2015 course digest online

Course Digest

The

training and support

you need to

BE WORKFORCE READY

Explore our programs and sign up for open classes at

workforce.waketech.edu

Wake Tech Workforce Continuing Education

is here to help you SUCCEED Workforce Continuing Education offers: • AFFORDABLE class rates • FREE small business seminars • FEE-WAIVED skills training classes for job seekers • GRANT-FUNDED assistance • SCHOLARSHIP opportunities Learn more at

ceresources.waketech.edu Give the

gift of learning with a

Wake Tech Workforce Continuing Education

gift certificate.

To purchase, visit any Wake Tech cashier’s office or call 919-866-5827

Whether it’s culinary, fitness, computers, or professional development, we have something for everyone.

Gift certificates make the perfect gift for any occasion and can be used for any of our workforce continuing education class offerings.

Join the Workforce Continuing Education Community on Twitter and

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Wake Tech Workforce Continuing Education

Graphic Design: Gabriela Truelove

Welcome to our Workforce Continuing Education Course Digest!

Contents Enhance Your Career 4 Certification and Career Training Programs

If you are looking to upgrade your skills in order to remain competitive and meet workplace demands, then use the Course Digest to browse our industryrecognized training classes. If you are interested in developing your business ideas, the Digest will assist you with selecting the right programs to foster your success.

8 Automotive and Transportation

Need to upgrade your workforce skills for your current career? Workforce Continuing Education programs can make your skills relevant. And if you are simply interested in enriching your personal life, we have a variety of courses that will assist you in that endeavor.

19 Service Industry

Workforce Continuing Education programs begin at various times throughout the year, and our interactive online schedule at ceregistration.waketech.edu displays the most up-to-date list of classes that are currently open for registration.

At Wake Tech, we are here to help you with your workforce training, entrepreneurial, and lifelong education needs. While we have an extensive list of course offerings, we can also create courses to meet the expressed needs of the community. Let Wake Tech assist with taking you from where you are to where you want to go!

10 Barbering and Cosmetology 11 Biotechnology 12 Building and Construction 14 Computer Technology 16 Healthcare and Medical 18 Hospitality 20 Sustainability 21 Public Safety 22 Online Courses and Certifications 23 Teaching and Education 24 Skills Training for Job seekers

Build Your Business 26 Small Business Seminars 27 Entrepreneurship Initiatives 28 Professional Business Skills 29 Apprenticeships | Advanced Manufacturing 30 Industry-Tailored Training Programs

Personal Interest 32 Communication | Languages 33 Consumer Education

Sincerely,

34 Home and Garden

Anthony M. Caison, Sr.

35 Creative Arts

Vice President of Workforce Continuing Education

36 Personal Interest | Recreation 37 Plus 50 Ageless Learning 38 Summer Camps for Kids

Strengthen Basic Skills

Need help? Have a question?

Contact us:

workforce.waketech.edu 919-866-5800 Published May 2015

40 ABE TOPS 41 English as a Second Language (ESL) 42 High School Equivalency Programs 44 Frequently Asked Questions 46 Policies 47 How to Register

Workforce Continuing Education Certifications and Career Training Programs Industry-Issued Certifications and Exam Preparation

Look for online training on page 22

Automotive & Transportation

Computer Technology

Healthcare & Medical

• Auto Dealer’s Pre-Licensure Training • Motor Vehicle Dealer License Renewal • NC State Auto Inspection OBD II and Safety Initial/Renewal • Private Pilot Ground School

• Adobe Illustrator Certified Associate Exam Prep • Adobe InDesign Certified Associate Exam Prep • Adobe Photoshop Certified Associate Exam Prep • Amazon Certifications • AutoDesk AutoCAD Exam Prep • C# Certification Prep • C++ Certification Prep • CCNA (Cisco Certified Network Associate) Certification Prep • CCNA Security Certification Prep • CCENT • CIW Web Certifications • CompTIA A+ Certification Prep • CompTIA IT Computer Fundamentals Exam Prep • CompTIA Healthcare IT Technician Exam Prep • CompTIA Network+ Certification Prep • CompTIA Security + Certification Prep • Cyber-security • IC3 Internet and Computing Core Certification • Intuit QuickBooks Certified User • ITIL Certifications • Juniper Certifications • Linux+ Certification Prep • Microsoft Office Specialist • Microsoft Technology Associate • Red Hat Certification • Salesforce Certifications • SAS® Base and Advanced Programming Certification Prep • VMware Certfications

• Advanced Cardiovascular Life Support (ACLS) • American Heart Association CPR Instructor • Certified Billing and/or Coding Specialist • Certified Electronic Health Records Specialist • Certified EKG Technician • Certified Medical Administrative Assistant • Certified Medical Reimbursement Specialist • Certified Pharmacy Technician • Certified Professional Coder (CPC) Exam Prep • Certified Professional Medical Auditor (CPMA) • Clinical Research Specialist • CPR certification • Emergency Medical Technician – Basic (EMT) • Healthcare Provider CPR • Medication Aide Certification prep • Pediatric Advanced Life Support (PALS)

Barbering & Cosmetology • Natural Hair Specialist • NC Barber Instructor Exam Prep • NC Cosmetology Instructor Exam Prep • Shampoo Technician Certification • School of Cosmetology

Building & Construction

• Apartment Maintenance Technicians Training • Apprenticeship Training: Electrical, Welding, Plumbing, Pipefitting, HVAC • Building Standard Inspection • Electrical Contractors Exam Prep • Electrical Standard Inspection • EPA Refrigerant Recovery/Recycling Certification Exam Prep • Introduction to Construction Trades (NCCER Certification) • Mechanical Standard Inspection • NC Commercial Contractor’s Exam Prep • NC Plumbing Contractor Exam Prep • OSHA 30-Hour Construction Industry Training • Plumbing Standard Inspection • Residential Contractors Exam Prep

Business & Workplace Readiness • Bookkeeping Certification Exam Prep • Lean Six Sigma Green and Black Belt • National Career Readiness Certificate (CRC) • Project Management Certificate PMP/CAPM • Scrum Master Certification Training

Education & Language • High School Equivalency Exam Preparation: ® –HiSET – ® –GED – –TASC™ – • Adult High School diploma

Hospitality • Guest Room Attendant Certification • Hospitality Hotel and Restaurant Certification • ServSafe • TIPS

Service Industry

• Certified Pool Operator • Commercial Food Equipment Service Training • Craft Beer Brewing • Notary Public and Electronic Notarization • Personal Trainer Certification

Sustainability • Building Envelope Specialist • Residential Building Analyst

Industry-Recognized Career Training Automotive & Transportation

Building & Construction

Healthcare & Medical

• Auto Detailing Certification • Commercial Driver’s License (CDL) Permit Exam Prep • Escort Vehicle Operator Training

• Introduction to Telecommunications, Fiber Optic, and Copper Based Systems

• Activity Coordinator for Long Term Care • Healthcare Facilities Manager Certificate Program • Nurse Aide I, II, and Refresher • Spanish for Health Professions Exam Prep

Biotechnology • BioNetwork Capstone Certificate in Biomanufacturing • BioNetwork Capstone Certificate in Analytical Lab Skills • BioNetwork Capstone Certificate for Instrumentation/Calibration Technicians in Support of Biomanufacturing • BioNetwork Capstone Certificate in Computer Validation • BioWork Process Technician Training • Cleanroom Gowning Certification

Business & Workplace Readiness • Lean Six Sigma Yellow Belt Training • Professional Administrative Assistant Training

Education & Language • ESL Teaching Certificate • GMAT Exam Prep • GRE Exam Prep • Substitute Effective Teacher Training • TOEFL® and TOEFL iBT® Exam Prep

Public Safety & Legal Studies • Advanced Legal Research and Writing Course • Alternative Dispute Resolution Course • Basic Law Enforcement Training (BLET) • Detention Officer Certification Training • Intellectual Law for Engineers • Legal Investigation Course • Legal Secretary Course • Paralegal Certificate Course© • Personal Injury for Paralegals • Software Essentials for the Law Office • Telecommunications Certificate Program • Victim Advocacy Course

Wake Tech Workforce Continuing Education Certificate and Training Programs • Wake Tech Workforce Continuing Education Certificate in Aging Studies • Wake Tech Workforce Continuing Education Certificate in Essential Spanish • Wake Tech Workforce Continuing Education Certificate in Intermediate Spanish

Certifications by Average Completion Time

1

month or less

Some classes are 1 day

3

6 12 18

months or less

months or less

months or less months or less

YOUR

own pace

• Advanced Cardiovascular Life Support (ACLS) • American Heart Association CPR Instructor • Auto Dealer’s Pre-Licensure Training • CCENT • Cleanroom Gowning Certification • CPR Certifications • Electrical Standard Inspection • Escort Vehicle Operator Training

• Healthcare Provider CPR • Lean Six Sigma Yellow Belt Training • Mechanical Standard Inspection • Medication Aide Certification Prep • Motor Vehicle Dealer License Renewal • NC State Auto Inspection OBD II and Safety Initial/Renewal • Notary Public and Electronic Notarization

• Nurse Aide I Refresher • Pediatric Advanced Life Support (PALS) • Project Management Certificate PMP/CAPM Exam Prep • Scrum Master Certification Training • ServSafe Certification • Substitute Effective Teacher Training • TIPS

• Advanced Legal Research and Writing Course • Alternative Dispute Resolution • Amazon Certifications • Auto Detailing Certification • BioNetwork Capstone Certificate in Analytical Lab Skills • BioNetwork Capstone Certificate in Biomanufacturing • BioNetwork Capstone Certificate in Computer Validation • BioNetwork Capstone Certificate in Instrumentation/Calibration Technicians in Support of Biomanufacturing • BioWork Process Technician Training • Bookkeeping Certif. Exam Prep • Building Envelope Specialist • Building Standard Inspection • Certified EKG Technician • Certified Electronic Health Records Specialist • Certified Pharmacy Technician • Certified Pool Operator • Certified Professional Coder (CPC) Exam Prep • Certified Professional Medical Auditor (CPMA) • Commercial Driver’s License (CDL) Permit

• CompTIA A+ Certification Prep • CompTIA Healthcare IT Technician exam prep • CompTIA IT Computer Fundamentals exam prep • CompTIA Network+ Certif. Prep • CompTIA Security + Certif. Prep • Detention Officer Certification • Electrical Contractors Exam Prep • EPA Refrigerant Recovery/Recycling Cert. Exam Prep • GMAT Exam Prep • GRE Exam Prep • Guest Room Attendant Certification • Hospitality, Hotel and Restaurant Certifications • IC3 Internet and Computing Core Certification • Intellectual Property Law for Engineers • Intuit QuickBooks Certified User • ITIL Certifications • Juniper Certifications • Lean Six Sigma Green & Black Belt • Legal Investigation Course • Legal Secretary Course • Linux+ Certification Prep • Microsoft Office Specialist • Microsoft Technology Associate

• NC Barber Instructor Exam Prep • NC Commercial Contractors Exam Prep • NC Cosmetology Instructor Exam Prep • NC Plumbing Contractor Exam Prep • OSHA 30-hour Construction Industry Training • Paralegal Certificate Course© • Personal Injury for Paralegals • Personal Trainer Certification • Plumbing Standard Inspection • Private Pilot Ground School • Professional Administrative Assistant • Red Hat Certifications • Residential Building Analyst • Residential Contractors Exam Prep • Salesforce Certifications • Shampoo Technician Certification • Software Essentials for the Law Office • Telecommunications Certificate Program • TOEFL® and TOEFL iBT® Exam Prep • Victim Advocacy Course • VMware Certifications

• Activity Coordinator for Long Term Care • Adobe Illustrator Certified Associate Exam Prep • Adobe InDesign Certified Associate Exam Prep • Adobe Photoshop Certified Associate Exam Prep • Apartment Maintenance Technicians Training • AutoDesk AutoCAD Exam prep • Basic Law Enforcement Training (BLET) • C# Certification Prep

• C++ Certification Prep • CCNA (Cisco Certified Network Associate) Certification Prep • CCNA Security Certification Prep • CIW Web Certifications • Clinical Research Specialist • Commercial Food Equipment Service Training • Cyber-security • Emergency Medical Technician – Basic (EMT) • Healthcare Facilities Manager Certif.

• Introduction to Construction Trades • Introduction to Telecommunications, Fiber Optic and Copper Based Systems • Natural Hair Specialist • Nurse Aide I and II • SAS Base and Advanced Programming Certif. Prep • Spanish for Health Professional Exam Prep

• Certificate in Aging Studies • Certified Billing and/or Coding Specialist • Certified Medical Administrative Assistant

• Certified Medical Reimbursement Specialist • Craft Beer Brewing NC Pre-apprenticeship

• Workforce Continuing Education School of Cosmetology (daytime program)

• Certificate in Essential Spanish • Certificate in Intermediate Spanish

• ESL Teaching Certificate • Workforce Continuing Education School of Cosmetology (evening program)

• Adult High School Diploma • Apprenticeship Training

• High School Equivalency Exam Prep • National Career Readiness Certificate (CRC)

choosemypath.waketech.edu | 5

C a re e r Pathways PROGRAM

120+

SCHOLARSHIP

Industry recognized credentials

CAREER advising

opportunities

NETWORK with local employers

Train to earn industry-recognized certifications and credentials in these areas: Automotive & Transportation | Barbering & Cosmetology Biotechnology | Building & Construction Business & Workplace Readiness | Computer Technology Education & Language | Healthcare & Medical Hospitality | Public Safety | Service Industry | Sustainability

choosemypath.waketech.edu

Joy D. Curry Director, Career Pathways Program

jdcurry@waketech.edu 919-866-5853

Enhance Your Career Automotive and Transportation Barbering and Cosmetology Biotechnology Building and Construction Computer Technology Healthcare and Medical Hospitality Human Resources Development Online Courses and Certifications Public Safety Service Industry Sustainability Technology Teaching and Education Thank you for laying such a solid foundation for me to build on in regards to the world of EMS. This class changed my life and the way I view the world. Thank you so much! —Kevin Donadio Emergency Medical Technician- Basic (EMT-B) student

Automotive and Transportation

Automotive Detailing

For class schedules, location, fees, and to register:

Certification

detailing

Search

Learn how to professionally clean an automobile and prepare for auto detailing jobs available in the area.

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

Become trained in basic detailing, including: • Fundamentals of engine detailing • Interior and exterior cleaning • Waxing and buffing techniques • Proper use of chemicals and tools • How to recognize auto problems • How to estimate cost and time requirements • And much more!

Contact 

or contact the Program Coordinators, listed on page 9.

Auto Dealer Business License/License Renewal Contact 

• Auto Dealer’s 12-Hour Pre‑Licensure Training • Auto Dealer and Repair Shop Overview • Motor Vehicle Dealer License Renewal

Auto Restoration Contact 

• Wet Sanding and Headlight Restoration • Automotive Headlining Restoration

Auto Maintenance Contact 

• A Career in Auto Maintenance

Commercial Driver's License Permit

Escort Vehicle Operator Training

Learn the basics and review the core competencies necessary to successfully pass the General Knowledge Written Exam to obtain a Commercial Driver’s License (CDL) Permit. Contact 

Course designed to meet training requirements set by the NC Department of Transportation to certify Oversize-Overweight load escort vehicle drivers.

Course components consist of defensive driving, escort driver requirements, skills training, and an exam.

Contact 

When an applicant has participated in the Auto Detailing Program, that indicates to me that they have a passion for this industry and are serious about developing their skill set.

—Reggie Majette, Detail Manager, Johnson Lexus of Raleigh 8 | auto.waketech.edu

Automotive and Transportation

motorcycle

Develop physical and mental skills and learn strategies for becoming a safe and responsible rider.

Search

Motorcycle Basic Rider Course

Experienced Rider Course (ERC)

Learn motorcycle control skills: clutch, straight line riding, stopping, and many others. Find out how to minimize risks and ride safely on quiet roads and busy streets.

This is a Motorcycle Safety Foundation (MSF) course; successful students will receive endorsement cards and will not have to take the riding portion of the DMV test. Contact 

This Motorcycle Safety Foundation course is designed for riders who already have a license (or learner’s permit) and ride frequently. Learn streetriding strategies and reinforce important knowledge of traction, cornering, and counter steering.

pilot

Search

Private-Pilot Ground School This course provides students with the education and skills needed to successfully pass the required FAA Private Pilot Aeronautical Knowledge exam.

Topics include: aircraft systems, aerodynamics, aircraft performance, communication, navigation, interpreting weather information, decision making, flight planning, and more.

Contact 

Ch the eck ou Sa t cou fe Drive rse r pag s on e 36 .

Please note that ERC participants need to bring their own bikes. Contact 

inspection

CONTACT

NC State Auto Inspection: Safety and OBD

For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators:

Search

These classes are restricted to people who perform motor vehicle safety or emissions inspections at inspection stations. Students must bring a valid driver’s license and their service station number. Contact 

Abo Obidah Abazid  919-334-1613 aabazid@waketech.edu Michael Langer  919-532-5526 mjlanger@waketech.edu Ben Wagoner  919-532-5636 bwagoner@waketech.edu auto.waketech.edu | 9

Barbering and Cosmetology

For class schedules, location, fees, and to register:

1 2

Barbering and Cosmetology Exam Preparation Classes Contact  • Natural Hair exam preparation

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

hair care

Search

Search

School of Cosmetology or contact the Program Coordinators, listed on this page.

• NC Barber Instructor exam preparation

Now OPE N!

The Workforce Continuing Education School of Cosmetology is a streamlined, non-degree alternative offering hands-on training focused on preparing students for the NC Board of Cosmetic Arts certification exam.

Contact 

• Flexible schedule options • Tuition half the cost of private schools

• Certificate of Completion based on State of NC requirements • Fast-track to workforce (1,500 clock hours —12-24 months)

• NC Cosmetology Instructor exam preparation • Shampoo Technician Certification

NC Barber Exam Preparation Training Leading to Certification Learn the art of barbering, and prepare for the N.C. Board of Barber Examiners certification exam and apprentice license.

After at least one year of on-thejob training another examination is given by the Barber Board to issue a Registered Barber License. Contact 

• Hands-on learning in a simulated salon environment and individual coaching from certified instructors

• NEW state-of-the-art facilities

CONTACT

convenient to North and Central Raleigh and the Wake Forest area: Beltline Education Center 3200 Bush Street, Raleigh

• Updated techniques and tools For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: William Graham  wkgraham@waketech.edu Felicia Montgomery  919-866-5140 fgmontgomery@waketech.edu 10 | workforce.waketech.edu

Barbering School opening 2016!

Biotechnology

Training in Biotechnology, Biomanufacturing, and Biopharmaceutical/Pharmaceutical Operations The BioNetwork bionetwork Capstone Center Search provides a training environment that mirrors a biomanufacturing plant facility with state-of-the-art classrooms, industrial-grade equipment laboratories, and a certified cleanroom suite. Contact  Sample of Classes: • Elements of Good Manufacturing Practices • Introduction to Biomolecules • Aseptic Processing • Industrial Microbiology • Operations in Biotechnology Processes • HPLC in Theory and Practice • Basic Concepts of Validation

BioNetwork Certificate Programs:

For class schedules, location, fees, and to register:

• BioNetwork Capstone Certificate in Biomanufacturing • BioNetwork Capstone Certificate in Analytical Lab Skills

1 2

1. Go to workforce.waketech.edu

• BioNetwork Capstone Certificate for Instrumentation/Calibration Technicians in Support of Biomanufacturing

2. Type class title in the “Find a Class” search box

• BioNetwork Capstone Certificate in Computer Validation

Search

or contact the Program Coordinators, listed on this page.

BioWork Certificate Process Technician Prepare for work as an entrylevel process technician in a biotechnology, pharmaceutical, or chemical manufacturing company.

Learn about bioprocessing and get hands-on training in the following areas: • Safety • Quality • Process machinery and controls • Growing living cells • Transforming materials • Sterile processes BioWork is intended for high school graduates, for those in manufacturing industries who have lost their jobs, and for those who would like to start a new career.

Continuing Education Units (CEUs) are awarded for this course.

Contact 

biowork

Search

128-hour non-credit certificate course

bioworkinfo.waketech.edu Class Format Options • Day and evening formats: 11 weeks, three 4-hour classes/week • Hybrid distance format: 15 weeks of online lecture + evening labs on campus • Hybrid distance format: 13 weeks of online lecture + a week of lab on campus

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Jane Aswell  919-335-1037 mjaswell@waketech.edu BioNetwork Capstone Center  919-515-0232 workforce.waketech.edu | 11

Building and Construction

Explore a career in the building and construction industry, enhance your skills, or start your own business.

For class schedules, location, fees, and to register:

Building and Construction Certification Training

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

• Building Standard Inspection • Electrical Contractors Exam Prep • Electrical Standard Inspection • Mechanical Standard Inspection • NC Commercial Contractor’s Exam Prep • NC Plumbing Contractor Exam Prep

Search

• Plumbing Standard Inspection • Residential Contractor Exam Prep

or contact the Program Coordinators, listed on page 13.

Contact  • Healthcare Facilities Manager Contact  • Apprenticeship Training: Electrical, Welding, Plumbing, Pipefitting, HVAC

Sample list of building and construction classes: • A Career in Residential Maintenance • Construction Management 101 • Residential Construction Estimation • Understanding the National Electrical Code Contact 

• Introduction to Construction Trades (NCCER Certification) Contact  • Apartment Maintenance Technicians Training • Broadband Telecommunications Technician • EPA Refrigerant Recovery/Recycling Certification Exam Prep • Introduction to Telecommunications, Fiber Optic and Copper Based Systems • OSHA 30-Hour Construction Industry Training Contact 

welding

Search

Welding Practical Course Build stick welding skills that are in high demand. Also investigate employment opportunities.

In this course, you will learn: • Shop safety • Proper use of tools • Appropriate machinery care Contact 

12 | workforce.waketech.edu

Building and Construction

Electrical Wiring This course is for students interested in residential electrical wiring, offering the knowledge and skills necessary for becoming an electrician or following other career pathways in the electrical trade. Contact  Students will learn and practice: • • • • • • • • • •

The theory of electrical circuits Ohm’s law Alternating and direct currents Series and parallel circuits Use of electrical tools and equipment Preventive maintenance and troubleshooting Electrical components and symbols Distribution systems Use of the NEC (National Electrical Code) Electrical blueprint reading

Hands-on instruction in a lab equipped to simulate real conditions.

Also included will be an introductory review of the North Carolina Electrical Contractor exam (Special Restricted Examination: Single Family Detached Residential Dwelling (SP-SFD)).

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: AMT

HVAC

Search

Search

Abo Obidah Abazid  919-334-1613 aabazid@waketech.edu

Apartment Maintenance Technician

HVAC Heating & Air Conditioning

This course prepares students for entry-level maintenance positions in the multifamily and apartment housing industry.

This course is an introduction to the theories and practical fundamentals of HVAC

Michael Langer  919-532-5526 mjlanger@waketech.edu

In this course you will learn through lectures, demonstrations, and hands-on labs to reinforce subject matter. Contact 

Michael Moore  919-335-1043 memoore1@waketech.edu

Successful completion of this course fulfills one of the requirements for the Certificate for Apartment Maintenance Technicians (CAMT). Prerequisites: high school diploma or equivalency certificate. Contact 

María Obregón  919-532-5652 mlobregon@waketech.edu

The Apartment Maintenance class gave me the skills and tools I need to perform my job well, and I learned how to be confident and resourceful to provide quality service.

—Agustin Gonzalez

Certified Apartment Maintenance Technician graduate

workforce.waketech.edu | 13

Computer Technology

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Recommended Courses for Beginners • Android Apps for Beginners • Computer Basics for Windows • Computer Careers Exploration • Computer Keyboarding Level 1 • E-mail Etiquette and Legal Aspects • Microsoft Excel Basics

Search

or contact the Program Coordinators, listed on page 15.

• Microsoft Word Basics and Advanced • Microsoft Office

Digital Media Certifications  Accountants  • QuickBooks™ Using Basic Accounting Techniques • QuickBooks™ Advanced: Tips and Techniques • QuickBooks™ Payroll Taxes and Job Tracking

Microsoft Excel Advanced Track 

• Adobe Certified Associate (ACA) Exam Prep • Illustrator Exam Prep • Microsoft Office

• InDesign Exam Prep Multimedia & Design  • Adobe Illustrator

• MS Excel Intermediate

• Adobe InDesign

• MS Excel Advanced

• Adobe Photoshop

• MS Excel Comprehensive

• Premiere Elements

• MS Excel PowerPivot

• Premiere Pro • Adobe Photoshop Elements

Short-Term Classes  Wake Tech provides technical training through one and two-day classes.

• Adobe Acrobat • Microsoft Access • Microsoft Publisher

• Adobe Photoshop Lightroom

Social Media and more  • Blogging with WordPress • Facebook

Web Design and Development 

• Microsoft Office

• Adobe Dreamweaver

• Web Development

• Javascript

• Digital Photography

• jQuery/AJAX

• Database

• PHP/MySQL

• And more

• Web Graphics • WordPress • XHTML/CSS

14 | ncce.waketech.edu

Computer Technology

Computer Aided Design  • AutoCAD • AutoCAD 3D • Pro/Engineer • Revit • Revit MEP • SolidWorks

Database Design & Administration  • Introduction to Oracle • Oracle PL/SQL • Oracle Database Administration • Oracle Data Warehouse • MySQL

Programming  • C++ • C#

Computer Technology Certifications  • Internet & Core Computing (IC3) • Microsoft Office Specialist Cisco Certification Prep • CCENT (Cisco Certified Entry Networking Technician) • CCNA (Cisco Certified Network Associate) • CCNA Security CompTIA Partnership Certifications • A+ • Healthcare IT Technician • Linux+ • Network+ • Security+ • Strata IT Fundamentals Computer Security • Digital Forensic (Computer Forensic) • Cybersecurity • CISSP

• Objective C

SAS® • SAS Base Programming Certification Prep • SAS Advanced Programming Certification Prep • SAS Visual Analytic Introduction

• Perl

More Certifications

• iPhone Application Development • JAVA • Mobile Phone Apps

• SAS Programming

• Adobe • AutoDesk AutoCAD exam prep • Intuit QuickBooks Certified User • Microsoft Technology Associate

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Latisha Alford ​ 919-334-1505 ljalford@waketech.edu Mohammed Hassan  919-334-1619 myhassan@waketech.edu Raymond Isler  919-334-1620 reisler@waketech.edu Betsy Knocklein  919-334-1632 eaknocklein@waketech.edu Ernestine Ledbetter ​ 919-334-1623 edledbetter@waketech.edu

Healthcare/Medical Certifications Certified Coding Specialist (AAPC/CPC Exam Prep)

National Healthcareer

Search

Learn to accurately locate documentation in the patient record to support coding and billing process and assign codes for diagnoses and procedures. Gain skills to coach providers on best documentation practices. Contact 

Certified Medical Reimbursement Specialist (CMRS)

CMRS

Search

Certified Billing Specialist (NHA CBCS and AMBA/CMRS Exam Prep)

National Healthcareer

Search

Certified Medical Administrative Assistant (CMAA)

National Healthcareer

Search

Learn how to submit claims for reimbursement based on payer policies and procedures and how to monitor and manage revenue (AR). Contact 

The Certified Medical Administrative Assistant (CMAA) will perform routine administrative tasks to help keep the physicians’ offices and clinics running efficiently. Contact 

Certified Pharmacy Technician (ExCPT)

Electronic Health Record Specialist

ExCPT

Search

EHRS Search

This hybrid-format review course will help you assimilate all that you have learned about medical office operations in preparation for the Certified Medical Reimbursement Specialist (CMRS) exam, accredited and sponsored by the American Medical Billers Association.

Contact 

From pharmacy mathematics to customer services, this course will prepare students to become Certified Pharmacy Technicians in a retail pharmacy environment.

Contact 

This online course provides practical training in scheduling patients, tracking patient activity, ordering tests, charting patient vitals, and documenting office visits. It also offers a review of the history and standards of medical record-keeping.

Contact 

Certified EKG/ECG Technician (CET)

Clinical Research Certificate Program

Certified Professional Medical Auditor (CPMA)

EKG

Search

This course prepares you to become a certified EKG technician, according to the requirements of the National Healthcareer Association (NHA). Contact  16 | cehealth.waketech.edu

Clinical Research

Search

Gain a broad overview of key competencies necessary to understand today’s clinical trial environment and its processes, including site management logistics and data collection. Contact 

CPMA

Search

For anyone preparing for a career in medical auditing. The course covers principles of medical auditing, critical regulations, CIAs, medical record documentation, and chart abstraction. Contact 

Healthcare/Medical Certifications

Nurse Aide I (CNA)

For class schedules, location, fees, and to register:

Acquire basic nursing skills needed in a healthcare setting.

Upon completion, you will be able to demonstrate skills necessary to become a nursing assistant, and are eligible for listing as a Nurse Aide I with the NC Nurse Aide Registry.

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Additional classes offered to current Nurse Aides:

Search

• Nurse Aide I Refresher nurse

• Nurse Aide II

Search

Contact 

medication aide

Search

ICD-10 Training

Medication Aide

Translate your knowledge of ICD-9-CM coding to the new code set. You'll engage in learning modules with interactive exercises that will provide hands-on experience as you transition to ICD-10-CM. Contact 

Prepare to assume the role and responsibilities of a Medication Aide, administering medications in a variety of health care settings.

Medication Aides are not licensed, but graduates of the course can take competency testing and become listed as a Medication Aide in the State of North Carolina. Contact 

Medical Front Office Assistant Learn how to input and record data and use Medisoft to bill patients, file claims, print reports, and schedule appointments as well as perform tasks to simulate the role of a medical biller. Contact 

Search

Search

Medical Assisting‑Review Course Refresh your knowledge of the general, administrative, and clinical components of medical assisting. This course will help you prepare for the National Certification Exams (RMA & CMA-AAMA). Contact 

Find abo out CPR ut our c on p ourses age 21.

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Jean Brown  ​ 919-747-0109 jdbrown@waketech.edu

aging

medical assisting

or contact the Program Coordinators, listed on this page.

Certificate in Aging Studies This certificate is ideal for those employed at nursing homes, assisted living facilities, mental health facilities, and others who interact with older consumers. Certificate entails two required courses and one elective. Contact 

Michael Langer  919-532-5526 mjlanger@waketech.edu Nurse Aide Info Hotline  919-747-0120 nurseaide@waketech.edu nurseaide.waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu workforce.waketech.edu | 17

Service Industry/Hospitality

Hospitality Hotel and Restaurant Training

ServSafe™ Certification Certify your knowledge of the principles of safety and sanitation in the food service indu stry.

Effective September, 2012, the NC Rules Governing the Sanitation of Food Services Establishments (15A NCAC 18 A.2600) require Managers, Operators, and any Person in Charge to be ServSafe™ certified.* Additionally, a certified food manager must be present during all hours of operation. Operators will have until January 1, 2014 to comply with this rule. *Source: www.servsafe.com regulatory information for the North Carolina jurisdiction.

Hospitality Hotel and Restaurant Certification

Bartending

(Formerly known as START Hospitality) Train for hospitality positions in the rooms and food and beverage division of a lodging business.

Learn front office operations, reservations, housekeeping, bell services, restaurant service, banquet set up, and guest services, as well as professionalism and career exploration. Contact 

Guest Room Attendant Certification Receive training in all aspects including laundry attendant, public space cleaning, housemen duties, professionalism and teamwork. Contact 

Class emphasizes: ▪ Food handling practices ▪ Hazard Analysis Critical Control Point (HACCP) system for assuring food safety ® ▪ Personal hygiene habits

ServSafe Certification

▪ Safety regulations

Receive a thorough grounding in ABC law and alcohol awareness and responsibility. Get hands-on instruction in bar setup and learn a variety of drink recipes. Prepare for employment in a field that’s always in demand. Contact 

TIPS (Training for Intervention Procedures) A dynamic, skills-based program designed to prevent intoxication, drunk driving, and underage drinking by training servers, sellers, and consumers of alcohol.

Contact 

Software Training

Hospitality Point of Sale (Micros E7 and/or RES systems) Learn software options for front-of-house management, back-office applications, customer service, and restaurant and enterprise operations This class can also be customized for your business and taught on location. Contact 

Certify your knowledge of the principles of safety and sanitation in the food service industry. Learn about food handling practices, Hazard Analysis Critical Control Point (HACCP) system for assuring food safety, personal hygiene habits, and safety regulations. Classes also taught in Spanish and Chinese. Contact 

Basic Culinary 101 for Entry Level Employment Prepare for entry-level positions in the culinary field. Gain an understanding of food production basics, receive ServSafe® training, and prepare for employment in hotels, restaurants, catering companies, health facilities, and more. Contact 

Whenever we have an open position, our first call is to Wake Tech to see if they have a Hospitality Certificate graduate available to fill that position for us.

—Michael Martino, General Manager, Sheraton Imperial Hotel

Commercial Food Equipment Service Training Learn the fundamentals of troubleshooting and repairing commercial food equipment.

• Study theories and principles of electricity, gas, and steam as related to commercial food equipment.

• Explore equipment used by repair technicians.

Contact 

Certified Pool Operator Become certified by the National Swimming Pool Foundation®.

Earn your CPO® certification, demonstrating your ability to service and maintain swimming pools and spas.

Contact 

18 | workforce.waketech.edu

Service Industry/Hospitality

Craft Beer Brewing Train to work in local breweries or start your own beer brewing business.

The course will involve hands-on training at various Wake County breweries and will explore:

beer

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• Fermentation • Cellar operations • Instruments • Malting • Hops • Clarification • Racking room operations • Bottle shop operations, and more Contact 

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

or contact the Program Coordinators, listed on this page.

Personal Trainer Certification

animal care

Search

Pet Care Industry Training Receive instruction and hands-on practice to gain knowledge and develop skills to work in the pet care industry. Discover opportunities available in the industry or to start your own service business in the growing field of pet care. Contact 

Gain the knowledge and understanding necessary to prepare for the ACE Personal Trainer Certification. Learn the ACE integrated Fitness Training® (ACE IFYT®) Model, a comprehensive system for designing individualized programs based on each client’s unique health, fitness, and goals. Contact ​

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Courtney Boney  ​ 919-334-1612 crboney@waketech.edu Frank Thurston Fields III  ​ 919-866-6103 ftfields@waketech.edu

activity coordinator

notary

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Search

Notary Public Education Activity Coordinator for Long‑Term Care Designed for those who wish to work as an activity coordinator in a health care facility.

The NC Division of Facility Services requires that activity coordinators complete training in an approved course. Contact 

This course is mandatory for becoming a Notary Public in North Carolina. Contact 

Electronic Notarization Designed to instruct the existing N.C. Notary Public in the new legislative procedure required to perform electronic notary acts. Contact 

Danielle Kroeger ​ 919-335-1010 dlkroeger@waketech.edu Sameer Pawa  919-866-6158 sspawa@waketech.edu Ben Wagoner  919-532-5636 bwagoner@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu workforce.waketech.edu | 19

Sustainability

For class schedules, location, fees, and to register:

Green Building and Sustainable Energy Training & Certification Courses

1. Go to workforce.waketech.edu

Wake Tech’s Eastern Wake Education Center is a BPI Testing Center, offering Building Performance Institute Certifications

2. Type class title in the “Find a Class” search box

Residential Building Analyst Class and Field Exam

1 2

Search

or contact the Program Coordinators, listed on this page.

ck Che ur o out ning e gard es on rs cou e 34. pag

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinator: Britne Bucklew  919-866-5727 bbucklew@waketech.edu

This introductory class covers the skills needed to audit homes for energy consumption and waste; detect harmful gas emissions from heating sources; and make recommendations for the safe operation of heating and cooling systems and other applications. Contact 

Making Your Home Green: An Affordable Investment This class will show you how to make small changes to your life that will promote a healthy home environment and save you money. Contact 

Building Envelope Specialist Class and Field Exam Prepare to go beyond a traditional energy audit and learn to perform comprehensive whole-home assessments; prescribe improvements to help tighten the building envelope (shell); stop uncontrolled air leakage; and optimize comfort, durability, and HV/AC performance. Contact 

AFFILIATE ORGANIZATION

®

Introduction to Solar Photovoltaic Basics Learn fundamentals of photovoltaic (PV) technology, overall system design, sizing, components, controls, power distribution and storage, systems installation, safety, and maintenance. Contact 

Solar Thermal Design and Installation Learn tools and techniques for evaluating sites, performing measurements and calculations, and specifying system components, as well as OSHA safety codes. Contact 

20 | greentechnology.waketech.edu

Agri-Business and Sustainable Farming for the Family Learn the new, “green” technologies suitable for agricultural applications and the tax incentives and deductions associated with green farming. Also learn about tax planning, cooperative organizational structure and business entities, and farmland succession planning. Contact 

Public Safety

Professional Development Training for Individuals in the Public Safety Industry • Courses for in-service Corrections and Detention officers • Training for full–time and volunteer Fire and Rescue personnel • General Instructor Training • Wide variety of classes for Law Enforcement agents including law enforcement certificate programs.

Sample of classes are: –– Combating Prescription Drug Diversion –– Developing and Using Informants –– DWI Case Preparation

Emergency Medical Technician (EMT)–Basic This course is designed to meet the needs of local emergency services agencies, healthcare providers, and the public, with an emphasis on emergency patient care in pre-hospital and nontraditional settings. Contact 

ems.waketech.edu Basic Law Enforcement Training (BLET) Students will earn essential skills required for entrylevel employment as law enforcement officers.

Topics include criminal, juvenile, civil, motor vehicle, and alcohol beverage laws; investigative, patrol, custody, and court procedures; emergency responses; and community relations. Contact 

blet.waketech.edu

–– Gang Encounters

CPR Courses

–– Officer Survival

Obtain American Heart Association training in: Healthcare Provider, Heart Saver CPR/AED (Cardiopulmonary Resuscitation/Automated External Defibrillator), PALS (Pediatric Advanced Life Support), ACLS (Advanced Cardiovascular Life Support), and Heart Saver CPR/AED/First Aid. Contact 

–– Radar Operator Certification Training Contact 

We are proud to be recognized as a CALEA® Accredited Training Academy. CALEA® Accreditation strengthens our academy’s accountability through a continuum of standards that clearly define authority, performance, and responsibilities.

ON com LY mun col Caro lege in ity CAL lina to North EA ® ho for a accre ld the Train Public ditation S ing Aca afety dem y.

CONTACT To Register These courses have special registration requirements. To learn how to register contact the Program Coordinators:

Jon Gregory ​ 919-866-6104

jwgregory@waketech.edu

Telecommunications Certificate

Detention Officer Certification Training

This program offers students the opportunity to select from one of three tracks of certification. Tracks include:

The NC Sheriff’s Training Commission mandated 172-hour course takes approximately 5 weeks to complete and concludes with a comprehensive written exam.

Upon successful completion of the course, you will be eligible to be certified as a detention officer in North Carolina. Contact 

• Sheriff’s Telecommunications • 911 Emergency Telecommunicator • Service Dispatch Contact 

Bart Lineback  919-747-0143

wblineback@waketech.edu

Tara Overton  919-866-5399

tgoverton@waketech.edu

Jeff Robinson  919-866-6139

jbrobinson@waketech.edu

publicsafety.waketech.edu | 21

Online Courses and Certifications

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

or contact the Program Coordinator, listed on this page.

Top 10 Ed2Go short-term courses: • Basic CompTIA A+ Certification Prep • Intermediate CompTIA A+ Certification Prep • Advanced CompTIA A+ Certification Prep • Creating WordPress Websites • A to Z Grant Writing • Accounting Fundamentals • Speed Spanish • Introduction to QuickBooks 2014 • Introduction to SQL • Beginning Writer's Workshop Hundreds of Ed2Go courses offered each semester.

Online Career Training Programs and Resources (These programs are longer and more in-depth)

• Certified Bookkeeper • Certified Global Business Professional • Certified Indoor Environmentalist • Certified Mediator • Certified Residential Interior Designer • LSAT Exam Prep • Optician Certification Training Contact 

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinator: Roslyn Bethea  919-532-5581 rybethea@waketech.edu Lillian Heaton  919-532-5812 ldheaton@waketech.edu

22 | ceonline.waketech.edu

• Certificate in Success Skills in the Workplace • Certificate in Customer Satisfaction Management • Certificate in Quality Improvement Management • Certificate in General Management • Certificate for the Administrative Assistant • Certificate in Manufacturing Management • Certificate in Sales and Marketing Management • Certificate in Human Resources Management • Certificate in Finance and Accounting Management • Certificate in Strategic Leadership • Certificate in Business Communications Management • Certificate in Supervision Contact 

• Health Information Technology • Medical Transcription Editor • Pharmacy Technician • Healthcare Administration and EHR Office Professional • Professional Medical Billing and Coding Contact 

Extensive catalog of certification prep courses for technical and computer programs offered through our online partner AlphaSPROUT. Contact 

A wide array of training for programs related to IT, Microsoft, Cloud Computing, Web Design, Programming, and much more.

Contact 

Offering an extensive catalog of certification and training courses in healthcare, finance, education, legal, industrial trades, and more.

Contact 

Teaching and Education

For class schedules, location, fees, and to register:

Training Classes for Teacher CEU credit:

1 2

• Enhancing Language Development in Childhood

1. Go to workforce.waketech.edu

• Teaching Students with Autism

2. Type class title in the “Find a Class” search box

• Differentiated Instruction is the Classroom • Creating K-12 Learning Material

Search

• Survival Kit for New Teachers • Spanish in the Classroom Contact 

Substitute Effective Teacher Training Non-certified, substitute teachers can increase their daily pay in Wake County!

ESL Teaching Certificate Learn adult ESL instruction techniques and principles from the professionals.

• Nine core courses cover the basics, including: principles of adult ESL instruction, second language acquisition theory, and intercultural competency • A 36-hour teaching practicum allows students to work alongside a veteran instructor in one of Wake Tech’s adult ESL classrooms • Experience in teaching is not required Contact 

or contact the Program Coordinators, listed on this page.

This 20-hour course helps participants develop instructional preparation, time management, presentation skills and discipline strategies—and become familiar with NC school laws and administrative expectations. Contact 

Informative Courses • Critical Skills for College Students on the Autism Spectrum • Everything you Need to Know About Law School

CONTACT Contact 

Exam Preparation Courses • GRE/GMAT Exam Preparation/ Math  • GRE/GMAT Exam Preparation/ Verbal and Analytical  Contact 

eslcertificate.waketech.edu • Better Scores in TOEFL®: Speaking & Writing

• The next Generation TOEFL® exam prep • The Road to TOEFL iBT® exam prep Contact  

Enrich your general knowledge!

We offer courses in: Communication | Languages Writing | and more!

Go to page 32

For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Susan Ballard  919-334-1536 seballard@waketech.edu Roslyn Bethea  919-532-5581 rybethea@waketech.edu Paul Jenkins  919-532-5557 pfjenkins@waketech.edu Michael Langer  919-532-5526 mjlanger@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu workforce.waketech.edu | 23

Skills Training for Job Seekers

• Explore careers • Nail the interview • Jump-start your job search • Link-in to technology • Get an edge on the competition • Discover income opportunities • Earn a National Career Readiness Certificate

Fee-waived

for individuals who are unemployed, “underemployed,” or are facing a layoff.

For a complete list of Skills Training classes or to reserve a seat go to: hrd.waketech.edu | 919-532-5696

National Career Readiness Certificate (CRC) Wake Tech offers the National Career Readiness Certificate (CRC) which confirms an individual’s workplace competency skills in three core areas: • Applied Mathematics • Locating Information • Reading Information Test results from assessments are used to award certificates in four different categories:

Platinum, Gold, Silver, and Bronze For more information about HRD’s CRC Preparation Classes and WorkKeys® Assessments, visit our websites:

CRC Preparation Class:

crc.waketech.edu CRC test:

crctest.waketech.edu

Build Your Business Small Business Seminars

Entrepreneurship Initiatives Professional Business Skills Apprenticeships Advanced Manufacturing Industry-Tailored Training Programs Bravo, Wake Tech­— for offering a class of relevant techniques sought by companies in the current job market!

—Bill W. a Project Management student

Small Business Center

Short-term training seminars for busy entrepreneurs: • How to Start a Business • How to Write a Business Plan • Marketing Your Business • Financing Your Business • How to Find Your Customers • Business Taxes • Basics of Bookkeeping

Counseling We offer free, one-on-one, confidential counseling to answer questions about your existing small business or startup venture idea.

Resource Center Check out our free Business Resource Center, located at Wake Tech’s Western Wake Campus, where you will find tools to help you run your business better. Take advantage of free access to computers and the Internet, examples of business plans, business reference materials, howto books and videos.

CONTACT For class schedules, location, and to register go to

sbc.waketech.edu or contact the Program Coordinator:

Theresa Peaden 919-335-1007 trpeaden@waketech.edu

ness t i s u B n eme ed g a n ma rs offer t ina sem oughou r th ear. y e h t

W AKE T ECHNICAL C OMMUNITY C OLLEGE

sbc.waketech.edu Western Wake Campus

3434 Kildaire Farm Road Cary, NC

The Small Business Center seminars have been most helpful to me in gaining confidence and knowledge of becoming a business owner! I am more excited than ever before in making this dream/goal a reality.

—Rhonda Boyke

Small Business Seminar attendee, and Planning the Entrepreneurial Venture student 26 | sbc.waketech.edu

Entrepreneurship Initiatives

Pr Entr omoting ep and reneursh Inno vatio ip n Crea with tive Prog rams .

Wake Tech partnered with Wells Fargo to create the Center for Entrepreneurship, a virtual center that develops and promotes leading-edge entrepreneurial support programs to nurture innovative ideas for small business startup and growth.

entrepreneurship.waketech.edu Courses and Programs

Training and support for new and existing entrepreneurs!

• Planning the Entrepreneurial Venture (PEV) Develop a comprehensive business plan that can chart the path to business success and sustainability, help secure funding and serve as a roadmap to your goals. Work at your own pace in this blended learning course of online content and classroom meetings as you assess your entrepreneurial aptitude, evaluate the feasibility of your business venture, and develop a strategy for your business. After you complete the course, you can continue to fine tune it with a full six months of access to the online course material. • Entrepreneurship for Transitioning Warriors Military professionals bring amazing advantages to the business startup process. This special business planning course is optimized for veterans through the use of military terminology, integration of business programs and veterans benefits, and exclusive use of veterans as guest speakers. • New Technology Forums and Classes Social media and new technology have changed the landscape for small and big business alike. Our forums and classes provide strategic, tactical and hands-on exposure to the newest technologies that can help start and grow businesses.

Entrepreneur Speaker Series Let serial and successful entrepreneurs, thought leaders, and technology and process innovators increase your personal knowledge base on today's new, fast-paced business culture. Attend formal large group lectures and intimate roundtables. Speaker series events will be held throughout the year at various locations in Wake County.

s! p i h ars l o Sch

Thanks to support from Wells Fargo, we can offer scholarships for qualified Center for Entrepreneurship students.

CONTACT For class schedules, location, fees, and to register go to entrepreneurship.waketech.edu or contact the Program Coordinator: Katie Gailes 919-335-1004 kagailes@waketech.edu

entrepreneurship.waketech.edu | 27

Professional Business Skills

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

or contact the Program Coordinators, listed on this page.

Lean Six Sigma Green Belt Certification Training

Project Management Programs (These classes can be taken for PDU Credits)

• PMP® Certification Exam Prep • Agile Project Management • Project Management Professional Exam Cram • Project Management: Effective Communication • Project Management: Managing Effectively • Project Management: Real World • CAPM® candidates may also take the PMP® exam preparation class to prepare for the CAPM® exam Contact 

A combination of two organizational quality-improvement methodologies: Lean and Six Sigma. Contact 

Bookkeeping Certification Prepare to take the national Certified Bookkeeper (CB®) exam.

Find blic u ry P n a t o N es o s r u . co e 19 g a p

Who can benefit: • Accountants and bookkeepers who use QuickBooks™ • Small business owners • Administrators and Executives • Office managers

Scrum Master Certification Training/ Agile Overview Contact 

Learn tips for applying Scrum, the rapidly-growing agile framework, to work effectively on your projects.

Qualify to earn the globally recognized Scrumstudy Scrum Master Certification.

Contact 

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinator:

Business & Workplace Training • Bank Teller Training • Customer Service Training • Lean Six Sigma Yellow Belt Training

Betsy Knocklein  919-334-1632 eaknocklein@waketech.edu

• Small Business Management Strategies

Danielle Kroeger  919-335-1010 dlkroeger@waketech.edu

• Professional Administrative Assistant

Tara Waters  919-532-5572 tlwaters@waketech.edu

Contact 

Contact  • Business Etiquette Training • Explore the World of a Travel Professional • Special Event Planning • Wedding Consulting

28 | bic.waketech.edu

Contact 

Get training for entry-level positions or for entrepreneurial ventures

Apprenticeships | Advanced Manufacturing

Apprenticeship Programs If this is your idea of an apprenticeship…

Welcome to the 21st century! Wake Tech can

customize a program to train a new generation of skilled professionals at your company.

CONTACT There are over 1,000 apprenticeable occupations in industries including: • Advanced Manufacturing • Healthcare • Information Technology

Contact 

For more information on Apprenticeship Programs contact the Program Coordinator: Michael Moore  919-335-1043 memoore1@waketech.edu

t ted a Loca ew our n ne li Belt Center ation Educ

Advanced Manufacturing Center Our 3,000-square-foot, one-stop shop serves the training needs of Wake County businesses, industries, and individuals preparing for high-demand careers by offering a full range of industrial courses.

• Basic and Advanced Machining: Cutting-edge equipment, including a 3D printer, prototyping machine, CNC router and vertical mill, laser alignment, and more.

• Automation Lab: Hands-on equipment for hydraulics, pneumatics, PLC, mechanical, and electrical systems.

• Circuit Board Training: A partnership with Circuit Technology Inc. provides equipment for soldering, crimping, schematics, and IPC Certification prep.

Contact 

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinator: Bill Terrill  919-335-1006 wlterrill@waketech.edu

workforce.waketech.edu | 29

Corporate Solutions Wide array of topics: • Agile Training (Certified Scrum Master Workshop, Agile Testing, etc.)

your s e Do pany or m o c f urse b m i re ing? train

• Business Analysis Training (Business Analyst Fundamentals, Developing Requirements with Use Cases, etc.)

• Business Competencies (Business Writing, Time Management, Presentation Skills, etc.)

Wake Tech is an accredited institution of higher learning, offering high‑quality courses that qualify for company tuition assistance.

CONTACT Corporate Solutions  919-532-5813 corporatesolutions@waketech.edu

• Leadership and Management (Strategic Planning, Performance Evaluations, etc.)

• Process Improvement (Lean Six Sigma, Project Management, etc.)

Contact 

We have an abundance of resources, and our competitive pricing makes us ideal candidate for your employee training, skilled workshops, and staff development programs.

corporatesolutions.waketech.edu | 919.532.5813

Customized Industry Training d siste s A ‑ State ing for Train ss & e Busin stry Indu

Wake Tech creates customized programs for new and expanding businesses in North Carolina, that address a spectrum of training needs.

• Computer Skills • Company Specific • Customer Service

CONTACT To learn more about eligibility guidelines for state-assisted training, contact:

• Information Technology • Leadership and Management • Lean Six Sigma • Project Management

Bernita Nichols  919-335-1014 bmnichols@waketech.edu 30 | corporatesolutions.waketech.edu

Contact 

Providing valuable training to companies and individuals!

Personal Interest

Communication | Languages Consumer Education Home and Garden Creative Arts Special Interest and Recreation Plus 50 Ageless Learning Summer Camps for Kids My dream of becoming an author was very far from reality, but this class showed me all the possibilities into this journey. Taking this course was one of the best choices I've made. —Yereliny Gomez, "How to Write, Publish, and Promote Your Book" student

Communication | Languages

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

or contact the Program Coordinators, listed on this page.

Public Speaking

Spanish Certificate Programs

Contact 

Gain a well–rounded understanding of the Spanish language, from culture and history to conversation and grammar.

• Advanced Public Speaking • Confidence in Public Speaking • Public Speaking for Everyday Use

Writing Contact 

• Fiction Writing for Beginners • Freelance Writing for Beginners • How to Write, Publish, and Promote Your Book!

• Introduction to Grant Writing • Introduction to Screenwriting • Story Development and Plotting for Screenwriters, Fiction Writers, and Novelists • Technical Writing as a Career • The Business of Writing for Children • Write Right for Work

Voice Over Training Contact 

• Voice-Over Training for the Everyday Professional—Intro, Intermediate, and Advanced

World Language Programs Contact 

Sample of world language classes:

CONTACT For class schedules, location, fees, and to register go to continue.waketech.edu or contact the Program Coordinators: Susan Ballard  919-334-1536 seballard@waketech.edu Courtney Boney 919-334-1612 crboney@waketech.edu Michael Langer  919-532-5526 mjlanger@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu 32 | continue.waketech.edu

• Arabic • Russian • Chinese • Japanese • Korean • French • German • Italian • Portuguese

• Spanish - Command Spanish® - Complete Spanish - Spanish Conversation & Grammar • Improve English Skills

• Spanish for the Workplace

––English for

Non-native Speakers

The adult Spanish Language Certificates are designed for people looking to compete in the world market or for personal enrichment.

This program can also benefit business and industry leaders who interact with Spanish speaking consumers and employees. Contact  • Spanish Essentials Certificate • Spanish Intermediate Certificate

Accent Reduction, Beginner & Advanced Develop the pronunciation patterns of American English, focusing on intonation practice, pitch change, and honing troublesome vowel and consonant sounds. Contact 

Beyond the Basics: Effective Business Communication for Non‑Native Speakers of English Recommended for ESL graduates and non-native speakers of English with advanced English language skills.

Emphasis is on correct pronunciation and idiomatic expressions with a goal of improving personal and professional communication. Contact 

––The Next Generation

TOEFL® and TOEFL iBT®

• Sign Language Explore deaf culture and communication by learning American Sign Language.

• Baby Sign Language Sign language gives babies a way to talk with parents before they learn to speak.

Contact 

Consumer Education Marriage and Relationship: Keys to Success Getting married is just the first step! Learn how to build a solid foundation for a healthy partnership that will last far beyond “I do.” Contact 

Divorce – North Carolina Style

Boo Find kke Cou eping on p rses age 28.

Get a thorough explanation of NC divorce laws and requirements in simple layman’s terms. Emphasis is on proper filing procedures for a simple divorce action in NC without the assistance of an attorney.

Contact 

Financial Fitness: A Balanced Budget

Make the best use of reduced wages and unemployment compensation in covering living expenses. Learn techniques for budgeting and an effective system for managing cash. Contact 

How to Make Money When You Don’t Have a Job

Learn proven methods for earning money with just your computer and an Internet connection. Explore how and where to find freelance projects and bid on the jobs.

Contact 

Getting Paid to Shop Serving as a “mystery shopper” can be fun and lucrative. Discover how to find companies offering mystery shopping opportunities and determine which are reputable, avoid scams, shop for food and other services, and get paid through a variety of companies. Contact 

CONTACT For class schedules, location, fees, and to register:

Personal Finance

Create and use a budget, borrow and invest wisely, make intelligent decisions about insurance, and plan for your financial future. Learn the essentials of household bookkeeping, record-keeping requirements, taxes, and develop a retirement savings plan. Contact 

Retirement Planning Today

This comprehensive course explains – in straightforward language – time-tested strategies to help you make informed financial decisions. Whether your objective is to build a nest egg, protect your assets, or preserve your lifestyle throughout retirement, this course can help you plan your future with confidence. Contact 

Stocks, Bonds, and Investing: Oh My!

Learn about the fundamentals of investing, including the stock markets, 401k plans, and retirement, and address personal financial issues that are often ignored, but absolutely essential, to your success as an investor. Contact 

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

“Flip” It…A Look into Investing in Today’s Real Estate Market Examine real estate investment opportunities, including personal residences, rental properties, and “flips,” and learn to determine which investments are smart ones. Current homeowners will learn to evaluate their homes, calculate value, consider improvements to increase value and marketability, and explore financing options. Novice investors will learn how to take advantage of a depressed market for short and long-term gains. The instructor will lead extensive Q&A sessions, as well as site visits to possible investment properties. Contact 

or contact the Program Coordinators: Roslyn Bethea  919-532-5581 rybethea@waketech.edu Career Development  ​ 919-532-5696 hrdstudent@waketech.edu Ben Wagoner  919-532-5636 bwagoner@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu continue.waketech.edu | 33

Home and Garden

Turn your creativity into an entrepreneurial opportunity.

Cooking Course Menu • A Career in Cake Decorating

To learn how to start, build, and grow your business, go to pages 26 and 27.

• A Cook’s Tour of European Cooking • Bake Shop Fun • Cooking Beyond the Basics

cooking

• Cooking Kids' Favorites: Simplified and Unprocessed

Search

• Cooking with Summer's Bounty • Cooking with Fall’s Harvest • Fresh and Easy Cooking

Interested in a Culinary Career?

Learn more about Basic Culinary 101 for Entry Level course on page 18.

• How to Start a Food Truck Business • Hurry for Curry: Basic Indian Cooking • Mediterranean Cooking • The Food and Flavors of France • The Food and Flavors of Italy Contact 

CONTACT For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Sewing and Decorating

Search

• Interior Design • Design an Outdoor Room

or contact the Program Coordinators: Pamela Little  919-866-5805 pmlittle@waketech.edu Courtney Boney 919-334-1612 crboney@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu 34 | continue.waketech.edu

• Do It Yourself Event Decor

Gardening

• Sewing: Beginning I

• Starting a Raised Bed Vegetable Garden • Residential Landscaping for Beginners

• Sewing: Beginning II

Organizing Contact 

• Community Gardening • Intermediate Community Gardening Contact 

• Start an Organizing Business • Strategies for the Professional Organizer Contact 

Creative Arts

For class schedules, location, fees, and to register:

Drawing and Painting • Expressions in Oils • Fundamentals of Drawing • Mat Cutting and Framing

1 2

1. Go to workforce.waketech.edu

Contact 

2. Type class title in the “Find a Class” search box

• Acrylic Painting • Drawing for the Absolute Beginner • Mixed Media Exploration Contact 

Search

Digital Photography Discover the world of photography!

Enhance your skills or start your own business.

or contact the Program Coordinators, listed on side bars

• Basic Digital Photography • Real Estate Photography • Taking Photography ‘on Location’ • The Use of Light in Digital Photography • Digital Wedding Photography • How to Start a Photography Business Contact  • Photoshop Elements for Digital Photographers • Digital Photography Introduction Contact 

photo

Search

CONTACT Che c onli k out t h ne c Star ours e t yo and e u Cra r Own fts B Arts usin Con ess. tact 

Crafts and Hobbies • Introduction to Scrapbooking • Advanced Scrapbooking Design and Techniques • Basic Floral Design • Eco-Friendly Art & Jewelry • Quilting – Beginner Contact 

For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators: Roslyn Bethea  919-532-5581 rybethea@waketech.edu Michael Langer  919-532-5526 mjlanger@waketech.edu Ernestine Ledbetter  ​ 919-334-1623 edledbetter@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu

continue.waketech.edu | 35

Special Interest | Recreation

For class schedules, location, fees, and to register:

1 2

1. Go to workforce.waketech.edu 2. Type class title in the “Find a Class” search box

Search

or contact the Program Coordinators, listed on this page.

Dancing

Search

Dance Classes­—Beginner to Advanced Explore different dance genres and build techniques while having fun!

• Belly Dancing: Level I

Personal Interest • Reading the Bible for All It's Worth • The Harry Potter Effect to Understand Society

• Introduction to Line Dancing • Intermediate/Advanced Line Dancing Contact 

Contact  • North Carolina History and Culture Contact 

Recreation • Chess for Beginners Contact 

Safe Driver & Safe Driving Part 2

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinators:

Students who take the courses Safe Driver and Safe Driving Part Two can fulfill court-ordered requirements for 8-hours of safe driving instruction for those with violations or other court-related issues. Contact 

Susan Ballard  919-334-1536 seballard@waketech.edu Courtney Boney  919-334-1612 crboney@waketech.edu Michael Langer  919-532-5526 mjlanger@waketech.edu Michael Moore  919-335-1043 memoore1@waketech.edu Tara Waters  919-532-5572 tlwaters@waketech.edu 36 | continue.waketech.edu

Practical Wildlife Rehabilitation – Raptors

Beginning Guitar

Learn about rescue of eagles, owls, hawks, falcons, and vultures. Discover how to administer basic emergency care to stabilize rescues and perform continuing care while the bird heals. This course qualifies as experience towards a federal raptor rehabilitation license. Contact 

Build skills for playing guitar as a hobby, including hand positioning, tuning, grasping a pick, reading tablature, fret board fingering, basic chords, finger sliding, hammer ons, and harmonics. Students provide their own guitar.

Contact 

Ageless Learning

Plus 50 classes are focused on the interests of adults age 50 and over, but all are welcome!

Learn skills for a new career, explore interests, try your hand at entrepreneurship, or plan for life after retirement.

C Dev areer e and lopme inte perso nt na re for st cour l gr se indi oups o s r vidu als.

Experience the joy of learning!

#itookaCLASS Wake Tech Workforce Continuing Education

plus50.waketech.edu

CONTACT For class schedules, location, fees, and to register go to workforce.waketech.edu or contact the Program Coordinator: Toinette Young ď‚ť 919-532-5851 tmyoung@waketech.edu plus50.waketech.edu | 37

Explore your Future!

ation r t s i Reg ow is n

!

N OPE

Summer Camps for Rising 6th-12th graders Video Game Design • 2D Art for Video Games • 3D Animation for Video Games • 3D Video Game Graphics • Level Design for Video Games • Video Game Design • Video Game Engine Programming

Digital Media • Creating Cool Websites • Creating Movie Magic: Special Effects 101 • Photoshopping

Biotechnology & Science

Computer Hardware • Build a Computer

Engineering & Mathematics • Engineering Technology • Math, The Common Denominator • Robotics • S.T.E.M. Fun

Public Safety

Entrepreneurship • Youth Entrepreneurship Camp

Communication • “The Write Expression” Writing Camp • Viva la Vida Hispana: Live the Hispanic Life

Wellness • Fit 4 Life • Team Sports Camp

• Crime Solvers In Action • American Red Cross Babysitting

• Cells at Work: Exploring the Basics of Biotech

Lo Early ok for d Late rop-off/ pic in se k-up le cam ct ps!

Wake Tech Summer Camps | 2015 Camps are geared toward rising 6th through 12th graders in Wake County 38

summercamps.waketech.edu

Strengthen Basic Skills English as a Second Language Adult Basic Education: Learn to Read Transitional Opportunities for Post‑Secondary Success (ABE TOPS) Build Academic Fundamentals

High School Credentials

I was nervous at first, but the instructors at Wake Tech start you at your level —whatever it is— and help you improve from there.

Time commitment: —Rahab Kamau, Most volunteers graduate of Wake Tech's ESL and High School Equivalency Preparation commit programs one to three hours per week.

College and Career Readiness/ ABE TOPS

ABE TOPS

Adult Basic Education—Transitional Opportunities for Post-Secondary Success ABE TOPS is designed for adult students who have an intellectual disability or those who need continued support in functional academics. It is ideal for students who want to achieve a higher level of independence by focusing on the academic, social, vocational, and life skills needed to fulfill their goals.

Improve your Academics Classes are aligned with adult education content standards using contextualized teaching practices: Reading | Writing | Math | Technology

Training for a Career Career Focused classes are offered through a partnership with Wake Tech Workforce Continuing Education and HRD. These pathways give students the necessary skills to gain competitive employment.

• Hospitality, Hotel and Restaurant Certifications • Housekeeping • More career focused classes are currently under development

WAVES

Wake Adults Volunteering Educational Services Volunteers needed to: • Tutor students • Encourage and motivate students

Wake Tech’s volunteer program offers adults from all walks of life the opportunity to help others realize their educational dreams.

• Enrich learning environments For more information:

ccr.waketech.edu Click on volunteer link

919-334-1546 | 919-334-1528 40 | ccr.waketech.edu

To sign up for one of our monthly information sessions, please call: 919-334-1507

abetops.waketech.edu

College and Career Readiness/English as a Second Language

ESL

English as a Second Language For non-English speaking adults living and working in the United States who want to: • Increase speaking, reading, writing, and listening skills in English • Enhance workplace skills, community interaction, cultural enrichment

ult d A e e Fr ESL s Classe

• Build college and career readiness skills For students with little or no English, to students with high level English skills—eligibility determined through placement testing.

• Many locations in Wake County • Morning, afternoon, and evening classes • Required attendance policy

Wake Tech Workforce Continuing Education also offers: • ESL Distance Education-ESL LAB Classes meet once a week with a weekly assignment.

For more information: 919-334-1501 • Integrated Career Awareness Classes for career exploration and job skill development.

For more information: 919-334-1567 • Workplace Bridge Classes for advanced students to develop vocabulary and workplace skills.

For more information: 919-334-1509

Registration information:

esl.waketech.edu Citizenship Preparation • For intermediate level ESL students and higher who are reading below a 9th grade level—placement test provided on site.

• Learn the Citizenship process

919-334-1501 | esldesk@waketech.edu

Additional Training: • Accent Reduction Training • Beyond the Basics: Effective Business Communication for Non-Native Speakers of English.

For more information, see page 32. esl.waketech.edu | 41

College and Career Readiness/High School Equivalency Programs

Applicants 16 1/2 or 17 years old: • Special paperwork required • Must have withdrawn from public school

High School Equivalency Preparation (HSEP)

Adult High School (AHS)

(Formerly known as GED® Program) 919-334-1500

Earn your official high school diploma issued jointly by Wake Tech and the Wake County Public School System.

Online and seated classes are offered at convenient locations in Wake County.

919-334-1500

• Take computer-based courses one at a time • Work at your own pace

For adults who want to: • Complete a high school credential

Requirements:

• Prepare for college • Improve skills to enter advanced training in career pathways • Improve knowledge of reading, writing, math, social studies, and science

• Must submit high school transcript to the AHS office before enrolling • Enrollment in this program is contingent on TABE score of 567 or higher • Eligible students cannot need more than 8 credits to graduate

Adult Basic Education (ABE) is designed to assist individuals who need to improve their skills in reading, writing, or mathematics.

Enroll in Adult Basic Education to: • Improve skills for the workplace, • Achieve personal goals, or • Prepare for enrollment in one of the college’s high school completion programs.

919-461-8408

You must meet at least one of the following requirements:

• Have been an agricultural worker (or a family member of the worker) who worked on a farm in the United States for the minimum time period required by the program Or • Have attended a public school in the United States and received Migrant Educational Services (Title 1 C) while enrolled Or • Have participated in a WIA section 633 program

ABE helps you succeed!

All materials have been designed for adults.

High School Equivalency Program (HEP)

No fees or charges!

Classes are offered on Wake Tech campuses, at the Beltline Education Center, and at community sites throughout Wake County.

* Includes agriculture, ranching, orchards, forestry, Christmas trees, dairy, cannery, poultry, or fish farms.

For more information go to:

ccr.waketech.edu

Earn your North Carolina High School Equivalency Diploma Need help getting ready? Sign-up for FREE preparation classes.

For more information: 919-334 -1500 | hsep.waketech.edu

Ready to take the exam? 3 OPTIONS =1 diploma For more information: 919-334 -1538 | sebarco@waketech.edu OPTION 1

• Computer-based test • 4 Subjects: –– Language Arts - Combined Reading & Writing –– Science –– Social Studies –– Mathematics • Retake the test up to two times for free

OPTION 2

OPTION 3

• Computer or paper-based test • 5 Subjects: –– Reading –– Writing –– Science –– Social Studies –– Mathematics • Retake the test up to two times for free

• Computer or paper-based test • 5 Subjects: –– Reading –– Writing –– Science –– Social Studies –– Mathematics • Retake the test up to two times for free

Passing Score 150

Passing Score 15

Passing Score 500

HELP desk: 877-392-6433

HELP desk: 855-694-4738

HELP desk: 888-282-0589

myged.com

hiset.ets.org

TASCtest.com

Also offered in Spanish | Accommodations available | Must present valid government issued ID (ID cannot be altered or broken) hsep.waketech.edu | 43

Frequently Did You Asked Know?

Questions QQ. I want to sign up for a class, but it is AA.

QQ. AA.

not listed in the online schedule. How do I register for it?

QQ. When can I register?

AA. Registration for Workforce Continuing Education classes is ongoing throughout the year. If a class appears in the online schedule, that means space is still available and the class is open for registration. Registrations are processed on a first-come, first-served basis.

If you don’t see a specific class section in the online schedule, that is because the class is not accepting registrations at this time. The class may be full, or may not be offered at this time. Contact us for more information about the class, and when it may be offered again in the future.

I didn’t receive a confirmation email when I registered for a class. How do I update my contact information?

It is the student’s responsibility to update any changes to contact information (email, home address). Student information is not automatically updated when a new course registration is received. To make changes to your student record, you must complete a Student Permanent Records Change Form, which can be downloaded from our website.

The forms should be signed and then sent to the WCE Registrar’s Office.

QQ. I have an idea for a new class!

AA. We can create courses to meet the

expressed needs of the community. Do you have a group of people interested in learning a topic, but you don’t see the class offered at this time? Contact us, and we’ll try to help! ceregistrar@waketech.edu

44 | workforce.waketech.edu

Due to the minimum number of students necessary for classes to be held, we encourage you to sign up at least one week before the class starts. Enrollments after the start date of the class are not eligible for a full refund.

QQ. I am paying for someone else to take a AA.

class. What do I need to do?

If you are paying for someone else, such as an employer paying on behalf of an employee, you will want to use Sponsorship Billing. Sponsorship Billing ensures that refunds, if necessary, are issued to the payer rather than to the student.

(Please note that you will not be able to register online through Sponsorship Billing.)

If you are interested in setting up a sponsorship, please contact the WCE Registrar’s Office at 919-334-1631. If not, you may continue with online registration and any refund will be issued directly to the student.

QQ. AA.

Do I need a parking decal to park on campus?

Students taking any course that lasts longer than one week at Main, Perry Health Sciences, Public Safety, Western Wake, or Northern Wake campuses must pay a $5 campus access fee each semester for access to all campuses. Parking decals, deck entry cards, and parking passes (where applicable) are available on each campus from the cashier or front desk.

Let's talk Policies Workforce Continuing Education Policies Registration for Workforce Continuing Education classes is ongoing throughout the year. If a class appears in the online schedule that means the class is open for registration and space is available.

Visit ceregistration.waketech.edu to see the most up-to-date schedule of classes.

Wake Tech Workforce Continuing Education welcomes learners of all ages. However, • Learners age 17 and under who are still enrolled in high school must have the written permission of their high school principal, and may register on a space-available basis.

• Home-schooled students may register for classes with a notarized letter.

• To enroll in College and Career Readiness programming you must be officially withdrawn from school to participate.

Please contact the Registrar’s office for more information.

Disability Support and Accommodations For detailed information on documentation guidelines and DSS policies and procedures, visit: disabilityservices.waketech.edu or call 919-866-5670 (TTY 779—0668).

Have questions?

We have answers about: • Registration fees, locations, course content and requirements • Class transfers, cancellations, withdrawals and refunds • Student transcripts and permanent records Contact the Workforce Continuing Education Registrar’s Office.

Workforce Continuing Education Registrar’s Office 919-334-1631 ceregistrar@waketech.edu

CONTACT For questions about policies, forms, fees, registration, student records inquiries, or general information, contact: Workforce Continuing Education Registrar’s office 919-334-1631 ceregistrar@waketech.edu

workforce.waketech.edu | 45

How to Search and Register for Classes Online 1. Go to workforce.waketech.edu

←

2. In the “Find a Class” search box TYPE IN the course number or course title and click search

3. Select Your Course.

Click the box beside the course to add it to your “cart.” You may register for multiple classes at one time.

4. Complete the Checkout Process.

At the bottom of the screen, click Proceed to Checkout to be guided to my WebAdvisor, where you will enter your contact information and pay for your course.

4 Easy Ways to Register for Classes Fax

Online

Register early to secure your seat!

Fax completed registration form with credit card information (Visa or MasterCard only) to 919-773-4788. By fax, payment can be made by credit card only.

Go to: ceregistration.waketech.edu

Mail Mail registration form to: Workforce Continuing Education Registration Wake Technical Community College 9101 Fayetteville Rd. Raleigh, NC 27603

In Person Bring registration form and payment to any Workforce Continuing Education (WCE) office.

Wake Tech Campuses and Centers (WCE classes also take place at various community sites throughout Wake County)

Beltline Education Center (BEC)

3200 Bush Street, Raleigh

919-334-1500

BioNetwork Capstone Center

850 Oval Drive, Raleigh

919-515-0232

Eastern Wake Education Center (EWEC)

519 Industrial Drive, Zebulon

919-866-5805

Perry Health Sciences Campus (PHSC)

2901 Holston Lane, Raleigh

919 747-0400

Main Campus (401S)

9101 Fayetteville Road, Raleigh

919-866-5800

Northern Wake Campus (401N)

6600 Louisburg Road, Raleigh

919-532-5502

Public Safety Education Campus (PSEC)

321 Chapanoke Road, Raleigh

919-866-6100

Western Wake Campus (WEST)

3434 Kildaire Farm Road, Cary

919-335-1000

Wake Tech's Workforce Continuing Education classes start at various times throughout the year.

Register any time.

No need to wait!

Online registration is

OPEN

12 9

3 6

Explore our programs and sign up for open classes at

workforce.waketech.edu

Wake Technical Community College

Beltline Education Center

NEW LOCATION featuring enhanced capacities to serve the workforce readiness needs of the community.

Advanced Manufacturing Center | College and Career Readiness | School of Cosmetology

Wake Tech Beltline Education Center | 3200 Bush Street | Raleigh