Great yet another used and abused watch from shop by Watch Geeks

Jessiedart Senior Member Senior Geek

Join Date: Apr 2010 Location: Rhode Island Posts: 307

Great ..Yet another used and abused watch from Shop. Well..Great. Today my new Lupah Mechanical and Android Purple Espionage arrived. The Espionage was yet another returned box of broken dreams. The watch was fogged under the crystal so the 1st owner did the following : 1. Removed the Lugs and bracelet ( and BENT the pin holding the lug on, then just for good measure left dings near the lug pin holes) I guess he missed with the old hammer. 2. Then he tried unscrewing the rear case back...Now that was a thing of beauty. Completely gouged and scratched the entire back of the watch. The good news was he put all the stickers ( covered with dirt and mangled) back on the watch and sent it back. He did leave all the blue wrapping on the bracelet on and in tact so I guess I should thank him. So..It's come to this. I have gotten to the point where I will accept a returned watch that's in new condition just because it's so painful to go through the return process. But this is something else entirely. This is yet another watch that should have never ever gotten past the "Inspectors". Great ending though...They only had 1 Purple Espionage left in stock. I asked if it can be checked to make sure its new, Shop CS said "no sir". Then I asked if they can pull the last one so I can get it replaced while this one is being returned, Shop CS said " No, only if you pay for it now first". Really...Can I. Yes .... Id like to pay again for a watch that you can't even tell me is new and pay twice for the same watch. And I still have 3 watches from shop being shipped right now... I'm a glutton for punishment I guess. Oh ....I have not opened the Lupah yet...Just not in the right mood and scared stiff to boot. Good news is that one is too new for a return so here's hoping. I'm toasty and tired of this....This is Not the 1st time for the same issue. __________________

JESSIE DART

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Jessiedart View Public Profile Send a private message to Jessiedart Find all posts by Jessiedart Add Jessiedart to Your Contacts #2 09-13-2010, 02:53 PM

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mba1996 Senior Member Veteran Geek

Join Date: Apr 2010 Location: On the coast of Maine Posts: 524 Real Name: Chuck

That's enough to make a grown man cry..... __________________

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glasetj Senior Member Senior Geek

Haven't happened to me yet... but I would be #$#@^&% glasetj View Public Profile

Join Date: Nov 2009 Location: Houston TX Posts: 187 Real Name: Terry

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Avery Senior Member Veteran Geek

Join Date: Apr 2010 Location: Rhode Island Posts: 939 Real Name: Kevin

Sorry to hear that Jessie.I said before any returned watch should not be put back into the regular inventory until it is inspected and is deemed to be in as new cond. I had something similar happen to me.It is a pain to hev to return what should have never been sent.Good luck getting it resolved. __________________

Avery View Public Profile Send a private message to Avery Find all posts by Avery Add Avery to Your Contacts #5 09-13-2010, 03:28 PM Red Ryder Senior Member True WatchGeek

Join Date: Aug 2008 Location: southern Calif Posts: 9,052

ARGHHHHHHHHHHHHH not right __________________ RUTHIE Red Ryder View Public Profile Send a private message to Red Ryder Send email to Red Ryder Find all posts by Red Ryder Add Red Ryder to Your Contacts #6 09-13-2010, 03:33 PM Horsetrack Senior Member Master WatchGeek Hey it's called Vintage __________________

Horsetrack View Public Profile Send a private message to Horsetrack Find all posts by Horsetrack Add Horsetrack to Your Contacts #7 09-13-2010, 03:44 PM

Join Date: Jun 2008 Location: SHANGRI LA Posts: 4,839 Real Name: Jeff the Geek

the B Senior Member Super Geek

Join Date: Jun 2010 Location: Florida Posts: 1,834 Real Name: Jim B

They need to improve their quality control. This has happen to me several times and I have never seen a major company fail to correct problems of this natrure. Sorry to hear it again you should demand they issue a pick up the B View Public Profile Send a private message to the B Find all posts by the B Add the B to Your Contacts #8 09-13-2010, 03:46 PM

watchingout Senior Member Senior Geek

Join Date: Aug 2009 Location: Scottsdale, AZ Posts: 180 Real Name: Craig

I think it is unconscionable that they do that. They are just shooting themselves in the foot. I too have received defective returns from ShopNBC as new items, so I will no longer buy from ShopNBCs existing inventory. I will only buy if it is a new item that is just being released, I figure that way the chance of getting someone elses defective return is almost zero. watchingout View Public Profile Send a private message to watchingout Send email to watchingout

Find all posts by watchingout Add watchingout to Your Contacts #9 09-13-2010, 03:46 PM daycoo2 Senior Member Senior Geek

Join Date: May 2010 Posts: 128

I feel the pain.Not fun.May it never happen to you again. daycoo2 View Public Profile Send a private message to daycoo2 Find all posts by daycoo2 Add daycoo2 to Your Contacts #10 09-13-2010, 04:14 PM

BocephusSTL Senior Member Super Geek

Join Date: Jul 2009 Location: St. Louis, MO Posts: 1,035 Real Name: Larry

Here's to hoping that the person who originally returned that watch has their most cherished and expensive timepiece fall off their wrist and get run over by a steam roller. __________________ Quote: Originally Posted by jskelton You will not become a ninja by wearing one. You will not become a trained soldier by wearing one. You will not become a sex-crazed spy by wearing one.....

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Bondson Senior Member Senior Geek

Join Date: Jan 2010 Location: Northeast Ohio Posts: 350 Real Name: Mel

Thats Crappy. Bondson View Public Profile Send a private message to Bondson Send email to Bondson Find all posts by Bondson Add Bondson to Your Contacts #12 09-13-2010, 04:45 PM surferman Senior Member Veteran Geek

Join Date: May 2010 Location: primarily--Los Angeles area. Posts: 571 Real Name: John

That is just not right to buy a "new" watch receive a watch in that condition. surferman View Public Profile Send a private message to surferman

Find all posts by surferman Add surferman to Your Contacts #13 09-13-2010, 05:43 PM Join Date: Mar 2008 Location: jacksonville, fl. Posts: 446 Real Name: james a. musco

jim94 Senior Member Senior Geek

does not any one do there there job. noone checks anything, but quick to put the blame on the customer. been there and it was not cool. major bummer jim94 View Public Profile Send a private message to jim94 Find all posts by jim94 Add jim94 to Your Contacts #14 09-13-2010, 06:50 PM braniff727200 Senior Member Senior Geek

Join Date: Apr 2010 Location: Vero Beach, Florida Posts: 294 Real Name: Anthony

Quote: Originally Posted by Jessiedart Well..Great. Today my new Lupah Mechanical and Android Purple Espionage arrived. The Espionage was yet another returned box of broken dreams. The watch was fogged under the crystal so the 1st owner did the following : 1. Removed the Lugs and bracelet ( and BENT the pin holding the lug on, then just for good measure left dings near the lug pin holes) I guess he missed with the old hammer. 2. Then he tried unscrewing the rear case back...Now that was a thing of beauty. Completely gouged and scratched the entire back of the watch.

The good news was he put all the stickers ( covered with dirt and mangled) back on the watch and sent it back. He did leave all the blue wrapping on the bracelet on and in tact so I guess I should thank him. So..It's come to this. I have gotten to the point where I will accept a returned watch that's in new condition just because it's so painful to go through the return process. But this is something else entirely. This is yet another watch that should have never ever gotten past the "Inspectors". Great ending though...They only had 1 Purple Espionage left in stock. I asked if it can be checked to make sure its new, Shop CS said "no sir". Then I asked if they can pull the last one so I can get it replaced while this one is being returned, Shop CS said " No, only if you pay for it now first". Really...Can I. Yes .... Id like to pay again for a watch that you can't even tell me is new and pay twice for the same watch. And I still have 3 watches from shop being shipped right now... I'm a glutton for punishment I guess. Oh ....I have not opened the Lupah yet...Just not in the right mood and scared stiff to boot. Good news is that one is too new for a return so here's hoping. I'm toasty and tired of this....This is Not the 1st time for the same issue. Have you tried speaking with a supervisor at Shop? I find that when you escalate to the next level of authority, it often helps. Good luck! __________________

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Find all posts by braniff727200 Add braniff727200 to Your Contacts #15 09-13-2010, 07:02 PM

samsonswatch Senior Member Super Geek

Join Date: Mar 2009 Location: Moreno Valley, CA. Posts: 1,321 Real Name: Shawn

They also need to get their act together about over selling. My Lupah Mechanical Gold is on backorder with am "Oh were sorry but Invicta did not ship us as many as we thought we were going to get". I am sure I will get someones returned watch after a week or two. __________________

Collecting Watches Until We Meet The True Time Keeper... samsonswatch View Public Profile Send a private message to samsonswatch Find all posts by samsonswatch Add samsonswatch to Your Contacts #16 09-13-2010, 07:35 PM

Gillpax Senior Member Senior Geek

Join Date: Jan 2010 Location: Arlington,Texas Posts: 168

I've had the same problem with an Android from the shop. Seconds hand was floating around when it arrived. I've been scared to pull the trigger on shop watches since. __________________

Gillpax View Public Profile Send a private message to Gillpax Find all posts by Gillpax Add Gillpax to Your Contacts #17 Yesterday, 02:42 PM WatchGeek4Life Senior Member Master WatchGeek

Join Date: Sep 2008 Location: Rochester, NY Posts: 2,706 Real Name: Jim

Breitling Bentley WatchGeek4Life View Public Profile Send a private message to WatchGeek4Life Find all posts by WatchGeek4Life Add WatchGeek4Life to Your Contacts #18 Yesterday, 03:22 PM

Jessiedart Senior Member Senior Geek

Join Date: Apr 2010 Location: Rhode Island Posts: 307

Quote: Originally Posted by WatchGeek4Life

Sorry to hear that Jessie, that is why I'm buying watches from Shopnbc when they first come out, I can no longer trust them anymore, because of this. They should not be sending these watches out to ANYONE!!! They are just lazy and want to sell it to anyone and don't give a crap who, as long as they don't have it in their inventory anymore. Yea..I think your right. I'm changing my buying habits because of this. No more will I buy anything other than newly listed items and WOW and others will be picking up the slack. Too bad though. I love Jim and the crew. It's a shame isn't it. I can live with the shipping rates (

even though everyone else if Free) but this same issue over and over. Nope..Can't do it anymore. Dam shame because in both instances I've had in the past Month, they were 100% avoidable as the abuse was clear and obvious. Bummed man...Bummed __________________

JESSIE DART

Jessiedart View Public Profile Send a private message to Jessiedart Find all posts by Jessiedart Add Jessiedart to Your Contacts #19 Yesterday, 03:25 PM

toyaddict007 Senior Member Super Geek

Join Date: Mar 2008 Location: 'Da Region-NW Indiana Posts: 1,590

I feel your pain! I have only had three returns but, nothing as bad as that. One took almost 3 months to resolve but, eventually all was resolved. Good luck! Bruce __________________ A nod is as good as a wink to a blind horse...

This is how I roll...in my own mind... toyaddict007 View Public Profile Send a private message to toyaddict007 Send email to toyaddict007 Find all posts by toyaddict007 Add toyaddict007 to Your Contacts #20 Yesterday, 03:51 PM Join Date: Sep 2008 Location: VA. Posts: 1,652 Real Name: Steve

rayfan Senior Member Super Geek

Shoot Wing an email and see if he has one that you can buy from him. rayfan View Public Profile Send a private message to rayfan Find all posts by rayfan Add rayfan to Your Contacts #21 Yesterday, 04:13 PM Hotspur Senior Member Super Geek

Join Date: Feb 2010 Location: Here - now Posts: 1,458 Real Name: William (Bill)

As the Shop says, "It's the Premium way we exceed all your expectations!" __________________ They all wound - the last one kills (inscribed below a 15th century clock) Hotspur View Public Profile Send a private message to Hotspur Find all posts by Hotspur Add Hotspur to Your Contacts #22 Yesterday, 04:17 PM

chase16 Senior Member Senior Geek

Join Date: Mar 2009 Location: New Hampshire Posts: 427 Real Name: Gary A Chase

I'm sorry bro... I hope you get a new crisp watch soon!!! Good luck Keep your head up it could be worst.. chase16 View Public Profile Send a private message to chase16 Find all posts by chase16 Add chase16 to Your Contacts #23 Yesterday, 04:20 PM Shady Senior Member Veteran Geek

Join Date: Aug 2009 Posts: 655

So this is what we are forced to choose from... Either overpay big time for a watch on the first airing, and risk seeing it much cheaper a month later either on the shop, or elsewhere...

OR Wait it out, and get a badly abused watch, and then have to deal with the phone calls, the fighting to get the money credited, and the PITA of having to return the piece... Nice... Shady View Public Profile Send a private message to Shady Find all posts by Shady Add Shady to Your Contacts #24 Yesterday, 05:20 PM sano1 Senior Member Senior Geek

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Jessiedart Senior Member Senior Geek

Join Date: Apr 2010 Location: Rhode Island Posts: 307

Quote: Originally Posted by rayfan Shoot Wing an email and see if he has one that you can buy from him. Did that the second the watch arrived and I found the damage. My email to him was the 1st thing I did. That's because I trust him . He has never let an Android Customer down..I'm awaiting his response now. __________________

JESSIE DART

kkinaz Senior Member Senior Geek

Join Date: Mar 2008 Location: Gilbert, AZ Posts: 224 Real Name: Kent

My son surprised me with an Android spyder for my 50 th bday last week from the shop. The

watch did not have a tag or protective film anywhere on the watch. Obviously it had been returned by another customer, and then sent to me. I took no chances and returned the watch, and followed up with a call to the shop customer service dept. Will see how they handle this. kkinaz View Public Profile Send a private message to kkinaz Find all posts by kkinaz Add kkinaz to Your Contacts #27 Yesterday, 06:35 PM

Jessiedart Senior Member Senior Geek

Join Date: Apr 2010 Location: Rhode Island Posts: 307

Quote: Originally Posted by Shady So this is what we are forced to choose from... Either overpay big time for a watch on the first airing, and risk seeing it much cheaper a month later either on the shop, or elsewhere... OR Wait it out, and get a badly abused watch, and then have to deal with the phone calls, the fighting to get the money credited, and the PITA of having to return the piece... Nice... Yea..That's the real killer. If you are going to be higher priced ( Yea I know they are not always, but they are A LOT) , then at least you can do is give the highest service possible and make sure these things just don't happen. Example...I bought the Invicta Excursion Black MOP watch 2-3 weeks ago. The day after ( really the next day) DOD and Sunday Run had it for $149 ...I paid $240 MEH! I could have sent it back but didn't, why? Because the process is so painful and I don't have the time. Then the watch on shop mysteriously goes UP to $280 for a few days then goes on sale for $197. I now have to call to get a refund and they say it will take a week or more...Uh why. Isn't

this a simple computer in and out transaction for the different price, like any other retailer in the world. Well guess not. So with all that and more all we ask is do not send me someone's damaged and used watch because paying a higher price, paying shipping and getting a damaged used watch is not a good business model. I know some folks will say, just don't buy there if you don't like their service and policies. And yes that is true, but gee wiz why does it have to come to that. Just pay someone to open the box look inside and say " gee this is all scratched and damaged, maybe I should not put this back into inventory". That's not a lot to ask and it's a shame that we even have to. __________________

JESSIE DART

Jessiedart View Public Profile Send a private message to Jessiedart Find all posts by Jessiedart Add Jessiedart to Your Contacts #28 Yesterday, 06:43 PM

BocephusSTL Senior Member Super Geek

Join Date: Jul 2009 Location: St. Louis, MO Posts: 1,035 Real Name: Larry

Quote: Originally Posted by sano1 You got it my last RD had skin and hair on the case back, scratches all over, and the band had a groove in the third hole...he musta worn it all month.

Pretty much done with getting returns. Gross! __________________ Quote: Originally Posted by jskelton You will not become a ninja by wearing one. You will not become a trained soldier by wearing one. You will not become a sex-crazed spy by wearing one.....