Best of Queensland Experiences Program

The Best of Queensland Experiences Program (BOQEP) is one way that you can monitor your performance and measure the impact of changes made to enhance your guest experience.

BOQEP has been developed to:

• guide operators in delivering exceptional customer experiences and aligning with Queensland’s brand;

• provide a measureable benchmark for the business based on current consumer expectations and best practice standards;

• provide operators with valuable consumer insights about their business to drive improved performance; and

• inspire operators through consumer advocacy and prioritised marketing opportunities.

By meeting guests’ need for transformational experiences, you can garner more positive online reviews and improve your BOQEP result.

For more information visit https://teq.queensland.com/ experiences/best-of-queensland-experiences

How Others Have Done It

Case studies and examples.