Social Media Workshop (Nov 12, 2024) - See Monterey's Wayfinding Destination Education Series

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Social Media Workshop

November 12, 2024

See Monterey Social Media Team

See Monterey Social Media Team

Content + Creative Manager

Marci Yeater Marketing Coordinator
Marliese Myers

Lou Hammond Group See Monterey Team

Since We Met Last in April...

See Monterey Social Media Wins

• Increase short form video content

• Consistent collaboration with member businesses

• Share more consistently on Instagram Stories to amplifying awareness

• Prioritize saves and shares over likes

• Jump on trends quickly

• Key Achievements Since April

o 4K+ New Instagram Followers

o 15% Increase in Social Engagements

Workshop Goals

To educate, unite and align Monterey County’s marketing communication efforts with local businesses

What we'll cover:

• Creating a social media plan

• Ensuring mindful and effective messaging that drives visitation locally & regionally

• Developing social posts & reels

• Sharing resources

• Measuring success

• Getting involved with See Monterey

• Q & A and networking

• Differentiates Monterey County through natural beauty and a variety of experiences

Brand Identity Naturally Connected

• It speaks to the many paths, literal and figurative, people find themselves on while exploring the destination Find Your Way Here Campaign Toolkit

Content Pillars

Connecting Brand Identity to Content

Build Your Content Calendar

FY 24-25 Co ntent Calend ar

Plan ahead but be sure to save space for tests & trends along the way!

Creators & Influencers

Key Strategies

Brand Consistency

Consistent branding and messaging build a recognizable and trustworthy brand presence.

Content Diversification

Diverse content keeps audiences engaged by appealing to different groups and keeping posts fresh and dynamic.

Short Form Video

Short-form videos are engaging and shareable, making them ideal for capturing attention and meeting users' short attention spans.

Community Building

Building a strong online community boosts brand loyalty by making followers feel valued and encouraging meaningful interactions.

Trend Adaptation

Keeping up with trends ensures content stays relevant, engaging, and reaches a wider audience.

Local Creators

Partnering with local creators allows us to be different places at once & connects us to Monterey County's community, building trust and credibility.

Creating Content

Develop & Maintain a Social Tone & Voice

We want to ensure our audience sees us as a page that respects them, genuinely cares about their thoughts, and values their time.

Creating Content

Best Practices To Stand Out On Social

Feature User-Generated Content

Generate positive social proof

Infuse Personality

People prefer to follow and engage with brands that seem authentic

Use Specific Calls To Action

Direct followers to leave a comment, save a post or visit our landing page

Creating Content

Best Practices To Stand Out On Social

Go For Engagement

Create engaging in-feed social content, preferably with short-form video

Add Value To Your Audience

Put a smile on their face, teach them something, or make them feel inspired

Prioritize Saves & Shares

This represents an active engagement & is more valuable

Content with Impact

• Infuse responsible travel messaging

• Set clear expectations

• Support local businesses

• Link to credible sources

Creating Content

Communication Is Key

Creating Content

Communication Is Key

Engage & Respond

• Reply to messages & comments promptly

• Conversations build trust, so actively participate in discussions Manage the Narrative

• Be clear, direct & transparent

• Address concerns privately

• Don't feed the trolls

Creating Content LinkedIn

Tips

• Post or re-share content once a day

• Inspire, entertain & inform your audience

• Share relevant articles, ideas and stats with a custom graphic

• When acknowledging a post – comment with 5+ words

• Use images with people, share what your team is up to

• Include relevant hashtags – categorize content and reach a specific industry

Creating Content  Use

Hashtags & Emojis

Hashtag Power

• Hashtags categorize your content, helping users with matching interests find your posts

• Consistently include your brand hashtag in captions to build recognition

• Use a mix of popular, moderate & niche hashtags (9-15 total)

Creating Content  Use

Hashtags & Emojis

Emoji Power

• Add a dash of fun and personality

• Pick emojis that clearly connect to your content and boost your message

• Ensure emojis enhance, not distract, from your message

Creating Content  Anatomy of a Social Post

1. Large, vertical eye-catching image or video that is high quality and evokes emotion

2. Start with a hook + stand-out caption

3. A strong call-to-action, show don’t tell

4. Short + sweet

5. The right hashtags

6. The right tagging

7. Timing is everything

8. Trending sound

9. Always be testing

10.Familiarize yourself with photo + video editing tools

Do choose images that inspire Don’t choose images with low Image Examples

Social Media Tools

Anything Else?

Creating Content  Instagram Stories That Engage

Creating Content  Instagram Stories That Engage

Working with Influencers

• An influencer has a large social media following within a specific industry

• They shape opinions, behaviors, and purchasing decisions

• Influencers are viewed as credible, knowledgeable, and trustworthy, even when compensated

• Influencers represent their personal brand; creators focus on content development and production

• Leverage the content influencers create about your brands

• Ensure your PR contacts are updated in the Extranet to receive influencer leads

Working with Local Content Creators

• Identify local content creators to act as extensions of the team

• They focus on the development and production of content

• Utilize them to discover new openings and events around Monterey County

• Ask for unlimited rights to content for marketing use in social, blogs and more

• Foster an ongoing relationship to ensure continued collaboration

Anne, @annesnature_shots

Ashley, @themontereybucketlist

Content Missions

• October: New Businesses, Monarch Migration, Halloween Events & Activities

• November: Salinas Food Trucks, Wildlife Spotting, Seasonal Displays

Ask Yourself:

• What is the story I am trying to tell?

• What is the easiest, quickest, and most effective way to tell it?

• What scenes and imagery do I need to capture?

• What emotional response do I want to evoke?

2025 Trends to Watch

• Short-form video: Grab attention in 30 seconds or less

• Use disappearing content to create a sense of urgency & exclusivity

• AI powered content creation

• Social media as a search engine

• Move toward more authentic & niche influencer marketing

• Amplify the power of user-generated content

• React to trends fast, but only if it's relevant to your audience

• Social media dominates the awareness stage

• Look to others for inspiration

Objective: To showcase the diverse and unique experiences that Monterey County has to offer by collaborating with the destination’s local businesses, attractions, hotels, and restaurants and valued members.

Goals:

• Enrich content

• Extend reach to a wider audience

• Community engagement

More Ways To Get Involved

Keep Us Informed

Tell us what your business is up to! Share any deals or discounts that you are offering for locals, upcoming events, new menu items, etc. to promote.

Members can update their own listing, event and special offer content via the Extranet.

Share Content with Us

Share recently updated photos and videos with us!

Tag Us

Use the hashtag #SeeMonterey or tag us for amplification.

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