Neighborhood Conversation Tioga School October 17, 2012
Welcome and Introduction Village Trustee, Henry Wesseler & Village President, Frank Soto
Agenda
Strategic Plan and Village Accomplishments Update: 2013 Proposed Budget and CIP Crime Prevention and Neighborhood Watch Elgin-O’Hare Western Access / OMP Update Irving Park Road and York Road Grade Separation • Electrical Aggregation Referendum • Intergovernmental Opportunities • Questions and Answers • • • • •
Strategic Plan • In 2010 the Village Board adopted a Strategic Plan • The Strategic Plan articulates an overarching vision for Bensenville • Each year the Village Board sets specific goals and objectives to fulfill that vision • This year, we are holding “Neighborhood Conversations” as part of the goal setting process
Renewed Focus on Customer Service
“WE ARE HERE TO HELP”
CRM • Customer Relationship Management System (CRM) • Responsive to Customers • Transparent and Accountable • Quicker Resolutions • Call Our Action Hotline: 630-594-1515 • Visit Our Website: www.bensenville.il.us
Citizen Survey Location of Respondents
• In 2011, the Village commissioned a Citizen Survey to directly solicit feedback on Village services • 406 out of 2,000 randomly surveyed households responded • 20.3% response rate (95% confidence level)
Citizen Survey • 79% of residents believe the Village is headed in the right direction. • 73% of residents find Village staff polite and respectful • 1 in 2 Bensenville residents participated in Music in the Park and Village 4th of July events in 2011, with a 78% satisfaction rate • 84% of residents feel safe in their neighborhood • 89% of residents are satisfied with our trash collection services
Citizen Survey
• Our survey results were benchmarked against other communities across the nation
– 62% of residents are satisfied with maintenance of our streets • Regional average is 38% – 66% of residents are satisfied with the Village’s communication efforts • Regional average is 45% – 69% of residents are satisfied with traffic management • National average is 54% – 71% of residents are satisfied with our public transportation system • Regional average is 41% – 68% of residents are satisfied with the quality of our customer service • National average is 55%
Citizen Survey • The survey also identified areas for improvement and additional focus in the future: – – – – –
Establishing fiscal stability Keeping property taxes and utility rates low Neighborhood street lighting Snow/ice removal process Storm water management
• What do we do with all this information?
– Determining Village priorities in our strategic planning – Making priority based budgeting decisions – Conducting biennial community surveys to track trends and performance
2013 Budget Process • October 13 – Overview / Departmental Operating Budgets • October 16 – 5 Year Community Investment Plan • October 23 – Other (Includes TIFs, Debt Service and Non-Major Funds) / Recap • October 30 – If Necessary • November 13 – Board approval of Budget
Fiscal Stability Total Proposed Budget: $58,949,677 2013 BUDGET IS BALANCED! Operating Expenditures are funded by Operating Revenues
Improved Fund Balances
Improved Bond Rating • Upgraded to A+ with a “Positive” Outlook • Allowed the Village to pursue aggressive bond refunding saving $1.7 million over the next 11 years
Stable Property Tax Trend
Village is 10% of Your Property Tax Bill
Neighborhood Stabilization Program • Goal is to keep residents in their homes and increase property values • Program provides information and assistance for homeowners facing foreclosure • Call Our Action Line: 630-594-1515 • www.bensenville.il.us
Demolition of Unsafe Vacant Buildings BEFORE
AFTER
No City of Chicago Water Rate Increase • On January 1, the City of Chicago raised water rates over the next 4 years: 25%, 15%, 15%, 15% • The DuPage Water Commission increased their rates even more: 30%, 20%, 18%, 17% • The Village Board is committed to holding our water rates flat for as long as possible
Improved Sales Tax Generation Annual Sales Tax
Projected
$9
Millions
$8 $7 $6 $5
2007
2008
2009
2010
2011
2012
125 New Businesses in 2012
New PNC Bank at Grand/York BEFORE
AFTER
New Roesch Ford and Commercial Truck Openings
Lowest Industrial Vacancy Rates in O’Hare Sub-Region
Northern Business District Reconstruction BEFORE
AFTER
Flooding Problems
Flooding Solutions Storm Sewer Improvements
Stream Bank Stabilization
Northern Business District Planned Improvements
• Thomas Drive, Country Club Drive, Beeline Drive, Eagle Drive, Golf Lane, Maple Lane
Comprehensive Economic Development Strategy • The Plan helps reposition Bensenville to take advantage of the opportunities and challenges brought on by the OMP and EOWA • Funded by an $800,000 FAA Grant • Began in Spring 2011 • Public Open Houses held in January and March, 2012
Volk Brothers Street Improvements BEFORE
AFTER
Federal Community Development Block Grant (CDBG) Funded • Ellis Street completed in 2009 • Henderson Street and Foley Street completed in 2012 • Wood Avenue proposed in 2013 • Martha Street, Ridgewood Avenue and Franzen Street proposed in Phase IV
Planned Improvements • • • • •
Jefferson Street Watermain Replacement Jefferson Street Resurfacing Project Jefferson Street Sidewalk Green Street Resurfacing Green Street Watermain Replacement
Planned Irving Park Road Streetscape Improvements
Crime Prevention Ten year trend (2001-2011) is down 54.0%. Five year trend (2007-2011) is down 32.9%.
Online Crime Data • Crime Mapping Program Available to look up reported crimes in your area. • Updated Weekly • http://www.raidsonline.com
Neighborhood Watch Airport Watch •136 Members • www.oharewatch.org
Interested in our Crime Prevention Programs? • Visit the “Crime Prevention Unit” section of www.bensenville.il.us; or • Contact Officer Joel Vargas at 630-3503455 or jvargas@bensenville.il.us
Saving Money by Consolidating Emergency Dispatch BEFORE
Old Bensenville Dispatch Center
AFTER
New Addison Consolidated Dispatch Center
Savings of $160,000 annually
Fiscally Responsible Expansion of Police Capabilities • New Equipment Increasing our Response Capabilities • Obtained $250,000 worth of Starcom Interoperable Radios at no cost to the Village through a joint grant
• DuPage County Special Operations Unit • Northern Illinois Police Alarm System Mobile Field Force
Police Facility Study CURRENT
FUTURE
Elgin–O’Hare Western Access Update • $3.1 Billion of funding secured by the Illinois Tollway • 65,000 permanent jobs created by 2040 • Local tax revenue increase of $29 million annually
OMP Update
York Rd.
Devon Av.
Future Western Access/ Terminal
OMP Residential Sound Insulation Program
• Total Project Value of $8-10 Million funded by O’Hare • 1,799 Bensenville homes planned for insulation • http://www.oharenoise.org/
Irving Park/York Road Grade Separation
• $64 Million project funded by a Federal CREATE grant • $1.5 Million in Village costs for new street lighting, roadway enhancements and water main relocation
Irving Park/York Road Grade Separation
• 1st Bridge Completed in 2012 • Timeline for 2nd Bridge: –Contracts Awarded: late 2013 –Construction of Bridge: 2013-2014 –Construction of Roadway: 2014-2015
Electrical Aggregation Referendum • Referendum question on the November 6th ballot • Nearly 250 communities have already approved similar referenda – Participating communities have seen a 19%-49% reduction in their energy supply rate with a 39% average reduction
Electrical Aggregation Referendum
Conceptual Redevelopment of Mohawk School
Existing Conditions
Concept Design
Quiet Zone Implementation Design and construction of Safety improvements at rail crossings (York, Center, Addison, and Church) to lower the FRA risk assessment thereby allowing the train horns to go silent. Plans include installation of a quad gate system at York Road, and medians/delineators at other crossings to prevent vehicles from attempting to circumvent the crossing gates. (CY 2013 - 2014)
New Sports Field at Redmond Park BEFORE
AFTER
Funded with a $100,000 contribution from Robert Morris University
Questions and Answers