Central Virginia Multi-Family Vendor Guide Fall 2021

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St. LouisVirginia MULTI-FAMILY Central

SUMMER FALL 2020 2021

PROFESSIONALSERVICES SERVICES && SUPPLIERS SUPPLIERS PROFESSIONAL

Need to Reclaim Your Space from Clutter? The Junk Goats are Here to Help.

804.494.7999 JunkGoatsRichmond.com

YOUR ST. LOUIS FURNITURE RENTAL PARTNER! YOUR SATISFACTION IS GUARANTEED! EmpireFurnitureRental.com | See page 10

Read More on Pages 16–17


“We met Phil with AffordaPro at a Virginia Apartment Managers Association event and after speaking with him we decided that we would try out his services. He appeared passionate about his company and his desire to do a good job resonated with me. They worked efficiently and effectively. Many of our residents even made the effort to contact the office to compliment them on a job well done. We definitely plan on using them again and would highly recommend for all power washing needs.” Jamie Hall, CAM Property Manager

BRING LIFE BACK TO YOUR PROPERTY. Our Specialties:

VendorGuideUSA.com 2

CHESTERFIELD CHESTERFIELD COUNTY

ROOFS

GLEN ALLEN

S I D E WA L K S

HANOVER COUNTY HENRICO COUNTY

D R I V E WAY S

DECKS GUTTERS

Erin Amacher, CAM Property Manager The Grove at Swift Creek Apartments

Locations We Serve:

SIDING

WINDOWS

“Affordapro is our “go to” for all of our of power washing projects! When in need of a property sparkle, we use them for building exteriors, breezeways, sidewalks, compactor and clubhouse cleanings. They have also been able step up to assist with miscellaneous cleaning needs throughout the site. We trust them completely to help maintain the curb appeal of our assets as they are efficient, thorough and professional in each aspect of their services. Their dedication to a job well done is evident in all work performed! In need of a dependable company? I highly recommend Affordapro for any and all power washing needs!”

MECHANICSVILLE

804.402.3304 AffordaProPressureWashing.com info@AffordaPro.com

P O W H ATA N P O W H ATA N C O U N T Y RICHMOND SANDSTORM


A LETTERA FROM A LETTER THE PUBLISHER FROM THE PUBLISHER LETTER FROM THE PUBLISHER Many people will Many think people of THE the will year think 2020 of the and2020 year howand 2020 it changed andithow all our it changed lives. our lives. people will think of the year how changed all ourall lives. AMany LETTER FROM PUBLISHER

I will remember I will 2020 remember as the year 2020 that as I the began yearmy own I began business mybusiness own with business I will remember 2020 as the year that I that began my own with with Fairview Media Solutions is proud to introduce The Vendor Guide to Virginia. The Vendor

The Vendor The the Central the Central edition. The Vendor edition. Guide The magazine Vendor TheGuide, Vendor Guide, theVirginia Central Virginia edition. The Vendor GuideGuide Guide combines theVendor power ofGuide, shared direct mail in aVirginia Pinterest-style resource that connects products and services to the multi-family industry and more. has a business model a business that was model a perfect thatafit was fora me, perfect for ahaving sales me, having has a has business model that was perfect fithaving for fit me, a salesa sales

Our resource guides are quality full color 8.5X11 size Printed and mailed quarterly, background and background many years and ofmany robust years ofmagazines. robust in relationships and around in the and around background and many years ofrelationships robust relationships in and around the the a digital version is emailed monthly as well. The Vendor Guide connects your company

multi-family industry. multi-family But when industry. you But get right when down you get to down it, right all you down to it,HOAS allreally you industry. But when you get right toliving it,really all you to 2,000multi-family property managers, corporate offices, owner/managers, senior and in really Greater Richmond, Fredericksburg, Charlottesville and Williamsburg.

need is aneed desire need connect is a desire people to connect and information. people andDirect information. mail drives Direct mail drives is atodesire to connect people and information. Direct mail drives July 1st, The Vendor Guide added a second edition mailing Newport News, magazine results. Shared results. targeted Shared direct targeted mail in adirect resource style in atoresource magazine style results. Shared targeted direct mail inmail a resource style magazine Hampton, Norfolk and Virginia Beach! So, you will want to make the most of your marketing

format a simple format highly a sure simple effective and highly business effective strategy business to toorconnect is aand simple and highly effective business strategy to connect dollarsisformat and advertise inis the to become Go-To reference guide in connect anystrategy community corporate office.

supplierssuppliers withsuppliers multi-family withdecision multi-family makers decision and more. makers and more. with multi-family decision makers and more. Contact me to find out how you can become a valued advertising partner today for 2021Contact me toContact find how toout you find can outyou become howcan youbecome a can valued become a valued advertising Contact meout tome find how aadvertising valued advertising 2022! Lblack@fairviewmediasolutions.com | (804) 641-4902

LYNN BLACK, PUBLISHER

partner today partner fortoday 2021! today Lblack@fairviewmediasolutions.com for 2021! Lblack@fairviewmediasolutions.com partner for 2021! Lblack@fairviewmediasolutions.com

LYNN BLACK, LYNN BLACK, PUBLISHER LYNNPUBLISHER BLACK, PUBLISHER

HERE IS WHAT FEW ISHERE OF WHAT HAPPY FEW ADVERTISERS MY HAPPY ADVERTISERS HAVE TO SAY:HAVE TOHAVE SAY: TO SAY: HERE HERE ISA WHAT A MY FEW OF MYOF HAPPY ADVERTISERS HAVE TO SAY: IS A WHAT A FEW OF MY HAPPY ADVERTISERS

MULTI-FAMILY Central Virginia

SUMMER 2021

“Lynn is anfor amazingly enthusiastic professional who goes above beyond “So excited “Sothis excited greatabout resource this resource great for managers---to resource for have managers---to a repertoire of a vendors repertoire their of and vendors fingertips atwith their is whatever fingertips is “Soabout excited about this great managers---to have ahave repertoire of at vendors at their fingertips is she embarks upon. I have worked with Lynn for more than a decade and can say without invaluable!” hesitation invaluable!” that she will bendinvaluable!” over backwards for her customers and go the extra mile every time! She is truly a pleasure to know and work with.”

PROFESSIONAL SERVICES & SUPPLIERS

Tara Roberts Tara | Owner, Roberts | Owner, Make Readies Magic Readies Tara Roberts | Magic Owner, Magic MakeMake Readies We’re Pros When it Comes to Servicing Gutters!

Tara Roberts | Owner, Magic Make Readies

Learn More on Pages 16-17

“It’s so nice “It’s my company tomy have name my company go name right to name property goto right managers. the property In the managers. past In thekinda past it’skinda been kinda “It’stosohave niceso tonice have company gothe right the to property managers. In it’s thebeen past it’s been “It’s so nice to have my company name go right to the property managers. In the past

it’s manager. been kinda difficult to speak Guide toVendor the property recommend Vendor difficult to speak difficult the to property speak manager. the property I recommend manager. Vendor I recommend to Vendor anymanager. contractor Guide any that’s contractor trying toGuide that’stotrying to difficult to speak to the to property I recommend Guide to anyIto contractor that’s trying to any contractor that’s trying to pick up customers in the commercial property business.

pick up customers pick inupthe customers commercial the property commercial business. property It’s totally business. worth It’sit!”totally pick up customers in the in commercial property It’s totally worth worth it!” it!” It’sbusiness. totally worth it!” Duncan Hannegan Owner, NewPainting Dominion Painting Duncan Duncan Hannegan Duncan | Owner, Hannegan | Dominion Owner, New Painting Dominion Painting Hannegan | New Owner, New| Dominion SEAMLESS GUTTER AND GUTTERGUARD SPECIALIST

“It has been a wonderful experience for our company to work with Fairview Media “It has been a wonderful “It hasabeen experience a wonderful so far experience forso our so toour work company with Fairview towith workMedia with Fairview Solutions. The Solutions. “It has been wonderful experience farcompany forfar ourfor company to work Fairview MediaMedia Solutions. The The 804.283.5863 · www.Rain-Carriers.com · Midlothian, VA 23112

Solutions. The targeted audience in the property management field is the perfect

solution to ouriscompany’s advertising Lynn goes above and beyond to trulyadvertising targeted targeted audience targeted in theaudience property management the property field management the perfect is theneeds. perfect to our solution company’s to our advertising company’s audience in the in property management field isfield thesolution perfect solution to our company’s advertising MULTI-FAMILY Central St. Louis MULTI-FAMILY Virginia

SUMMER 2020 SPRING 2021

understand what Sonshine Countertop does and what is important to us.

needs. Lynn goes needs. above Lynn and goes beyond above and trulybeyond understand truly what understand Sonshine what Countertop Countertop anddoes whatand does is what and iswhat is needs. Lynn goes above andto beyond to trulyto understand what Sonshine Countertop We appreciate her attention to Sonshine detail indoes everything!” important to us. important Wetoappreciate We her appreciate attention toher detail in to detail in everything!” important us. to Weus. appreciate herWilson attention to everything!” detail in everything!” Tammy |attention Sonshine Countertop Repair

PROFESSIONAL PROFESSIONAL SERVICES SERVICES & & SUPPLIERS SUPPLIERS

Tammy Wilson Tammy |Wilson Sonshine Wilson Countertop | Sonshine Repair Countertop Tammy | Sonshine Countertop RepairRepair “The Vendor Guide’s Audience and presentation are perfect for the Drain Punch message. Lynn Black works endlessly to make sure every recipient hears the good news!”

Tammy Longo, Tammy Regional Longo, withLamberti Regional GEM Management with GEMSales Management says, says, Tammy Longo, Regional with Management says,Drain Carl |GEM Industrial Sosmetal, Punch

“I always“Ilike to“Ihave always like toahave when a I’m tangible looking when for I’m vendors/suppliers.” looking for vendors/suppliers.” always likeatotangible have tangible when I’m looking for vendors/suppliers.”

YOUR ST. LOUIS FURNITURE RENTAL PARTNER! YOUR SATISFACTION IS GUARANTEED! EmpireFurnitureRental.com | See page 10

VG_RV_Spring_2021_v1.indd 1

Maria Carreras | Management Professional, Multi-Family Laundry Industry

2/18/21 9:20 AM

Casey Hammonds |Hammonds Community |Manager Community Culpeper Manager Farms, Culpeper Farms, CaseyCasey Hammonds | Community Manager Culpeper Farms, “The Vendor “TheisVendor aGuide brilliant Guide is a brilliant “TheGuide Vendor is a idea!” brilliant idea!” idea!”

VendorGuideUSA.com

“I have worked with Lynn throughout her career in various capacities throughout the years while serving on many committees together as well as being her client. Ashley Dugger Ashley of Theknows Dugger Aspire atAspire The Carriage Aspire Hill at remarked, Carriage remarked, Ashley Dugger of property Theof at Carriage She management like the Hill backremarked, ofHill her hand. I am always impressed by her professionalism and her ability to improve upon everything “What a cool idea! “What This aidea! cool magazine idea! will Thisbe magazine sowill helpful beus.” so helpful “What a cool This magazine bewill sofor helpful for us.”for us.” she touches.”

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VENDOR INDEX

A

L APARTMENT ASSOCIATION VAMA ���������������������������������������������������������������������������������������23

LANDSCAPING & EXCAVATION Leading Edge���������������������������������������������������������������������������� 10

APARTMENT TURNS Magic Make Readies�������������������������������������������������������������������5

LAUNDRY SERVICE Automatic Leasing ��������������������������������������������������������������������18

ARTICLES Sustainable Roofing Technology ������������������������������������������� 12-13 Collections: Filling The Holes�����������������������������������������������������15 Junk Goats: Mind Boggling Service ��������������������������������������� 16-17

LEGAL Godwin-Jones & Price, PC ���������������������������������������������������������15 P

C CLASSIFIEDS �������������������������������������������������������������������24-25

PAINTING New Dominion Painting �������������������������������������������������������������19 Top Notch Painting ��������������������������������������������������������������������22

CONSTRUCTION SERVICES CD Hall���������������������������������������������������������������������������������������6

POTHOLE REPAIR Pothole Repair ��������������������������������������������������������������������������11

COUNTERTOPS Sonshine����������������������������������������������������������������������������������20

POWER WASHING AffordaPro Window & Pressure Washing ��������������������������������2, 22

F

PROPERTY MANAGEMENT CAVA Property Management ��������������������������������������������������������7 FIRE SAFETY PROPERTY INSPECTIONS Stop Loss, LLC ������������������������������������������������������������������������8-9

R

G

RICHMOND EXCLUSIVE �����������������������������������������������������26-30 GUTTERS Rain Carriers ���������������������������������������������������������������������������� 14

H

ROOF MAINTENANCE Roof Renew ������������������������������������������������������������������������� 12-13 V

HANDYMAN Redleg �������������������������������������������������������������������������������������21

VIRGINIA RENT RELIEF PROGRAM Housing Opportunities Made Equal of Virginia, Inc� ��������������������21

J JUNK REMOVAL Junk Goats ������������������������������������������������������� Front Cover, 16-17

VendorGuideUSA.com

Volume 2, Issue 1

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The Vendor Guide of Central Virginia is published by Fairview Media Solutions. The publishers accept no responsibility for errors in, or omissions of, content. Circulation: The Vendor Guide is direct mailed once every 3 months. If you would like to advertise in The Vendor Guide or have questions, please contact Lynn Black (804) 641-4902. If you want to be added or taken off the mailing list, please call (804) 641-4902. By-line articles are published with the permission of credited copywriter or advertiser. The publishers accept no responsibility for errors or omissions on any article in the magazine or online. Advertiser gives Fairview Media Solutions permission to use and publish photos, both in print and online at www.VendorGuideUSA.com, either obtained from advertiser’s website, email or photos taken by representative of Fairview Media Solutions. Advertiser’s specials or discounts are at the discretion of the advertiser and are subject to change without notice. Fairview Media Solutions is not responsible for any offers made by an advertiser in this publication. All rights are reserved by copyright, 2020-2021, Fairview Media Solutions. P.O. Box 71283 Henrico, Virginia | VendorGuideUSA.com | (804) 641-4902 | Lblack@FairviewMediaSolutions.com


APARTMENT TURNS

ONE CALL. ONE INVOICE. ONE DAY. IN THE RACE FOR PROFITS, ONE DAY TURNS GET YOU TO THE FINISH LINE FIRST. RICHMOND WILLIAMSBURG CHARLOTTESVILLE Maintenance Cleaning Painting Carpet Cleaning Renovations Compliance Depot Compliant

804-362-8300 magicmakereadies.com

VendorGuideUSA.com

Your single source supplier for all your make ready needs!

5


DEMOLITION & CONSTRUCTION

WASTE SERV ICES

DUMPSTER SERVICE

BEST SERVICE IN CENTRAL VA! We offer the following: ▪ 20 CY Dumpsters ▪ Covered Dumpsters ▪ 30 CY Dumpsters ▪ Concrete Washouts ▪ 40 CY Dumpsters

Unmatched SPEED and SERVICE!

BEST Dumpster Service in Central Virginia for:

VendorGuideUSA.com

▪ Construction Site Debris ▪ Large and Small Businesses ▪ Landscaping/Yard Waste

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▪ Commercial & Residential Renovations ▪ Industrial Site Service ▪ Scrap Metal and Concrete Recycling

BOOK YOURS TODAY! (804) 234-5000 WHEN SERVICE MATTERS! info@CDHallWasteServices.com

WA S T E S E R V I CE S


PROPERTY MANAGEMENT

INNOVATION. QUALITY OF WORKMANSHIP. VISION-DRIVEN. Virginia’s most innovative and community-focused real estate developers and purveyors. Cava Companies is your source for quality Virginia real estate. u Real Estate Development and Renovation u Turnkey Investment Opportunities u Reliable Property Management Services

(804) 510-0323

VendorGuideUSA.com

cclark@cavacompanies.com www.cavacompanies.com

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FIRE SAFETY PROPERTY INSPECTIONS

“I THOUGHT IT WOULD NEVER HAPPEN AND THEN IT DID” David Peschio

Property Manager Property Management Inc RIchmond, VA

The tenant told me directly, having properly functioning smoke alarms saved her and her family’s life.

VendorGuideUSA.com

As a property manager, protecting my assets and business reputation from liability is crucial. However, protecting the lives of my tenants is without doubt my number one priority.

8

If a tenant’s injuries or death was caused due to smoke alarms not properly functioning or another failed code compliance, I could’ve been held responsible. Luckily, after the fire I was able to immediately log into the Stop Loss Portal and download a copy of recent property inspection reports. My advice to any property manager or owner is “don’t wait”. Know you’re protected Today!


Stop Loss Fire Safety Inspections, Property Inspections and Smoke/CO Alarm Installation can help protect your property from catastrophic fire.

Lt. Shaun Whiteley | Lt. Mike Anderson

FIRE SAFETY PROPERTY INSPECTIONS

PROTECT YOUR INVESTMENT

With over 34 combined years in the fire service, we have seen firsthand the damage fires cause. What most people don’t realize is that once the fire is extinguished the pain doesn’t stop and the true work begins. The average single family home takes anywhere from six months to a year to fully recover from a fire. This means lost revenue on top of the expense of the fire. At Stop Loss LLC., we know that there is no way to 100% prevent a fire from occurring, but we do know the ways to help minimize the risk.

Schedule a Free Consultation Call 804-837-0099 stoplossva.com

VendorGuideUSA.com

Who better to tell you how to prevent a fire than the person who may show up when you can’t.

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LANDSCAPING & EXCAVATION

Landscaping Hardscapes Excavation Lot Clearing

Rough Grading Fine Grading Erosion Control Driveway Installation and Grading

Gravel Installation Tree Removal Demolition Snow Removal

VendorGuideUSA.com

YOU NAME IT. WE DO IT!

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For all your outdoor services call (804) 380-3080 leadingedgeexcavationrva.com leadingedgelawncare45@gmail.com


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855-376-8465

PotholeRepair.com | 855-376-8465 | info@PotholeRepair.com

VendorGuideUSA.com

6/24/21 4:10 PM

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ROOF MAINTENANCE

ROOF RENEW

A Revolution in Sustainable Roofing Technology By David Scheller

Over your head is a counter, and it’s always ticking down. Your property’s roof can only bake, freeze, and endure strong winds for so long until it demands your attention — and, unfortunately, your money. Shingle manufacturers have accelerated this problem. In the past two decades they have cut costs by reducing the asphalt content in their shingles by as much as 40 percent. In effect what was once considered a “30-year roof” may now last for as few as 10 years in Virginia weather. Paying for thousands of square feet of new shingles is expensive, and piling thousands of pounds of old ones in a landfill is not an environmentally friendly move. But thanks to Roof Renew, you no longer have to do either. Their revolutionary and all-natural bio-oil technology revitalizes dried, brittle shingles, and extends their life. Best of all, it costs as little as one-fifth of a new roof.

VendorGuideUSA.com

Roof Renew’s proprietary bio-oil is derived from the same substance that numerous departments of transportation throughout the U.S. and Canada have used to restore roads for nearly two decades. Reformulated to serve the unique needs of asphalt shingle roofs, Roof Renew’s treatment replaces the petro-chemicals that gradually evaporate from shingles. In effect, Roof Renew restores an existing roof’s ability to repel rain and deflect strong winds by restoring flexibility, granule adhesion, and waterproofing. They are so confident in their treatment’s effectiveness that they guarantee a single application to extend any roof’s lifespan by five years!

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The benefits of Roof Renew’s work are immediately apparent. A bio-oil treated roof will enrich the shingle and bring out more of its original color, adding to a property’s curb appeal. Unlike conventional cleaning solutions that use bleach or chlorine, Roof Renew’s non-toxic treatment will kill the root systems of algae and mold by smothering the roots rather than poisoning them. Over time, the moss and algae will weather away and Roof Renew will prevent re-growth. Roof Renew restores shingles’ flexibility by nearly 90 percent to immunize them against hail and other debris, improves fire resistance by 40 percent, and puts an end to the accumulation of coarse granules in a building’s gutters. Roof Renew’s benefit to the environment is not speculative, either. Because recycling them is cost-prohibitive, over 11 million tons of asphalt shingles are deposited

into American landfills every year. Once dumped their remaining petrochemicals gradually seep into the water supply, and the dust they emit throughout removal is noxious as well. Roof Renew’s USDA Certified Biobased Product doesn’t just keep shingles out of landfills. It is also made with renewable ingredients which help to preserve the environment. Roof Renew respects their professional clients’ busy schedules, and they endeavor to minimize the intrusion they pose to a property’s staff or tenants. Thanks to satellite imagery they are able to measure any roof’s exact square footage from their office and then deliver a free quote for their work. Once on site they thoroughly inspect a roof to ensure their treatment will in fact increase its lifespan — they are interested only in creating value, not treating a roof that can’t benefit from it. Before Roof Renew’s seasoned technicians begin spraying, they methodically seal off cracks and repair any other cosmetic damage their inspection revealed. Finally, they apply the revolutionary treatment, a process that is fast, clean, and safe for people, pets and plants. “I evaluated a lot of business opportunities before I i nvested in this one,” said Brian Ahladas, president of Roof Renew. “That’s because I recognized at once how great a game changer this is. Until Roof Renew came along, there really was no alternative for property owners and managers to deal with an aging roof other than expensive replacement. There are so many advantages for the property manager, not the least of which is tremendous cost savings. “Roof Renew is going to have a major positive impact on the commercial and multi-family roofing market. On the residential side, we think in terms of roofing squares or square feet. In the multi-family space you’re talking about acres of shingles that will be dumped into landfills. That just doesn’t make sense if there is a viable alternative to replacement, at a fraction of the cost. I’m excited to save our clients so much money on such vital property maintenance!” To learn more about Roof Renew and request a free estimate, please visit roofrenew-va.com.


ROOF MAINTENANCE

What is Roof Renew? As asphalt shingles age, the petro-chemical oils that maintain the shingle’s flexibility and performance begin to evaporate, and problems begin to develop. Roof Renew applies an all-natural bio-based solution that replaces lost petro-chemical oils, bringing the shingle back to life. The first application is guaranteed to extend the life of your roof by 5 years, and up to 15 years with 2 more applications every 5 years.

Roof Renew guarantees to extend the life of the existing roof by 5 years with each application. Each treatment costs as low as 20% of a replacement. A 5-year warranty covers performance of our product. Environmentally safe. Non-toxic for people, plants, and pets. It rejuvenates aging asphalt shingles so they don’t have to be replaced.

Brian AFTER Ahladas and his crew are exactly the kind of professionals you want to use! Brian spent a good amount of time answering ALL my questions. He explained the process in terms I could readily understand. —Homeowner in Powhatan

(833) RENEWVA roofrenew-va.com

VendorGuideUSA.com

Had roof problems, shingles blowing off everytime the wind blew. Called roof renew and their service was outstanding. Would recommend to any one. Roof looks brand new. Thank you Roof Renew. I give you a 10+

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GUTTERS

.

We’re Pros When it Comes to Servicing Gutters! • • • • • •

t

• • •

• Ridge Cap and Flashing Repair and Replacement • Soffit Vent Replacement

• Gutter Leak Sealing • Correction of Gutter Overflow Problems • Ice, Storm and Wildlife Gutter Repair

VendorGuideUSA.com

n

• • •

Gutter Inspection Gutter Installation and Replacement Gutter Cleaning and Repair Downspout Repair and Replacement Gutter Blockage Removal - Unclogging Realignment and Reframing of Downspouts Gutter Leaf Installation Drip Edge Installation Gutter Caulking for End Caps, Corners and Splash Guards Fascia Board Repair and Replacement Specializes in Rotten Wood Replacement Specializes in Built-in Gutters

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804.283.5863 www.Rain-Carriers.com Midlothian, VA 23112


I

ncreasing collections payments from prior residents can be an important way to fill in pandemic holes in your budget. Now is a good time to review your collections procedures in order to maximize your property’s revenue stream. Here are a few things to consider when processing move out reports and forwarding them to your collection agent. TRY TO GET A FORWARDING ADDRESS.

If residents are entitled to a security deposit refund, you want to make sure they receive it. If they owe money for unpaid rent or damages, you want to know where to send the account statement and if you don’t receive a response, where to have them served them to secure the balance with a judgment. Add the words ‘RETURN SERVICE REQUESTED’ to your envelopes just underneath your address so that if a resident has filed a forwarding address with the post office, instead of being forwarded automatically it will be returned to you with the new address. In Virginia, a case against a former resident must be filed within five years, but it is generally best to file sooner while the witnesses and evidence are still available. Once a judgment is entered, it is good for ten years and can be renewed for another ten. That is a lot of time for your former residents to clean up their lives so they are able to repay the balance they owe to you. Securing the debt with a judgment makes collection down the road more likely. RENT CHARGES. The VRLTA allows you to charge a resident actual damages for breach of the rental agreement. (55.11251) This means that you are allowed to charge rent that accrued pursuant to the lease until the unit is rerented or the lease expires, whichever occurs first. If you charge a standard lease termination fee in order to close out the tenant balance, be aware that this amount must be adjusted to reflect the actual amount of rent due if the unit is re-rented sooner. DEVELOP A COLLECTIONS PROCEDURE.

a checklist of items your collection agent will need and enlist the help of your team to make sure it is all assembled and ready to hand over. All statutorily-required documents should be included. This includes the move-in/move-out inspection report, notice of the right to be present at the walk-through and the final account statement, which generally must be sent to the resident within 45 days, either to the forwarding address or to the property address if none has been provided. Include the leasing packet showing the residents’ e-signatures. Collect invoices for all charges listed on the statement and be sure you have pictures documenting the damages. In court, we often hear residents tell the judge that they left the property in better condition than it was when they moved in, so your job is to be ready to refute this tall tale. Carpet stains can be particularly difficult to capture in pictures, so experiment with the lighting and make sure the damage is obvious in your pictures, or consider keeping a piece of the carpet if possible. BACK IT UP! If you replace your computers, make sure that your mov eout files make the transfer to the new one. Better yet, store your documents in the cloud or on an external drive, labeled so that you can find what you need easily. These files should be retained for the five-year statute of limitations period. DON’T DELAY. Those stacks on your desk have dollar signs on them. Put them to work as soon as the information is complete by forwarding the accounts to your collection agent!

( 8 0 4) 3 5 3 - 516 3 G O D W I N J O N E S A N D P R I C E .C O M ( O F F I C E @ G O D W I N J O N E S A N D P R I C E .C O M )

Godwin-Jones & Price, P.C. 20 S Auburn Ave Richmond | 23221 L E G A L S U P P O R T F O R L A N D L O R D S & P R O P E R T Y M A N A G E M E N T C O M PA NI E S

VendorGuideUSA.com

Do you have a to-do stack on the corner of your desk that somehow only ever seems to get bigger? Don’t let collections income get stuck in that stack! Put together

LEGAL

COLLECTIONS: FILLING THE HOLES

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JUNK REMOVAL

JUNK GOATS:

Providing Mind-Boggling Service, Professionalism and Communication By David Scheller The year 2020 was an unusual time to have graduated from college. While many young people contented themselves to stay inside and play video games, Matthew Nelligan’s ambition and entrepreneurial spirit drove him headfirst into business. “With so much time on my hands, I began developing websites and generating leads for local businesses,” Matthew recounted. “Before long I realized I might as well generate those leads for myself. I didn’t have much to start out with – an SUV, a trailer, and an understanding that the Richmond area was underserved for its junk removal needs. Fortunately that’s all I needed to found Junk Goats.” Determination pays off. Within a few months Matthew had grown his one-man show into a threeman operation, with a fourth soon to join. His SUV had been upgraded to a heavy-duty truck and hydraulic trailer. But it is Matthew’s drive to create the best value for his clients – be they homeowners, property mangers, contractors, or anyone else confronted by an abundance of stuff they’d rather be rid of – which sets Junk Goats apart.

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“If Junk Goats was an experiment at first, I’m now certain it is my life’s work,” said Matthew. “I’m a Richmond native. I view every client as family and treat them as such. Getting to drive around every day to meet new people and help them with a job so crucial as junk removal has been immensely rewarding. Marketing has worked great, but I quickly learned that making those personal connections is really what drives a business forward.

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“Our motto is ‘Providing mind-boggling service, professionalism and communication.’ To live up to that, we strive to make every experience our clients have with Junk Goats phenomenal. “We frequently assist with time-sensitive projects including apartment flips and home staging. When you reach out to us by phone, email, or through our website where you can receive a free quote, you’re going to speak with us right away. We commit to a plan and its price upfront. We also religiously adhere to our schedule. If for any reason we have to arrive at a jobsite early or late – which is rare – then it is our absolute priority to communicate that with you as quickly as possible.

“Junk Goats’ employees are professionals: uniformed, clean-cut and courteous. You will feel comfortable welcoming us into your apartment community and confident sending us to your own clients’ properties. We wear masks and shoe coverings in every home we service, clean as we go, and work fast to create minimal intrusion. “No job is complete until we have followed up with our client. We want to make sure we live up to your highest expectations for a junk removal service. If we fell short or missed any chance to go above and beyond, you can expect us to return right away to correct the situation. “Although Junk Goats is new to serving the Richmond area, we have already cut our teeth on every kind of junk removal and decluttering project you could imagine. We have dealt with some pretty intense hoarding situations, helped contractors finish their buildouts and renovation projects right on schedule, and made several apartments rent-ready on the same day their managers first contacted us. “We have also worked hard to make Junk Goats eco-friendly. We are partnered with Goodwill and Habitat for Humanity ReStore, where we bring any furniture, appliances, and other household items worth saving for donation. This helps us reduce our impact on landfills. It also saves us money on landfill fees – an advantage we are happy to pass onto our clients in the form of lower rates. “Zig Ziglar once said ‘You will get all you want in life, if you help enough other people get what they want.’ I want to have the top junk removal service in Richmond, and hopefully one day America. I believe we’re already right on track.”

To learn more about Junk Goats and engage them for junk removal, yard waste removal, storage unit clean-outs, house clean-outs, appliance removal, and far more, please visit junkgoatsrichmond.com.


JUNK REMOVAL

There are things in life that are cute.

And things that just are not. Evictions Cleanouts House Cleanouts Storage Cleanout Commercial & Residential Junk Removal

Mattress Removal Furniture Removal Construction Debris Removal Donation Drop

We guarantee to exceed your expectations by providing the highest quality service, professionalism, and communication.

We go the extra mile for our junk removal clients, every time.

Junk Goats Junk Removal 804.494.7999 JunkGoatsRichmond.com 6809 Patterson Ave STE A Richmond, VA 23226

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SERVICES WE PROVIDE

17


LAUNDRY SERVICE

Providing Multi-Family Laundry Solutions Since 1956

Laundry management can be messy. Automatic Leasing makes it easier and more profitable with perfect, customized solutions and reliable next day service.

VendorGuideUSA.com

Visit automaticleasing.com/testimonials to learn more about what it’s like to work with us from customers like Renee Pulliam of Cushman & Wakefield Thalhimer–

18

FIND YOUR PERFECT LAUNDRY SOLUTION CALL 800.558.2342 VISIT automaticleasing.com

“ Automatic Leasing has been an exceptional supplier partner throughout my 20+ year career in the multi-family industry. I appreciate their personalized service and willingness to go the extra mile.


DESERVES

PAINTING

YOUR PROPERTY

QUALITY “I highly recommend New Dominion Painting! I have worked with them for many years. Duncan is quick to respond & they do great work at competitive prices.” - CINDY CLARK, CAVA PROPERTY MANAGEMENT -

“New Dominion Painting has been doing work for about 12 years for me both personally and professionally. His painters are timely and clean, they always do outstanding work. Working with them has always been easy from scheduling the work, competitive pricing, special projects/custom paints, and special requests. They provide excellent customer service and are always quick to respond and/ or follow up with completed work. I will continue to use them in the future and highly recommend them for any painting project.” - RYAN CORBETT, SITE MANAGER, UNITED PROPERTY ASSOCIATES -

Interior Painting Exterior Painting Dry Wall Cleaning Apartment Turns

CALL TODAY FOR A FREE NO OBLIGATION estimate!

{ 804-399-2336 }

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Services

19


COUNTERTOPS

rating b e l e C

34 years

in business the team!

Sonshine COUNTERTOP REPAIR, INC PROVIDING THE MULTI-FAMILY INDUSTRY WITH KITCHEN & BATHROOM REFINISHING SOLUTIONS.

COUNTERTOP REPAIR & REFINISHING

after

after

Whether your countertop is chipped, burned, cut, or simply outdated, Sonshine can help. We repair or refinish damaged countertops at a fraction of the cost of replacement.

before

before

CERAMIC TILE REPAIR & REFINISHING Are your bathroom tiles chipped, falling off the wall, or outdated? Whether it’s the whole wall that needs replacing, or just a few tiles, Sonshine can help!

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BATHTUB REPAIR & REFINISHING

20

Do you have a chipped, cracked, peeling, or outdated bathtub? Sonshine can fix it! We repair and refinish bathtubs into a like-new state - complete with high-quality bathmat.

after

after

before

before

Contact Sonshine Today! Toll Free (800) 272-0878 | Local (804) 598-4887 | sonshinecountertop.com


You’re busy enough as is, so why spend your time juggling 5 different contractors? Let our multi-trade team take care of all your repair needs, all with ONE CALL! We can’t wait to start on your next project!

HANDYMAN

Dear Property Managers,

Our best to you and yours, your redleg contracting family

(804) 338-6661 RedLegContracting.com

Do you have tenants struggling to pay their rent due to the COVID-19 pandemic?

Virginia is administering relief for renters experiencing a negative financial impact due to the COVID-19 pandemic through the Virginia Rent Relief Program (RRP). You can now apply through HOME of VA and their partners on behalf of tenants to receive funds to pay delinquent rent payments, late fees, and court costs back to April 1, 2020. The total payments may not exceed 18 months of rental assistance per household.

Learn More:

RentReliefProgramVA.org

Requirements:

▪ Have a rent amount that is at or below 150% Fair Market Rent. ▪ Have a gross household income at or below 80% of the area median income.

▪ Have experienced a financial hardship directly or indirectly due to the COVID-19 pandemic.

Call us at: 1-877-501-3456

The Virginia Rent Relief Program is administered through the Virginia Department of Housing and Community Development. Virginia Housing is the grantee for landlord-initiated applicants.

VendorGuideUSA.com

▪ Have a valid lease agreement and live in the unit at the time of application.

VIRGINIA RENT RELIEF PROGRAM

Attention Owners, Management Owners and Landlords

21


PAINTING

DRYWALL HANGING AND FINISHING • TUB RESURFACING FRAMING AND FINISH CARPENTRY • TILE WORK

Painting and so much more. 804.677.2561 | TopNotchPaintingLLC.com

VendorGuideUSA.com

POWER WASHING

BRING LIFE BACK TO YOUR PROPERTY.

22

Our Specialties:

Locations We Serve:

SIDING

CHESTERFIELD CHESTERFIELD COUNTY GLEN ALLEN HAMPTON ROADS HANOVER COUNTY HENRICO COUNTY MECHANICSVILLE NORFOLK P O W H ATA N P O W H ATA N C O U N T Y RICHMOND SANDSTON VIRGINIA BEACH

ROOFS S I D E WA L K S

804.402.3304

D R I V E WAY S

AffordaProPressureWashing.com info@AffordaPro.com

WINDOWS DECKS GUTTERS

We serve more than just locally! Call us to see if we work in your area!


APARTMENT ASSOCIATION

THE VIRGINIA APARTMENT MANAGEMENT ASSOCIATION

BE A PART OF SOMETHING GREATER We represent almost 250,000 apartment units throughout the state of Virginia.

EDUCATION

NETWORKING

Lobbying on your behalf and keeping you updated on legislative changes.

Offering a wide range of opportunities for your professional development.

Introducing you to peers, mentors and supplier partners.

LEARN MORE & JOIN TODAY AT VAMAONLINE.ORG/MEMBERSHIPINFO.

VendorGuideUSA.com

ADVOCACY

23


CLASSIFIEDS VendorGuideUSA.com 24

A APARTMENT TURNS

G GUTTERS

LEGAL

MAGIC MAKE READIES 804-362-8300 MagicMakeReadies.com

RAIN CARRIERS 804-283-5863 Rain-Carriers.com

GODWIN-JONES & PRICE, P.C. 804-353-5163 GodwinJonesandPrice.com

Magic Make Readies is your single source supplier for ONE DAY apartment turns. With one call or text we handle your maintenance, cleaning, painting and carpet cleaning services. Make magic happen - eliminate vacancy loss and make your turn board disappear!

Rain Carriers are your locally owned and operated gutter installation specialists. Whether you require new aluminum seamless gutters, gutter guards or repairs to your existing gutter system, they have a team of dedicated technicians committed to your community. Contact Rain Carriers today for a property visit and free estimate.

Godwin-Jones and Price, P.C. is your residential property management law firm serving Central Virginia. With thirty years of experience in land-lord tenant issues, they have devoted their careers to assisting the specific needs of landlords in the legal process. When you need a trusted expert in landlord tenant law, call Godwin-Jones and Price!

C CONSTRUCTION SERVICES

J JUNK REMOVAL

M MARKETING MATERIALS

CD HALL CONSTRUCTION 804-234-5000 info@CDHallWasteServices.com

JUNK GOATS 804-494-7999 JunkGoatsRichmond.com

FAIRVIEW MEDIA SOLUTIONS 804-641-4902 LBlack@FairviewMediaSolutions.com

CD Hall Construction, Inc. is now proud to offer roll-off dumpster rental to its already extensive list of services. Whether it be twenty large dumpsters for debris at a construction site, or a small roll-off for a garage clean-out, you can expect to receive the best, fastest, and most professional service in the Richmond area.

Junk Goats Junk Removal provides residential and commercial junk removal services to Central Virginia. We provide the absolute best service by ensuring customer satisfaction, stellar communication during the whole process, up front prices, and a commitment providing our clients with the highest level of service and professionalism. Call Today 804-494-7999.

Are you a business owner or in property management and looking to improve your marketing without going over budget? Fairview Media Solutions can take your marketing above and beyond with our fantastic and affordable marketing materials such as eye-catching yard signs, impressive business cards, and so much more!

COUNTERTOPS

L LANDSCAPING & EXCAVATION

P PAINTING

SONSHINE 800-272-0878 SonshineCountertop.com

LEADING EDGE, INC. 804-380-3080 LeadingEdgeExcavationRVA.com

NEW DOMINION PAINTING 804-399-2336 Duncman5000@gmail.com

Sonshine Countertop Repair is a family owned and operated business since 1987. They repair countertops, ceramic tile and bathtubs refinishes for a fraction of the replacement cost. The Sonshine team are proud members of VAMA offering a variety of products and services to area apartment communities though out Central Virginia.

Leading Edge Inc. is a locally owned family business that specializes in lot clearing, grading, erosion control and landscaping. We are committed to delivering high quality services to our commercial and residential clients. Contact us today and let us come to work for you!

New Dominion Painting has been specializing in apartment turnover painting since 2004. You can count on quality top-notch customer service for your interior apartments as well as fitness centers and leasing offices. New Dominion Painting is the solution for your interior painting needs!

F FIRE SAFETY PROPERTY INSPECTIONS

LAUNDRY SERVICE

POTHOLE REPAIR

STOP LOSS, LLC 804-837-0099 StopLossVA.com

AUTOMATIC LEASING 800-558-2342 AutomaticLeasing.com

POTHOLE REPAIR 855-376-8465 PotholeRepair.com

Stop Loss LLC. was created to help property management companies limit their risk of a catastrophic fire. Whether it is our annual smoke detector inspection program, fire safety inspections or our residential fire suppression systems, we are your full-service fire prevention company. We look forward to partnering with you and are committed to reducing your risk.

Laundry management can be messy. Automatic Leasing Service makes it easier and more profitable with perfect, customized solutions and reliable next day service–making property owners, managers, and residents happier. For over 60 years, Automatic has provided multi-family laundry solutions with top of the line equipment, new technology, and unmatched service.

PotholeRepair.com provides professional pothole repair services and offers strategic asphalt maintenance agreements, including regular inspections of your property and detailed reporting to identify and document problems. By addressing damaged asphalt and potholes while they are small, Pothole Repair is able to dramatically reduce property maintenance for their clients.


R RESIDENT & TEAM BUILDING EVENTS

AFFORDAPRO WINDOW & PRESSURE WASHING 804-402-3304 AffordaproPressureWashing.com

PAINT FOR GOOD 804-641-4902 PaintForGoodrva.com

With AffordaPro, our combination of technology, experience and attention to detail cleans your commercial or residential property better helps add years to it’s life. We clean siding, windows, roofs, sidewalks and driveways. Now offering disinfecting services.

Paint For Good is the perfect choice for your next teambuilding or resident event. We are all mobile and will travel to you or we can assist with securing a location for your event. This is a passion project for owner and artist, Lynn Black. Now offering social distancing with Zoom for remote events. Contact us today to plan your very own paint night!

PROPERTY MANAGEMENT

ROOF MAINTENANCE

CAVA PROPERTY MANAGEMENT 804-510-0323 CavaCompanies.com

ROOF RENEW 833-RENEWVA RoofRenew-va.com

Let Cava Property Management generate rental income without the stress. We are a full-service property management company for apartments, single family homes and duplexes. Our knowledge and experience enable us to know what needs to be done to get top rents and the resources to do the job right.

Finally, there is an effective and affordable alternative to roof replacement. Roof Renew will rejuvenate your existing shingle roof with our revolutionary bio-oil, restoring its flexibility and performance to that of a much younger roof. Save Your Roof and Save Your Money! Contact us for a free estimate today (833) RENEWVA.

CLASSIFIEDS

POWERWASHING

Refer your favorite supplier to The Vendor Guide and if they become a valued advertiser, you could get a Visa gift card.

VendorGuideUSA.com

Call Lynn at (804) 641-4902 or Lblack@fairviewmediasolutions.com to find out how.

25


RICHMOND EXCLUSIVE Paint For Good is the perfect choice for your company teambuilding and residents:

Now offering art fun on Z oom for your resident events! CONTACT US TODAY TO PLAN YOUR VERY OWN PAINT NIGHT!

VendorGuideUSA.com

PAINT EVENTS

26

PET PORTRAITS TEAMBUILDING

and more! PHONE: 804-641-4902 WEB: paintforgoodrva.com EMAIL: PFG@paintforgoodrva.com


RICHMOND EXCLUSIVE

Services: General Pest Control, Bed Bug, Mosquito & Tick Control, Termite Control, Commercial, Government, Residential

9415B Atlee Commerce Blvd, Ashland, Virginia 23005

(804) 832-8611 • richmondpestmaster.com • Over 41 years of satisfied customers • Veteran owned and operated • Free Quote

YOUR STAFFING PARTNER FOR THE PROPERTY MANAGEMENT INDUSTRY

804.550.8054

southernstyle-landscaping-lawncare-rva.business.site

804.288.8803 www.csipropertymanagement.com

VendorGuideUSA.com

Connecting the best talent with the best communities!

27


RICHMOND EXCLUSIVE

Landscape Management

Landscape Design & Installation

Irrigation & Water Management

Snow & Ice Management

With over 60 branches in more than 20 states, we have the ability to meet any challenge. In fact, LandCare is proud to be consistently ranked as one of the top landscape service companies in the United States.

LandCare.com 804-262-3639 Brian.Shelah@LandCare.com

You Can Count on River City Heating & Air! • Great Prices On York Brand HVAC Units!

VendorGuideUSA.com

• Energy-Efficient Equipment Means Savings and Comfort For Your Residents

28

• Family Owned and Operated Means Technicians That You Can Trust • We Use The Best Parts and Brands To Solve Your Heating and Air Needs

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I have been very pleased with the work that River City Heating & Air does for my home and also my business units. I get my units serviced every year and I trust them if a problem arises. Their guys are always professional and very responsive. River City Heating & Air is my go to company. Trust is hard to find in all trade industries these days and times. Quality work is also hard to find too. They are on my speed dial. Great job to the guys and gals at River City Heating & Air. — Chris

Call Us At (804) 674-9300

6404 Mallory Drive Richmond, VA 23226 www.rivercityheatingair.com


RICHMOND EXCLUSIVE VendorGuideUSA.com

Contact us TODAY for your FREE roof assessment!

804-621-5120 | www.RoofMaxx.com

29


RICHMOND EXCLUSIVE

24/7 Property Damage Restoration Life Happens, We Fix it in the Richmond,VA Area

VendorGuideUSA.com

Property Management flooring replacement and New Multi-Family floor covering services for Richmond!

30

Carpet sales and installation Sheet Vinyl sales and installation Luxury Vinyl Tile sales and installation Ceramic Tile and installation JERRY B. POPE, III | Owner (804) 745-8033 jerry@re-layfloors.com

3 Water damage 3 Fire damage 3 Smoke damage 3 Mold damage 3 Biohazard cleanup 3 COVID Sanitizing 3 Odor Removal MIKE CROSSE 804-921-2994 office www.stopchesterfieldva.com


We need volunteers like you! Get involved; Become a Mentor today! Youth Life Foundation matches mentors with at-risk youth to help them reach academic and character goals. Find our volunteer application at ylfr.org/serve/mentor and send a completed copy to mentor@ylfr.org. We will contact you about training and placement. Thank you! We ask that mentors commit to serving 2 hours a week during the after-school times of 4:00–6:30 PM for at least one semester. Looking for more information? Email us at mentor@ylfr.org!

Looking for other ways to help? Donate online through our website or select YLFR when you enroll in Amazon Smile, Kroger Community Rewards, or Giving Assistant! Also check out GiveTide, a new app that allows you to round up spare change on credit card purchases and donate it to Youth Life.

YLFR.org/serve/mentors mentor@YLFR.org


Fairview Media Solutions P.O. Box 71283 Henrico, Virginia 23255

• Table Throws • Table Top Retractable • Tote Bags • Wall Decals • Window Clings • Yard Signs Stationary • Stickers • T-Shirts

STAND OUT 1385

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COMO PARK APARTM Avenue | St. Paul ENT , Minneso S ta 5510 8

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645.8404

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Avenue | St. Paul comopa , Minneso rk@k msa ta 5510 partmen 8 | 651. ts.com 645.8404 | kmsapar tments.c om

Brochures

Business Cards Envelopes Letterhead

Floor Graphics

IT’S EVEN BETTER TO

SAVE MONEY!

utga

Eric Mah ® REALTOR

Post Cards Yard Signs T HE LOOP BA R & R E S TAUR A N T

GREAT FOOD. GREAT PEOPLE.

Hang Tags

5331 W 16th St, St. Louis Park | 952.681.2684 | theloopwestend.com

FUN

FRESH

LOCAL

OPEN LATE ALL WEEK LONG.

Coupons

Banner Stands

Table Throws

Marketing Products

AFFORDABLE MARKETING MATERIALS (804) 641-4902 LBlack@FairviewMediaSolutions.com

• Mugs • Notepads • Packaging • Plastic Cards • Pole Flags • Postcards • Posters • Presentation Folders • See-through Vinyl •

igns •

IT’S GOOD TO

Counter Cards • Door Hangers • Envelopes • Event Tickets• Flags • Floor Graphics • Flyers • Greeting Cards • Hang Tags • Letterhead • Magnets • Marketin

• A-Frame Sidewalk Signs • Announcements • Banners • Booklets • Bumper Stickers • Business Cards • Calendars • Catalogs •


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