SaaS based Enterprise web application – good or bad? Published July 27, 2016| MK
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“We are constantly bombarded with employees not going to correct domains to login and they do not know their domain. This is not going away so we need a solution. They do not know their domain so they Google our company name and always get our public URL instead of their subdomain. They try to login and it tells them their email does not exist.”
When I heard this from my customer, I was thinking why a SaaS Solution was not helping an enterprise or how it can be educated well to them? My customer’s traditional app was deployed in a Single Server and various account holders (Customer’s clients) used the same domain name. Every account is di erentiated with email address and when they logged in, they had to choose their accounts associated with email address. It was designed long back and was the root cause for various issues such as dashboard loading, tough to switch between accounts, Reports takes time and data can not be easily measured as all account details were stored in one location / database.