COMPANY PROFILE PROPERTY SERVICES WITH KNOWLEDGE, EFFICIENCY AND VALUE!
COMPANY PROFILE The great Australian dream. Owning a home with a white picket fence, being financially secure in the perfect location! Property is one of Australia’s largest assets so it’s no surprise that so many Australian’s have the same dream. The real estate industry has undergone change but maintained its prominenet status, surviving severe economic conditions. This is why people look to real estate as a stable investment option, and that’s where we come in! Walker Real Estate International are focused on empowering our clients to build property portfolios that will sustain them long into the future, bringing year-on-year growth to their portfolio. You see, we have analysed all aspects of real estate and we know that the more we teach you about real estate, the more you’ll love it just as we do! We look to add value to our clients by enabling them to grow a strong investment portfolio of property-based assets whether they are, land bank assets or bricks and mortar assets through in-depth local market knowledge, based on our network of colleagues and partner organisations. How do we add value? We’ll let you know where to invest, the best time to invest and we’ll manage your property folio for you. Our property management department is the foundation of our company. We span across the whole of Victoria from metropolitan, suburban to rural. With offices in Port Melbourne, Glenroy, Ballarat and Narre Warren, we don’t mind doing the work for you.
Our sales department is all about opportunity! See, the great Australian dream is also the great Walker Real Estate Dream. We offer some of the best investment options for our clients. We sell off-the-plan properties, which give them the advantage to invest in a property before it hits the market. We also have the ability to give you insights into growth areas, and our house and land packages cover all of Victoria. Just give us the suburb and we’ll point you in the right direction. We also provide local market intelligence, growth assessments, property management, complete build management and acquisition services in the market of your choice. In addition, we have teamed up with financial planning organisations to add to the services, enabling a property portfolio customised to each of our clients. The great Australian dream is just one phone call away!
COMPANY VISION
To empower value creation through property asset growth and management with knowledge, integrity and efficiency.
COMPANY MISSION
Empower our clients to build a knowledge based property portfolio. Provide our clients the value-added services to grow and manage their portfolio. Manage every aspect of a property’s lifecycle, from acquisition, return on investment, improvements and sale.
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Sales Department
Investment Stock
Walker Real Estate International is engaged in established residential sales, throughout the whole of Victoria including North, North West, West, South East corridors and Ballarat.
Spanning across the suburbs of Melbourne, the inner CBD and rural areas of Victoria, sustainability is something we bring into both property development and client relationships.
The Sales team is experienced with over 25 years of selling properties in varied markets and provide a sales service second to none to our valued clients.
Walker Real Estate International work in partnership with reputable builders and property developers, to guarantee our clients premium design options, land size options and most importantly LOCATION, across all property types.
The key to the Walker's sales team is its ability and flexibility to sell in any market in Melbourne and achieve the best possible sales outcome for our clients. This aspect of achieving results in varied markets has been welcomed by most of our clients in the past who have decided to place their properties for sale.
Whether you’re looking to build your dream home or expand your portfolio we promise the best in knowledge, efficiency and integrity when it comes to meeting your needs.
Looking to sell? Whether its your beloved home or investment property, our experienced sales team, with their passion for the industry, local market knowledge, and capability to devise an area-specific marketing strategy, will ensure the best and most realistic results for you, consistently! They are team focused on delivering a high standard of service with knowledge, efficiecy and integrity!
International Investors The sales operations of our organisation provides international investors in the Indo-Asian and Middle Eastern regions the opportunity to invest in Australian properties. We always keep ourselves 1 step ahead of property growth, that gives us the opportunity to introduce international investors to the green pastures of Australia.
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Property Management Department Having properties available throughout the whole of Victoria gives our clients the flexibility of owning a portfolio of properties located in different suburbs of Melbourne, couples with the convenience of having it managed all by one place. We also have a number of local offices located in Ballarat, Glenroy and Narre Warren, this gives us the advantage to stay on top of local, national and inter-state market trends.
Property Leasing Looking to list your property with us? Call us for a rental appraisal! One of our agents from the property management department will inspect your property to estimate the rental value and make suggestions on possible improvements to ensure the property is let as soon as possible.
Tenant Selection Selecting a suitable tenant for your property is a very delicate procedure. Once a tenant has viewed your property, they are required to fill out a detailed application form. This form covers information of current and previous residences, employment history, personal references, and the number of people occupying the property. All adults in the property are requred to fill this out and in addition we request 100 points of ID. Our leasing consultant then conducts reference checks, and verifies personal details. Each property owner also has the option to request our office to carry out a name check on the National Tenancy Database. The tenant check provides a detailed history of the tenant regardless of the state in which they previously resided – Australia wide. After all details have been processed the application is discussed with the property owner by the Property Manager. Once the property owner is completely satisfied with the prospective tenant, we notify them by a phone call and in writing. At the final stage, an appointment is made with the tenant to collect keys and sign relevant documenation.
The standard marketing process to lease these properties will include:
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Listing the Property Online, including photos and a detailed write-up about the property Further advertising on our social media platforms
Optional extra marketing strategies include: • “For Lease” sign boards placed at the front of the property • Print media – Newspaper advertising in the local papers
Walker Real Estate International receive a large number of phone and emails enquires in response to our weekly advertising. You will be kept informed every step of the way!
Tenancy Agreement Preparation A formal periodic lease agreement for a minimum period of 6 or 12 months is drafted and sent out by our administration team 24hours prior to the tenant moving. The tenants are advised of the commitments and agreements they have made by signing the lease agreement, the regular inspections that will be conducted by the property management team, and the process of lodging maintenance issues.
The tenant is also advised to pay one calendar month’s rent, and the bond before securing the property. They are then advised of the various methods available for the payment of rent monies.
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Rent Arrears
Insurance
The majority of our tenants pay their rent on or
Apart from the obvious building insurance, every property owner commonly signs up Landlord insurance be arranged on the property prior to a tenant moving in. If you don't already have this our office strongly recommends it, and will be able to put you in touch with the right people.
before the due date. However, should your tenant fall behind we follow the procedure below: • 3 days overdue – a reminder notice is automatically forwarded to the tenant. • 10 days overdue – the tenant is advised that if payment is not received within 5 days, a 14-day notice to vacate the property will be served and an application will be made to the Residential Tenancies Tribunal for a hearing. • 15 days overdue – the above actions are carried out and a Warrant of Possession for the property is obtained at the tribunal hearing. These actions are carried out automatically to minimise the possibility of a loss of rent that could eventuate. No formal action for recovery of outstanding rent can be undertaken until the tenant is 14 days overdue with a rental payment.
There are many companies who provide this service. Property owner’s insurance covers items such as loss of rent, loss or damage to property, loss or damage to building and legal liability. The limits on each of the items may differ from policy to policy so it is best to research and find the appropriate cover for your property. Our office can also arrange landlord insurance for any of our clients, once we receive a request in writing.
Property Vacancy If a property is well positioned in the rental market and reflecting the right rental amount, a property will achieve the right tenants. The property vacancy rate at our office ranges between 2% - 3% per month. A 12 month fixed term lease is preferred at all times except in cases where the property owner or tenant requests a shorter term. This enables our clients to gain stability in their rental income. A weekly update is provided to our clients by our Property Managers about the number of inspections and enquiries the property has attracted.
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ADVERTISING & PROMOTING THE PROPERTY All properties listed with Walker Real Estate International are advertised on: • walkerint.com.au • realestate.com.au • domain.com.au • homely.com.au • rent.com.au They are also advertised on our various social media platforms. An updated rental list is forwarded to relocation companies requesting a list of properties for their clients. Prospective tenants who have registered their interest with our properties are contacted and a rental list is made available to them. A “For Lease” board may also be erected at the front of the property.
INSPECTIONS At Walker Real Estate International, we personally carry out inspections with all potential tenants. We are one of the few real estate companies who boast of having a Property Manager available to conduct inspections within 24 hours of a tenant making an enquiry on a property and sometimes within a few hours on the very same day. Our office also highlights the importance of carrying out routine six monthly inspections on properties along with our clients if requested. Routine Inspections are done on a regular basis to ensure that the property is well maintained at all times. A detailed report of the inspection is supplied to our clients to keep you informed about the condition of your property.
MAINTENANCE Walker Real Estate International have a wellstructured maintenance department that works in accordance with our Property Management division to enable efficient handling of maintenance that have been lodged with us. All of our trades people are highly qualified, efficient and have the required insurances under their specific areas of operation.
PAYMENT OF ACCOUNTS All rents collected during the week are paid out by the end of the week. This enables our clients to have improved cash flow from their rental properties. This scenario of course is subject to the tenant paying on time using the DEFT system, which is a very flexible option for tenants. The DEFT system enables tenants to pay online using BPAY or pay at any AUSPOST outlet. In addition to this service, Walker Real Estate International is in a position to pay any outstanding invoices for your property from the rent collected as paid by the tenant. This can only be initiated on instruction of our clients to the utility supplier. This gives our clients peace of mind as all bills for the property are paid by us. A copy of the invoice is supplied to you when you recieve your statements.
RENTAL INCREASES Walker Real Estate International encourages rental increases on properties every 12 months; however, under the Residential Tenancies Act the tenant has to be given 60 days’ notice in order for the rent increase to be put in place. We make our clients aware that rental increases are subject to the tenant accepting the increase or making an enquiry to consumer affairs for an independent rental appraisal. Should the independent rental appraisal warrant an increase the tenant has a choice to accept the increase or move out of the property if the property owner continues to seek a higher rental return. All rental increases imposed by the company will be put in place after taking into consideration the existing market conditions.
MANAGEMENT FEE STRUCTURE The Management fee structure is always negotiated on an individual basis with our clients. Our Property Management service includes processes that need to be controlled on a daily basis to ensure that our client’s investment is well managed at all times. Given the opportunity, we at Walker Real Estate International will ensure that your investment is efficiently managed!
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"KNOWLEDGE, EFFICIENCY & INTEGRITY IS WHAT WE STAND FOR!" CALVYN WALKER DIRECTOR | OIEC
WALKER REAL ESTATE INTERNATIONAL Licensed Estate Agent Port Melbourne - Corporate Building i85/i86, 21 Hall Street, Port Melbourne VIC 3207 Glenroy 757 Pascoe Vale Road, Glenroy VIC 3046 Narre Warren Suite 5, 26-28 Verdun Drive, Narre Warren VIC 3805 Ballarat 11 Lydiard Street South, Ballarat Central VIC 3350 1300 963 552 9681 7304 admin@walkerint.com.au www.walkerint.com.au P.O BOX 72, Clarinda VIC 3169