Delivering compassionate Health & Care experiences. For everyone, every day.

For decades, Sodexo Health & Care services have been working to improve the hospital treatment experience, emphasising keenly on personalised care and comfort.

With the government focusing on elevating care, rising medical tourism and increasing patient expectations, India’s health sector needs more efficient, meaningful Health & Care services.

Sodexo’s new Health & Care model has moved forward to a more evolved philosophy that puts people before anything else.

This new human-centric mission is founded on a deep understanding of consumer needs and our vision to improve the quality of life.

Hence, we strive to deliver a higher level of care and support for your organisation’s patients, caregivers and beyond, every day.

Empowering the Health & Care sector in India

Pan-India

Presence

550+ locations

29 NABH

8 JCI-accredited hospitals

Customised Solutions Global SOPs

Meeting specific needs with tailored technical and financial models

Specialised Team

Expertise in global and local operations

Digital-led Delivery

5000+ healthcare employees, experienced SMEs and strong leadership

Digital tools to automate standards, processes, efficiency and visibility

We are, where we are needed the most Medical colleges Hospitals

Patient Nutrition: Enhancing health & well-being through dietetics & balanced nutrition

Good nutrition ensures quicker recovery and is a form of physical comfort through the hospitalisation period. Sodexo provides a range of timely and tasty nutritional services, tailored to meet a patient’s nutritional and therapeutic needs.

Our services address patient nutritional objectives through in-house dieticians and customised solutions. Our team of experts carefully analyse, understand and deliver delicious, wholesome meals to patients based on their distinct health and recovery requirements.

Procurement

• Blend of local and global ingredients.

• Exploring cost-effective opportunities.

• Focus on fair trade, animal welfare, organic and plant-based products.

• Complete focus on ethical and sustainable sourcing.

Digital meal ordering

• Patients pick their own meal options with Sodexo Touch-To-Order.

• Meets the needs and tastes of the demography.

• Reduction in meal error.

• High patient safety that reflects clear clinical diet decisions.

• Service recovery during the patient’s stay enhances experience.

Design consultancy

• We design, execute and manage the renovation and/or construction of kitchens and dining areas in compliance with ISO, NABH, FSSAI etc.

• In-house team of architects, specialists designers, and project managers collaborate with chefs and engineers for optimal efficiency.

People

• We hire, train and retain people who are passionate about patient care.

• Adequate number of staff for every area.

• Expert clinical talent in nutritional programs.

• Regular training and educational programs to keep people up to date with food needs.

Technology

• Sodexo’s Integrated Menu Management and on-site delivery framework ensure efficient food services. It accurately supports food nutrition, nursing, relevance, timeliness and safety.

• The SoCampus all-in-one management app provides users with 24/7 support, bookings, simplified food ordering etc. and enables clients to monitor facilities easily.

Food Retail: Serving an array of fresh food choices every day

Through a clear understanding of your needs, we design, create and operate retail areas for healthcare facilities. Each space focuses on enhancing customer experiences for in-staff, visitors, and medical students, creating an oasis of relaxation that delivers delicious, and nutritious meals.

Our solutions also support your organisation’s clinical performance by leveraging data and insights and ensuring all services align with ISO and FSSAI guidelines.

Our services also include an in-room service menu for patients and their families/visitors, a special doctor’s lounge and value-formoney meal options for medical students.

Cafe design consultancy & concepts

• In-house design team to meet client’s infrastructure needs.

• Retail sector filled with vibrant cafeterias, quick grab ‘n’ go options, 24x7 vending machines, and mobile cart options.

• Collaborating with culinary teams to ensure retail propositions are in tune with demographic requirements.