Multi-Family Vendor Guide - Twin Cities Summer 2021 by VendorGuide

MULTI-FAMILY Twin Cities

SUMMER 2021

PROFESSIONAL SERVICES & SUPPLIERS

Learn More on page 32-33

BUILDING MAINTENANCE MANAGEMENT 763.541.4886 • BuildingMaintenanceManagement.com

Taking Care of You: With our STRAIGHT FORWARD competitive pricing. By FOCUSING on your INTERIOR painting and repair needs, we are ALWAYS coming through for our clients – we PROMISE your last day of the month quick turn will get done! Our INDUSTRIES are multi-housing and commercial. EXCELLENT customer service.

To get your FREE estimate or to schedule your project call

952-646-2500

or visit elliottspainting.com

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Whether you are looking to have an apartment or town home painted on short notice or the hallways throughout your apartment building done, Elliott’s has got you and all of your surfaces, covered.

Multi-Housing Specialists for Over 28 Years!

12006 12th Avenue South, Burnsville, MN 55337 Ph: 952-646-2500 | F: 952-646-2499

2 member

www.elliottspainting.com

PAINTING & CLEANING

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Dear Readers, Thank you, as always, for reading Multi-Family Vendor Guide! In this magazine you will discover the Twin Cities’ premier contractors – the ones who are poised to create the greatest value for your apartment community’s ownership, staff and residents. In this issue we are proud to feature Yes! Trees. I’m not just excited about what they offer, which is full-service trimming and removal of any tree which may present a risk of property damage or personal injury. I’m also excited to see how far their young owner Lance Gardner goes. With his ambition I believe his name will become synonymous with tree services nationwide in just a few years’ time. Read on to learn about Capital Construction. They are a locally owned exterior remodeler, and though their materials and workmanship are both first-rate, I believe it’s their customer service which shines most brightly. They go to incredible lengths to ensure a community’s management and residents stay apprised of every project’s status. I don’t believe you can experience the difference that makes and then ever willingly go without it again. I am thankful to Jenna M. Schneider, CRM for contributing her illuminating article about social media and how to take into account your staff members’ “social footprint.” I had not considered how negatively a few Twitter posts might affect someone’s business, although I fear that could just be the confession of a member of Generation M. (The “M” stands for Mesozoic.) I would also like to thank lease-up expert Roxxie Eggert for her treatise on leasing during the pandemic era. It is a delicate art, to minimize physical contact with potential residents while still building a warm rapport. I expect leasing agents who master it will enjoy a great professional advantage even after the pandemic is finally put to rest.

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Multi-Family Vendor Guide has mailed free of charge to decision makers for nearly one decade now. If you ever hire one of our advertisers, I only ask that you tell them where you learned of their services. And if you would like to join our clients and witness the massive boon to business that an appearance in Multi-Family Vendor Guide brings, then I welcome your call any time at (952) 460-1916. It would also be my pleasure to meet with you in person to discuss how we can best put this exciting enterprise to work for you!

Yours Truly, Scott Holgate

ADVERTISING

EMERGENCY RESTORATION

Shop.Dine.Live ��7

AFTER HOURS EMERGENCY MAINTENANCE SERVICES

Renovation Systems ��47

VENDOR INDEX

10th Anniversary

EXTERIORS Capital Construction LLC....................................................................18-19

Building Maintenance Management ��Front Cover, 8, 32-33, 40-41

ANSWERING SERVICES

J.G. Hause Construction.......................................................................... 22 Minnesota Exteriors............................................................................20-21

Time Communications ��9

APARTMENT MAINTENANCE CityView Staffing �� 10

APARTMENT PROPERTY MANAGEMENT

FEE MANAGEMENT

Mid-Continent Property Management �� 11

Nexus Real Estate Services ��24

APPLIANCES All, Inc �� 13

MGM �� 25

FIRE/FLOOD

ARTICLES Dear Readers ��4

Renovation Systems �� 43

FIRE RESTORATION

Social Footprint ��14-15

Lindstrom Restoration ��27

Twin Cities’ Full-Service Exterior Remodeler ��18-19 Unit Flipping You Can Trust ��32-33 The New ‘Normal’: Leasing in the Coronavirus Pandemic Era �� 44-45

Loyear Disaster Restoration �� 26

FLOORING/CARPET Big Bob's Flooring �� 30

Yes! Trees: Professional Tree Service, Removal & Trimming �� 54-55

Renovation Systems �� 43

FLOORING & KITCHENS

Floors 2 Kitchens �� 29

BATHROOM & KITCHEN RESURFACE/RESTORATION TubFusion �� 16

BULLETIN BOARD ��61-62

GLASS/DOORS Empire Door and Glass ��27

CABINETRY/COUNTERTOPS Renovation Systems �� 43

CARPET CLEANING

HVAC & PLUMBING Jayhawk �� 28

Renovation Systems �� 43

CLASSIFIEDS �� 57-60 CLEANING All Kind Painting & Cleaning ��3

INSURANCE State Farm • Jordan Radel ��31

EnviroClean ��17

INTERNET PROVIDER DECKS & FLOORING dREamodel Inc ��17

DIGITAL MARKETING 5 Star Consulting ��37

KEY CONTROL Key Trak �� 34

INDEX CONTINUED ON NEXT PAGE

VendorGuideUSA.com

MultiWav ��31

VENDOR INDEX

KITCHEN & BATHROOM

RENOVATION continued

Renovation Systems �� 43

Satoree Kitchen & Bath �� 35

SatinTouch ��38, Back Cover

RESIDENT COMMUNICATION

Digital Screen Group ��48, 51

MAINTENANCE Building Maintenance Management ��Front Cover, 8, 32-33, 40-41

ROOFING Langerman Exteriors �� 49

MARKETING & PROMOTIONAL PRODUCTS

Sela Roofing & Remodeling �� 46-47

Planet Media ��37

Walker Roofing �� 50

PAINTING

SANITIZER KIOSK

All Kind Painting & Cleaning. �� 2, 39 Elliott’s Painting & Decorating. �� 2, 39 Hokr Painting �� 39

Digital Screen Group ��48, 51

SIGNS Elements Inc �� 52

SatinTouch ��38, Back Cover

PEST CONTROL

Adam’s Pest Control �� 40

TOWING SERVICES

PROJECTS

Schmit Towing. �� 53

Building Maintenance Management ��Front Cover, 8, 32-33, 40-41

TREE SERVICES Yes! Trees �� 54-55

RECRUITING & STAFFING

United Human Resources ��42

RENOVATION

WATER RESTORATION Loyear Disaster Restoration �� 56

Building Maintenance Management ��Front Cover, 8, 32-33, 40-41

10th Anniversary Volume 10, Issue 4 PUBLISHERS

Scott Holgate Lisa Huntley

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GRAPHIC DESIGN Planet Media ACCOUNT EXECUTIVE Cody Becker EDITOR David Scheller ARTICLE CONTRIBUTORS Jenna M. Schneider Roxxie Eggert

The Vendor Guide is published by Planet Media. The publisher accepts no responsibility for errors in, or omissions of, content. Circulation: The Vendor Guide is direct mailed once every 3 months. If you would like to advertise in The Vendor Guide or have questions, please contact Scott Holgate. If you want to be added or taken off the mailing list, please call 952.460.1916. By-line articles are published with the permission of credited copywriter or advertiser. The publisher accepts no responsibility for errors in, or omissions on, any article in the magazine or online at www.VendorGuideUSA.com. Advertiser gives Planet Media permission to use and publish photos both in print and online at www.VendorGuideUSA.com either obtained from advertiser’s website, email or photos taken by representative of Planet Media. Advertiser’s specials or discounts are at the discretion of the advertiser and are subject to change without notice. Planet Media is not responsible for any offers made by an advertiser in this publication. All rights are reserved by copyright, 2011-2021, Planet Media.

Vendor Guide Magazine • 13911 Ridgedale Drive • Minnetonka, MN 55305 • VendorGuideUSA.com • P: 952.460.1916

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is distributed in 50 local Cub Foods stores. shopdinelive.net | 651.362.6003

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REACH YOUR FUTURE RESIDENTS WHERE THEY SHOP!

AFTER HOURS EMERGENCY MAINTENANCE SERVICES

My sink is leaking.

We’re on our way!

YOUR 24/7 EMERGENCY MAINTENANCE SOLUTION

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Building Maintenance Management’s After Hours Emergency Maintenance program provides qualified 2nd and 3rd shift Maintenance Technicians that are rested and ready to respond when emergency maintenance issues arise. Our new call platform tracks, records, transcribes and documents the issue from start to finish. Our system even sends you an email the next morning with the issues that came up after hours.

BUILDING MAINTENANCE MANAGEMENT INTRODUCES AFTER HOURS EMERGENCY MAINTENANCE SERVICES!

Call BMM today to learn more

763.541.4886 BuildingMaintenanceManagement.com

Sales@BMM-Pro.com

ANSWERING SERVICES

24/7 Live Call Answering for Any Industry

Serving the following industries: • HVAC & Plumbing • Restoration • Health Care • Retail, E-Commerce & Catalog • Real Estate • Legal • Service Industries • Small Business • Utilities & Telcom • And More!

Award-Winning Customer Service.

MONEY-BACK VendorGuideUSA.com

866.778.2952 | TimeCommunications.biz

APARTMENT MAINTENANCE

With our help, you’ll be able to stay fully staffed at all times.

Caretakers • Leasing Agents • Front Desk Support

MULTI-FAMILY STAFFING SERVICES

Interim support for apartments, condominiums and common-interest communities. We are the local experts in multi-family staffing.

Maintenance Technicians • Property Managers

612.747.8546 CityViewPS.com mike@CityViewPS.com

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Stand out from the rest.

P rou d ly C

e le b

tin

Mid Continent Management offers full service multi-family property management with an emphasis on exceeding clients’ financial goals and objectives. Mid Continent Management has the building operational knowledge and industry experience that positions them to do the right thing at the right price at the right time on behalf of their valued clients. Let our unparalleled experience, expertise and passion for success work for you!

APARTMENT PROPERTY MANAGEMENT

With 50 years of experience We’re experts in Property Management

651.291.0111 MidContinentmgmt.com info@MidContinentmgmt.com Frank J. French - President

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952.460.1916 VendorGuideUSA.com

PLANET MEDIA Marketing & Design Services

Since our foundation in 2009, we have helped countless companies throughout the country attract more business with our complete approach to advertising, publishing, branding, marketing, and promotional products.

Advertising Who Are We? Planet Media is your one-stop-shop for all things advertising! We’ll help you with: ◆ Apparel ◆ Business Cards ◆ Logo Design ◆ Signage

◆ Promotional Products ◆ Brochures ◆ Direct Mail Campaigns ◆ Advertisements

Vendor Guide magazine and VendorGuideUSA.com are the go-to resource guides for property management. We’ve been connecting businesses to owners and key-decision makers in the Multi-Family and Commercial property management industries for over 10 years.

Design We work relentlessly on smart, new marketing and advertising opportunities that will move your business forward.

...and so much more! The opportunities are endless!

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Call us today for your free consultation and learn about all the unique opportunities we have to offer.

Solutions Whether you’re looking to grow your business with turnkey advertising advantages in the Vendor Guide or looking for creative design solutions, we’re here as your partner.

13911 Ridgedale Drive Suite 440 Minnetonka, MN 55305

Scott@PmcAds.com

952.460.1916

PmcAds.com

YEARS

EST. 1947

YEARS

CELEBRATING EST. 1947

YEARS

CELEBRATING

APPLIANCES

CELEBRATING

7 7

YEARS

THE MIDWEST S LARGEST INVENTORY OF APARTMENT REPLACEMENT APPLIANCES IN MINNESOTA

23 of the largest 25 property management companies choose ALL Inc. SERVICE

SELECTION

• Next and Same-Day Delivery Available

• Over 40 brands of Appliances

• Delivered to the Unit

• Largest Thru-the-Wall Air Conditioning Distributor

• Professional Installation

• Coin Operated Laundry

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• eCommerce Property Management Designed Purchasing Program

• Stock Cabinets – Next Day Delivery Occupied or Vacant

CALL FOR A FREE QUOTE

800-829-2127 651-227-6331

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EVERY DAY

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185 West Plato Blvd, St. Paul, MN 55107

| 651-227-6331

| ALLINC.COM

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WE DELIVER

Social footprint

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It was once considered inappropriate to discuss controversial topics: Politics, religion, and other emotion eliciting subjects. Perhaps this was contributed to limited means of communication with human beings outside of the immediate family. In today’s age, we can communicate and conversate with nearly anyone, at any time, right at our fingertips. If you are active on social media, we have all witnessed it: ‘Keyboard warriors’, emotionally charged posts and shares, aggression towards complete strangers with varying opinions, open discussion about these emotion eliciting subjects… And of course, the ostracism that results from that, which has now been labeled “Cancel Culture”.

Every time we tune into our social channels, we leave behind a social footprint. A piece of who we are. Whether that be the best piece of us, or our worst, our social footprint is non-erasable once we release it to the world. When we accept a position with an organization, what we say and do in some fashion represents our company. This representation often extends far beyond our working hours. In fact, our social channels encourage us to share our professional connection to our employer via the “About Me” sections. Is your social footprint reflective of the values within your organization?

Jenna M. Schneider, CRM

Employers: If you do not currently have a written standard operating procedure, code of conduct, or policy surrounding social medial use and representation, this is your sign that it is time. In the digital age, social association is represented every time any of our employees logs into their social channels. It is important that we set clear expectations for our employees to uphold the values of the company on the forefront. Because the multifamily industry centers around one of mankind’s most sacred spaces, ‘Home’, it is amplified for our industry professionals that our current residents, potential residents, and shareholders are presented with a positive impression of our organizations through our actions: both on, and off the clock. By 2026, Generation Z is projected to become the largest consumer base in the USA. Generation Z was born into social media and are certainly turning towards their social channels prior to solidifying buying decisions. The Zoomer generation has been credited with a strong desire to seek truth, uniqueness, and a desire to do business with companies who have shared ethical values. They are also the most diverse generation and have been labeled the most accepting of diversity in general in comparison to the prior generations. What muddies your social footprint? You may not realize that your social footprint extends

far beyond what is found on your social channel ‘homepage’ – Even when your settings are on private. Some of the biggest social mistakes are discovered through response posting. This is especially present while responding in what is known as public space – Such as sharing your opinion on a news story posted by your local news station. It is important that we remember our audience when we share emotionally charged opinions, or tasteless comments on-line. In the case of a public spaces, one should assume the audience includes our employer, future employer, or customer. Rule of thumb: If you would not say it in the office, refrain as well on public social channels. When we share something found on another page to our own homepage, many times these items are viewable to the public. Even when your page is set to private, the private piece only applies to original, user-generated content. The decision to share content places your ‘stamp of approval’ onto the content, potentially making it viewable to the public – Regardless of who the original author is. Political rants, controversial shares, photos displaying drug or alcohol use, or bragging of wealth or large purchases has been deemed some of the most distasteful social content.

On the contrary, social media use also allows us the ability to utilize our social footprint in a positive manner. We can quickly and easily display the greatest aspects of ourselves. Utilizing proper spelling and grammar, sharing our community engagement, volunteer work, professional achievements, hobbies, and passions helps us move towards creating a positive social space. Where we call “home” is an exceedingly guarded space in our lives. Navigating through a global pandemic, social unrest, and increased crime throughout the USA, we are becoming increasingly aware of the value of our safe space. We find ourselves more scrutinous of who we associate with, who we decide to do business with, and especially so, who we allow into this space. Whether you are a professional centered in providing a home, or a vendor assisting the management or ownership team with the physical asset, may your social footprints remain clean.

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Humans tend to utilize social content as a social radar: Social content aids us in quickly determining who thinks like us, has something in common with us,

who we dislike, and so on. It has been theorized that leveraging this radar harms us when it comes to our openness to diversity and inclusion efforts. Society tends to gravitate towards like-minded people, and social media can become a tool to amplify these connections, at times perpetuating a cycle of segregation, and polarization. We know through countless studies that diverse teams perform at much higher levels than the contrary. The effects of social media division can tend to linger into the workplace.

BATHROOM

Yes, we’re well known for refinishing and repairing tubs.

But that’s not all we do.

OUR SERVICES: High Quality Surface Restorations

Premium Bathtub and Countertop Refinishing Services Bathtub Refinishing

Countertop Refinishing

Refinishing for Multi-Family Units and Hotels Handicap Accessible Tubs Bathtub Repair VendorGuideUSA.com

Tile Refinishing and Installation

» Backsplash Tile » Shower Tile

Cabinet Enameling

952.220.2604 or 651.300.BATH | info@asmn.com | TubFusioN.com Minneapolis, MN 55417

CLEANING

Our Multi-Family services: ■ decks ■ roofing ■ flooring ■ whole unit remodel ■ siding

651.493.1066

dREamodel.com ■ office@dREamodel.com

DECKS & FLOORING

Your one stop for any property renovation needs.

VendorGuideUSA.com 17

EXTERIORS

THE TWIN CITIES’

FULL-SERVICE EXTERIOR REMODELER BY DAVID SCHELLER Minnesota’s weather is the sworn enemy of Minnesota’s buildings. Torrential rain, heavy snowfall and powerful wind all threaten their exteriors on a frequent basis. But fortunately Minnesota’s buildings also have a sworn ally – Capital Construction, a locally owned and operated exterior remodeler which has served multifamily communities since 2011. Capital Construction was founded by Andy Oakes, who began his roofing career as a teenager working under his father. Andy proceeded to manage exterior remodeling projects on a national level, ultimately returning home to Minnesota to begin his own business. Having focused on exterior repairs for his entire working life, Andy knows what matters most in his industry: exemplary customer service, the highestquality materials, and expert workmanship. “I worked in the multifamily industry for 15 years before joining this team,” said Josie Flicek, multifamily coordinator for Capital Construction. “As a property manager I often dealt with a wide range of contractors, so I understand the importance of excellent communication. It’s not enough for an exterior remodeler to do great work on the property. They also have to partner with their client, making sure everyone stays on the same page until the work is complete.

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“Working with multifamily properties is unique – you effectively have as many clients as there are residents in the community. That’s why my fellow multifamily coordinator Derek Muelken and I work hard not only to communicate everything we’re doing to the decision maker, but also everyone else who will be impacted by our presence. Alongside the project manager who is onsite throughout the course of every remodel, we make certain everyone stays apprised of what work we’ll be doing and where, as well as any last-minute changes the weather might demand we make to our schedule. We even work directly with cities to ensure all of the residents have reliable parking while we’re repairing their home’s roofing, siding, gutters and windows. “High quality materials are crucial to creating the longest-lasting solutions for our clients. Over the past decade we have identified Owens Corning and James Hardie as brands which offer exceptional value. Not only do their products hold up extremely well under Minnesota’s harsh weather, but they’re also readily available. We always make sure we have enough materials on hand to finish a project before we start it!

“We work closely with our clients to ensure they’re always getting the best product warranties for their

needs. This can be tricky at times – especially since warranties differ from residential to multifamily or commercial properties Minnesota – but with our guidance our clients can always enjoy the greatest peace of mind. Our installation technicians also regularly attend our preferred manufacturers’ training sessions so we can be certain to stay up to date on our rapidly evolving industry.

“Capital Construction takes great pride in our team. We typically hire our installation technicians based on experience and often referrals. It means a lot to us when people we respect vouch for someone else’s skill and knowledge. Once we have brought someone onboard, we pay them well and schedule to keep them working full-time. That commitment is why we have had so many of the same team members since we first started out. “Our mission is to provide our clients with a single point of contact for all their exterior remodeling needs. Whether you own a small duplex or manage a 500-unit townhome complex, Capital Construction’s full-service approach means you only have to make one phone call. And even if your project includes something else we don’t specialize in, we will manage or recommend the best independent contractor for the job. “I believe the large amount of repeat business we receive proves we’re doing our job right. Once a decision maker has hired Capital Construction, we can count on them to call again!” To learn more about Capital Construction or engage their all-encompassing solution to multifamily exterior remodeling, please visit capitalconstruction-llc.com or call (952) 209-8550.

EXTERIORS

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EXTERIORS

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EXTERIORS

MULTI-FAMILY

Professional Services & Suppliers

Innovative Print & Digital Advertising Vendor Guide is the go-to resource for property management professionals - and a powerful, direct way to get your business in front of the industry decision makers.

Multi-Family The Multi-Family Vendor Guide magazine features services that range from roofing and cleaning to HVAC repair and pest control. We have you covered for every apartment service need imaginable.

Commercial Advertising in the Vendor Guide magazine is reasonably priced, includes an online listing, a classified ad and ad design. Best of all, it is proven to drive leads and new and repeat business to you.

Call us today to learn more on how you can grow your business with advertising in Vendor Guide.

Exceptional commercial services, vendors and service providers can be found throughout the Commercial Vendor Guide. From exterior and fire restoration to painting and maintenance (and everything in between), our vendors cover the spectrum of commercial building services.

Residential The Vendor Guide website is a great resource for homeowners to find out more about your company and the services you provide. Advertising on VendorGuideUSA.com is a sure way to be found at a fraction of the cost of traditional advertising.

Scott@PmcAds.com

13911 Ridgedale Drive Suite 440 Minnetonka, MN 55305

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952.460.1916

FEE MANAGEMENT

Taking your property to the next level.

Full Service Property Management

Generate Rental Income without the stress. Leave the management, maintenance and paperwork to a team that gets results with over 23 years in the business.

WHAT WE DO PROPERTIES WE MANAGE: Apartment Communities Mixed Use Rental Portfolios Single Family Commercial

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PROPERTY MANAGEMENT SERVICES

•

Oversight of Day to Day Operations

•

Leasing

•

Advertising/Marketing

•

Maintenance/Handyman Services

•

Value Add Renovation Management

•

Bookkeeping and Reporting

•

Budget Preparation

•

Rent Collection/Account Payables

•

Online Reporting

•

Property Acquisition Assistance

FULL SERVICE PROPERTY MANAGEMENT & LEASING

Let’s talk about your needs!

CALL FOR A FREE PROPERTY EVALUATION (A $1000 VALUE!)

NRSPM.com (612) 688-9835 LICENSE #40157878 | 5701 Kentucky Ave Suite 205 | Crystal, MN 55428

FEE MANAGEMENT

FROM NEW TO OLD TO EVERYTHING IN-BETWEEN WE’RE EXPERTS IN MANAGING ANY PROPERTY 612.315.5310 info@mgmmgmt.com

2111 Central Ave NE Minneapolis, MN 55418

It’s the promotional product that you’ve

Folly Classic Jo

bean waiting for. Folly SOB Espresso A darker, more robust roast than the Classic Jo bean, the Folly Coffee SOB Espresso (Single Origin Blend) is rich and smooth yet complex. It is full bodied and balanced.

Available in 4 oz. and 12 oz. sizes

952.460.1916

POUCHES AVAILABLE IN WHITE MATTE, BLACK MATTE AND KRAFT

Scott@PmcAds.com PmcAds.com

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The Folly Coffee Classic Jo bean is for the traditional coffee drinker looking to up their coffee game, featuring coffee that is nutty and chocolatey without bitterness. Folly’s best seller.

FIRE RESTORATION

FIRE & SMOKE DAMAGE RESTORATION SERVICES YOUR LARGE LOSS EXPERTS

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WATER DAMAGE RESTORATION

MOLD REMEDIATION

CARPET CLEANING

Free Estimates | 100% Satisfaction Guaranteed | IICRC-Certified Firm Learn more: LoyearRestoration.com or call: 952-831-0777

•

WATER

•

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•

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763.545.FIRE

FIRE RESTORATION

FIRE

f i r e r e p a i r. c o m Our Services Include: • • • • • • •

Emergency Restoration Fire Damage Restoration Water Damage Restoration Storm Damage Restoration Vandalism Damage Restoration Wood Rot Restoration Ice Damage Restoration

24/7 EMERGENCY RESPONSE

browse our online catalog

• Entry Door Systems • Storm Doors • Weather-Stripping • Mirrored Closet Doors • Aluminum Entries • Steel Doors & Frames • Closet Doors • Interior Hollow Core Doors • Fire Doors • Sliding Patio Doors • New Windows • Window & Door Hardware

*Continuous Hinge

Screen Services • New Window Screens • Patio Screen Doors • Rescreening • Repairs Replacement Glass • Window Glass • Insulated Glass • Patio Glass • Laminated Glass • Tempered Glass • Mirrors

Empire Door & Glass Contact Information 3415 E. 27th St. Minneapolis phone: 612-729-4003 email: Sales@EmpireDoorAndGlass.com

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EmpireDoorAndGlass.com

Windows & Doors Repairs or Replacement

GLASS/DOORS

One Call for all Your Window & Door Needs

HVAC & PLUMBING

We don’t want to be the biggest, but we strive to be the best. HONEST SERVICE

LASTING RELATIONSHIPS

Our goal is to provide honest and fair technical service/solutions. We always keep our customers long-term goals in mind.

We strive to develop long-term business and personal relationships, by focusing on each customer’s individual needs.

HIGHLY SKILLED We offer 24 hour service performed by a team of skilled/licensed pipefitters and plumbers. Most have been with us for many years!

612.552.3499 | JayHawkMechanical.com office@JayHawkMechanical.com 3307 North 2nd Street, Minneapolis, MN 55412

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PLUMBING

∙

HEATING

∙

MAKE AN IMPACT 952.460.1916 VendorGuideUSA.com

BOILERS

∙

AIR CONDITIONING

∙

AND MORE!

Floors2Kitchens

FLOORING & KITCHENS

Before & After SERVING THE

TWIN CITIES AREA

Specializing in flooring, kitchen cabinetry, & granite countertops for renovations and new construction projects.

MULTI-UNIT RESIDENTIAL & COMMERCIAL HOUSING APARTMENTS • TOWNHOMES • SENIOR LIVING CHURCHES • CORPORATE OFFICES • AND MORE

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SEE OUR WORK By Visiting Our Website

Floors2Kitchens.com | 8290 Main Street NE | Minneapolis, MN, 55432 | 612.743.5579 | info@Floors2Kitchens.com

FLOORING/CARPET

WE DO IT ALL! Flooring • • • • • •

Carpet Hardwood Laminate Ceramic Vinyl Vinyl Planking

Painting Cabinets Countertops Carpet Cleaning

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With over 160 years of combined experience, We’re ready to get your flooring covered professionally!

Give us a call today!

763.574.2545

763.574.2545 | bigbobsmpls@comcast.net | bigbobsmn.com 1023 East Moore Lake Drive, Fridley, MN 55432

INSURANCE

All your insurance needs under one roof. Combine and save. Let’s talk.

Jordan Radel STATE FARM® INSURANCE AGENT 651-452-1171 www.JordanRadel.com 1570 Century Pt, Suite 100 Eagan, MN 55121-1927

Auto • Home • Renters • Life • Commercial • and More!

INTERNET PROVIDER

BRING FIBER OPTIC INTERNET TO YOUR BUILDING ADD MORE VALUE TO YOUR BUILDING’S PORTFOLIO

+ +

Future-proof your Building Capital Investment at NO Cost to the Property Increase Resale Value Competitive Broadband Options

+ + + +

Retail Rates or Bulk Gig Internet Plug and Play Setup with Instant Activation Minnesota-based Company

MARKETABILITY. UNMATCHED PERKS. LOCAL SERVICE. 612.900.1900 | MultiWav.Arvig.com

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FRONT COVER | BMM VendorGuideUSA.com 32

UNIT FLIPPING YOU CAN TRUST

BY DAVID SCHELLER

Building Maintenance Management’s ambition is to be the complete solution for property management in the greater Twin Cities area. Naturally, this means they have got to do quite a lot. Their proprietary software, which provides an allencompassing overview of a commercial or apartment building’s maintenance needs in real time, has proven to be of inestimable value to their clients. BMM’s well-trained maintenance technicians, who may visit a building only as they are needed or even go so far as living on-site, ensure that their clients can always expect their buildings to run as smoothly as can be. Their exciting and affordable After-Hours Emergency Maintenance Service means that even the most poorly timed mishap will only pose the smallest inconvenience possible. That alone still would not be enough to accomplish BMM’s goal of being the only friend a property manager needs, of course. Sometimes a multifamily property calls for a dramatic overhaul, especially if it is an older one that must compete with all the beautiful new class A apartment communities that are popping up around the Twin Cities like mushrooms. That is why if your apartment building falls anywhere short of perfection, BMM is standing by to upgrade its units top to bottom – fast, and for a price you will agree is reasonable. Versatility is the name of the game. Whether your units need new flooring, cabinets, lighting, appliances, bathroom fixtures, or just a fresh coat of paint, BMM has got the tools and the experience to do the job right. Their contractors’ skills have not only been sharpened over the course of countless previous projects, but also by

regular exercise at BMM’s on-site training facility. These employees are the paragon of competence. Given the amount of volume that they promise, BMM gets great rates on the industry’s best quality materials from vendors as well. These they can store at one of their enormous storage spaces if the job site simply does not have room for them. They are also happy to work with materials provided by their clients. BMM’s process is so streamlined that they are even able to upgrade a unit when it is tenanted, always taking caution to minimize the amount of intrusion the project will impose. They have only just completed a total overhaul of a completely occupied fourplex, an undertaking that took one week. The tenants were as happy with the procedure as they were their new stainlesssteel appliances and granite countertops! “We do everything we can to make a project run smoothly and according to schedule, but we know there are always going to be hiccups, especially with bigger jobs,” said Mason. “That’s why customer service is so important to us. When something goes wrong, we stand behind it and fix it quickly, with as little impact on the client as possible. If our client picks out any blemish or oversight during the final walkthrough, we fix it for free. Our simple goal is to make our client happy, and free up their time so they can better focus on what makes their investment property profitable.” To learn more about BMM’s superlative unit flipping service, or their myriad other resources for property managers, please visit buildingmaintenancemanagement.com.

A FULL SERVICE PROPERTY MAINTENANCE COMPANY

Our Multi-Housing Services include: INTERIOR MAINTENANCE

FRONT COVER | BMM

BUILDING MAINTENANCE MANAGEMENT

• General Facility Maintenance • Preventative Maintenance • Magic-Pak Services • Plumbing • Electrical • Painting • After Hours on Call • Remodeling • Tile Repair and Replacement • Moving Services • Reac Inspections

EXTERIOR MAINTENANCE • Concrete Work

Repair Replacement Mudjacking

• Deck Repair • Flat Roof & Drain Cleanup • Light & Ballast Replacement • Painting & Staining • Parking Lot & Ramp Maintenance Sweeping Pothole Repair Striping

• HVAC • A/C Start ups • Dryer Vent Cleaning

MAKE YOUR JOB

EASIER! 763.541.4886 | Sales@BMM-Pro.com | BuildingMaintenanceManagement.com 1724 Douglas Drive N, Suite 100, Golden Valley, MN 55422

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OUR JOB IS TO

KEY CONTROL

Because key control protects more than keys.

To learn more about electronic key control, visit keytrak.com/twin-cities or contact your local KeyTrak representative at 800.719.6073.

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Promotional Products are ranked the most effective form of advertising across all generations.

85% of people who received a promotional product did business with that company. Promotional products draw up to 500% more referrals than just a review.

SEE HOW YOUR COMPANY CAN BENEFIT FROM PROMOTIONAL PRODUCTS. CALL US OR VISIT US ONLINE.

Promotional products have the highest advertising recall, surpassing print, television and online advertising. Brand recall is highest for apparel items, with 85% of people remembering the advertiser. 952.460.1916 info@PmcAds.com PmcAds.com

612.823.0022

KITCHENS & BATHROOMS

TURN KEY RENOVATIONS

www.SatoreeKB.com

TOTAL SOLUTION PROVIDER

AND MUCH MORE!

The “Key” To Residential Improvements!

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DESIGN � PAINT � BLINDS LIGHTING � MILLWORK WINDOWS � FLOORING PLUMBING � CABINETS COUNTERTOPS INSTALLATION

MULTI HOUSING

If you own or manage multi-family housing units in Minnesota, you owe it to yourself and your residents to belong to

The Minnesota Multi Housing Association Stay Informed Do you know about proposed state laws and city ordinances before/when they happen? MHA advocates for YOU at the municipal, state, and national levels concerning issues that affect the multi housing industry. Stay abreast of current affairs by reading MHA’s Advocate magazine and emailed Weekly Updates. Our job is to let you know what you need to preserve your property, build your business, and connect you with a network of rental property owners like you.

Work with Professionals Purchase MHA’s carefully crafted, well-recognized Rental Lease and other rental property business forms. Partner with our expert multi housing specific product and service members.

Your Questions Answered Visit our website www.mmha.com for FAQs and other valuable resources.

Advance your skills and network with industry peers! Leasing courses at beginner and advanced levels Courses in HR, Leadership, De-Escalation, etc. Maintenance training Hot topic presentations Independent and midsize owners meetings Greater Minnesota conferences Common Interest Community education Fair housing training Certification programs Courses/Prep: CPO, EPA Section 608, and Boiler Career fairs Online on-demand courses you take at home

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• • • • • • • • • • • •

952-854-8500 | mmha.com

MARKETING - DIGITAL

Which Would You Choose?

Seriously. Can anyone really justify why you would even give Park Dental a second look? Or even Dental Specialists for that matter? They have one 5-star rating and it’s only showing up because it’s a paid ad. 97% of consumers read online reviews for local businesses, with 33% looking for a local business every day.

Did you know that 53% of consumers will only choose to use a business if it has 4 or more stars? If your Google review score is less than a 4-star rating, we should talk.

BURT BAUMAN 612.940.9133 | Burt@5StarConsultingUSA.com | 5StarConsultingUSA.com

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5 Star Consulting specializes in helping local businesses, including management companies and apartment communities (market rate and senior) improve their Google review score. We have a simple, effective and affordable system that will work for ANY business that needs to improve their Google review score. Call or email today to schedule a free audit and consultation.

PAINTING

You’ve got the canvas. now all you need is the paint.

SCHEDULE NOW!

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Multi-Family Painting Services with SatinTouch

612.388.7275 | SatinTouch.us | HomesReinvented.us | Scheduling@SatinTouch.us 13562 MN-65, Ham Lake, MN 55304

Of You

PAINTING

Care

Taking

Multi-Housing Specialists for Over 28 Years!

12006 12th Avenue South, Burnsville, MN 55337 Ph: 952-646-2500 | F: 952-646-2499 | www.elliottspainting.com

member

PAINTING

EXPERIENCE | QUALITY | INTEGRITY

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PEST CONTROL PROJECTS

FACILITY PROJECTS

A FULL SERVICE PROPERTY MAINTENANCE COMPANY

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OUR SERVICES

• Unit Remodels and Upgrades

• HVAC and Electrical

• Painting

• Roofing

• Deck Repair and Replacement

• Windows

• LED Lighting

• Siding

• Flooring

• Gutters And More!

Call Today for a Free Estimate! 763.541.4886 | Sales@BMM-Pro.com BuildingMaintenanceManagement.com 1724 Douglas Drive N, Suite 100, Golden Valley, MN 55422

A FULL SERVICE PROPERTY MAINTENANCE COMPANY

RENOVATIONS

APARTMENT RENOVATIONS & UPGRADES OUR SERVICES • New Coat of Paint, New Flooring and Lighting • General Multi-Housing Renovations for Single or Multiple Rooms • Entryway, Laundry Room and Common Area Updates • Concrete Work • Bathrooom Cabinetry, Countertops, Sinks, Showers and Tubs • Kitchen Cabinetry, Countertops, Hardware and Backsplash Updates • Deck Repair • Carbon Monoxide and Smoke Detector Installation And More!

763.541.4886 | Sales@BMM-Pro.com BuildingMaintenanceManagement.com 1724 Douglas Drive N, Suite 100, Golden Valley, MN 55422

Relying on templates, clip art and designs that just don’t make an impact? Lucky you!

We offer design services!

952.460.1916 info@PmcAds.com PmcAds.com

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We Design and Produce... ◆ Signage ◆ Banners ◆ Postcards ◆ Business Cards ◆ Promotional Materials ◆ Packaging and so much more!

RECRUITING & STAFFING

At United Human Resources (UHR), we partner with small to mid-size companies to assist in empowering their growth. We manage the burden of back office HR responsibilities, allowing you to focus on what you do best.

MULTI-FAMILY SERVICES HUMAN RESOURCES SUPPORT - AS NEEDED • • • • • • • • • •

Strategic Company & Leadership Planning Risk Management Compliance Review and Management Planning Employee Relations / Improvement & Development Benefits Management Process / Company Policy Creation Review FMLA Online Company Managers & Employee Harassment & Diversity/Inclusion Annual Trainings COVID Management and Policy Creation / Implementation Onboarding and Termination Support

RECRUITING & STAFFING - DIRECT HIRE TEMP TO HIRE & INTERIM STAFFING SUPPORT Sr. & Executive Leaders Regional & Site Level Property Managers Administrative Leasing Consultants

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All Levels of Maintenance Professionals

GET STARTED WITH UHR TODAY! (952) 679-8600 | UnitedHumanResources.com

RENOVATION

Flooring | Carpet Cleaning | Reenishing Unit Upgrades | Emergency Restoration

Quality and Service that will oor you!

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The New “Normal” for Leasing in the Coronavirus Pandemic Era

By Roxxie Eggert

As a direct result of the coronavirus pandemic, property management companies were forced to quickly adapt during this unprecedented time while continuing to focus on health, safety and communications. In the beginning, it was thought this was only going to last a couple of months but now we know differently. While most of the adjusted operations at the property level are temporary, some are here to stay as the pandemic will continue to shape many aspects of multifamily operations and continue to present problems. In fact, it may change multifamily business models moving forward, including leasing and remote and off-site working. Leveraging technology in a touch less format to enable day-to-day operations is paramount. Resident apps which were introduced prepandemic were already in place to empower community members to make rent payments, submit service requests, request guest parking, make lease changes and renewals, enter notices to vacate, reserve amenity spaces – just to name a few things. The capability to communicate in a direct way continues to be essential.

With today's virtual environment, the emergence of on-site self-guided tours are prevalent using locking and unlocking remote doors so they are able to practice social distancing as they walk through the property. This is done without a leasing associate; however, the leasing associate can talk with them to answer any questions. Additionally, for future community members that may not be able to personally tour, there is so much power in Video Leasing.

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Choose a Specific Apartment

After communicating with your future community member and finding out exactly what they are looking for in their new home, you can customize the experience by choosing a specific apartment and sharing that video. Make sure to show all views, including where the in wall USB port/outlets are located, open drawers and cupboards, show dishwasher/microwave/garbage disposal, washer and dryer, open doors to show closets and shelving – there should be no surprises when they come to see their apartment in person and move in. They want to see their new home; not a model or a "similar" apartment.

Targeted Property Tours There is usually a professional video on the community website with sweeping views and overall highlights of the community. However, they usually don't go into detail about specific amenities or details of the property. Present videos to your future community members showing every amenity highlighted to make your community stand out. Suggest to your leasing professionals that they create these videos with their unique voice explaining what makes the amenity different and/or special. For example, the self service package locker system, location of doggie waste bags/stations, the fitness center (with antiseptic wipes available), the on demand interactive fitness programs, separate bike area for spinning, free weights and aerobic areas. Showcase creative work from home spaces, TV displaying bus route information, underground garage and other amenity areas.

Community/Lifestyle Services As a result of the pandemic and the big shift of working remotely, a natural progression is being able to offer and showcase amazing unique Lifestyle Services that will make their daily lives easier. Community members are looking for convenience – for example, they may work long hours, may have had to downsize from a home, may have to frequently travel and/or have pets. Some great examples to offer: reliable cell service, supplying exclusive moving company services with great pricing, decorating/interior consulting services, IT services, pet concierge services (pet walking, sitting, on site grooming), clothing swap events, maid/laundry services, on site manicure/pedicure services, valet food delivery, wine tasting and ordering, gift wrapping, Lyft on site vehicle events and ticket information, floral services and airport shuttle/luggage hold. Additionally, be sure to relay information on your community if recycling services, organic gardens with composting and convenient bike rentals, etc. are offered. The community is only one part of the story; supply a video of the neighborhood highlighting proximity to dry cleaning, grocery stores, restaurants and child care facilities. Take it a step further and contact each business and gather exclusive offers for your community members.

A community’s current members are the best resource for the community and have a big impact on someone’s decision to live there. They can either post a review on line or speak personally via video about what makes the property special – what got them there and what makes them stay.

Move in They have decided to live in your community – now what? Supply a Move In video explaining in detail the move in processes and procedures. The more transparent you are on the front end to help alleviate the stress of moving, the better off you will be and the more they will buy into it. When they see how easy the move in day is and how much effort the leasing and management team put into creating a smooth and streamlined process, they will know they made the right decision.

Maintenance DIY Videos During the pandemic, maintenance is mostly available for completing emergency service requests for heat/AC, plumbing or major appliance repairs. Before entering, CDC screening questions regarding health of community members are asked. There are processes in place which include wearing protective gear and if the community member is home, they may be asked to also wear protective gear. This is a perfect opportunity for either walking through minor repairs via FaceTime or posting/ sharing videos of how to complete basic maintenance requests for your community members to learn when on site maintenance is not able to enter the home. If supplies or parts are needed, they can be dropped off by maintenance. Regardless of these unprecedented times, the goal continues to be keeping your community members happy with consistent engagement through calls (Zoom or Facetime if preferred), apps, social media, texting, emailing and your website. Now is the time for exceptional customer service by setting the bar high and actively demonstrating sympathy and empathy for your community members – starting with a quality leasing experience. •

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Surrounding Neighborhood

Community Member Testimonials

ROOFING

MN License #CR001050

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Just Say Sela

Rooﬁng Siding Windows Gutters 3 & 4 Seasons Porches Hail Claim & Storm Damage Restoration Specialists

Our work is backed by industry-leading workmanship and manufacturer warranties which give you peace of mind long after we've completed your town home, condominium or commercial project. We specialize in insurance claims for multi-family projects.

OVER 135,000 SATISFIED CLIENTS… AND COUNTING.

ROOFING

MN License #CR001050

Just Say Sela

MN License #CR001050

As a member of the Better Business Bureau, and proud holder of the BBB’s best overall rating, you can trust Sela to help you protect the investment you’ve made in your home!

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Since 1982, Our work is backed by Roofing Sela Roofing exemplifies industry-leading workmanship Siding BEST QUALITY and manufacturer warranties which give you peace of mind INTEGRITY Windows long after we've completed your town home, condominium SERVICE Gutters or commercial project. AND VALUE. 3 & 4 Seasons Free Estimates - Call! We specialize in insurance Porches Mpls: 612-424-5179claims for multi-family projects. Hail & St Paul:Claim 651-237-5274 OVER 135,000 SATISFIED Storm Damage www.selaroof ing.comCLIENTS… AND COUNTING. Restoration Specialists

RESIDENT COMMUNICATION

SmartPlayer Program Want to push messages to residents and guests USING SOMETHING YOU ALREADY OWN?

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Effortlessly convert your flat screen TVs into public announcement centers using a discreet, affordable SmartPlayer. Your SmartPlayer will allow you to control all screens from anywhere in the world using a computer, phone or tablet. Better yet, these devices can communicate for you AND pay you with our revenue sharing program. Call Digital Screen Group today for more information!

u Post messages and acknowledgements on your flat screens quickly and easily. u Control multiple locations and sites from anywhere on a computer, phone or tablet. u MAKE MONEY with our unique ad revenue share program. u CALL TODAY!

Call us today! Scott 763.219.6621 or Mike 612.747.8546 Visit us at digitalscreengroup.com

ROOFING

FIRE & WATER RESTORATION

WE KNOW MULTI-FAMILY PROPERTIES For nearly 25 years, Langerman Exteriors & Remodeling has provided the Twin Cities metro area with exceptional customer ROOFING

service, quality products, and superior workmanship.

• FIRE RESTORATION • WATER RESTORATION WINDOWS

• ROOFING • WINDOWS & DOORS • BUILD OUTS

DOORS

CALL US TODAY FOR A

763.493.0058 LangermanExteriors.com 8416 Xerxes Ave. N. Brooklyn Park, MN 55444 BUILD OUTS & REMODELING

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FREE CONSULTATION

ROOFING

Full Commercial & Residential Exterior’s Celebrating for over 80 Years!!!

Roofing

Siding

Gutters

Windows

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Specializing in Multi Unit Town Homes, Condominiums, Apartments & Commercial projects

Free Professional Inspections & Estimates

651-251-0910 612-729-2325 24/7 Emergency Repair Experienced Insurance Specialties

SANITIZER KIOSK

DIGITAL SCREEN HAND-SANITIZER • Communicate your own messages, notices and acknowledgments. • Our unique revenue sharing program allows you to post messages, directories, videos and more — while we sell tasteful advertising providing you with a monthly income. • Touch-free dispensing from a large internal tank. • You’ll save money by purchasing sanitizer by the gallon from us. Contact us for more details.

Apartments, Condominiums and Commercial Buildings

Scott 763.219.6621 or Mike 612.747.8546 Visit us at digitalscreengroup.com

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Call us today!

SIGNS VendorGuideUSA.com

MONUMENT SIGNS • LEASING SIGNS ADDRESS SIGNS • WAYFINDING SIGNS INTERIOR SIGNS • PARKING SIGNS CUSTOM & IN-STOCK SIGNS

SIGNS 763-210-7747 • elementsinc.com

Get people talking about your company with customized promotional products from planet Media! 952.460.1916 •

info@PmcAds.com

•

PmcAds.com

Private Property Monitoring & Impounding TOWING

TOWING

Towing is a necesssary component of property management for the safety and convenience of your residents

We do it professionally and ethically

DBA

PREMIER

Parking Solutions

STEVE SCHMIT

Office: 763-253-1568 Cell: 612-366-0525 steve@schmittowing.com schmittowing.com No on-going contract, no cost to you, no cost for permits/signs Coon Rapids Crystal Edina Fridley Golden Valley Hilltop

Hopkins Minnetonka Mounds View New Brighton New Hope Osseo

Plymouth Richfield Robbinsdale Roseville Saint Anthony Saint Louis Park

If you need help elsewhere, call me, I’ll try to help! FULLY INSURED

Shoreview Spring Lake Park VendorGuideUSA.com

Anoka Blaine Brooklyn Center Brooklyn Park Champlin Columbia Heights

TREE SERVICES

PROFESSIONAL TREE SERVICE,

REMOVAL AND TRIMMING There are two types of contractors. The first is the moonlighter. He may be very capable at what he does, but he just isn’t organized well enough to offer his clients a truly professional experience. Leave the moonlighter a message and you will hope he shows up to do the job. Once he has done the job, you will hope he has done it well. Lance Gardner exemplifies the second type of contractor. He founded Yes! Trees in 2019 with the sole intention of becoming an industry leader in tree removal and trimming services. His enthusiasm matches his competence, and he treats every project like it is absolutely vital to his business – because it certainly is. “I started doing tree removal and trimming as a kid working under my stepfather,” said Lance. “Back then I saw it more as a punishment than an actual career path, but as I grew older I saw the opportunities. Plus, having the right equipment makes tree work a whole lot easier than when I was in high school. “I knew the importance of having great people on my staff long before I started Yes! Trees. I got to see one in action every time I worked with my stepfather. That’s why I hired Jerome, who we like to call ‘The Tree Terminator.’ “Even though he’s only 26 years old, Jerome is the most knowledgeable certified arborist I’ve ever met. He’s able to explain everything our clients could ever want to know about their trees – why their growth might be stunted, whether they’re getting enough sunlight, and which ones could cause an injury or property damage. Jerome’s and the rest of our staff’s experience often allows us to trim an at-risk but otherwise healthy tree instead of cutting it down altogether.

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“There is a real art to inspecting trees. We evaluate each of our clients’ trees from the ground up, making sure everything is safe and secure right up through the limbs. That lets us be very particular about where we cut, which makes our work more efficient and cost-effective while at the same time preserving each property’s natural beauty.

“I’m proud of how thoroughly we size up every project. That’s why we prefer to meet each client in person when we give them our free estimate. While other tree removal services might say something like ‘we’ll try to make it out on this day around this time,’ we give our client an exact day and 30-minute window for our arrival. It’s important to me that you understand the risk factors, how we’re going to address them, and exactly where your money is going when you hire Yes! Trees for your commercial property or multi-family apartment community. “There are a lot of people out there who are capable of doing tree work. But I don’t consider most of them my competition, because the fact is they’re just not business-minded. We understand the importance of real customer service, like returning calls, emails and inquiries made through our website within three to four hours, and following up with each client to ensure everything was done to their complete satisfaction. And I’m not afraid of being honest here: When you hire Yes! Trees, we’re not just trying to earn your repeat business. We want you to be so impressed by our tree services that you’re going to feel like you’re doing your friends a huge favor by referring them to us! “Yes! Trees is also fairly unique in that we’re invested in environmental stewardship. We don’t just want to make your own landscape safer and more beautiful; we also want to benefit the entire state of Minnesota, so we donate a portion of all our proceeds to Great River Greening. They’re a local nonprofit that does great work restoring our state’s most critical natural landscapes.” Yes! Trees works on your schedule and within your budget. Whether you would like Lance and his team to visit once every three to five years to provide all-encompassing removal and trimming, or twice a year for partial yet more economical maintenance, you will benefit from the Twin Cities’ true, professional tree service. Yes! Trees is also indispensable when a storm has left hazardous fallen trees or branches scattered across your property. Please call 763.232.5165 or visit yestreesllc.com to schedule your free consultation today.

By David Scheller

TREE SERVICES

Tree maintenance is important to both the appearance and safety of your property With Yes! Trees, you’ll be able to rest easy knowing that your trees are in good hands

651.230.0094

YesTreesLLC.com | Lance@YesTreesLLC.com

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Yes! Trees is a tree removal and trimming service located in the West Metro. We are dedicated to providing unmatched customer service with the most fair and honest pricing!

WATER RESTORATION

WATER DAMAGE RESTORATION SERVICES YOUR LARGE LOSS EXPERTS

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FIRE DAMAGE RESTORATION

MOLD REMEDIATION

CARPET CLEANING

Free Estimates | 100% Satisfaction Guaranteed | IICRC-Certified Firm Learn more: LoyearRestoration.com or call: 952-831-0777

B BATH/KITCHEN RESURFACE/RESTORE

D DESIGN SERVICES

SHOP.DINE.LIVE. 651-362-6003 ShopDineLive.net

TUBFUSION 952-220-2604 TubFusion.com

SATIN TOUCH 612-388-7275 SatinTouch.us

On average 100,000 people visit Cub Foods stores throughout the Twin Cities (that is according to their statistics). Shop.Dine.Live. Twin Cities is a free magazine distributed weekly throughout Cub Foods Grocery Stores in the Twin Cities! We have experienced a HUGE increase in readers, Don’t miss out on this great opportunity, CALL 651-362-6003 TODAY TO GET APARTMENTS LEASED!

Bathtub and Tile Refinishing-Regrouting-Recaulking. Nonslip surfaces. Highest quality, 5 year warranty. Multi-housing discounts available. Call Mike Today!

“AN EYE FOR DETAIL” SatinTouch is your onecall apartment turnover solution – providing repair, painting, cleaning, and carpet services all under one roof. We are a company that values professionalism, quality, and a high level of customer service, setting the standard in the service industry. Call us and you’ll see why our “star” rating is high.

AFTER HOURS EMERGENCY MAINTENANCE SERVICES

C CABINETRY/COUNTERTOPS

DIGITAL MARKETING

BUILDING MAINTENANCE MANAGEMENT 763-541-4886 BuildingMaintenanceManagement.com Building Maintenance Management’s After Hours Emergency Maintenance program provides qualified 2nd and 3rd shift Maintenance Technicians that are rested and ready to respond when emergency maintenance issues arise. Our new call platform tracks, records, transcribes and documents the issue from start to finish. Our system even sends you an email the next morning with the issues that came up after hours.

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

5 STAR CONSULTING 612-940-9133 5StarConsultingUSA.com

American-made cabinets in stock! Drawer fronts, door fronts, countertops and more. Ready to install tomorrow.

We are a Full-Service Digital Marketing Agency. We create search engine friendly custom design websites. We provide premium hosting and Search Engine Optimization (SEO). We also provide Reputation and Social Media Management services. We offer a FREE website audit to reveal where your website is performing well and where there are areas for improvement. Call today to schedule yours!

ANSWERING SERVICES

CARPET CLEANING

DRAIN CLEANING

TIME COMMUNICATIONS 866-778-2952 TimeCommunications.biz

ALL KIND PAINTING AND CLEANING 612-432-3744 AllKindPNC.com

ENVIROCLEAN 763-535-9933 EnviroCleanInc.com

Time Communications provides friendly, professional and award-winning call answering and customer service. The Minnesota-based company partners with both large and small businesses in a variety of industries to offer quality customer support, live telephone messaging, answering service and order-taking around the clock, 365 days per year.

We offer solutions for all of your carpet cleaning needs at a budget-friendly cost. Our courteous staff will provide you with the unmatched quality you desire and deserve.

Complete Drain System Clean: Waste lines, floor drains, and pumping of sand traps. Jetting restores pipes and drain system to their original diameter and flow. Pumping sand traps removes sand, oil, hazardous waste.

APARTMENT PROPERTY MANAGEMENT

CARPET CLEANING

DRAIN CLEANING

MID CONTINENT MANAGEMENT 651-291-0111 MidContinentmgmt.com

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

Mid Continent Management is a people-centered management company. We provide fullservice, professional apartment, townhome and commercial property management throughout the Twin Cities and greater Minnesota. We take pride in our outstanding team of seasoned industry professionals who are passionate about managing on our clients behalf for maximum occupancy and financial growth.

Same day service! Clean or it’s FREE, guaranteed. Online ordering and management tools. Environmentally friendly.

MCDONOUGH’S SEWER, DRAIN, WATER JETTING & VAC TRUCKS 651-436-3370 UnclogDrains.com McDonough’s is a family-owned drain cleaning company serving the Twin-Cities for 23 years. Big jobs, small jobs, everything in-between. Fast response! Water jetting, auger/snake, video, root removal, 24-hour emergency service, preventative maintenance, power-washing, de-Icing, industrial vacuuming. McDonough’s carries a $5 Million insurance policy.

D DECKS & FLOORING

DRYER VENT CLEANING

ALL, INC. 651-227-6331 Allinc.com

DREAMODEL 651-493-1066 dREmodel.com

ENVIROCLEAN 763-535-9933 EnviroCleanInc.com

The Appliance & Cabinet Destination. We provide products and services for remodeling, new construction, and apartment replacement needs. ALL, Inc. (since 1947) is one of the largest kitchen and bath distributors in the Midwest of GE, Whirlpool, Frigidaire & Amana. Guaranteed next day delivery.

Dreamodel is a full-service general contractor in the Twin Cities Metro area. We are made up of the industry’s top professionals with a combined 100+ years of experience. We specialize in decks, porches, and floors. Expect high attention to detail and expert knowledge in design and craftsmanship. We deliver amazing custom projects that are stress-free and fun throughout the process

Dryer Vent System Cleaning: We also offer HVAC services. Improves flow and efficiency of the duct system.

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APPLIANCES

CLASSIFIEDS

A ADVERTISING

CLASSIFIEDS VendorGuideUSA.com 58

E EMERGENCY RESTORATION

FEE MANAGEMENT

FLOORING/CARPET

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

NEXUS REAL ESTATE SERVICES 612-431-8173 NRSPM.com

BIG BOB’S FLOORING OUTLET 763-574-2545 BigBobsMN.com

When disaster strikes, you can count on Renovation Systems. Our staff faces damage from storms, fire, toxic chemicals, crime and more. We come prepared with a certified emergency restoration team and all materials needed to return your property to normal. We don’t leave the site until we’ve helped restore your peace of mind.

All-In-One Property Management and Leasing with a team that has 22 years plus experience. Generate rental property income without the stress. Leave the management, maintenance, leasing and paperwork to a team that gets results! We work with apartment communities, mixed use, new development and commercial real estate in Minnesota. Call 612-431-8173, info@nexuscompanies.com, www.NRSPM.com.

We specialize in serving management clients with affordable flooring options for apartments, townhouses, condos & other investment properties or new construction projects. From carrying the inventory for business clients to laying the final pieces of tile, we have the expertise & resources to handle projects of any scope & size.

EXTERIORS

FIRE/FLOOD

FLOORING & KITCHENS

CAPITAL CONSTRUCTION 952-222-4004 CapitalConstruction-llc.com

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

FLOORS 2 KITCHENS 612-743-5579 Floors2Kitchens.com

Capital Construction, LLC is a full service exterior maintenance partner who offers general maintenance and repair services, storm evaluations and restoration and assistance with exterior capital improvement projects. Capital’s multifamily team is dedicated to providing the best experience and ready to help with whatever projects you might have coming.

Rapid response from experienced renovators. Emergency preparedness training available.

Floors 2 Kitchens has been providing the best flooring, kitchen cabinets, and granite countertops to the Multi-Family and Commercial property industry in the Twin Cities area for over 23 years. We have done flooring rehab work in over 230 large unit buildings, and over 3,000 kitchen renovations. Call us today for your free consultation!

EXTERIORS

FIRE RESTORATION

G GARAGE CLEANING

J.G. HAUSE CONSTRUCTION 651-439-0189 JGHause.com

LINDSTROM RESTORATION 763-545-FIRE FireRepair.com

ENVIROCLEAN 763-535-9933 EnviroCleanInc.com

JG Hause Construction, Inc. has been expertly constructing and remodeling multi-family living structures since 1985! Building and maintaining multi-family unit structures requires expertise & knowledge beyond typical residential construction. Free on-site inspections, in person consultations & detailed estimates. 10 year workmanship warranty! Call J.G. Hause today!

Fire and Water Damage Restoration Services in Minneapolis, Minnesota, Lindstrom Cleaning & Construction, Inc. has provided exceptional fire and water damage restoration services for homes and commercial buildings in the Minneapolis, Minnesota, area for over 60 years. Whether you have experienced smoke, hail, storm, vandalism, mold, or fire and water damage - we do it all!

Complete Garage Clean: sweep, pressure wash, and scrub of the floors, and pressure wash walls, ceilings, pillars, and pipes. remove oil, residue, slick spots, cobwebs, dirt, salt, and haul debris from site.

EXTERIORS

FIRE RESTORATION

GLASS/DOORS

MINNESOTA EXTERIORS 763-391-5590 MinnesotaExteriors.com

LOYEAR DISASTER RESTORATION 952-831-0777 LoyearRestoration.com

EMPIRE DOOR & GLASS CO 612-729-4003 EmpireDoorAndGlass.com

Minnesota Exteriors is the most trusted home improvement company in the Twin Cities. We have won multiple awards for our work over the years including National awards from the Vinyl Siding Institute and local awards including Trillium exterior awards from The Builder’s Association of the Twin Cities. Call 763-391-5590 & request a free estimate!

Loyear knows that when a fire occurs in your home or business you must act quickly to mitigate your loss. Time is critical when dealing with fire damage. Loyear’s certified experts are ready to clean up the mess, preserve and protect the property, business or home and its contents so that further damage will not occur.

We are the one-stop source for all your glass, windows, doors & hardware. Please feel free to check out our online parts catalog!

F FEE MANAGEMENT

FIRE RESTORATION

H HVAC & PLUMBING

MGM PROPERTY MANAGEMENT MGMmgmt.net 612-315-5310

SATIN TOUCH 612-388-7275 SatinTouch.us

JAYHAWK 612-729-4003 EmpireDoorAndGlass.com

MGM Property Management and its team take exceptional pride in the “SERVICE” we provide to our residents, owners and commercial tenants. We make decisions with the utmost care knowing that what we do affects the lives of thousands of people who choose to live and work at our communities. We strive to be the leader in the industry!

“AN EYE FOR DETAIL” Satin Touch is your onecall apartment turnover solution – providing repair, painting, cleaning, and carpet services all under one roof. We are a company that values professionalism, quality, and a high level of customer service, setting the standard in the service industry. Call us and you’ll see why our “star” rating is high.

A full service HVAC and plumbing services contractor specializing in multi-housing properties for over 20 years. Offering 24/7 emergency service for all of your plumbing, heating, and air conditioning needs. Please see our ad and contact us for more information

STATE FARM • JORDAN RADEL 651-452-1171 JordanRadel.com

M MAINTENANCE

PAINTING HOKR PAINTING 763-551-1922 HokrPainting.com

Jordan Radel State Farm is proud to represent the #1 Auto & Homeowners Insurer in the U.S. Helping you and earning your business is important to us. Contact us or stop by the office and we’ll help to ensure you’re getting the best value possible, with the coverage you need, and the discounts you deserve!

BUILDING MAINTENANCE MANAGEMENT 763-541-4886 BuildingMaintenanceManagement.com We provide the services needed to maintain your property, allowing you time to focus on your core business without the headaches of facility issues. Our proactive approach to maintenance and our ability to handle most maintenance problems without calling in trades labor has proven to be extremely cost-effective for clients.

INTERNET PROVIDER

MAINTENANCE

PAINTING

MULTIWAV 612-900-1900 MultiWav.com

TRU-SERVE 1-888-271-2701 Tru-Serve.com

SATIN TOUCH 612-388-7275 SatinTouch.us

MultiWav is a local Minnesota owned and operated fiber optic internet company currently evaluating Apartments, Condos, Town-home Associations and Neighborhoods to deploy Fiber Optic in the Metro Area, St. Cloud and Rochester. If interested please contact us.

K KEY CONTROL

Tru-Serve provides comprehensive maintenance services in preventative planning, project management, HVAC, light construction, and cleaning. Over 100 combined years of practical facilities maintenance experience. Competent, efficient, trustworthy, and courteous professionals. Staff licensed to operate high and low pressure boilers. Use of the latest mechanical, electrical, carpentry, HVAC techniques. Experience with insurance and Fire Marshall pre-inspections.

MARKETING & PROMOTIONAL PRODUCTS

PEST CONTROL

KEYTRAK 800-719-6073 KeyTrak.com/twin-cities

PLANET MEDIA 952-460-1916 PmcAds.com

ADAM’S PEST CONTROL 1-800-227-2214 AdamsPestControl.com

KeyTrak electronic key control systems offer a 100% verifiable audit trail on keys, fobs, or other assets. With our solutions, apartments or condominiums can manage anywhere from 12 to 5,760 keys. Take control of your operations today.

Are you a business owner or in property management and looking to improve your marketing without going over budget? Planet Media can take your marketing above and beyond with our fantastic and affordable marketing materials such as eye-catching yard signs, impressive business cards, and so much more!

Adam’s offers a wide variety of exclusion and prevention programs tailored specifically for multi-housing properties, including fixed-priced bed bug programs. Adam’s is a renowned expert in bed bug detection and control, with two specially-trained, NESDCA-certified canine inspection teams and the right combination of heaters and generators to efficiently treat any infestation.

Multi-housing specialists for over 30 years. We offer a full line of painting and repair services: high volume & 24-hour turn painting, sheetrock repair, textures, water/nicotine damage repair, exteriors, and more. Count on our reliable, professional, and well-trained staff of employees (*no subcontractors) to get the job done right. 100% satisfaction guaranteed.

KITCHEN & BATHROOM

P PAINTING

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

ALL KIND PAINTING AND CLEANING 612-432-3744 AllKindPNC.com

Refinish, repair, or replace your tub, cabinets, and countertops. Rapid quality turnaround. 3 year warranty, stylish finishes, cures in 24 hours!

The apartment turn specialists. We provide reliable, fast, and affordable painting for any & all types of projects. We cater to both commercial & residential painting and understand the difference and needs between the two and respond accordingly. We work hard to make sure your painting project is our number one priority!

KITCHEN & BATHROOM

PAINTING

PUMPING

SATOREE KITCHEN & BATH 612-823-0022 SatoreeKB.com

ELLIOTT’S PAINTING & DECORATING 952-646-2500 ElliottsPainting.com

ENVIROCLEAN 763-535-9933 EnviroCleanInc.com

Any design. Any budget. At Satoree Kitchen & Bath we have a combined total of 33 years of experience in kitchen and bathroom design! Our years of experience working with cabinetry, countertops, and related elements combined with a value-focused design, and the perfect materials, will give you the outcome you want.

As a full-service commercial, multi-housing & residential painting company, we handle everything from surface preparation through the final paint requested by our customer. Our capabilities include all wall surface applications, including drywall repairs, taping, patching, interior/exterior painting, staining, texturing, and wallpaper hanging & removal.

Pumping sand traps or other traps removes sand, oil, and other hazardous waste. This promotes a more efficient flow.

CLASSIFIEDS

INSURANCE

PROJECTS BUILDING MAINTENANCE MANAGEMENT 763-541-4886 BuildingMaintenanceManagement.com BMM is your go-to for managing any projects at your community; no job is too big or too small. We hire and manage or can do the work for unit remodels, painting, deck repairs/replacement, LED lighting, HVAC, electrical and much more. Call BMM today for your free estimate and let us take care of managing your projects while you manage your community.

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CLASSIFIEDS VendorGuideUSA.com 60

PUMPING

ROOFING

SIGNS

LANGERMAN 763-493-0058 LangermanExteriors.com

ELEMENTS INC 763-210-7747 ElementsInc.com

Langerman Exteriors & Remodeling is your full-service exterior and remodeling company. Providing a wide range of services for our multihousing customers, we handle everything from a new design and build outs, windows, doors, roofing, fire/water restorations and more. Call us today to learn more or for your free quote.

We will take the work out of managing your apartment community’s signage needs. Elements, Inc. has over 30 years of experience providing signage to the multi-housing Industry. Elements, Inc. will see your project through from concept to completion in a timely & professional manner.

R RECRUITING & STAFFING

ROOFING

T TOWING SERVICES

UNITED HUMAN RESOURCES 952.679.8600 UnitedHumanResources.com

SELA 612-424-5179 SelaRoofing.com

SCHMIT TOWING 763-253-1568 SchmitTowing.com

Specializing in Multi Housing & Commercial Real Estate Recruiting & Staffing needs UHR utilizes their HR Consulting expertise to source professionals that don’t only meet the core qualifications of a job description, but also compliment your culture, vision, and company values.

As the most trusted roofing company in Minnesota, Sela Roofing & Remodeling offers a complete, comprehensive services to fit your project - whether it is a condominium complex, apartment building, or a single-family home. Trust our professional craftsmen to do the job right the first time. Give us a call today for your FREE inspection & estimate!

Whether you need recovery or towing, we have the knowledge and equipment to help you. We are towing professionals: Our tow operators are well-trained, friendly folks who care about getting a job done right. Our A+ Better Business Bureau rating means you can feel confident you’ll receive excellent service

RENOVATION

ROOFING

TREE SERVICES

BUILDING MAINTENANCE MANAGEMENT 763-541-4886 BuildingMaintenanceManagement.com Apartment remodel services in both vacant and occupied units. No job too big or too small. Preventative maintenance to turnkey remodeling, we do it all.

WALKER ROOFING 651-251-0910 WalkerRoofing.com

YES! TREES 651-230-0094 YesTreesLLC.com

Walker Roofing has built a solid reputation for installing and maintaining only the highest quality roofs. Whether you are looking to install a new shingle or flat roof on your property or just need reliable roof repair services, Walker Roofing of St. Paul is the right roofing contractor for you.

Yes! Trees has been taking care of your trees in Minnesota for years. Through tree pruning/ trimming and removal, we strive to ensure that your greenery lives a long and happy life. We employ the most passionate people, and all our specialists are licensed, bonded and insured for your safety and ours. Yes! Trees technicians are expertly trained in tree removal and trimming to ensure that your property will look fresh.

RENOVATION

S SANITIZER KIOSK

W WATER RESTORATION

RENOVATION SYSTEMS 763-551-3500 RenovationSystems.com

DIGITAL SCREEN GROUP 763-219-6621 I 612-747-8546 DigitalScreenGroup.com

LOYEAR DISASTER RESTORATION 952-831-0777 LoyearRestoration.com

Digital Screen Group provides digital handsanitizing kiosks along with a unique revenue sharing program that allows for you to place your own screen acknowledgements, notices and warnings to your residents along with our relevant ads – the ad revenue is shared and offsets the cost of the kiosks.

When property has suffered water damage, Loyear can dramatically reduce the scope of damage and save thousands of dollars in replacement costs. Loyear will quickly and efficiently return the humidity and moisture levels of any building back to normal. The rapid removal of excess moisture will help avoid permanent damage, which will occur if left untreated.

Discover something new.

952.460.1916 · VendorGuideUSA.com

Frank J. French President Direct: 651/602-7095 | Cell: 612/708-4117 E-mail: ffrench@midcontinentmgmt.com

BULLETIN BOARD

APARTMENT PROPERTY MANAGEMENT

DECKS & FLOORING

37 East Isabel Street | St. Paul, MN 55107 midcontinentmgmt.com

ROOFING

PAINTING

MAINTENANCE & RENOVATION

FIRE RESTORATION

INDUSTRY TRAILBLAZER since 1961

(763) 545-FIRE www.firerepair.com Always Ready

• Dedicated to personal and predictable service.

• Determined to Restore vs. Replace. • 24/7 web access to claim progress. • Help control Agent loss ratios. • 24-Hour Emergency Service MN LIC #:BC001087

DIRECTOR OF MARKETING & SALES

Office: 763-541-4886 Cell: 952-465-2696 Fax: 763-541-7463 Email: mason@bmm-pro.com BuildingMaintenanceManagement.com 1724 Douglas Drive North, Suite 100 Golden Valley, MN 55422

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Call Today! Available 24/7

MASON MYERS

BULLETIN BOARD

BATHROOM & KITCHEN RESURFACE/RESTORATION

RENOVATION

Premium Bathtub and Tile reﬁnishing

TubFusioN tubfusion.com

Michael Wall president

651-300-BATH (2284)

mike@asrmn.com

Cell 952-220-2604

PAINTING & CLEANING

PAINTING & RENOVATION

Chad Lange (612) 388-7275

chadlange@satintouch.us

HomesReinvented

13562 MN-65 Ham Lake, MN 55304 satintouch.us

SANITIZER KIOSKS

Cody Becker VendorGuideUSA.com

ACCOUNT EXECUTIVE

952.242.4895 507.491.1903 Cody@DigitalScreenGroup.com DigitalScreenGroup.com

DIGITAL MARKETING

BURT BAUMAN 612-940-9133

Burt@5StarConsultingUSA.com 5StarConsultingUSA.com

1090 Bluff Pass North Chaska, MN 55318 Your Full-Service Digital Marketing Agency

Regular move in gifts, step aside, This caffeinated gift is all the buzz.

Folly Classic Jo The Folly Coffee Classic Jo bean is for the traditional coffee drinker looking to up their coffee game, featuring coffee that is nutty and chocolatey without bitterness. Folly’s best seller.

Folly SOB Espresso A darker, more robust roast than the Classic Jo bean, the Folly Coffee SOB Espresso (Single Origin Blend) is rich and smooth yet complex. It is full bodied and balanced. Available in 4 oz. and 12 oz. sizes

952.460.1916 Scott@PmcAds.com PmcAds.com POUCHES AVAILABLE IN WHITE MATTE, BLACK MATTE AND KRAFT

13911 Ridgedale Drive Suite 440 Minnetonka, MN 55305

OUR QUALITY INTERIOR PAINTING WILL PUT A SMILE ON YOUR FACE.

612.388.7275 | SatinTouch.us | HomesReinvented.us | Scheduling@SatinTouch.us 13562 MN-65, Ham Lake, MN 55304