Network - Issue 08 by Waterford Chamber

Wa t erfor d ch am ber

Issue 08 â&#x20AC;¢ Q3 2019

Waterford

Barry Downes Software adventures Selling Online It's easier than you think Toys4.0engineers returns to wit Arena

FUTURE FOCUSED Waterford: a city of opportunity

Issue 08 • Q3 2019

CONTENTS Message from Gerald Hurley, Waterford Chamber

aterford is a city of opportunity. Of this we are certain and now collectively it is our job to deliver that message far and wide. Over the past couple of months, we have welcomed An Taoiseach Leo Varadker and Minister for Finance Paschal Donohoe to our offices. At these engaging meetings, leaders in our business community clearly and succinctly outlined exactly what needs to be done if we are to achieve the vision set out in Project Ireland 2040. What we are calling on the Government to do is to give Waterford its equitable share and afford us the same opportunities as other regional cities to achieve their ambitions for Ireland’s oldest city. However, we must be cognisant of the fact that there are many pressures looming, not least of which is Brexit, and there is only a finite pot from which we can receive support. What needs to happen now is for us to embrace and promote the entrepreneurial spirit that exists in Waterford, a lot of which is highlighted in the following pages. When you see companies like Enerpower securing the largest instillation of solar panels in Ireland, or Barry Downes seeking out software companies that will make an imprint on the global stage, we understand that the confidence is there and now is the time to build on it.

You need only come along to our Toys4.0Engineers events on Thursday, 10th October in WIT Arena to see the incredible companies that will enhance our future, as we showcase the very latest in technology and innovation. We must have a confident vision in our future, be it in terms of housing, retail, education and so on. We need to look at others who are doing it so well and learn from them, while also putting our own unique stamp on it. We have the best Institute of Technology in the country, the best quality of life offering, the best in terms of affordability, the best commuter times, the best beaches. We need to create our own vision, even beyond that which is outlined in Project Ireland 2040 and we need to work together to achieve it. Gerald Hurley CEO, Waterford Chamber

10 COVER STORY “There is a great opportunity for growth.”

– Barry Downes, Sure Valley Ventures

06 “We must shine a light on the best of Waterford.” – Jonathan Earl, Chamber President NETWORK • Q3 2019

16 “Selling online: it's easier than you think.” – Bryan Hurley

28 Brexit and GDPR: further complications to an already full agenda. – Margaret Julian 03

Issue 08 • Q3 2019

CONTENTS 14

Your Region Needs You! – Alan Quirke

Powering the way – Ireland's largest solar panel installation

Delivering the message – to Minister Paschal Donohoe

26 FEATURE Waterford is THE Foodie Destination of Ireland: Our food & drink offering has been finally put on the national map

PUBLISHED BY: Waterford Chamber of Commerce 2 George’s Street, Waterford Tel: 051 872639 Email: info@waterfordchamber.ie Web: www.waterfordchamber.ie Editor: Lynda Lawton Design: Michael Lynagh Advertising: Angela Jackman

Bite-Size News 1

Leading the way in waste reduction

Waterford Business Awards open for entries

Toys4.0Engineers returns to WIT Arena

H&H Motors: EV Range

Bite-Size News 2

Do your #BITT: Waterford’s Tidy Towns bid

Craic at the Track

The long and winding road home

Gallery

Membership Directory

DISTRIBUTION: Digital copy emailed to 1,000+ contacts, uploaded to Chamber website and social media (15,000+ followers). 1,000 print copies. © WATERFORD CHAMBER OF COMMERCE 2019 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Waterford Chamber of Commerce. IMAGE CREDITS: Icons on pg. 4 by www.flaticon.com. Photo on pgs. 6, 8-9, 48-50 by Fáilte Ireland. Photo on pg. 40 by Paul Dower, Waterford In Your Pocket.

W aterford c hamb er

Photos on pg. 42 by Patrick Browne.

W aterford c hamb er

I s s ue 04 • Q 3 2 01 8

I s s ue 05 • Q 4 2 01 8

Images on pgs. 01, 16, 41, 46-47 by

WATERFORD WILL LEAD THE SOUTH EAST A NATIONAL CONVERSATION DEE HUTCHINSON

Freepik.com. Image on pg. 10 by

AN TÁNAISTE SIMON COVENEY

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 COLLEGE DROP-OUT TO INTERNATIONAL COACH

SUCCESS IS CLOSER THAN YOU THINK

BUDGET 2019

 SE ACTION PLAN FOR JOBS

 PRE-BUDGET SUBMISSION

GROWTH POTENTIAL

LIFE

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WORK

FOR THE REGION

JULIE SINNAMON, ENTERPRISE IRELAND CEO

Network - Issue 01.indd 1

01/12/2017 15:36:01

Network - Issue 02.indd 1

09/03/2018 13:31:42

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01/06/2018 09:28:20

 Visit www.waterfordchamber.ie for the online edition 04

 ECONOMY TO GROW 107% BY 2040  NO. 1 INSTITUTE OF TECHNOLOGY IN IRELAND  HOUSE PRICES 54% LOWER THAN DUBLIN CITY Network - Issue 06.indd 1

15/03/2019 10:04:30

CDEPQ NETWORK • Q3 2019

A MATTER OF

 By JONATHAN EARL, President, Waterford Chamber

’ve been thinking a lot about perspective this summer. It has been genuinely claimed that in a number of areas Waterford is lagging behind other regions in Ireland for years now, but just as genuinely, and for the same reason, we have one of the strongest growth rates in Ireland and even in Europe. Both of these stances, while opposing, are equally valid, they just see Waterford and the region’s position from a different perspective. Waterford future is in a similar position. We are on the cusp of some remarkable social, economic and infrastructural changes with private and public investment. These will undoubtably have a long-term impact on the social and economic life of the city, county and region, though this is set against the immediate problems and actions required in Waterford. When planning, how do we balance those focusing on long-term requirements with those who have short-term needs? The Chamber believes that in order to solve the issues in Waterford we first of all need growth, investment and an improved local economy. It needs new business,

new high-quality jobs and an increase in the population. But in order for this to happen, Waterford needs to be seen as an attractive place to live, work and do business. Starting from a low base ironically helps this cause – private and public investors have already seen the opportunities for investment here. The Chamber also believes that we should work hard to solve the problems, though while this work should be done privately the public perspective of Waterford should be that of great place to live, invest and work in. The Chamber is a membership organisation, it does its best to represent all its members and all their sectors. It does this by working with all the city and county’s organisations and stakeholders. For example, in the retail sector, the Chamber coordinated input from its retail membership this summer to create its submission to the publicised Retail Strategy for Waterford City. This identified what they believed are the short-term issues with retail in Waterford and Tramore, and what a long-term strategy should look like. This followed on from the part

the Chamber played in the creation of a Tidy Towns programme for the city with Waterford City & County Council and Waterford Business Group. This is the kind of work which the Chamber does behind the scenes to help its members and business to solve the current problems in their sector. But in the public domain, if we want people to move here, work here and invest here we must show the city and county in a positive manner. We must shine a light on the best of Waterford. The facts are there for each perspective, the positive and the negative. The Chamber believes we should publicly focus on the positive and privately focus on solving the problems. But each member and each business must decide for themselves what to do and how best to represent their city, county and region. Perspective is everything. Jonathan Earl President, Waterford Chamber

NETWORK • Q3 2019

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WATERFORD:

Waterford Residential Construction Opportunity

City of Opportunity

Annual housing unit construction has averaged 300 units in this decade (period 2011-2017). T compares to 540 annual completions in the 1980s. The current undersupply of housing is an excess overreaction to the oversupply experienced in the previous decade(2000-2009), which amounted 1,700 annual housing unit completions on average.

By arriving at a 2040 population of Waterford City and County of 185,000 (+2% annual increase) a by using a ratio of 2.37 people per household (in line with current norms), one arrives at an ann undersupply of housing units of 1,100 units (annualized out to 2040 while assuming current n housing completions remains stable at 300 units per year). This leads to a total annual new hous completion rate of 1,400 units needed to keep pace with expected population growth. The rate annual new builds should be adjusted to meet the population levels in different time periods. example, total new builds should arrive at approximately 1,100 units over the 2019-2030 period a rise to an annual rate of 1,700 units over the 2030-2040 period, keeping pace with a rising populati

Given that the average selling price of a new build is currently EUR210,000 in Waterford, this amou to a 10 year opportunity of EUR2.3bn for Waterford City and County or EUR6.4bn over the per 2019-2040.

 By Dr. PATRICK LYNCH, RIKON

RESIDENTIAL CONSTRUCTION OPPORTUNITY Annual housing unit construction has averaged 300 units in this decade (period 2011-2017). This compares to 540 annual completions in the 1980s. The current undersupply of housing is an excessive overreaction to the oversupply experienced in the previous decade(2000-2009), which amounted to 1,700 annual housing unit completions on average. By arriving at a 2040 population of Waterford City and County of 185,000 (+2% annual increase) and by using a ratio of 2.37 people per household (in line with current norms), one arrives at an annual undersupply of housing units of 1,100 units (annualized out to 2040 while assuming current new housing completions remains stable at 300 units per year). This leads to a total annual new housing

completion rate of 1,400 units needed to keep pace with expected population growth. The rate of annual new builds should be adjusted to meet the population levels in different time periods. For example, total new builds should arrive at approximately 1,100 units over the 2019-2030 period and rise to an annual rate of 1,700 units over the 2030-2040 period, keeping pace with a rising population. Given that the average selling price of a new build is currently €210,000 in Waterford, this amounts to a 10 year opportunity of €2.3bn for Waterford City and County or €6.4bn over the period 2019-2040. The housing stock trend remained flat over the 2011-2017, which implied that approximately 300 housing units became unavailable or unfit for use on an annual

Annual undersupply of residential construction 3000

240000

2500

190000

2000 1500

140000

1000

90000

500 0

40000

201120132015201720192021202320252027202920312033203520372039 Annual Undersupply (RHS)

Population Waterford City region(LHS)

Housing stock current trends (LHS)

The housing stock trend remained flat over the 2011-2017, which implied that approximately 3 housing units unavailable or unfit for on an annual basis in Waterford City & County. T basis inbecame Waterford City &use County. would be in line with new housing completions over the same period and explains why housing sto would beperiod. in line with new didThis not increase over this

housing completions over the same period and explains why housing stock did not increase over this period.

NETWORK • Q3 2019

overseas tourists arriving in Waterford Airport. Overseas visitor numbers grew at an annual rate of 9% per year between 2011 and 2017 but there was a sharp slowdown in 2017 owing to the negative impact of a weaker sterling on British visitor numbers. The number of overseas visitors coming to Ireland grew by 7% in 2018 with particularly strong growth in North American tourists (+13%) and Continental European markets (Germany +19% and Italy +11%). The higher growth rate of overseas visitors will push overseas visitor’s share of tourism spend from 54% in 2017 to 58% by 2025. Overseas Visitors have an average spend that is 40% higher than domestic visitors, demonstrating the significant revenue growth potential of this segment. Waterford Airport new airline routes: In line with an annual passenger target of 400,000, a target of 80,000 overseas tourists & business travellers by 2025 has been integrated into the overseas visitor numbers. This corresponds to 40% of inward passengers (200,000), which is in line with the pre-2008 share of tourists and business trips on inward flights. Tourism Revenue Growth is expected to reach 11% per annum between 2018 and 2025, driven by a 8% growth in total visitor numbers and also by Waterford increasing its average spend per visitor from 75% of Galway’s average spend per visitor to 90% of Galway’s average spend per visitor. In other words, it’s integrating an Overseas Visitor average spend rising from EUR270 to EUR325 and a Domestic Visitor average spend rising from EUR177 to EUR215 by 2025. Total tourism spend is expected to reach EUR275mn by 2025 and to reach EUR429mn by 2040.

TOURISM OPPORTUNITY Total Visitor growth is expected to rise by +8% per year until 2025 and +3% growth thereafter until 2040. Domestic visitor numbers are forecast to grow at 7% per annum out to 2025. This rate of growth corresponds to growth rates seen in the 2011-2017 period. With Waterford’s significant recent investment in Tourist attractions, it’s reasonable to expect continued strong growth in domestic tourism. Overseas visitor numbers are expected to grow at a higher rate of 9% per year, driven by the additional overseas tourists arriving in Waterford Airport. Overseas visitor numbers grew at an annual rate of 9% per year between 2011 and 2017 but there was a sharp slowdown in 2017 owing to the negative impact of a weaker sterling on British visitor numbers. The number of overseas visitors coming to Ireland grew by 7% in 2018 with particularly strong growth in North American tourists (+13%) and Continental European markets (Germany +19% and Italy +11%). The higher growth rate of overseas visitors will push overseas visitor’s share of tourism spend from 54% in 2017 to 58% by 2025. Overseas Visitors have an average spend that is 40% higher than domestic visitors, demonstrating the significant revenue growth potential of this segment. Waterford Airport new airline routes: In line with an annual passenger target of 400,000, a target of 80,000 overseas tourists and business travellers by 2025 has been integrated into the overseas visitor

NETWORK • Q3 2019

Tourism Spend Overseas & Domestic (Euro Mns) 900 800 Tourism Spend rises to EUR429mn in 2040

700 600 500 400 300 200 100 0

Galway

Cork

Limerick

numbers. This corresponds to 40% of inward passengers (200,000), which is in line with the pre-2008 share of tourists and business trips on inward flights. Tourism Revenue Growth is expected to reach 11% per annum between 2018 and 2025, driven by a 8% growth in total visitor numbers and also by Waterford increasing its average spend per visitor from 75% of Galway’s average spend per visitor to 90% of Galway’s average spend per visitor. In other words, it’s integrating an Overseas Visitor average spend rising from €270 to €325 and a Domestic Visitor average spend rising from €177 to €215 by 2025. Total tourism spend is expected to reach €275mn by 2025 and to reach €429mn by 2040. Hotel Sector Opportunity: The growth in visitors to Waterford will create an attractive opportunity within the hospitality sector. Integrating an 8% growth rate in visitors until 2025 and +3% annual growth over the 2025-2040 period, this creates an opportunity to add an additional 850 hotel rooms on

Waterford

Waterford 2025

Waterford 2040

a 2025 horizon and in excess of 2,000 additional hotel rooms by 2040. This forecast integrated the following assumptions based on CSO and Fáilte Ireland data: • Currently, there are 1,392 hotel rooms & 3,534 beds available in Waterford City & County with a 2018 room occupancy rate of 69%/ Bed occupancy rate of 50%. This implies that the current total annual demand for bednights arrives at 646,080. • Room occupancy rates are expected to rise to 74% by 2025 with Bed occupancy rising to 57%, in line with high performing tourist regions outside Dublin. • 48% of overseas visitors stay in hotels with an average length of stay of 2.5 nights • 39% of domestic visitors stay in hotels with an average length of stay of 2.6 nights

COVER STORY

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Software venture  By LYNDA LAWTON, Waterford Chamber

t’s the 1980s and a teenage boy is sitting at home in Lismore Park, Waterford, when BBC’s Horizon comes on the television. There on screen is a father coming home from work in his electric car who sits down in front of a flat screen TV, the size of a wall, to watch anything he wants from hundreds of channels, or video on demand – a vision of a future Netflix. At that time, these concepts barely existed, and TVs were tiny and anything but flat, but Barry Downes was so enthralled by that vision that he became determined to succeed in the world of software. Decades later, having achieved that goal and much more, Barry is the Managing Partner of Sure Valley Ventures, a venture capital firm that he founded in Waterford, which he has now expanded to Dublin in Ireland and London and Cambridge in the UK. Sure Valley Ventures invests in entrepreneurs looking to develop software products that will change the world in a number of new technology areas “beyond mobile”

including Artificial Intelligence (AI), Augmented Reality (AR), and the Internet of Things (IoT). “I love technology and there is nothing more satisfying than finding great founders and companies, mentoring them and helping them grow and scale to be the next big thing in software.” With his vast experience, Waterford Chamber is delighted Barry will be joining the Regional Leaders Programme as a group mentor. An advocate of life-long learning and continuous professional development, Barry holds an MBA from Smurfit Business School, University College Dublin (UCD), a BSc in Applied Computing from Waterford Institute of Technology (WIT) and has executive qualifications from Haas School of Business at the University of California Berkeley (in Venture Capital), Henley Business School and also Harvard Law School. Barry is also a Certified Investment Fund Director (CIFD) from the Institute of Banking in Ireland. After graduating from WIT, Barry started his career in the software

industry with Infinium Software in Massachusetts (Route 128) and later California (Silicon Valley), which are the top two global innovation hubs in the world. When he returned to Ireland, he was very active in the start-up scene in Dublin, then later moved back to Waterford to join Waterford Technologies as Vice President of Software Services. “Waterford Technologies are a leading provider of cloud archiving software and are headquartered in Waterford and also in Orange County, California. During my time with them, I got involved with a research group at WIT called the Telecommunications Software and Systems Group (TSSG), which was founded by Prof. Willie Donnelly, who is now the President of WIT, running a European Project called Opium, which was a project to bring 3G mobile across Europe. “When I moved to Waterford there were hardly any software companies or software jobs, which made it very difficult to move back to the region – and also risky – as there was nowhere to move to if I didn’t like the job. I immediately

NETWORK • Q3 2019

saw in TSSG and WIT an opportunity to help address this problem for me and others, and also to improve the region in general, by creating a cluster of software start-ups in the Waterford region around TSSG. TSSG had Prof. Willie Donnelly, an entrepreneurial founder, that wanted to leverage his research to have a positive economic impact on the region, and I knew from my time in the USA that MIT in Boston and Stanford University in particular in Silicon Valley were central to the development of their high-tech clusters and massive job creation. Thus it was a big decision at the time, jumping ship from the commercial world to academia, but I made the move to WIT and TSSG with the purpose of working with Prof. Donnelly to help create new software start-ups, and support existing ones, in my local city and region.”

IBM, bringing IBM to Waterford.” Today both Red Hat/IBM and TSSG organisations employ close to 100 people each in Waterford. Barry noted that “there is a creative, open, diverse and international culture in the software industry, that developed out of Silicon Valley in California, that I wanted to help bring to Waterford. Software companies are outward looking from day one and seek to trade in the UK/Europe and US almost immediately, followed by Asia. So, for even the most embryonic start-up in Waterford, its markets are all over the world and

FEEDHENRY While at TSSG as Commercial Director and later CEO, Barry and his team raised over €90 million in investment, primarily from industry, the European Commission, Enterprise Ireland and Science Foundation Ireland. “This investment went into job creation in Waterford – at its peak TSSG employed over 140 people – and also into innovation projects for local and national companies – over 300 separate companies were helped while I was there. In addition, this led to a number of direct start-ups which helped grow the software cluster in the region. One such company was FeedHenry Limited, which I founded. “FeedHenry became a leader in mobile cloud software, headquartered in Waterford with offices in Dublin, London and Boston. The company was just about to open its Silicon Valley office when it was acquired in 2014 by Red Hat Inc for $82 million. Red Hat is the global leader of open source software, which for example, powers the internet and also the ‘cloud’. Red Hat itself was recently taken over by

competition is hyper-intense. Thus, it requires a team driving it that has incredibly creativity, customer focus, international outlook and just simply works extremely hard. It’s true that because of the pace of change, and hyper competition in the industry, it is famous for its hard-working culture – founders and key staff regularly working 70-80 hour weeks.” “I am no different to that,” says Barry, “and our mantra in Sure Valley Ventures is that we work as hard as our founders do, to help them be successful.” “Primarily as a result of the global and hyper-competitive nature of the software industry it is typically very difficult to establish a significant indigenous software cluster, as it’s a ‘winner take all’ industry that is dominated by Silicon Valley companies. Outside of Silicon Valley, cities such as Austin, Texas or Dublin, Ireland have had a focus on importing jobs from the Silicon Valley giants such as Google or Apple. And the IDA has led this for Ireland very successfully in Dublin (e.g. Google and Facebook) and Cork (e.g. Apple). However,

NETWORK • Q3 2019

“

unfortunately the IDA was not successful in bringing similar companies to Waterford. Thus FeedHenry, when it was acquired by Red Hat in 2014, was the first time that one of the big global software companies located in Waterford – and it was as a result of a start-up that came out of WIT rather than the IDA – validating for me the importance of WIT, and the potential of universities in general, as catalysts for establishing and helping grow software and hightech clusters.” Indeed, Waterford Technologies, TSSG at WIT and FeedHenry were

There is a creative, open, diverse and international culture in the software industry.

”

the start of a cluster of over 120 software companies that now exists in the region and is represented by Crystal Valley Tech. “Post the sale of FeedHenry to the multinational Red Hat we saw other multinational companies coming into Waterford, supported by the IDA, and the development of a very vibrant local cluster of globally competitive software companies. So, I see the significance of FeedHenry as a demonstration that globally competitive software companies can be created in Waterford and also the attraction of the first global multinational software company to Waterford, which is now a key member of the software community in the region. And they are growing. Most of this has been achieved in a relatively short period of time, primarily from 2008–2014 and that good work continues today in WIT.” After the FeedHenry sale, Barry decided to establish the venture capital firm Sure Valley Ventures and he says the motivation for this emerged during the period 2010–2014, where he saw some incredible local software companies

COVER STORY

fail in hyper-competitive markets, because they couldn’t get access to growth capital whereas competitors in the USA could. “In short the Venture Capital (VC) piece was missing locally. Essentially, VCs understand that software companies generally don’t make a profit in the early days, but in the long-run, in hyper-competitive markets, winners can become very large and successful companies such as Google or Apple. Thus, the VC model is to invest capital at an early stage of development of a software company, when it is very risky and could very well fail, in return for shares in the business. As a result, in the long run, if the business becomes the next Apple then the VC gets a large return on their shares, along with the company founders and staff. However, if the company is not successful, and fails, then the VC loses its investment.” Thus, VCs are very aligned with the founders and staff of the companies they invest in, they are a key actor in the software ecosystem and are a missing piece for start-ups in Waterford and Ireland. All of the major software companies we can think of today leveraged venture capital to grow and become large companies, including household names such as Apple, Google, Microsoft, Facebook and Amazon. “I decided to direct my efforts towards helping fund and grow teams and companies going forward and I was lucky enough to get a VC going in Waterford and grow it over the past few years to become a significant investor in companies in Ireland and the UK. Later this year we plan to expand further into the European Union, starting with Brussels.” The VC model is in fact predicated on capital and know-how, e.g. experience. Barry and his team in Sure Valley Ventures have this experience in spades and have used it to develop a start-up platform for companies they invest in. Their platform is a programme, network and series of supports for

companies to help accelerate their growth and development in global markets. “By bringing to investee companies the capital and the know-how they need, they begin to scale up and become more competitive – and that is essential in our industry where the pace of change is so fast and competition can be dizzying and aggressive. Thus, our goal is to help get companies up to global standards quickly and help them become category leaders in their industry, creating significant jobs and having an uplifting impact on the local economy and community.” INVESTING IN THE FUTURE In terms of where he finds these companies to invest in, Barry says “One of the channels we focus on are universities, and other educational institutes, that have deep intellectual property and have the potential to lead to big venture capita style companies. In Ireland we engage across the university and Institute of Technology sector and we have invested in companies that have spun out of Trinity College Dublin, Technical University Dublin, Dublin City University and Dundalk Institute of Technology. In addition, the firm’s first investment, Waterford-based Immersive VR Education, was a graduate of WIT’s New Frontiers Programme, which we then went on to bring to IPO on AIM in London and Euronext Dublin, in March 2018.” But can Ireland really compete on the global stage? “There is a great opportunity for growth in Ireland in this space. The IDA are doing a tremendous job in attracting major software, med tech and life science companies into Ireland and Enterprise Ireland are in my opinion the unsung heroes of the state, as they represent start-ups and the entrepreneurial community and work tirelessly to create employment and economic growth, one job at a time. It would be fair to

 Sure Valley Ventures Team (l-r): Elaine Fennelly, Simon Hughes, Gareth Burchell, Barry Downes, Toby Raincock, Brian Kinane.

say that Waterford has had a bit of catching up to do, but now with the software start-up cluster that has developed over the past ten years, and WIT led by its industry and entrepreneur-friendly President, Prof. Donnelly, Waterford is definitely at the races.” As Barry splits his time between London, Brussels and Waterford, he is all too aware of the looming cloud that is Brexit. Asked to comment on this he says, “For sure there will be a shock to Ireland if we have to face into a hard Brexit and inevitably this is going to cause difficulties for everyone. I know that the Irish government and its agencies have been doing everything they can, but the complexities of Brexit mean I’m sure that every eventuality can’t be planned for in advance. Still I am confident that Ireland can pull together, get through it and come out the other side of it stronger and with deeper ties within and across the European Union. As to my own sector, software, it is a global business and local software companies in Waterford are focused well beyond the UK market, trading in the USA, EU and Asia, so I’m sure the impact on the software community in Ireland will be minimal – but fingers crossed!”

NETWORK • Q3 2019

REGIONAL LEADERS PRO GRAMME

Exclusive Alumni

1:1 Mentoring

Group Mentoring

Networking

Speaker Lunches

ARE YOU... A successor for a senior position? An employee who has shown leadership potential? An individual seeking to realise their own potential? The Regional Leaders Programme is aimed at professionals who want to develop their leadership competencies and will benefit companies seeking to increase the capacity of their internal talent pool. The programme runs monthly from September to June and will incorporate practical guidance on leadership styles, problem-solving and key recommendations during 1:1 mentoring sessions. Mastermind workshops and speaker lunches will create opportunities for programme participants to engage with Regional Leaders colleagues and expand their network.

For further details, contact Kelly Cummins at 051 311135 or kelly.cummins@waterfordchamber.ie

Your Region Needs You! Launch of Ireland South East Website

new website, www. irelandsoutheast.com, has just been launched that will promote the South East region as a great place to live, work, invest, and visit. The Ireland South East Development Office – a regional initiative funded by the five local authorities of the South East (Carlow, Kilkenny, Tipperary, Waterford and Wexford) – have created the website with the help of web developers Red Lemonade in Kilkenny. The primary aim of the website is to communicate to talented people and investors from outside the region all of the benefits and advantages that the South East has to offer. Alan Quirke, Director of the Ireland South East Development Office, stated, “The launch of the website is timely in that companies in the South East have open vacancies across a number of sectors from ICT to Life Sciences to Engineering and Financial Services. We want the website to support these companies’ efforts to attract talent from outside the region. We also want to shine a light on the many benefits of the region for investors, from cost competitiveness to quality of life measures. However, we recognise that it can’t just be a website that stands on its own, it has to have real buy-in and support from all the top class

people who are working so hard to promote the region. By pushing and sharing the stories and messages that we have here, we can create real momentum and tangible results. “Our analysis shows that we are the 6th fastest growing region in the EU and the most affordable city region in Ireland. We have globally renowned brands who offer really exciting and challenging careers, and all of this takes places in a beautifully scenic region with great communities and so many activities no matter what your interests are,” Alan continued. “There is a lack of awareness of how much this region has to offer and this website, along with the support of the companies who will use it, can begin to raise the profile of the region. The people and businesses who move here all say that it offers a fantastic worklife balance where people can be working for global companies yet be on the beach ten minutes after they finish work. We have to share these positive messages.” John Cleere of Red Lemonade added, “It has been a really exciting project for us to be involved in. The key theme that we wanted the website to carry is that it will project the voice of the people living and working in Ireland South East and explain why they think this is a great place to live and work. We

have many people from employees, to entrepreneurs, to business owners who are willing to be advocates for what a great place Ireland South East is and all the benefits that it offers. When you have the people of the region all speaking up for their own place it becomes a powerful tool and message”. The website will be accompanied by a short promotional video that will serve as a whistle-stop tour of everything the South East has to offer, all accompanied by a fast-paced soundtrack from Kilkenny artist Rarely Seen Above Ground (RSAG). “The video will be available for companies to use for their own talent attraction initiatives,” explained Alan, “as will all of the branding collateral that’s available on the website. Ireland South East offers such a mosaic of global brands, culture and activities that you can’t access as easily anywhere else. Our hope is that this website begins to spread that message around the world and for this we need everyone to get involved in pushing the region’s strong message.”  Some special events will take place to officially launch the website in early October so check out the @irelandsoutheast Twitter account for news of those.

NETWORK • Q3 2019

Executive Master of Business Administration

Waterford Institute of Technologyâ&#x20AC;&#x2122;s Executive Master of Business Administration (MBA) is a two-year, part-time programme aimed at managers in industry who wish to improve their skills and fast track their management career.

Executive Master Business The programme is structured toof address key themes ofAdministration leadership, market

analysis, decision making and research capability with a focus on the practical application of management theoriesExecutive to practice. In addition to class Administration contact time Waterford Institute of Technologyâ&#x20AC;&#x2122;s Master of Business where is an emphasis peer learning students will get to in complete an who (MBA) is a there two year, part timeon programme aimed at managers industry module Boston will have the career. opportunity wishInternational to improveManagement their skills and fast in track theirand management Theto work on an organisational project in their of own firms. The market programme has programme is structured to change address key themes leadership, analysis, multiple entry and points, and wecapability are now recruiting for anon intake September 2019. decision making research with a focus the in practical application

of management theories to practice. In addition to class contact time where there is an emphasis on peer learning, students will get to complete an If you would like to discuss our Executive MBA programme, please contact the International Management module in Boston and will have the opportunity to programme leader, Dr. Tom Eganproject at tegan@wit.ie 051-302426. work on an organisational change in their or own firms. The programme has Alternatively contact the Department of Graduate Business, WIT 051-302424 multiple entry points, and we are now recruiting for an intake in at September 2019 or email graduatebusiness@wit.ie

If you would like to discuss our Executive MBA programme, please

SELLING ONLINE: it's easier than you think  By BRYAN HURLEY, HelloWorld.ie

ust over 30 years ago a proposal for an information management system was drafted by Tim Berners Lee. This ‘vague, but exciting’ document led to the creation of the World Wide Web and ushered in a new phase of global commerce, triggering a countdown clock for brick-and-mortar stores to take advantage, or risk becoming irrelevant. “The sooner we drop the ‘e’ out of ‘e-commerce’ and just call it commerce, the better.” – Bob Willett, former President of Best Buy International. The mindset Bob Willett was tackling is one that places commerce and e-commerce into two separate categories, when really they should be thought as the same thing. A stickler for technicalities would insist that e-commerce must include an electronic transaction. But it’s your business, there is no rule that your website needs to take online payments. There is no rule that you must offer a delivery service. There is nothing stopping you from using all the benefits of e-commerce, social-media, and

“The sooner we drop the ‘e’ out of ‘e-commerce’ and just call it commerce, the better.” – Bob Willett, former President of Best Buy International

search results to drive more customers to your brick-and-mortar store, or accomplish any other goal you identify. There is one governing rule: you just need to make the transaction more convenient, mutually convenient. START SLOW I understand that business can feel a bit apprehensive towards offering online payments. It can feel like you are hiring an employee that you know very little about, and they are going to be handling your company transactions, dealing with your customers 24/7 365, automatically responding on your behalf, it’s scary and I get that. So why not start it off a little easier, it would be very convenient to be able to find local products and services with a simple email or call-to-enquire button with easy maps navigation. This alone would place you on a track to competing with global online sellers in your local market. If you are thinking online foreign retailers beat you on price, you might be pleasantly surprised to find consumers will pay more for

convenience such as quicker timeframes; the option to go get what they want right now rather than waiting for shipping and delivery. Once you start seeing the benefits of your online activity you still have many options to tailor your digital experience to your existing business. A "Click To Reserve" button for your products would send an alert to your business that a customer wishes to reserve specific items for collection. Activating a free service like Facebook Messenger for your business can provide a direct line of instant communication between you and your potential customers. It is important to note that you can offer online payments without providing a delivery service. ‘Click & Collect’ is a very good way of giving customers the option of paying online and collecting instore. The ‘Click & Collect’ process is like the old way of grocery shopping where the customer would say what they want and the shopkeeper would personally take it from the shelves and package it up. In this modern version your

NETWORK • Q3 2019

store gets an electronic notification or automatic docket print-out of an order, your customer gets a personal shopkeeper who already knows where the items are kept, and the checkout process is streamlined for everyone with the items ready (and sometimes paid for) upon their arrival. I believe it is imperative for all businesses to have a dedicated website showcasing their products and services, but there are still many opportunities to be found in promoting those product pages with digital marketing. The high-streets of the digital world are prime locations on Google, Facebook, Instagram, Twitter, and LinkedIn. They all offer amazing opportunities to drive website traffic and in-store visits, promote your brand to a wider audience, and communicate directly with your potential customers. The great thing about social media is that it has always been tailored to be user-friendly, to be used by anyone and everyone, and their free marketing tools reflect this. SEO CHALLENGE Climbing the Google rankings is the big challenge, it can be the toughest one to do. There is such a high demand to appear at the top of Google search results because up there you are capturing a customer’s intent to buy. While social media is largely you calling out to potential customers, a Google search is a customer calling out to you (and your competitors) looking to make a purchase. The tried and proven route to the top of the Google search results page is having other relevant websites linking to your product pages, known in the industry as "backlinking". Back-linking essentially allows services like Google to use links on websites like voting cards – the pages with the most amount of links from relevant articles, reviews, and social media posts appear higher up in search results.

NETWORK • Q3 2019

So if you want to climb you need to be active, give people something to write about with pages to link back to. You might think that you do not have the digital skills to take advantage of online opportunities for your business, and statistically speaking you are probably right. But so far I have not met anyone that cannot pick-up computer coding, let alone basic digital marketing tools in just a couple of dedicated hours. And once they do, they rapidly pick-up more advanced digital skills and begin using more publishing tools. The rate of improvement is not a mystery: the tools you need are easier to use than you think, and an increase in customers is great for motivation.  Bryan Hurley is the founder of HelloWorld.ie, a software developer specialising in web technologies. HelloWorld Web Design provides everything you need to successfully launch, market and grow your online presence: from web design to digital and print marketing. Email: bryan@helloworld.ie Web: www.helloworld.ie

PUTTING IT INTO PRACTICE

atherine Keighrey, proprietor of Red Lane Boutique in Tramore admits she jumped head-first into the online space eleven years ago, not realising the impact it would have on her business. “I’d never bought anything online before we set up our site, but I felt we had to embrace it, rather than sit around and give out about it.” That forward thinking has led to current online sales of over 20%, which has been growing year-on-year for the popular boutique. That, Catherine believes, is down to offering the same customer experience whether someone comes into the shop or contacts you online. “It’s all about familiarity. Because Tramore is a tourist destination and people pop in on their holidays, we want them to feel like they can shop with us all year round. Each morning three of us spend at least an hour replying to messages from the night before that come through the website, Facebook, Twitter, Instagram and Snapchat. People don’t expect such a quick response and when they hear we stock everything right here in Tramore, so there are no delays in terms of delivery, the sales automatically convert.” Catherine’s empire is about to expand with the imminent opening of Red Lane Kids, which will also have an online presence. “People are generally busier now and even though we are open seven days a week, there has been a huge increase in our ‘Click and Collect’ offering. People are now used to shopping online, so why would we lose out? If that’s where your customers are, then you need to be there too. Online sales are on the up and giving out about it is not the way to go.”

BITE-SIZE

NEWS

TOWER HOTEL ANNOUNCE NEW SISTER HOTEL

‘BUY A PIECE OF HISTORY’

CHRIST CHURCH CATHEDRAL FUNDRAISING CAMPAIGN Christ Church Cathedral has launched a new fundraising campaign to replace the slates on its roof, damaged during Hurricane Ophelia two years ago. Dean Jansson is asking parishioners, the Waterford public, tourists and businesses to buy a piece of history by purchasing a 240 year old slate taken from the original roof of the Cathedral built by John Roberts in 1779. Considering the

Cathedral and the Church of Ireland’s openness to all, the Dean is hoping that the old roof will belong to the whole of the community in Waterford and its friends abroad. There are volunteers on hand in the Cathedral during its publicised opening hours, willing and able to help anyone who calls in to buy a slate for a €50 donation.

The Tower Hotel & Leisure Centre has a new sister hotel as the The Neville Hotel Group has now acquired Druids Glen Hotel & Golf Resort. Druids Glen Hotel & Golf Resort is the fourth hotel for the Neville Group, who also own and operate The Royal Marine Hotel in Dun Laoghaire and The Kilkenny River Court Hotel. Commenting on the sale, Director of The Neville Hotel Group, Therese Neville, said, “We are delighted to add the 5 Star Druids Glen Hotel & Golf Resort to our portfolio of hotels. This acquisition marks our fourth hotel and first golf course for the group. We are looking forward to investing in the property in the future to ensure its status as one of Ireland’s most iconic resorts.” You can contact Sinead Corcoran at the Tower Hotel with any enquiries for Druids Glen on 051 862300 or email sales@thw.ie

COLM MORRISSEY HAIR STUDIO WELCOME NEW TEAM MEMBERS Colm Morrissey Hair Studio are delighted to announce two new members for the team. Johann Crowe is an icon on the Waterford hairdressing scene. Having trained under the watchful eye of Karl Casey, Johann brought Zen to the city and for the last number of years worked as a Senior Stylist for Peter Mark. Johann is a master of her craft and a Loreal Colour Specialist. Karen Hearne brings a wealth of experience having run her own hugely successful salon in Waterford for over 20 years. Karen is a native of Tramore and looks forward to looking after her clients old and new at her new base.

NETWORK • Q3 2019

JONATHAN DOWNEY

APPOINTED OPERATIONS DIRECTOR AT ARTESYN BIOSOLUTIONS Waterford native Jonathan Downey has worked in manufacturing for over 20 years in Medical Devices, Electronics, and Life Support systems and has now joined the team at ArteSyn BioSolutions' Global Headquarters in Waterford. In addition to a Ph.D. in Engineering, Jonathan holds qualifications in BioEngineering, International Business, Electronics, and Manufacturing Engineering. “ArteSyn’s products will help drive the development of nextgeneration therapies for the treatment of serious illnesses, and I'm delighted to be a part of that. With significant facilities in the US and Estonia, the decision to base the global Headquarters in Waterford is a serious vote of confidence in both the South East and Ireland. As we transfer manufacturing of our single-use biopharma processing products to the Waterford site, along with the implementation of our cleanrooms, there are exciting times ahead. We continue to build a great team in Waterford.”

NATIONAL WOMEN’S ENTERPRISE DAY 2019 – MAKING IT HAPPEN Waterford Local Enterprise office is teaming up with successful women in business to celebrate this year’s National Women’s Enterprise Day (17th October 2019) in Hobson’s Restaurant, The Tower Hotel, overlooking Waterford’s quayside. This year the theme is ‘Making It Happen’ and is aimed at inspiring and educating the next generation of female business leaders through networking, an interactive workshop on developing your leadership competencies with Muireann Fitzmaurice followed by inspirational speaker, Clare Dillon. Muireann will facilitate a highly interactive workshop to help participants develop their leadership competencies at this event. Clare will talk about the basis of thinking and acting as leaders to ‘Make It Happen’ in your business and capitalising on emerging tech trends.

THE BANKSY PROJECT TRAMORE ART COMPETITION WLR CELEBRATES 30 YEARS OF GREAT LOCAL RADIO On-air on Monday, 9th September 2019 WLR celebrated 30 years on air with presenters past and present sharing the airwaves to remember 30 years of great local radio in Waterford. Speaking about WLR and his 30 years at the helm, Managing Director, Des Whelan says, “I am hugely proud of the achievements of WLR, from building the only purpose-built radio facility in the Independent Sector in Ireland to being named Ireland’s Local Radio Station of the Year in 2009 and again in 2013. At the moment in WLR, we have a bright, focused and committed team of managers, presenters, producers and creatives. Each shares a real love of Waterford and a desire to make ours the best loved local radio station in the country.”

NETWORK • Q3 2019

The Tramore Banksy Project is a Graffito Art Competition set up by Tramore Eco group. Artists will be invited to come up with an original piece of graffiti that promotes ecological awareness (that’s the theme). There will be 30 walls all around Tramore being used as a canvas for the participating artists. Each wall being a max. of 3x3 metres in size. The competition will take place over the October Bank Holiday weekend of 30th October – 2nd November 2019. The winning pieces of graffiti will be rewarded with a monetary prize sponsored by Tramore Eco group. This project aims to explore, through irony (this is the important part), the artistic excellence and social statement that is Banksy Art.

Leading the way in waste reduction  By LYNDA LAWTON, Waterford Chamber

ingle-use plastic items such as straws, forks, knives, and cotton buds will be banned in the European Union by 2021 and one Waterford businessman is leading the way in waste reduction within the Craft Butcher industry. Keith Molloy of Molloy’s Butchers Ardkeen strongly believes we all need to “personalise our waste problem” and make the conscious decision to do our bit for the environment. “I hate waste”, he says. “There is nothing wasted in our home and that is filtering down to the kids. We do a lot of recycling and when the kids come up with new suggestions, we will always give it a try. It is important to instil the values in them and to encourage them.” But it’s not just at home that Keith is making changes. Over the past number of months, Keith has been offering an incredible 20% off in-store purchases if you bring your own re-usable container and will shortly introduce free re-usable containers as a gift for customers. “We now have a culture within the shop where we are all thinking differently. We want to see single use plastics out the window. Two years ago, despite a lot of negativity from packaging companies, I found a supplier who could supply us with compositable trays and all our carrier bags are biodegradable. “I’m still annoyed that it took me so long to get it right, but we are slowly making a difference and the customers are responding. People generally like the idea but often forget the container, be it at

home or in the car. Don’t worry, if you wash it at home and put it in the car, we’ll always give it a rinse before placing the product in it.” But fear not, if you forget your container, Keith has joined up with Paul Kelly of Excel Promotions to create an air-tight container which will be available in-store. “Lean should be a culture and not just about cost”, says Keith. “Let’s not be wasteful, regardless of the cost. We are happy to provide these containers for our customers and an air-tight container is better for the product than plastic in any case. “We had a lady come in recently with her roasting dish and teatowel and that is exactly the kind of thing we want to see. Bring down your saucepan for the joint of ham or a baking tray. We welcome it and this is the kind of positive attitude to reducing waste we admire. “We know it’s a good thing to do and we want to encourage as many

customers as we can to follow suit.” The EU recycles only a quarter of the 25 million tonnes of plastics waste it produces per year and the time has come, as Keith says, to make the decision not to be so wasteful.

NETWORK • Q3 2019

Did you know we offer a FREE weighing service in store for pets? Check out your local store on www.maxizoo.ie/store-locator and pop in to get your pet weighed by our pet experts! maxizoo.ie

BUSINESS AWARDS Awards open for entry on www.waterfordchamber.ie until 8th November 2019 Ambassador of the Year Best Food & Beverage Experience Community & Social Enterprise Entrepreneur of the Year Environmental Excellence Excellence in Corporate Social Responsibility Exporter of the Year Marketing Excellence New Business of the Year Retail Excellence Small business of the year Technology & Innovation Tourism Attraction/Activity of the Year Training & People Development Overall Business of the Year

Shared business place, your own space

The POD @ workLAB Are you working from home, struggling to be productive, a startup, or are you working on a project and need a short term work space? Then our PODS are the ideal short-term solution. PODS are available for 30-day rental with no long term commitment required. Your instant solution!

Flexible workplace solutions & business room hire

The POD consists of 14 business cubicles, a small seating area and private storage facilities. Each cubicle is fitted with a desk and an adjustable chair, under desk social stool, lockable cabinet, built-in pin/ whiteboard and each cubicle is separated with privacy partitions.

Business Room Hire We have a range of meeting and event spaces to suit your company’s needs. Our range of business rooms include formal rooms, smaller meeting rooms and interview spaces.

Private Offices Our private offices are ideal for a business professional requiring a calm, quiet space for development or to host individual meetings. Located throughout the building the offices also offer clients the opportunity to mingle with other professionals and business teams in our shared spaces and coffee dock. These offices offer an ideal way to start your business, with opportunities to grow your team into larger offices and team workspaces.

We can also host your corporate event in our exhibition space, or an ‘away-day’ for your team in one of our larger training spaces, with room for up to 100 people. Our training spaces and boardroom are equipped with state-of-theart AV technology and all our guests enjoy access to superfast broadband, free parking and catering options. Guests attending training and away-day events also enjoy access to smaller break-out spaces ideal for networking.

POD rental includes following: • Free on-site parking • Fob access to the POD area • Break-out areas • Manned main reception • Inclusive of rates, insurance, electricity, heating, waste disposal • Access to kitchen facility • Access to shared scanner/ printer/photocopier charged on usage • High speed broadband • Daily outgoing postal service • Meeting rooms available to hire on an hourly basis for meetings which provides a professional place to meet clients and offsite colleagues

Contact Alicia at 086 1743527 or email alicia@worklab.ie to discuss your individual requirements.

IDA Business Park, Cork Road, Waterford m 051 376180 k info@worklab.ie C LinkedIn 1 www.worklab.ie

Chamber sets out ambitions to Finance Minister Paschal Donohoe  By LYNDA LAWTON, Waterford Chamber

y invitation of Waterford Chamber, Minister for Finance Paschal Donohoe met with a representation of the Waterford business community during his visit to the city. During the lengthy discussion, the group outlined to the Minister the opportunities that were present in Waterford right now but were emphatic that the growth potential for the city, county and region was being stymied by the lack of Government investment. Reflecting on the meeting, Waterford Chamber CEO Gerald Hurley said: “For me, the most valuable part of the meeting was hearing the contributions of our business leaders, who have been the lifeblood of economic development in Waterford in recent times. It is because of their entrepreneurial spirit and commitment to Waterford and the wider region that we continue to be home to some of Ireland’s fastest growing businesses. “Our ask is simple and was very effectively articulated by Patsy Carney of EirGen Pharma when he said: “Sort out the basics and we’ll take care of the rest. We’ll bring the jobs and the investment.” It is this kind of commitment and determination that has seen Waterford achieve the growth that is visible here today. We embraced Project Ireland 2040 and now it’s about delivery, as we have some of the best opportunities in the country.” Mark Hennessey of Bausch + Lomb outlined the importance of the North Quays development for the future of Waterford, in terms of attracting talent, executive accommodation and quality of life. He outlined the challenge in securing investment in the Waterford plant

Leo Murphy

because of the difficulty in attracting the right talent and keeping them here. “The future of Waterford is dependent on attracting and retaining the likes of the business leaders that were at the meeting. They are the kind of individuals who operate on a hands up approach rather than a hands out approach. It is people of this calibre who will deliver for Waterford in achieving the ambition set out in Ireland 2040 and the time has come to embrace this opportunity.” Kathryn Kiely, Glazik Ltd. told the Minister about the need for a constant generation of talent and the international reputation of a University is critical to that. “When you have the like of James Mernin of Red Hat say that 94% of their interns have been hired, you realise the true importance of the TU, in terms of being able to scale to deliver on the levels of growth and vision for Waterford under Ireland 2040,” Mr Hurley said following the meeting. In terms of Waterford Airport, Brian Nolan outlined how Sanofi

have a considerable number of people travelling in and out of Europe and London each week and as Barry Downes of Sure Valley Ventures said, “Everything is just a little harder because you cannot catch a flight from Waterford.” The Minister acknowledged the importance of the Airport and thanked the business leaders for their re-affirmation on how important its development is for the region. Frank O’Regan of Ireland South East outlined we now have inter-county collaboration and the journey of self-believe is evolving. Concluding, Mr Hurley said: “What we are calling on the Government to do is to give Waterford its equitable share and afford us the same opportunities as other regional cities to achieve their ambitions for Ireland’s oldest city. To sum it up, as Paul Nolan, Dawn Meats said: “We’re here to do it” and we left the Minister in no doubt that we have the passion, drive and ability to deliver.”

NETWORK • Q3 2019

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Éimhín Ní Chonchuir (Food the Waterford Way), Sarah Fitzpatrick (Fáilte Ireland), John Flahavan (Flahavans) & Esther Barron of Barron's Bakery Cappoquin in Kilmacthomas celebrating Waterford winning Foodie Destination of the Year 2019. Photo by Karen Dempsey.

is THE Foodie Destination of Ireland

Don’t miss out on some great food and drink events this autumn  By ÉIMHÍN NÍ CHONCHUIR, Food The Waterford Way

aterford was recently crowned Foodie Destination of Ireland 2019 in an initiative run by the Restaurants Association of Ireland and kindly sponsored by FBD Insurance. Speaking at the ceremony, CEO of the Restaurants Association of Ireland, Adrian Cummins said, “I’d like to offer a massive congratulations to Waterford. It’s clear that a huge amount of time and effort has gone into making it a foodie destination worth visiting and it is clear that it is a very co-ordinated effort run by people who are passionate about food in Waterford.” But sure we knew that already! Don’t we have the best carrots and spuds, the best seafood and the Blaa? We have beer, gin, cider and whiskey, sushi and sourdough all

made in Waterford now, but that should come as no surprise given Waterford’s history as Ireland’s oldest city and one of the most significant trading ports in Europe in earlier times. As a result of the efforts of the food community, chefs and makers alike, festivals like Harvest and West Waterford Festival of Food and more recently initiatives like Food the Waterford Way, the food and drink offering of Waterford has been finally put on the national map. Now there are even more reasons to come and spend some time in Waterford. This autumn for example Waterford has a bursting foodie events calendar. The range of events on offer includes Bus Bia which is a food bus tour, Waterford Tapas Trail

evenings and a Greenway Grazing event. Each of these events can be enjoyed by visitors or locals alike from Waterford City or Dungarvan. The Bus Bia in particular will be a great way to get out and about in the county for a morning and learn about some of our food and drink while doing so. FoodtheWaterfordWay.com now has a food events calendar on which has something that suits everyone, whether it’s visiting a grower, forager or farmer, doing a tour of a distillery or brewery or strolling through markets. That’s before you get dining! Don’t miss out this autumn, get browsing and enjoy our great local food and drink. Get out there and Taste the Island, the Waterford Way.

NETWORK • Q3 2019

SOME KEY EVENTS TO WATCH OUT FOR THIS AUTUMN  Bus Bia – Jump on the Bus Bia and visit the food and drinks makers in Waterford. This is an opportunity to visit three producers in one morning, finishing off with delicious lunch. The food trail will bring you to various producers who make products from breads, cheese, healthy snacks, seafood, beer, gin and ice cream. The Bus Bia will run in Waterford on Wednesdays at 10.00am.  Waterford Tapas Trail – choose from two different locations, Waterford city and Dungarvan town. The trail brings diners through three restaurants to showcase the best of Waterford’s food and drink. A fun evening that ends with music in a local bar. The Waterford Tapas Trails begin at 6.30pm on Wednesdays.  Tuesday Night Oyster Bar – Susan Denn and her team in the Interlude Bar on Davitt’s Quay, Dungarvan showcase Harty’s Oysters which are grown in Dungarvan Bay. They serve mixed oyster platters on the evening for people to experiment with various tastes. This event takes place every Tuesday evening at 6.30pm.

 Tour Barron’s Bakery – Get the behind the scenes tour of this bakery still using the famous Scotch Brick ovens since 1887. It is thought they are the last bakery in Ireland using these ovens which give their bread a unique flavour. The tours take place at 3:30pm each Tuesday.  Coffee House Lane Tour and Tasting – Coffee House Lane cafe in Waterford is the first place in Ireland where a cup of coffee was roasted and sold, dating back to 1690. They offer visitors the chance to visit their business and to hear the extraordinary history that exists within their walls. They hold tours and tastings each Wednesday at 3pm.  Brewing Tour & Tasting – Dungarvan Brewing Company host tours of their brewery with a beer tasting every Wednesday and Friday at 3pm and 5pm.  Ireland’s Ancient Food Feast –The ultimate Seaweed, Coastal and Hedgerow Wild Food Forage & Feast. The day focuses on teaching how to identify edibles and gather wild food. Attendees will forage for seaweed and wild plants to be enjoyed as part of our cook up in the remnants of a 1,000 year old castle. This event will take place on 12th October from 11am–3pm on Annestown Beach and the De Paor Castle Ruin on the Copper Coast, Waterford. Pre-booking is essential. Tickets are available on www.ecoactiveevents.com

To book or find out more visit www.foodthewaterfordway.com NETWORK • Q3 2019

Brexit and GDPR  By MARGARET JULIAN, GDPR Audits

usinesses in Ireland and the UK are in unforeseen territory at the minute with the ever-looming Brexit. There is not a day that goes by that there isn’t a mention of Brexit plans and preparations, and some businesses may think if they are not importers or exporters of goods with the UK that there is little preparation to be done. They may be wrong. With the introduction of the GDPR legislation back in May 2018, greater responsibility is placed on

businesses to protect the personal data that they process. Along with the several processes and procedures now required, if a company shares personal data with another, there must be data sharing agreements in place. At present all businesses can transfer personal data freely between the UK and Ireland as both are members of the EU. However, when the UK leaves the EU with the impending hard Brexit, the UK will then become a third country for data protection purposes and the legislative safeguards will no longer be in place. Scenarios whereby a data transfer may occur between an Irish and a UK based business may be when an Irish business employs the services of a UK based cloud system or a website hosting. They may use a UK based pension scheme or occupational health provider. Whatever the reason may be, once the UK becomes a third country, extra safeguards must be put in place by the Controller (the Irish Business) in order to transfer data. There are a number of ways to incorporate these safeguards. Firstly, and possibly the most relevant to businesses, is the drawing up of “Standard Contractual Clauses”. These consist of terms and conditions that both the Controller in Ireland and the receiver or Processor in the UK sign up to, thus committing to protecting personal data to the standards

of the GDPR and retaining the data subjects’ rights in the process. The second option is to incorporate the Standard Contractual Clauses into an already existing contract or data-sharing agreement. As these data-sharing agreements are required by Article 28 of the GDPR even if a business doesn’t currently share data with the UK, it is something that will have to be taken into consideration before going down that road. Something else to consider is your Data Privacy Notice. All data processing companies must inform their customers of how they collect personal data, under what legal basis personal data is used and to also outline what rights the data subject has in terms of data protection. This should be demonstrated in the form of a Data Privacy Notice placed on their website. If a business currently declares that they do not share data outside the European Economic Area (EEA) but does transfer data to the UK, then this should be reviewed and updated once the UK leaves. With so many organisations still striving towards full GDPR compliance and a lack of time and resources in place, this may add further complications to an already full agenda. However, with maximum fines in place of €20m or 4% of annual turnover it might just be worthwhile squeezing this one in.  Margaret Julian is the owner of GDPR Audits. Based in Waterford, she supports both startups and established businesses in implementing the correct structures and training programmes required to maintain GDPR compliance. To get in touch please call 087 6897789 or email margaret@gdpraudits.ie or visit www.gdpraudits.ie

NETWORK • Q3 2019

Book your Christmas celebration at

Modern Irish Cooking in Historic and Atmospheric Surroundings Bookings taken for parties up to 60 people, private functions in the Vault for up to 35 people 2019 Best Newcomer in Ireland and Best Chef in Munster Restaurant Association of Ireland Awards Sunday Times McKenna Guides Top 100 Restaurants in Ireland “The City’s leading culinary destination… Cookery finesse and presentation panache take it into orbit.” For opening times and prices please see www.everetts.ie/christmas To book call 051 325174 or email everettsrestaurant@gmail.com

POWERING the way Enerpower, a Waterford-based company since 2005, has been selected by Lidl to install 4,364 solar panels on their new Kildare store, which will be Ireland’s largest ever installation of solar panels. Lynda Lawton speaks to owner Owen Power, who has become an industry leader in energy efficiency and renewable technologies for business. Q: Owen, congratulations on the Lidl contract. Taking on the largest installation of solar panels in Ireland must be an exciting challenge?

A: Yes, it’s very exciting and challenging to be installing Ireland’s largest solar PV array. Once installed, over 4,364 solar pv panels will produce enough energy to meet the electricity needs of 240 homes. It is great that the team at Lidl are committed to their responsibilities in sustainability and using renewable energy and resources. I am delighted that the Enerpower team have been chosen to lead this project. Enerpower have a strong dedicated team of engineers and installers who have been working on this project for some time to ensure that all aspects run smoothly and meet all the milestones once we go to site. Whilst a project of this size is technically very challenging, it is highly rewarding to work on delivering this achievement.

Q: Since you founded Enerpower in 2005, what are the main advances in renewable technology?

A: We have seen many changes over the past number of years with renewable technology. We work with Biomass, Wind and Solar and

there have been movements in all technologies. For example, one main boost to the solar industry is the advancement that solar pv now works both from direct and indirect sunshine. There is an opinion that solar technology will not work efficiently in cloudy conditions or in the winter months in Ireland. This however is not true. PV cells work on sunlight rather than heat from the sun. Ireland has the same annual irradiation levels as many parts of Central Europe. In solar the density of energy/m2 have increased by over 100% and the costs have halved. Wind energy is still relatively new to Ireland, one which continues to grow with the development of wind farms. This growth means we will continue to see innovation within this sector for many years to come. The capacity of the wind turbines has increased by 500% since 2005 from 2MW to 10MW.

Q: You have worked on a number of projects in Waterford. Are businesses becoming more conscious of being energy efficient?

A: Yes, we have been lucky to have worked with businesses locally such as Flahavan’s, Ardkeen Quality Food Store and most recently Grantstown Nurseries

and the Mercy School in Ozman Street. These businesses have demonstrated their commitment to choosing local suppliers in their everyday business. They are pioneers within their respective sectors, leading the way for others to follow choosing renewable energy. We are now seeing a trend where more and more businesses are becoming more conscious of energy efficiency and sustainability. It is becoming the factor that sets businesses apart. We have seen huge growth in the last five years. As energy prices are continuing to increase, it now makes financial sense to switch to renewables.

Q: How can businesses save by switching to energy efficient solutions?

A: Many businesses are daunted by the task of looking at energy efficient solutions, but it does not need to be a daunting task. The SEAI (Sustainable Authority of Ireland) have supports in place to help businesses achieve energy efficiency with various measures including lighting, heating and refrigeration. Funding and finance options are also available, allowing businesses that transition to renewable payback of between three and five years on investments.

NETWORK • Q3 2019

Q: What supports are available

as the SSRH. Launched recently to help Ireland contribute to our 2020 renewable energy tarA: The Government are committed gets, it helps businesses to supporting businesses transition switch from fossil-fuelled to renewable energy technoloheating to biomass heatgies. We have three key support ing. The scheme can save schemes which provide financial businesses €900,000 in support for various technologies. 15 years. The SSRH will The Better Energy Communities consist of two types of offers 30% capital grants to busisupport mechanisms for  Owen Power and Susan Hogan at the Waterford nesses such as large commercial businesses: an ongoing Chamber Business Expo. Photo by Garrett FitzGerald. factories, hotels, nursing homes operational support paid and supermarkets to name just a for up to 15 years and few sectors. Up to 50% funding is a grant of up to 30% to support better educated about the impact available through this same scheme investment in renewable heating of their actions and the actions of for community projects such as systems that use heat pumps. businesses on the environment. community and resource halls. When people use a service that has The initiative is aimed at upgrading Q: Is green energy compliance chosen renewable energy or energy buildings and their facilities to high going to be even more prevalent efficient methods in their business, standards of energy efficiency and into the future, considering the the consumer themselves feels that renewable energy usage. ‘green wave’? they have done something good The LED Lighting Support and helped out in any way that Scheme is also open allowing SMEs A: Yes, the train is moving now they can. to save up to 90% on their electricand has momentum. Businesses ity cost by upgrading to energy are going to have to comply or Q: What is your vision for Ireland efficient lighting. A significant cost face serious financial penalties. 2040? for businesses is lighting – this The world is changing and the LED Lighting Support Scheme will businesses who adopt and embrace A: Put simply, a cleaner greener cover 30% of the cost of upgrade renewable energy will be the ones Ireland using more renewable work and can help save up to 60% who achieve success. Also, the energy. We are coming into on lighting costs. LED lights will consumer conscience is now a exciting times in this sector. Those replace your standard lighting significant factor in the way that in development are looking to sources. The operating cost of LED people are choosing services and become more sustainable and putis lower than the operating cost of businesses that they wish to buy ting energy efficiency solutions to most, making LED lighting the most from. With the ‘green wave’ the the forefront of their projects. If we economic and simple renewable protection of the environment is look locally, we will soon have an technology available for lighting. a topical issue so it is something amazing development on our North Finally, the most recent support that all consumers are taking in to Quays, and this project will focus available is the Support Scheme consideration when purchasing on sustainability in terms of confor Renewable Heat, also known products. Consumers are now struction and creating a sustainable living and working environment for our future generations. Looking towards 2040, I would like to see a place where business and homes will have solar panels on their roofs. We will have to work towards the elimination of the combustion engine-driven vehicles from our cities and urban areas. Battery storage will also be a part of this energy revolution where business and individuals will have the option of storing their energy. It is an ever-changing industry and sector and there will be many exciting developments in  Dr John Carty (left) and Owen Power (right) from Enerpower pictured with the future. Alan Barry, Director of Property & Central Services for Lidl, at the retailer’s new distribution facility in Newbridge, Co. Kildare. Photo by Robbie Reynolds. for businesses interested in energy solutions?

NETWORK • Q3 2019

t ys 40

ENGINEERS .

Toys4.0Engineers returns to WIT Arena

Technology Innovation Recruitment

2019 Event Timetable

10th October 2019

Programme of Events 8AM TO 9AM



Sponsored by:by: Sponsored

Networking Breakfast Join us from 8am before the fun begins for a networking breakfast,

Jointhanks us from before with to Bank8am of Ireland.

the fun begins for a networking breakfast, with thanks to Bank of Ireland.



9AM TO 3PM Sponsored by: Sponsored by:

Expo The day will feature an Expo will over 100 stands, from start-ups to

multi-nationals, giving will you the opportunity to exchangefrom The day will feature an Expo over 100 stands, information, generategiving sales leads and expand contact bases. to start-ups to multi-nationals, you the opportunity exchange information, generate sales leads and expand There will also be an outdoor expo, which will present the very contact bases.latest in plant machinery and heavy equipment.

Damien Tiernan will be broadcasting live from the event and There will alsoWLR’s be an outdoor expo, which will present the throughmachinery their extensive social offering, showcasing all the very latest in plant and media heavy equipment. ‘toys’ to a wide audience.



Master Classes

9AM TO 1PM Sponsored by:by: Sponsored

In offering this year, this we willyear, be running Ina anewnew offering we professional will be running

masterclasses, which will be CPD certiﬁedwhich by Waterford professional masterclasses, willChamber be CPD

certified Skillnet and will include topics such as Additive Manufacturing, by Waterford Chamber Skillnet and will include topics Energy Efﬁciency and the Carbon Challenge for Industry, such as Additive Manufacturing, Energy Efficiency Sustainable Packaging and Pitching to Industry. and the Carbon Challenge for Industry, Sustainable Packaging Pitching to Industry. Each masterclassand will run for 90 minutes and costs justEach €25. masterclass will run for 90 minutes and costs just €25.



9AM TO 1PM Sponsored by:by: Sponsored



Meet The Buyer We also have a new Meet the Buyer section, with thanks to

We also have Waterford a new Meet the Buyer withwill thanks Local Enterprise Ofﬁce,section, where companies have the to Waterford Local Enterprise where companies opportunity to showcaseOffice, their products to a multi-national will have the opportunity showcase their products audience on a oneto to one basis. to a multi-national audience on a one-to-one basis. The The Meet the Buyer segment will commence at 9am with a Meet the Buyer segment will commence at 9am with a workshop on how best to maximise your meetings. A panel workshop on how best to maximise your meetings. A panel discussion will include IDA Ireland, Enterprise Ireland, a Supply discussion will include IDA Ireland, Enterprise Ireland, Chain Manager from a leading Multi-national company and a a Supply Chainrepresentative Managerfrom from a leading Multi-national a local company who is successfully selling into company and the a representative from a local company who global market. is successfully selling into the global market.

Students Seminar As Institute of Technology our partners in the AsWaterford Waterford Institute ofare Technology areevent, our

partners we have an we invitation seminar foran students who are only in will thealsoevent, willonly also have invitation interested in a career in engineering and identifying what graduate seminar for students who are interested in a career in programmes and internships are on offer, as well as hearing from engineering and identifying what graduate programmes industry professionals about their own career paths. and internships are on offer, as well as hearing from industry professionals about their own career paths.

10AM TO 12:30PM Sponsored by:by: Sponsored

Stands can be booked on www.toys4engineers.ie or by calling Angela on 051 872639.

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SAVE THE DATE

Annual Dinner 8th November 2019 The Tower Hotel Guest Speakers:

Dan Mulhall

John Treacy

Ireland’s Ambassador to the USA

CEO, Sport Ireland and Former Olympian

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EY is proud to sponsor the 2019 Waterford Half Marathon. www.ey.com/ie

H&H Motors

enault confirmed its position as Europe’s number one EV brand in 2018. The Irish EV market is up 34% during the first semester in 2019 compared to the same period in 2018, and more customers have already bought a Renault ZOE in 2019 than they did in 2018. The stylish Renault ZOE’s popularity among Irish motorists is due to several factors, not just its good looks! Despite a generous 317km range from its 41kWh battery, ZOE costs thousands less than its nearest rival, starting at €25,590. Just like its more expensive competitors, ZOE’s battery is included in the car’s purchase price which means, with 0% finance over five years, customers can minimise the monthly cost of the car and take immediate advantage of ZOE’s huge savings on fuel and maintenance. A typical Irish driver, doing 20,000km a year, could make annual savings of over €1,400 on fuel alone, compared to an equivalent petrol car. ZOE’s technology is unique in the market and is arguably the best EV for Ireland’s public charging infrastructure. There are over 1,000 public AC charging points around Ireland, and ZOE’s chameleon

charger means it’s the only electric car which can use these for 22kW rapid charging. That gives an 85km range boost in just half an hour and is three times faster than most rivals, eliminating the need to queue for the far less common fast chargers. However, over 90% of charging will be done while you sleep via your home charger. For EV customers who appreciate comfort and practicality, ZOE offers plenty of space (and is bigger inside and out than Renault’s own hugely popular Clio!). This, combined with generous equipment levels, incredible silence and rapid responses, makes ZOE an entertaining and comfortable family car. Based on demand from business customers, fleet clients and dealerships, Renault is also introducing a commercial version of the electric Renault ZOE to its line-up. Available to order now at H&H Motors, these are locally converted vehicles, with the conversions arranged by the dealership on behalf of customers. The electric Renault ZOE Commercial is priced from €22,050 ex VAT for the core version, after an SEAI grant of €3,800.

As well as low running costs, among the benefits of these conversions for business owners are the ability to reclaim the VAT on the vehicle, and a lower rate of BIK for employees taking a company van over a car, as well as the comfort and refinement of a car with an easily accessible and capacious load area in the back. Also, part of the Renault electric line-up is the Kangoo Z.E. – Ireland’s best-selling electric van. Launched last year, it’s priced from €28,840 after the SEAI grant of €3,800 for businesses and including full battery purchase. The van’s 7kW AC charger can take its 33kWh battery to a full charge in just six hours, with the ability to ‘top-up’ the vehicle by up to 33km in just one hour. Companies buying Kangoo Z.E. can avail of accelerated capital allowances, enabling them to write down the value of their vehicles in a single year, while employees can benefit from 0% BIK.  For more information on the Renault electric range, drop into H&H Motors or visit www.handhmotors.ie

NETWORK • Q3 2019

The Renault ZOE €1,400 a year saved on fuel? Win. Zero emissions? Win. Home charging? Win.

Celebrate the everyday victories. Book a 24-hour test drive. Model shown: Renault ZOE Dynamique Nav R110 Z.E. 40, RRP €27,990 (price quoted is after VRT relief and maximum SEAI Grant of €5,000 for private customers). Offer is made under a hire purchase agreement. Subject to lending criteria. Terms and conditions apply. See Renault.ie Based on 20,000km per year; Clio Dynamique TCe 90 6l/100km WLTP consumption; ZOE Dynamique R110 WLTP range 300km on full 41kWh charge. Petrol: €1.395/litre AA price survey July 2019. Electric Ireland night rate with online billing discount: 24/7/19: 9.15c/kWh. Customer savings €1,424.

H&H MOTORS Butlerstown Roundabout, Cork Road, Waterford Tel 051 876 400 www.handhmotors.ie

Book a test drive

BITE-SIZE

NEWS WIT ‘TECHNOLOGY GATEWAYS’ AWARDED SHARE OF FUND FOR INNOVATIVE TECHNOLOGIES

Three research centres at Waterford Institute of Technology which are also Enterprise Ireland Technology Gateway Centres – SEAM, TSSG, and PMBRC – have been awarded a share of the €6m Capital Equipment Fund administered by Enterprise Ireland through the Technology Gateway Network Programme. Pictured above are representatives of WIT's three Tech Gateways. From left: Frances Cleary, MEPS Research Unit Manager at TSSG; SEAM Centre Director and Technology Gateway Manager Dr Ramesh Raghavendra; Jerry Horgan, infrastructure manager, TSSG; PMBRC Manager Dr Niall O’Reilly. George Goulding

FOCUS IRELAND SHINE A NIGHT LIGHT 2019 Shine a Light Night returns to Waterford on Friday, 18th October at the Edmund Rice Heritage Centre Waterford, to raise money for Focus Ireland, who do so much to help the homeless. We are appealing to the business community to join us in sleeping out and raising much needed funds for this worthwhile cause. The rate of homelessness in Waterford is increasing with 106 adults currently without a home. There are 1,700 families homeless in Ireland today and this number is growing. In Waterford, Focus Ireland provides housing support services for families and singles, support services for young people leaving care, short and long-term housing and a preparation for Education Training and Employment Programme. For further information contact Jessica Murphy, Waterford Fundraising and Marketing Executive for Focus Ireland on 086 4116775 or jessica.murphy@focusireland.ie

THE FUTURE OF HOSPITALITY MARKETING BoxWorks Coworkers presented “The Future of Hospitality Marketing” recently to a select audience of the Hospitality & Entertainment industry. With one launch, these two entrepreneurs presented cutting edge technology that will accelerate sales, gain a competitive edge and harness technologies that can fill seats, drive bookings and create repeat customers. Pictured are Kieran Bolger, Crackerjack; Jim 'Flash' Gordon; Jordan Casey, S.C.N.E. John Power

WELCOME TO OUR NEWEST MEMBERS • • • • • • • • • • • • • • •

Apex Fire Artform School of Art Azzurri Sport DFDS Falcon Real Estate GDPR Audits Keating Keystone Procurement Mark Kennedy & Co. Accountants Maxi Zoo Ramen Taylor & Associates The Sands Hotel The Shanty & Terrace Bar Whitford Properties

NETWORK • Q3 2019

CHRISTMAS TREE FESTIVAL RETURNS FOR 2019

COVE STORES OPENS IN TRAMORE Cove Stores is Tramore’s newest convenience store. Located in Newtown, this highly anticipated shop was hugely welcomed by the local residents and business owners when it opened its doors in August. The store has undergone an extensive renovation with a nontraditional shop fit and tastefully decorated interior, that aims to enhance customer experience. Cove Stores creates a unique food offering that will bring the very best of fresh, local and artisan products. Cove delicatessen has an expanding variety of choice that includes authentic and locally sourced ingredients. The premises is widely known for its tasty ice cream and the 99s don’t disappoint, married with a Trá Coffee Roasters coffee this combination will certainly put a smile on your face! The in-store sixteen-person capacity eating area will be open in the coming weeks and is the perfect place to take a break and enjoy your coffee, ice-cream or deli food. Store owner, Sinead Rogers said, “We are overwhelmed with the support in-store and online from the local community. We still have a lot more to do to bring the store to where we want and we are very excited for the journey ahead.”

NETWORK • Q3 2019

Christmas is coming, and Christ Church Cathedral invite you to take part in the Waterford Christmas Tree Festival in association with Winterval; individuals, schools, businesses, charities and shops are being asked to create a Christmas tree. Last year got a great response from the business community. People are still talking about the trees made with bicycle parts, computer boards, company flyers etc. There are a lot of creative people out there and it’s a good positive way to get your business talked about. Waterford Christmas Tree Festival will run from 6th–15th December 2019 with a wide range of Christmas trees imaginatively created and decorated by local community groups, youth groups, schools, businesses, artist and craft groups & individuals.

Erica Nolan, International CEO, The Agora Companies; Senator Paudie Coffey; Cllr. Liam Brazil, Deputy Mayor; Mary Butler TD; Bill Bonner, President and Founder, The Agora Companies; Brendan McDonald, Regional Manager South East, IDA Ireland; Minister John Halligan; Brent Pope; Jackie Flynn, Publisher, International Living; Daryl Berver, John Power COO, The Agora Companies.

AGORA COMPANIES ANNOUNCE 135 NEW JOBS FOR WATERFORD The Agora Companies, the global publishing consortium, announced 135 additional jobs in its offices which house a publishing company, technology services centre and customer support centre in Woodlock House, Portlaw, Co. Waterford as well as Confederation House in Waterford City. Collectively, The Agora Companies in Waterford employ 270 people. The additional 135 roles will be in all areas of the South East operations; digital publishing, technical and customer support but primarily in software development. The Waterford offices will be the largest hub located outside of the Baltimore US campus, which is made up of 13 buildings and 1,300 employees.

#BITT

Support Waterford’s Tidy Towns 2020 bid

aterford Tidy Towns, Waterford Chamber, Waterford Business Group and Waterford City and County Council are joining forces to encourage all Waterford City Centre businesses to be part of an exciting collaboration to invest in the presentation of the City Centre to support Waterford City’s bid for Tidy Towns 2020. The Charter Scroll, which can be found at Waterford Chamber and on display in George’s Court, showcases how the majority of City Centre businesses have agreed to come on board and committed to: • Working with the community to bring about improvements in the city centre environment • Foster civic pride • Support Waterford City’s bid for Tidy Towns

Each subscribing business will receive an individual scroll for display on site and if you haven’t already signed up, you can still do so by emailing lynda.lawton@ waterfordchamber.ie. Speaking at the unveiling of the Charter Scroll, Michael Garland, Chair of Waterford City Tidy Towns said “It is vital. It is important. No, it is essential, that ALL businesses get behind the Tidy Towns bid. The launch of #BITT, Businesses Invested in Tidy Towns, along with the Tidy Towns Charter Scroll are one way of supporting this collective effort to win a Tidy Towns crown. Yes, it is a huge task, but by working together we can achieve so much. Support the #BITT!”

NETWORK • Q3 2019

Craic at the

Waterford Chamber was delighted to host its annual Corporate Race Night as part of the Tramore Racing Festival. As we enjoyed our largest attendance ever, Owen Byrne and his team at the track were also celebrating as 21,268 punters passed through the gates over the four days. The new additions to the track were very well received and of course the Style Evening enjoyed the biggest spoils with over 8,000 glamourous race goers enjoying an evening of fashion and fun. The next race meeting in Tramore takes place on 17th October 2019. For more information see www.tramoreraces.ie.

Upcoming

EVENTS AIB The Quay

Sep 19

Dooley's Hotel

Oct 09

WIT Arena

Oct 10

Granville Hotel

OcT 16

Bank of Ireland

Oct 24

Tower Hotel

Nov 08

Musgrave Marketplace

Nov 14

one The Waterfront

NoV 29

Business Awards Launch â&#x201A;¬ Budget Breakfast Toys4.0Engineers Brexit Breakfast with AIB Business After Hours Annual Dinner Business After Hours Women in Business Lunch

Visit www.waterfordchamber.ie for bookings and further details

The long and winding road home  By LYNDA LAWTON, Waterford Chamber

fter nine years of loving life in Australia, Waterford native Paddy Flynn has decided it’s time to come home. However, unlike most diaspora who pack up, hop on a flight and run into the open arms of loved ones at the airport, Paddy Flynn and his friend Daithí Harrison, both 30, are undergoing the monumental challenge of cycling home from Sydney. The lifelong pals, Paddy from Rathgormack and Daithí from Carrick-on-Suir, set out from The Children’s Hospital in Sydney on Sunday, August 4, and will conclude their epic journey at the gates 44

of Our Lady’s Children’s Hospital in Crumlin, while raising funds for both hospitals in the process. From there they will cycle to the South East to a heroes’ welcome. “Over the course of the next twelve to eighteen months we will cycle across three continents and through 28 countries. Easy work? We thought the same so decided to push the boundaries and take on the challenge of running an ultramarathon in each country we set foot. An ultramarathon is anything over 42.2km in distance. We have decided to do 64km, because 64km was the first ultra we ran together in December 2018 on an island off

the coast of Tasmania called Bruny. Is this achievable? Time will tell!”, say the lads. The entire journey, live tracker and blogs can be found on www.2cycle28.com and they are also sharing their journey across social media. “In sharing our story, it would be nice to think it might help encourage someone to make a change, to just see the fun that can be had out in the mountains, or to just get out for a walk, a run, or a cycle,” says Paddy. “And for us, what better way to see all there is between Sydney and Ireland? It will just be the pair of us NETWORK • Q3 2019

on touring bikes with a tent, wild camping and the very basics of what’s needed. We’re looking forward to the minimalism of it, the freedom and fresh perspective. “The Nullarbour Plain across Australia is 1,200km alone and there’s not much there besides a roadhouse every couple of hundred kilometres or so. So, even water will be a challenge, but we have a SteriPEN to sterilise water along the way should we need to. “We also have a SPOT Gen3 satellite messenger and tracker to show our location on the website NETWORK • Q3 2019

as we travel. It’s also linked to the International Emergency Response Centre, so we have that lifeline.” In terms of fundraising, Paddy explains: “The idea about fundraising for the hospitals came about from working outside the children’s hospital in Sydney on a construction project for the last two years. It was as a result of seeing the kids rushed in by ambulance, cars jamming on brakes and parents running across the road with their kids in their arms and even one night a young couple walking out of the hospital, roaring crying and

holding each other up. “It made an impact and we knew the challenge we are about to set out on would be one people would support. We picked Crumlin also as we are both moving home for good and want to give back to the future generations in Australia for what Australia has given us and for Ireland as it is our home.”  The pair’s entire journey, updates, insights and fundraising links can be found at www.2cycle28.com

gallery Indian Ambassador to Ireland H.E. Mr Sandeep Kumar with Jonathan Earl, Chamber President.

Players John Browne, Aidan Tracey and Conor Bohan (John O'Sullivan not pictured) were the winning team, pictured here with Ronan Clinton, EY; Tom Walsh, House of Waterford Crystal; Jonathan Earl, Waterford Chamber President and Brian Devereux EY.

Colin Byrne, TOTEM; Jonathan Earl, Chamber President; Karen Cheevers, B2B Communications; Paul O'Neill, The Irish Times; Oren Little, TOTEM. Leo Murphy

Jockey Rachael Blackmore with Jonathan Earl, Chamber President at the Chamber Race Night.

Liam Partridge, FLI Group; Regina Mangan, Liberty Blue Estate Agents; Teresa Jane O'Mahoney, BMCI Insurance & Investments; Colm Byrne, FLI Group at the Regional Leaders Programme Closing Lunch. John Power

Gerald Hurley, Chamber CEO with the Chairman of Ireland Saudi Arabia Business Council (ISABC), Joseph Lynch and Consultant Samiha A. Alshaikh of ISABC.

NETWORK â&#x20AC;˘ Q3 2019

Alan Makim, Mary Rogan and Marian Keane, AIB with Jonathan Earl, Chamber President at One The Waterfront, Tramore.

Marie Dolan; Paul O'Neill, The Irish Times; Jonathan Earl, Chamber President; Danette Connolly, Home Instead Senior Leo Murphy Care; Padraig Dolan, HavenWood Retirement Village.

Richard Hurley, Granville Hotel; Anna Hanley, Permanent TSB; Jonathan Earl, Chamber President; Alan Quinlan, former Irish International and Munster Rugby legend; Valerie Farrell, Nolan Farrell & Goff; Gerald Hurley, Chamber CEO; Paul Nolan, Dawn Meats. Noel Browne

Mark Fitzgerald, Bausch & Lomb; Sara Mullally, Waterford Chamber Skillnet; Paul Flynn, The Tannery; Jonathan Earl, Chamber President; Jackie Roche, Bausch & Lomb and Mark Hennessy, Bausch & Lomb. John Power

House of Waterford Crystal at the Waterford Chamber EY Golf Classic.

The AIB team at the President's Lunch with guest speaker Paul O'Neill, Editor, The Irish Times and Waterford Chamber President Jonathan Earl. Leo Murphy

NETWORK â&#x20AC;˘ Q3 2019

MEMBERSHIP DIRECTORY Accountants

Arts & Leisure

Aidan McAvinue & Co ……....…..051 311188 APBS .........................................051 873511 Clinton Higgins ……….................051 364000 Comerford Foley .........................051 396703 Connors & Co. .............................051 872824 David M. Breen & Co …….……..051 875222 Drohan & Knox ..........................051 301770 EY ..................……………...........051 872094 Fitzgerald Power ………….....…..051 870152 Hall Lifford Hall ...........................051 879177 James F. Wallace & Company ..051 877155 Jephson & Co ……….........……..051 854438 Mark Kennedy & Co. .................051 879277 MK Brazil ........………….......…..051 872039 O'Connell Meskill & Company ..051 873985 O’Dwyer Power ..........................051 364034 O’Sullivan Scanlon Brazil ….…..051 372780 PwC ................................……....051 874858

Artform School of Art ..................087 7213146 The Art Hand ...............................051 292919 Beach World ..............................087 9852198 Bobby's Fishing Tackle ..............086 2709390 Cathy Desmond Stringschool ....086 1041626 Christ Church Cathedral ..............051 858958 Copper Coast Minifarm ...............051 396870 Dead Ball Displays ....................085 1864243 Dunmore East Golf Club ..............051 383151 Faithlegg .....................................051 380587 Freedom Surf School ..................051 386773 Garter Lane Arts Centre ………...051 855038 Imagine Arts Festival .................086 3941242 Kilcohan Park .........................….051 874531 Lafcadio Hearn Japanese Gardens ....................087 0960013 Lake Tour Stables ......................086 8128631 Laser Blast ..................................051 390551 Mount Congreve Estate ..............051 384115 Newtown Driving Range ..............051 381322 Peter Flanagan Hurleys & Sports 051 393140 Pirate's Adventure .......................051 393651 The Pottery Place ........................051 390551 Prom Arcade ...............................051 386089 Pure Adventure .........................087 2265550 Run-A-Muck ................................051 390551 St. Anne’s Waterford Tennis Club 051 874350 Splashworld ................................051 390176 Strand Leisure .............................051 390050

Architects C.J. Falconer & Associates .........051 878888 DHB Architects ............................051 858121 Douglas McGee Architects .........051 364535 Fewer Harrington & Partners ......051 876991 Planning123.ie ............................051 364535

Symphony Club of Waterford ......051 874568 Theatre Royal ...……..........……..051 874402 Tramore Amusement Park ...........051 393986 Tramore Golf Club .......................051 386170 Tramore Mini Golf ......................086 8307526 Tramore Pitch & Putt ..................087 1621206 Tramore Pro Shop .......................051 381706 Tramore Surf School ....................051 391011 Waterford & Suir Valley Railway ...051 384058 Waterford & Tramore Racecourse 051 381425 Waterford Golf Club ....................051 876748 Waterford Healing Arts Trust …...051 842664 Waterford Music ........................................n/a

Audio/Visual EveryEvent ................................051 323070 Frontline Audio Visual ...............051 879934 Hi-Lite Television Productions ...086 3324567 Sporthouse Productions ............086 7959428

Banking & Financial Adelphi Financial Brokers ….......051 318000 AIB Bank (Ardkeen) ……………..051 875939 AIB Bank (Business Banking) ....086 8191872 AIB Bank (Lisduggan) ……....…..051 876608 AIB Bank (The Quay) …………...051 873494 AIB Bank (Tramore) ……………..051 381216

Appian Asset Management ..........01 6623001 Bank of Ireland ……….................051 872074 Bank of Ireland (Ardkeen) ...........051 870671 Bank of Ireland (Lisduggan) .......051 355514 Bank of Ireland (Tramore) ……....051 386611 BMCI Insurance & Investments ..087 0635685 Cantwell Financial Advisors .......051 338819 Capitalflow ...................................01 5632400 Close Brothers Commercial Finance ..01 9069680 Convertibill ..........................................087 9677794 Fitzgerald Life & Pensions ……...051 856765 Fogarty Financial ........................051 843684 Investec Bank ...........................021 2373800 KBC Bank Ireland .......................051 515980 Parolla ......................................089 2219325 Permanent TSB (Ardkeen) ……..051 304000 Permanent TSB (Hypercentre) ...051 875830 Ronan McCarthy Life & Pensions 051 391777 St Dominic Credit Union ............051 873867 Tramore Credit Union ………......051 386324 Ulster Bank Business Centre …..051 861978 Waterford Credit Union ................051 861600

Business Development Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 New Frontiers ……..........….…....051 302953

NETWORK • Q3 2019

South East BIC ............…..........051 356300 Waterford City Enterprise Centre 051 364399 Waterford Micro Business Network ..051 841740

Cleaning Services CCS Facilities ........................….051 344173 iShine Window Cleaning Services 083 8505799 MHL Facilities ........…................051 832715 Suir Clean ..................................051 595942 Tramore Drycleaners .................051 386365

Community Ballybeg Greens ..........................051 350100 Copper Coast Geopark ...............051 292828 GIY Ireland ..................................051 584411 Renew Enterprises ....................089 2436006 Solas Cancer Support Centre ......051 304604 UCasadh Solutions ....................087 7023581 Waterford & South East Samaritans ..........................051 872114 Waterford Area Partnership .........051 841740 Waterford In Your Pocket ...........087 7436220 Waterford PPN ..............................058 21198

Construction Bolster Construction ……............051 381322 Encon .......................................085 1011422 Fergal Tynan Construction .........051 898238 Hi-Tec Construction ....................051 393175 Keating ........................................01 4016065 Kearney Engineering ..................051 307038 MacMinn O’Reilly Mahon ............051 876681

Consultancy Almega Business Consulting ....087 6182472 Aphex ..........................................051 576025 Brendan M Cummins ................087 1480800 Brian Hennebry & Associates .....051 856804 CaffCo Business Planning .......086 2886280 Cquent.ie ..................................087 2804513 Crackerjack Consulting .............085 2505605 Darlington Consulting ...............086 2437677 EAP Institute ..............................051 855733 EuroBEN ....................................087 1389233 FP Consulting Ltd ......................086 2590532 GDPR Audits ...............................051 382954 Keystone Procurement ...............01 4851280 MCX Training & Development ..086 8225301 MRA Consulting Ltd .....................051 364262 Nolan Construction Consultants 051 841719 Project Life Cycle Partners Ltd ....051 347185 Synantra ....................................087 7609908

Education Adult Education Service ..............051 873195 Junior Achievement Ireland .......086 3893439 Language Xchange Ireland .......087 2251543 St. Paul’s Community College .....051 355816 Waterford Adult Education Centre 051 852803 Waterford English Language Centres ..........................................051 877288 Waterford Adult Learning Scheme 051 854444 Waterford and Wexford ETB .......051 301537 Waterford College of Further Education ...................051 874053 Waterford Institute of Technology ..............................051 302000 Waterford Youth Committee ........051 874911 Waterford Youthreach ……..........051 877241 Youthreach Subla Centre ............051 373833

Engineering Greenpark Engineering ……..…..051 872120 Keating ........................................01 4016065 Kearney Engineering ..................051 307038 Metalman Engineering ...............051 333909 M.W. Murphy & Son ...................051 873886 Total Precision Engineering ........051 395200 Winthrop Engineering ......…..…..051 594000

Engineering Consultants Aphex ..........................................051 576025 Douglas Carroll Consulting Engineers …………...051 306670 Frank Fox & Associates ………...051 872799 Garland ...................................…051 876511 Leyden Consulting Engineers .....051 364344

Environment, Energy & Waste Byrne & McGuire Oil ..................021 4633888 Enerpower ..................................051 364054 ESB Networks ................…...…1850 372757 FLI Group ................……………..051 353190 Gas Networks Ireland ................021 4534000 Go Power .................................086 8227695 Green Man Energy ……….……..051 371705 Kollect .........................................051 364495 McCarthy's Homevalue ..............051 391044 Supporting Nature Naturally Co. 086 3769657 Visor Insulated Panels ...............085 1011422

Food & Drink Anchor Spirits Ireland ..................051 858579 Blackwater Distillery ......................058 52621 Chia Bia .....................................051 393685 Coffee House Lane .....................051 875953 DessertFirst .................................051 375721 Dungarvan Brewing Company ......058 24000 Fintan Stanley Ltd .......................051 344000 Glorious Sushi ...........................087 6815897 The Iverk Show ...........................051 644621 Jen’s Kitchen .............................087 9295673 Legacy Irish Craft Cider .............087 6494724 Mary Grimes Food Hall ………....051 857878 Metalman Brewing ......................051 348448 Molloys Butchers Ardkeen ...........051 301843 Paula’s Delicatessen ...................051 854815 Pip and Pear ...............................051 872685 Seagull Bakery ..........................087 6628069 Trá Coffee Roasters ..................083 3146897 Walsh’s Bakehouse ….................051 378080

Funeral Directors Falconer & Sons Undertakers ....051 355872 R. Thompson Funeral Directors ..051 874159

Graphic Design B2B Communications ………......051 858888 Cantec Business Technology ......051 337012 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Swift Print ...................................051 334926 Tagline Print & Design ...............083 4862494 TOTEM ........................................058 24832

Health & Beauty Déise Beauty ..............................051 355962 Elite Living Health & Nutrition ... 083 8819377 Eye & Face Clinic .....................051 582220

NETWORK • Q3 2019

Eyecatchers Opticians ……….....051 873553 Eyeworks Opticians ……………..051 874428 Haircare Hair Studio ...................051 381457 Major Opticians ...…..............…..051 874392 Nolke Opticians ………......……..051 855638 Re>nu Treatment Rooms .........051 862300 Smovey Health .........................085 8525766 Urban Hype .................................051 876013

Healthcare Advance Physio Waterford ..........051 844471 Ani-Pets Veterinary Clinic ............051 393630 Dermot Crowley & Associates ......051 853111 Genesis Laser & Aesthetic Clinic 051 854445 Havenwood Retirement Village ...051 303800 Home Instead Senior Care ..........051 333966 The Keogh Practice ……………..051 855411 Dr Joseph O’Beirne …...........…..051 842634 University Hospital Waterford ......051 848000 Waterford Hospice ......................051 844847 UPMC Whitfield ...........................051 319815

Hotels Arlington Lodge Suites ................051 585207 Dooley’s Hotel ………….........…..051 873531 Faithlegg .....................…………..051 382000 The Fitzwilton Hotel ……………..051 846900 The Granville Hotel …….………..051 305555 Greenway Manor Hotel ..............051 372764 Majestic Hotel ………….........…..051 381761 O'Shea's Hotel ...........................051 381246 The Sands Hotel .......................051 381228 The Strand Inn ...........................051 383174 Tower Hotel & Leisure Centre ....051 862300 Travelodge ..................................051 358885 Viking Hotel Waterford……..........051 336933 Waterford Castle Hotel ...............051 878203 Waterford Marina Hotel ..............051 856600

Household & Interior Design Colourtrend Paint and Wallpaper 051 351299 Dlight ..........................................051 393464 Evoke German Kitchens .............051 580780 Glen Parquet Flooring ….............051 852211 McCarthy's Homevalue ..............051 391044 McCormack's Hardware .............051 381776 Murphy Larkin Timber Products ..051 391821 Redhaus Interiors .....................086 8170492 Sienna Home Furnishings ...........051 595005 Tara Blinds ..................................051 330033

Housing Association Focus Ireland ……..........………..051 879807 Respond ..…………….................051 840200

Insurance Adelphi Financial Brokers ............051 318000 Anita Cambie Financial ................051 821774 Arachas .......................................051 877700 BMCI Insurance & Investments ..087 0635685 Hooper Dolan Insurances ...........051 860600 McDonald Dwyer Reddy & Byrne Insurances .........051 872080 Oliver Murphy Insurance Brokers 051 841766 O’Leary Insurances ....................051 309130 Ronan McCarthy Life & Pensions 051 391777 Vhi .................………......……..086 8581441

IT Services Agora Publishing Services Ireland 051 360871 Evros ..........................................051 339900 HCS Business Solutions ............051 595200 Radius Technologies ……...........051 592500

Manufacturing APS Materials Inc. …………..…..051 357834 ARTeSYN BioSolutions Ireland ..051 508431 Azzurri Sport ...............................051 850066 Ball Beverage Packaging Ireland 051 372137 Bausch & Lomb Ireland …...........051 355001 Cartamundi Ireland .....…………051 331100 Carten Controls ......……………..051 355436 CMC Hygea ...............................051 345044 Dawn Meats Group .....……..…..051 309200 EcoBurner .....................………..051 353806 EirGen Pharma ....………….…..051 591944 E. Flahavan & Sons ....………...051 294107 ELC Laser Group .......................051 358144 Ellickson Doors .........................051 370962 Garrett Motion Ireland ...................051 376411 Glanbia Plc …………...........…..056 7772288 Glazik ......................................087 9873653 Honeywell Aerospace Ireland .....051 303620 House of Waterford Crystal .........051 317000 Kearney Engineering ..................051 307038 MEDITE SMARTPLY ......………051 851233 Monkey Cups .............................087 2599251 Nypro Healthcare .......................051 359600 PPI Adhesive Products ....……..051 373555 Orafol Europe .............................051 359400 Sanofi Waterford ..…..……....…..051 594100 South Eastern Chemicals .....….051 885405 SPG Packaging Ireland Ltd ..…...051 851551 Swedencare Ireland .......…..…..051 304010 Teva Pharmaceuticals Ireland ....051 331331 West Pharma ...............................051 312440

Marketing & PR

AA Euro Recruitment Group ......051 355704 Aphex ..........................................051 576025 Hartley People .............................051 878813 Irish Centre for Diversity ............087 1678857 itContracting .............................1890 911 211 Matrix Recruitment .......................051 353825 Morgan McKinley …………........051 309650 Rigney Dolphin ...........................051 590000 Taylor & Associates ...................087 0545795

Agora Integrated Marketing ........051 347051 B2B Communications …………..051 858888 Bance Nolan ......….....…………..051 334698 Crackerjack Consulting .............085 2505605 Efitz Marketing ............................051 391350 Focus Visual Communication ......051 832742 Liberty Communicates ...............087 3561722 Márla Communications ...............051 853650 Meraki Marketing ......................087 7986204 Monica Leech Communications 051 850850 Passion For Creative ................051 580969 Preferred Marketing & PR ...….051 820850 Sellir.ie ......................................083 8819377 Success Online ………..….........051 330579

HR Services

Media

Darlington Consulting ...............086 2437677 Insight HR ................................056 7701060 Rigney Dolphin ...........................051 590000 Peninsula Business Services ...1890 252 923 SimplifyHR ..................................051 364518

Beat 102-103 ……..........………..051 849102 International Living .....................051 360806 Munster Express ….....…………..051 500100 Nemeton ..…..............................058 46499 Sellir.ie ......................................083 8819377

HR & Recruitment

Waterford News & Star ………....051 878787 Waterford Today …………….......051 854135 WLR FM ……………...................051 877592

Office Supplies Fieldmaster ......….......................051 876995 Jones Business Systems ............051 374896

Other Dr Con Power ………….........…..01 4946833 Jim Hewison ................................051 381495

Photographers Brownes Photography .................051 421763 David Murphy Studio .................086 1662490 Garrett FitzGerald Photography 087 6658314 Gerry O’Carroll Photography .....051 304050 John Power Photography .........086 8797525 Leo Murphy Photography ……....051 872539 Noel Browne Photographer ......086 0366904 Paddy Tubbritt Photography ....086 3379401 Photozone ……………..............087 2621422

Printers Cantec Business Technology .....051 337012 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Swift Print ......................….........051 334926 Tagline Print & Design ...............083 4862494 Tramore Print ..............................051 390340 Universal Graphics ......................051 378685

Property Book A Room.ie ………......……..051 858182 Causeway Group ........................051 352084 DNG Reid & Coppinger ..............051 852233 Ennis Gough Property ...............051 851166 Falcon Real Estate ..................087 7688209 Griffin Auctioneers ......................051 330569 Lawrence & McDonald ................051 391010 Liberty Blue Estate Agents ..........051 845751 O’Shea O’Toole & Partners ….....051 876757 Property Partners Barry Herterich 051 330465 Purcell Properties .......................051 876514 RE/MAX Team Fogarty ...............051 843684 Sherry FitzGerald John Rohan .....051 843880 Whitford Properties .....................051 876660

Pubs & Clubs Croke's Pub ..............................086 2216704 Holy Cross Inn ……………..........051 353087 Jack Meades ………..........……..051 850950 Martha's ......................................051 391449 The Old Forge ............................051 386818 O'Neill's Bar ................................051 381808 Raglan Road ..............................051 381324 The Reg .....................................051 583000 Revolution ...................................051 844444 The Ritz ......................................051 381291 The Riverside Cottage ...............051 873082 Robinsons ...................................051 381326 Tully's Bar ...................................................n/a The Vic ......................................051 390338

Research & Development RIKON ........................................051 834032 SEAM Research Centre .............051 845648 TSSG … ………......................…..051 302920

Restaurants & Cafés Apache Pizza Tramore ..............051 330000

Banyan .......................................051 330707 Bellissimo ...................................051 879178 Bodega! .............................……..051 844177 The Bower Café .......................086 3769657 Burzza ........................................051 844969 Brooklyn Restaurant ...................051 393383 Carter’s Chocolate Café ..............051 841802 Coach House Coffee ..................051 295654 The Copper Hen ........................051 330179 Dooly's (Strand Road) ...............051 381529 Dooly's (Main Street) .................051 381012 The Esquire ..............................051 381324 Everett’s Restaurant ..................051 325174 Ginos ..........................................051 879536 Jack Meades ………..........……..051 850950 L’Atmosphere ..............................051 858426 Lighthouse Restaurant ................051 383151 Massimo .....................................051 338496 McCarthy's Chipper ..................089 2536016 Moe's Café .................................051 338767 Mol's ...........................................051 381808 No. 9 ..........................................051 857706 The Pantry .................................051 871142 The Parlour Vintage Tea Rooms 051 325851 Pier Café ...................................051 381599 Piper’s Café ...............................051 381021 Ramen .......................................051 372768 The Reg .....................................051 583000 The Riverside Cottage ...............051 873082 Sandcastle Café .........................051 381387 The Shanty Terrace & Bar ...........051 381228 The Vee Bistro ...........................051 386144 Veronica's Café .........................087 2296317 Welcome Chinese .....................051 390056

Retail Alfie Hale Sports ….........………..051 872837 Altitude ........................................051 870356 Ardkeen Quality Food Store .......051 874620 Audi Waterford ............................051 337600 Auto Boland .................................051 335000 Azzurri Sport ...............................051 850066 The Book Centre ..........................051 873823 Brennan’s Pharmacy …......……..051 390234 Caulfield’s SuperValu …………...051 840400 City Square Shopping Centre .....051 853528 Delaney’s Pharmacy …………....051 874722 Evolution .....................................051 854526 Fitzgerald Menswear ......…….....051 855055 Fitz U ..........................................051 876543 Full of Beans …………….............051 843653 Full of Beans 2 ..........................051 844644 George Corbett Motors ...............051 857717 George’s Court Shopping Centre ..051 875534 Hallmark Jewellers ......................051 853144 Haven Pharmacy Kennys ...........051 330543 Haven Pharmacy Kennys ...........051 338305 Heroes ........................................051 304260 House of Waterford Crystal .........051 317000 Kelly & Dollard .............................051 870077 Kneisel Jewellers ………....……..051 875033 Maxi Zoo .....................................051 599123 McCarthy's Homevalue ..............051 391044 Morris Builders Providers & DIY ..051 874986 Mulligan’s Pharmacy • Ballybricken ..............................051 840500 • Barronstrand Street ..................051 875211 • City Square ...............................051 853247 • Dunmore Road .........................051 843700 • Ferrybank .................................051 832646 • Lisduggan ................................ 051 374420 • Superquinn ...............................051 820200 • Tesco Ardkeen .........................051 364888 • Tesco Ballybeg .........................051 364555 • Tramore ................................... 051 338550 Power’s Pharmacy ……..………..051 875034 Quish's SuperValu .......................051 386036 Redlane Boutique ........................051 395395 Satina Boutique ...........................051 386600 Sheridan Motor Group .................051 334700 The Shoe Centre …….....…........051 874036 3Store .........................................051 841079 Tom Murphy Car Sales ................051 301222 Waterford Motor Village ..............051 304300 Worldwide Wines ........................051 878798

Security BlueWall Technologies ......…......051 372828 CTS ............................................051 387931 Horizon Safety Systems ............059 9182517 Manguard Plus .........................0818 313300 S. Security ..................................051 872435

Services Agora Publishing Ireland ...........051 360815 Apex Fire .................................086 7945266 Arc Mediation .............................051 348336 Boxworks .................................085 2521508 Clem Jacob Hire ……….....……..051 373333 Codico Distributors ......................051 379933 Dlight ..........................................051 393464 Emerald Contact Centre ............051 360876 Euro Car Parks (Ireland) ..............01 8908320 EveryEvent ................................086 1931371 HSS Hire ......................................051 349391 Kustom Workwear .....................051 358700 National Business Machines ......051 877285 Nigel M. Daly & Son ..............086 2589432 OASIS ……....................………..051 590968 Prolines .....................................087 1484911 R & J Electrical Services ...........087 6126765 Rigney Dolphin ...........................051 590000 Tramore Post Office ...................051 390196 Tramore Service Station ...........051 386353 workLAB .....................................051 376180

Solicitors Bowe O’Brien Solicitors ..............051 873211 Dobbyn & McCoy .........................051 390044 Kinsella Solicitors ........................051 878090 M.W. Keller & Son Solicitors ......051 877029 Mullins & Treacy Solicitors .........051 391488 Newell, Gillen & Cunningham .....051 874352 Nolan Farrell & Goff ……………..051 859999 Peter O’Connor & Son Solicitors 051 874909

Technology & Software Aphex ..........................................051 576025 Bluefin Payment Systems ...........051 349811 Cantec Business Technology .....051 337012 CGM ...........................................051 306346 Chemishield ................................051 576025 Cquent.ie ..................................087 2804513 Dataworks .....………….........…..051 878555 Errigal .........................................051 301743 Handheld.ie ................................051 391338 Omnipath ...................................051 595010 Parolla ......................................089 2219325 Pimbrook Software ........………..051 395900 Project Life Cycle Partners Ltd ....051 347185 Red Hat ......................................051 810111 SE2 .............................................051 359300 Sedicii Innovations ......................051 302191 Sun Life Financial …………….....051 333300 Threefold Systems ......................051 576013 TransferMate Global Payments ..01 6353700 Waterford Technologies ...............051 334967

Telecommunications Three ..........................................01 5426300 3Store .........................................051 841079 Vodafone ..................................................n/a

Tourism & Hospitality Atlantic View Caravan Park ........051 381610 Cloneen ......................................051 381264 Dílis Go Bráth ..........................086 3787722 Failte Ireland - South East ….…..051 312700 Fern Hill ......................................051 390829 Fitzmaurice's Caravan Park ........051 381466 Glenart House B&B ....................051 381236

Harvey Travel .............................051 872048 Highgrove House .......................051 381831 Newtown Cove Caravan Park ...051 381979 Norlands B&B ............................051 391132 Seacourt B&B ...........................083 1229939 Strand Travel Worldchoice .........051 872881 Tramore Holiday Homes ..........086 3789424 Travel Creations .........................051 375737 Waterford Viking Triangle ...........0761 102659 Westcliff House .......................087 6655723

Trade & Development Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange Waterford ................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 Waterford City Enterprise Centre 051 364399

Training CCS Facilities ........................….051 344173 Coaching4U ..............................087 2212132 Darlington Consulting ...............086 2437677 Direct Training Ireland ….............051 291710 EuroBEN ....................................087 1389233 Fitzwilliam Training & Consulting 053 9146618 GDPR Audits ...............................051 382954 Inspiring Excellence ..................085 7808573 Leyden Consulting Engineers ....051 364344 Manufacturing Excellence ……...051 870270 MCX Training & Development ..086 8225301 NAS Training Centre ...................051 333966 New Links Training Solutions ....051 385720 NLC Training ………….........…..056 7771280 Roadskill Training Centre ..........051 333909 Southsafe Training ....................087 6864726 Welding Academy ......................087 2370794

Transport & Logistics Bus Éireann ...............................051 879000 DFDS ..........................................01 8129494 Falconer & Sons Limousine Hire 051 355872 Irish Rail ..................................1850 366222 Joe O'Shea Cabs .....................086 3053009 MAC Trans Freight Ltd …............051 358529 Marine Point Partnership ............051 831200 Passage East Ferry ..................051 382480 Port of Waterford Company ........051 874907 Rapid Cabs .................................051 858585 South East Car Hire ……………..051 351355 Southeast Port Services …….....051 851811 Storage City ................................051 333909 Store-All Logistics .................…..051 831200 Suirway Bus & Coach Services ..051 382209 Thomas Carey T&T Coaches ....087 2900718 Trans-Stock Warehousing & Cold Storage ...........................051 832411 Waterford Airport ………….....…..051 875589

Website Services Aeronstudio ...............................087 2560543 B2B Communications .................051 858888 Cquent.ie ..................................087 2804513 Hosting Ireland ...........................01 9020020 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Success Online ………..….........051 330579 TOTEM ........................................058 24832

Wholesale Curran Foods & Express Cuisine 051 370500 Musgrave MarketPlace ....….......051 392800

NETWORK • Q3 2019

Board of Directors

Jonathan Earl President B2B Communications

Danette Connolly Deputy President Home Instead Senior Care

John McSweeney Vice President AIB

Teresa Jane O’Mahoney Secretary BMCI Insurance & Investments

Martina Curtin Treasurer PwC

Brian Devereux EY

Ciarán Cullen HandHeld.ie

Derek Lowry Almega Business Consulting

Jacqui Kielthy Fieldmaster

Kathryn Kiely Glazik Ltd

Ken Thomas Waterford Institute of Technology

Kieran Walsh The Munster Express

Niall Griffin Metalman Engineering

Niall Harrington Fewer Harrington & Partners

Nuala Browne-Treacy Meraki Marketing

Pamela Pim Bank of Ireland

Paul Nolan Dawn Meats

Richard Hurley The Granville Hotel

Valerie Farrell Nolan, Farrell & Goff Solicitors

PRESIDENT & BOARD

FINANCE, RISK & AUDIT COMMITTEE

EXECUTIVE COMMITTEE

CEO & STAFF

POLICY ADVISORY PANELS