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TO A ME R IC A
by HornblowerÂŽ
WE UNDERSTAND that making the sale is different today than it was yesterday. That is why we urge you to show your clients the comforts that lie within U.S.flagged, American-staffed paddlewheelers. America the beautiful is waiting to be rediscovered. And even at a time when it seems America has come to a halt, her ever-flowing rivers remind us that her spirit is unstoppable. The love that your clients have for travel will not be stifled easily. We are learning from today and preparing for tomorrow. Encourage your clients to embrace American river cruising like never before, and rest assured in knowing that when America is ready for travel, American Queen Steamboat Company will be ready to welcome them into our home again. American Queen Steamboat Company is deploying the necessary changes in our protocols to enhance the safety and security of our guests and crew. We are elevating our already ever-present commitment to health and safety and refining our precautionary procedures. We will work tirelessly and continuously on this effort. Our existing standards to maintain and promote a healthy environment are already high; and rest assured we are taking steps beyond recommendations so our guests can cruise with confidence.
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OUR ALL-INCLUSIVE FARES INCLUDE: • 1-NIGHT PRE-CRUISE HOTEL STAY with FREE ground transfers between the hotel and the vessel • UNLIMITED SHORE EXCURSIONS available in port, and with your client’s comfort in mind, on private, deluxe motorcoaches which will get them there safely • UNLIMITED BEVERAGES including world-class wine lists, top-shelf spirits, local craft beers and specialty coffees • OPEN BARS AND LOUNGES throughout the vessel including a smoothie and juice bar EVERY morning • ALTERNATIVE DINING featuring fresh lobster and USDA Prime Beef available EVERY night • 24-HOUR IN-ROOM DINING • UNLIMITED WIFI • BICYCLES AND HIKING STICKS • LIVE, DAILY ENTERTAINMENT AND ENRICHMENT • $50 ONBOARD CREDIT PER PERSON
CALL (888) 749-5280 FOR RESERVATIONS, OR VISIT AGENTS.AQSC.COM FOR MORE INFORMATION.
– 2 0 2 1 V O YA G E S –
SAVE UP TO $3,000 * PER STATEROOM
YOUR CLIENTS CAN MOVE TO A LATER DATE UP TO 31 DAYS FROM ORIGINAL BOOKED VOYAGE WITH NO PENALTY OR CANCEL THEIR VOYAGE UP TO 61 DAYS BEFORE DEPARTURE AND RECEIVE A 100% REFUND.** 4
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SAVE UP TO $3,000 PER STATEROOM * ON SELECT 2021 U.S. RIVER CRUISES SAVE $3,000 PER STATEROOM*
SAVE $1,000 PER STATEROOM*
AMERICAN QUEEN® – All categories
AMERICAN QUEEN® – All categories
5/16, 5/23, 5/30, 6/6, 6/13, 6/27†
7/11, 8/8, 8/15, 8/22, 8/29, 10/17, 10/24, 10/31, 11/7, 11/14, 11/21, 11/28, 12/5, 12/12, 12/19, 12/26
AMERICAN DUCHESS™ – All categories
AMERICAN DUCHESS™ – All categories
4/4,† 5/2, 5/9, 6/20, 6/27
AMERICAN COUNTESS – All categories ™
8/15, 8/22, 8/29, 9/19, 10/31, 11/7, 11/14, 11/21, 11/28, 12/5, 12/12, 12/19, 12/26
4/3,† 4/17, 5/1, 5/8, 5/15, 5/22,† 5/29,† 6/5, 6/12, 6/19,† 6/26†
AMERICAN COUNTESS™ – All categories 7/31, 8/7, 8/14, 9/11, 9/18, 9/25, 11/6, 11/13, 11/20, 11/27
AMERICAN EMPRESS® – All categories 4/25, 5/2, 5/9, 5/23, 6/6, 6/20, 6/27, 8/1, 8/8, 8/15, 8/29, 11/7, 11/14, 11/21, 11/26
The following staterooms and dates are $1,000 per staterooms ($500 per person): American Queen Stateroom Category E: 6/27; American Duchess Stateroom Category IS: 4/4; American Countess Stateroom Category E: 4/3, 5/22, 5/29, 6/19, 6/26.
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*Offer expires 2/28/21. Offer is valid only on new bookings. Payment in full is due at the time of booking to redeem this offer. Offer is open to U.S. and Canada residents only. Offer is based on stateroom availability, and only while inventory lasts. Not valid on existing group bookings or existing reservations; cannot be combined with other promotions or discounts. Promotional fares and amenities are capacitycontrolled, may vary by sailing and may be withdrawn or modified at any time without notice. Itineraries are subject to change. Cruise fares quoted are in U.S. dollars, are per person and do not include government taxes and fees, port charges, airfare, insurance, personal expenditures or transportation costs incurred while traveling to and from embarkation ports. Gratuities not included in cruise fares. Not responsible for errors or omissions. Additional terms and conditions may apply. Call for details and mention Offer Code 2021 COME HOME! **With our Risk-Free Booking policy, administrative fees and cancellation penalties for bookings made in 2021 by 12/31/2021 will be waived and a full refund will be provided if cancellation is made at least 61 days prior to departure. Final payment is due 60 days prior to the sailing. Guests may also move to a later voyage date in 2021 or 2022 penalty-free, when change is made 60 to 31 days from the original booked voyage.
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– 2 0 2 2 V O YA G E S –
SAVE UP TO $1,200 * PER STATEROOM
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SAVE UP TO $1,200 PER STATEROOM * ON SELECT 2022 U.S. RIVER CRUISES SAVE $1,200 PER STATEROOM*
SAVE $600 PER STATEROOM*
AMERICAN QUEEN® – All categories
AMERICAN QUEEN® – All categories
9/11 9/24
4/3, 4/10, 4/17, 4/24, 5/1, 5/8, 5/15, 5/22, 5/29, 6/5, 6/12, 6/19, 6/26, 7/3, 7/10, 7/17, 7/24, 7/31, 8/7, 8/14, 8/21, 8/28, 9/4, 9/25, 10/2, 10/9, 10/16, 10/23, 10/30
AMERICAN COUNTESS™ – All categories
AMERICAN DUCHESS™ – All categories
AMERICAN DUCHESS™ – All categories
9/26
SAVE $1,000 PER STATEROOM* AMERICAN QUEEN® – All categories 2/20, 2/27, 3/6, 3/13, 3/20, 3/27, 11/6, 11/13, 11/20, 11/27, 12/4, 12/11, 12/18, 12/25
AMERICAN DUCHESS™ – All categories 3/5, 3/12, 3/19, 3/26, 11/5, 11/12, 11/19, 11/26, 12/3, 12/10, 12/17, 12/31
AMERICAN COUNTESS™ – All categories 3/14, 3/21, 3/28, 10/17, 10/28, 11/7, 11/14, 11/21
4/2, 4/9, 4/16, 4/23, 4/30, 5/7, 5/14, 5/21, 5/28, 6/4, 6/11, 6/18, 6/25, 7/2, 7/9, 7/16, 7/23, 7/30, 8/6, 8/13, 8/20, 8/27, 9/3, 9/10, 9/17, 9/24, 10/8, 10/15, 10/22, 10/29, 12/23, 12/27
AMERICAN COUNTESS™ – All categories 4/4, 4/11, 4/18, 4/25, 5/9, 5/16, 5/23, 5/30, 6/6, 6/13, 6/20, 6/27, 7/4, 7/11, 7/18, 7/25, 8/1, 8/8, 8/15, 8/22, 8/29, 9/5, 9/12, 9/19, 10/10
AMERICAN EMPRESS® – All categories 4/3, 4/10, 4/17, 4/24, 5/1, 5/8, 5/15, 5/22, 5/29, 6/5, 6/12, 6/19, 6/26, 7/3, 7/10, 7/17, 7/24, 7/31, 8/7, 8/14, 8/21, 8/28, 9/4, 9/11, 9/18, 9/25, 10/2, 10/9, 10/16, 10/23, 11/20, 11/25, 11/30, 12/5
AMERICAN EMPRESS® – All categories 3/13, 3/20, 3/27, 10/30, 11/6, 11/13
*Offer expires 4/30/21. Offer is valid only on new bookings. Payment in full is due at the time of booking to redeem this offer. Offer is open to U.S. and Canada residents only. Offer is based on stateroom availability, and only while inventory lasts. Not valid on existing group bookings or existing reservations; cannot be combined with other promotions or discounts. Promotional fares and amenities are capacitycontrolled, may vary by sailing and may be withdrawn or modified at any time without notice. Itineraries are subject to change. Cruise fares quoted are in U.S. dollars, are per person and do not include government taxes and fees, port charges, airfare, insurance, personal expenditures or transportation costs incurred while traveling to and from embarkation ports. Gratuities not included in cruise fares. Not responsible for errors or omissions. Additional terms and conditions may apply. Call for details and mention Offer Code 2022 EBD1.
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AQSC has introduced SafeCruise, our enhanced set of health and safety protocols. SafeCruise is our commitment to our guests’ safety and security throughout the entire cruise experience, and features pre-boarding, boarding and onboard processes to enhance health and safety.
PRE-BOARDING • •
COVID-19 vaccination is required for all guests and crew for all sailings beginning July 1, 2021. Guests will check in at the pre-cruise hotel stay on the day before embarkation. At this time, all guests will complete a health questionnaire and participate in a COVID-19 test.
VACCINATIONS • COVID-19 vaccination is required for all guests and crew for all sailings beginning July 1, 2021.
EMBARKATION AND DISEMBARKATION • On the morning of embarkation, we will advise any individual who has tested positive that they cannot board. • Luggage will be disinfected before it is brought on board and when it is removed from the vessel. • When guests arrive at the gangway, facial recognition and temperature taking will be performed. This procedure will be used for all gangway access – on and off – by guests and crew. • Social distancing during the disembarkation process will be achieved utilizing specific groupings • When the gangway is in use, sanitation will occur every half-hour.
CAPACITY CONTROL AND SOCIAL DISTANCING • • 8
Each vessel will have reduced guest capacity. We will ensure all public space capacities – including restaurants, bars and lounges, entertainment venues, pool deck, spa and fitness center – are controlled to accommodate required social distancing. AGENTS.AQSC.COM
• Capacity will be reduced in elevators. • Social distancing of at least six feet will be required outside of any individual’s travel party or immediate family.
GUEST ACCOMMODATIONS • Prior to guest arrival, staterooms and suites will be thoroughly cleaned and disinfected with hospital-grade EPA-approved solutions. • Guest corridors will be cleaned and disinfected regularly. • Multi-purpose disinfecting wipes will be made available for all guests to carry and will be placed in all guest accommodations. • Guest staterooms will be cleaned and disinfected with electrostatic fogging twice daily.
PUBLIC SPACES • • •
Every space undergoes continuous anti-microbial disinfection with medical-grade EPA-approved solutions. Twice daily anti-viral electrostatic fogging will occur in all public and crew spaces along with supplemental overnight deep fogging. Additional hand sanitizing stations with an alcohol-based sanitizer will be placed strategically throughout the ship.
FRESH-AIR VENTILATION SYSTEMS • •
UV-C light has been added to all main air handlers and all passenger and crew stateroom fan coil units to facilitate with effective disinfecting and sanitizing against microorganisms that may be present in the air supply. Air filtration and air quality are maintained to the highest industry standard on every vessel.
MASKS AND FACE COVERINGS • •
Masks will be required in all venues and in situations where recommended social distancing is not possible, including entertainment venues, elevators, shoreside terminals and shore excursion motorcoaches. Masks will be provided (one per guest) in each of the guest’s accommodations and additional masks will be available, if needed.
CREW MEMBER STANDARDS AND PRACTICES • • • • • •
100% testing will occur for all crew at the start of each voyage. Crew will undergo daily temperature checks and regular health monitoring. Crew will wear masks when interacting with guests. Crew will follow proper hand washing techniques. Crew are prohibited from personal contact with guests such as handshaking, hugging, kissing and dancing. Crew are trained on all health and safety preventive measures.
FOOD AND BEVERAGE • • • • • • • • •
Hand washing stations are available outside each dining area. All self-service buffets will be suspended. A re-invented food and beverage concept will be launched with express breakfast and lunch options. Crew will sanitize all frequently touched surfaces in restaurant areas hourly. Crew will sanitize all back-of-house areas such as pantries and office areas. Sanitizing Logs will be accurately maintained, and records kept on file. All tables, chairs and counter tops will be sanitized on the hour – or when vacated by the guest, whichever comes first. All table items will be removed each time a table is vacated. All crockery, glassware and cutlery will be washed even if unused. Menus will now be single-use paper printed and be discarded after each use. All self-service areas are currently suspended – such as Perks and the Front Porch – we will have assigned staff there to assist guests with their selections.
SHORE EXCURSIONS • All bus seats, windows and handrails will be sanitized with an EPA-approved solution each day before the first guests arrive. • Stepwell handrails, seat handrails and seats will be cleaned after each service and sanitized every hour. • The bus restrooms will be sanitized with an EPA-approved solution after each use and several times per day beyond that. • Liquid hand sanitizer dispensers will be available at the motorcoach doors for all guests.
MEDICAL RESOURCES • • •
A licensed nurse will be on board and available throughout the voyage. We have PCR Testing capabilities on board for ongoing monitoring of guests and crew. We have formed new partnerships in every port we visit so that you will be cared for wherever and whenever it is needed.
SHARED RESPONSIBILITY • Wash your hands often with soap and warm water for 20 seconds. Use alcohol-based sanitizer when soap is not available. • Cover your nose and mouth when you cough or sneeze and be sure to cough or sneeze into your elbow if a tissue is unavailable. • Avoid touching your eyes, nose and mouth. • Avoid personal contact with others such as handshaking or sharing cups, glasses or utensils.
TRAVEL PROTECTION
Protect Your Client’s Cruise With Travel Insurance
Life’s unexpected circumstances can compromise your clients’ vacation plans, but they don’t have to compromise their investment. American Queen Steamboat Company has paired with Arch RoamRight® to offer travel protection plans to cover their vacation investment. AGENTS.AQSC.COM
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The mighty rivers of the United States of America once served as the great highways of early exploration and inspired dreams of discovery. Today, American Queen Steamboat Company re-creates the same sense of wonder, excitement and inspirations with all the convenience and comfort of modern luxury aboard the most elegant riverboats in the world. Traveling in the wake of legends, guests are transported to an era of leisurely and romantic travel. We are both proud and honored to share the dream of American river cruising and we maintain a commitment to excellence that far exceeds expectations. The welcoming appearance of each of our vessels is richly complemented by a culture of gracious service, elegant decor, rousing entertainment and rewarding enrichment experiences. All of this is accentuated with pre-cruise deluxe hotel stays, remarkable shore excursions included in every port of call and a wealth of complimentary onboard amenities.
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AMERICAN QUEEN ®
AMERICAN DUCHESS ™
Our flagship is the largest overnight passenger steamboat ever built. Welcoming 417 guests, her authentic design and style can never be duplicated. Her melodic steam calliope can be heard along the full length of the Mississippi, from Red Wing to New Orleans. She truly is the queen of the river.
Smaller, more intimate and offering unprecedented views from her two-story loft suites, she is the only riverboat of her kind. She welcomes just 166 guests on each voyage. Your clients will enjoy her fashionable charm, authentic Murano glass and grand spaces as you explore the Mississippi, Ohio and Cumberland Rivers.
AMERICAN COUNTESS ™
AMERICAN EMPRESS ®
The newest gem in America’s premier riverboat fleet’s sleek contemporary styling welcomes 245 guests along the Tennessee, Ohio, Cumberland, Illinois and Mississippi rivers. With plenty of open space for gathering and sharing the fun, your clients will love the great forward-facing windows and the portside bar with an 80-foot view.
Showcasing the art and culture of her Pacific Northwest origins, she will dazzle your clients with her art collection alone. Unique paintings, wildlife and Native American art and a collection of exclusive pieces are rivaled only by authentic Fabergé eggs. Your clients will experience all U.S. climate zones on a seven-night Columbia and Snake river cruise. AGENTS.AQSC.COM
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DO MORE.
SEE MORE. LEARN MORE.
2021 SPECIAL EDITION VOYAGES CIVIL WAR Our Civil War themed cruises take your clients on an amazing journey through “the havoc of war and the battle’s confusion” where historic skirmishes pitted brother against brother in a nation once divided. They will have the opportunity to delve into the tactics, both military and political, that shaped the events of the American Civil War. American Queen Oct 31: Chattanooga to Memphis American Duchess Oct 10: Memphis to Chattanooga American Countess Jun 5; Oct 30: Memphis to Chattanooga Jun 12; Nov 6: Chattanooga to Memphis AMERICAN RIVER GOLF CLASSIC Invite your clients to join us for an American River Golf Classic cruise that will provide play at four of the most prestigious courses along the Lower Mississippi River, with an optional opportunity to play at TPC Louisiana in New Orleans. American Countess May 8: Memphis to New Orleans 12
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AMERICAN CULINARY EXPERIENCE Highlighting signature dishes from local dining venues, and special presentations by experts and innovators from the culinary industry, this cruise offers something for everyone and is sure to appeal to amateur palates and experienced foodies alike. American Duchess Apr 18: St. Louis to Cincinnati May 9: St. Louis to Memphis Jul 4: Louisville to St. Louis (Alton) Aug 29: Louisville to Memphis Oct 3: St. Louis (Alton) to Memphis American Countess Aug 14: Memphis to St. Louis (Alton) BOURBON: AN AMERICAN SPIRIT As we cruise into Kentucky’s bourbon region, we learn about the history of this true American spirit. Speakers and tasting events will fill the voyage. Whether your clients like their bourbon neat, on the rocks or with a splash, they are sure to enjoy this incredible opportunity. American Queen Jun 20: Memphis to Louisville American Duchess Aug 22: Memphis to Louisville
SPECIAL EDITION VOYAGES Feel the rhythm of the river on one of our iconic American music cruises. Or indulge in culinary and cocktail bliss as you learn firsthand from our onboard cooking lessons. Thrill to the hoofbeats of the Kentucky Derby from special seating at Churchill Downs. Or take part in a cruise dedicated to bettering our river communities. Regardless of your interest, there is a special edition cruise that will take you deeper into exploration. These thoughtfully planned cruises feature unique voyage programming in which lively onboard events pair with exclusive shore excursions to create meaningful, in-depth and unforgettable memories. Visit aqsc.com to learn more about our other special edition voyages and the dates and vessels that they apply to.
2022 SPECIAL EDITION VOYAGES MUSIC OF THE 50s & 60s From the music to the onboard events, your clients will be transported to one of the most iconic periods of Rock ‘n’ Roll. They’ll want to put on their dancin’ shoes and bring out that old poodle skirt to get ready for this exclusive musical experience. American Queen Jun 5: Memphis to Nashville (Clarksville) Jul 10: Nashville (Clarksville) to Memphis American Duchess Aug 27: Nashville (Clarksville) to St. Louis (Alton) CELEBRATE THE 70s Your clients can travel back in time to tie-dyed shirts and bell-bottom jeans. Each voyage will come alive with hits of the 70s. Be sure to tell them to come with the attire and rhythm to celebrate the 70s. American Queen Jun 12: Nashville (Clarksville) to Louisville Jun 26: Nashville (Clarksville) to Memphis
MISSISSIPPI HOLIDAY MARKETS This Lower Mississippi River cruise offers special Holiday Markets in several ports that will feature local artisans and crafters. Your clients will enjoy a taste of local holiday culinary creations and take in the sounds of the holiday. American Queen Dec 4: Memphis to New Orleans Dec 11: New Orleans to Memphis American Duchess Dec 3: New Orleans to Memphis Dec 10: Memphis to New Orleans Dec 17: Roundtrip New Orleans EXPLORING HAUNTED HISTORY The Lower Mississippi River is known for history and even some of the famous former inhabitants who still explore homes, taverns, grounds and other historic places. Your clients can join us as we learn about the legends and lore that still make history come alive. American Queen Feb 20; Mar 6; Nov 27: New Orleans to Memphis Feb 27: Memphis to New Orleans
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GROUP RESERVATIONS U.S. & CANADIAN TRAVELERS
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For agents and travelers residing in the United States and Canada, below are the details regarding group policies and how to request group space. For group reservations for travelers outside of the United States and Canada, please email International@aqsc.com. GROUP BASICS • Minimum group size is 10 double-occupancy cabins. • All allotments are virtual, the only way to confirm a cabin is to apply a deposit. • Commission on group reservations start at 10%. • Deposit is due within seven days of adding names to the reservation. • Tour Conductor (TC) credit is 1:12. Comp berth is applicable to the 13th paid passenger. • Maximum of four TCs per group; first and second TCs are applied to group leader’s cruise fare; third and fourth TCs must be taken as commission. • Single supplement varies per voyage. • Port charges are additional, and vary based on cruise itinerary. • Gratuities are additional and can be prepaid, but are not commissionable. • American Queen Steamboat Company reserves the right to modify group promotions and pricing at any time without notice.
CANCELLATION/CHANGE POLICIES Days Prior to Departure Per-Person Fees 121 days or more. . . . . . . . . . . . $250-per-person administrative 120-91 days. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25% of gross fare 90-61 days. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50% of gross fare 60-31 days. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75% of gross fare 30-0 days . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100% of gross fare (commission protected)
CONTACT INFORMATION Office: (888) 907-2636 • Email: groups@aqsc.com Please request group space through our Travel Agent Portal via our website www.agents.aqsc.com.
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STEAMBOAT AND VICTORY ACADEMY American Queen Steamboat Company (AQSC) and Victory Cruise Lines® (VCL) are pleased to announce the combined Steamboat and Victory Academy (SAVA). The enhanced travel agent certification training program can be found by visiting MyCruiseAcademy.com or by logging into the travel agent portal. The academy incorporates content from both AQSC and VCL and provides 12 on-demand training modules and integrated quizzes for prospective SAVA certified agents. The modules include: • Introductions to both AQSC and VCL • Reservation logistics • Shore excursions – both included and premium tours • Group reservations • Travel agent portal and support • Informational on each vessel Agents will receive a certificate upon completion, as well as a certified agent logo for use in email signatures and websites. Other benefits for participating agents include access to travel agent reduced rates, exclusive invitations to officially hosted educational FAM trips and access to live webinars throughout the calendar year. Agents who previously completed the Steamboat Academy prior to the launch of the new combined academy on May 1, 2020 are grandfathered into SAVA and still qualify for the exclusive benefits of being an AQSC and VCL travel agent.
“We value the partnerships we have with our travel agents and wanted to offer them something they could truly benefit from. We designed this program to help agents build a solid foundation of knowledge about all aspects of the cruises, while also maximizing time and efficiency. The positive feedback from agents is astounding and it resonates with our record-breaking participation in the academy.” Barbara Davis | Director of Product Training
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TRAVEL AGENT PORTAL American Queen Steamboat Company and Victory Cruise Lines provide agents with the knowledge to speak confidently about its products and destinations. Be sure to take advantage of marketing support such as customizable promotional flyers and online brochure ordering by visiting our travel agent portal at www.agents.aqsc.com. 18
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EDUCATION & TRAINING Training and Certification: Enhance your knowledge with a deep dive into American Queen Steamboat Company and Victory Cruise Lines cruise destinations, vessel information and more with our live or on-demand webinars. More information is available on pages 18 and 19. Site Inspections: Request a visit to one of our boats directly and receive a guided tour from a member of our crew. Agent Rates and FAM Trips: Travel agent reduced rates and familiarization trip opportunities are available only to our certified agents. FAM trips are by invitation only and are hosted by a member of our sales team. They include onboard learning opportunities and special events in addition to enjoying the full voyage.
SALES SUPPORT Business Development Managers and Territories: Our BDMs are committed to helping you succeed, and are working hard to make river cruising more profitable for you than ever. View a list of our sales team members, the territories they cover, and their contact information. Reservations: Whether your making a new booking or changing an existing one, our Reservation Sales and Service Agents are here to assist you seven days a week. Group Reservations: American Queen Steamboat Company and Victory Cruise Lines can accommodate groups starting at 10 double-occupancy cabins up to a full boat charter. More information is available on pages 16 and 17. International Reservations: For agents and travelers residing outside of the United States and Canada, you can request a new reservation by completing the online reservation request form or emailing International@aqsc.com.
MARKETING COLLATERAL Brochures: View and download PDFs of our brochures. Sales & Promo Collateral: We are pleased to offer customizable sales collateral. Our materials feature varying levels of active text boxes that you can insert your agency’s call to action and drive business directly back to you. Should you require more custom marketing collateral, please reach out to your Business Development Manager. Printed Materials: Travel agents may order a variety of complementary marketing collateral to support your sales efforts. Select from a variety of AQSC and VCL materials to be shipped directly to your agency or home office. For brochure quantities larger than the distribution center website allows, please contact your Business Development Manager. Digital Assets: Access our online image gallery, and download a variety of assets, including photos of our vessels, public spaces and guests, along with our company logos. Co-Op Marketing: American Queen Steamboat Company and Victory Cruise Lines are committed to helping you grow your business. In addition to the variety of sales and marketing support featured in this agent portal, we can also collaborate on other marketing programs that fit your agency’s needs.
ADDITIONAL RESOURCES Policies and Commission Guest Information Form Travel Protection Future Cruise Credits Shore Excursions Bon Voyage Gift Form AGENTS.AQSC.COM
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TRAVEL LEADERS NETWORK BLOCK PROGRAM Save up to $3,000 per stateroom* on select 2021 and 2022 U.S. river cruises.
BOOKING INCENTIVES 20% bonus commission $50-per-person onboard credit, combinable with Travel Leaders Network benefit 20 AGENTS.AQSC.COM
2021 VOYAGES
2022 VOYAGES
AMERICAN QUEEN® DATES ITINERARY
AMERICAN QUEEN® SAVINGS UP TO†
Aug 15
Memphis to Louisville Big Band
$1,400
Oct 31
Chattanooga to Memphis Civil War
$2,000
AMERICAN COUNTESS™ Apr 3
Roundtrip New Orleans
$3,000
Jun 19
Memphis to New Orleans
$3,000
Aug 14
Memphis to St. Louis (Alton) American Culinary Experience
$1,400
Oct 30
Memphis to Chattanooga Civil War
$1,400
AMERICAN DUCHESS™
DATES ITINERARY
SAVINGS UP TO†
Mar 27
Memphis to New Orleans
Aug 7
Pittsburgh to Louisville
Nov 20
Memphis to New Orleans Thanksgiving
$3,000 $600
AMERICAN COUNTESS™ Apr 25 Nashville (Clarksville)
$2,000
$2,000
to Cincinnati American Music Festival
Nov 7
Memphis to New Orleans
$2,000
AMERICAN DUCHESS™ Apr 2
New Orleans to Memphis
$3,000
Memphis to Nashville (Clarksville) An American Music Festival
$3,000
Jun 4
Nashville (Clarksville) to St. Louis American Music Festival
$3,000
Apr 4
Memphis to Louisville The Art of Discovery
$3,000
Dec 10
Memphis to New Orleans Mississippi Holiday Markets
$3,000
May 30 Jul 4
Louisville to St. Louis (Alton) American Culinary Experience
$1,400
AMERICAN EMPRESS®
Aug 15
New Orleans to Memphis
$1,400
Sep 19
Memphis to Louisville The Art of Discovery
$1,400
Mar 27
Portland (Vancouver, WA) to Spokane (Clarkston, WA)
$2,000
Nov 13
Spokane (Clarkston, WA) to Portland (Vancouver, WA) Grapes and Gorges
$600
AMERICAN EMPRESS® Nov 7
Portland (Vancouver, WA) to Spokane (Clarkston, WA) Grapes and Gorges
$1,400
Sep 5
Spokane (Clarkston, WA) to Portland (Vancouver, WA)
$1,000
Nov 26
Roundtrip Portland (Vancouver, WA)
$1,000 Savings shown are per stateroom.
†
CALL (888) 802-5867 OR EMAIL CPENNINGTON@AQSC.COM TO BOOK NOW. *Promotion ends December 31, 2021. Not valid on existing bookings. Additional terms and conditions apply. Mention Offer Code TLN 2021. Voyage dates are subject to change and based on availability. AGENTS.AQSC.COM
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SEL L
Five Free C RUI S E
Sell five (5) 2021 cruises with American Queen Steamboat Company and receive a complimentary 7-night cruise for two (2) aboard any AQSC paddlewheeler. This includes a pre-cruise hotel night in the embarkation city.
CONTACT YOUR BUSINESS DEVELOPMENT MANAGER TO LEARN MORE. *Valid on new bookings paid in full and traveled in 2021. Offer valid for new bookings made between August 24 and March 31, 2021. Offer only valid for agents of retail (brick and mortar) agencies and Host agency members. All FIT bookings count. All bookings in a group allotment count as 1 booking. Future Cruise Credit bookings are not considered new bookings. Agent may book their free cruise when all qualifying bookings have travelled. Qualifying travel agents can travel in 2021 or 2022 on any AQSC 7-night cruise during the months of January, February, March, November or December. Any other travel month is dependent on space available and agents can apply at 45 days prior to sailing. Travel Agent must be the original agent of record for all qualifying bookings. Complimentary stateroom is for a 7-night cruise with AQSC, based on double occupancy in a category E/IS. Sell more than 5 and get a one cabin category upgrade.
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YOUR CLIENT’S NEXT
IS CLOSER THAN THEY THINK
CALL (888) 749-5280, OR VISIT AGENTS.AQSC.COM FOR TRAINING, SALES AND MARKETING INFORMATION.