Temecula Valley News

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CIF-SS Winter Sports Playoff updates, B-1

Bowling alley, arcade games to occupy first floor of Promenade Temecula , B-6

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Serving Temecula , Murrieta , L ake E lsinore , M enifee , Wildomar , H emet, San Jacinto and the surrounding communities February 23 – March 1, 2018

Local Reality Rally offers opportunities for community involvement

www.myvalleynews.com

Volume 18, Issue 8

Murrieta celebrates Year of the Dog with Spring Festival

Kim Harris KHARRIS@REEDERMEDIA.COM

Chef Amanda Collelo, fan favorite Bergen Olson and MasterChef season 8 winner Dino Luciano are just three of more than nearly seven dozen reality stars preparing to converge on Temecula, May 3-5, for the eighth annual Reality Rally. see page A-2

Local Wildomar council ponders how to spend returned funds Alex Groves AGROVES@REEDERMEDIA.COM

The Wildomar City Council discussed how to allocate additional revenue from the state and decided to spend that money on more police protection, fire station improvements and streaming video among other items during their most recent meeting Wednesday, Feb. 14. see page A-3

INDEX Local ..................................... A-1 Sports ................................... B-1

A group of Chinese exchange students demonstrate a martial arts performance during the Chinese New Year Spring Festival event at Shivela Middle School, Feb. 17. See more photos on page A-3. Shane Gibson photo

Community commemorates renovations at service dog training facility Alex Groves AGROVES@REEDERMEDIA.COM

Education.............................. B-4 Pets........................................ B-4 Business................................. B-6 Entertainment...................... C-1 Calendar of Events .............. C-2 Wine Country ...................... C-4 Dining.................................... C-6 Health.................................... C-7 Real Estate ........................... D-1 Home & Garden................... D-1 Business Directory............... D-5 Opinion ................................ D-6 Blotter.................................... D-6

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Classifieds............................. D-7

VALLEY NEWS

Thunder hangs out with a young fan Wednesday, Feb. 7, during a ribbon Courtesy photo cutting event at the Canine Support Teams Facility.

A Menifee-based organization that specializes in training service dogs is celebrating some big improvements to its facility and officials are hoping those improvements will make things easier on both the service dogs and the disabled clients they help. More than $30,000 in improvements were made to Canine Support Teams, Inc. property at 26500 Scott Road, including the construction of a paved pathway leading into the facility and improvements to the inside of a building where dogs are kept and trained. The upgrades were celebrated during a special ceremony earlier this month that was attended by city council members, local leaders and longtime supporters of the organization. Canine Support Teams was founded in 1989 with the purpose of training and providing service

dogs to help people who suffer from disabilities to have a more independent lifestyle. Service dogs have been provided to such groups as veterans with post traumatic stress disorder as well as people who use wheelchairs and walkers. The dogs are trained to help in myriad ways such as turning lights on and off, pushing elevator buttons and retrieving dropped items. For the last 17 years, the organization has been working out of the donated facility on Scott Road. Repairs and fixes had been needed at the facility for a while, according to Marketing and Development Coordinator Sally Wing. She said the changes were set in motion in part because of a visit from Menifee Resident Robbie Motter, a businesswoman who is known for her work with nonprofits. Motter pointed out the dirt driveway leading to the facility.

see SERVICE, page A-5

Employers urged to balance social needs with business Tony Ault TAULT@REEDERMEDIA.COM

Recent surveys show that “customer service is going downhill” in the marketplace, and employers need to change to meet the needs of new workers coming into the workplace, contended Sophia Brooks author and customer service trainer. Brooks, CEO of Global Learning Partners, who has many years training human resource managers in the nation, was the keynote speaker, Thursday, Feb. 15, for the Hemet-Temecula Employer Advisory Council at Richie’s Diner in Murrieta. Her focus was on the idea “We Grow the People Who Grow Our Business.” Her talk was titled, “Understanding the Generations in the Workforce.” “A company today needs much better customer service to be viable especially to the millennial generation,” Brooks said. “Millennials come to employers with

a host of ills. They will challenge you today to make a change.” She said that sometimes “the generations collide.” She went through the list of the generations one by one, and with each, she presented a popular TV show musical introduction of “name that generation,” a game that challenged the 70 business owners and human resource managers to name the show. She said that just as the music changed with each generation, so did the challenges for employers through the generations. She said those of the “Silent Generation” aged 73 to 96; the “Baby Boomers,” aged 54 to 72; “Generation Xers” from 40 to 53 and the “Millennials,” 23 to 39 are all in the marketplace now with millennials in the majority. “There is a big difference in the generations,” she said. “But, all want respect. All want to be heard.”

see EMPLOYERS, page A-6

Sophia Brooks, CEO of Global Learning Partners and author, enthusiastically encourages employers to consider the needs of the millennials in today’s workplace during the Thursday, Feb. 15, HemetTemecula Employer Advisory Council seminar at Richie’s Diner in Murrieta. Tony Ault photo


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