Network - Issue 10 by Waterford Chamber

Wa t erfor d ch am ber

Issue 10 • Q1 2020

The

Green Deal Waterford

 The Future of Retail  Support during COVID-19

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Issue 10 • Q1 2020

CONTENTS Message from Gerald Hurley, Waterford Chamber

hen we began putting this issue of Network together, we never expected to be in this situation with COVID-19. Things changed so fast and now it must be about how we act and react. We took the decision to publish the magazine so we can continue to promote Waterford and our members to our ever-growing audience. This issue still focuses on two key measures which are vital for the future of Waterford – going ‘Greener’ and the changing landscape of retail. Of course we have tips and advice on how to get through these tough times, but the most important thing among these darker days is that we work together and support each other. The Waterford Green Deal is a perfect example of this where the public and private sectors are coming together, through Waterford Chamber, to make Waterford ‘greener’. We need to take environmental issues seriously and have it firmly on the agenda as we look for investors to consider Waterford. But more than this we need it for future generations and, with the incredible technology and talented resources we have on our doorstep, Waterford can certainly lead

the way in this regard. Speaking of bright minds, we also meet Shana Chu in this issue, who is styling the future of retail through artificial intelligence. There is no denying our people are our assets and right now people’s lives are paramount. We must comply emphatically with the advice being given by Government and health officials amid the COVID-19 crisis. It has forced many to close their doors but rest assured Waterford Chamber is here to support you. In the meantime, there are still some businesses open and we are encouraging everyone to support their local stores as best they can. The local economy is relying on you. We need to work together as one big team now, because if we do, we will get through this and be stronger than ever before. Gerald Hurley CEO, Waterford Chamber

20 COVER STORY “If we fail to do this, the risks are enormous.” – Grace O'Sullivan MEP on the Waterford Green Deal

06 “The COVID-19 crisis has in some ways brought out the best in us.” – Jonathan Earl, Chamber President

NETWORK • Q1 2020

21 “Organisations of any size can make the change to renewable energy.” – Owen Power

30 “By working together in partnership, solutions can be found.” – David Fitzsimons

Issue 10 • Q1 2020

CONTENTS 28

Bausch + Lomb crowned overall Waterford Businesss of the Year – Meet all the winners

“You don't need an overhaul to come into the Digitial Age.“ – Shana Chu

“The Regional Leaders Programme has brought networking to an incredible level.“ – Elaine Fennelly

12 FEATURE Supports available to SMEs during the COVID-19 crisis.

PUBLISHED BY: Waterford Chamber of Commerce 2 George’s Street, Waterford Tel: 051 872639 Email: info@waterfordchamber.ie Web: www.waterfordchamber.ie

Advice for Employers and Managers

Editor: Lynda Lawton Design: Michael Lynagh

Some thoughts for business owners

Health is Wealth

New Business Continuity Voucher goes live

The Waterford Green Deal

Bite-Size News

Waterford's Blue Plaque Trail

No part of this publication may be

National award nominations for Chamber

system or transmitted in any form

Irish Chamber Network Delegation to Brussels

Gallery

Membership Directory

Advertising: Angela Jackman DISTRIBUTION: Digital copy emailed to 1,000+ contacts, uploaded to Chamber website and social media (15,000+ followers). 1,000 print copies. © WATERFORD CHAMBER OF COMMERCE 2020 reproduced, stored in a retrieval or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Waterford Chamber of Commerce. IMAGE CREDITS: Cover photo by Noel Browne.

W aterford c hamb er

Images on pgs. 10, 12, 14, 16, 22, 24,

W aterford c hamb er

I s s ue 04 • Q 3 2 01 8

I s s ue 05 • Q 4 2 01 8

30, 32 by Freepik.com. Photo on pg.

WATERFORD WILL LEAD THE SOUTH EAST A NATIONAL CONVERSATION DEE HUTCHINSON

44 by Gettyimages. Photos on pgs. 6,

AN TÁNAISTE SIMON COVENEY

 WITH DUBLIN CHAMBER

 COLLEGE DROP-OUT TO INTERNATIONAL COACH

SUCCESS IS CLOSER THAN YOU THINK

BUDGET 2019

 SE ACTION PLAN FOR JOBS

 PRE-BUDGET SUBMISSION

GROWTH POTENTIAL

LIFE

48-50 by Fáilte Ireland.

WORK

FOR THE REGION

JULIE SINNAMON, ENTERPRISE IRELAND CEO

Network - Issue 01.indd 1

01/12/2017 15:36:01

Network - Issue 02.indd 1

09/03/2018 13:31:42

Network - Issue 03.indd 1

01/06/2018 09:28:20

 Visit www.waterfordchamber.ie for the online edition 04

 ECONOMY TO GROW 107% BY 2040  NO. 1 INSTITUTE OF TECHNOLOGY IN IRELAND  HOUSE PRICES 54% LOWER THAN DUBLIN CITY Network - Issue 06.indd 1

15/03/2019 10:04:30

CDEPQ NETWORK • Q1 2020

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#GrowWithUs

Striking a Balance  By JONATHAN EARL, President, Waterford Chamber

ecent circumstances have forced me to rewrite this piece. The original theme was about change and while it is still a topic which predominates our lives the current crisis dictates a new interpretation of that theme. Current events have made me think back to how our lives changed in 2008 and how this compares to that awful time. The effects may be similar, but the source of the crisis is very different. In 2008 the financial crisis produced a climate of blame and anger. The Covid-19 crisis in some ways has brought out the best in us. Politically our leaders are focusing on our welfare and the health service has shown what it is capable of in such unprecedented times. The Chamber and Skillnet have responded positively and used their considerable resources wisely and productively to communicate vital information to their members and continue services as best as

possible while fielding queries on an unprecedented level. On a community level, while the advice is for isolation, it seems to have brought the community together and heightened awareness for the weakest and most vulnerable in our society. On a personal level everyone is struck by the consequences of our new reality, but on a business level some are hit harder than others and, in the weeks and months which follow the Chamber will do its utmost to help Waterford’s business sector. It is a relationship which is mutual and vital. Two things are certain though, at the time of writing this article we have not experienced the worst of the effects, but equally certain is that it will pass. Yes, it will leave its mark on society and business will take time to recover but there will be a bounce back and it will be quicker than 12 years ago. The advice we are giving clients

is that there are actions to be taken but there is also the bigger picture. In a year’s time you want to be proud of the way you reacted to this crisis. Be sympathetic and patient with customers and suppliers, hopefully they will still be there in 12 months’ time. Stay connected both personally and professionally, use your Council and your Chamber, or any organisation to which you are affiliated and make the most of that resource for guidance and assistance. The first article I wrote as President, and the first speech I made was about the balance between long-term requirements and short-term needs. That balance seems particularly relevant now. What do we need to get through this crisis and how do we ensure we recover quickly, as better people and a better City and County?

NETWORK • Q1 2020

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Coronavirus COVID-19 Waterford Chamber offices at 2 George's Street are closed however all Waterford Chamber and Skillnet staff are working remotely. Visit www.waterfordchamber.ie for updates.

OVID-19 has had a significant impact on the business community in Waterford and with vast amounts of information surfacing, it has become a minefield for many business owners. However, Waterford Chamber has been consistent in keeping its members up to date and providing ongoing support for those feeling the pressure. According to Waterford Chamber CEO Gerald Hurley: “Our offices are closed but we are all working remotely and in regular contact with our members. We are also working closely with Chambers Ireland putting pressure on Government to increase supports for businesses, while also sending out official communications to members on the latest developments. We have also organised a number of webinars on HR and Finance-related topics and we have also launched a new stateof-the-art system which has significant benefits for members. “In response to COVID-19, we are opening a new platform for members to advertise and promote special offers they have may to the entire Chamber network during these difficult times. This service is offered free of charge until the end of this year. Members can create their own account, share their business information and promote themselves to our extensive network. “We will also be holding online networking forums, where members can log on to discuss a range of topics and help each other through this crisis. In their latest update on Friday afternoon, Revenue relaxed the rule regarding tax free

vouchers. While the overall limit remains at €500 per employee, the rule that restricted this scheme to one voucher per year has been relaxed if an employer wishes to issue a voucher to reward employees for exceptional effort during the COVID19 crisis. Welcoming the measure, Gerald said: “The Waterford Gift Voucher has always been a great way to reward staff, particularly at Christmas, but employees need a boost now more than ever. I would encourage any employer looking to do so, to contact me directly and we can arrange the delivery of Waterford Gift Vouchers. Not only can they be used right now in a number of supermarkets, but they will also significantly add to the local economy once businesses reopen and are a tax free way of rewarding those on the front line right now.” Concluding, Gerald said: “This crisis is one of the major challenges of our generation and our personal priorities have switched to protecting human health. Disruption is not something new. We normally deal with disruption by remaining calm and having the patience to know that there will be light at the end of the tunnel. We have to focus on finances, operations, employees and community. “We know that there is strength and unity in working together. This is the basis for a Chamber and the current crisis adds urgency and resolve to this unity. The Chamber leadership team are in regular contact to determine how best to support you as members and be assured we are here to help in any way we can.”

NETWORK • Q1 2020

Health & Safety First  MARY DARLINGTON, Darlington Consulting offers advice for employers & managers during COVID-19 THOSE WORKING FROM HOME  Work from home yourself, if you can.  Show your appreciation for all their efforts.  Communicate with those at home and in the workplace regularly, be optimistic, remain calm, ask about their family and then about work priorities.  Ask them what they need – office equipment, better internet connection, medication, shopping etc. and provide that help.  Look for clues that some may have mental health difficulties, refer them for help with EAP, healthcare provider etc.  Consider going into the workplace once or twice a week if others you manage are there to show support, taking all the right precautions. WITHIN THE WORKPLACE ITSELF  Develop a plan so that those in work can remain six feet apart.  Stagger shifts to minimise numbers in the building at any one time.  Provide hand sanitiser at all entrances, exits etc.  Provide plenty of soap in washrooms.  Put up signs everywhere re: the need for frequent handwashing, sneezing and coughing into tissues or elbows.  Scale up the cleaning of the building – sanitise handrails, door handles, buttons that employees press to get in or out, swipe card machines etc. every two hours or more often.  Increase the emptying of bins, cleaning of common areas, replacement of roller towels, cleaning of lifts, lift buttons, handrails on staircases and barriers etc.  Sanitise shared photocopiers and other equipment.  Supply protective equipment to those that clean as they will be handling paper towels from

NETWORK • Q1 2020

washrooms and tissues employees have sneezed into etc.  Stagger breaks if you can, to limit the numbers using the canteen and/or toilets. FEEDING YOUR WORKFORCE Consider varying the food in the canteen, such as:  Increasing the amount and variety of fruit and fruit juice for everyone. If you can provide them free then do so to encourage uptake.  Reducing chips and greasy foods and replacing them with lighter, tasty, healthier foods. ENCOURAGE ALL EMPLOYEES TO:  Eat a well-balanced diet.  Go for a walk at lunchtime while still maintaining social distancing.  Drink plenty of fluids, especially water (provide more water sources).  Get more sleep.  Do something to reduce their stress.  Reward themselves. Provide some supportive literature in the canteen about healthy eating, giving up smoking, taking exercise etc. IF EMPLOYEES MUST WORK AT CLIENTS’ PREMISES  Drivers of company vehicles should be given sanitiser so they can clean the doors, steering wheel, gear stick, indicators etc. regularly.  If employees normally travel together in company vehicles, consider how they could travel separately in several vehicles to maintain social distancing.  They have the right to a safe and healthy workplace where they are visiting. They need to report back to your company if they feel hygiene arrangements are insufficient.  They should co-operate with

whatever hygiene regime they find, re washing hands, wiping feet, sanitising before entering certain areas etc. DRIVERS DELIVERING TO YOU If drivers deliver to your premises make toilet and washing facilities available to them if possible. They want to stay healthy too. IF SOMEONE REPORTS CORONAVIRUS SYMPTOMS  Get medical advice  Check HSE.ie re: symptoms  Send them home and ask them to self-isolate for two weeks.  Keep in touch with them at home re: worsening symptoms which may mean they need a test.  Check in with others working close with them for any symptoms  Re-assure employees that getting sick is not their fault and that their job is safe, as far as you can. ULTIMATELY All employers must put the health of their employees (and their families) first, before profits, market share, share price etc. Communities are watching how each company is dealing with this unprecedented crisis and companies will be judged good or bad based on what steps they took to protect their employees and how they minimised risk. Your reputation is on the line. WHAT I CAN OFFER TO CHAMBER MEMBERS I am available to offer free health and safety advice, direction, access to any resources that I have etc. to all Chamber members during this crisis. My contact details are: Mary Darlington Tel. 051 897618 Mob: 086 2437677 info@darlington.ie www.darlington.ie

COVID-19

COVID-19:

Some Thoughts for Business Owners  By GER FOLEY, Comerford Foley

will not pretend to be an adviser that has all the answers for business owners on this. I absolutely don't. What I can say though is that I am a business owner myself and so I can relate to all the uncertainty that business owners are facing... a number have already been forced to make difficult decisions and many more will have to do the same over the coming weeks and months. These are extraordinary times. My view is that there are possibly three phases to this for business owners to process. INITIAL REACTION For certain industries the impact has been immediate and those business owners have been spending the last few days figuring out whether to stay open or close. For those that have closed there have been the difficult conversations with staff and the focus over

the last few days has been trying to understand the reliefs and supports that have been announced by the Government and arranging the logistics of those with their staff. For other industries, while the initial impact has not been as sudden on staff or work, there is still huge uncertainty. Every business knows they will be impacted, but they just don’t know the extent of it as yet. The movement to home working has been the first step for those that can do that. NEXT STEPS I always think things are clearer when viewed in front of you… on a spreadsheet, on paper... it doesn't matter what you use at this time but make the financial state of your business visible to you. This allows you to make decisions.

NETWORK • Q1 2020

HOW SHOULD YOU GO ABOUT THIS? 1. What are the current cash reserves of the business? 2. How much is currently owed to you from customers and what exposure do you think you have to debtors that just won't be able to pay in the short-term? This will not be because they don't want to pay but because they just won’t have the cash. 3. What is the sales pipeline or order book? This can be for services or for product/ manufacture. Then risk profile this pipeline i.e. based on the customer, their industry and what you know about how their business might be impacted, what is the probability of that order still being fulfilled and paid for? We are looking shortterm here – 3 to 6 months. 4. Determine what the profit margin will be on those sales that you view as still being certain. 5. What are the current fixed weekly or monthly costs of the business – rent, light & heat, insurance etc? (ignore wages or loan repayments for now) 6. What is your payroll cost on a weekly or monthly basis? 7. What are the business loan repayments on a weekly or monthly basis? You are now armed with data to allow you to make decisions. It may be possible to defer or get some

NETWORK • Q1 2020

extension from suppliers in relation to the fixed costs mentioned at point 5. The banks have said they will help. This situation is evolving and we await clarity on exactly what this help will look like. Contact your bank ASAP. Tell them you are trying to understand your position and will need support. Request from them a holiday or some other short-term reprieve from your loan repayments mentioned at point 7. Point 6 is the difficult one but if the numbers don’t add up you have to have a very transparent and open conversation with your team. Allow them to understand the numbers and see do they have suggestions or input to the conversation. LONGER TERM How we do business is going to change. That is for sure. We are in for a severe economic shock in the short-term. We are all in the same boat. All we can do in the immediate-term is to survive but more importantly help each other and our communities. • Show leadership as business owners in following the HSE advice. • Community needs to support their local economy more than ever by where possible using their products and services. • Local business which remains open and operational needs to support the community. This will be done through ease

of access, quality of service, coming up with innovative ways of ensuring the community have access to the products and services they want. • Businesses that remain strong have a responsibility not to take advantage at this time. They need to pay suppliers quicker than they have ever done. • Local and national government need to help business owners with whatever supports are needed. We need a period where everyone can focus on the health of the nation and doing what is right. This is the most important and will be the quickest way of addressing the virus. Ensure people’s mortgages, rents and at least basic earnings are protected so that they have that level of security. Over the coming weeks, as we understand more about what the medium-term future environment will look like, all business owners are going to have to consider their business models and consider how they can adapt to that environment. Can we make adjustments based on what that environment will look like to allow our business to continue in a different way? By dealing with the immediate we can start to ask ourselves these questions over the coming weeks. LOOK AFTER EACH OTHER.

COVID-19

Summary of supports available to SMEs ď Ž By DEREK LOWRY, Managing Director, Almega Business Consulting

Following is a summary of supports available to SMEs and possible financial statement steps to be considered during the COVID-19 crisis. Please note that this list may not be definitive and each SME must make their own decisions as to what works best for them. [Details correct at time of publishing]

FUNDING CASH FLOW S K N BA REVE

NUE

NETWORK â&#x20AC;˘ Q1 2020

Sources of Funding

Loans of up to €50,000. Interest rate between 6.85% and 7.8%.

Business continuity voucher up to €2,500 are available.

Businesses can apply through their local enterprise office and eligibility criteria apply.

Business continuity vouchers up to €2,500 are available. The scheme is open to all types of businesses across all industries and sectors that employ up to 50 people.

Credit Guarantee Scheme The CGS Scheme supports loans up to €1m for periods up to seven years. Applications must be made to AIB, Bank of Ireland and Ulster Bank. Eligibility criteria apply.

SBCI Working Capital Loan Scheme Loans of up to €1.5m with the first €500,000 unsecured will be available at a rate of 4%. Applications must be made to AIB, Bank of Ireland and Ulster Bank. Eligibility criteria apply.

€200m package for enterprise supports, including a rescue and restructure scheme is available through enterprise Ireland. This scheme is for vulnerable but viable firms that needs to restructure or transform their business.

NETWORK • Q1 2020

COVID-19 Training Support Fund Waterford Chamber Skillnet is available and working with members heavily affected by COVID-19 to support Training and Development needed to assist with Change, Innovation, Finance, Tech, Leadership and Management. Training is eligible for 100% funding, making it FREE to your business. Contat Sara on 087 6116952 or sara.mullally@ waterfordchamber.ie

Finance in Focus Grant of €7,200. This is available for Clients of Enterprise Ireland and Údarás na Gaeltachta that want access to consultancy support to take immediate finance reviews.

COVID-19

Support from Pillar Banks/Funders Support from Pillar Banks for businesses

Support from Pillar Banks for mortgage holders

Support from Pillar Banks for Buy-toLet loans

Various supports, including working capital for businesses. • Temporary overdraft/overdraft increase. • Increase in prepayments levels on invoice discounting facilities. • Deferral of up to 3 months on loan repayments. • Extension of credit lines, risk guarantees and trade finance. • Contactless payments increased to €50.

Flexible arrangements including payments break for mortgages and other loans. • Payment breaks of up to 3 months. • Deferral of court proceedings.

Payment breaks from up to 3 months possible. Landlords who avail of this support are expected to exercise levels of forbearance to their tenants if affected by the COVID-19 crisis.

Credit Service Firms/Non Bank Lenders

Temporary COVID-19 Wage Subsidy Scheme

To be confirmed. Discussions ongoing.

The scheme, administered by Revenue, is expected to last a period of 12 weeks starting from 26th March 2020.

Support for Employees Department of Employment Affairs and Social Protection

Department of Employment Affairs and Social Protection

COVID -19 Pandemic Unemployment Payment Employees who need to make a claim to the social welfare due to the COVID -19 Pandemic can do so online by way of the COVID Pandemic Unemployment Application form. This payment was increased to €350 per week.

Short-term work support Employees that have had their hours or days reduced as a result of the COVID-19 crisis can avail of the Department’s short-term work support by contacting their local Intreo Office.

Phase 1: A short transitional phase that builds on the previous emergency employer Covid-19 refund scheme that was operational from 15th March to 25th March 2020 under which the employer received a refund of €203 per week for each employee that it keeps on its books. Phase 2: By no later than 20th April 2020, the operation of the scheme will ensure that the subsidy paid to the employers will be based on each individual employee’s average net weekly pay, subject to the maximum weekly tax free amounts. • Increases the maximum non-taxable refundable payment to €410 or 70% of the employee’s average net weekly pay, whichever is lesser for employees earning less than or equal to €586 per week net. • Increases the maximum non-taxable refundable payment to €350 or 70% of the employee’s average net weekly pay, whichever is lesser for those earning over €586 per week net and less than or equal to €960 per week net. • Allows employers to make additional payments to its employees. These additional payments are subject to tax and USC in the normal way. NETWORK • Q1 2020

Support for SMEs from Revenue

TAX RETURNS Businesses experiencing temporary cash flow difficulties should continue to send in their tax returns on time. APPLICATION OF INTEREST The application of interest on late payments is suspended for January/February VAT and both February and March PAYE (Employers) liabilities. DEBT ENFORCEMENT All debt enforcement activity is suspended until further notice. TAX CLEARANCE Current Tax clearance status will remain in place for all businesses over the coming months. RCT (Relevant Contract Tax) The RCT rate review scheduled to take place in March 2020 is suspended. This process assesses the current compliance position of each subcontractor in the eRCT system and determines their correct RCT deduction rate; ie 0%, 20% or 35%. As this process may result in a subcontractor’s RCT rate increasing due to changes in their compliance position, the review is suspended. Subcontractors and agents are reminded that RCT rate reviews can be self management in ROS. Subcontractors can check if their rate should be lower and can then ‘self review’ to get that lower reduction rate. CUSTOMS Critical pharmaceutical products will be given a customs ‘green routing’ to facilitate uninterrupted importation and supply.

Rates

Suggested steps to be considered by SMEs TAKE ACTION NOW Don’t postpone taking the necessary action. Act now. COMMUNICATION Communicate clearly and regularly with all stakeholders in your business, such as employees, customers, suppliers and lenders. SAFETY Follow the guidelines to ensure everyone can continue to work as safely as possible. PLAN Develop a plan for your business over the next month, 3 months, 6 months. KNOWLEDGE Know what supports are available to your business and employees. INSURANCE Check your insurance cover policy for business interruption cover. CASHFLOW • Complete a cashflow forecast for the next few months (3/6 months). • Focus on inflows and outflows and what your funding gap may be. • Try and forecast what your worst case scenario levels looks like. REVIEW YOUR OUTFLOWS • Fixed costs - Can these be spread out over a longer period/deferred? • Variable costs - Can these be reduced? What level of variable costs does your business need to continue to operate? ENGAGE • with your employees. • with the state supports you require for your business. • with your lenders to get the financial support you need. • with your suppliers and creditors. ASK FOR HELP Help is available from multiple sources, just ask.

Local Authorities Businesses affected by the COVID-19 crisis can defer the payment of their commercial rates by 3 months.

NETWORK • Q1 2020

USEFUL WEBSITES: www.revenue.ie www.DBEI.gov.ie www.gov.ie www.sbci.gov.ie www.hse.ie www.enterprise-ireland.com

COVID-19

Health is Wealth  By JEMMA KEHOE, Nutritional Therapist

his is a very unusual time in business. This is a time to value your health now more than ever. For those of you working with teams of people, it is imperative that those teams remain healthy and well to stay creative and productive in line with the demands that business now faces. The following article aims to help advise you how you can protect your immune system through diet and lifestyle support. The information I share below is just some of the many ways I plan to try and keep my family as healthy and resistant to infection as possible in the coming weeks and months. 1) EAT THE RAINBOW Add as much colourful fruits and vegetables to your plate as you possibly can. Think leafy greens, cruciferous vegetables such as cabbage, broccoli and cauliflower, berries such as raspberries, blueberries and strawberries, peppers and sweet potato. Aim for a maximum of two servings of fruits per day and anywhere between five to seven servings of vegetables per day. Does this sound like a lot? To put it into and context, one day’s eating could look like this: add three to four tablespoons of berries to your breakfast, a bowl of fresh soup at lunchtime, some fruit as an afternoon snack and three different vegetables on your dinner plate. Et voila, you have now consumed between five and seven different coloured fruits and veggies, and your immune system will thank you for it!

2) ADD LOTS OF SPICES TO YOUR COOKING Fresh ginger, garlic, oregano and rosemary contain several antimicrobial properties. Dried spices such as black pepper and turmeric also have useful antimicrobial properties and should be added to your cooking as much as possible. One of my favourites ways to get extra fresh spices into my diet is by adding slices of fresh ginger to my herbal teas. So pop a teabag of lemon and ginger tea into a mug and add extra fresh ginger and maybe a slice of lemon or two for flavour and extra beneficial polyphenols. Indian and Thai inspired curries using lots of fresh garlic, ginger, turmeric, curry powder and some coconut milk makes the most amazing comfort food for this time of year. Coconut milk (canned) has several antimicrobial properties so is a perfect immune enhancing food too. 3) FOCUS ON YOUR FLUIDS Consuming an adequate amount of fluids helps to support the immune system. Hot drinks in particular such as broth and soups are very beneficial. Make home-made broth from chicken bones and use this as your stock in home-made soups. Herbal teas such as lemon and ginger, turmeric tea, green tea, or any other herbal or fruit tea are also great options. Avoid commercially produced juices and sweetened or fizzy drinks as the sugar content is harmful for the immune system.

4) SUPPLEMENT WITH VITAMIN D Due to our lack of exposure to strong sunlight in the winter months, it is safe to assume that most of us are deficient in vitamin D. Vitamin D works in several different ways by helping to reinforce the physical immune barriers in the respiratory tract, and also stimulate the immune cell response to viruses. If choosing a supplement, look for one in an oil base such as drops/spray or in a gelatin capsule and aim for between 1,000iu to 3,000iu’s daily (Martineau et al., 2017) for three–six months during winter/springtime. STAY WELL EVERYONE.  Jemma studied Nutritional Therapy at the Institute of Health Sciences where she graduated with distinction in 2010 and previous to this, qualified as a pharmacy technician with Trinity College Dublin. Not satisfied and wanting to learn more, Jemma is currently a Masters of Science Degree student, studying Advanced Nutrition. Since 2010, Jemma works exclusively in the area of nutrition and natural health in her clinic at 5 Catherine Street, Waterford. Jemma offers one-to-one consultations in-person or by phone and employee well-being programmes. During COVID-19 pandemic, all consultations can be conducted by phone/Skype or Zoom. info@jemmakehoenutrition.com www.jemmakehoenutrition.com

NETWORK • Q1 2020

New Business Continuity Voucher goes live through Local Enterprise Offices

inister Humphreys introduces new measure as part of COVID-19 Business Supports Package The new Business Continuity Voucher is now available through Local Enterprise Offices and is open to sole traders and companies across every business sector that employ up to 50 people. The voucher is worth up to €2,500 in third party consultancy costs and can be used by companies and sole traders to develop short-term and long-term strategies to respond to the Covid-19 pandemic. The goal is to help business owners make informed decisions about what immediate measures and remedial actions should be taken, to protect staff and sales. Making the announcement, Minister Humphreys T.D. said, “I

know this is still a very worrying time for all businesses. And as part of the package of supports that I announced earlier in the month, I am making a €2,500 voucher available through the Local Enterprise Offices to enable enterprises to avail of vital business continuity advice, to assist them with developing short-term and long-term strategies to deal with the COVID-19 outbreak.” Richie Walsh, Head of Enterprise at Local Enterprise Office Waterford welcomed the new support package. “This is a critical time for small businesses. While businesses are, understandably, caught up in the here and now, this scheme will support companies to make sound, informed decisions on the immediate measures needed to continue to trade in the current

environment and develop a strategy to assure future business viability.” The scheme is open to all types of businesses, across all industries and sectors that employ up to 50 people. To apply, companies or sole traders fill out a short application form and submit it directly to Local Enterprise Office Waterford. When a company is issued with a voucher for third party consultancy, they begin working directly with a qualified expert, selected from existing Local Enterprise Office and Enterprise Ireland panels.  To apply for the Business Continuity Voucher, companies submit a short application form to their Local Enterprise Office. Forms are available to download from www.LocalEnterprise.ie/Response or www.localenterprise.ie/Waterford

To apply for the Business Continuity Voucher call Local Enterprise Office Waterford on 0761 10 29 05 or visit www.localenterprise.ie/Waterford

GREEN DEAL

The

Green Deal Waterford

he European Union is committed to becoming the first climate-neutral bloc in the world by 2050. This requires significant investment from both the EU and the national public sector, as well as the private sector. The Waterford Green Deal is a new initiative supported by Waterford Chamber which promotes the ‘greening of Waterford’. Across the following pages we speak to Waterford-born Green Party MEP Grace O’Sullivan, we get tips and advice from the experts, find out what supports are available and what is already being done. The Waterford Green Deal initiative sees the coming together of public and private sectors to enhance the efficient use of resources by moving to a clean, circular economy, restore biodiversity and cut pollution. Reaching this target will require action by all sectors of our economy, including investing in

environmentally-friendly technologies, supporting industry to innovate, rolling out cleaner, cheaper and healthier forms of private and public transport, decarbonising the energy sector and ensuring buildings are more energy efficient. We will need to work with international partners to improve global environmental standards and secure funding to achieve our aims, which are all part of the wider ‘City of Opportunity’ initiative, which is also been driven through Waterford Chamber. As we promote Waterford as a great place to live, work, invest and do business to international audiences, the green agenda has to be recognised as a hugely significant player in terms of our future. Work has already commenced, as outlined by Waterford City & County Council in the following pages, but we need to do more and the Waterford Green Deal initiative will lead the charge in this regard. In essence, the over-arching vision is to make Waterford green (carbon neutral), clean (reduced/ no emissions) and vibrant (economic and social) and we need everyone to come together to play their part.

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What is the European Green Deal? The European Green Deal is our roadmap for making the EU's economy sustainable. This will happen by turning climate and environmental challenges into opportunities across all policy areas and making the transition just and inclusive for all. The priority areas in the deal are:

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CLEAN ENERGY: Opportunities for alternative, cleaner sources of energy

Green Deal European Funding Horizon 2020 is the current EU framework programme for research and innovation. A 350 million euro increase to the European Innovation Council (EIC) Pilot budget is expected to be adopted by the European Commission in March 2020, to support game-changing, market-creating innovation and deep-tech SMEs to scale-up, paving the ground for the launch of a ‘fully-fledged’ programme in Horizon Europe (2021-2027). A one-off EIC Accelerator call for ‘Green Deal’ start-ups and SMEs is expected, whereby all applicants submitting for the 19 May ’20 cut-off will need to demonstrate how their innovation contributes to the goals of The European Green Deal. For more information, see www.horizon2020.ie

SUSTAINABLE INDUSTRY: Ways to ensure more sustainable, more environmentally-respectful production cycles BUILDING AND RENOVATING: The need for a cleaner construction sector SUSTAINABLE MOBILITY: Promoting more sustainable means of transport BIODIVERSITY: Measures to protect our fragile ecosystem FROM FARM TO FORK: Ways to ensure more sustainable food systems ELIMINATING POLLUTION: Measures to cut pollution rapidly and efficiently More information on the Green Deal can be found at https://ec.europa.eu/info/priorities/ european-green-deal_en

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Carbon Offsetting Carbon offsetting happens when a company or an individual invests in one or more environmental projects to balance out their greenhouse gas emissions. Carbon Offsetting Schemes help fund projects which aim to reduce future emissions. These projects can take the form of clean energy technologies such as solar panels or planting trees to help absorb carbon dioxide emissions from the air. Calculate your carbon footprint for free here: https://www.myclimate.org/ carbon-offset/

GREEN DEAL

What it means for Waterford  By GRACE O’SULLIVAN MEP

he European Green Deal, launched by European Commission President Ursula von der Leyen in December, is a hugely ambitious growth strategy, designed in response to the existential threat of climate change. From a social, environmental as well as a business, economic and enterprise perspective, the Green Deal heralds a future where Green-thinking will come into play in decision-making across all aspects of our lives, including a particular focus on the world of commerce. We need to change - and fast because we are facing an unprecedented climate and biodiversity crisis that requires deep carbon emission cuts and the urgent protection and restoration of our ecosystems. The science is clear that if we fail to do this, the risks are enormous. ORIGINS OF THE EUROPEAN GREEN DEAL The roots of the Green Deal could be said to date back to the 1930s, when US President Franklin D. Roosevelt launched his “New Deal” in response to the challenges presented in the years following the Great Depression. The original New Deal was a series of public projects, financial reforms and ideas to provide relief and aid recovery. In more recent times The European Green Deal continued its journey with political momentum stemming as far back as the early 1970s, with the advent of

Green activism and the formation and work of Green/ecologicaloriented political parties. In the years leading up to its launch, the Deal has developed as an idea that, at its heart is about instigating action across all sectors of our economy, including investment in environmentallyfriendly technologies; supporting industry to innovate; rolling out cleaner, cheaper and healthier forms of private and public transport; decarbonising the energy sector; ensuring buildings are more energy efficient and working with international partners to improve global environmental standards. Instigating change at the massive level needed will be challenging, but the rewards are equally significant if we succeed. We will have more efficient, resilient communities and businesses, as well as cleaner air, water, healthier ecosystems for local communities and tourists to enjoy. To make all this happen the EU will also provide financial support and technical assistance to help people, businesses and regions that are most affected by the move towards the green economy. This is called the Just Transition Mechanism. It will help to mobilise at least €100 billion over the period 2021-2027. IMPACTS ON WATERFORD Bringing that sort of thinking closer to home, how will that impact on Waterford? With Green representation elected at all political levels,

Waterford people have used the ballot boxes to show an already-strong commitment to Green thinking. We have a Green MEP, (that’d be me!); a TD (Marc O Cathasaigh) and two Green Councillors (Jody Power and Laura Swift). The public support that has seen a massive increase in Green representation in Waterford presents the business community, too, with a mandate to respond to that ready-market with innovation and drive. With clever thinking we can build on the already proven success of our flagship Green enterprise, the Greenway. The Greenway has, in its short existence, lived up to and beyond all expectations, proving that the market is there for healthy, family-friendly activities. The spin-off has been excellent, with hospitality and tourism business and direct employment still growing. We can go a step further though, with possibilities around linking in with other cycle-routes, bringing in even more visitors which spells increased local revenue. More cycle routes into town from the likes of Dunmore and Tramore, more pedestrianfriendly walks and more public transport are other areas that offer positive opportunities for development, the movement of people and commercial spin-off, but in a way that’s healthy and sustainable. Better planning and supports around improving our homes

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things companies can do straight away to make themselves greener

 By OWEN POWER, Enerpower

means more space for people, better air quality, warmer, more comfortable homes and buildings powered by renewables. Developments such as the innovative North Quays, which will be a blueprint for good planning and development with strong Green credentials, will make Waterford a showcase for how Green-cognisant design and decision-making across all sectors can reap benefits not just in terms of environment, but in terms of social and economic wins. In the areas of agriculture, fishing and the circular economy, there is also massive scope for enterprise and development. The European Green Deal wants to fund just transition. Just transition is about fairness, about allowing people in areas that are not eco-friendly to move to Greener ways of operating while being supported over the course of these positive transitions. As a county with a strong desire to develop research and innovation, again there are opportunities out there for Greenfriendly enterprise and innovations that can change the way we live, and move us all towards a greener environment. LOOKING TO THE FUTURE To make sure we are best-positioned to access the opportunities out there, a new approach is essential. Spurred on by the adoption by the European Commission recently, of the Circular Economy Action Plan, we must ensure

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that our business and enterprise decisions are firmly based on sustainability. Society, and business too, will see benefits in a move from the traditional linear model of “take, make and dispose,” to a circular economy model aimed at getting rid of waste and using and reusing resources. So for example, we would be looking at ‘lifelong’ products that can be renewed, repaired, upgraded and recycled and moving away from the ‘disposable’ nature of the world we live in. These sorts of ideas make economic as well as environmental sense. They also respond to consumer demand, with the general public becoming increasingly more mindful of the importance of protecting our environment and recycling. The European Green Deal, if done properly, will be nothing less than a revolution in how we move, how we heat our homes and power our factories, farm, fish, do business, everything. It aims to transform Europe into a modern, resource-efficient and competitive economy where there are no net emissions of greenhouse gases by 2050, where economic growth is decoupled from resource use and where no person and no place is left behind. From a Waterford perspective, this Deal offers opportunities for us all, to prepare for a more sustainable, socially and economically stable future, in a healthier planet.

CREATE A COMPANY CULTURE WITH GREEN THINKING Engage with your employees and create efficiency goals. This is a great way to engage your employees with the overall company goal but will also ensure that you get wide range of ideas and support for your sustainability initiatives. Make it fun and celebrate successes.

RECYCLE Ensure you have recycling bins in each office at designated locations. This is a super simple way to make your company green. Mini recycling trays on desks are another good idea. Employees can empty these into larger office recycling bins at the end of each day for maximum ease of use. Lead by example and your staff will be recycling too.

CREATE A GREEN PROCUREMENT POLICY This means sourcing good and services that are produced in a sustainable way. Create a policy that is in line with your company ideals, which might include reducing wate, lowering greenhouse gas emissions, conserving energy and water and using renewable energy sources.

TURN OFF THE HEAT & LIGHTS Make a rule that everything must be switched off when leaving the office overnight at the weekend and that lights should be turned off when not in a room. Make it interesting by asking people to donate to an environmental fund if they forget.

EMBRACE RENEWABLE ENERGY Organisations of any size can make the change to renewable energy. A range of technology from solar, wind and biomass are available to businesses. By making the change not only will you reduce the carbon footprint of your business, but you are also saving money on the future operating costs of the business.

GREEN DEAL

Supports for Business Over the coming years, Ireland must use less energy, move to clean energy, and innovate to create new solutions to meet our energy needs. The Sustainable Energy Authority of Ireland (SEAI) is here to help you start on your energy efficiency journey by helping you identify energy saving opportunities, implement energy saving changes, and lead your organisations shift to energy efficiency. Energy Management Training SEAI offers practical step-by-step energy training tailored to your business. Energy efficiency training helps you understand your energy consumption and reduce your energy use. “Introduction to Energy Management” is a one-day training course that is specifically developed for small and medium sized businesses. At this course, you will learn how to analyse your current energy bills to help you understand and save energy. Attendees will finish up the day with a register of energy saving opportunities specific to your organisation that can reduce your carbon impact.

The course will take place in the following locations this year:  Athlone - 11th June 2020  Dublin - 3rd September 2020  Cavan - 12th November 2020 Registration is free of charge however spaces are limited. Free Online Learning Free online training courses on a variety of energy and climate related topics will be launched on 1st April 2020. Modules are quick and easy and designed to teach you and your staff about reducing energy use and taking climate action in your workplace. Learners can achieve a Certificate of Completion which demonstrates your company’s commitment to educating staff about energy and can be displayed at your premises. These courses are a great way of engaging, upskilling and retaining staff. Once the platform is launched details on how to access the courses will be available on our website: www.seai.ie/ business-and-public-sector/ small-and-medium-business

SEAI Supports for businesses Other SEAI supports for businesses include:  Support Scheme for Renewable

Heat which is designed to assist businesses in replacing fossil fuel heating with renewable heating sources.  Project Assistance Grant which

provides funding for feasibility studies and project energy audits to help businesses decide if an energy saving project is suitable for them.  Accelerated Capital Allowance:

this scheme allows a sole trader, farmer or company that pays corporation tax in Ireland to deduct the full cost of energy saving equipment listed on the Triple E Register from their profits in the year of purchase. For more information on the above supports and grants and how SEAI can assist your business in becoming more energy efficient visit www.seai.ie or contact the Business Team on business@seai.ie.

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Reduce your Energy Costs Choose Renewable Energy

• • • •

Solar PV Roof or Ground Mounted Arrays Available Financial Grants and Incentives Available Gain a Significant Return on your Investment Reduce your Carbon Footprint

Tel: 051 364 054 Email: Info@enerpower.ie Unit 24 Waterford Business Park, Cork Road, Waterford www.enerpower.ie

GREEN DEAL

Building a GREENER FUTURE  By CONOR WALSH, Managing Director, ENCON

educing energy use makes perfect business sense; it saves money, enhances corporate reputation and helps everyone in the fight against climate change. The simplest way to reduce carbon emissions is to use energy more efficiently. This overview introduces the main energy-saving opportunities that exist in building fabric, demonstrating how simple actions can save energy, cut costs, and increase staff well-being. Taking a “fabric first” approach is fundamental to the energy performance of a building. The building fabric refers to the roof, walls, windows, floors and doors of a building. Improving and maintaining the building fabric offers many advantages and opportunities:  Reduced energy and maintenance costs.  Better temperature control and thermal comfort for occupants.  Improved productivity: output and morale are enhanced through reducing draughts, solar glare, overheating, colder areas, as well as noise.  Lower capital expenditure: a more efficient, well-insulated building requires smaller heating and cooling systems, or even none at all.  Good investment: better insulation or well-maintained/modified building fabric can increase a building’s value and aesthetics.  Compliance with regulation: the Government stipulates a minimum efficiency requirement

for new buildings and major renovations for existing buildings. APPROACHES Typically, there are two approaches to improving the building fabric: whole-building refurbishment, or a single-measure approach. Whole-building refurbishment offers the opportunity to make significant energy savings and maximise the cost-effectiveness of upgrading the building fabric. For example, combining the installation of insulation with new windows will enable the design and deployment of an optimised low energy heating, ventilation and air conditioning (HVAC) solution. Single measures are targeted, often opportunistic, interventions and therefore the most common type of building improvement project. These often consist of either roof insulation, wall insulation, new windows or draught-proofing. Whilst this approach can achieve improved energy performance and comfort, it is important to consider how the improvement measure might impact on the function of the rest of the building. For example, adding insulation to a building should always be preceded by a review of ventilation provision to safeguard against surface or interstitial condensation occurring. BUILDING FABRIC AND ENERGY CONSUMPTION The design and specification of the building fabric is a major determining factor of energy use

in any building. Efficient, smart design reduces consumption and costs, and offers occupants comfort and flexibility. Both ventilation and air conditioning requirements are affected by building fabric, however heating usually has the largest overall energy cost implication and impact on thermal comfort. Typically, two thirds of the heat generated in a building is lost through the building fabric. The remaining third is lost through deliberate ventilation and uncontrolled infiltration through vents and gaps in the fabric, allowing warm air to leave and cold air to enter. Reheating the space to balance this loss can be an expensive waste of energy. The rate of heat loss depends on:  Internal and external temperature difference.  The rate at which the building fabric loses heat.  The amount of fresh (outside) air entering the building either by controlled ventilation or uncontrolled infiltration.  Fabric condition: a wellmaintained building loses much less heat, for example through being free from damp. ABOUT ENCON ENCON’s team of highly-skilled professionals and experienced tradesmen are led by Conor Walsh, a graduate of WIT, qualified in both Quantity Surveying and Carpentry and Robert Keohan who is the Contracts Director with over 10 years’ experience in Retrofitting Buildings.

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Prog

Waterford, join the businesses already making the cleaner, affordable energy choice. Naturally, it takes a lot of energy to move your business forward and thanks to natural gas, that energy is cleaner, reliable and more affordable. And now, with the introduction of renewable gas into our network, your business can be part of moving Ireland to an even cleaner energy future. Join the 30,000 Irish businesses already seeing the benefits and savings. Book your free consultation with our dedicated business team at gasnetworks.ie/business or call 1850 411 511.

GREEN DEAL

GREENER WATERFORD Waterford City & County Council are actively working on a ‘Greener Waterford’. Here are just some of the initiatives which are currently underway and in the planning. CLIMATE ACTION PLANNING

BUILDINGS

In September 2019, the Council adopted its Climate Change Adaptation Strategy which commits the Council to a series of actions aimed at strengthening the resilience of the Council’s services and improving its capacity to deal with climate-induced impacts.

Waterford Council has been progressively upgrading the energy efficiency of its buildings over the past couple of years and, subject to funding, intends to implement a phased upgrade of all public buildings over the next five years. Recently, for example, Waterford Council has installed new heat pumps in two libraries in Waterford City and Dungarvan which together with new control systems will substantially reduce the energy requirements.

PUBLIC LIGHTING The energy bill for the circa 17,000 public lights across the City and County is the largest single item in the Council’s energy budget and most significant contributor to our CO2 emissions. Starting in late 2020, Waterford Council, as part of a southern region partnership with other Councils, intend to commence retro-fitting all of its existing SoN and SoX public lights with new highly-efficient LED light heads. This will not alone considerably reduce our energy bills and CO2 emissions but also significantly improve the network reliability and reduce maintenance costs as the LED lights have a service life of 20+ years by comparison to the 3-5 service life of the current units.

ELECTRICAL VEHICLE CHARGING Waterford Council currently provides free parking for Electric Vehicles in all its public car parks both while charging at the designated charging points or parked elsewhere in the car park. There are currently 22 public charging points available across Waterford and the Council is currently reviewing its policy with respect to EV charging points with a view to substantially increasing both the number and geographic spread of public EV charging points in conjunction with the recently announced SEAI scheme.

PUBLIC BIKE HIRE SCHEME Waterford Council, in conjunction with the National Transport Authority, is intent on introducing a public bicycle hire scheme (similar to those in Dublin and Cork) later this year which will see between 14 and 15 docking stations installed across the City.

SMART COMPACTOR BINS Waterford Council recently installed seven new solar powered compactor bins in the city centre - these bins have an in-built solar-powered compactor which compresses the litter and allows for longer intervals between emptying. The bins are also equipped with smart sensors to alert the operator when the bin is nearing capacity and needs to be emptied or serviced.

POLLINATION PLAN Waterford Council was one of the earlier adopters of the All Ireland Pollinator Plan and is actively working to achieve the actions committed to in the Plan - these would include for example revised grass mowing regimes in public open spaces and roadside verges to encourage the growth of pollinator-friendly wildflowers, the use of pollinator-friendly plants in the summer planting schemes, the planting of native trees and shrubs etc.

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25 specialities. 1 trusted hospital.

Quality care. Close to home. UPMC is a global healthcare provider that consistently ranks among the best hospitals in the United States for our commitment to innovation and patient-centred care. We deliver that same level of advanced care close to home at UPMC Whitfield Hospital in Waterford. We offer immediate access to more than 25 specialities including orthopaedics, urology, and ophthalmology. Visit UPMCWhitfield.ie/Specialities for more information or ask your general practitioner to make a referral to one of our specialists. You can also call us directly at (051) 359797.

BUSINESS AWARDS Meet the winners

Community & Social Enterprise GIY Ireland

Environmental Excellence Ashleigh Environmental

Entrepreneur of the Year Sedicii

Jonathan Earl, President, Waterford Chamber; Michael Kelly & Shona Dubois, GIY Ireland; Bertie Rogers, City Enterprise Centre; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Ken McGrath, Ashleigh Environmental; Amber Young, KBC Bank; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Deirdre Houlihan, Faithlegg; Rob Leslie, Sedicii; Julie Smyth & Damien Tiernan, WLR.

Sponsored by

best Food & Beverage experience Cliff House Hotel

Corporate Social Responsibility Quish's SuperValu

New Business of the Year Everett's Restaurant

Julie Smyth, WLR; Jonathan Earl, President, Waterford Chamber; Patrick Shields, Cliff House Hotel; Siobhan Collier, PwC; Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Niall Shanaghy & Sean Quish, Quish’s SuperValu; Lesley Cooke, Morgan McKinley; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Julie Smyth, WLR; Keith Noonan, Everett’s Restaurant; Jacqui Gaule, Waterford Local Enterprise Office; Damien Tiernan, WLR.

Sponsored by

Shared business place, your own space

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Ambassador of the year John & Peter Queally

Overall business of the year Bausch + Lomb

Exporter of the year Bausch + Lomb

Damien Tiernan & Julie Smyth, WLR; Bill Murphy, EirGen Pharma; John & Peter Queally; Gerald Hurley, CEO, Waterford Chamber.

Jonathan Earl, President, Waterford Chamber; Tony Power & Paula Tebay, Bausch + Lomb; Mayor of Waterford, Cllr. John Pratt; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Paula Tebay, Bausch + Lomb; Frank Ronan, Port of Waterford; Julie Smyth & Damien Tiernan, WLR.

Sponsored by

Retail Excellence Fresh Food Courtyard

Marketing Excellence Flahavanâ&#x20AC;&#x2DC;s

SMall business of the Year Dunmore Adventure Centre

Julie Smyth, WLR; Jonathan Earl, President, Waterford Chamber; Jimmy Burrows, Fresh Food Courtyard; Anna Hanley, Permanent TSB; Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Julie Smyth, WLR; John Noonan & John Flahavan, Flahavan's; Prof. Willie Donnelly, WIT; Damien Tiernan, WLR.

Julie Smyth, WLR; Jonathan Earl, President, Waterford Chamber; Gavin Sweeney & Karen Harris, Dunmore Adventure; Alan Ryan, AIB Bank; Damien Tiernan, WLR.

Sponsored by

Technology and Innovation Red hat

Tourism Activity/Attraction House of Waterford Crystal

Training & People Development Hartley People

Jonathan Earl, President, Waterford Chamber; Paul Nolan, Dawn Meats; James Mernin, Red Hat; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Colin Byrne, TOTEM; Sharon Murphy, House of Waterford Crystal; Julie Smyth & Damien Tiernan, WLR.

Jonathan Earl, President, Waterford Chamber; Sara Mullally, Waterford Chamber Skillnet; Roisin & Fergal Hartley, Hartley People; Julie Smyth & Damien Tiernan, WLR.

Sponsored by

NETWORK â&#x20AC;˘ Q1 2020

A FRESH LOOK AT WATERFORD

RETAIL

 By DAVID FITZSIMONS, Group Chief Executive, Retail Excellence

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TOWN REVIVAL For over a decade Retail Excellence has been working on numerous town revival initiatives. The pressure our towns and cities feel is not an Irish issue. It is a global issue. Our involvement with such organisations as the Federation of International Retail Associations (FIRA) and the Association of Town Centre Management (ACTM) has offered some very interesting insights into how to get towns and cities back on their feet. POSITIVE COLLABORATION The first point to make is that things are not as bad as they seem. We have all been led to believe that UK high streets are on their last legs however this is not true. Over 30% of UK high streets are actively growing footfall. It is no coincidence that each of these towns has a positive collaborative structure in place where local government work with local businesses and other stakeholders. Whether this takes the form of a Business Improvement District or a local partnership does not really matter. The key is that by working together in partnership solutions can be found. To underline this point Westfield Shopping Centres are a good indicator of the power of collaboration. In the UK they have amended their rent agreements with tenants to be turnoverbased. This means that they do not receive a flat monthly rent, they simply share a percentage of the tenant’s turnover. This ensures that they are actively engaged with and interested in the tenant’s wellbeing. They work with tenants to drive footfall and revenue. This methodology is bearing fruit with Westfield tenants all enjoying an average 8% growth in like-for-like revenue. Collaboration works. IMPROVING THE OFFER Too much is made of car parking charges in the town revival debate. To be frank you could pay people to park in some towns and they would not be bothered coming as the offer is too weak and simply

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does not entice the shopper. A good starting point for Waterford is to draft a list of stores which are missing from the city and go out and fight for then to invest for the city. The impact of an Avoca in the city would be immense or just imagine a Lush flagship store. They opened one recently in Liverpool and the store is thronged all day long. When JYSK opened their first store in Naas, Ireland it quickly became the second busiest of over two thousand stores. If enticing retail is in place, shoppers will come. While new retail investment is important, we cannot forget the equally important incumbent businesses. They also require our support. Retail development training programmes, shopfront schemes, town gift cards are just some ways to support the current retail and hospitality infrastructure. BEAUTIFICATION Everyone wants to enjoy a memorable shopping experience and public realm and housekeeping standards are central to this. When you look at the standards kept by Kildare Village you know that any town or city can do the same. Kildare Village is pristine with beautiful street furniture, planting, awnings. You cannot work in the Village without specific customer service training. Towns and cities need to apply the same vision. It is not just down to the City & County Council to apply these standards. It is down to all business owners to roll up their sleeves and deliver these standards. In fairness to Waterford, the city has some very impressive public realm. What’s not to like about a street with a roof! CITIZEN ENGAGEMENT When you look at how some retailers manage their social media and loyalty schemes, they in effect have built incredibly powerful communities. There is no reason why towns and cities cannot do likewise. Wouldn’t be amazing if

David Fitzsimons at the recent 'Waterford Retail - A Fresh Look' event. Waterford had a citizen database of thousands of citizens and every few weeks out goes a communication by bulk text and ezine telling people what is on in the city. Amazing events and occasions such as a food festival, outdoor cinema night, Easter egg hunt, duck race down the river and much more. Towns and places need to meet the needs of consumers and those consumers desperately want mid-week convenience and weekend experience. Waterford has to offer both. Mid-week convenience means the city is accessible and easy to get around and shop. Weekend experience is where people park up and enjoy a few hours in the city with something to do – hospitality, retail and one of those aforementioned events. While the Northern Quarter becomes a reality there is no reason that we cannot all work together on the exiting city. I do know that with the strong leadership team in the Council and some incredibly entrepreneurial business owners, the future of Waterford City is a bright one.  David Fitzsimons is Group Chief Executive Officer of Retail Excellence. David was involved with the establishment of Retail Excellence in 1995, when he worked with South Dublin Chamber. David oversees the strategic direction and operations of this not-for-profit organisation. David sits on a number of global retail committees including the NRF Global Retail Council.

tyling S the future of retail

Having just returned from a fashion tech bootcamp in New York, Lynda Lawton speaks to Shana Chu, founder of STYL.wrap about the future of retail, the store of the future and driving innovation in fashion and retail. Q: Shana, tell us a little about STYL.wrap.

A: STYL.wrap is a smart, easy to use sizing solution for online fashion retailers such as BooHoo. com and ASOS. Using artificial intelligence, the platform will reduce the cost ($62.4 billion worldwide in 2015), volume and environmental impact of returns by providing instant fit recommendations to online shoppers reducing the need to order multiple sizes. We look at sizing and fit issues across the complete supply chain from initial design and production right through to the front door of online shoppers. We ensure that online shoppers get the right fit that looks good and feels great the first time, always.

We are currently signing up retailers for our beta testing launching soon. Our test platform will last three to six months and will not only prepare us for our launch later this year but the opportunity to work on the ground with retailers and help them make real changes across their supply chain and returns.

industry and our ambitions for the future. We were invited to watch the closing bell in the New York Stock Exchange, and it was a huge moment of inspiration for me. We are about to start raising our seed round and we are thinking of our exit strategy – after seeing the heart of Wall Street an NYSE IPO may be on the cards for us!

Q: You’re just back from New

Q: What opportunities are out

York, having pitched to some major players. How did it go?

there for you right now?

A: New York was an amazing

system in Ireland that offers so many opportunities. Fashion and retail technology is a hot space so there are some great opportunities for start-ups in this industry between networks and events like the recent HackFastFashion

experience for me. I got to stand in front of executives in Farfetch, XRC Labs and Accenture and introduce them to the STYL.wrap technology, how it is going to make a difference to the clothing

A: There is a huge start-up eco-

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best technology is not what is seen “ The but what makes an impactful difference – customers still like a human touch. ” Hackathon held in Dublin. I have gotten some great contacts and meetings off the back of these. There are also opportunities in fashion technology accelerators around the world with great offerings and demo days to some amazing retailers.

Q: You began your career in AOL. Did the passion for tech or fashion come first?

A: My passion for entrepreneurship actually came first! When I was a child my grandad had his own business and I had a black briefcase filled with some of his blank order sheets, invoices and accounting pages that I would spend hours filling out and pretending I was the boss. This was shortly followed by fashion – I begged and annoyed until I got my first sewing machine when I was about eight. My passion for technology was a bit of a late bloomer but I caught up quickly when I got my first computer just as I started secondary school. I was always quite creative and loved puzzles, so coming up with creative ways to tackle problems in the fashion industry with my mixed bag of skills was always in my future.

offline and online by offering real-time size advice to shoppers just like an in-store assistant would.

Q: You have had a lot of support locally, from Waterford Local Enterprise Office, New Frontiers and South East BIC. How important is that support in terms of growing your business?

A: I got some amazing support and I still do – support, advice and chats are still regularly offered and are really helpful. It’s so important when starting a business to have access to a good support system. When I first started out, I didn’t know where to go or what my next steps should be. The New Frontiers Programme really helped me plot out my plan and gave me the groundwork to start building a viable business. If I did not have the support system I did, it would have taken me a lot longer to even just gain the courage to start the company.

to retailers when they are looking to the future?

A: An area of concern from some retailers I have been speaking to is that they are worried that the technology they use is too old and outdated to work with new innovate solutions. But you don’t need an overhaul to come into the digital age, for example we do not need you to be fully tech-enabled to plug into our software. I recommend building out a technology roadmap – it’s useful even for non tech companies!

A: So many challenges, starting a business is not for the faint-hearted! This journey has already been a thrilling rollercoaster ride, I have gotten some amazing experiences, it pushed me out of my comfort zone daily, but the low points have really tested my endurance and my ability to bounce back from rejection. It was a challenge for me at the start to hear criticism about the solution and face a lot of “no’s”, but I learned that the solution doesn’t matter if it is not going to efficiently work for my customers. After

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Q: What advice would you give

have faced?

technology?

been a slow adopter of technology, but I can see how quickly that tide is changing. From speaking to retailers, it is clear how eager they are to find technology solutions to some of their biggest problems. The best technology is not what is seen but what makes an impactful difference – customers still like a human touch. What we are able to do at STYL.wrap is effectively enable retailers to seamlessly blend

pivoting to a different solution, I knew I was on the right track. Last year I faced the challenge of money – I needed investment to get to the next step. I applied for Competitive Start Fund from Enterprise Ireland and was successful. The investment has really pushed us towards our goals and milestones for this year. While the challenges at the time seemed impossible, I learnt so much from going through them so it’s hard not to be thankful for even those experiences.

Q: What are the challenges you

Q: Is this the future of retail in A: It’s no secret that fashion has

Shana Chu, STYL.wrap

Waterford’s

Blue Plaque Trail

A Civic Trust Blue Plaque is a permanent sign installed on a building in a public place to commemorate a link between notable figures of the past and the buildings in which they lived or had some connection to. It is a unique way to highlight these special achievements and celebrate those who have helped to shape our heritage and history.

 By DES GRIFFIN, Waterford Civic Trust

he Blue Plaques in Waterford were installed by the Waterford Civic Trust who unveiled their plaque to Rosamond Jacob at 11 South Parade, Waterford, on International Women’s Day 2016. Rosamond Jacob (13 October 1888 – 11 October 1960) was an Irish writer and Quaker activist, born in Waterford, where she lived until 1920. She was a lifelong activist for suffragist, republican and socialist causes and a writer of fiction. She was a member of Sinn Féin from 1905 and later

Fianna Fáil. She was also a member of Cumann na mBan, the Gaelic League and the Irish Women's Franchise League. She opposed the Anglo-Irish Treaty of 1921 and was especially involved in leftwing and republican organisations in the 1920s and 1930s. She was imprisoned in Mountjoy Jail during the Irish Civil War. In 1931 she travelled to Russia as a delegate of the Irish Friends of Soviet Russia. She was involved in the Women's International League for Peace and Freedom and later in the Irish Housewives Association. Her first novel, Callaghan, was published in 1920, she published four more novels before her death in 1960. She also left multiple diaries that give a gripping insight into life in Ireland at that time. As Jacob was involved in the campaign for votes, she not only recorded what the campaigning was like but also what it was like to cast a vote in December of 1918 when Irish women (over 30) got the vote for the first time. Her diaries are

currently in the National Library of Ireland and numerous books and articles have been written about this historical Waterford lady.  Waterford Civic Trust is a registered charity and is a company limited by guarantee. We have erected Heritage Blue Plaques in many locations in Waterford City and County. Contact us at Brick Lane, Greyfriars, Waterford. Tel: +353 (051) 849602 www.waterfordcivictrust.ie

NETWORK • Q1 2020

Maxi Zoo Waterford Call in to see us in Waterford Retail Park, where our trained staff will be happy to assist you with all of your pets requirements!

Unit 4 Waterford Retail Park, Cork Road, Waterford, X91 V4KA. 051 599123

maxizoo.ie

BITE-SIZE

NEWS

PROPERTY PARTNERS LANDS IN WATERFORD CITY

FANTASTIC TO SEE OUR LOCAL BUSINESS COMMUNITY RALLY TOGETHER WITH THE "BACK SOON" MESSAGE OF SOLIDARITY #LOVEWATERFORD

Property Partners Phelan Herterich has officially opened its new office in the heart of Waterford city. Deirdre Phelan, a longestablished and highly regarded estate agent in the city, has joined forces with Barry Herterich who already has a successful Property Partners practice in Tramore. “We are looking forward to this opportunity to bring our hallmark of excellence to the continued thriving property market in the city,” said Deirdre Phelan. “I am a proud Waterford city native and have substantial links within the business, sporting and wider community. Waterford is poised for an exciting time ahead with major developments imminent for the North Quays and Michael Street, which will effectively change the face of the city. The time is right for us to bring Property Partners to Waterford City.” Pictured: John Buggy, Chairman of the Property Partners group with Deirdre Phelan and Barry Herterich of Property Partners Phelan Herterich.

MATRIX RECRUITMENT OFFERING FREE ADVICE Matrix Recruitment Group are offering free and impartial CV and career advice to those who have recently become unemployed or are worried about their jobs. Their expert Recruitment Consultants are on hand to review your CV for free during the Covid-19 pandemic. At no cost and no obligation, you can send your CV to them for constructive comment. All reviews will be done in confidence.

NETWORK • Q1 2020

EUGENE LANIGAN SVP WATERFORD AREA PRESIDENT

Eugene Lanigan, Society of Saint Vincent de Paul with Angela Jackman, Waterford Chamber

Eugene Lanigan was elected in February 2020 as Waterford’s new Area President for the Society of Saint Vincent de Paul. Eugene is a member of the Society since 2015 and is currently Conference President in the Sacred Heart conference, Waterford. Eugene is keen to help people in need within the community of Waterford and his aim is to make the difference in people’s lives. The Society members are committed to identifying the root causes of poverty and social exclusion in Waterford and, in solidarity with people experiencing poverty and disadvantage, to advocate and work for the changes required to create a more just and caring society. The Society of Saint Vincent de Paul was established in Waterford in 1846 in the Cathedral parish and continues to support families 174 years later.

TSSG LEADS NEXT GENERATION INTERNET PROGRAMME Telecommunications Systems Software Group (TSSG) at Waterford Institute of Technology (WIT) has been awarded funding of €3.5 million under Horizon 2020 for a Research and Innovation Action project entitled “A Collaborative platform for Bridging EU-US Next Generation Internet (NGI) Experiments (NGIAtlantic.eu)”. This three year project has three European partners, TSSG/WIT (Coordinator - Ireland), Trust-IT (Italy) EURESCOM (Germany), and 2 American partners, Rutgers University and the University of Utah. The project is led by James Clarke at TSSG and commenting on the funding success, he said, “This project is the culmination of years of effort and I am looking forward to seeing the results taking place over the next three years and beyond the lifetime of the NGIAtlantic.eu project.”

MANGUARD PLUS AWARDED EUROPEAN QUALITY AWARDS BAUSCH + LOMB HOST FIRST SHINGO BUSINESS EXCELLENCE WORKSHOP Bausch + Lomb Waterford has successfully hosted the first ever European Shingo Systems two-day workshop, a newly developed course to support business excellence through effective systems design. This course was attended by representatives of industry from across Europe and Ireland, together with a sharing of learning within the local South East region through an open discussion forum. The course was organised under the auspices of the Irish Centre for Business Excellence (ICBE), partnering with the Shingo Institute and facilitated by Dr Hakeem Hammad, an internationally

NETWORK • Q1 2020

recognised leader and expert in implementing business excellence. Kieran Noonan, who leads Waterford Operations and Global Enterprise Excellence for the Bausch + Lomb contact lens network said, “Ireland has the most Shingo-recognised sites per capita in the world. Our adoption of the Shingo system is part of a broader global approach that is being implemented across the Bausch + Lomb network and within the overall Bausch Health Corporation,” adds Kieran, who is also the Chairman of the ICBE and member of the Shingo Executive Board.

Leading Irish Security company Manguard Plus has been awarded three prestigious European Quality Awards. The company, which prides itself on excellent customer service, has seen its professional ethos rewarded with confirmation that it has been awarded the much sought after ISO awards, namely ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015 quality awards. The independent assessment was conducted by the leading certification body, European Quality Assurance (EQA) and demonstrates the company’s commitment to customer service and quality in service delivery, its impact and contribution to environmental standards and health and safety practices within the company. It has now earned the right to display the coveted ISO certification marks to demonstrate its adherence to these standards.

BITE-SIZE NEWS

WELCOME TO OUR NEWEST MEMBERS

SIMON POWER APPOINTED COMMERCIAL SALES MANAGER AT TOM MURPHY CAR SALES

CRAIG O'KEEFFEE APPOINTED BUSINESS DEVELOPMENT MANAGER AT EMAGINE

Simon comes with a wealth of industry experience and knowledge and looks forward to building new relationships with our loyal van customers as well as welcoming new customers to Tom Murphy’s. Drop in for a chat with Simon at our Cork Road showroom or contact him on 051 301222.

Craig’s role at Emagine will be to focus on promoting the company’s Web, Design, Video & Immersive Technology business in Ireland and Internationally. Craig comes with a wealth of experience from working with some well established multinationals in Ireland and abroad.

AZZURRI MANUFACTURING RE-USABLE PROTECTIVE FACE MASKS In response to a shortage of certified respiratory face masks, Azzurri have developed a washable, re-usable, protective face mask, to assist in the protection against COVID-19. Azzurri’s industrial side has over 30 years’ experience producing personal protective clothing for emergency services, through their sister company, Waterford Uniforms. They have re-adapted a certified high-performance material for use in a face mask, to prevent virus droplets entering the nose and mouth. This is a re-usable protective face mask solution, where there is a shortage of supply of certified respiratory masks.

The decision to go down this road was made in the absence of face masks, made clear by the daily enquiries the company received saying they were left with nothing to protect their staff and loved ones. Azzurri are producing an initial batch of 5,000 face masks which will be provided free of charge, to local and regional nursing homes and health care organisation predominantly in the South East. Should there be a demand thereafter the Waterford company are preparing to gear up production further, offering these at the lowest possible price, to both the general public and healthcare organisations.

• • • • • • • • • • • • • • • • • • • • • • • • •

3to5 Club Aiséirí The Arch Barber Carron + Walsh CC Solicitors Clannad Care Dr. Hemp Me Emagine First Citizen Floral Symphony Fumbally Exchange Granny Recycling The Haven Hotel Health and Fitness Ireland James Ivory Consulting Jemma Kehoe Nutrition Kidspace Learning MegaBites & An Caife The Natural Health Store Polly & Andy Rapid Exec Society of Saint Vincent de Paul STS Group Tir Na Nog Photos Tramore Furniture

WATERFORD SAIL TRAINING BURSARY SCHEME PROVIDING OPPORTUNITIES FOR YOUNG PEOPLE Through the generosity of Port of Waterford and Waterford City & County Council, a number of bursary places have been made available to young people aged 14–30 from the Waterford Area. • No experience is necessary • The young person gets to experience all aspects of sailing the ship under the close supervision of the professional crew. • From climbing the rigging, setting the sails to navigating and steering the ship. • Make new friends. • Fun, Challenge & Adventure. Call us on 01 8711745 or email info@ sailtrainingireland.com for details. Also check out www.sailtrainingireland.com

NETWORK • Q1 2020

DO YOUR

#BITT Tidy Towns Waterford City will be judged this summer during City in Bloom and Summer in the City. Support our efforts by doing your #BITT. Waterford City & County Council proudly supporting Tidy Towns Waterford City and #BITT.

National award nominations for Chamber and Skillnet W

aterford Chamber has been shortlisted for four national Chambers Ireland awards, having won the Event of the Year Award last year for Toys4Engineers. The awards seek to recognise the outstanding work of Chambers around the country. They are a chance for Chambers to showcase their achievements in a variety of categories, from innovative projects to successful events to collaborations with local and national government. Under the Event of the Year category, Waterford Chamber was selected for creating the Tramore Christmas Festival, while the Regional Leaders Programme was given the nod for the Most Innovative Project. They were also shortlisted for Marketing Campaign of the Year for Network Magazine, while the amalgamation with Tramore Chamber of Tourism & Commerce was selected for Best Membership Initiative. Speaking ahead of the final judging, Waterford Chamber CEO Gerald Hurley said it was testament to the hard work of the Chamber team and their collaborative partners that Waterford Chamber featured so strongly. “Our team here in Chamber is small but dynamic – they are creative, hard-working and ultimately

want to do what they can to support the business community.” The shortlist features projects from Chambers all over Ireland, including Dungarvan & West Waterford Chamber, exemplifying the wide-ranging work being done around the country. Awards will be presented for excellence in six different categories and one Chamber will be awarded the overall award of Chamber of the Year 2020. IITD NATIONAL TRAINING AWARDS Waterford Chamber and Waterford Chamber Skillnet have both been shortlisted for IITD National Training Awards for their Regional Leaders Programme and Graduate Accelerator Programme respectively. Waterford Chamber’s Regional Leaders Programme has been shortlisted in the category of Excellence in Coaching and Mentoring, while Waterford Chamber Skillnet’s Graduate Accelerator Programme will compete in the Best Consultancy category at the upcoming awards ceremony. Speaking about the nomination, Gerald Hurley, CEO Waterford Chamber said: “The Regional Leaders Programme, now in its third year, has surpassed all our expectations in terms of delivery and engagement. We now have

over 40 mentors giving of their time to develop the future leaders of our region, and we have seen 200 participants pass through the programme. We are proud to say that we have created a culture of mentoring and support among the business community through the Regional Leaders Programme. This nomination is a testament to the hard work put into developing and sustaining the programme but also to our partners Bausch + Lomb, Waterford Chamber Skillnet and Waterford Institute of Technology for their support and guidance.” The Waterford Chamber Skillnet “Graduate Accelerator” programme showcases the successful collaboration and partnership between Waterford Chamber Skillnet, Bausch and Lomb and local industry including Sun Life Financial, EY Waterford, Cartamundi, Sanofi, SE2, Jabil, Medite SmartPly, and Dawn Meats in response to the learning needs of the emerging workforce in the South East. The programme is the perfect vehicle to develop and support a workforce of homegrown talent by offering practical training designed to ease new graduate recruits into their new working environment by giving them the skills necessary to become a valuable member of a larger corporate team.

NETWORK • Q1 2020

Executive Master of Business Administration

Waterford Institute of Technologyâ&#x20AC;&#x2122;s Executive Master of Business Administration (MBA) is a two-year, part-time programme aimed at managers in industry who wish to improve their skills and fast track their management career.

Executive Master Business The programme is structured toof address key themes ofAdministration leadership, market

analysis, decision making and research capability with a focus on the practical application of management theoriesExecutive to practice. In addition to class Administration contact time Waterford Institute of Technologyâ&#x20AC;&#x2122;s Master of Business where is an emphasis peer learning, students will get toin complete anwho (MBA) is a there two year, part timeon programme aimed at managers industry module Boston will have the career. opportunity wishInternational to improveManagement their skills and fast in track theirand management Theto work on an organisational project in their of own firms. The market programme has programme is structured to change address key themes leadership, analysis, multiple entry and points, and wecapability are now recruiting for anon intake September 2020. decision making research with a focus the in practical application

of management theories to practice. In addition to class contact time where there is an emphasis on peer learning, students will get to complete an If you would like to discuss our Executive MBA programme, please contact the International Management module in Boston and will have the opportunity to programme leader, Dr. Tom Eganproject at tegan@wit.ie 051-302426. work on an organisational change in their or own firms. The programme has Alternatively contact the Department of Graduate Business, WIT 051-302424 multiple entry points, and we are now recruiting for an intake in at September 2019 or email graduatebusiness@wit.ie

If you would like to discuss our Executive MBA programme, please

Enhance your future with the Regional Leaders Programme

Waterford Chamber is now taking expressions of interest for its fourth Regional Leaders Programme. The programme, run with the support of Waterford Chamber Skillnet and Bausch + Lomb, has become an integral part of the business community of Waterford and the wider region, having nurtured and developed a culture of mentoring for business owners and their employees. Here are just some of our mentors and programme participants on the real benefits of the Programme. For more information, contact Kelly Cummins at kelly.cummins@waterfordchamber.ie

“There is some knowledge that can only be gained through personal experience or by learning from the experience of others. The Regional Leaders Programme introduces you to a wide-ranging network of mentors and speakers with invaluable experience. These individuals are honest, open and willing to share their stories. The 1:1 and group facilitated sessions allow for self-awareness, professional knowledge sharing, discovery of career opportunities, and networking. An excellent development programme that I would highly recommend.” – Claire Williams, Chia Bia

“The Regional Leaders Programme has brought networking to an incredible level in Waterford. It has directly resulted in sales and contracts for the companies involved. I personally have connected people with customers and suppliers locally. This program has undoubtedly accelerated Waterford’s goals of promoting its people and businesses. It has been well prepared and executed. ” – Elaine Fennelly, Crystal Valley Tech

NETWORK • Q1 2020

“I found many aspects of the Regional Leaders Programme very beneficial. The one-to-one sessions allowed me to gain different perspectives and learnings from the experiences and personal stories of entrepreneurs and business leaders. The group sessions provided great insight into the leadership skills and the development and implementation of strategies. I would highly recommend the programme to anybody who is looking to grow and develop both personally and professionally, but I think based on my personal experience it would be very beneficial to business owners who are looking for a broader perspective to apply to their own business going forward.” – Derek Lowry, Almega Business Consulting

“This programme assists one in thinking out of the box in so many ways. I have become more in-tune with my impact within the workplace than ever before. So many incredible mentors offered their time and energy to give insight into how they made their mark within industry and to guide and encourage. Each offered a variety of input from marketing, communications, price structures, strategy planning and other. I would like to thank them for offering more and going above and beyond!” – Janice Taylor, Taylor & Associates

“The engagement and commitment from Mentees in terms of looking at their personal style and business to improve and make them better is so encouraging and inspirational.” – Nora Widger, Theatre Royal

NETWORK • Q1 2020

“I’ve had the privilege of being a part of the Programme for nearly three years. During this time I’ve met over 100 people for strategic thinking sessions. Each time I learn so much from the participants within the group and enjoy the dynamic interaction. I highly recommend the Programme. It offers excellent networking opportunities, one-to-one mentoring and group mentoring sessions. It’s an opportunity to build lasting peer-topeer connections.” – Regina Mangan, Liberty Blue Estate Agents

“The Regional Leaders Programme is not like any other course or seminar that I have participated in. Due to the consistency of the programme, the networking is second to none. You meet like-minded individuals and get to know some very well, as you meet on several occasions throughout the year. Personally, I have benefited in many ways from the programme. It has reinforced confidence in my abilities and experience. It has brought to the fore my core skills, and above all my ability to relay what I know to NonFinance Managers and CEOs through my people skills.” – Mary Hayden, CIMA

Irish Chamber Network Delegation to Brussels A

t the outset of President Von der Leyen’s Commission Presidency, Chambers Ireland led a delegation, which included Waterford Chamber, to Brussels, to meet with EU officials from across the European Commission, the Irish Regions Office and the Permanent Representative of Ireland to the EU to discuss matters of importance to the Irish business community during this new legislative term. Issues that were examined during the two-day visit included the European Green Deal, future EUUK relations, ways to deal with the rising global tide of protectionism, international taxation and the need to leverage EU FTAs for SMEs across Ireland and the wider EU. Speaking after the trip, Gerald Hurley, Waterford Chamber CEO noted the extraordinary economic impact the EU has had on Ireland. “In the last decade, the EU was tasked with addressing the impacts of the financial crisis. The next ten years pose a very different set of challenges, where we must decarbonise the economy and invest in our cities and regions so that they are adapted to a net-zero carbon future. “There are many opportunities for Irish business through proactive

engagement with the EU, but Brussels legislators must also be cognisant of the impact that widereaching regulation can have, not only on small companies, but small economies. “The departure of the UK from the EU, and the loss of their support on matters where we shared a common view, means that Ireland must now focus even more of its attention to influence the legislative and policy agenda of the EU. As Waterford’s largest business organistaion, we, along with our Chambers Ireland colleagues, will be playing a very active part in ensuring that the voice of Irish businesses is heard by European legislators. “We want the next Government to constructively engage with the opportunities that the European Green Deal offers, particularly when it comes to accessing sustainable green finance which will aid

us in transforming our transport network, developing renewable energy and supporting innovation. “We’re also calling on the next Government to maintain Ireland’s commitment to open, rules-based international trade, particularly as we adapt to the effects of the UK’s departure from the bloc. As set out in recommendations made by the OECD, more of our SMEs need to think global and be supported to internationalise so they can become more productive. Past Governments prioritised the Action Plans for Jobs. The next Government must commit resources to support SMEs to access new markets, particularly in new FTA countries. If we want our economy to become more sustainable, we must do more to support our indigenous industry to compete globally.”

NETWORK • Q1 2020

DAVID CULLINANETD ConstituencyOffice 135BarrackStreet Waterford 051856066

MARC Ó CATHASAIGH TD Marc Ó Cathasaigh TD is Waterford’s new Green Party TD. He is the Green Party Spokesperson on Social Protection and he lives in Tramore with his wife and three small boys. We live in very challenging times and Marc believes that a Green Society has never been more important. He would like to see Waterford take the lead on this in order to build a strong business and social community as we go into the next decade.

MATT SHANAHAN TD

INDEPENDENT

Honoured and privileged to be chosen by the people of Waterford County and City to represent our city region with colleagues in Dáil Éireann to secure for Waterford the strategic investments we have identified to deliver real change for our city region. email: matt.shanahan@oireachtas.ie twitter: @cllrmshanahan web: mattshanahan2020.com

A Green Society is about health, housing, transport, business, tourism, mental health, good employment, education. It is about living every aspect of our lives in a way that is satisfying, healthy, environmentally-sustaining, self-sustaining and leaves no-one behind. We have never needed people coming together and looking after each other more than now. Deputy Ó Cathasaigh can be contacted at marc.ocathasaigh@ oireachtas.ie

gallery Dr. Pat Lynch, RIKON; Gerald Hurley, Waterford Chamber CEO; Michael Walsh, CEO, Waterford City & County Council; Prof. Willie Donnelly, President, WIT; Richard Hayes, WIT at the Waterford 2040 Breakfast Briefing. Noel Browne

Regina Mangan, Liberty Blue Estate Agents and Barry Morrissey, Cartamundi at the Waterford 2040 Breakfast Briefing. Kathryn Kiely, Glazik; Dan O'Connell; Matt Shanahan TD; Martin Kiely, Glazik at the Pre-Election Debate.

Noel Browne

Eoghan Dalton, WLR FM and Rob Cass, Falcon Real Estate at the Pre-Election Debate. Seamus Reynolds, Morris's DIY; Aoife Fitzgerald, Heroes; Will Lee, Fitzgerald Menswear; Paul Lenihan, Sienna Home Furnishings at the ‘Waterford Retail – A Fresh Look’ event.

Noel Browne

John Power

One the Waterfront team at the Waterford Business Awards Dinner. Patrick Browne

NETWORK • Q1 2020

Jonathan Earl, President, Waterford Chamber and Anne Woodworth, Chair, Symphony Club of Waterford at the Business After Hours at WIT Arena. John Power

Bausch + Lomb team at the Waterford Business Awards Dinner.

Jim and Janet Tumulty, New Links Training Solutions with members of their team at the Waterford Business Awards Dinner.

Patrick Browne

David Fitzsimons, Retail Excellence Ireland; Alan Ryan, AIB; John McSweeney, AIB and Vice President, Waterford Chamber; Stephen Davy, Liquid Edge at the ‘Waterford Retail – A Fresh Look’ event. John Power

InnTheDoghouse team at the Waterford Business Awards Dinner. Patrick Browne

Representatives from OfficeMaster and Babycare with Alan Makim, AIB at the ‘Waterford Retail – A Fresh Look’ event. John Power

Spirit Beauty Spa team at the Waterford Business Awards Dinner.

Patrick Browne

Eddie & Jenny Flynn, Faithlegg; Colin Byrne, TOTEM; Deirdre & Sean Houlihan; Oren Little, TOTEM at the Waterford Business Awards Dinner. Patrick Browne

NETWORK • Q1 2020

MEMBERSHIP DIRECTORY Accountants

Arts & Leisure

Aidan McAvinue & Co ……....…..051 311188 APBS .........................................051 873511 Clinton Higgins ……….................051 364000 Comerford Foley .........................051 396703 Connors & Co. .............................051 872824 David M. Breen & Co …….……..051 875222 Drohan & Knox ..........................051 301770 EY ..................……………...........051 872094 Fitzgerald Power ………….....…..051 870152 Hall Lifford Hall ...........................051 879177 James F. Wallace & Company ..051 877155 Jephson & Co ……….........……..051 854438 Mark Kennedy & Co. .................051 879277 MK Brazil ........………….......…..051 872039 O'Connell Meskill & Company ..051 873985 O’Dwyer Power ..........................051 364034 O’Sullivan Scanlon Brazil ….…..051 372780 PwC ................................……....051 874858

Artform School of Art ..................087 7213146 The Art Hand ...............................051 292919 Christ Church Cathedral ..............051 858958 Copper Coast Minifarm ...............051 396870 Dead Ball Displays ....................085 1864243 Faithlegg .....................................051 380587 Freedom Surf School ..................051 386773 Garter Lane Arts Centre ………...051 855038 Imagine Arts Festival .................086 3941242 Kilcohan Park .........................….051 874531 Lafcadio Hearn Japanese Gardens ....................087 0960013 Lake Tour Stables ......................086 8128631 Laser Blast ..................................051 390551 Mount Congreve Estate ..............051 384115 Newtown Driving Range ..............051 381322 Peter Flanagan Hurleys & Sports 051 393140 Pirate's Adventure .......................051 393651 The Pottery Place ........................051 390551 Pure Adventure .........................087 2265550 Run-A-Muck ................................051 390551 St. Anne’s Waterford Tennis Club 051 874350 Splashworld ................................051 390176 Symphony Club of Waterford ......051 874568 Theatre Royal ...……..........……..051 874402 Tramore Amusement Park ...........051 393986 Tramore Golf Club .......................051 386170 Tramore Mini Golf ......................086 8307526 Tramore Pro Shop .......................051 381706

Architects C.J. Falconer & Associates .........051 878888 DHB Architects ............................051 858121 Douglas McGee Architects .........051 364535 Fewer Harrington & Partners ......051 876991 Planning123.ie ............................051 364535

Tramore Surf School ....................051 391011 Waterford & Suir Valley Railway ...051 384058 Waterford & Tramore Racecourse 051 381425 Waterford Golf Club ....................051 876748 Waterford Healing Arts Trust …...051 842664

EveryEvent ................................051 323070 Frontline Audio Visual ...............051 879934 Hi-Lite Television Productions ...086 3324567 Sporthouse Productions ............086 7959428

First Citizen ...............................087 2536774 Fitzgerald Life & Pensions ……...051 856765 Fogarty Financial ........................051 843684 Investec Bank ...........................021 2373800 KBC Bank Ireland .......................051 515980 Parolla ......................................089 2219325 Permanent TSB (Ardkeen) ……..051 304000 Permanent TSB (Hypercentre) ...051 875830 Ronan McCarthy Life & Pensions 051 391777 St Dominic Credit Union ............051 873867 Sure Valley Ventures ................087 9075535 Ulster Bank Business Centre …..051 861978 Waterford Credit Union ................051 861600

Banking & Financial

Business Development

Adelphi Financial Brokers ….......051 318000 AIB Bank (Ardkeen) ……………..051 875939 AIB Bank (Business Banking) ....086 8191872 AIB Bank (Lisduggan) ……....…..051 876608 AIB Bank (The Quay) …………...051 873494 AIB Bank (Tramore) ……………..051 381216 Bank of Ireland ……….................051 872074 Bank of Ireland (Ardkeen) ...........051 870671 Bank of Ireland (Lisduggan) .......051 355514 Bank of Ireland (Tramore) ……....051 386611 BMCI Insurance & Investments ..087 0635685 Cantwell Financial Advisors .......051 338819 Close Brothers Commercial Finance ..01 9069680 Convertibill ................................087 9677794

Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange ...................................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 New Frontiers ……..........….…....051 302953 South East BIC ............…..........051 356300 Waterford City Enterprise Centre 051 364399 Waterford Micro Business Network ..051 841740

Audio/Visual

Cleaning Services CCS Facilities ........................….051 344173

NETWORK • Q1 2020

iShine Window Cleaning Services 083 8505799 MHL Facilities ........…................051 832715 Tramore Drycleaners .................051 386365

STS Group .................................051 508009 Total Precision Engineering ........051 395200 Winthrop Engineering ......…..…..051 594000

Community & Children

Engineering Consultants

Aiséirí ........................................083 1842013 Ballybeg Greens ..........................051 350100 Copper Coast Geopark ...............051 292828 GIY Ireland ..................................051 584411 Polly & Andy ..............................086 8614599 Renew Enterprises ....................089 2436006 Society of Saint Vincent de Paul ..051 350725 Solas Cancer Support Centre ......051 304604 UCasadh Solutions ....................087 7023581 Waterford & South East Samaritans ..........................051 872114 Waterford Area Partnership .........051 841740 Waterford In Your Pocket ...........087 7436220 Waterford PPN ..............................058 21198

Aphex ..........................................051 576025 Douglas Carroll Consulting Engineers …………...051 306670 Frank Fox & Associates ………...051 872799 Garland ...................................…051 876511 Leyden Consulting Engineers .....051 364344

Construction Bolster Construction ……............051 381322 Encon .......................................085 1011422 Fergal Tynan Construction .........051 898238 Hi-Tec Construction ....................051 393175 Keating ........................................01 4016065 Kearney Engineering ..................051 307038 MacMinn O’Reilly Mahon ............051 876681

Consultancy Almega Business Consulting ....087 6182472 Aphex ..........................................051 576025 Brendan M Cummins ................087 1480800 Brian Hennebry & Associates .....051 856804 CaffCo Business Planning .......086 2886280 Carron + Walsh ...........................051 364029 Cquent.ie ..................................087 2804513 Crackerjack Consulting .............085 2505605 Darlington Consulting ...............086 2437677 EAP Institute ..............................051 855733 EuroBEN ....................................087 1389233 FP Consulting Ltd ......................086 2590532 GDPR Audits ...............................051 382954 Inspiring Excellence ..................085 7808573 James Ivory Consulting .............083 8632149 Keystone Procurement ...............01 4851280 MCX Training & Development ..086 8225301 Nolan Construction Consultants 051 841719 Project Life Cycle Partners Ltd ....051 347185 Synantra ....................................087 7609908

Education Adult Education Service ..............051 873195 Junior Achievement Ireland .......086 3893439 Language Xchange Ireland .......087 2251543 St. Paul’s Community College .....051 355816 Waterford Adult Education Centre 051 852803 Waterford English Language Centres ..........................................051 877288 Waterford Adult Learning Scheme 051 854444 Waterford and Wexford ETB .......051 301537 Waterford College of Further Education ...................051 874053 Waterford Institute of Technology ..............................051 302000 Waterford Youth Committee ........051 874911 Waterford Youthreach ……..........051 877241 Youthreach Subla Centre ............051 373833

Engineering Keating ........................................01 4016065 Kearney Engineering ..................051 307038 Metalman Engineering ...............051 333909 M.W. Murphy & Son ...................051 873886

NETWORK • Q1 2020

Environment, Energy & Waste Byrne & McGuire Oil ..................021 4633888 Enerpower ..................................051 364054 ESB Networks ................…...…1850 372757 FLI Group ................……………..051 353190 Gas Networks Ireland ................021 4534000 Go Power .................................086 8227695 Granny Recycling .......................051 833284 Green Man Energy ……….……..051 371705 Kollect .........................................051 364495 McCarthy's Homevalue ..............051 391044 Supporting Nature Naturally Co. 086 3769657 Visor Insulated Panels ...............085 1011422

Food & Drink Anchor Spirits Ireland ..................051 858579 Blackwater Distillery ......................058 52621 Chia Bia .....................................051 393685 Coffee House Lane .....................051 875953 Dawn Meats Group .....……..…..051 309200 DessertFirst .................................051 375721 Dungarvan Brewing Company ......058 24000 Fintan Stanley Ltd .......................051 344000 Glorious Sushi ...........................087 6815897 The Iverk Show ...........................051 644621 Legacy Irish Craft Cider .............087 6494724 Mary Grimes Food Hall ………....051 857878 Molloys Butchers Ardkeen ...........051 301843 Paula’s Delicatessen ...................051 854815 Pip and Pear ...............................051 872685 Seagull Bakery ..........................087 6628069 Trá Coffee Roasters ..................083 3146897 Walsh’s Bakehouse ….................051 378080

Funeral Directors Falconer & Sons Undertakers ....051 355872 R. Thompson Funeral Directors ..051 874159

Graphic Design B2B Communications ………......051 858888 Cantec Business Technology ......051 337012 Emagine ......................................051 364040 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Swift Print ...................................051 334926 Tagline Print & Design ...............083 4862494 TOTEM ........................................058 24832

Health & Beauty The Arch Barber .........................083 3982003 CBD Ireland ...............................087 1748603 Dr. Hemp Me .............................083 4731902 Eye & Face Clinic .....................051 582220 Eyecatchers Opticians ……….....051 873553 Eyeworks Opticians ……………..051 874428 Haircare Hair Studio ...................051 381457 Health and Fitness Ireland .........087 4154998 Major Opticians ...…..............…..051 874392

The Natural Health Store ..........086 8161709 Nolke Opticians ………......……..051 855638 Re>nu Treatment Rooms .........051 862300 Smovey Health .........................085 8525766 Spirit Beauty Spa ........................051 840777 Urban Hype .................................051 876013

Rigney Dolphin ...........................051 590000 Peninsula Business Services ...1890 252 923 SimplifyHR ..................................051 364518

Healthcare

Adelphi Financial Brokers ............051 318000 Anita Cambie Financial ................051 821774 Arachas .......................................051 877700 BMCI Insurance & Investments ..087 0635685 Hooper Dolan Insurances ...........051 860600 McDonald Dwyer Reddy & Byrne Insurances .........051 872080 Oliver Murphy Insurance Brokers 051 841766 O’Leary Insurances ....................051 309130 Ronan McCarthy Life & Pensions 051 391777 Vhi .................………......……..086 8581441

Ani-Pets Veterinary Clinic ............051 393630 Clannad Care ..............................051 878947 Dermot Crowley & Associates ......051 853111 Genesis Laser & Aesthetic Clinic 051 854445 Havenwood Retirement Village ...051 303800 Home Instead Senior Care ..........051 333966 Jemma Kehoe Nutrition .............087 1222521 The Keogh Practice ……………..051 855411 Dr Joseph O’Beirne …...........…..051 842634 University Hospital Waterford ......051 848000 Waterford Hospice ......................051 844847 UPMC Whitfield ...........................051 337400

Hotels Arlington Lodge Suites ................051 585207 Dooley’s Hotel ………….........…..051 873531 Faithlegg .....................…………..051 382000 The Fitzwilton Hotel ……………..051 846900 The Granville Hotel …….………..051 305555 Greenway Manor Hotel ..............051 372764 The Haven Hotel ........................051 383150 Majestic Hotel ………….........…..051 381761 One the Waterfront ....................051 271350 O'Shea's Hotel ...........................051 381246 The Sands Hotel .......................051 381228 The Strand Inn ...........................051 383174 Tower Hotel & Leisure Centre ....051 862300 Travelodge ..................................051 358885 Treacy’s Hotel .............................051 877222 Viking Hotel Waterford……..........051 336933 Waterford Castle Hotel ...............051 878203 Waterford Marina Hotel ..............051 856600

Household & Interior Design Colourtrend Paint and Wallpaper 051 351299 Dlight ..........................................051 393464 Evoke German Kitchens .............051 580780 Glen Parquet Flooring ….............051 852211 McCarthy's Homevalue ..............051 391044 McCormack's Hardware .............051 381776 Murphy Larkin Timber Products ..051 391821 Sienna Home Furnishings ...........051 595005 Tara Blinds ..................................051 330033 Tramore Furniture .......................051 390475

Housing Association Focus Ireland ……..........………..051 879807 Respond ..…………….................051 840200

HR & Recruitment AA Euro Recruitment Group ......051 355704 Aphex ..........................................051 576025 Hartley People .............................051 878813 itContracting .............................1890 911 211 Matrix Recruitment .......................051 353825 Morgan McKinley …………........051 309650 Rigney Dolphin ...........................051 590000 Taylor & Associates ...................087 0545795

HR Services Adare Human Resource Mgt. ....01 5613594 Darlington Consulting ...............086 2437677 Insight HR ................................056 7701060 Irish Centre for Diversity ............087 1678857

Insurance

IT Services Agora Publishing Services Ireland 051 360871 Evros ..........................................051 339900 HCS Business Solutions ............051 595200 Radius Technologies ……...........051 592500

Manufacturing APS Materials Inc. …………..…..051 357834 ARTeSYN BioSolutions Ireland ..051 508431 Azzurri Sport ...............................051 850066 Ball Beverage Packaging Ireland 051 372137 Bausch & Lomb Ireland …...........051 355001 Cartamundi Ireland .....…………051 331100 Carten Controls ......……………..051 355436 CMC Hygea ...............................051 345044 EcoBurner .....................………..051 353806 EirGen Pharma ....………….…..051 591944 E. Flahavan & Sons ....………...051 294107 ELC Laser Group .......................051 358144 Ellickson Doors .........................051 370962 Garrett Motion Ireland ...................051 376411 Glanbia Plc …………...........…..056 7772288 Glazik ......................................087 9873653 Honeywell Aerospace Ireland .....051 303620 House of Waterford Crystal .........051 317000 Jabil Healthcare .......................051 359600 Kearney Engineering ..................051 307038 MEDITE SMARTPLY ......………051 851233 Monkey Cups .............................087 2599251 PPI Adhesive Products ....……..051 373555 Orafol Europe .............................051 359400 Sanofi Waterford ..…..……....…..051 594100 South Eastern Chemicals .....….051 885405 SPG Packaging Ireland Ltd ..…...051 851551 Swedencare Ireland .......…..…..051 304010 Teva Pharmaceuticals Ireland ....051 331331 West Pharma ...............................051 312440

Marketing & PR Agora Integrated Marketing ........051 347051 B2B Communications …………..051 858888 Bance Nolan ......….....…………..051 334698 Crackerjack Consulting .............085 2505605 Focus Visual Communication ......051 832742 Márla Communications ...............051 853650 Meraki Marketing ......................087 7986204 Monica Leech Communications 051 850850 Passion For Creative ................051 580969 Preferred Marketing & PR ...….051 820850 Success Online ………..….........051 330579

Media Beat 102-103 ……..........………..051 849102 International Living .....................051 360806 Munster Express ….....…………..051 500100 Nemeton ..…..............................058 46499 Waterford News & Star ………....051 878787

Waterford Today …………….......051 854135 WLR FM ……………...................051 877592

Office Supplies Jones Business Systems ............051 374896 OfficeMaster ......….......................051 876995

Photographers Brownes Photography .................051 421763 David Murphy Studio .................086 1662490 Garrett FitzGerald Photography 087 6658314 John Power Photography .........086 8797525 Leo Murphy Photography ……....051 872539 Noel Browne Photographer ......086 0366904 Paddy Tubbritt Photography ....086 3379401 Photozone ……………..............087 2621422 Tir Na Nog Photos ..................087 6917671

Printers Cantec Business Technology .....051 337012 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Swift Print ......................….........051 334926 Tagline Print & Design ...............083 4862494 Tramore Print ..............................051 390340 Universal Graphics ......................051 378685

Property Book A Room.ie ………......……..051 858182 Causeway Group ........................051 352084 DNG Reid & Coppinger ..............051 852233 Ennis Gough Property ...............051 851166 Falcon Real Estate ..................087 7688209 Griffin Auctioneers ......................051 330569 Lawrence & McDonald ................051 391010 Liberty Blue Estate Agents ..........051 845751 M&M O'Shea .............................051 375510 O’Shea O’Toole & Partners ….....051 876757 Palmer Auctioneers ....................051 872061 Property Partners Barry Herterich 051 330465 Property Partners Phelan Herterich ..........TBC Purcell Properties .......................051 876514 RE/MAX Team Fogarty ...............051 843684 Sherry FitzGerald John Rohan .....051 843880 Whitford Properties .....................051 876660

Pubs & Clubs Croke's Pub ..............................086 2216704 Holy Cross Inn ……………..........051 353087 Jack Meades ………..........……..051 850950 The Old Forge ............................051 386818 O'Neill's Bar ................................051 381808 The Reg .....................................051 583000 The Riverside Cottage ...............051 873082 Robinsons ...................................051 381326 Tully's Bar ...................................................n/a The Vic ......................................051 390338

Research & Development RIKON ........................................051 834032 SEAM Research Centre .............051 845648 TSSG … ………......................…..051 302920

Restaurants & Cafés Apache Pizza Tramore ...............051 330000 Bodega! .............................……..051 844177 The Bower Café .......................086 3769657 Burzza ........................................051 844969

Carter’s Chocolate Café ..............051 841802 Coach House Coffee ..................051 295654 Dooly's (Strand Road) ...............051 381529 Dooly's (Main Street) .................051 381012 Everett’s Restaurant ..................051 325174 Ginos ..........................................051 879536 Jack Meades ………..........……..051 850950 MegaBites & An Caifé ...............051 508020 Moe's Café .................................051 338767 Mol's ...........................................051 381808 No. 9 ..........................................051 857706 One the Waterfront ....................051 271350 The Pantry .................................051 871142 The Parlour Vintage Tea Rooms 051 325851 Pier Café ...................................051 381599 Piper’s Café ...............................051 381021 Ramen .......................................051 372768 The Reg .....................................051 583000 The Riverside Cottage ...............051 873082 Sandcastle Café .........................051 381387 The Shanty Terrace & Bar ...........051 381228 The Vee Bistro ...........................051 386144 Veronica's Café .........................087 2296317

Retail Alfie Hale Sports ….........………..051 872837 Altitude ........................................051 870356 Ardkeen Quality Food Store .......051 874620 Audi Waterford ............................051 337600 Auto Boland .................................051 335000 Azzurri Sport ...............................051 850066 The Book Centre ..........................051 873823 Brennan’s Pharmacy …......……..051 390234 Caulfield’s SuperValu …………...051 840400 City Square Shopping Centre .....051 853528 Delaney’s Pharmacy …………....051 874722 Evolution .....................................051 854526 Fitzgerald Menswear ......…….....051 855055 Fitz U ..........................................051 876543 Full of Beans …………….............051 843653 Full of Beans 2 ..........................051 844644 George Corbett Motors ...............051 857717 George’s Court Shopping Centre ..051 875534 Haven Pharmacy Kennys ...........051 330543 Haven Pharmacy Kennys ...........051 338305 Heroes ........................................051 304260 House of Waterford Crystal .........051 317000 Kelly & Dollard .............................051 870077 Kneisel Jewellers ………....……..051 875033 Maxi Zoo .....................................051 599123 McCarthy's Homevalue ..............051 391044 Morris Builders Providers & DIY ..051 874986 Mulligan’s Pharmacy • Ballybricken ..............................051 840500 • Barronstrand Street ..................051 875211 • City Square ...............................051 853247 • Dunmore Road .........................051 843700 • Ferrybank .................................051 832646 • Lisduggan ................................ 051 374420 • Superquinn ...............................051 820200 • Tesco Ardkeen .........................051 364888 • Tesco Ballybeg .........................051 364555 • Tramore ................................... 051 338550 Power’s Pharmacy ……..………..051 875034 Quish's SuperValu .......................051 386036 Redlane Boutique ........................051 395395 Satina Boutique ...........................051 386600 Sheridan Motor Group .................051 334700 The Shoe Centre …….....…........051 874036 3Store .........................................051 841079 Tom Murphy Car Sales ................051 301222 Worldwide Wines ........................051 878798

Security BlueWall Technologies ......…......051 372828 CTS ............................................051 387931 Horizon Safety Systems ............059 9182517 Manguard Plus .........................0818 313300 S. Security ..................................051 872435

Services Agora Publishing Ireland ...........051 360815 Apex Fire .................................086 7945266 Arc Mediation .............................051 348336 Boxworks .................................085 2521508 Brady & Co ................................087 2032953 Clem Jacob Hire ……….....……..051 373333 Codico Distributors ......................051 379933 Dlight ..........................................051 393464 Emerald Contact Centre ............051 360876 Euro Car Parks (Ireland) ..............01 8908320 EveryEvent ................................086 1931371 Floral Symphony .......................089 4515262 Kustom Workwear .....................051 358700 Nigel M. Daly & Son Electrical ....086 2589432 OASIS ……....................………..051 590968 Prolines .....................................087 1484911 Rigney Dolphin ...........................051 590000 Tramore Service Station ...........051 386353 workLAB .....................................051 376180

Solicitors Bowe O’Brien Solicitors ..............051 873211 CC Solicitors ...............................01 9058680 Dobbyn & McCoy .........................051 390044 MW Keller & Son Solicitors .......051 877029 Mullins & Treacy Solicitors .........051 391488 Newell, Gillen & Cunningham .....051 874352 Nolan Farrell & Goff ……………..051 859999 Parker Law Solicitors .................051 364043 Peter O’Connor & Son Solicitors 051 874909

Technology & Software Aphex ..........................................051 576025 Bluefin Payment Systems ...........051 349811 Cantec Business Technology .....051 337012 CGM ...........................................051 306346 Chemishield ................................051 576025 Cquent.ie ..................................087 2804513 Dataworks .....………….........…..051 878555 Emagine ......................................051 364040 Errigal .........................................051 301743 HandHeld.ie ................................051 391338 Omnipath ...................................051 595010 Parolla ......................................089 2219325 Pimbrook Software ........………..051 395900 Project Life Cycle Partners Ltd ....051 347185 Red Hat ......................................051 810111 SE2 .............................................051 359300 Sedicii Innovations ......................051 302191 Sun Life Financial …………….....051 333300 Threefold Systems ......................051 576013 TransferMate Global Payments ..01 6353700

Telecommunications 3Store .........................................051 841079 HiSpeed Wireless Broadband .....051 582150 Vodafone ..................................................n/a

Tourism & Hospitality Atlantic View Caravan Park ........051 381610 Beach Haven House ...................051 390208 Cloneen ......................................051 381264 Dílis Go Bráth ..........................086 3787722 Failte Ireland - South East ….…..051 312700 Fern Hill ......................................051 390829 Fitzmaurice's Caravan Park ........051 381466 Glenart House B&B ....................051 381236 Harvey Travel .............................051 872048 Newtown Cove Caravan Park ...051 381979 Norlands B&B ............................051 391132 Seacourt B&B ...........................083 1229939

Strand Travel Worldchoice .........051 872881 Tramore Holiday Homes ..........086 3789424 Travel Creations .........................051 375737 Waterford Viking Triangle ...........0761 102659 Westcliff House .......................087 6655723

Trade & Development Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange Waterford ................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 Waterford City Enterprise Centre 051 364399

Training CCS Facilities ........................….051 344173 Darlington Consulting ...............086 2437677 Direct Training Ireland ….............051 291710 EuroBEN ....................................087 1389233 Fitzwilliam Training & Consulting 053 9146618 GDPR Audits ...............................051 382954 Inspiring Excellence ..................085 7808573 Kidspace Learning .....................083 1305103 Leyden Consulting Engineers ....051 364344 Manufacturing Excellence ……...051 870270 MCX Training & Development ..086 8225301 NAS Training Centre ...................051 333966 New Links Training Solutions ....051 385720 NLC Training ………….........…..056 7771280 Roadskill Training Centre ..........051 333909 Southsafe Training ....................087 6864726 Welding Academy ......................087 2370794

Transport & Logistics Bus Éireann ...............................051 879000 DFDS ..........................................01 8129494 Falconer & Sons Limousine Hire 051 355872 Irish Rail ..................................1850 366222 Joe O'Shea Cabs .....................086 3053009 MAC Trans Freight Ltd …............051 358529 Marine Point Partnership ............051 831200 Passage East Ferry ..................051 382480 Port of Waterford Company ........051 874907 Rapid Cabs .................................051 858585 Rapid Exec .................................051 857857 South East Car Hire ……………..051 351355 Southeast Port Services …….....051 851811 Storage City ................................051 333909 Store-All Logistics .................…..051 831200 Suirway Bus & Coach Services ..051 382209 Thomas Carey T&T Coaches ....087 2900718 Trans-Stock Warehousing & Cold Storage ...........................051 832411 Waterford Airport ………….....…..051 875589

Website Services Aeronstudio ...............................087 2560543 B2B Communications .................051 858888 Cquent.ie ..................................087 2804513 Emagine ......................................051 364040 Hosting Ireland ...........................01 9020020 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Success Online ………..….........051 330579 TOTEM ........................................058 24832

Wholesale Curran Foods & Express Cuisine 051 370500 Musgrave MarketPlace ....….......051 392800

NETWORK • Q1 2020

t ys 40

ENGINEERS .

Technology & Innovation Expo

8 OCTOBER 2020 TH

WIT ARENA, WATERFORD

To book exhibition spaces, email angela@waterfordchamber.ie

WWW.TOYS4ENGINEERS.IE

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