4. FAREWELL Experiencing

The experience itself is ending, but your guests should be leaving you inspired and energised to make changes in their lives, and to share their new story with others.

Help them get started.

“Farewell is where your guests are finally brought back to reality. Help them disembark.”

Key Questions

1. Do you remain fully focussed on your guests until farewell?

2. Do you conclude the experience by encouraging your guests to reflect, appreciate and share?

3. Do you leave your guests with a warm close?

4. Do you ask your guests what they enjoyed and what you could have done better?

5. How do you stay connected with your guests?