Oct novbizvtr 2014

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Mutual Funds Retirement Counselling Tax Investment Planning Life & Disability Insurance* *Insurance products provided by HollisWealth are provided through HollisWealth Insurance Agency Ltd.

October/November issue

Local business news, features & information

Speedvale Ave., GUELPH Waterloo Ave., GUELPH Stone Road Mall, GUELPH ROCKWOOD

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2014 • Visit us online at ventureguelph.ca

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New facility to support innovative and diverse mental health services by Heather Grummett

1 lyon avenue, guelph 519.766.0001

jmoran@lyonfinancial.ca

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JOHN MORAN TEL

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Construction continues on the new head office for the Canadian Mental Health Association Waterloo Wellington Dufferin (CMHA WWD). Located on the site of the former Salvation Army Citadel at 80 Waterloo Ave, the new space will combine the offices from the current Delhi Street location and a secondary administrative space into one, becoming a connection point for various services and programs. The approved facility was a long time coming after the initial funding was deemed insufficient to renovate the existing building. At approximately $10.2 million, the Ministry of Health & Long-Term Care and the Waterloo-Wellington Local Health Integration Network are funding the new 22,787 square foot space. The new facility will house crisis support programs, adult and senior’s support services, eating disorder support programs, early psychosis intervention programs and human service and justice support. Often the largest barrier for those in need, is to know where to turn– launched in early 2014, Here 24/7 is a call line that acts as a single front door to the addictions, mental health and crisis services provided across Waterloo, Wellington, and Dufferin. Those in need now have one point of contact–by reaching out to Here 24/7 via phone or email, staff guide and help callers to navigate the system. Short-term needs are explored, as

Pictured left to right, TD Bank's Michelle Foran and Marisa Shody, Customer Service Managers of the TD Eramosa Branch, present TD's $2000 donation to Focus on Nature President Bob Fanning, Board Member Geoff Martin and Executive Director Simon Bell. See page 10. (Photo supplied)

well as long-term service options. The person’s needs are matched with the various services and program options that are offered through a network of partners within the community. By calling the line or dropping in to the new location, staff can handle the intake, assessment, referral, crisis, waitlist and appointment booking work for these important programs. The addictions and mental health agency partners include: • Cambridge Memorial Hospital • Canadian Mental Health Association Waterloo Wellington Dufferin • Dunara Homes for Recovery Inc • Grand River Hospital • Homewood Health Centre • House of Friendship • Portage • Ray of Hope • St. Mary’s General Hospital • Stonehenge Therapeutic Community • Waterloo Regional Homes for Mental Health Inc. “This facility will allow us to deepen our commitment to providing innovative and diverse mental health services,” said Fred Wagner, Executive Director of CMHA WWD. “It will be

a modern and welcoming building for the wide variety of people who seek out mental health resources in Guelph.” "It's about locating people in a space that is set up so that we can maximize how we're serving people, the type of atmosphere in which we're able to provide those services," Wagner added. "It makes a big difference, because it starts to cultivate hope. People feel valued. It creates an atmosphere that is conducive to treatment." Mental illness indirectly affects all Canadians at some time through a family member, friend or colleague, and 20% of Canadians will personally experience a mental illness in their lifetime, affecting people of all ages, educational and income levels, and cultures. Information from the Canadian Mental Health Association estimates that 10 to 20% of Canadian youth are affected by a mental illness or disorder–The single most disabling group of disorders worldwide–with the total number of 12 to19 year olds in Canada at risk for developing depression at 3.2 million. Once depression is recognized, help can make a difference for 80%

of people who are affected, allowing them to get back to their regular activities. However, in Canada, only one out of five children who need mental health services receives them. CMHA WWD is the largest CMHA chapter in Canada with service locations in Cambridge, Waterloo, Kitchener, Guelph, Fergus, Orangeville, and Mount Forest. Satellite services are also provided in Arthur, Shelburne, Erin and Palmerston. With nearly 350 employees, the programs support all ages, from children, youth, and adults to seniors, helping individuals and families to lead lives filled with meaning and promise. Since launching in April, Here 24/7 has had 36,832 total contacts with members of the community through phone, walk-in, fax and email. As of September, 2377 admissions are awaiting service with 1570 in need of mental health services, and 805 awaiting substance abuse services. The new head office will open in the spring of 2015. For information on the services available, please call Here 24/7 at 1-844-HERE-247 (237-3247) or visit www.here247.ca.

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