2015 Business Awards Program

G ov e r n o r s ’ Lifetime Ac h i e v e m e n t Awa r d W i n n e r

Dr. Nazmudin (Naz) G. Rayani Owner, Heart Pharmacy Group

2015 Business Awards 1

Hire a co-op student. Hear the results.

Co-op students are dedicated to meeting targets and thirsty for meaningful work.

— JEFF STUBBS, CHILDCARE COORDINATOR, JAMES BAY COMMUNITY SCHOOL CENTRE

Students have fresh ideas, enthusiasm and willingness to learn.

— SIMON RENVOIZE, PROJECT MANAGER, GREATER VICTORIA HARBOUR AUTHORITY

The students complemented the team with energy, humour and the ability to multitask... sheer winners! We will be extending contracts.

— LINDA EDWARDS, MANAGER (BROADMEAD), BC AUTOMOBILE ASSOCIATION

Having someone who is immersed in school yet able to apply that knowledge base on the job sold me on hiring co-op students.

— PAUL CHADDOCK, VICE-PRESIDENT, FINEST AT SEA OCEAN PRODUCTS LTD.

Co-op students provide a great return on investment.

— MILES MCKINNON, ELECTRICAL ENGINEER, DEPARTMENT OF NATIONAL DEFENCE

Students have enthusiasm for learning and leading.

Check it out to see what might work for your specific needs!

— AUDREY GIBSON, PAST PROGRAM COORDINATOR, ISLAND HEALTH

_____________________________________________________________________ Co-operative Education and Student Employment camosun.ca/cese 2 VictoriaChamber.ca 250.370.4100

Co-operative Education Program and Career Services uvic.ca/hireacoop 250.721.6616

Chair’s Message

I

am very pleased to recognize Naz Rayani as our lifetime achievement award winner. He has had a lasting impact on the community through all of his endeavours. I aspire to Naz’s lifetime of giving and look towards a common goal of improving our community throughout the remainder of my term and beyond.

In my second year as chair, it is inspiring to once again join outstanding business leaders at our annual awards.

It is with great pride that I can report to our members that The Chamber is in great shape. We finished the 2014 year with a healthy profit and as we are well into 2015, I am very encouraged by what I am seeing in the overall economy.

Regionally, we started the year very strongly in all areas.

Tourism in particular is forecasted to be perhaps one of the best years we have ever had. We have already seen sold out hotel room nights in February and the bookings already in place are a clear indicator of a strong finish. We are expecting a record number of cruise passengers in 2015 and ridership numbers on all modes of transportation are up. In addition our Technology sector is firing on all cylinders and we are seeing signs of improvements in residential home construction.

I feel very confident as I look forward and seek to ensure the entire region benefits from the economic opportunities that present themselves. And I congratulate you, our business leaders on being a part of that success.

– Frank Bourree, Chair

CEO Message

I

have facilitated the awards judging for many years and I can assure you the competition for these awards continues to be substantial. The awards process requires a company to take an outsider’s view of their business, stand back and objectively describe their success. The process of taking that outsider’s view can in itself help businesses take a critical look at their company and all that they have achieved. Many of the award applicants actually took the time to let us know what a positive effect this had on both their team and business.

I also heard from many businesses who, by their nature are keen competitors, and hoped to get insight on how to become a finalist. The first bit of feedback is that the region is fortunate to have many very strong businesses and the competition for the awards is stiff. Indeed the businesses judged in the awards this year have thrived in the face of difficult economic circumstances.

It is important that we recognize and promote the achievements of a strong business community. It is that community which provides the economic circulation for our region. Businesses are the heartbeat for the region, providing fulfilling jobs, great products or services and paying taxes to sustain our way of life. The steady rhythm of a healthy business community keeps an entire community moving and growing. We should be proud of the positive impact business facilitates and the business people who make that happen.

– Bruce Carter, CEO

Productivity is on the rise.

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Think Monk for everything...

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For business solutions and locations: Monk.ca or 250.384.0565 FOR ALL YOUR

AND MORE.

2015 Business Awards 3

I

Board of Governors’ Message

t is my privilege to be honouring Naz Rayani here this evening.

Naz is a strong role model both in business and life. He is well-known for his efforts to fight global poverty, and his deeply personal mission to encourage an open dialogue about the Islamic faith. He has a deep devotion to family, an optimistic heart and a keen mind that doesn’t see obstacles but instead sees opportunity with a little hard work and patience.

A passionate humanitarian, Naz has demonstrated his ongoing

commitment to the community in so many ways. While fundraising for the disadvantaged, Naz Rayani also built a solid business and has gone from working behind the counter as a pharmacist to owner of five drug stores in Greater Victoria. For those who have had the privilege of meeting Naz, it comes as no surprise that his businesses are called Heart Pharmacy IDA. Our community is fortunate to have experienced leaders who have boundless energy and such a deep

commitment to our community. Our entire cadre of lifetime achievement award winners share those attributes.

Indeed that energy, that devotion to making the community a better place to live and ultimately that success, are what makes Greater Victoria and Canada as a whole the best place on earth.

Our sincere thanks to Naz – JazakAllahu khair

– Darlene Hollstein Chair, Board of Governors

2014 Greater Victoria Business Award Winners

CHEERS... TO YOU! Delta Victoria Ocean Pointe Resort and Spa® congratulates you on your accomplishments! deltavictoria.com

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VictoriaChamber.ca

23 G ov e r n o r s ’ Lifetime Ac h i e v e m e n t Awa r d W i n n e r

Dr. Nazmudin (Naz) G. Rayani Owner, Heart Pharmacy Group

Contents 7

Business Leadership Inn at the Laurel Point BCHAZMAT Management Ltd.

9

New Business Beverly Carter Notary Public Kgeez Cycle

10 B u s i n e s s o f t h e Y e a r ( 1 - 1 0 E m p loy e e s ) Fort Realty Ltd. Leap

11 B u s i n e s s o f t h e Y e a r ( 1 1 - 2 5 E m p loy e e s ) Pacific Rim College Graphic FX Signworks

12 B u s i n e s s o f t h e Y e a r ( 2 6 - 7 5 E m p loy e e s ) Orca Spirit Adventures Victoria Airport Authority

13 B u s i n e s s o f t h e Y e a r ( 7 6 + E m p loy e e s ) Specific Mechanical Systems Ltd. The Root Cellar Village Green Grocer

14 E m p loy e r o f t h e Y e a r Island Savings Peninsula Co-op

15 I n n ovat i o n Rumble Picture This 3D Inc.

16 O u t sta n d i n g C u sto m e r S e r v i c e Bath Fitter Harbour Air Seaplanes

17 S u sta i n a bl e B u s i n e s s P r ac t i c e s The Truffles Group Oughtred Coffee & Tea Ltd.

18 B u s i n e s s P e r s o n o f the Year Dan Dagg, Hot House Marketing Daniela Cubelic, Silk Road Tea

19 Yo u n g E n t r e p r e n e u r Carmen Moya, Farm Food To Go Sharon Rai, Sharon Rai Hair & Makeup Artistry

20 2 0 1 5 Awa r d s J u d g e s 22 E m p loy e e o f t h e Y e a r Heather Greenlees, English Inn Ryley Carter, Innovative Fitness Victoria

22 Pa st L i f e t i m e

Ac h i e v e m e n t W i n n e r s

23 G ov e r n o r s ’ L i f e t i m e Ac h i e v e m e n t Awa r d Winner

24 T h a n k Yo u s

2015 Business Awards 5

Unwind in style.

Following the awards, join us in The Bengal Lounge for live music, innovative cocktails and late night snacks. fairmont.com/empress | 250 389 2727 emp.diningres@fairmont.com

Poppies Floral Art 108-800 Yates St. Victoria, BC poppiesfloralart.com 250-383-0743

flowers@poppiesfloralart.com

AUDIO ▪ VIDEO ▪ VIRTUAL EVENTS STAGING ▪ PROJECTION ▪ PRODUCTION LIGHTING ▪ INNOVATIVE TECHNOLOGIES VIDEO MAPPING ▪ HSIA ▪ RIGGING www.psav.com ▪ 250.995.3687

Weddings Events Weekly Flowers Décor Business Gifts Special Occasions We Deliver

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VictoriaChamber.ca

Business Leadership sponsored by

Inn at the Laurel Point

Coast capital savings

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

I

nn at Laurel Point is an elegant, Pacific Rim-inspired waterfront hotel located downtown on Victoria’s Inner Harbour. The first carbon-neutral hotel in BC and, Condé Nast Traveler has rated the Inn as one of the top 25 hotels in Canada.

When you stay at this locally owned, 200 room hotel, you’ll stay somewhere different than anywhere else. Whether you are there for a romantic getaway or hosting a conference; Inn at Laurel Point has got you covered. You’ll even rest different – comforted by uncluttered interiors in your quiet ocean-side retreat. The only music is the harbour’s symphony: the honking of distant geese and sailboat rigs clinking in the breeze.

So go. Stay where being different in so many ways is their very best feature of all.

Big or small, we’re open for your business.

www.laurelpoint.com

BCHAZMAT Management Ltd. B

CHAZMAT Management Ltd. is widely regarded as the go-to company in the field of occupational health, safety and hazardous materials management. Under the leadership of David S. Rogers, BCHAZMAT offers safety training; 24/7/365 emergency spill response; and environmental services and products throughout Western Canada.

BCHAZMAT’s mission is to have a positive impact on the environment not only through the work they do and the training they provide; but also in their everyday business practices. This includes a commitment to supporting a healthy local economy: from sourcing local products and services whenever possible; to participating in local community events; as well as providing safety training for local not-for-profit agencies.

Just like the Greater Victoria Chamber of Commerce, we’re here to help all kinds of businesses. Whether you’re starting out or hugely successful, we offer a range of business products and services. Plus, we have a friendly and helpful team to help you along the way.

Find out how we can help your business by visiting a branch, or coastcapitalsavings.com. You can also contact us at 250.483.7000.

www.bchazmat.com

2015 Business Awards 7

JOIN THE PEOPLE WHO

GET THINGS DONE

“

After over 30 years of membership, we still value the contacts and referrals.

Just recently we needed a new courier, and found one based on the recommendation of several Chamber members. Couldn’t be happier with the service and standard of excellence.”

- Janice Solotki, Controller, Parker Johnson Roofing

Become a member today!

(250) 383.7191 victoriachamber.ca

Turn your next corporate or executive meeting into a relaxed working getaway at Poets Cove Resort & Spa. Enjoy all the usual amenities you have come to expect but in an island setting all geared to meet your needs. We are easily accessible

by BC Ferry, float plane or dock your boat at our full service Marina.

Fine dining, full spa facilities, exceptionally comfortable rooms, hot tubs, pools and adventure tours and activities not to mention breathtaking views await you at every turn at the end of your working sessions.

Sometimes getting away from it all is the only way to get it all done.

Book your next meeting with us.

Poets Cove Resort & Spa | Where Inspiration Lives

Corporate Meetings and Retreats Do them with charm, style and grace

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VictoriaChamber.ca

9801 Spalding Road | South Pender Island | BC Canada | V0N 2M3 1-888-512-POET (7638) | sales@poetscove.com | www.poetscove.com

New Business sponsored by

C

ARTER NOTARY is a legal practice “For Life’s Notable Moments.” Beverly Carter is a modern BC Notary – credentialed with a Master’s Degree and vetted for experience.

Key areas of practice are real estate, mortgages, wills, executor appointments, powers of attorney & notarizations. Her business philosophy is to build a reputation for integrity and trust in legal services. On the phone, or in person, the first question you’ll hear is, “How can I help you?” This single question represents a corporate approach and a client-centred service delivery model.

Google reviews show 5 star testimonials supporting Carter Notary as a “stand out” legal business. With solid practices in place, proven service delivery, and a plan for growth, this is a ‘notable’ new business!

www.carternotary.com

2015

GREATER VICTORIA

BUSINESS AWARDS

Kgeez Cycle

WINNER

LOCALLY INVESTED. COMMUNITY

MINDED.

LIFETIME MEMBERSHIP

BENEFITS.

K

geez Cycle started out in 2013 with a shed as a showroom and only 3 scooters on hand to sell. Today the store boasts having over 80 Kgeez-Canada branded scooters in their inventory. On March 29th 2014, Kgeez Cycle opened its current location and has sold over 60 electric scooters and has developed into an outstanding one stop electric scooter shop. Kgeez Cycle’s 2015 mission statement is to become the primary resource center for new and used electric scooters, sales, parts, service and accessories in the Capital Region.

Kgeez Cycle has built its corporate identity in the scooter industry by keeping Victoria and Vancouver Island eco-friendly.

JOIN TODAY.

www.peninsulaco-op.com

Beverly Carter Notary Public

peninsula co-op

www.kgeezcycle.com

ELECTRIC SCOOTERS & MOBILITY

2015 Business Awards 9

Business of the Year (1-10 Employees) sponsored by

Chamber of Commerce Group Insurance Plan

A Chambers Plan:

Fort Realty Ltd.

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

A

third-generation family business, founded in 1953, Fort Realty is focused on property ownership, management and development.

Owners, and sisters, Suzanne and Jayne Bradbury are deeply committed to creating a healthy and vibrant downtown. Their goal is to create “Space That Contributes,” focusing on creating and managing dynamic environments that allow business people to shine and enhance the community as a whole.

Their goal is for these places to act as community catalysts and foster a sense of belonging. Their revitalization of the corner of Fort and Blanshard streets, including the renovation and restoration of Be Love and La Taquisa coupled with the creation of the Fort Common, has received multiple awards. Expect more as work begins rezoning, renovating and leasing 1001 Blanshard St.

Won’t squeeze your budget

www.fortrealty.com

Leap An employee benefit plan with a twist!

Rate stability, fair renewals and innovative offerings for small business.

Did you know for the past decade the Chambers Plan average renewal has been 4.4%?

Check out a Plan that won’t squeeze your budget.

For more information on what the Chambers Plan can do for you, contact us today.

Robert Jack Jack Insurance & Financial Services #201, 1137 Yates Street Victoria, BC V8V 3N1 rob@jackinsurance.ca Phone: 250.383.9866 Fax: 250.383.6241 Desjardins Financial Security, ACE INA Insurance and Western Life are the primary insurers.

10 VictoriaChamber.ca

L

eap brings over 15 years of experience in web design, branding, and marketing solutions. We specialize in graphic design & web development, blending complex user experiences with elegant design. Leap was an early adopter of responsive technology for mobile devices and is one of the first web companies in Victoria to offer this technology as a design standard in all of our websites.

In our 3 years of being in business, Leap has created branding and web solutions for Thrifty Foods, Lighthouse Brewing Co., Nimmo Bay Resort, United Way, and a diverse range of businesses in Victoria.

www.leapxd.com

Business of the Year (11-25 Employees) sponsored by

First Data Canada

Pacific Rim College P

acific Rim College (PRC) is Canada’s leading college of Complementary and Integrative Medicine. It offers 9 diploma and certificate programs in natural health, many of which are the most comprehensive in North America and the world. With a main campus in Victoria’s Market Square and a satellite campus in Vancouver, PRC has developed a global reputation, attracting students and instructors from all over the world. PRC has a teaching faculty of more than 45 locally-based instructors, and through its School of Continuing Education, hosts dozens of world-renowned speakers each year. PRC also provides more than 7,000 holistic healthcare treatments annually in its student clinic. All treatments are provided for less than $25 and more than half are free.

www.pacificrimcollege.ca

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

A

Graphic FX Signworks

s a dominant player in the sign manufacturing industry, Graphic FX Signworks strives to exceed their customer’s expectations by constantly challenging themselves to design innovative ways to produce signage that stands out. Whether its weekends, early mornings or late nights, the team at Graphic FX will do what it takes to get the job done. With the help of their dedicated team of professionals, Graphic FX experienced substantial growth in the past year and continues to grow every month. The satisfaction in their work comes from working with their great client base and watching their well-rounded team grow with the business. With a constant stream of re-investment into their business Graphic FX hopes that this is just the beginning of their business journey.

www.382sign.com

discover how you can save on your next statement First Data Canada is the preferred payment processor for the Canadian Chamber of Commerce and the Victoria Chamber.

At First Data Canada, we look for every opportunity to help customers leverage more value from each transaction – developing new solutions to make them simpler, faster, safer and more rewarding.

We will provide you with a FREE STATEMENT ANALYSIS For more information, contact Karam Bassi at 604-518-2997 www.chambermerchantservices.ca

2015 Business Awards 11

Business of the Year (26-75 Employees) sponsored by

GREATER VICTORIA DEVELOPMENT AGENCY

Orca Spirit Adventures O

rca Spirit Adventures founder John Douglas was instrumental in building the whalewatching industry in this region, launching the first covered vessel in Victoria 20 years ago.

Today with more boats and a higher capacity than any other organization in the region, Orca Spirit Adventures is the whale watching, private charter and marine transport provider of choice to tourists, school groups, tour operators and commercial organizations alike.

As innovators at one of the largest tourist attractions in Greater Victoria, John and his wife Lauren set the industry standard for eco-tourism in the region. Focused on environmental stewardship, aboriginal engagement and wildlife education, the team never lost sight of their responsibility to the natural habitat as their crew, fleet and services expanded.

www.orcaspirit.com

Businesses of all sizes are driven by the dreamers and the doers who add such richness to our city.

Greater Victoria with its positive business environment and strong economic infrastructure continues to be a great place to do business because we recognize that small businesses are the backbone of the economy.

The Greater Victoria Development Agency is honoured to sponsor the Business of the Year (26-75 employees) Award. Congratulations to the nominees and thank you for contributing to the fabric of our community.

Victoria Airport Authority T

he Victoria International Airport is the 10th largest airport in the country catering to 1.65 million passengers annually. The Victoria Airport Authority was created in 1997 to manage all strategic, financial and operational aspects with all profits reinvested in the airport.

2014 had record passenger volumes, resulting in 6% traffic growth overall. As a key generator of economic activity for the region, growth at the airport is vital. To help with the growing demand, a significant modification was made expanding pre-board security screening, re-designed passenger flows in the departures area, and introduced new products including the iconic Spinnakers.

Recognition came in 2014 from the most prestigious award in the airport industry: the Airport Service Quality Award for Best Regional Airport for Customer Service in North America.

www.victoriaairport.com 12 VictoriaChamber.ca

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

Business of the Year (76+ Employees) sponsored by

Specific Mechanical Systems Ltd.

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

Capital magazine

Capital SPRING 2015

HOW VICTORIA WORKS

S

pecific Mechanical Systems has provided superior crafted stainless steel and copper equipment for the craft brew industry since 1985.

In that time, Specific has designed, manufactured and sold over 500 complete micro-brewery and brewpub systems. The company’s reputation for customer service and trend-setting engineering and design makes them an industry leader, with installations on display in award-winning establishments in Victoria and the world over.

The company’s latest innovations are in craft distilling; it also serves other sectors including food manufacturing, dairy, oil and gas, and pharmaceuticals.

Proud to be a part of Victoria’s pioneering efforts in micro brewing, it now contributes to a local craft beer movement that remains the best in the world and a burgeoning distilling market that is following in the same footsteps!

www.specificmechanical.com

T

The Root Cellar Village Green Grocer

he Root Cellar Village Green Grocer has set itself apart with its ‘local focus,’ by always sourcing their products in every department first here at home in the Capital Region. This results in an exceptional selection of all things local and allows their customers the comfort of knowing where their food comes from, and the assurance that it was sourced with care. The Root Cellar tempts customers with the city’s largest selection of local, conventional and organic produce; Island-sourced meats and specialty deli items prepared by skillful house butchers in their ‘Chop Shop’; a huge spectrum of dairy and cheeses; an array of local breads & baking; artisanal grocery products; and a boutique floral & full-service nursery department. The Root Cellar reminds us that just because we have to eat doesn’t mean we shouldn’t enjoy it.

The April issue of Capital was delivered to:

40,000 homes and businesses in Greater Victoria.

Put your business in front of this influential group of buyers and decision makers in the next issue October 24, 2015 Call TC Advertising 250.995.4464

www.therootcellar.ca

www.timescolonist.com/capital 2015 Business Awards 13

6•696•2853

Production Contact: Daniel Abebe

Employer of the Year B:3”

sponsored by

T:3” Air Canada S:3”

Island Savings a division of First West Credit Union

Experience Air Canada’s award-winning service from Victoria.

I

sland Savings, a division of First West Credit Union, offers the Islands’ most recommended banking experience to more than 50,000 members. This top-notch service includes a suite of innovative products, financial expertise and a local advantage that is tailored to each and every member’s needs. Named as one of Canada’s 50 Best Employers in Macleans magazine for five years in a row, the division gives back more than $500,000 in community investment dollars each year through the Growing Island Families Together (GIFT) program in support of island children and their families. Local corporate partners include the Victoria Foundation, Victoria Conservatory of Music, Pacific Institute for Sport Excellence, Big Brothers Big Sisters and UVic. Visit islandsavings.ca or follow @Island_Savings on Twitter to learn more.

•Daily non-stop flights to Vancouver, Calgary and Toronto with convenient connections 191 destinations worldwide to more than 175 •Book now at aircanada.com

www.islandsavings.ca

B:9.5”

T:9.5”

S:9.5”

2015

GREATER VICTORIA

BUSINESS AWARDS

Peninsula Co-op

WINNER

P

eninsula Co-op is a Vancouver Island based co-operative with our core business in grocery, petroleum and convenience stores. With 15 gas stations, two cardlocks and a grocery store between Victoria and Duncan, we employ over 300 part and full-time employees. We are entirely locally owned and proudly share our profits with our memberowners, community and staff, which has been a part of our philanthropy since we opened our doors in 1977.

Last year, we gave back our largest rebate ever, $5.7 million to our 74,000 memberowners. We also donated over $450,000 to local community groups, clubs, organizations and scholarships.

We are committed to providing a healthy, safe and flexible workplace that enables employees to develop, succeed and excel in multiple facets of their lives.

www.peninsulaco-op.com

14 VictoriaChamber.ca

ACRT-14-57_Victoria Bus Awards Mag.indd 1

14-03-26 3:51 AM

Innovation sponsored by

UNIVERSITY OF VICTORIA PETER B. GUSTAVSON SCHOOL OF BUSINESS

Rumble

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

R

umble is a company founded on innovation.

Founder Paul Underhill’s determination to get the most out of life while balancing a challenging health condition (and then a double-lung transplant) first inspired the mission. Paul worked in the kitchen to boost his own well-being and create something he knew was missing: a tasty, all natural and truly nourishing drink powered by premium ingredients.

www.drinkrumble.com

Picture This 3D Inc. P

icture This Today has developed the ability to showcase local furnishings inside virtual replicas of homes listed for sale. Using leadingedge technology developed here in Victoria, the plans are embedded into realty websites and homebuyers can ‘walk’ through a home, moving and replacing furnishings and decorating the space to their own taste. They can change upholstery and finishing options, and place products from online catalogues. Homebuyers are encouraged to visit local retailers and purchase the products featured on the site.

Picture This has succeeded in drastically reducing the cost of 3D product modelling, providing local companies with affordable access to digital marketing. This new ability to interact with virtual homes and try products on for size will change the way people buy home furnishings.

Gustavson

®

School of Business

To help shift the dream from the kitchen and onto the shelves, Paul joined forces with naturopath Dr. Kim McQueen and a few friends. Now seven team members strong, with sales across North America, their quest has turned into something pretty special: an opportunity to bring healthy, hunger-beating alternatives to people who share their appetite for life. It’s this vision that drives this young company and keeps them innovating for better living.

The world looks different from here.

www.picturethis.today

2015 Business Awards 15

OuTstanding Customer Service sponsored by

Technology Guys IT Solutions Inc.

Bath Fitter B

ath Fitter transforms tired, old and outdated tubs into brand new acrylic baths and showers in as little as a day—ensuring minimal disturbance to their customer’s home. They have been in Canada for thirty years and have proudly served the people of Greater Victoria and Vancouver Island since July of 2000.

<p> The only thing

Bath Fitter is committed to providing customers with an unparalleled renovating experience from beginning to end and, as a result, has been recognized with numerous awards and nominations over the years. They stand behind their product and its limited lifetime warranty, so customers can feel good about their new bathroom for years to come. Bath Fitter: reinventing the re-model.

you want spreading like a virus are customer referrals.

www.bathfitter.com

</p> Proud supporter of Victoria 2015 Chamber award for outstanding

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

customer service.

W

technologyguys.ca 250.999.8448

16 VictoriaChamber.ca

ith 52 aircrafts and over 300 employees, Harbour Air Ltd is the world’s largest all-seaplane company and North America’s first carbon neutral airline. Along with its subsidiary companies Westcoast Air and Whistler Air, Harbour Air offers daily scheduled service flights between Vancouver Island and the Mainland, Whistler, the Sunshine Coast, the Gulf Islands and the recently added Pitt Meadows airport. Harbour Air also provides scenic flights, tour packages, private charters and a cargo express service. Not confined to any conventional airport’s setting, Harbour Air operates out of BC’s vibrant city harbours with easy access to hotels, restaurants and local amenities.

www.harbourair.com

Harbour Air Seaplanes

Sustainable Business Practices sponsored by

The Chamber

The Truffles Group T

he Truffles Group is a collection of small businesses with a big vision. As a locally owned and operated hospitality group, The Truffles Group has been dedicated to changing the way people think about hospitality, tourism and beverage retail for over 23 years. Comprised of Truffles Catering, Victoria Butterfly Gardens, Habitat Catering at Royal Roads, Cascadia Liquor Stores and Canoe Brewpub, the group is led by passionate people guided by a strong set of core values and a life-giving culture that is deeply rooted in an unwavering commitment to sustainability.

www.trufflesgroup.com

YOUR MEMBERSHIP MEANS BUSINESS Congratulations to all the

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

2015 Oughtred Coffee & BUSINESS Tea Ltd. AWARDS

F

or over 40 years, Oughtred Coffee & Tea has been a family owned, BC business, roasting and distributing some of the finest specialty graded coffees in the region. Their mission: to foster the growth and awareness of specialty coffee through education, customer service, relationships and sustainability. At Oughtred, they believe that sustainability is about more than recycling and energy efficiency. From seed to cup they work with their global and local communities to ensure that they are minimizing the impact of their business on the environment.

They have been proudly carbon neutral for six years and are continuing to implement new actions and embrace innovative technologies to further reduce their impact on the environment and inspire those around them to do the same.

FINALISTS! RECOGNITION. CONNECTIONS. ADVANCEMENT.

CELEBRATING 40 YEARS

www.oughtred.com

victoriachamber.ca WWW.OUGHTRED.COM

2015 Business Awards 17

Business Person of the Year sponsored by

united way of greater victoria

Dan Dagg TOGETHER, WE ARE POSSIBILITY

Hot House Marketing

D

an Dagg is the owner and President of Hot House Marketing, a Victoriabased marketing communications firm that specializes in cause marketing. Its vision is simple, to be a “global calibre cause marketing firm.” Hot House works with a variety of local, regional and national clients such as the BC Games Society, Inclusion BC, The David Foster Foundation, the Oak Bay Beach Hotel and the Oak Bay Marine Group.

When you invest in United Way, it is an opportunity for your business and its employees to come together and raise funds for vital programs that sustain our social and economic fabric.

In 2014, thanks to support from over 500 worksites United Way funded more than 90 community programs and helped 45,000 individuals 23,000 families and 11,000 children and youth

Forward thinking, Hot House strives to stay at the leading edge of communications trends and technologies. Their in-house video production department has shot and edited in HD for web and mobile applications for almost five years.

Combined with strategic, media, digital and creative services – Hot House creates integrated campaigns that deliver results.

www.hothousemarketing.com

2015

GREATER VICTORIA

BUSINESS AWARDS

Daniela Cubelic

WINNER

T

wenty-three years ago, Daniela Cubelic started SILK ROAD TEA in Victoria’s Chinatown armed with a vision that was on the forefront of a global trend that didn’t exist yet.

Now hailed as “Canada’s Queen of Tea” (Globe & Mail) and “Canada’s Tea Master” (Vancouver Sun) Daniela has built a multi-faceted enterprise that includes: retail, spa, online sales, wholesale and manufacturing.

SILK ROAD TEA has become renowned nationally and internationally for fresh, organic, premium quality teas, skin and bodycare products made in Victoria. A devout customer following, many accolades including “Canada’s Most Beautiful Tea Store”, and recognition from the Retail Council of Canada are testaments to the success of SILK ROAD TEA.

uwgv.ca 18 VictoriaChamber.ca

Daniela’s contributions as a mentor, volunteer and community leader also set an inspiring example.

www.silkroadtea.com

Silk Road Tea

Young Entrepreneur sponsored by

Carmen Moya Farm Food To Go

ROYAL ROADS UNIVERSITY

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

F

arm Food To Go (FFTG) offers healthy, quality frozen meals made from whole ingredients.

Carmen Moya, the owner and founder of FFTG, exemplifies business leadership with her clear vision for an ethical product that the public can feel good about eating and supporting. Offering a unique alternative to cheap frozen dinners, gives the consumer a chance to support local business and farmers, as well as live a healthier lifestyle.

FFTG primarily consists of low fat, vegetarian, and gluten free products, including our popular vegan lentil curry, gluten-free quinoa patties, and turkey shepherd’s pie. The meals are vacuumsealed to retain freshness for up to 6 months – 1 year. The business started selling at Farmers Markets in Victoria in June 2014.

www.farmfoodtogo.com

Sharon Rai Sharon Rai Hair & Makeup Artistry

S

haron Rai Hair & Makeup Artistry has elevated normal hair styling and makeup services by offering an on-location, or in-studio, hair and makeup experience.

The all-inclusive luxury wedding packages look after a bride’s beauty needs from the moment she says, “I will” to the moment she says, “I do.”

Since 2010, Rai has won two national, eight provincial and five Vancouver Island awards including recently, Best Overall Hairstylist and Best Overall Makeup Artist in Canada at the Canadian Wedding Industry Awards.

Featured in many prestigious magazines, including Italian Vogue and Wedluxe Magazine; many celebrities have used her services including Olympic ice dancer, Kurt Browning. Launched in 2008, her work has earned her the reputation as Canada’s premier bridal hair and makeup artist.

www.sharonrai.com

2015 Business Awards 19

2015 award judges Suzanne Dane

Managing Director, RSG Resource Solutions Group

Rose Arsenault Branch Manager, Talentcor

Karen Davies

Co-owner and Producer, Cedarwood Productions Inc

Ryan Clark

Commercial Mortgage Broker, Trinity Mortgage Corporation

Erik Solbakken

Owner, SOLBAKKEN | Chartered Accountants

Thank you To Our suppliers

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20 VictoriaChamber.ca

®

Employee of the Year sponsored by

Heather Greenlees English Inn

CHEK NEWS

2015

GREATER VICTORIA

BUSINESS AWARDS WINNER

A

s a landmark heritage property in the township of Esquimalt, the English Inn offers a beautiful and charming boutique hotel and event venue. The English Inn is a unique, premier wedding destination, featuring a hundred year old manor house surrounded by gardens, only moments from downtown Victoria.

Heather Greenlees, General Manager of the English Inn, is committed to creating a positive footprint through cultural events like Sculpture Splash, Artist in Residence Programs and the Township Classics concert series. This has promoted and strengthened partnerships throughout Esquimalt and Greater Victoria and has rejuvenated the public’s enthusiasm for the English Inn as a choice destination.

Heather exemplifies the English Inn’s values of connection, community and exceptional guest service.

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www.englishinn.ca

Ryley Carter

Innovative Fitness Victoria

R

yley Carter’s commitment to Innovative Fitness Victoria (IF) has seen him move from personal trainer to Product Manager to Sales Manager, and someday hopefully running his own IF franchise. IF specializes in one-onone personal training focuses on members’ personal development through setting and achieving fitness goals set it apart from other studios and gyms.

Ryley consistently goes above and beyond to help IF members achieve their goals. In order to support healthy and active lifestyles, he spends many hours biking, hiking, swimming and running with members. He also uses his free time to help members shop for bikes or shoes for the first time. Ryley even attends the soccer and hockey games of members’ families to show his support.

www.innovativefitness.com

2015 Business Awards 21

Past Lifetime Achievement Winners 2014

2012

2013 Bob Skene Royal Roads University

Keith Dagg Keith Dagg Consulting Inc.

Terry Farmer Accent Inns

2011

2010

Cedric Steele Cedric Steele & Associates

Gordon Denford Berwick Retirement Communities

2009

2008

Alex A. Campbell Robert H. Wright Thrifty Foods Oak Bay Marine Group

2007

John Chew 22 VictoriaChamber.ca

Chew Excavating

Dr. Nazmudin (Naz) G. Rayani

G ov e r n o r s ’ L i f e t i m e Ac h i e v e m e n t Awa r d W i n n e r

Owner, Heart Pharmacy Group

N

az Rayani has gone from working behind the counter as a pharmacist to owner of five drug stores in Greater Victoria.

But the unofficial mayor of Cadboro Bay is perhaps best known for his efforts to fight global poverty, and his deeply personal mission to encourage an open dialogue about the Islamic faith.

Naz is quick to offer a warm invitation to learn more about both his faith and his life mission to anyone who expresses curiosity about his cause.

For more than two decades, Naz has led the efforts for the World Partnership Walk in Victoria. The event raises funds to help developing nations on behalf of the Aga Khan Foundation. This year, it’s being held at the University of Victoria on May 31.

The son of a businessman, Naz was born in Kenya in 1943.

He learned early the importance of a strong work ethic. By the time he was 10, he knew he wanted to be a pharmacist as it would allow him to combine his understanding of business with his desire to help others.

He chose the first school that accepted him, leaving Africa to study pharmacy at Robert Gordon University in Aberdeen, Scotland.

“Kenya was a British colony so I was used to the British way of life,” Naz recalls of his time in Scotland’s third city. The memories still bring a smile, especially when he recalls attempted conversations with locals whose regional accents were so broad they may as well have been speaking a foreign language.

After graduation, Naz returned to Africa where he opened his first pharmacy in 1972 in Nairobi. The store also sold cosmetics and film.

“That paid my rent,” says Naz, about the tourists and their cameras who frequented the store at the time.

However, Kenya’s political environment prompted Naz to seek out somewhere a little more stable so, in 1974, he immigrated to Canada.

He settled on Vancouver Island and purchased the Western Drug Mart at Colwood Corners.

The store would eventually become B.C.’s very first Pharmasave, after Western Drug Mart and United Pharmacies merged in 1981.

During those early days on the West Shore, Naz earned a reputation for his involvement in the community and was wellregarded for sponsoring local athletes. The store took an active role in promoting healthy living.

“When I was 40, I was really on top of the world,” he says. “I felt I had found my niche. Business was good.”

In 1986, Naz sold his store to Shoppers Drug Mart and went to

2015 Business Awards 23

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work overseeing the location in what was then known as the Canwest Mall.

However, a desire to work more closely with the community helped prompt him to go it alone in 1991.

Naz bought a small, independent pharmacy in Cadboro Bay and set out to carve his place in the tight-knit neighbourhood.

With only one employee, Naz himself swept the floors and did all those jobs that are required to run a small business.

an inspiration to herself and others.

“He is a father, husband, grandfather, pharmacist, business person and philanthropist and a deeply spiritual man,” she says. “My father is well known in the community for his service. He has provided guidance and direction to me to be the best that I can be and while doing so, ensuring that I look after others, those who need care and need our time.

“Beyond the advice, he practises what he preaches and so he is a powerful role Still, despite a long road ahead and more model. He has won his ‘fan base’ one than a few sleepless nights, Naz was customer and one friend at time. I am confident in himself. He knew he would very proud of what he has achieved and make it. what he continues to achieve.”

The experience taught “It is common sense him a lot and, not In 2003, Naz opened for any business,” surprisingly, he’s more a second store on the than happy to share Naz says of treating University of Victoria what he’s learned with in order his customers with campus others. to address a need When asked for advice, loyalty and respect. identified by students Naz says the key is “You give yourself, and staff at the school. patience.

In 2010, Naz’s health you become their suffered a serious “I’d have other setback. He had two pharmacists phoning servants.” strokes, forcing him me, saying they only to take time to recover. However, despite filled four prescriptions that day,” he says. the life-threatening illness, his spirit stayed But where others saw concern, Naz was strong. quick to point out opportunities for Always an optimist, he believes people building a client base. “I’d say four will need to live their lives to the fullest. become eight, eight will become 16 – have patience.”

“In the final analysis, I’m not afraid of death,” he says. “Everybody is going to face it one Over the years, Naz has been known day.” for treating his customers as he does his friends, going above and beyond The following year, Naz and his family expectations to serve their needs. expanded the business again, purchasing three Peoples pharmacy locations -- one at “It is common sense for any business,” Shelbourne Plaza and two in Fairfield. he says of treating his customers with loyalty and respect. “You give yourself, you In 2014, the company went through a become their servants.” rebranding and the stores are now known as Heart Pharmacy IDA. Naz’s daughter, Zahra Rayani, calls her dad

A devout Ismaili Muslim, Naz has worked tirelessly to build positive relationships between all faiths. In Cadboro Bay, he has been involved with St. George’s Anglican Church and the United Church for many years.

“I believe in all the faiths but Islam is the most misunderstood,” says Naz, who continues to work tirelessly to help the public overcome unfortunate misconceptions. Since 2001, almost 3,000 people from Greater Victoria have travelled with Naz to tour the Ismaili Centre in Burnaby.

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2015 Business Awards 25

“Every trip is different,” he said about visits to Burnaby, home to one of six Ismaili centres built around the world to enhance mutual understanding and promote friendship and social harmony.

These days, much of Naz’s extra time is devoted to promoting the World Partnership Walk. The annual event raises awareness of global poverty and supports programs by the Aga Khan Foundation Canada that provide long-term, sustainable solutions.

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26 VictoriaChamber.ca

Naz helped bring the walk to Victoria 22 years ago and played a key role in helping raise a record $250,000 in 2009. Naz, himself, raised more than $60,000 in 2011.

Today, tens of thousands of people take part in walks held across the country. More than $90 million has been raised for international development initiatives and the walk is officially supported by the Department of Foreign Affairs, Trade and Development.

Asked if he feels satisfied with his accomplishments, Naz says true success in life is defined by something closer to home.

“My wife is my pillar,” he says, explaining that success for him is being able to share his life with a wonderful partner and to be blessed with a loving family.

He’s proud of both his children, Rasool and Zahra, and his five granddaughters — Aniqa, Sofia, Noor, Naeema, Khaila and Kamilah — who all live nearby.

Naz’s work in the community has resulted in numerous honours.

In 2006, he was appointed to the Order of Canada at a ceremony in Ottawa. And in 2013 he received an honourary doctorate from the University of Victoria Faculty of Humanities in recognition of his efforts to build connections between faiths and his work to raise money for an endowment supporting Islamic literature in the university’s library.

When he was nominated for the 2015 Greater Victoria Chamber Lifetime Achievement Award, Naz’s friend Al Hasham summed up many of the qualities that make Naz a true philanthropist and inspiration to others.

“Naz is an extremely positive, humble, kind, generous and fair person,” writes Hasham.

“He has been a mentor to me and many others. Naz has a gift of positive energy … He is known for his ‘nothing is impossible’ attitude (and will) give you his support anytime and never say no.”

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