L: Loana’s Restaurant. Lola speaking.Can I help you? A: Good morning. I want to make a reservation. L: Yes, of course. Could I have the name for the reservation, please? A: A-N-A L: All right Ana, for what day do you want the reservation? A: I want the reservation for Saturday, please. L: Is it for lunch or for dinner? A: For dinner, please. L: For how many people would that be? A: We are going to be two. L: Well, at what time would you like your table? A: Could be it at 9:00pm, please? L: Hmmm… I’m so sorry but we haven’t any table at nine. We have a table for two people in the second turnover at 10:00pm. Is it too late for you, Ana? A: A little bit, but it’s okay. L: Could you give me your contact number, please? A: 658-694-239. L: Then, you have a reservation for two people for Saturday night at 10:00 o’clock. Is it okay? A: Yes, madam. Could you tell me how I can get to the restaurant, please? L: Are you arriving by car? A: No, we are going to arrive walking. L: Okay, you can take the underground to Sol station and when you leave the station you must take the second street on the right and we are there! A: Oh! It’s easy! Thank you. L: Can I help you with anything else? A: No, Thank you, all is correct. I’ll see you on Saturday. L: Okay, thank you very much. Goodbye!
By Ana & Lola. CSM 2014-2015