B4B Tutorial

Dealer (B4B Orders) Tutorial Effective March 31st 2010

Step 1: Member logs on and makes purchase. Member receives this “congratulations - order pending” email.

YOUR DEALERSHIP’S NAME HERE

YOUR DEALERSHIP’S NAME HERE

Step 2: Your dealership will recieve an emailed notice to alert of new B4B order. Dealer logs onto B4B from link in email.

Note: It is possible for B4B emails to be sent to several addresses at your Dealership.

To do this log on to B4B using your dealer code.

Click “CHANGE ACCOUNT DETAILS” Add email addresses NOTE: White’s tax invoice for B4B “DELIVER” orders will be emailed to ONLY the ONE address we hold for your Dealership in your WHITES account.

YOUR DEALERSHIP’S NAME HERE

YOUR DEALERSHIP’S NAME HERE

Hyperlink to B4B

Step 3: Orders page opens Select order with status ‘NEW’ By clicking on the “Details” icon

This is the new order for processing.

Note your customers name not shown

Click Here

Step 4: Transact credit card payment using credit card details and order value displayed 1)

2)

CREDIT CARD ACCEPTED - Click “payment processed” button

This: 1)Confirms your dealerships responsibility to collect payment from your customer.

2)Sends an irrevocable Sprint3 order for the goods to Whites.

3)Authorises Whites to ship the goods to your customer.

CREDIT CARD DECLINED – Click “credit card declined” button Note: Bank deposit option removed

Step 5: 1) 2)

CREDIT CARD ACCEPTED – full order details appear (as shown below) CREDIT CARD DECLINED – appropriate message auto emailed to your customer

ealer

ce D Invoi

Step 6:

mail

E

Your White’s tax invoice shows your customers “Deliver to” Name + Address and is emailed to the address we have recorded in your White’s account

admin@whites.co.nz Email: Phone: 07 849 5493 Fax: 07 849 6493 GST Number: 41-983-892

W White (Wholesale) Ltd 14 Karewa Place P O Box 10261 Te Rapa Hamilton 3241

TAX INVOICE Deliver to:

CSOL LTD YOURTEST DEALERSHIP’S NAME HERE Keith Larkin Shows your customers 18 Karewa Place name and delivery address.

Te Rapa, Hamilton

Code

Delivery

YOUR DEALERSHIP’S CSOL TEST LTD P.O BOX 1234 CHRISTCHURCH 8440

Customer CSOL_DEALE

Description

NT24002 AIR FILTER KAW KLR650 87-08 FREIGHT-COUR FREIGHT - COURIERPOST

FREIGHT-COUR FREIGHT-COURIERPOST

RUN - OUT ITEMS TERMS OF SALE NO WARRANTY NO CREDITS ON CORRECT ORDERS

Order Number B4B8355

Packing Sli Quantity 1.00 1.00

NAME HERE

246543

Invoice Number:

Phone: 03 333 4444 Date 26/03/2010

Charge to:

Internal Reference Sales Person Page B4B8355 B4B 1

Unit

Price

EA

$17.75 $3.25

1.00 EA

Discount

Amount

$9.60

Total Net

GST Invoice Total Including GST Ownership of goods remains with W.White (Wholesale) Ltd until the purchase price and all sums owing by the buyer are paid in full.

$17.75 $3.25

$9.60

$21.00

$2.63 $23.63

Custo

mer E

mail

Step 7: Your customer receives email message showing order shipped and track and trace details

YOUR DEALERSHIP’S NAME HERE YOUR DEALERSHIP’S EMAIL YOUR DEALERSHIP’S PHONE NUMBER

Step 8: This copy of order details, and Dealer contact details for all enquiries goes with the goods to your customer

Hi Keith, Thanks for your Bits4Bikes order, the contents of your order is displayed below: Product

Quantity Price

Sub-Total

12X120/70F006 1

58.973

58.97

CNCBTX14-BS 1

100.515 100.52

Shipping 0.00

TOTAL

$159.49

Should you have any questions about your order, or require a tax invoice, please contact your dealer immediately: YOUR DEALERSHIP’S NAME Csol Test YOUR DEALERSHIP’S PHONE NUMBER Ph +64 3 333 4444 YOUR DEALERSHIP’S EMAIL csolutionsltd@gmail.com

Contact your dealerare fornot all enquiries.

Shipment claims accepted after 2 days from delivery.

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