3 minute read
Supported, Safe, and Satisfied
Communication in a Post-COVID World:
How to Keep Your Tenants Supported, Safe, and Satisfied By Jennifer Carnevale The COVID pandemic has taught us that technology is a vital part of our lives, more so than ever before. With people forced to stay inside, order their groceries and other necessities online, and forgo gatherings, technology has been the constant ensuring we are fed, connected, updated, and safe. Between the uptick in deliveries and Zoom calls in place of in-person meetings, the way we communicate and interact has changed completely. While the pandemic is coming to an end, the lessons learned are here to stay, reminding us that technological communication is a key part to community success. That’s why Carson has created a multifaceted system that integrates every aspect of property management into one streamlined app ensuring tenants and management have everything they need to stay organized, satisfied, and aligned.
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Carson’s goal is to provide security and support for smaller multifamily buildings and buildings that don’t have a doorman or property manager on site. At its basic level, the app’s software provides a system where tenants can pay bills, chat with management and request maintenance, while management can respond to specific tenant issues, answer questions, and keep track of paperwork without the hassle of filing cabinets. There is no more playing phone tag, as the app does it all in one convenient place.
Along with the software component of the app, Carson can also work with the hardware in your building to make security an easy and flawless task. From the app, tenants can receive updates when packages are delivered, have video intercom access to potential guests right on their phones, and property managers can control door locks and access cards without the fuss of changing fixtures or copying keys. This is especially important for smaller buildings where a property manager may oversee a portfolio of properties. From this one app, tenants and property managers alike are set up for success, as this cloud-based technology provides flawless communication between all the moving parts of business and living. It can also grant instant access to various amenities such as the gym and function room sign-ups, which comes in handy for reserving aspects of the building that may have capacity restrictions. The app can even deny access when capacity has been reached ensuring folks stay safe in their home environment. In a COVID and post-COVID world, this application is the innovation society needs. From contactless entry to packages and deliveries, this app can do it all, leaving everyone feeling safe, secure, and heard.
However, the most unique feature of Carson is the option of a 24/7 remote doorman. Using a live operator, the doorman can allow deliveries into buildings, aid in letting in and deterring wanted and unwanted guests, along with providing building access to the police, fire department, vendors and brokers in seconds when the necessity arises. This feature can help save the building time and money by providing a service that takes care of it all through one integrated system.
When it comes to property management and building leadership, Carson is the revolutionary trend that will take your building to the next level. This one-app resident experience and 24/7 remote doorman aims to make everyone’s life easier. From security help to tenant support, the future is here with Carson’s advanced integrated system and cloud-based storage. This breakthrough in communication is the next step to support, security, and satisfaction for all involved. Reach out to Carson directly for more information to learn about how they can help you create a streamlined approach to property management.
Carson brings the full service building experience to unstaffed buildings, at an affordable price.
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