The team at CARTERS Wairarapa
The eighteen sta from our former Masterton and Carterton stores – some of whom have been with us for more than fifteen years - have all transferred to our new CARTERS Wairarapa store,” says Steve Tasker, branch manager.
Steve has been the branch manager of the two former local stores for nearly two years, building on another two years of CARTERS experience in Nelson.
Each CARTERS sta member has a role designed around how best to serve the company’s building partners. As well as Steve as branch manager and Matt Williams as area manager, CARTERS Account managers are there to support customer’s building projects at each stage and help to keep them running smoothly by partnering together.
Tradies will also find customer service representatives in store to help them, as well as yardies outside, who do the picking and packing, and the store’s drivers. On call are local telesales sta to help with project estimates and orders over the phone – including all those urgent requests. The 0800 CARTERS number means customers can talk to one of the team about their project requirements easily. In the background are e icient inventory and administrative sta
“Every team member plays a big part in making our service
Partner with CARTERS and reap the rewards
Calling all tradies, CARTERS
Wairarapa is committed to being your building partner.
“Whether you’d describe yourself as an independent residential builder, a small-tomedium sized business, or a big construction company,” says Steve, “we have something to o er you.”
“One of the great opportunities with CARTERS is that you can open a trade account at your local store and immediately have access to products from any of our 50 branches around the country.”
to join. As a member you get rewarded for every on-time payment you make on your trade account by being allocated ‘Advantage’ points. These are redeemed for incredible rewards – including your ticket to CARTERS yearly international adventures.
Other CARTERS Wairarapa features are that it’s open on Saturdays, and it keeps its tradie business partners up to date with news and Licensed Building Practitioners skills maintenance requirements through its Trade Leader publication. This is now available online.
great,” Steve says. “We all contribute to the success of our customers’ businesses.”
CARTERS takes pride in supporting its sta through
professional development and learning programmes so that its knowledgeable team can best support trade customers to deliver residential and commercial building projects.
A digital tool belt is a click away for CARTERS account holders with its trade portal and app. Trade account holders can order online, view project estimates online, search invoices and statements, and experience clean, e icient, and e ective service. CARTERS digital solutions also connect to Xero Accounting software. “We’ve made the business of building easier.”
The CARTERS Advantage loyalty programme is worth checking out – it’s stood the test of time. If you spend over $25,000 (excluding GST) a year with CARTERS, you can be invited
There will be no change to the way CARTERS trucks make site deliveries because of the transition to the new CARTERS Wairarapa site. Deliveries have been carried out by the Masterton team for a few years now, so “everything is expected to transition without a hitch,” says Steve.
All tradies are invited to CARTERS Wairarapa branch for a Trade breakfast on 18 August 2023 to hear about what CARTERS can o er you. Visit the new CARTERS Wairarapa site and check out its bigger layout, fully sealed yard, drive-in-drive-out bulk store, towers of new racking, and new products.
CARTERS: supporting the building industry
Growing and supporting a building industry which, in turn, supports CARTERS, is something the company is passionate about. CARTERS supports a range of industry building organisations, alongside local and national events, educational seminars and more. Sponsorship lets CARTERS get involved within the industry and with decision makers of the future. CARTERS also helps with ongoing industry education through its Trade Leader magazine, which supports the Licensed Building Practitioner scheme.
REGISTERED MASTER BUILDER CARTERS: APPRENTICE OF THE YEAR COMPETITION
This event celebrates fresh talent in the building industry, encouraging keen young builders and recognising great employers.
www.apprenticeoftheyear.co.nz
REGISTERED MASTER BUILDERS HOUSE OF THE YEAR COMPETITION
Recognising the success of outstanding new build projects each year encourages higher standards throughout the industry. CARTERS sponsors the ‘New Home $1 million – $1.5 million’ category each year.
www.houseoftheyear.co.nz
NEW ZEALAND GREEN BUILDING COUNCIL (NZGBC)
CARTERS is a member of NZGBC, a non-profit organisation that promotes green building practices and better buildings for healthier, happier people.
www.nzgbc.org.nz
CONSTRUCTIVE
Constructive is an industry forum lead by Registered Master Builders which CARTERS is proud to be a part of. It encourages collaboration and discussion to bring about positive changes for the good of the industry across the entire supply chain.
www.constructive.org.nz
NEW ZEALAND CERTIFIED BUILDERS (NZCB)
NZCB and CARTERS have partnered for several years to bring tradies a raft of educational seminars and workshops relevant to their ongoing learning requirements. CARTERS also supports the annual NZCB conference.
www.nzcb.nz
REGISTERED MASTER BUILDERS COMMERCIAL PROJECT AWARDS
Setting the benchmark for commercial construction projects, CARTERS is a key sponsor of the Commercial Project Awards run by Registered Master Builders, celebrating large- and smallscale commercial projects and their teams.
www.commercialprojectawards.co.nz
NEW ZEALAND INSTITUTE OF BUILDING (NZIOB)
CARTERS has partnered with NZIOB to deliver a series of industry training workshops (Building Legends) designed to accelerate the development of the next generation of New Zealand’s Construction Managers.
www.nziob.org.nz
CHECK OUT IN WAIRARAPA FOR:
Join CARTERS at the new branch on 18 August 2023 for its Trade breakfast opening event. See the new site for yourself, grab a co ee, and have a chat to suppliers.
The Conztruct trade event this month, exhibiting building, plumbing and electrical supplies. CARTERS will be attending and partnering with Conztruct. The event will include Licensed Building Practitioner seminars run on the day to top up your Licensed Building Practitioner points.
Structural Concepts Ltd are leaders in the eld of structural engineering. We can deliver a personalised service to every project.
We work on a variety of projects throughout New Zealand designing new commercial and industrial buildings in the materials of your choice.
We also provide structural engineering services for existing and heritage buildings to assess their strength, design repairs, and provide strengthening designs, thereby assisting in repurposing these buildings to let them live another day and retain variety in our streetscapes.
Regardless of the project and the material chosen, Structural Concepts will be sure that you get the best out of your budget and design preferences.
CARTERS: products and supplies
“We can help tradies with anything to do with building a house, including bathrooms and kitchens, either directly to the site or through our suppliers,” says Steve Tasker.
From the foundations up, “our dedicated account managers and in-branch team works with customers to deliver the right materials for the job. And if we don’t stock what you want, our expert team can source special-order products for our building partners,” Steve says.
CARTERS builds its own frames and trusses to a high standard, using dedicated specialists and equipment suited to building commercial and residential frames. “Customers can have confidence in our manufactured products,” says Matt Williams. CARTERS uses proven processes and high quality, kiln-dried and machine stress-graded timber such as engineered wood products and laminated veneer lumber lintels.
Buying frames and trusses from CARTERS means they are delivered directly to your site from CARTERS Wellington plant. Getting materials to site and delivered where and when customers need them is one of its core services.
CARTERS manufacturing innovation and capability includes prefabricated cassette flooring solutions. This sustainable, efficient method of supply and installation for mid-floors saves time and cost, improves on-site accuracy, and minimises on-site waste when compared to the traditional on-site method of constructing timber floors.
Working with leading supplier brands and manufacturers,
CARTERS stocks trade quality solutions that measure up to the New Zealand Building Code regulations whether timber, cladding, fixings and fastenings, and more.
And the local store can help out in other ways. Building compliance with today’s new H1 insulation regulations, for example, now requires “a whole truck” of insulation to build a 200m2 house. Tradies could easily use a van and trailer to pick enough insulation before H1 came along. Today, that’s not always possible. CARTERS can deliver that for you.
“We’re all about finding the right solution for our building partners.”