North West Tours
Our 2017 tour program was probably our busiest ever so I’d like to thank our customers for this and for taking the time to fill out our feedback forms, every one of which I do read.
For our 2018 program we have kept our traditional favourites to Blackpool, Galway and Killarney but added some new holidays to the likes of Harrogate, Oban, Perth and Edinburgh to name a few. As always all our daily excursions are included in the price, no hidden extras! With the vast majority of our holidays breakfast, dinner, entertainment and excursions are included in the price. We also added a new improved coach to our fleet for 2018 with leather seats and extra legroom on board.
As always our main goal is to give our customers an enjoyable holiday that is value for money so we aim to keep prices very competitive, you only need to look at what other coach tour operators have to offer and you will see that our prices are extremely good value. Again this year the
strength of the Euro against Sterling will have a knock on effect to the price of some of our holidays in 2018 but we will do our best to minimise this.
I’m afraid every year we get a few customers who had to cancel their holiday at the last minute for some unforeseen reason so I can’t recommend strongly enough that customers get their travel insurance in place at an early stage . We usually have to pay hotels well in advance of our arrival and this money is generally non-refundable.
When choosing a holiday with us you have the confidence of travelling with a household name that places utmost emphasis on safety and security. Our drivers are all fully trained professional, experienced coach drivers and our coaches are maintained to strict ISO 9002 standards. We look forward to welcoming all our regular customers back along with many new faces and don’t forget that with generally only 49 seats on our coaches
a lot of our tours sell out very quickly so don’t leave it too late to make up your mind. When travelling with ourselves you don’t have the difficulties of negotiating airports all you have to do is book your holiday and meet the coach at one of our designated pick up points and we’ll take care of everything else.
Enjoy your trip.
Private Tours
If you want us to organise a private tour for your group feel free to give us a ring and we will do our best to get you a competitive price.
Mobility Issues
If you have any mobility problems give us a ring before you book your tour and we will be able to let know about the suitability of the hotel and coach , we will be happy to advise you and help you select the trip that suits best.
Travel Insurance
We do not provide travel insurance but we strongly recommend that you arrange adequate travel insurance well before departing, if you travel several times per year taking out yearly travel insurance usually works out cheaper.
In general we have to pay hotels/ferries etc. well before departure so we can’t refund monies for withdrawals near the date of departure, hence the need for travel insurance.
Free Travel
Free travel is available from anywhere in Northern Ireland by scheduled Translink bus service when joining or leaving one of our tours, please enquire at time of booking.
Pick Up Points
Depending on the tour some passengers may have to use scheduled Translink services to either join the tour or complete their journey however there will be no charge for this.
To help speed up the journey for the majority of passengers we use only the following pick up points , again depending on the tour.
Ulsterbus Foyle St Depot, Ulsterbus Limavady Depot, Ulsterbus Strabane Depot, Ulsterbus Omagh Depot, Coleraine Jet Centre, Ballymena- Larne Road Roundabout, Newtownstewart Bypass, Stena Terminal Entrance Belfast.
Gift Vouchers
Don’t forget that our gift vouchers make a great present , available from £10 upwards.
Coach Details
Seat numbers allocated may change depending on type of coach used. We always endeavour to provide a coach with toilets and music however on occasions we may have to use a coach without these facilities.
Galway City
4 Days • April / 5 Days • Sept
2 April £170pps
17 September
£180pps
For our trip to the ever popular Galway we will be staying at the 4* Maldron Hotel (formerly PILLO) which is a great base to explore not only Galway City but the West of Ireland. We have entertainment laid on two nights of our stay for those who choose to stay in the hotel rather than enjoy the charms of Galway at night.
On our journey
Day 1
We depart the North West and travel to Galway stopping near Sligo on the way down.
Day 2
We do the Quiet Man tour today visiting some of the stunning locations used in the famous movie.
Day 3
A scenic tour of Co. Clare and The Burren today with it’s unforgettable views.
Day 4
After breakfast we spend a few hours in Galway City before making our way home arriving back to the North West by late afternoon.
Accommodation
Maldron Hotel
Price Excludes • Single Room Supplement £65
Poulnabrone Dolmen, The Burren, County Clare, Ireland, The wild Atlantic Way
Galway Market
Bantry & The Beara Peninsula
5 Days • April
9 April
£250pps
This is a great value 5 day tour to West Cork staying at the beautiful 4* Maritne Hotel in Bantry which is a member of the popular Gleneagle Group.
Situated right on the coast this hotel offers some great sea views from the bar and restaurant and with it’s 100 designer bedrooms it offers you the chance to enjoy some beautiful trips around one of the most scenic areas of Ireland and then return to this lovely hotel for dinner. Entertainment is included most evenings after dinner.
On our journey
Day 1
We depart the North West and travel to the South Coast and The Maritime Hotel Bantry 4*
Day 2
A visit today to “ The Gourmet Capital Of Ireland “ Kinsale with it’s yacht filled harbour and narrow winding streets. Travelling from Donegal Kinsale is the end point of the 2500 km Wild Atlantic Way coastal journey.
Day 3
We take a trip to Schull and Mizen Head today, Ireland’s southerly tip and one of the most spectacular stretches of coastline in Europe.
Day 4
Today we go via Kenmare, Moll’s Gap and Ladies View to Killarney returning via Macroo.
Day 5
After breakfast we make our way back to the North West arriving early evening.
Killarney and The Kingdom of Kerry
5 Days • April, July & August
18 April
£240pps
1 July
£320pps
19 August
£320pps
Our hotel, the excellent ever popular, 4* Killarney Towers is located in the heart of Killarney Town and offers guests an extensive array of onsite leisure facilities, dining options, bars and evening entertainment. As with every year these tours are almost certain to sell out so don’t delay in booking.
On our journey
Day 1
We depart the North West and travel to Killarney stopping several times en route as always.
Day 2
A relaxing day to stroll around at your leisure in the vibrant historical town of Killarney today.
Day 3
Today we take in the beautiful Ring Of Kerry. This circular route starts in Killarney, and makes it’s way around the Iveragh Peninsula.
Day 4
Today we go for another beautiful drive to Slea Head on the stunning Dingle Peninsula where the famous movie Ryan’s Daughter was filmed.
Day 5
After breakfast we make our way back to the North West arriving early evening.
Accommodation
Killarney Towers
Price Excludes
• Single Room Supplement £90 in April, £110 July + Aug.
Long Range Killarney
Ring of Kerry
Historic Kilkenny
5 Days • April
30 April £260pps
Historic Kilkenny set on the banks of the River Nore can trace it’s roots back to the 6th century and relics of it’s colourful past can be found everywhere. With it’s castle, cathedral and vibrant craft centre there will be loads to explore.
We will be staying at the 3* Springhill Court Hotel on the outskirts of the town with it’s own bar and leisure centre. Our excursions will take us to Waterford and Wexford as well as a very interesting visit to the Famine Ship in Dunbrody. Entertainment will be provided on 3 nights during our stay.
On our journey
Day 1
We Travel from the North to Kilkenny and our hotel on the outskirts of town The 3* Springhill Court.
Day 2
A free day to let you explore this historic and compact Medieval city, the coach will drop you in and collect you later on in the day.
Day 3
A fascinating trip into New Ross today to visit the Dunbrody Famine Ship, this includes a guided tour and costumed performers which lets you get some experience of the bravery and fortitude of the Irish famine emigrants. After this we make our way into Wexford for a few hours.
Day 4
A trip into Ireland’s oldest city today Waterford.
Day 5
After breakfast we make our way home with a few stops on the way as usual.
Accommodation
Springhill Court Hotel
Departure/Return
* Transfer to connecting services may be
Kilkenny
Enniscrone Co Sligo
4 Days • May & September
8 May £180pps
10 September
£180pps
4* The Diamond Coast is one of the finest hotels in Sligo, located in the picturesque village of Enniscrone. This small seaside village situated along the Atlantic Ocean of County Sligo is ideally located for touring the North Western scenic routes. It is one of Ireland’s most beautiful and inspiring seaside towns, and is one of the best-known holiday centres in the Northwest. We rate this hotel highly as do our customers demonstrated by the fact that it sold out so quickly in 2017 and we fully expect it to do the same in 2018 We will have entertainment at least two nights during our stay.
On our journey
Day 1
As we are not travelling too far we can take our time on the way down to Enniscrone stopping for a break near Sligo.
Day 2
Today we take a fabulous drive to Leenane via the infamous Doolough Pass.
Day 3
Another fine scenic trip today out west to Bellmullet then on down to Achill Island (weather permitting ) taking the rugged scenic route around Ballycroy National Park.
Day 4
We make our way into Sligo for a few hours shopping before completing our trip back up home.
Please note daily itinery may change dependant on weather.
Accommodation
The Diamond Coast
Price Excludes
• Single Room Supplement £65
© Tourism Ireland
Enniscrone
Enniscrone Bath House
Tralee
5 Days • May
28 May
£250pps
For this fantastic value tour we will be staying at 3* Brenners Hotel which is family run and is located right in the heart of Tralee, even though this is a very central hotel there will be entertainment laid on at least three nights. Our trip to Tralee is all about sightseeing as we visit many of the most beautiful places in Ireland. The Medieval town of Tralee is the largest in Kerry and has loads of bars, cafes as well as a museum and aquarium.
On our journey
Day 1
After our usual pick ups we will stop off a few times on the journey down to Tralee.
Day 2
We have left the morning free for you to enjoy Tralee then we have an afternoon trip out to nearby Dingle on the Dingle Peninsula. This area was the location used to film Ryan’s Daughter.
Day 3
We join The Ring Of Kerry today for another great sightseeing tour to one of the most beautiful areas of Ireland.
Day 4
Our final tour takes us to some of the main sights of nearby Killarney, Aghadoe Heights, Kate Kearney’s Cottage and the Gap Of Dunloe being the highlights.
Day 5
We make the return trip with a few stops on the way as always.
Accommodation Brenners Hotel
Tralee
Westport
4 Days • June
12 June
£200pps
We venture down to Westport and a new hotel for us this year 3* Clew Bay whose moto is “our customers would arrive as guests and leave as friends”. With entertainment each night and a great central location this should be a popular trip.
On our journey
Day 1
We depart the North West and travel to Westport stopping just outside Sligo for a while en route and arrive in time for dinner.
Day 2
A stunning scenic trip to Leenan passing though Louisburg.
Day 3
A trip to Galway today to soak up some of it’s cosmopolitan atmosphere.
Day 4
After breakfast we make our way back home stopping near Sligo . We should be back in the North West early evening.
Accommodation
Clew Bay
Price Excludes
• Single Room Supplement £70
Westport
Keem Bay, Achill Island, Co. Mayo
Tullamore
5 Days • June
18 June
£270pps
For our tour to Tullamore in the Irish Midlands we will be staying at the excellent 4* Bridge House Hotel located right in the middle of town. The foyer and entrance to this hotel is something to see with it’s grand chandelier and magnificent marble stairway which sets the standard for this quality hotel. You will have a free time to enjoy Tullamore as well day tours to Mullingar and Athlone. Entertainment will be provide most evenings so considering the standard of this hotel this is a great value tour.
On our journey
Day 1
We depart the North West and travel to County Offaly and Tullamore arriving at our lovely hotel late afternoon.
Day 2
Today we take a short morning trip to Birr in the shadow of the Slieve Bloom Mountains and this will give you time in the afternoon to make the short walk from our hotel into Tullamore to have a look around.
Day 3
We make our way over to along the shores of Lough Ennell into the surprisingly busy shopping town of Mullingar with a visit to Belvedere House + Gardens also included.
Day 4
Today we make our way to Athlone Town for the day.
Day 5
After breakfast we make our way home arriving back to the North West by late afternoon stopping off near Sligo on the way.
* Transfer to connecting services may be required
Offaly Co.
Bundoran
4 Days • July
22 July
£190pps
After the success of our trip last year we return to Bundoran in County Donegal. We will be staying at The Allingham Arms 3*right in the centre of this lively seaside town. There will be entertainment in the bar each evening and it is quite possible that given this hotel’s reputation for country music a well know act will be playing during our stay in the main hall. At the time of publishing the hotel is unable to confirm this but please note entrance to this show is not included in our price.
On our journey
Day 1
Today we travel the relatively short distance from the North to Bundoran, arriving in loads of time to have a look around before dinner.
Day 2
We take a drive today over to the heritage town of Ardara passing through Donegal Town and Killybegs on the way.
Day 3
We stay on The Wild Atlantic Way today as we make our way over to Ballina taking the coast road through Enniscrone and then on to Westport.
Day 4
After breakfast we make our way home with a stop for a while in Enniskillen to do a bit of shopping.
Please note daily itinery may change dependant on weather.
Accommodation
The Allingham Arms
Price Excludes • Single Room Supplement £50
Tullamore
5 Days • July
23 July £290pps
We return to Tullamore in the Irish midlands staying at the award winning 3* Tullamore Court Hotel located about 10 minutes walk from the town centre. One of the highlights of this trip will be a visit to Belvedere House + Gardens on the shores of Lough Ennell. We will also have day tours to Mullingar and Athlone. Entertainment will be provided each night during our stay.
On our journey
Day 1
We depart the North West and travel to County Offaly and Tullamore arriving at our lovely hotel late afternoon.
Day 2
Today you get the day in Tullamore to have a look around, we have also included a guided tour around the Tullamore Dew Visitor Centre.
Day 3
We make our way over to along the shores of Lough Ennell into the surprisingly busy shopping town of Mullingar as well as a visit to Belvedere House + Gardens.
Day 4
Today we take in a bit of sightseeing by travelling via Birr on our way to Athlone Town for the day.
Day 5
After breakfast we make our way home arriving back to the North West by late afternoon stopping off near Sligo on the way.
Accommodation
Tullamore Court Hotel Price Excludes • Single Room Supplement £100
Athlone
Carrick on Shannon
4 Days • August
6 August
£230pps
For our first ever tour to Carrick On Shannon in County Leitrim we will be staying at the 3* Bush Hotel located right in the middle of this vibrant town. Carrick is Ireland’s fastest growing inland resort which says something about it’s growing popularity with tourists.
Entertainment will be provided on at least 2 nights each evening and the manager Joe Dolan (yes that really is his name) has promised us a warm welcome to the family run hotel. With loads of pubs nearby with many having live traditional music you will have plenty to keep you entertained at night as well as our coach trips each day.
On our journey
Day 1
We depart the North West and travel to County Leitrim arriving at our hotel late afternoon.
Day 2
Today we take a short afternoon trip to Atlone today.
Day 3
We make our way to Longford Town today, we also pay a visit to the architecturally significant Belvedere House + Gardens in Mullingar.
Day 4
After breakfast we make our way home arriving back to the North West by late afternoon stopping off near Sligo on the way.
Accommodation
Bush Hotel
Price Excludes
• Single Room Supplement £45
The Marina, Carrick-on-Shannon
Flynns Bar, Carrick-on-Shannon
Carlow in Summer
The settlement of Carlow is actually thousands of years old and predates written Irish history, in 2010 it was voted the cleanest town in Ireland. We will be staying at the excellent 4* Seven Oaks Hotel which is about a ten minute walk from town and with entertainment laid on each evening this is a great value summer trip.
On our journey
Day 1
We make our way down the East Coast to our hotel with tea and scones waiting on our arrival.
Day 2
We take a trip into historic Kilkenny today with loads to see in this compact medieval city.
Day 3
The Wicklow Mountains today with a trip to Glendalough and it’s stunning vistas.
Day 4
The buzzing historic city of Waterford is our destination today, you will have time to wander around it’s many shops and attractions.
Day 5
After your final breakfast it’s time to being the trip home as we make our way back up the East coast home.
Lough Tay, Wicklow
Lisdonvarna in Summer
5
Days • August
27 August
£250pps
A fantastic value 5 day trip to Lisdonvarna during the height of summer staying at one of White’s Hotels with breakfast ,dinner, daily excursions and entertainment each evening this really is outstanding value for money. Lisdonvarna is actually the premier spa town in Ireland owing to it’s mineral wells but is more famous for it’s music and festivals.
Co. Clare is famous for it’s natural rugged beauty including the Cliffs of Moher and the Burren so make sure you bring a camera.
On our journey
Day 1
We leave the North West in late morning and we will be staying at one of White’s Hotels 3* in Lisdonvarna.
Day 2
A free morning followed by a trip voted as one of the 10 best road trips in the world – to Ballyvaughan on the spectacular R477 coast road.
Day 3
We take a drive south calling at Ennis today.
Day 4
A visit to the ever popular Galway today.
Day 5
After a final Irish breakfast we head back North stopping near Sligo for a while on the way.
Accommodation
White's Hotels
Price Excludes
• Single Room Supplement £72
© Tourism Ireland
Cliffs of Moher
The Burran
Athlone and Lough Ree
Due to the excellent feedback we received last year we have returned again to the 4*Hodson Bay Hotel situated right on the shores of Lough Ree in a beautiful setting about 5 miles from Athlone Town, right in the centre of Ireland. Again this year we have included an interesting Viking cruise on Lough Ree, which departs right from the jetty at our hotel. Also included is a visit to Belvedere House + gardens on the shores of Loch Ennell as well as a trip into the always popular Galway City. We will have entertainment on at least two nights during our stay as well.
On our journey
Day 1
We depart the North West and travel to Galway stopping near Sligo on the way down.
Day 2
Today you get aboard The Viking River Boat at the jetty at the hotel which will take us a pleasant cruise along the lough into Athlone were you can spend the day until the coach comes to collect you to take the party back to the hotel for dinner.
Day 3
We head West today to the always busy Galway City, the coach will drop you in after breakfast and collect you again late afternoon.
Day 4
A visit to Belvedere House + Gardens today located on the shores of Loch Ennell.
Day 5
After breakfast we make our way home arriving back to the North West by late afternoon stopping off near Sligo on the way.
Accommodation
Departure/Return Depart
Athlone by night
Co. Cavan and Fermanagh Lakes
5 Days • September
4 September
£210pps
Our first ever visit to the 4* Cavan Crystal Hotel one of the best hotels in County Cavan.
We will have day trips into Co. Fermanagh also known as Ireland’s “Lake District”as well as Athlone, Carrick – On Shannon and Cavan Town. Entertainment will be provided at least two nights during our stay.
On our journey
Day 1
We depart the North West and travel to Enniskillen where we will spend a few hours In Enniskillen Town before making our way on to our hotel.
Day 2
Today we pay a visit into the centre of Ireland and Athlone.
Day 3
We spend the morning in Cavan Town then visit Carrick On Shannon.
Day 4
After breakfast we make our way home arriving back to the North West by late afternoon stopping off in Sligo.
Accommodation
Cavan Crystal Hotel
Price Excludes • Single Room Supplement £60
Lough Erne, Co. Fermanagh
Social Dancing Breaks
Staying at the 4* Great National Hotel Ballina this 5 day break is a must for those of you who really enjoy dancing with music and dancing each evening and daily coach trips.
We have limited availability on this trip so you would need to book early as the hotel will need our unsold rooms back due to demand.
On our journey
Day 1
We leave the North West and make our way at a leisurely pace down to our hotel, with tea/coffee and scones on arrival.
Sun Entertainment: Mick Flavin*
Day 2
A trip to the beautiful Achill Island today, weather permitting.
Mon Entertainment: Carmel McLoughlin*
Day 3
We make our way along the wild Atlantic Coast today calling into Westport then on through the stunning countryside to Louisburgh.
Tues Entertainment: Resident Band, dancing tuition given at 8:00 pm tonight.*
Day 4
We head inland today to Castlebar where we will pay a visit to The Museum of Country Life.
Wed Entertainment: Stuart Moyles*
Day 5
As always after a good breakfast we make our way back up the West Coast.
Westport Pre Xmas Extravaganza
6 Days • November
18 November
£270pps
A pre Christmas themed trip to 4* Hotel Westport, the hotel has easy access to a range of activities whilst being set in tranquil and picturesque surroundings.
Enjoy trips to some of the beautiful scenic locations in the surrounding area and with music + dancing, carol singing, cookery demos, musical bingo and interactive race night plus other events this is a great value trip.
On our journey
Day 1
We depart the North West and travel to Westport stopping for a break on the way.
Day 2
A free morning followed by a trip on to Achill Island (depending on weather) for a short trip.
Day 3
This morning we travel south to Louisburgh returning to our hotel via Leenane.
Day 4
A free day today to take it easy and enjoy the entertainment in the hotel or take a stroll around Westport.
Day 5
A trip into the always popular Galway City for a bit of pre Xmas shopping.
Day 6
After breakfast we make our way back home arriving back in the North West late afternoon.
Accommodation
Hotel Westport
Price Excludes
• No Single Supplement – limited number
Galway - Eyre Square
Abbey Hotel
+
5 Days • December
3 December
Located in the heart of Donegal Town we return again after the huge success of our trip here last year. We will have trips each day and entertainment each night with the highlight of the trip being the “Christmas Dinner". Judging by sales of this holiday in previous years it will sell quickly.
On our journey
Day 1
We depart the North West and make the relatively short trip to Ballybofey for short stop on the way to Donegal Town with tea and biscuits on arrival.
Day 2
We take a short tour of South Donegal travelling through Killybegs, Ardara and Glenties.
Day 3
A short drive into Bundoran today then along the coast to Sligo.
Day 4
Back across the border today as we skirt the shores of Lough Erne into the historic town of Enniskillen.
Day 5
After breakfast we make our way home arriving back to the North West early afternoon.
Accommodation
New Year in Ballina
4 Days • December
30
December £240pps
We venture down to Ballina for our New Year Celebrations . This year we will stay at the 3* Twin Trees Hotel with entertainment each night as well as The Gala Dinner on New Year’s Eve.
On our journey
Day 1
We depart the North West and travel to Westport stopping just outside Sligo for a while en route and arrive in time for dinner.
Day 2
A trip to Galway today to soak up some of it’s holiday atmosphere before returning to the hotel for the big Gala Dinner and festivities.
Day 3
We will have a late start today after the New Year celebrations and have an afternoon tour to Louisburgh returning to our hotel via Leenane through some fantastic views (weather permitting).
Day 4
After breakfast we make our way back home stopping near Sligo . We should be back in the North West early evening.
Accommodation
Galway Eyre Square
Gleneagle Hotel Country Music Week
6 Days
These ever popular trips over 6 days provide passengers with a variety of exciting country music entertainment. We have day trip included as part of this package most days as well.
29 April (6 Days)
Price Excludes
21 October (6 Days) £349pps
Price Excludes
4 November (5 Days) £269pps
Price Excludes
The Gathering Traditional Festival 2017
The English Riviera Torquay
£460pps
The English Riviera is a resort in the truest sense of the word, attracting visitors of all ages.
Torquay is a great place to relax and soak up the atmosphere. The waterfront is the focus of life in the town and here you will find the palm lined promenade, seafront gardens, a bustling harbour and international marina. We have some excellent day trips included in this package as always and this year we have extended this to a 9 day trip.
Our hotel 3* Victoria Hotel is a ten minute flat walk from the town centre, nightly entertainment is provided in the complex which even boasts an outdoor swimming pool
On our journey
Day 1
We depart the North West and travel to our overnight hotel in England (Hilton Bromsgrove)*
Day 2
We leave our hotel after breakfast and make our way South down to Torquay arriving in good time to settle in before dinner at Victoria Hotel.
Day 3
Today is a free day to let you enjoy Torquay at your leisure.
Day 4
Today we visit the famous Buckfast Abbey and take the coastal ferry to visit the stunning port of Dartmouth.
Day 5
After breakfast we take a trip along the majestic World Heritage Jurassic Coast calling at Exmouth and Sidmouth.
Day 6
A short trip after breakfast over to nearby the quaint seaside town of Paignton for a few hours and then onto the atmospheric fishing port of Brixham.
Day 7
Today is a final free day to let you enjoy Torquay.
Day 8
We depart after breakfast and make our way back up to our overnight hotel again in Bromsgrove.*
Day 9
We depart after breakfast and make our way back home via Holyhead and Dublin.*
Accommodation
Victoria Hotel
Price Excludes • Single Room Supplement £100
Departure/Return
Depart
Omagh 6.15
Strabane 6.45
L/Derry 7.30
Limavady 8.00
Coleraine 8.15
Ballymena 8.45
Larne 9.30
Return
Omagh 20.00
Strabane 20.30
L/Derry 21.00
Limavady 22.00**
Torquay harbour at twilight, viewed from the water. Boats moored. Reflections of the lights of the waterfront on the calm water.
Harrogate + Emmerdale
5
Days • June
25 June
£300pps
A first for us this year , we have a trip to visit the Emmerdale Studio Experience in Leeds where you will get a guided trip around the visitor attraction at these former studios. Here you will get to see the full ‘lights – camera – action’ process of producing an episode of Emmerdale.
During our trip we will be staying at the 3* Cairn Hotel which is just a short walk of about 10 minutes from the centre of the old spa town of Harrogate . This is a hotel with plenty of character and we will have entertainment laid on at least two nights during your stay.
On our journey
Day 1
We depart the North West and travel via Larne into Yorkshire.
Day 2
A free day in Harrogate to enjoy this beautiful shopping town.
Day 3
A treat for Emmerdale fans today as we make our way into Leeds for a guided tour around The Emmerdale Studio Experience.
Day 4
Today we take a trip to a part of the Yorkshire Dales that my look familiar to fans of Emmerdale. We will visit the market town of Otley and the lovely village of Esholt (The original Hotton in the series).
Day 5
After a hearty breakfast we make our way back up to Cairnryan to catch the ferry back to N Ireland.
Accommodation
Cairn Hotel
Price Excludes • Single Room Supplement £60
View of a street in the Montpellier Quarter of Harrogate.
Row boats moored to the side of the River Nidd in front of the Knaresborough Viaduct.
Blackpool
In July
7 Days • July
2 July
£330pps (adult)
£210pps (child)
Blackpool is the U.K.’s number one holiday resort and has something for everyone from huge theme parks to a lovely promenade along it’s Golden Mile, this is a great place to take a seat and watch the world go by.
We will be staying at the family run 3* Adelaide House Hotel with it’s prime position opposite the Winter Gardens. This hotel has become a real favourite with our customers and especially so at this busy time of year.
As an added bonus during this tour we have a trip into Southport for the day Throw in a trip to North England’s biggest market and you can see why this holiday is always so popular.
On our journey
Day 1
We depart the North West and travel via Larne. We will get a warm welcome from Derek and Caryn on arrival at their hotel, The Adelaide House.
Day 2
A free day today to explore the resort and with so much to see and do you will be ready for your evening dinner.
Day 3
With so much to see and do we have another free day in the resort.
Day 4
A trip into the famous Bury market today, the biggest in North England with over 300 stalls.
Day 5
We make a visit to nearby Southport today with it’s pleasure pier ( the second longest in Britain) and elegant tree lined shopping streets this should prove to be a nice day out.
Day 6
A final free day to spend in the resort.
Day 7
After breakfast we make our way back home via Cairnryan.
Accommodation
Departure/Return
Omagh 6.15 Strabane 6.45 L/Derry 7.15 Limavady 7.45 Coleraine 8.00 Ballymena 8.30 Larne 9.15
Return
Larne 18.30
Ballymena 19.00
Coleraine 19.30 Limavady 19.45 L/Derry 20.15 Strabane 20.45* Omagh 21.20*
The sun sets over the Big One, the UK's tallest and fastest roller coaster, on Blackpool Pleasure Beach.
The Lake District
5 Days • July
9 July
£300pps
For this trip we will be staying at the 3* Cumbria Grand Hotel near Grange
Over Sands which is well known for it’s Edwardian period architecture and quaint cafes and shops. Formerly an RAF officers training centre during the war this hotel has had an interesting history. The hotel is set right on the edge of The Lake District National Park and has stunning views from it’s grounds as well as entertainment at least two nights during our stay.
On our journey
Day 1
We travel over via Larne before making the drive down to our hotel.
Day 2
Today we take a wonderful scenic drive into the stunning famous Lake District along the shores of Windermere calling at Bowness and Windermere before returning along the shore of Conniston Water.
Day 3
A drive to the thriving retail town of Kendal today, the town centre has now been pedestrianized so it’s safe to wander around and look at the historic architecture of this lovely town also known as The Southern Gateway To The Lake District.
Day 4
We make our way into The Yorkshire Dales today to sample some of it’s fantastic scenery and famous locations.
Day 5
Unfortunately it’s time to make the return trip back home, once again via Larne, the early evening sailing.
Accommodation
Cumbria Grand Hotel
Price Excludes • Single Room Supplement £60
Buttermere at dawn, in the Lake District National Park, Cumbria
Ashness Jetty on Derwentwater, one of the principal lakes of the Lake District National Park, Cumbria
Blackpool In Summer
8 Days • July
15 July
£370pps (adult)
£235pps (child)
Blackpool is the U.K.’s number one holiday resort and has something for everyone from huge theme parks to a lovely promenade along it’s Golden Mile, this is a great place to take a seat and watch the world go by.
We will be staying at the family run 3* Adelaide House Hotel with it’s prime position opposite the Winter Gardens. This hotel has become a real favourite with our customers and especially so at this busy time of year.
As an added bonus during this tour we have a trip into Southport for the day. Throw in a trip to North England’s biggest market and you can see why this holiday is always so popular.
On our journey
Day 1
We depart the North West and travel via Larne. We will get a warm welcome from Derek and Caryn on arrival at their hotel, The Adelaide House as you sit down to dinner.
Day 2
A free day today to explore the resort and with so much to see and do you will be ready for your evening dinner.
Day 3
We make a visit to nearby Southport today with it’s pleasure pier ( the second longest in Britain ) and elegant tree lined shopping streets this should prove to be a nice day out.
Day 4
A trip into the famous Bury market today, the biggest in North England with over 300 stalls (voted the best market in Britain).
Day 5
With so much to see and do we have another free day in the resort.
Day 6
A trip into the relaxing holiday resort of Morcambe
Day 7
A final free day to spend in the resort
Day 8
After breakfast we make our way back home via Cairnryan
Accommodation
Adelaide Hotel
Price Excludes
• Single Room Supplement £35
+ Please be aware that on board bus toilets may not be available on this tour
Departure/Return
Depart Omagh 6.15
6.45 L/Derry 7.30 Limavady 8.00
8.15 Ballymena 8.45
Larne 9.30
Return Belfast 21.30
Ballymena 22.30
Coleraine 22.45 Limavady 23.00
L/Derry 23.30
Strabane 24.00*
Omagh 00.30*
* Transfer to connecting express service may be required.
The Big One, the UK's tallest and fastest roller coaster, on Blackpool Pleasure Beach. In the foreground of the image is the Blackpool Glitter Ball.
Scarborough Queen of the Yorkshire Coast
6 Days • August
5 August
£370pps
Scarborough, on the scenic Yorkshire coast has been a spa town since 1620 and was Britain’s first ever seaside resort. Today as one of England’s largest seaside resorts it retains much of it’s character. It’s location on two sandy bays surrounded by cliffs provides us with an excellent base from which to explore .
Our hotel The Red Lea is situated on the favoured Scarborough South Cliff in close proximity to the Scarborough Cliff Lift, the Scarborough Spa Centre, the Italian Gardens and of course Scarborough South beach. We will have entertainment 3 out of the 5 nights in the hotel and please note there are several steps to gain access to this hotel.
On our journey
Day 1
We travel over from Larne and stop for dinner en route before we arrive at our hotel around 20:00.
Day 2
A free day to relax and enjoy Scarborough with it’s many attractions.
Day 3
A trip North through the North York Moors to the seaside town of Whitby today, famous for it’s Abbey and association with Count Dracula.
Day 4
A short drive today takes us to the historic city of York with it’s famous Minster and many varied shops.
Day 5
A final free day in Scarbourgh.
Day 6
We return to the North West once again via Yorkshire, Cumbria, Southern Scotland and this year we take the 19:30 sailing back into Belfast so we won’t arrive back in the North West until late.
Accommodation
The Red Lea
Price Excludes
•
Blackpool In August
8 Days • August
13 August
£370pps (adult)
£240pps (child)
Blackpool is the U.K.’s number one holiday resort and has something for everyone from huge theme parks to a lovely promenade along it’s Golden Mile, this is a great place to take a seat and watch the world go by.
We will be staying at the family run 3* Adelaide House Hotel with it’s prime position opposite the Winter Gardens. This hotel has become a real favourite with our customers and especially so at this busy time of year.
As an added bonus during this tour we have a trip into Southport for the day. Throw in a trip to North England’s biggest market and you can see why this holiday is always so popular.
On our journey
Day 1
We depart the North West and travel via Larne. We will get a warm welcome from Derek and Caryn on arrival at their hotel, The Adelaide House as you sit down to dinner.
Day 2
A free day today to explore the resort and with so much to see and do you will be ready for your evening dinner.
Day 3
We make a visit to nearby Southport today with it’s pleasure pier (the second longest in Britain) and elegant tree lined shopping streets this should prove to be a nice day out.
Day 4
With so much to see and do we have another free day in the resort.
Day 5
A trip into the famous Bury market today, the biggest in North England with over 300 stalls (voted the best market in Britain).
Day 6
A trip into the relaxing holiday resort of Morcambe.
Day 7
A final free day to spend in the resort
Day 8
After breakfast we make our way back home via Cairnryan
Accommodation
Adelaide Hotel
Price Excludes
• Single Room Supplement £35
+ Please be aware that on board bus toilets may not be available on this tour
Departure/Return
Depart
6.15
6.45
7.15
7.45
8.00
8.30
9.30
Return
19.45
20.15
20.45*
Central Pier in Blackpool at sunset
Blackpool Illuminations
5 Days • October
1 October £250pps
Blackpool is the U.K.’s number one holiday resort and has something for everyone from huge theme parks to the beautiful scenery on it’s doorstep. We will be staying at the central family run Adelaide Hotel which has become a real favourite with our customers.
This is a trip over to see what many regard as the best free light show in the world with six miles of fantastic lights, fibre optics and lazers.
On our journey
Day 1
We depart the North West and travel via Larne. We will get a warm welcome from Derek and Caryn on arrival at their hotel, The Adelaide House as you sit down to dinner.
Day 2
A free day today to explore the resort.
Day 3
A trip into the famous Bury market today, the biggest in North England with it’s huge variety of stalls. After dinner we then have a night time drive along the prom to view the lights.
Day 4
A trip to pretty Lytham St Annes then on to see the Victorian elegance of Southport.
Day 5
After breakfast we make our way back home via Larne once again.
Accommodation
Adelaide Hotel
Price Excludes
• Single Room Supplement £20
Looking out onto Blackpool Tower and the Blackpool Illuminations from Festival House, a modern seafront register office on the People's Promenade
Brilliance light and sound show on Birley Street in Blackpool
The Gateway To The Highlands
5 Days • April & September
23 April
24 September £290pps
Pitlochry is set in spectacular scenery and is ideally located for our trips around Highland Perthshire. We will be staying at the always popular 3* Fisher’s Hotel right in the town centre with loads of interesting shops and pubs nearby and entertainment at least two nights in the hotel.
On our journey
Day 1
We depart the North West and travel via Larne to Cairnryan and on up passing Glasgow to lovely Pitlochry. Fisher’s Hotel 3*
Day 2
A morning to get to know the town followed by an afternoon trip into Aberfeldy and along the shore of Loch Tay.
Day 3
Royal Deeside today as we make our way to the town of Braemar in the Cairngorms National Park through some stunning vistas.
Day 4
Today we visit Dunkeld and Perth. Perth was made a city in 2012 by the Queen as part of her Diamond Jubilee celebrations and is located on the banks of the River Tay. It has a nice flat city centre to stroll around.
Day 5
After a final Scottish breakfast we make our way back into Larne and on up to the North West.
Accommodation
Fisher’s Hotel
Price Excludes • Single Room Supplement £60
Departure/Return
Depart
Omagh 6.15
Strabane 6.45
L/Derry 7.30
Limavady 8.00
Coleraine 8.15
Ballymena 8.45
Larne 9.30
Return
Larne 18.30
Ballymena 19.00
Coleraine 19.30
Limavady 19.45
L/Derry 20.15
Strabane 20.45*
Omagh 21.15*
* Transfer to connecting express service may be required.
Loch Tummel from Queen's View, Perthshire.
Perth on the banks of The Tay
5 Days • May
21 May
£250pps
A former capital of Scotland, Perth was made a city again by the Queen as part of her Diamond Jubilee celebrations in 2012. Today Perth is a bustling city of around 50,000 inhabitants. It offers a range of entertainment, shops, cafés and restaurants and is recognized as one of Scotland’s premier culinary centres. We will be staying at the 3*Salutation Hotel which is reputed to be one of the oldest hotels in Scotland, it can date it’s history back to 1699. It is located in the heart of the city and is known for it’s warm welcome, we will have entertainment at least 2 nights during our stay.
On our journey
Day 1
We depart the North West and travel via Larne to Perth arriving in time for dinner.
Day 2
Today after breakfast you have the full day to send in Perth.
Day 3
We head North today to visit Pitlochry and take a scenic tour along the shores of Loch Tummel with it’s stunning views.
Day 4
This morning we take a trip over to the City of Dundee Scotland’s fourth largest city. It was ranked no.5 by The Wall Street Journal on it’s Worldwide Hot Destinations List for 2018.
Day 5
After breakfast we leave in the late morning to return back to the NW via Larne once again.
Accommodation
Salutation Hotel
Price Excludes
• Single Room Supplement £65
Looking north toward St Matthew's Church on the River Tay, Perth.
Llandudno In Summer
Llandudno is Wales largest resort and is situated between the Great and Little Ormes with two great beaches. Llandudno has managed to keep its Victorian and Edwardian elegance and splendour alongside its modern attractions.
We will be staying at excellent Tynedale 3*situated right on the beachfront, with entertainment each night this really is a lovely modern hotel with friendly staff and great food, it is a hotel that we highly recommend. Having sold out very quickly the last three years this trip is sure to be popular again.
On our journey
Day 1
We depart the North West to catch the ferry over to Holyhead and from here it’s a fairly short drive to Llandudno.
Day 2
A free day today to enjoy the many attractions of Llandudno.
Day 3
Today we head off into the mountains to visit The National Slate Museum. The Museum is sited in the Victorian workshops built in the shadow of Elidir mountain, site of the vast Dinorwig quarry. There will be various talks and demonstrations to give you a feel of how quarry life used to be.
Day 4
We travel via the Conway Vale to BlaenauFfestiniog then on up to Porthmadog and through Beddgelert and the stunning Snowdonia Valleys.
Day 5
After breakfast we make our way back over to Dublin then on up to the North West (July tour has extra free day in resort before returning on day 6).
July trip has extra free day in resort before returning on Day 6.
Accommodation
Tynedale
Price Excludes
• no supplement but very limited numbers available
Departure/Return
Limavady 7.45* L/Derry 8.30
Strabane 9.00
Omagh 9.30
Return
Omagh 21.00
Strabane 21.20
Foyle St 21.45
Limavady 22.15*
Coleraine 22.30*
* Transfer to connecting express service may be required.
Mount Snowdon and the landscape of Snowdonia national park from the Pinnacles and Capel Curig. Lakes and valleys. Mountain peaks.
Oban in Autumn
5 Days • October
15 Oct
£250pps
A trip to lovely Oban during Autumn . Known as “The Gateway To The Isles” Oban is a great base for exploring the stunning surrounding area. Our hotel is situated right in the middle of town so everything is on your doorstep. This is a beautiful time of year to visit Scotland with the spectacular display of Autumn foliage.
On our journey
Day 1
We leave the northwest and travel to Larne were we take the mid morning P & O ferry to Cairnryan. Our journey takes us through Ayrshire countryside toward the bonnie, bonnie banks of Loch Lomond through Tydrum and on to Oban to our hotel – The Royal Hotel 3*.
Day 2
A chance to relax and enjoy Oban. The town has many fine shops as well as many historic and interesting places to visit.
Day 3
This morning after breakfast , our journey takes us across the mouth of Loch Etive, along the shores of Lochs Creran and Linnhe into Fort William.
Day 4
An afternoon trip to Seil Island via the “ Bridge Over The Atlantic “.
Day 5
Today we make our way home travelling back to Cairnryan with a few stops enroute before making our way for the late afternoon sailing.
Accommodation
The Royal Hotel
Price Excludes • Single Room Supplement £65
A group of sea kayakers explore the coastline around
McCaig's Tower rising above Oban town centre
Perth Turkey + Tinsel
5 Days • November
5 November
Our first venture over to Scotland for a Turkey + Tinsel trip. We will be staying at the 3*Salutation Hotel which is reputed to be one of the oldest hotels in Scotland, it can date it’s history back to 1699. It is located in the heart of the city and is known for it’s warm welcome and has laid on a lively program of events for our stay.
On our journey
Day 1
We depart the North West and travel via Larne to Perth arriving in time for a glass of pre-dinner bubbly with entertainment in the Moncrieffe Suite.
Day 2
Today after breakfast you have the full day to send in Perth but don’t eat too much as we have a full Christmas dinner tonight followed by entertainment.
Day 3
We head North today to visit Pitlochry and take a scenic tour along the shores of Loch Tummel with it’s stunning views (weather permitting). After dinner this evening we have a festive quiz.
Day 4
This morning we take a trip to the lovely capital city of Scotland Edinburgh. A Scottish themed dinner tonight once again followed by live music.
Day 5
After breakfast we leave in the late morning to return back to the NW via Larne once again.
Please note details subject to change
Accommodation
Salutation Hotel
Price Excludes • Single Room Supplement £65
Departure/Return
Depart
Omagh 6.15
Strabane 6.45
L/Derry 7.30
Limavady 8.00
Coleraine 8.15
Ballymena 8.45
Larne 9.30
Return
Larne 18.30
Ballymena 19.00
Coleraine 19.30
Limavady 19.45
L/Derry 20.15*
Strabane 20.45*
Omagh 21.15*
* Transfer onto connecting service may be required.
Glasgow Shopping Weekend
3 Days • November
16 November
£145pps
For great value pre Christmas shopping and the opening weekend of the famous Xmas market. Staying this year again at the Ibis City Centre Hotel which is convenient to shops and night-life. This is one trip when the coach weighs a lot more on the way back than it did on the way over. Please note only breakfast is included in this package.
On our journey
Day 1
Friday – We depart the North West and travel directly to Glasgow via Larne.
Day 2
Saturday – Today after breakfast you have the full day and night to explore Glasgow.
Day 3
After breakfast we leave in the late morning to return back to the NW via Belfast.
Accommodation
Ibis City Centre Hotel
Price Excludes
• Single Room Supplement £80
Heads - The Sculpture / Artwork Designed By Sophie Cave, In The Expression Court Of The Kelvingrove Art Gallery And Museum, Glasgow.
Looking up Buchanan Street
Booking Form
Please reserve seat(s) on tour leaving on / /2018 In accordance with published conditions under which tickets are issued, I enclose a remittance of £ as deposit (£50 per seat for UK and Ireland tours). I agree to pay the balance of the fare not later than 28 days before the departure of the tour.
Personal Details
Mr/Mrs/
Ms/Miss Initials Surname Hotel Accommodation Place Joining Tour
Address
Please state accommodation you require:
Double room (one double bed)
Twin-bedded room (two single beds)
Single room*
*These are strictly limited and will be allocated on a first come, first served basis. A supplement will be charged for any additional single room allocation to Ulsterbus Tours.
Obligatory Holiday Insurance
Coach Seating Plan
Tours
Do you have any additional needs eg impaired vision, hearing difficulties, special diet?
Yes No
Please state at time of booking in order that we may ascertain if special provisions can be made.
How to Book
When you have chosen your tour:
1) Telephone 028 7127 3157 or call into the Ulsterbus depot, Foyle Street, Londonderry or your local Ulsterbus depot to confirm seat availability. Your booking will be taken and confirmed.
2) Complete and sign the above Booking Form accepting on behalf of all persons listed on the form the terms and conditions in the Fair Trading Agreement. Pay a deposit of £50 per person, or full fare if booking within 28 days of departure, and return it to Northwest Coach Holidays, Ulsterbus Ltd, Foyle Street, Londonderry BT48 6AL.
3) Payment of the balance of the fare must be paid no later than 28 days before departure date. You will not be sent a reminder by Ulsterbus Ltd. and if the balance is not paid we reserve the right to treat your booking as cancelled (see paragraphs 2,3 & 4 Fair Trading Agreement). Payment can be made only by cheque (made payable to Translink), credit card, debit card or cash (do not send cash by post).
Fair Trading Agreement
1. Why should I read this page?
This is very important. This Charter along with the Important Holiday Information forms the basis of a legally binding contract between you (as the person making the booking), anyone else in your p arty and us.
When you make this booking as the lead name you confirm that you have authority to accept and do accept on behalf of your party, the terms of these booking conditions.
The contract is made subject to the terms of these booking conditions which are governed by the law of Northern Ireland.
Please ensure that you take a few moments to study them as they set out what responsibility we each have under the contract. Reading it now may help you avoid problems later.
2. How and when I do I make this contract with you?
You can make a contract in a number of ways. You can call into our office, write to us, phone or email or use a travel agent .
Whichever way you contact us the contract between us is made when your booking is entered on our booking system and a booking reference number is produced. At that moment the contract between us begins.
We will send you a confirmation booking within 2 weeks. Please check it carefully to ensure all the details are correct.
3. How is my holiday money protected?
Ulsterbus is a household name in Northern Ireland, a name associated with reliability and security. It is now one of the very few government owned bus and coach companies in the UK. Our ownership provides you with the peace of mind to know that your money is safe and secure.
4. When do I need to pay for my holiday and how much?
At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid to Ulsterbus Tours at least 4 weeks before the holiday departure date If you use a Travel Agent they may require you to pay them earlier than this date and they will advise you separately of their balance due date.
If you book within these times, you must pay the full holiday cost at the time of booking.
If you do not pay the outstanding balance on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges which are set out in paragraph [9] of these conditions.
5. If you use a travel agent who does your money belong to?
Your travel agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward the balance to us.
6. Can you change the price of my holiday after you have issued the booking confirmation?
(i) UK + Ireland Holidays
Holiday prices include all coach travel, hotel accommodation and meals specified in the holiday description and VAT at the standard prevailing rate where applicable. Unless stated, morning coffee, afternoon tea and other refreshments are not included.
Gratuities to hotel staff and drivers/couriers are not included and are left to your discretion.
7. Can I change my holiday arrangements?
After we have issued our booking confirmation we will do our best to accommodate any changes you may wish to make but we cannot guarantee to do so.
Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £20 may be payable plus any additional charges if you are buying a more expensive holiday.
Some changes are so significant that we will treat them as cancellations and you must pay the cancellation charges set out in paragraph 9. Significant changes include transfer to a different holiday or departure date within the balance due date period or a change in the number of people travelling.
If it is impossible for you to go on holiday, then it may be possible to transfer your booking to someone else (the transferee) if you give us reasonable notice. The transferee must be someone who satisfies all the conditions of the holiday. No change can be made later than 7 days prior to departure. We may make an administration charge of £20 per person for every transfer which we make. We will also charge you for any extra costs caused by the transfer. Both you and the transferee remain responsible for paying for the holiday.
8. How can I cancel my holiday?
You or any member of your party may cancel at any time provided that the cancellation is made in writing by the person who signed the booking form and through the office at which you made your original booking.
You will have to pay cancellation charges set out in the scale below to cover our administration costs and estimated loss resulting from the cancellation.
If you are insured against cancellation you may be able to recover the charges from your insurers.
Your cancellation will take effect from the date upon which either we or your travel agent receive written confirmation of your cancellation. You must also immediately return any tickets or vouchers which you have received at that time.
You should be aware that any reduction in the number of people occupying a room may increase the charges for the remaining passengers as supplements may be added for the low occupancy of rooms.
9. Scale of cancellation charges
Period before departure within which Cancellation charge as % of written notice of cancellation is received holiday price
More than 42 days Deposit only
42 – 29 days 30%
28 – 15 days 45%
14 – 8 days 50%
7 – 1 days 90%
Departure date and after 100%
The arrangements for your holiday have usually been made months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor but where they are significant we will notify you as soon as reasonably possible before your departure date.
A significant change includes a change in departure date or return time of more than 12 hours, a change of location or resort area, or reducing the quality of your main hotel (excluding single overnight hotels on touring holidays where the quality of the hotel is comparable) or a change of tour itinerary which involves a destination being completely eliminated from the revised itinerary.
In the event of a significant change you may decide to:(a) continue with the holiday as amended or (b) accept an alternative holiday which we may offer to you or (c) cancel your booking.
If you choose (c) we will refund all monies paid by you plus compensation on the scale below. No other claims for compensation or expenses will be considered.
When we have notified you of the changes and options available you must tell us of your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.
11. What happens if the minimum number of passengers for a tour is not reached? We reserve the right to cancel a tour if the number of passenger bookings does not reach the minimum number required.
In the unlikely event of this happening and we have to cancel your holiday we will return to you all the money you have paid to us or offer you a suitable alternative holiday.
12. Are there other reasons why you will cancel a holiday?
A holiday may be changed or cancelled by reason of unusual and unforeseen circumstances beyond our control the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include but are not limited to war, or the threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures and adverse weather conditions.
If we do cancel your holiday at any time we are only liable for any monies which you have paid to us at the time of cancellation.
13. What is the extent of your liability?
We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of
ours or of our agents or suppliers or is caused by you or any of the following:
• A third party not connected with the provision of the travel arrangements,or;
• unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided.
• An event which we or our suppliers, even with all due care, could not foresee or forestall, provided that in these 3 events we would still endeavour to give prompt assistance if you are in difficulty and, if you inform us that you don’t believe you have received the contracted service, we will make prompt efforts to find appropriate solutions.
For all other claims which do not involve personal injury, illness or death:
• The most we will have to pay if we are liable to you is twice the price the person affected paid for their holiday (not including insurance premiums and amendment charges).
• Our liability will also be limited in accordance with/or all relevant international convention. These include the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail),the Geneva Convention (applies to transport by road) and the Paris Convention ( applies to accommodation ). You can get copies of the relevant conventions which may limit or remove the carrier’s liability to you and the amount which the carrier has to pay to you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness. Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions or carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.
If we make any payment to you or any member of your party for death or personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness.
Please not this clause does not apply to any separate contracts that you enter into for excursions or activities during or outside of your package.
In the case of Lochs + Glens and Gleneagle Hotel Ulsterbus North West Tours are agents of the respective tour supplier. In all other products offered herein, Ulsterbus North West Tours are the principle operator
Please remember that some amenities (eg hotel lifts, swimming pools, etc) require servicing and cleaning and may not therefore be available at all times. Some services may be affected by weather conditions and their availability is entirely at the discretion of the provider of the service. Entertainment (particularly live entertainment) provided by hotels is frequently subject to demand and its nature and/or frequency may be varied if there is lack of demand or insufficient numbers staying in the hotel.
Some excursion itineraries include the use of ferries and other forms of transport which can be affected by inclement weather, and may have to be cancelled or arrangements changed. Whenever possible a suitable alternative excursion will be offered. We may on occasion have to deviate from the listed itinerary.
The published running times of services are estimates only and we will not be liable for any loss (however caused) arising from delay or failure to operate services in accordance with published timings.
14. What do I need to do if I have to complain?
If you have a complaint during your holiday you should tell the driver / courier / representative at the earliest opportunity so that they can do their utmost to resolve the problem immediately.
If they are unable to resolve the matter to your satisfaction you must notify us in writing within 28 days after the end of the tour. Please address your letter to The Manager, Ulsterbus Tours, Foyle Street , Londonderry BT46 6AP and give the tour title and departure date.
If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it.
In deciding how to respond to your complaint we will take into account the date upon which you first drew the problem to our attention or that of our representative.
15. Type of Coach and Coach seating
Coach seat numbers are shown on your ticket and you retain the same seat throughout the tour however depending on the type of coach being used you may not get your allocated seat number as the seat layout sometimes differs depending on the type of coach. Passengers occupying seats other than those assigned to them may be asked to change seats.
The seats on our coaches are approximately 450 mm wide (17.71 inches). If you are
unable to sit within the space provided by a seat of the above dimensions you must advise us at the time of booking. In these circumstances you may, subject to availability, be allocated two adjoining seats (subject to payment of any additional charge).
If you do not provide us with the information at the time of booking, it may be that on arrival to commence your tour you will be unable to be accommodated on the coach and we then reserve the right to cancel your holiday with the application of full cancellation charges. No refund will be made to you nor will any expenses be met and we will have no further liability to you.
On occasions me have to use coaches which do not have a toilet or on board music but we do try to ensure this happens as little as possible.
16. No smoking policy
We operate a strict No Smoking policy on all our coaches and in all our buildings and terminals. The use of e cigarettes is also forbidden on our coaches.
17. Conditions of carriage
When you are travelling on an Ulsterbus Coach you are carried under the Ulsterbus Limited Conditions of Carriage a copy of which can be provided to you on request.
When travelling on a ferry or transport provided by any other courier, the Conditions of Carriage of that carrier apply and are subject to any applicable National Conditions or International Conventions which may limit or exclude liability. The Public Service Vehicle (Conduct of Drivers, Conductors and Passengers) Regulations 1990 as amended apply to all coaches throughout any holiday in the UK.
18. Is there anything I cannot bring on the coach? You cannot bring a pet or other animal (other than a guide dog in the UK and Ireland and then only by arrangement).
You must not play a radio or music player on a coach.
Consideration must be given to others in the use of mobile phones and excessive use is prohibited.
It is illegal to consume alcohol on the coach.
19. Passenger Behaviour
We want all our customers to have a happy and carefree holiday but you must remember that you are responsible for your behaviour and the effect which it may have upon others.
Ulsterbus reserves the unconditional right to refuse a booking or terminate a client’s holiday in the event of either you or any member of your party being abusive, disruptive or behaving in a way which in our reasonable opinion, or in that of our suppliers, could cause damage or injury to others or affect the enjoyment of their holiday, or which could cause damage to property or to any Third Party.
Our driver / courier or the authorised official of any accommodation, visit, amenity or other means of transport used during a tour (eg ship) is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or are being violent, abusive or disruptive.
If this happens we will have no further obligations or liability to you.
If you are refused boarding on the outward journey we will regard it as a cancellation and the full cancellation charges as set out in paragraph 9 will apply.
If the refusal is during the tour or upon the return journey we have the right to terminate the contract without any further obligation to you and you will have to make your own arrangements thereafter.
If this happens Ulsterbus will not be under any obligation to pay you any refund or to compensate you for any loss which you may incur.
You should remember that you are responsible for ensuring that you are at the correct departure point at the correct time.
We cannot be liable for any loss or expense suffered by passengers because of their late arrival at any departure point.
All of the hotels and transport which we use have their own terms and conditions relating to conduct and behaviour and responsibility for any injury or damage caused to property, staff or customers. Copies of these terms and conditions can be made available by us upon request.
In the event of any claim being made for personal injury, loss or damage and any liability or obligation being imposed on us which arises as a result of unreasonable behaviour or conduct by you or any member of your party, we will require you to fully indemnify us in respect of all sums which we are required to pay arising from your conduct.
Ulsterbus North West Tours reserve the right to modify itineraries to conform with requests from the competent authorities in the UK + Ireland.
20. What happens if I am delayed?
Your travel insurance may cover you for some delays. In addition where you are delayed on our coach for more than 6 hours in any one day we will seek to minimise discomfort where possible and arrange for refreshments.
21. Is the cost of excursions included in the price?
Excursions are included in the price of most holidays and refunds cannot be made for passengers not wishing to go on these excursions. Admission fees to buildings, grounds and use of guides, etc are included in the price of the holiday unless otherwise stated in the brochure.
22. Do I need a passport or travel documents?
You are responsible for ensuring that you have the correct travel documents. We cannot be held liable for any loss or expense suffered by you or any member of your party because of an incorrect passport.
We strongly recommend that you carry your passport or other photographic identification when embarking on any of our tours.
If you are not a resident British / Irish / EU citizen or do not hold a full British / Irish / EU Passport you must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking on one of our holidays.
23. Do I need to take out travel insurance?
Our tours do not include travel insurance.
We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers.
24. What assistance will you give me if things go wrong when it is not your fault?
If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of any activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, and benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to [£5,000.00] per party.
25. Accommodation
Hotel accommodation varies across our programme and among the geographical areas which we cover. We use hotels ranging from 4 stars to small independent hotels. Customers’ attention is drawn to the rating clearly marked beside each one, as these are the most widely recognised indicator of accommodation standards.
26. Passengers with disabilities and health considerations
Unfortunately, many hotels do not provide adequate facilities for guests with mobility problems or who suffer from other disabilities. You must notify us before you book if you or any member of your party suffers from any disability. We are keen to plan arrangements for your holiday so that any special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know before booking. Not all the holidays in this brochure may be suitable for you. If you need advice or further information either you or your booking agent should contact the sales team. We must be informed at the time of booking if you are bringing a walking aid.
Foldable wheelchairs may be accommodated subject to space in the luggage compartment but agreement must be obtained at the time of booking. Other wheelchairs/mobility scooters may not be accommodated on tour coaches due to limited space and weight restrictions.
Should you suffer from any disability or medical condition which may affect your or other passengers ‘holiday , you must provide us with full verbal and written details at the time of booking. You must also provide verbal and written confirmation that all assistance you require will be provided by your travel companion(s). You must keep us informed or any deterioration of any condition or disability.
We regret we must reserve the right to decline or cancel any booking whenever we reasonably feel unable to accommodate the needs or restrictions of any particular customer, where in our reasonable opinion, the medical condition or disability is likely to have a significant adverse effect on other customers taking the same holiday.
27. Special requests
If you have a special request, we will do our best to help but, save as set out below; we cannot guarantee that it will be fulfilled. Please inform your travel agent or us (if you are booking direct) of your request before you make your booking and ensure that you provide as much detail as possible. If fulfilment of your special request is vital to your holiday, it must be specifically agreed with us before or at the time when you make your booking. We will comply with any special request which has been specifically agreed. General confirmation that a special request has been noted or passed on to our supplier is not confirmation that your request will be met. All special requests are subject to availability unless and until they are specifically confirmed by us. If fulfilment of your special request incurs any additional costs, we will either invoice this prior to your departure or inform you that it will have to be paid locally. If your special request relates
to a special diet, please tell us before booking or as soon as you are medically advised and send us a copy of the diet. We will contact the hotel or hotels on your holiday, but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so unless they have specifically confirmed to us that a special diet will be catered for. Where we think that a hotel is unlikely to be able to cope with a special diet we will tell you prior to issuing a booking confirmation so that you can exercise your right to cancel without charge. Any extra cost incurred by you during your package must be paid to the hotel prior to departure from the hotel.
Any other request , for example , low floor rooms will be passed on to the hotel but the request may not be fulfilled. If your request involves an extra cost you must pay this to the hotel before leaving.
28. Single Occupancy
Single occupancy of rooms when available may be subject to a supplementary charge as added by respective hotels, and this will be shown on the brochure page.
29. Entertainment
Where nightly entertainment is part of the package we may give some details on the respective brochure page. Where it is not specified it may still be provided at the discretion of the hotel, it may also be withdrawn due to lack of demand or for operational reasons.
30. Data Protection Act
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, any special needs/dietary requirements, etc.
We take full responsibility for ensuring that proper measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies, etc. The information may also be supplied to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Areas (EEA) controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Please note that where information held by your travel agent, this is subject to your agent’s own data protection policy. Your data controller is [the Administration Manager]. You are entitled to a copy of your information held by us. If you would like to see this, please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We may provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about products and services from ourselves , please write to the data controller.
31. Health & Safety on holiday
In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection. Further information can be obtained from your GP or from your travel agent, who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.
Blackpool Tower
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