Incentives for Holiday Furnished Premises, Tourist Villages, Guesthouses, Hostels & 2* Hotels - FAQs

Incentives for Holiday Furnished Premises, Tourist Villages, Guesthouses, Hostels & 2* Hotels – FAQs A. Section | General A.1. Are applications only available online?

Yes, only applications registered online by filling in the FORM will be considered.

A.2. When will applications be open?

Applications can be submitted as of Friday 16th April 2021 directly on the above link and will remain open until 16th May 2021.

A.3. Who should I contact if I have a query?

This scheme is being administered by the Malta Tourism Authority. You can reach us on hscheme@visitmalta.com or alternatively call MTA Head Office Reception on +356 2291 5000. Your call will then be diverted to one of our team members. Kindly note that our offices are open from Monday to Friday from 08:00 – 17:00hrs (CEST). Enquiries over the weekend can be forwarded on the above email address for one of our team to then get in touch with you directly in due course.

A.4. Are the figures included in the scheme inclusive or exclusive of VAT? All figures referred to in this scheme are inclusive of VAT. A.5. Who can apply for the scheme?

Anyone with a MTA licence for a Holiday Furnished Premise, Tourist Village, Guesthouse, Hostel or 2* Hotel is eligible to apply for the scheme.

A.6. How much funds are available for this scheme? €1.5 Million (incl. vat) A.7. How much funds are allocated for applicants through this scheme?

Category A - €1,000 for Guesthouses & Tourist Villages.

Category B - €500 for 2* Hotels.

Category C - €250 for Licensed Holiday Furnished Premises & Hostels.

H Scheme FAQ’s – 16th April 2021

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B. Section | Terms & Conditions B.1. I have done some marketing in March 2021. Would this be eligible for this scheme?

No, the international digital marketing would need to be done at any time between the 16th April 2021 untill end of year 2021 targeting tourism towards Malta and Gozo between June 2021 and December 2021.

C. Section | Applications Stage C.1. How long will it take to fill in and submit the online form?

It should take no longer than 15 minutes to complete. Once you start the application please ensure to complete it as it is not possible to save the form. An application is only considered 'submitted' when it has been fully filled in.

C.2. How will I know that the application has been submitted?

The application is submitted once you receive the automated confirmation message. Should you not receive an email acknowledgment within three (3) working days, kindly contact us directly on hscheme@visitmalta.com.

C.3. I noticed that I made a mistake after submitting the form, what should I do?

All you must do is re-submit your form and add a note in the form under the heading ‘Additional Details’. The second form will supersede the first one.

C.4. Do I need to present any documents at application stage?

No documents need to be provided at application stage.

C.5. Can I apply for more than one premises?

Yes, subject to a relevant MTA licence.

C.6. If I have more than one premises do I need to submit a separate application for each?

No, you can fill one application form and attach the relevant excel sheet listing the information required for all the premises.

C.7. How will the applications be vetted?

Each application will be considered individually and handled by the Malta Tourism Authority.

On receipt of the application form, you will receive an email with the contact details of the team member assigned to your application.

D. Section | Intermediary Stage D.1. How long does it take for my application to be evaluated by MTA and for a decision to be communicated?

We aim to communicate our decision within one month of receiving an application, provided that all required information is made available.

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D.2. Do all licencing contributions and fees with the Malta Tourism Authority have to be fully paid for the applicant to receive any funds through this scheme?

Yes, all contributions and fees would need to be paid to the Malta Tourism Authority.

E. Section | Claim Submissions E.1. When can I provide the supporting documentation required for the claim?

Information relating to the final claim will be include proof of activity and receipt for the spent in international digital marketing. Final documents will be required at ‘claim stage’ which will take place on a post marketing basis.

E.2. What classify as international digital marketing for this scheme?

An advertising done through the internet which is seen internationally and not locally. This may include boosting ads on social media platforms such as Facebook, Instagram and Linked In targeting international markets, Programmatic ad banners through International websites and AD Serving using YouTube and Google.

The information contained herein is intended for guidance purposes only. The guidelines shall be applicable as from 16th April 2021 and can be reviewed or updated at the discretion of MTA.

H Scheme FAQ’s – 16th April 2021

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