Know how cloud phone systems have outshone & out performed traditional business phone systems

Vital Telcom How cloud phone systems have outshone & out performed traditional business phone systems

https://www.vital-tel.co.uk/

Main Contents

Overview Features Comparison

Reliability & Cost Choose the Best fit

Overview Vital telcom allin1number is the ultimate VoIP service, offering sophisticated Hosted PBX solutions, customisable to provide any size of business a unique advantage.

As a band-aid for the small business to complex large corporate solutions, you'll be sure to benefit from allin1number, the Vital Telcom communications suite. Features as; call recording, call monitoring, web conferencing, Chat bots, eReceptionist, Bria mobile app, Whisper announce/DNIS, Homeworker, ITFS, UIFN plus many more.

A cloud phone system, or AKA hosted PBX, has many benefits over the traditional phone system. Starting with flexibility to scale up or down, in today’s business world its important to be able respond quickly to demand. The very reason why cloud PBX’s are designed with agility in mind.

Cost effective and cheaper than on-premises phone systems.

With no obsolescence, there will be no need to ever change your phone system again.

Features The traditional PBX is limited offering basic features as: Voicemail, Ddi, Caller id, Call waiting, single site BLF’s (busy lamp fields).

Call forwarding and internal transfer and various hunt groups.

Basic conference calling.

Cloud VOIP systems in addition provide so much more, below are but a few: Mobility: Configure your business lines to operate from anywhere, including mobiles - bria smartphone app.

Flexibility: Simple to use web portals keep you in control , whether to ‘on the fly’ configure your routing groups, call forwarding, Sophisticated conference services: with allin1number we offer allin1conference an intuitive timesaving dial-in service.

Included in-built Disaster Recovery: Automated or manual call redirect on Fire or building evacuation. Failsafe options for inbound and outbound calling. allin1number e-Receptionist service for DR or overflow calls.

Home worker/Remote worker solutions for all businesses, from; Contact-Centre part time workers, or your sales personnel.

Advertisement on hold, rather than MoH, Sophisticated call screening with junk voicemail, hot desk, door entry, tannoy, Unified Messaging, 1-Voicemail for your (Ddi & mobile), Ad-hoc call recording, Fax to email -email to FAX, Computer Telephony with CRM integration, Custom chat bots (1-1 chat, broadcast multimedia marketing), ring back when free, multi-site-global BLF’s.

Advanced MIS, customisable soft phones for contact centres, Third party CRM integration. Agent empowerment, compliant Call-Recording, ACD working, silent login, silent record, DNIS routing & Whisper announce, IVR, complex call delivery options for high value callers, remote agent login from anywhere, scheduling, tracking & training from workforce optimisation tools.

Comparison Cloud VOIP

Traditional PBX

Cost of Service

Cheaper, both for setup and ongoing, no line rental, maintenance, cheaper calls.

More expensive, inflexible, ongoing expensive maintenance contracts.

Major Advantages of Service

Feature-rich, with no obsolescence, continuous FREE ongoing S/W enhancements and new features.

Simple setup, use trad.Key-phone, or a soft phone (PC & Headset). Alternatively the Bria mobile app enables Ddi calls to be made & received when out & about.

Reliable and time-tested technology, while the price has dropped, on premises PBX’s are comparatively expensive. Each bolt on e.g.(Call Recording) comes with a large install cost and heavy ongoing maintenance charges. While this was accepted before, cloud brings change

Major Disadvantages of Service

None, allin1number provides a fully redundant service. If your building has a power outage, calls are diverted to another site, or to our e-Receptionist

Obsolete technology relies on PSTN and power connections, so power and network outages will affect business.

Ayava now in receivership, no upgrades.

Best For

All businesses. Fully scalable & cost effective. With individually customisable solutions, allin1number provides USP for all clients

Other than customers having recently purchased traditional equipment, there is no commercial reason to use on premises hardware or PBX’s in 2017!

Reliability & Cost Reliability 99.997% Cost, Cloud VoiP wins every time.

An on-site system has higher up-front purchase costs. Often spread by leasing, yet retaining expensive and unnecessary on-going annual maintenance costs.

For a hosted system a cost effective setup is guaranteed.

Businesses only need to purchase handsets, which can be often included as part of a contract, eliminating ALL upfront costs.

Hosted systems are offered via way of an attractive OPEX rental cost, on a per extension basis. Calls are cheaper, bandwidth too, yet confidence that what ever new and unique features or functionality is required by businesses, it can be provided via allin1number Cloud.

Thank you for your interest !

So which is best for fit for your business?

As you might have gathered the information & the answers to allow you to make an informed decision, have now been provided.

Choose the best fit for your business accordingly !

For further information view our secure website https://www.vital-tel.co.uk or talk to a pre-sale specialist on +44 207 048 8821