phone 13 38 73.

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Any device, anywhere • Quick and easy • Robust data filing • For assessors and students

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Best practice assessment Australia's first Assessment Management System (AMS). This brand new concept makes assessing your students quick and easy. Support your training with high quality assessment resources presented with your own branding. Assessment Online is an interactive online platform that enables Registered Training Organisations (RTOs) to offer industry best practice assessment to their students.

Register RTO details and build a profile in minutes Add trainers and assessors to your account Assign students to assessors and buy units as needed

< Visit www.assessmentonline.com.au >

Networks for women in VET

SUPPORTING FEMALE APPRENTICES AND TRADESWOMEN

veryone makes decisions from choice but if you have never been presented with all of the choices that are available, how can you make the right decision?

to social change by supporting, encouraging and empowering women working in maledominated trades. At Fanelle, we want to raise awareness around trades as a valuable career choice for not only men but women. We encourage women to take a chance at a career that will change their lives, offering them support along the way. This year Fanelle will be launching projects to prepare the industry for social change. We will be focusing on preparing the industry for the encouragement of tradeswomen, and we will be providing innovative ways we can all support female apprentices and tradeswomen.

Ensuring society and the trade

industry adapts to change Fanelle is an organisation representing many women working in non-traditional trades, such as carpentry, electrical and automotive. All of the tradeswomen who are members of Fanelle share a common interest, a hands-on attitude to life and an aspiration to create awareness around trades as a career choice for women. Fanelleâ&#x20AC;&#x2122;s mission is to ensure society and the trade industry adapts

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We look forward to working with business owners, teachers, parents, RTOs and industry representatives. Together we can all make a difference in the trade industry. For more information, get in touch with Fanelle through our Facebook page: facebook.com.au/supportfanelle and website: fanelle.com.au. Fiona Lawrie is a female apprentice mechanic and founder of Fanelle. Fiona created Fanelle because she wanted to support female apprentices and bring women in trades together. The main drive behind Fanelle is to change the perception of women in trades and start making trades a favoured career option.

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EMPOWER FEATURE

Industry Women Central (IWC) focuses on increasing attraction, engagement, education, visibility, advancement and promotion for women and non-traditional Industries through cross sector partnerships. Pictured: Delegates at the IWC launch event.

Industry Women Central (IWC) launches at International Women’s Day event

onstruction and Property Services Industry Skills Council (CPSISC) celebrated the official launch of their IWC Information Hub, which was presented by Ms Deb Anton, Head of Division, Enterprise and Skills Connect from the Department of Industry on 6 March 2014. The launch event took at The National Portrait Gallery in Canberra during the lead up to International Women’s Day, with the hub acting as an online forum for women in industry to collaborate, share ideas and learn about upcoming events and opportunities. “IWC is a great opportunity to promote women in the construction and property services industries nationally. “We funded this project because of the importance of promoting women in these industries and a hub such as IWC

can really make a difference,” said Ms Anton. IWC also provides access to education scholarships, mentor programs, speaking opportunities, award programs, career advancement, board and committee opportunities. “This year’s International Women’s Day was all about Inspiring Change, celebrating the social, political and economic achievements of women while focusing world attention on areas requiring further action,” said Mr Glenn Simpson, CPSISC Chairman. “CPSISC has played a significant role in promoting women in industry, and we have strongly supported organisations such as the Buildmore Group and the National Association of Women in Construction (NAWIC), both nationally and within the Australian

Capital Territory,” he said. The aim of IWC is to increase attraction, engagement, education, visibility, advancement and promotion for women and non-traditional industries through cross-sector partnerships. The national information hub focuses on women in the

Promoting women in industry via the IWC Information Hub construction and property services industries with potential to expand into other industries in the future (such as mining, agriculture, manufacturing, and forestry). For more information about the IWC online hub and the pilot program, which runs until June 2014, visit: industrywomencentral.com.au.

The VET Development Centre is an Australian leader in developing the expertise of VET professionals. The Centre’s reputation is driven by our consistent performance in designing, managing and delivering both customised and open access professional development that defines best practice. Our professional learning programs and services can be customised to meet the needs of individual training providers and can be delivered nationally either in house or at a location of your choice.

www.vetcentre.vic.edu.au

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A WORKFORCE for the future

Focus on technology in the learning environment

Robin Shreeve, CEO of the AWPA

ustralia will need a larger, more highly skilled workforce to keep pace in a rapidly-changing and technology-driven future. The world of work is changing—transformed by new technologies, globalisation and growing Asian economies. Increasingly, we are competing in a global market on investment, business, skills and jobs, which is demanding new approaches in the way skills are developed and utilised in our economy. Australia needs to invest in increasing its supply of skills, especially higher level skills, so that we maintain a competitive advantage and continue to enjoy economic growth and prosperity. To build our knowledge economy and avoid skills shortages in these changing times, the Australian Workforce and Productivity Agency (AWPA), as an independent statutory agency, provides advice to the Australian Government on Australia’s current, emerging and future skills and workforce development needs. Industry transformation, changing technology and how Australia can take advantage of its unique position in the Asian region—and how these issues impact on Australian skills and jobs— are a major focus for AWPA in 2014. AWPA consults closely with industry and the tertiary education sector to develop a National Workforce Development Strategy every three years—Australian workforce futures in 2010, Future focus in 2013 and we are now preparing the 2016 strategy. These strategies analyse the skills Australia will need into the future based on consultation, growth scenario modelling and research, and make recommendations as to how government, the tertiary education sector, industry and individuals should respond. 22

The 2013 Future focus strategy proposes a series of measures to position Australia in the years to 2025, including: increasing qualifications to meet growing demand for higher skills; improving productivity in the workplace; building labour force participation; raising LLN skills; enabling individuals and the tertiary system to be more adaptive and strengthening quality in the tertiary sector. AWPA’s research has found Australia’s jobs profile is changing with a shift to more technical, professional and managerial jobs. The industries with the largest projected increase in the number of people to be employed by 2025 are Health Care and Social Assistance; Professional, Scientific and Technical Services; and Education and Training. There will be a million more Professionals by 2025, and Managers and Professionals will comprise 38 per cent of the workforce. While there will be continuing demand in the future for people with all levels of qualifications, the increase in demand for people with higher level VET and university qualifications will be the strongest. Many jobs that previously required a certificate or diploma now require a degree – take for example nursing and other allied health professionals. These jobs may be becoming more complex, but professional associations are very keen to raise wage and qualifications levels. Despite the growing demand for higher skills, the VET sector’s unique role in supplying high-quality trade and technically qualified people will remain critical, and demand will increase for the strong foundation skills which VET is playing such a key role in delivering. Australian industry is demanding its new recruits are more work ready, and in this arena the VET sector’s track record can work alongside the higher education sector to lift performance. AWPA’s research indicates future

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challenges for Australia’s VET sector will include keeping pace with the demands of industry for workers with up-to-date ICT and technology skills, and good ‘soft skills’ such as teamwork, adaptability, problem solving and decision-making. The sector also needs to be active in developing better pathways to higher education so individuals can upskill in line with industry demand. There also needs to be a greater focus on technology in the learning environment. There is plenty of scope for VET to become more involved in different forms of delivery, for example simulated learning and more sophisticated IT equipment, and there are always opportunities to do better learning and teaching in these areas. As well as developing ‘big picture’ modelling and analysis on our Australia-wide workforce, AWPA looks in depth at the issues for workforces in specific industries including in the past—on the defence supply, ICT, food and beverage and retail workforces and we are currently developing manufacturing, engineering and accounting workforce studies. The agency believes in relation to the supply of skills, that the labour market works quite effectively— however we take a special interest in the supply of skills in occupations where there is the greatest risk of market failure in terms of supply of skills—occupations where the qualifications and skills aren’t substitutable and where the necessary skills take significant time to develop Visit the AWPA website www.awpa. gov.au to learn more about our work and join us on Twitter, LinkedIn to join the important conversation on how Australia can develop the workforce it needs for the future. Robin Shreeve is the Chief Executive Officer of the Australian Workforce and Productivity Agency (AWPA). awpa.gov.au

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Eduworks Resources

, a division of RTO Advice Goup, provides quality training and assessment resources to the VET sector. We have a growing range of products including: © Assessment toolkits © RPL kits © LLN assessment kits © Learning materials We have recently released assessment toolkits for: © Certificate III & Diploma of Early Childhood Education and Care (CHC13) © Certificate IV and Diploma of Accounting (FNS10) © Certificate II in Skills for Work and Vocational Pathways (FSK13) © Certificate IV in Property Services (Real Estate) (CPP07) © HLTAID001, HLTAID003 and HLTAID004 Many other assessment kits, RPL kits and LLN kits are available. Please visit our website at www.eduworks.com.au to see our product range. We can write materials upon request. Contact us on 1300 676 870 to discuss your needs. Mention this ad and receive a 10% discount on any existing products.

a division of ADVICE GROUP

EMPOWER

2014 VET PD ROUND UP APRIL

Are you interested in pursuing further professional development but find you’re short on time? We have rounded up the VET conferences taking place across Australia to take you through to October 2014. AVETRA 17th Annual Conference Australian Vocational Education and Training Research Association (AVETRA) 22-24 April at Outrigger, Surfers Paradise, Queensland Thought Leaders VET Development Centre and TAFE Directors Australia 28 April at Novotel Sydney Central and 29 April at Rydges Melbourne

MAY

National Adult Language, Literacy and Numeracy Assessment Conference 2014 Australian Council for Educational Research (ACER) 1-2 May at Rendezvous Grand Hotel, Melbourne 2014 VET Summit Velg Training 5 May atHilton on the Park, Melbourne and 12 May at Sheraton on the Park,Sydney CDAA 2014 Annual National Conference Career Development Association of Australia (CDAA) 14-16 May at The Hilton Adelaide Hotel

JUNE

WA Training Providers Forum 2014 WA Department of Training and Workforce Development (DTWD) 19-20 May at Crown Perth, Western Australia 2014 Skills Tasmania Conference Skills Tasmania 2-3 June at Wrest Point Conference Centre Hobart

ADVERTISE WITH US

EduTECH VET Leaders Congress Association & Communication Events 3-5 June at Brisbane Convention and Exhibition Centre

STAY CONNECTED WITH

AUSTRALIA’S VET PROFESSIONALS

Office for Learning and Teaching National Conference 10-11 June at Dockside Pavilion, Darling Harbour, Sydney

SEPTEMBER JULY

We often refer throughout this publication and on our website to acronyms. A brief overview of the acronyms used in this publication are outlined below. Velg Training Members have access to over 1,500+ online resources via our Members Lounge Portal. For a complimentary copy of our extensive VET glossary, click here. - Vocational Education and Training (VET) - Registered Training Organisation (RTO) - Technical and Further Education (TAFE) - Language, Literacy and Numeracy (LLN) - National Centre for Vocational Education Research (NCVER) - National Skills Standards Council (NSSC) - Australian Quality Training Framework (AQTF) - VET Quality Framework (VQF) - Recognition of Prior Learning (RPL) - Nationally Recognised Training (NRT) - Information and Communications Technology (ICT) - Information Technology (IT)

2014 VET Summit Velg Training 29 April at Hilton Hotel, Brisbane

23rd NCVER Conference ‘No Frills’ NCVER and Holmesglen 9-11 July at Holmesglen’s Moorabbin Campus, Melbourne TDA National Conference 2014 TAFE Directors Australia 1-2 September at Sheraton on the Park, Sydney 2014 National VET Conference Velg Training 11-12 September at Brisbane Convention and Exhibition Centre

Download our 2014 Media Kit

Teaching & Learning Conference 2014 VET Development Centre 4-5 September at RACV Club Torquay, Melbourne

2014 WorldSkills Australia National Competition WorldSkills Australia 18-20 September at Perth Convention and Exhibition Centre

OCTOBER

VET GLOSSARY

Australian International Education Conference ‘Inventing the Future’ International Education Association of Australia (IEAA) and IDP Education 7-10 October at Brisbane Convention and Exhibition Centre

SPACES FILLING FAST FOR VOLUME 2! Advertising bookings close on 19 September 2014.

FIRST IN, BEST DRESSED!

For current events and updated information, visit the Velg Training ‘VET Industry Events’ listing online at: velgtraining.com/vetevents 24

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2014

NATIONAL VET CONFERENCE BRISBANE 11 – 12 SEPTEMBER 2014

Venue

BRISBANE Convention & Exhibition Centre Merivale St, South Brisbane QUEENSLAND 4101

2 Day Registration

Member

NonMember

Join as a Member at the same time*

Early Bird Registration (closes 30 June 2014)

$940 (save $235)

$1080 (save $270)

Standard Registration (closes 31 August 2014)

$1175

$1350

Individual Membership $220 (Save $55) Corporate Membership $770 (Save $110)

1 Day Registration

Member

NonMember

Join as a Member at the same time*

Early Bird Registration (closes 30 June 2014)

$560 (save $235)

$650 (save $270)

Standard Registration (closes 31 August 2014)

$710

$810

Individual Membership $220 (Save $55) Corporate Membership $770 (Save $110)

Who should attend? Management •

CEOs, TAFE Directors, Principles

•

RTO Owners

•

RTO/VET Training Managers

•

Policy Managers

Practitioners •

Teachers/Trainers and Assessors

•

VET Consultants

•

Instructional Designers

•

Pre-service VET Teachers

Full program and to register visit: velgtraining.com/national-conference

Pre-Conference Workshops Velg Training will be offering six workshops available to all conference attendees and non-attendees the day before the 2014 National VET Conference begins.

Date Wednesday 10 September 2014

Time 9.00am - 4.00pm

Velg Training Workshops Member $359 | Non-Member $390 • Designing and Developing Assessment Tools - Kerri Buttery • Maintaining your Trainer and Assessor Currency - John Price • Suggested Evidence for Audit - Tamara Simon • The Ultimate in Assessment Validation - John Dwyer

Additional Workshops Cost $497.50 • Training with the Brain in Mind - Mindworks | Laurie Kelly • 1 Day Creative Training Techniques Boot Camp - MRWED For more information and to register visit:

velgtraining.com/events

Attending the #2014NVC?

Running a successful RTO takes commitment, time, energy and great organisation! You don’t want your head to be buried in your systems and paperwork. Finally a system that allows you to do more by managing everything in one place. RTO KnowHow is an online solution to the everyday complexities of running an RTO. And it’s SO much more than just a student management system. It manages your staff records, documents, compliance activities, opportunities as well as your students and your training timetables. It is a web-based system meaning you and your staff can login from anywhere – your training records, documents and audit evidence will be at your fingertips from anywhere you have an internet connection. You can use RTO KnowHow as a fully featured RTO management system comprising quality and compliance management as well as student management, or use it as a standalone and fully featured student management system. We can recommend the package that suits you.

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