10Q1

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Are we experiencing an exit from the global financial crisis? Or is South Europe close to a new crisis that may affect the European Union and the Euro? This year started vaguely and it contin‐ ues with multiple fluctuations around the globe on a daily basis. On the other hand, there are strong indicators of many markets in recovery, even some showing first signs of growth or poten‐ tial for growth in the short term. Surprises may arise from unexpected or “expected” causes, but for sure, expecting the unexpected is still the current state‐of‐affairs.

Focusing on how to manage market, operational and legal risks is paramount, as well as cost re‐ duction but also long‐term client service. On our behalf, we remain a strong and faithful technol‐ ogy partner and we continue to strive to provide our clients with the best‐of‐breed global solu‐ tions, to help them optimize business processes, improve their services and client retention but also to help them for a quick and beneficial ROI during these difficult times.

Private & Personal Banking: Expand your opportunities in a competitive market

Affiliated Member of the Association of Greek Institutional Investors

ISO 9001:2000

Today’s wealth management environment has become highly competitive. In addition to su‐ perior performance, clients expect responsive service and clear, accurate information.

Finvent’s platform has evolved to meet the dynamic needs of private client practices, whether independent or part of a larger finan‐ cial institution. Encompassing the entire invest‐ ment management process, it enables wealth managers to make better informed decisions and communicate more effectively with cli‐ ents, while streamlining operations and in‐ creasing profitability. It’s the only fully inte‐ grated solution that provides:

♦ fast access to real‐time portfolio and posi‐ tion data for informed decision making and immediate answers for clients ♦ portfolio modeling and rebalancing for mak‐ ing adjustments across all accounts ♦ efficient and seamless trade order manage‐ ment for fast and accurate transaction exe‐ cution ♦ built‐in client relationship management (CRM) for more productive client interaction and prospecting

♦ customizable, flexible, and automated portfo‐ lio reporting to meet clients’ highly individual‐ ized needs ♦ enhanced compliance capabilities to meet increasingly complex regulations ♦ timely and accurate reconciliation to minimize exceptions ♦ the largest network of custodians providing reconciliation ready data ♦ billing automation tools for on‐time billing and faster revenue collection ♦ tracking and reporting on key compliance is‐ sues (SEC regulations), demonstrate those issues were resolved through rule checks, review policies and compare them with client commitments.

No matter how low or high is the amount of assets; Finvent equips Wealth Managers with solutions to serve clients better and manage operations more efficiently. Moreover, these solutions are designed for scalability, in order to grow assets and client base without growing resources or technology infrastructure.

To learn how you can benefit from our solution contact us at sl@finvent.com

Download Index Performance Data Directly into Advent Portfolio Exchange (APX) Performance analytics is crucial to both investment decision‐making and client reporting, help you understand the sources of portfolio performance, either at the sector or security level, and viv‐ idly demonstrate the value of your firm’s portfolio management expertise.

Finvent provides you with an Index data service which simplifies the process of

obtaining, downloading, and maintaining benchmark performance data for use in APX’s performance analytics module. We format the index data specifically for APX, and package it for direct download. So the entire process is easy, efficient, and accu‐ rate.

You can now leverage all of the power in the APX performance analytics reporting

capabilities, where you can look at per‐ formance attribution and contribution reports which show portfolio perform‐ ance against indices at the industry and security level.

To learn more on Index Data service con‐ tact us at sl@finvent.com.

Handling Shareholders Registry efficiently Having full overview on all business and technical related trading processes through a seamless integration can optimize your day‐to‐day business. Finvent provides you now with a solution that enables front of‐ fice personnel to manage a wide range of tasks related to any kind of investment in‐ strument, either as part of a mutual fund investment or any other collective invest‐ ment scheme.

Finvent’s solution covers the whole invest‐ ment lifecycle from recording subscriptions and redemptions requests, allocation of fund units, maintenance of fund share‐ holder information, calculation of subscrip‐ tion and redemption fees, administration of sales revenues and shareholder reports.

Individual financial advisors, team leaders, branch managers, operations, and execu‐ tives have a complete transparent overview

of their business via configurable views.

This highly scalable solution enables thou‐ sands of financial advisors in branches across multiple countries to manage their clients and their investments.

To learn more on our Shareholder registry solution contact us at sl@finvent.com.

Do Family Offices need portfolio management systems?

Family offices are a growing force in the international investment community. The number of ultra high net worth families around the world has proliferated as the wealthy in developed countries accumu‐ lated assets during the recent boom years, while rapid growth in the emerging econo‐ mies of Asia, the Middle East, and Latin America has created—and will continue to create—a whole new swathe of family fortunes. And as more families come to appreciate the range of wealth manage‐ ment services that a family office can pro‐ vide, demand for such structures is ex‐ pected to grow.

The current market turmoil means there is even more attraction for high net worth families in establishing a single family of‐ fice, or within a multi‐family office. For rather than being held hostage to the fluc‐ tuating fortunes of traditional financial service providers and their investment

policies, with a family office they can exer‐ cise greater control over how they invest and manage their wealth in a way that meets their specific long‐term objectives.

But while the sector as a whole looks set to flourish, if individual organisations are to live up to the high expectations of their client families they must offer exceptional levels of service. And to provide that, it is increasingly important that family offices have a sophisticated technology infrastruc‐ ture in place—an area where, for the most part, the industry has been lagging to date.

Throughout the financial services industry, technology is becoming an evermore inte‐ gral part of the organizational framework.

It is through the use of sophisticated sys‐ tems that firms are proving best able to seek out returns in this increasingly global‐ ised, complex, and rapid fire investment environment—and do so in a risk and cost controlled manner. But while cutting edge

IT capabilities are indispensable, how the systems architecture is structured is equally important. Improvements are possible by implementing a specific solution to fix a particular problem, whether that happens to be a new trade order management sys‐ tem, a more robust risk engine, or a better reporting tool. But addressing an issue in isolation will only produce limited results.

Rather, the greatest gains will come from having a reliable and functionally rich plat‐ form that encompasses the full breadth and extent of the trading lifecycle, integrating the various front and back office functions in a virtuous loop of data integrity and op‐ erational efficiency. And it is through this type of comprehensive framework that a family office’s latent synergies can be fully realized.

To learn how you can benefit from our solu‐ tion contact us at sl@finvent.com

Improving our services via your feedback

New Clients for Finvent

Reaching one year since the launch of our Client Support Portal, which was driven by your needs expressed on last year’s satisfac‐ tion survey, we con‐ tinue our effort to optimize your daily business via our services.

A promising outlook is given by the fact that 30% of 2009 cases where submitted via the Client Support Portal, as well as the

There is no doubt that 2009 was a diffi‐ cult year that set back the market in every aspect .

It is however very promising the fact that within this crisis, Finvent managed to enhance its client portfolio with new clients in Greece and Mauritius and expand its territory having its first cus‐ tomer in Cyprus.

This enhances our trust in providing best‐of‐breed software solutions in ad‐ dition to high‐quality professional ser‐ vices.

high satisfaction level (85%) regarding the portal itself, re‐ ceived on our last survey.

We would like to thank you for your valuable feedback which helps us bet‐ ter understand your needs and improve our services

Visit our Client Portal on www.finvent.com/Portal

Clarity Systems receives Subscribe to news@Finvent

Did you know that…. …there are “smart” ways of quickly and efficiently find‐ ing data in APX?

Click here to see how

Visionary positioning Clarity Systems, a leader in cor‐ porate performance manage‐ ment (CPM) and external re‐ porting solutions, announced that Gartner, Inc. had positioned the firm in the ‘Visionaries’ sec‐ tion of the Magic Quad‐ rant™ for Corporate Performance Man‐ agement Suites.

“We believe our positioning in the Magic Quadrant clearly makes us the leading independ‐ ent CPM specialist,” said Mark Nashman, President and CTO, Clarity Systems. “Companies that want a single, unified solu‐ tion with a low total cost of ownership rather than the

patchwork of acquired applica‐ tions delivered by the mega‐ vendors are selecting Clarity Sys‐ tems. This is validated by our con‐ sistently top scores in customer satisfaction surveys and 40 per‐ cent year‐ o v e r ‐ y e a r growth in revenue,” added Nashman.

Clarity Systems is the leading in‐ dependent CPM specialist, pro‐ viding enterprises with a unified and open approach to CPM with its solutions, Clarity 6 and Clarity FSR™.

To learn more on Clarity Systems solutions contact us at info@claritysystems.gr.

New Axys Release We are pleased to announce that your Axys Release 3.8 software (or new installation code) is now available on the Advent Download Center, which you access directly from Advent Connection. You’ll be asked to log into Advent Con‐ nection. If you don’t already have an Advent Connection account, click the "Register" button, and enter your e‐mail address. You will be emailed your login credentials immedi‐ ately.

For assistance contact us at support@finvent.com.

Your opinion counts Send us your comments and requests regarding our newsletter and / or our company and products at mktg@finvent.com

The contents of this newsletter are for your general information and use only and are not intended to address any particular requirements. The contents do not constitute advice, recommendation, representation, endorsement or arrangement by Finvent nor intended to be relied upon by users in making (or refraining from making) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision.