Brand portfolio

Our Aarogyum service delivers delicious, wholesome meals rooted in ancient wisdom and timehonoured Indian cooking techniques.

ASPRETTO is our premium coffee lounge, offering a range of specialty drinks made from the finest Arabica beans sourced from Fairtrade-affiliated suppliers.

Our YOO retail solutions in India offer nutritious bitesized snacks and complete meals for health and care facilities.

Food & You is a specially designed meal service that combines fun activities like food promotions, games, events with healthy food options for resident campuses.

Client benefits

• Improved efficiency through automation of tasks such as ordering, inventory management that strengthen data-driven decisions.

• Enhanced customer experience through digital menus, online ordering, and personalised recommendations.

• Digital systems can reduce labour costs, lower food waste, attract more customers, promote upselling and cross-selling, and enable better communication.

Procurement & digital systems

• Total focus on locally sourced, sustainable food procurement processes for all retail and nutritional services.

• Cost-effective, tailored meals at affordable prices for caregivers, and visitors alike.

• Digitally-enabled cafeterias help to collate data on spending habits, customer behaviour etc.

People & consumer experience

• Driving commercial returns through hiring and training expert retail talent.

• Inclusive environments and teams that focus on creating mindful consumer experiences.

• Diverse choice of menu options, all focused on nutrition and healthy ingredients.

Cleaning Services: Elevating standards of sanitation and protection

We, at Sodeoxo, understand the importance of maintaining a visible and microbiologically clean environment for your health organisation. Our cleaning, laundry and housekeeping services work to ensure cleanliness and safety are upheld on all levels of your facility, at all times.

How we do it

• Constant training supported by best practices and tools like UV disinfection.

• Mapping of critical, semi-critical, and non-critical areas for cleaning and equipment deployment.

• Measuring performance metrics like spillages, cleaning frequency, etc.

• Proper procedures in place for waste disposal.

• Regular safety, and hygiene training to drive efficiency and reduce contamination.

Environmental Infection Control: Keeping healthcare workers and patients safe through infection prevention using standard-based processes, tools, and technologies

Proper infection control is an extremely vital aspect of healthcare institutions, now more than ever.

Our multi-tiered approach to pathogen identification, monitoring and removal works to ensure safety and cleanliness at microbiological levels, especially in critical areas.

Our operational process, people & more

• Use of right cleaning supplies, chemicals, and active ingredients.

• Certified experts trained in global standard operating procedures with over 30 years of experience in infection control.

• Efficient multipronged approach towards pathogen removal and disinfection, thereby reducing the risks of hospital-acquired infections (HAI).

• Regular training, educating and empowering teams on infection control.

• Implementation of disinfection robots using pulsed UV decontamination processes.

• ATP swabbing and visual audits as well as Black Light audits.

Laundry Services:

Constant supply of clean linen, at all times

Our services also execute impeccable cleaning of linen for each room and ward in your healthcare establishment. Special care and quality standards are in force to ensure a constant supply of fresh, clean linen, sheets and more for all needs, at all times.

Our solutions & processes

• Clear classification into soiled, infected, and foul linen for efficient laundry management.

• Proper collecting, sorting, transporting, washing, drying, disinfecting, ironing and restocking of linen for every ward.

• Use of only safe and certified chemicals, detergents, bleaches, and wash formulas.

• Appropriate wash procedures at adequate temperatures to maximise the life of linen and machines.

• Global best practices for operational efficiency and linen processing.

• Organised clothes tagging system for proper segregation and reinforcement of infection control.

General Duty Assistant (GDA) Patient Transport: Moving and supporting you at every turn

We utilise the latest technology to deliver a high level of care and comfort for all your transport needs. Our team is trained to handle the transport of patients, reports, medication, samples and minor equipment.

What do we do?

• Patient admissions and discharge

• Patient transfers

• Patient pickups and returns

• Patient assistance

• Delivering and returning equipment

How do we do it?

• Advanced technology and transport software to quickly assign tasks.

• A highly trained central team that prioritises safety and comfort.

• Reduction in wait time and increase in efficiency.

Maintenance of Bio-medical Equipment: Ensuring uptime of medical devices through data and technology led comprehensive asset management

Sodexo leverages nearly two decades of global experience in managing medical equipment and assets. Our services ensure uptime, optimise cost and enhance the life cycle of your medical equipment. Additionally, as members of ECRI, we are always up to date with the latest products, upgrades, hazard alerts, and product recalls.

What do we do?

• Daily 24/7 service coverage.

• Onsite and offsite deployment of qualified experts.

• Patient equipment management solutions (PEMS) - collect, clean, disinfect and distribute medical devices.

• Consolidation and centralisation of all services and contract management.

Sodexo HTM App

Our specialised mobile app is a one-stop solution for all your medical equipment services. Through this, we ensure cutting-edge technical services and unbiased assessments at competitive rates with quick response time.

• Asset tagging

• Breakdown maintenance

• Preventive maintenance

• User training

• Calibration of equipment

• Installation/relocation/ dismantlement of equipment

“Sodexo has been our preferred partner for Food, Housekeeping and Laundry Services since its inception in 1998. Their role in helping the hospital achieve Patient Satisfaction Goal is commendable. Sodexo team has been working cohesively with the hospital team to implement best practises and technology to achieve healthy outcomes for our patients, staff and visitors.”

Mr. Ajay Kumar Pandey VP, Lilavati Hospital & Research Centre