Business North by Waterford Press Limited

November 2012

www.waterfordpress.co.nz

Wind energy powering ahead Page 6

Latest Wynyard plans unveiled Chris Hutching Auckland’s waterfront will see more developments around the Wynyard Quarter, with Arrow International and Sanford building a boat servicing facility on a 2391sqm site. The joint-venture also includes councilcontrolled Waterfront Auckland, owner of the property. They have commissioned Colliers to seek investors to purchase the facility in Hamer St in the wharf area known as the tank farm. Ferry operator, Fullers, will become the first anchor tenant, relocating its maintenance and storage there. The completion date is late 2013. The project includes a four-level, 4000sqm building, designed by Ashton Mitchell Architects, for marine industry businesses, a double slipway with capacity to haul out vessels of up to 200 tonnes, and a marina to accommodate large commercial vessels and private boats up to 75m. Sanford and Fullers will occupy the ground floor service centre and showroom areas. Around 1000sqm of offices on the upper levels are for lease. Integrated Marine Group, a service provider to large commercial and international super yachts, will lease six of the marina berths and set up its headquarters there. “The fact that leases to major marine industry companies have already been signed up off the plans proves the high demand which exists for such a facility in Auckland,” Colliers agent, Roger Seavill, said. The facility is expected to generate a total gross rent roll of more than $2 million a year. The former industrial Wynyard Quarter opened to the public a year ago with fishing industry, residential, entertainment and community facilities, including the Viaduct Events Centre. Over the next 20 years, Waterfront Auckland is redeveloping 18.5ha of the formerly industrial land that sits between Viaduct Harbour and Westhaven Marina, into a mixed-use urban environment. As part of its arrangement with Sanford, Waterfront Auckland will restore the historic Vos and Brijs boatyard on the edge of the site and manage it as a shared space for the public and craft boat community.

INSIDE

The new Auckland Art Gallery - Toi O Tamaki won the Commercial Architectural Excellence Award in the New Zealand Timber Design Awards.

Rediscovering the wood in the trees.... This year’s New Zealand Timber Design Awards have signalled an increase of interest in the use of timber in building and construction. The NZ Wood Resene Timber Design Awards, announced this month, attracted 93 entries across nine categories - a record in the more than 30-year history of the awards. NZ Wood Council chief executive Jane Arnott says the numbers signal a breakthrough of new interest in timber. “We have three times the number of entries over last year’s awards which is also more than the number in this year’s Australian awards. “The evidence today, is that architects and engineers are starting to see the wood among our trees.” “While New Zealand has a world leading reputation in growing and managing renewable forests, we still have some way to go to embrace its full potential as a building material.” However she said engineering and biological sciences were creating new methods and materials for the design and construction industries. One of the four judges this year, architect Pip Cheshire, said this year’s awards show the growing influence of science in timber design and construction “What we are seeing is traditional ground where a skill saw and a hammer still prevail but science is growing in influence,” he said. “Architects are also attracted to the sustainability of timber.

New facility for product testing - PAGE 3

Refining NZ investment plans - PAGE 8

“The Canterbury earthquake also proved that some other building materials might not be so flexible and this seems to have triggered more thinking about timber.” Fellow judge, Ross Davison, said the use of timber in New Zealand is starting to cross a gap from being an alternative solution to entering mainstream standards. “Timber has been traditionally seen as a choice for housing and some recreational buildings, but I think a knowledge transfer from universities has now created a toolbox for engineers to offer architects for the design of design larger buildings.” These new technologies include laminated veneer timbers, cross laminates and post-tensioned systems. “The awards this year are a great display of what is possible and they are undoubtedly world-leading examples.” The new Auckland Art Gallery - Toi O Tamaki, which was designed by FJMT & Archimedia architects in association, won the Commercial Architectural category. The gallery, which is characterised by a series of five tree-like canopies made from carefully selected kauri, was described by the judges as “visually stunning”. The gallery building, which involves 2000sqm of precise geometric patterns, also won the Indigenous Timber category.

Print Awards celebrate excellence - PAGE 26

Auckland Zoo’s winning landscape - PAGE 44

November 2012

www.waterfordpress.co.nz

TRANSPORT » House Transporters

Business North / November 2012

Wind energy powering ahead Page 6

INSIDE

The new Auckland Art Gallery - Toi O Tamaki won the Commercial Architectural Excellence Award in the New Zealand Timber Design Awards.

New facility for product testing - PAGE 3

Refining NZ investment plans - PAGE 8

Print Awards celebrate excellence - PAGE 26

Auckland Zoo’s winning landscape - PAGE 44

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House Transporters is in demand for its specialist lifting services.

Removal services in demand Kelly Deeks With more than 24 years of industry experience, house relocation and over-dimensional load company House Transporters is the place to call for expert advice on the most challenging situations like houses lifted over houses, to the more simple movements like levelling homes on site. House Transporters was established in 1990 by Roger Vincent, when he bought the Tauranga depot of his employer, Warwick Johnson of Johnsons House Removal. Vincent is a builder by trade, and had been building transportable homes when he looked into the job of carting those homes away and fell for it. “I’m seeing different things in different areas, carting different loads and meeting different people,” he says. “That’s the great thing about this job.” Since 1990, House Transporters has grown into one of the leading building removal companies in the Western Bay of Plenty. House moving has been the company’s main business, with regular runs for Sunshine Homes and Mount Timber Homes, but over the years it has moved boats, planes, sheds, decks and all sorts of over-dimensional loads. House Transporters moves brand new boats from Mount Maunganui around the country for Kingfisher Boats and Powercats, and has also delivered new lifeboats to Maketu for Maketu Coastguard. In conjunction with Titan Cranes, now McLeods Cranes, House Transporters moved a war plane from the Port of Tauranga to Wanaka, for the Warbirds over Wanaka International Airshow in April this year. The team at House Transporters love to face a new challenge, and the company will tackle those jobs other companies won’t touch. For Mount Timber Homes, House Transporters has completed some very difficult moves, including a 300sqm dining room that had to go on a barge to a local island in two pieces. This particular job none of the other house moving companies were prepared to tackle, but House Transporters took it all in their stride, and very safely got the dining room on and off the barge and into position on site. Vincent says in today’s market, business is now booming since the recession as people start looking for alternative options to expensive, brand new houses.

“Second-hand homes are a great alternative for first home buyers, rentals, or people looking for character homes,” Vincent says. He advises people considering a second-hand home to make sure they have the structure looked at throughout and underneath by a builder. “With many second-hand houses available on Trade Me, today people are buying houses without even looking at them,” he says. House Transporters sells second-hand houses on site, where people can come and view them, that have already been picked up off a previous

site and any structural issues repaired. Another important point for the second hand home buyer is to have their property secured first before buying the home. “The councils are taking longer today to do building permits, there are changes to the building codes that take longer to process, and with Licensed Building Practitioners you’ve got to have licensed designers to do your permits. “There’s a lot of changes and it all takes time. You may find you have a new home and nowhere to put it.”

Second-hand homes are a great alternative for first home buyers, rentals, or people looking for character homes.”

DAVE McGAFFIN DRILLING • Pile Driving • Drilling - Soak Holes - Offal Holes - Foundation Holes

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Tauranga - Taupo Phone: 07 574 2375 Fax: 07 5742376 Email: hire@mcleodcranes.co.nz Web: www.mcleodcranes.co.nz

Tel: 07 332 2112 Mob: 0274 972 774 PO Box 300 Ngongotaha 3041 mcgaffin@xtra.co.nz

Business North / November 2012

TECHNOLOGY » NZ Food Innovation Waikato

New facility for product development Karen Phelps New Zealand’s first and only independent product development spray dryer is already receiving expressions of interest from companies wanting to use the facility to springboard their businesses and create new products. “We are talking quite closely with a number of companies who want to come and use the plant,” says operations manager Dave Shute. Although the primary focus of the $11 million product development spray dryer facility is currently milk products, Shute says companies have already expressed interest in processing other food products in the plant including fruit and vegetable extracts, pharmaceutical and nutraceutical products. “We are looking for commitment from companies wishing to process other products. Then we will spend the extra money to add this capability and equipment to the plant,” says Shute. The spray dryer facility was primarily funded by Food Innovation Waikato Ltd, the Waikato component of the Government-sponsored New Zealand Food Innovation Network. The stainless steel dryer is 10.5 metre high and weighs 7.5 tonne. Capacity of the multi-purpose spray dryer is one-half tonne/hour. The spray dryer facility has two main types of clients: those undertaking short trials to prove new products and those that wish to book in production time for already proven products to grow their business. “Our message out to the market is that we’re open for business and we want to help companies create new products and reach new export markets,” says Shute. He believes the facility could be key for moving the dairy industry from a focus on commodities to value-added production.

Food Innovation Waikato’s product development spray dryer facility is now open for business. “So much milk in New Zealand is solely turned into commodities. It goes offshore and while the farmer gets the pay-out they do not get any value added. The big multi nationals overseas are getting

Aurora takes quality assurance to next level Aurora has been heavily involved with the New Zealand spray drying project at Innovation Park for the last few months presenting and installing a magnetic separation system for optimum quality assurance. In the spray drying facility, Aurora installed a MAG-RAM™ self-cleaning magnetic separator and a spherical pneumatic line magnetic separator to adequately extract and retain all magnetic contamination. “These high strength magnetic separators are designed for efficient extraction and retention of weekly magnetic wear fines though to larger ferrous contamination such as rust and tramp iron,” explains Aurora marketing manager Brett Etchells. Aurora Process equipment is 100% New Zealand owned and operated with representation throughout Australasia. The company has been supplying the local and off-shore markets with high quality process equipment and magnetic separators for over 15 years. Etchells says that Aurora has established strategic partnerships with magnetic consultants globally to ensure its products and advice are leading the way in the magnetic separation industry. The Aurora magnetics team offers a range of services including validations of existing magnets on site. The magnet

validation service assesses magnet quality and performance using HACCP endorsed strength, design and condition tests. This data is measured against company and industry specifications and presented in a report along with any necessary recommendations.

the thick end of the margin off that milk. We should be processing it into New Zealand products with our labels and branding,” he says. The aim of the facility is to provide a stepping

stone for New Zealand businesses to grow and come up with speciality products without having to invest capital up front in expensive plant.

ACHIEVING EXCELLENCE IN PROCESS SOLUTIONS

These documented validations are a reference for auditors and health and safety officials and provide information on trends and historic readings to identify discrepancies or reductions in magnet efficiency. The Aurora team of consultants and engineers work with clients to provide a complete solution for the client’s particular application to minimize the risk of contamination on their production line which has the potential to physically damage plant, and even more critically, severely impair both the quality status of brands and the consumers’ perception of them. Etchells says that the company’s solution for the spray drying facility at Innovation Park is indicative of the company’s sound understanding of the food industry’s requirements. “At Aurora we stand close behind our product and all our industry leading brands are backed by expert advice, quality, installation options and scheduled servicing that is second to none. At Aurora we understand the business of keeping your process running.”

• To page 4

Aurora designs, manufactures and supplies quality equipment for efcient process solutions in many industries. Meeting excellence every day with our products, systems and service.

Call us today 0800 55 77 33 | www.aurora-nz.com

TECHNOLOGY » NZ Food Innovation Waikato

Business North / November 2012

Spray dryer facility targets new product development • From page 3 Shute says companies can build up their supply chain and client base to sell into which makes it easier for them to eventually fund their own facility when the time is right. “The plant is already built and certified with qualified staff and it’s located near AgResearch and the University. All businesses have to do is focus on getting their product to the market and selling it. “The measure of success for us it to have businesses come through this facility and then later go out and build their own facility.” Shute points to the Dairy Goat Cooperative, which has already committed to utilising 40% of the plant’s capacity. The company’s commitment was a critical factor in creating the commercial case and gaining government funding and approval to build the plant as a true private public partnership. “Almost all Dairy Goat milk goes out of New Zealand with their brand on it and that’s where they make the real money in the market,” says Shute. The Cooperative’s chief executive, Dave Stanley, says the dryer facility will help the company bring on extra capacity to meet expansion requirements. “We’re going through a major growth phase at Dairy Goat Cooperative and intend to install a second dryer on our Hamilton processing site within the next few years. Using the new dryer at Waikato Innovation Park to produce our goat milk powders has provided us with the perfect bridge.” Shute says the new facility will also give businesses greater control over the quality of their product. He points to Asia as a rapidly growing market. “The Chinese like to buy products as they see them on the shelves in New Zealand. They know the product is reputable. It’s a huge market. For example the cost for infant formula in China is $60,000 – $80,000 per tonne.”

The facility is located on the Waikato Innovation Park campus in Hamilton. The Park was funded by Hamilton City Council and other venture capitalists with a genuine desire to help the New Zealand economy grow, says Shute. The main sponsors of the spray dryer facility are Tetra Pak, Technopak and Apollo Projects. Virtually the entire project was locally made. “It’s very exciting. We have a lot of people come through and there is certainly a lot of entrepreneurial spirit out there. I’ve been amazed,” says Shute. He says there has also been interest from farmers looking to add value to their milk. “But often people only have part of the formula they need to be successful. “It’s not just about having the product and the manufacturing facility. You also need the market and a way into it.” Shute says the aim is not to make money but to help New Zealand businesses to grow: “If we break even we’d be happy. We are an Innovation Park and as such we are a springboard to help New Zealand businesses get off the ground and grow the New Zealand economy.” QUICK FACTS Finance for the dryer came from Innovation Waikato Ltd debt and a Government grant of $3.95 million. Construction completed in April 2012, operational in May. Initial focus on manufacturing whole milk powders. Long-term strategy for the plant is to expand the spray dryer’s capability to manufacture infant formula, fruit and vegetable juice powders. The dryer is the Waikato component of the NZ Food Innovation Network. Other NZ Food Innovation Network centres are located in Manukau, Palmerston North and Christchurch.

HENDL & MURRAY ENGINEERING LTD Best Quality – On Time – Every Time Hendl & Murray Engineering Ltd Tawa Street, Melville, Hamilton 3206 Ph: 07 843 8233 Fax: 07 843 8477 www.hmengineering.co.nz

The spray dryer facility is located on the Waikato Innovation Park campus in Hamilton.

The stamp of quality Best quality on time, every time is the catchphrase of Hendl & Murray Engineering Limited.

The network is a Government initiative to encourage innovation in the Food Sector, with the ultimate goal of increasing exports.

This was recently proven when the company was involved in the manufacture and installation of a stainless steel baghouse filter housing for New Zealand Food Innovation (Waikato) Ltd (NZFIW).

Hendl & Murray Engineering Ltd is a privately owned company founded in 1976 by Ron Hendl to carry out the installation of plant equipment for New Zealand’s domestic dairy industry. Church says this is a key point of difference as Hendl is still involved in the day to day operation of the business. “We pride ourselves on being a company that operates on integrity. This comes from the fact that the person who started the company still works in it today.”

The aim of this piece of plant is to capture any milk dust particles that may escape from the milk drier exhaust significantly reducing product wastage during processing. The baghouse filter housing measures 2.5 metres wide by 9 metres high. Hendl & Murray Engineering business development manager Scott Church says that the project involved a very high level of finish as well as sound project management to ensure installation was completed on time.

• Locally owned and operated • Qualified welders in stainless and carbon steels • Silo and vessel fabrication, both on and off site • Piping systems, processes, special purpose fabricated machinery • Dairy, food, beverage, chemical and pharmaceutical industry experience HME ARE PROUD TO HAVE BEEN A PART OF THE INNOVATION PARK SPRAY DRYER PROJECT

Hendl & Murray Engineering also supplied a 40 cubic metre milk silo complete with agitator, chilling jacket and insulation for the project. “It was a late decision to include a second silo. We were the only ones capable of completing this part of the project in the quick turnaround required. This project clearly demonstrated that in everything we do we are able to meet very high standards and delivery expectations.” The project was part of a new spray drying facility as the regional component of the New Zealand Food Innovation Network.

Hendl &Murray Engineering now operates globally and has expanded its services into the design and fabrication of tanks, vessels and silos. The company focus is on providing manufacturing and engineering solutions to the dairy, food and beverage, pharmaceutical and chemical industries worldwide. A project completed recently by the company across the ditch was fabrication of six 540 cubic metre sugar hoppers for Sugar Australia. Hendl & Murray Engineering operates a fully equipped workshop in Hamilton. The 1100sqm main stainless steel workshop has the facilities to manufacture tanks, vessels and silos along with specialty process equipment and piping components. The company is constantly investing in plant, equipment and training to ensure the highly qualified team of around 40 tradesmen continually produce the quality to meet both the company’s own exacting standards, and those of its customers.

TECHNOLOGY » NZ Food Innovation Waikato

Business North / November 2012

Engineering expertise in dairy sector Karen Phelps NDA Engineering started as the engineering arm of a cooperative established to service the diverse needs of the dairy industry. This extensive experience has equipped the company to successfully manufacture the new spray dryer facility for New Zealand Food Innovation (Waikato) Ltd. NDA took on not only the manufacture and mechanical design but also installed the dryer. “By being involved end to end it gave us the ability to be more flexible with our production scheduling, which allowed us to be more cost effective for the client,” says NDA director Mark Eglinton. The project was nothing technically new for the company although Eglinton says there is pride in having been involved in such a high profile local project. He says that NDA Engineering has manufactured every spray drying unit in New Zealand since 1970. NDA Group is a New Zealand based group of companies which specialises in the fabrication of stainless steel process vessels and heat exchangers for industry as well as the provision of other specialist products and services to key markets around the world. Based in Hamilton, NDA’s origins date back to 1894. By the 1950s the company had moved into the fabrication of high precision stainless steel vessels and vats for the New Zealand dairy industry.

Today the Group’s companies design, manufacture and service products for a wide range of process industries including the dairy, wine, brewing, chemical, mining, pulp and paper, pharmaceutical and food and beverage industries around the globe. Eglinton says the company’s long history of working for the dairy industry means that for many there is only one firm to turn to due to NDA’s incomparable knowledge in this area. “In New Zealand we have a capacity base that is unrivalled and can turn projects around in a very short space of time. We offer a competitively costed outcome and stand behind our work. “We are very much of the view that we are only as good as our last project. We therefore approach every project with the same resources no matter if the project is large or small,” says Eglinton. A key to fast turnaround is the ability to allocate various aspects of the project to whichever of its facilities will give the best outcome for the client. For example a recent project undertaken was for the new Fonterra Darfield milk powder plant. NDA completed the mechanical design, manufacture and installation of the evaporation and spray drying systems for the plant. “Complex parts were made in our Hamilton factory. Less complex parts made in Invercargill and the service team to support the installation came from Timaru. “If we can do things in the most efficient way then we can share that value with the client which means a more cost-effective outcome.”

We are very much of the view that we are only as good as our last project. We approach every project with the same resources no matter if the project is large or small.”

sales@nda.co.nz

NDA Engineering has extensive experience in manufacturing plant for the dairy industry. NDA is presently seeking to grow its footprint in the area of installation, offering a more comprehensive solution to clients. “This gives us better quality and control over timing resulting in a better delivered cost for the client,” says Eglinton. NDA also manufactures in New Zealand for the Australian market recently delivering a number of complex processed water evaporation systems for the processed water industry.

www.nda.co.nz

For Australian clients the New Zealand base can offer a more cost effective solution due to its high levels of knowledge in products for the dairy industry, which NDA has translated into a water evaporation solution. ‘We are now globally recognised for our skills in the area of complex vessels. “We have fine-tuned our project management to be more efficient simply because of the number of these systems we have built over the years.”

WIND ENERGY » New Zealand Wind Energy Association

Business North / November 2012

Wind energy industry powers ahead Karen Phelps A new wind farm under construction will take the number of New Zealand wind farms to a total of 17, which together will provide more than 5 percent of New Zealand’s electricity, says Eric Pyle, the chief executive of the New Zealand Wind Energy Association (NZWEA). Meridian’s Mill Creek wind farm, located just outside of Wellington, will cost an estimated $169m to construct with an annual average operating cost of $3.3m. Mill Creek will produce on average 235 GWh of power per annum, enough electricity to power the equivalent of 30,000 average New Zealand homes each year. The Mill Creek wind farm will complement Meridian’s West Wind farm. The project will extend the contribution of renewable energy from the city to the wider Wellington region. Between West Wind and Mill Creek, Meridian will produce enough energy to power the equivalent of 100,000 average New Zealand homes. “We have a strong pipeline of development options in New Zealand. “Mill Creek will make a valuable contribution to our renewable generation portfolio and is another example of renewable energy meeting the country’s future energy needs,” says Meridian chief executive Mark Binns. The NZWEA is a membership-based industry association that works towards the development of wind as a reliable, sustainable, clean and commercially viable energy source. Pyle says that New Zealand’s wind energy industry is powering ahead as it is increasingly recognised that wind energy is a cost-effective form of new power generation and an attractive investment option. “From the point of view of an investor, the major advantages of wind farms are that they can be built quickly and sized to fit both the developer’s strategy and market requirements,” says Pyle. “This means we get the right amount of generation, in the right place, at the right time.” He says overseas companies are actually investing in wind farms to help off-set rising energy costs. Not only does investment in a wind farm provide them with enough energy to run their business but

Meridian’s new Mill Creek wind farm will complement the nearby West Wind farm. any surplus can be sold back into the grid for profit. He expects a similar trend in New Zealand in the future. “Wind is likely to be supplying 20% of New Zealand’s electricity by 2030.” Preparatory civil works have already started on the Mill Creek project, with full power expected by mid-2014.

Mill Creek will make a valuable contribution to our renewable generation portfolio and is another example of renewable energy meeting the country’s future energy needs.”

Wind generation growth offers job opportunities Chief executive of the New Zealand Wind Energy Association (NZWEA) Eric Pyle says that the planned Mill Creek development will further increase the opportunities for job growth in the industry. “Last year over US$280 billion was invested in clean energy globally and $84 billion of that was in wind. “There is huge potential for New Zealand businesses that develop niche skills and products from their experience with our tremendous wind resource. “A cluster of businesses have developed skills and expertise in wind energy as the Manawatu wind farms expanded and some of these businesses now export services and skills overseas,” he says. A report released in June which was prepared by economics consultancy BERL for the NZWEA showed that there will be considerable growth in employment in New Zealand’s wind industry. The report indicates that total employment

in New Zealand’s wind industry could grow from 764 full time equivalent jobs to 1430 by 2030. It is the first report to identify current employment in the industry and its potential growth. Pyle adds that if wind power supplies 20 percent of New Zealand’s electricity needs, the wind industry will generate employment and GDP on a par with other industries such as the oil and gas exploration and extraction sector. He says that New Zealand businesses are already taking advantage of the opportunity, developing skills, expertise and technology and then exporting these to the continually expanding international market. Pyle says that as the BERL report does not take into account the potential growth in other businesses supporting the wind industry, and their international opportunities, the employment and GDP potential is even greater than the report indicates.

WIND ENERGY » Higgins Contractors

Business North / November 2012

Higgins builds up sector experience Karen Phelps As head civil works contractor for the $169m Mill Creek wind farm project, Higgins Group is responsible for the works associated with constructing access roading, the bulk earthworks, pavement construction, trenching cabling, tower foundations and associated drainage and structures. The Mill Creek site is located near Wellington, just north of Meridian’s West Wind Farm. The first phase of the Mill Creek project, starting in September, is the construction of the site access from Spicers Forest in Porirua through the Spicers Forest to the core site entrance on Boomrock Road off Ohariu Valley Road. Higgins project manager David Rubery, says one of the key focuses has been on ensuring a construction methodology that meets the specific consent conditions for the project including work hours, traffic loadings and noise control. “For example in order to mitigate effects on the Ohariu Valley residents all construction traffic is restricted to 7am-7pm weekdays and only crew vehicles accessing the site over the weekend,” explains Rubery. “Specific traffic management plans will accommodate local activities, for example horses being ridden on the road by residents.” Higgins Projects division, the major project delivery arm of Higgins Contractors, will manage the civil works with Higgins Contractors carrying out the aggregate and concrete manufacture and supply and pavement construction. Key Higgins subcontractors include Goodmans Contractors responsible for earthworks and drainage, Brian Perry Civil constructing foundation bases and Blackley Construction for trenching and cabling. The project was bid competitively using the ‘NEC3 Option C’ contracting model where there is

Higgins has been involved in the construction of many New Zealand wind farms including the West Wind project. an agreed target price with costs charged in with a transparent margin. The key result areas for the project are health and safety, environmental and sustainability, programme and delivery, stakeholder and traffic management and collaborative working. “If these key result areas are met or exceeded, and the project is delivered below the target price, the saving is shared between the parties. If the project costs go over the target price the additional costs are shared to an agreed proportion. “This drives the head contractor, subcontractors and client to work collaboratively to find

d.rubery@higgins.co.nz

opportunities, innovation and smart construction methodology to deliver the project below the target price,” explains Rubery. Higgins Contractors’ provides a comprehensive range of services including road construction, pavement surfacing, network maintenance, road marking, signage, traffic management and property. The company covers the spectrum of civil roading and infrastructure including urban and rural roads, highways, private and public infrastructure developments. Higgins Contractors is backed by the comprehensive resources of Higgins Group.

Upon the completion of Mill Creek, Higgins will have been involved in the construction of a sizeable portion of New Zealand’s wind energy production accounting for 420 MW of energy generation in New Zealand. Higgins was the had civil contractor for the Meridian Te Apiti and West Wind wind farm projects and TrustPower Tararua T3. The Mill Creek civil works are programmed for completion by March 2014 with Siemens starting turbine delivery and assembly from April 2014. Mill Creek is planned to be operational by mid2014.

OIL & GAS » Refining NZ

Business North / November 2012

Investment secures plant’s future Karen Phelps Around $170 million will be spent in New Zealand during Refining NZ’s $365m Continuous Catalyst Regeneration Platformer (the Te Mahi Hou project). The company has already begun ordering equipment and materials totalling NZ$110m. “We have a virtual team working on the project,” says Refining NZ communications and external affairs manager Greg McNeill. “Engineering is being completed in California with the lead in this undertaken by WorleyParsons with major equipment sourced from India and China.” In March next year work will begin clearing part of the existing refinery, removing two crude oil tanks in order for construction to commence. Construction of the foundation will take around 12 months to complete. The size of the investment means Te Mahi Hou required shareholder approval and an ordinary resolution was put to the annual meeting held on April 27. McNeill says that the majority of the board had recommended that shareholders support the motion to invest in the project. The vote at the company’s annual meeting saw 64.5% of shareholders vote in favour of the project, which will replace Refining NZ’s existing petrol making plant (semi regeneration platformer) that has been in operation for around 50 years. This would otherwise require an investment of approximately $105m to extend its operational life beyond 2015.

The Te Mahi Hou project is part of Refining NZ’s bid to realise its aim to supply 50-80% of New Zealand’s fuel needs (diesel, petrol, jet fuel, ship fuel, bitumen). Currently the company supplies around 55% of New Zealand petrol needs aiming to increase this to 65% after the project. In all, around 40% of New Zealand’s total energy needs are met by products from the company’s Marsden Point refinery. Te Mahi Hou will allow a further three million barrels of crude to be processed on average each year, an increase of approximately 8%. McNeill says the project will result in greater energy security for New Zealand. “By making petrol here it means we can do it cost effectively and can provide the fossil fuel New Zealand needs with the lowest environmental footprint.” He says that new kit being installed will allow the company to make the plant more energy efficient. “This will lower carbon emissions by approximately 14% for every litre of fuel produced, a saving of around 120,000 tonnes of carbon per year. “This will help us to meet our obligations under the Negotiated Greenhouse Agreement with the Crown which would otherwise require additional investment. “Te Mahi Hou secures our ability to meet New Zealand’s growing demand for energy, and continues to improve our competitiveness against imports. “It contributes to New Zealand by strengthening the security of fuel supplies, reducing environmental impact and creating employment in Northland and across New Zealand.”

Te Mahi Hou secures our ability to meet New Zealand’s growing demand for energy, and continues

New chief executive appointed Sjoerd Post has been appointed as the new chief executive of Refining NZ succeeding Ken Rivers. Post, pictured right, is currently the executive vice president, downstream strategy and portfolio, at Shell International Petroleum Co Ltd based in London. Post has held this position for the last year after running Shell’s global aviation fuels and lubricants business for the previous five years. Refining NZ says that Rivers, who has been instrumental in the development of the Te Mahi Hou project, will continue as chief executive until December.

Tough times for fuel industry Refining NZ’s half year results to June 30 show the first six months of 2012 has been volatile. “Refiners margin has not been as strong as expected and the New Zealand dollar is still strong,” says Greg McNeill. “The average refiners’ margin for the six months was US$4.36 and with an exchange rate averaging at US81cents. “To put this in perspective the previous year had an average refiners’ margin for the 12 months of US$6.56 and with an exchange rate averaging at 70 US cents.” McNeill says this has not been aided by slow economic growth in India and China, which has

reduced demand for fuel globally. McNeill says times are difficult for everyone in the industry with squeezed profit margins but says rationalisation of the sector in Europe, the US and Japan and the announcement of the closure of Shell and Caltex refineries in Australia will help. “Key closures will improve refinery margins and shows Refining NZ is highly competitive, particularly in comparison with Australian refineries,” he says. Refining NZ is unique in that it has a floor and capped price built into its agreements with key shareholder customers in New Zealand giving the company a more secure, guaranteed income.

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Business North / November 2012

OIL & GAS » Refining NZ

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OIL & GAS » Industry News

Business North / November 2012

Too many barriers to oil exploration says PEPANZ Karen Phelps New Zealand has been deemed as “woefully underexplored” for oil, with only 27 exploration wells drilled outside Taranaki and less than five in most offshore basins. The Petroleum Exploration and Production Association New Zealand (PEPANZ) chairman Chris Bush says that one reason is simply that there are more attractive locations for overseas investors citing issues such as remoteness, lack of an immediate market for gas, uncertainty concerning environmental regulations and protected areas and disputed land claims as the key areas making overseas investors nervous. New Zealand is ranked 20th out of 147 jurisdictions in terms of barriers to oil and gas investment. “We need to take these concerns seriously – both government and industry need to work together to ensure we send a clear message to potential investors that we, as a country, are open for business and what the rules are.” He thinks one key to creating the climate to encourage investment is the industry working with both government and communities to help people understand the benefits of the oil and gas industry in New Zealand. Bush says that Kiwis benefit hugely when exploration work takes place in this country. “Around $300 million in company taxes is from the petroleum industry and $400 million in royalties each year. “To date over $4b in royalties has been paid. The petroleum industry in New Zealand currently provides more than 7,000 jobs to Kiwis nationwide and this is forecasted to increase.”

“We need to take the time and explain why it is important to grow oil and gas exploration here in New Zealand, so communities have an understanding of the benefits and the future energy situation we may face without it. “Here in New Zealand more than 60% of our energy comes from oil, gas and coal. “As the population grows so our energy demand grows. Where will that energy come from? “We either have to import it from overseas or develop it from resources within New Zealand creating jobs, royalties and taxes in this country. We can do this in a way that protects the environment as well. It’s not an either/or scenario.” He says offshore drilling is essential. “In New Zealand we have 15 times more area below the sea compared to land. “Exploration of our offshore basins is essential, the largest discoveries we have made to date are off shore.” Bush says that in order to be successful in the offshore basins, access to prospective acreage is vital. “We need to shoot seismic and drill exploration wells. “If the chance of a discovery is 10-20% for an exploration well that means 8 or 9 exploration wells will be unsuccessful. “We have already seen this playing out in the Taranaki offshore where of 82 exploration wells drilled to date only 5 have resulted in a commercial discovery,” he says. Bush says that engaging with communities, informing public opinion and dispelling mistruths will help grow public confidence. “And public confidence is what the government needs if it wants to turn its goal of increasing oil and gas exploration into a reality.”

The Umoroa 3 oil exploration vessel in action off the Taranaki coast - PEPANZ says there are too many barriers to oil exploration in New Zealand.

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Company managing director and owner Chris Whitaker says that a major factor of the company’s success is completing contracts with a high degree of difficulty in their delivery. The company has made a major contribution to territorial authority and central Government capital works infrastructure development in the North Island of New Zealand.

A significant project was being head contractor and responsible for the design and build of the Te Rewa Rewa Bridge in New Plymouth. The pedestrian bridge achieved worldwide acclaim and several international awards. More recently WCE completed the Taranaki Velodrome. The WCE head office is located in New Plymouth and the company is a family owned enterprise. WCE owns and operates $9 million of plant and equipment. The company operates a workshop facility for the up-keep and maintenance of its vehicles and machinery to ensure that all machinery is maintained to a high and safe standard. WCE also owns sufficient equipment for all its construction activities including scaffolding, traffic management, confined space rescue and gas detection, compaction and earthworks, carpentry and concrete placement and survey. Work-crews are assigned with vehicles carrying complete kits of equipment items and tools. The company employs around 120 staff and is ISO 9001 accredited and ACC tertiary level accredited. WCE has also achieved NZTA’s highest level of pre-qualification for construction and bridges. Whitaker says that the company aims to continue to grow and remain a leader in its field completing quality work on time and safely to the complete satisfaction of clients.

Business North / November 2012

CONSTRUCTION » Watts and Hughes Construction

Counties East HQ sets the standard Kelly Deeks The construction of the new Counties Manukau East Area police headquarters by Watts and Hughes Construction, has demonstrated the fundamental management goals the company strives to achieve - providing a quality product, completed safely and on time and within budget. Watts and Hughes Construction finished the the eight-month project this year, two weeks ahead of schedule. Watts and Hughes Construction project manager Dennis Saunders attributes this to “good design, good project management, great sub-contractors, and a solid team effort”. Saunders has now been involved in four NZ Police station projects for Watts and Hughes Construction. Before this project he managed the third stage of the new Counties Manukau District Police headquarters on Wiri Station Road in Manukau. The Counties Eastern Area Police Headquarters building was designed by Opus International Consultants, with project management provided by OCTA Associates. “The construction documents were well prepared throughout, which makes our job easier and allows us to focus on forward planning, which in turn allows us time to master the details, resulting in a high end building being delivered,” Saunders says. He says Watts and Hughes Construction took a proactive approach to the quality of the products being incorporated into this building. “The company believes it has achieved top industry standard with the exterior product finishes, especially the exposed black oxide precast panels, which made up a large portion of the exterior cladding. “This element, along with composite aluminium panels, aluminium joinery and specialized glazing has resulted in a prime looking building. Saunders says the construction of the new centralised police hubs brings its own specific challenges and objectives. “These buildings are made to withstand major earthquakes, so police emergency services can still work at optimum levels, which means seismic and structural elements need to be well engineered and constructed,” he says. “Disciplined service trades like fire and mechanical require a high degree of floor reticulation and co-ordination, plus the added complexity of state-of-the-art detention facilities,” says Saunders. “Road policing, organised crime units, and CIB

The new Counties Manukau East Area Police headquarters - another successful project for Watts and Hughes Construction. are some of the specialised areas which require attention to detail and understanding of client needs, and which have resulted in an outstanding, functional, robust facility.” Watts and Hughes says the New Zealand Police area commander Jim Searle and his team were “fantastic clients to work with”. At the official opening of the building in May, Searle paid tribute to the Watts and Hughes Construction team, and in particular to Dennis Saunders. Searle said there had been a genuine cooperative team approach to the design and construction of the building. “Dennis and his team could not have been more accommodating to the police needs during construction, and the result was a credit to them.”

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BUILDING INNOVATIONS » Innovative Homes / Andrew Harward Builders Business North / November 2012

Focus on quality pays off Karen Phelps

Innovative Homes has built up an enviable record for creating award-winning homes.

Fresh approach brings rewards Karen Phelps Cambridge based Innovative Homes has taken out a number of awards at the Registered Master Builders PlaceMakers 2012 House of the Year Awards. The company won silver in the PlaceMakers Renovation Award up to $250,000 in the Waikato region for its work on a Hamilton bungalow. It also won a bronze in the Wintec New Homes $400,000$600,000 category, for a new build in Hamilton. The awards build on Innovative Home’s successful history. The company was started by Josie and David Willemsen and the first year they entered the Registered Master Builders awards in 2008 they came away with 13 accolades including the prestigious Waikato Life Member Award. They have won awards every year since then. The project which won them the renovation award this year saw Innovative Homes design a top storey extension with formal lounge/music room for the house and a new master bedroom with ensuite

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and walk-in wardrobe. The garage was rebuilt and an office incorporated below the new staircase. David Willemson says that the project retained the look of the original home while giving the clients the extra space they needed. The new home build the company won the bronze award for shows the company’s ability to build modern designs as well. The sleek four-bedroom home has a sunroom coming off the master bedroom leading to the pool area. This outdoor entertainment area features two built-in fires with recessed televisions above. Innovative Homes was started when the Willemsen’s had enjoyed renovating several houses and were so passionate about the process they decided to start their own company. “It really started when we built our own home, the one that we just won the award for, and people kept saying to us that the quality and design was so high we should really think about starting a business and offering the service to other people,” says Josie. The couple now employs office staff and building gangs. “We’re just one big family really and we all spend a lot of time together. There’s a great deal of loyalty and this keeps us above everybody else in terms of the quality of finish and service we achieve,” she says. Because the company is small she says this means they can focus on building unique one-off homes and offer a very personal service. “Being a small team there is a real personal touch. There is always one of us on site each day to make sure everything is happening as it should and because of this our houses tend to get built very quickly with few hassles. We all work together as a team to get a result.” The Willemsen’s guide clients through every step of the process as required from sourcing a section to design and then final build. “From our inception ten years ago the company has become a well-known and trusted home building company,” says David Willemson. “It is our drive to deliver the best service and value for money that has seen our business go from strength to strength. We aim to bring a refreshing approach to construction. “The honesty and integrity the business has been built on returns satisfied customers who are happy to recommend us to others.”

Andrew Harward has only entered the Registered Master Builder House of the Year competition twice and he has had wins both times. Harward has been in business for 10 years but has been building for nearly 20 years. He started an adult apprenticeship when he was in his early 30’s and was looking for a career change after a lifetime spent farming. “Building was something that I’d always enjoyed as a hobby so I thought I’d give it a go,” he says. Based in Hamilton, Harward now builds in the Waikato region although most of his work tends to be centred on Hamilton. The company undertakes new home builds, alterations and additions as well as light commercial work, landscaping and farm buildings. Harward is a licensed building practitioner and is in the process of becoming a registered designer under the new scheme as well. “I really enjoy the process of taking a home through from design to finished build. It also gives me greater quality control over the whole process.” Fiancée Kathy Curtis takes on the administration and marketing for the business. Harward says his focus is providing a high quality build with meticulous attention to detail for the best price. This focus on quality is evident in his award wins. “The awards are judged on workmanship not the style of the house.”

Harward took out a Manawatu regional bronze award in 2011 for the new homes under $250,000 category. The small one-bedroom studio unit had unique sound control requirements as it was located close to a railway line. The following year he took out a silver award in the same category for a four-bedroom 180sqm home which was efficiently designed to maximise use of space. He says the home represented very good value for money for under $250,000, achievable as the owner did some of the work himself. Other projects completed by Andrew Harward Builders include the administration block, assembly hall and technology workshop at Totara College of Accelerated Learning in Dannevirke. The company also completed the Dannevirke RSA redevelopment, which saw the RSA administration area extended. Harward is selective about which subcontractors he uses, only using trusted workers that he have demonstrated they can achieve the high level of detail and finishing he requires on every job. After being based in Dannevirke since he started the business, a recent move to the Waikato will see Harward focusing on establishing his business in this region. “I put my heart and soul into building a quality product. You can then drive past that house or building in 10 years’ time and be proud of what you have achieved. “It’s a great feeling of satisfaction in creating something that will last.”

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BUILDING INNOVATIONS » Matrixx Consultants

Business North / November 2012

Health sector experience a big plus Kelly Deeks Bay of Plenty architecture and mechanical engineering practice Matrixx Consultants has had a heavy involvement in the health industry in recent years, in particular a long standing involvement over the past 15 years with continuing developments at Tauranga Hospital. “As the local architects we are able to respond quickly and support the hospital from very small projects such as product selection advice, right through to reasonably significant projects like departmental builds,” says Matrixx Consultants director Jason Benton. Benton was the architect for Tauranga Hospital’s recent $5 million refurbishment of its radiology department. “The biggest challenge of this project was that the existing department had to remain operational while the builders were working around each other,” he says. “We started with effectively identifying 11 stages of the build so we could work around and through the department, maintaining separated patient, staff and construction traffic and keeping two of the x-ray machines operational.” A high-tech area with medical machinery and cabling, these type of health industry projects require a high level of health and safety and project management to ensure hospital services can continue safely and efficiently at all times. Matrixx Consultants is also now completing the enabling works for Project Waka at Whakatane Hospital. “The culmination of changes undergone at the Whakatane Hospital campus over many years to meet changing models of care and technological advances has meant the delivery of models of care is now affected by the facilities configuration of a small provincial hospital,” Benton says. “Project Waka supports a move towards more efficient and effective models of care that includes improving clinical safety and risk minimisation.” The Whakatane Hospital redevelopment includes the refurbishment of some existing structures, and the construction of a new hospital building.

Matrixx Consultants has carried out a wide variety of work in the healthcare sector. The enabling works are carried out on the hospital campus prior to the construction of the new hospital building. “We have been working around the edges of the campus to enable the main redevelopment to happen a lot more smoothly,” Benton says. “We have demolished a number of buildings and relocated some buildings to other parts of the site so we end up with a big area in the middle where the new hospital building will be constructed.” The extent of the enabling works has involved the design of a number of temporary accommodation buildings to house administration staff from buildings that were removed.

“We provide a reliable and professional service to clients who require our construction and project management skills. We are proud to have been associated with Matrixx Consultants on a number of successful construction projects”.

It has also delivered several new services to the Whakatane Hospital campus. A new Learning Centre to support staff training and development was provided from a 20-piece relocation of buildings, both from on the Whakatane site, and ex-Tauranga Hospital. A new renal facility was also built which is beneficial to the region and

means patients no longer have to travel through to Tauranga or Waikato for this service. Other recent projects for Matrixx Consultants have also grown out of long-standing client relationships, with the company having completing bank fit out work in the Bay of Plenty and Waikato over many years.

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BUILDING INNOVATIONS » Lafferty Architectural Design

Business North / November 2012

A pro-active approach to design Karen Phelps Cambridge-based Lafferty Architectural Design has built its reputation on listening carefully to clients and paying a high level of attention to detail, says company director Aaron Guerin. “Building is a big financial investment for anyone. It’s about making the process streamlined and stress-free for clients,” he says. “We have a ‘can-do attitude’ from conceptual design through to project completion.” Guerin brings more than 16 years architectural experience to the firm. Before establishing Lafferty Architectural Design in 2007 Guerin was employed by a number of high profile design practices in New Zealand and overseas. Lafferty Architectural Design works throughout New Zealand and specialises in designing distinctive residential, commercial and industrial architecture. It also specialises in small- and largescale renovation projects. The company undertakes the full spectrum of design work from large scale, multi-million dollar commercial and residential projects, through to smaller scale renovation projects. Most clients are repeat clients or have heard about the company from previous clients. Guerin says Lafferty Architectural Design adopts a proactive approach to design. “We recognise the importance of reacting to our clients’ wishes - from the first consultation through to the design documentation and 3D visualisation stage, and finally to the moment they step foot through the door of their new home or business premises,” he says. “Communication is vital; letting our clients know how things are progressing.

This stunning renovation of the Mulgrew residence transformed a small weatherboard home into a fantastic contemporary living space. “Our team of designers, technical consultants and project managers are on hand and ready to guide clients step-by-step through the entire design and build process; advising, listening and answering any questions they may have.” Lafferty Architectural Design offers a free initial no-obligation consultation. If the client wishes to proceed with work then a detailed brief is taken

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highlighting what the client wants to achieve. A fee proposal is also prepared so that right from the start the client is aware of what the design costs will be. 3D computer software allows the client to view the finished product before building starts. Lafferty Architectural Design holds a 2012 category 1, 2 and 3 building design license which allows it to design buildings from a single story up to more than 10 storeys high. One of their most recent residential projects was the extensive renovation of the Mulgrew home, designed for a professional couple with a young family needing more space. The renovation of the weatherboard home took a year to complete and involved the creation of a new entrance and the addition of a second living space, as well as a pool area, study and two-and-a-half car garage. Guerin says Lafferty Architectural Design has enjoyed consistent demand in all sectors. “We are passionate about what we do, and the reward for us is in seeing the finished product. “We pride ourselves on the quality of the designs that we produce and the detailing of our plans, as well as our ability to listen carefully to our client’s brief and exceed their expectations with the designs that we create.”

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BUILDING INNOVATIONS » Visionary Builders

Business North / November 2012

Foresight, planning help smooth over problems Karen Phelps Having built up a sound knowledge in renovation work means Tauranga-based Visionary Builders can often predict problems before they occur, says company director Simon McCaul. “Quite often with renovation work there can be a lot of unforeseen things. “So it is about having the foresight to allow for these things as well as the ability to think on your feet and make quick decisions to keep the job moving along,” he says. Visionary Builders undertakes new home builds as well as having built up considerable expertise in renovation and addition work. “With regards to renovation projects we try to make clients as aware as we can at the beginning that there will be things we can’t see,” says McCaul. “With the experience I have I can usually predict what some of these things will be and allow for them in the pricing. “We take an honest approach and its important clients realise this as sometimes people can accept a lower quote for a builder but not realise there might be a lot of hidden extras,” he says. The company has recently completed a large renovation project in Tauranga, rebuilding the upper floor and extending the basement of a weatherboard and brick 1950s home.

The home is now a four-bedroom home with open plan dining/lounge area making the most of the panoramic harbour views. Visionary Builders was established in 2003 when McCaul decided he had the skills and vision to set up as an operator who would play an important role in the development of new homes, alterations and building projects in the Papamoa and wider district. He has carefully set out to ensure he employs top quality and experienced tradesmen, can offer competitive pricing options and stay abreast of new products and building techniques. “I am a hands-on builder. When I learned my trade I knew it was essential to do things right the first time and my regular on-site presence ensures that happens,” he says. McCaul, who has around 25 years’ experience as a builder, takes a hands-on approach to each project including regular communication with clients. He employs four to five full time staff and McCaul’s partner Tracey completes the office work for the company. McCaul cites his choice of both staff and subcontractors as vital to achieving high quality results for his clients. McCaul is a Licensed Building Practitioner and Visionary Builders is a member of the Certified Builders Association of New Zealand and as such offers clients a Certified Builders guarantee of quality workmanship.

Visionary Builders undertakes new home builds as well as having built up considerable expertise in renovation and addition work.

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BUILDING INNOVATIONS » Darryl Church Architecture

Business North / November 2012

The new teaching facility and wood processing workshop at Waiariki Institute of Technology - sustainable and stylish design.

Combining style with sustainability Kelly Deeks A stunning new timber building situated on the campus of the Waiariki Institute of Technology’s is testament to the skills of Rotorua’s Darryl Church Architecture. The company won the design competition for the new teaching facility and wood processing workshop at the Institute’s School of Forestry and Primary Industries, and subsequently also got the contract for the building. The new building was completed by the end of 2011 and has been occupied by staff and students this year. “We’ve had really positive feedback, and the classrooms have been booked up constantly,” Darryl Church says. “Everyone is fighting to get a classroom space.”

Darryl Church says the design brief was basic but included the need for the new facility to be built from timber to reflect the nature of the campus, which teaches courses in agriculture and horticulture, wood manufacturing and wood processing, as well as forestry operations and management. Darryl Church Architecture took cues from the site when designing the new facility. “Being a sawmill, there are a lot of stacked pallets of timber around the site, and we used those to inform our design,” Church says. “From there we took the basic idea of the saw milling process, where a raw log is sawn in half. “Teaching and administration are separated from the workshop and laboratory, with a circulation space in between, presented as a slice by a saw blade.” The design brief also stipulated use of environ-

mentally sustainable design (ESD) principles. Darryl Church Architecture designed a passively ventilated building, with rainwater collection from the roof and solar hot water heating, as well as on site sewerage treatment, which is then used to irrigate the gardens on site. Church says the company won the contract, as well as the design competition, after giving their clients the confidence that the budget would be met and satisfying incorporation of ESD principles and commitment to designing a building constructed out of timber. The building has already won a Resene Colour

Award for Educational buildings and was a finalist in two categories in this year’s New Zealand Timber Design Awards. Darryl Church Architecture has scooped several industry awards since the company was established in 1996. Church says he enters projects into awards most years, and the company uses then as a benchmark for excellence. “It’s exciting for clients to know their project is up there with the best, and it’s reassuring for us to know we’re delivering high quality architecture and design,” he says.

We’ve had really positive feedback, and the classrooms have been booked up constantly.”

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Business North / November 2012

BUILDING INNOVATIONS » Gudsell Designer Homes

Father and son form a winning team Kelly Deeks Waikato-based family owned and operated company Gudsell Designer Homes is currently designing its new showhome in Matamata. Construction is due to start later this year and the home will be open for viewing next April. Gudsell Designer Homes is owned and operated by father-and-son team Peter and Matt Gudsell. Formerly running their own businesses, the Gudsells decided to join forces four years ago with one employee, and have since built the business up to a team of seven full time staff, based in both Matamata and Hamilton. Peter has more than 25 years experience in the building industry, while Matt has more than 10 years of building industry experience. With Peter’s knowledge and experience, and Matt’s keen eye for detail and quality, the pair make an award winning team that can guide their clients in the right direction. “It is our aim to provide our experience and knowledge to make a building experience with us easy and enjoyable, yet exciting at the same time,” says Matt Gudsell. “We pride ourselves on the superior level of finish that is achieved in all our projects. We use a competent and enthusiastic team of skilled and qualified trades people, who offer personal, friendly and professional service with attention to detail and client satisfaction guaranteed.” Gudsell Designer Homes primarily specialises in residential design and build, and also completes renovations and additions. While the majority of Gudsell Designer Homes are designed in-house, the company has chosen to collaborate with award winning Tauranga architectural designer John Little on the design of the new showhome. “We want to build an architecturally designed showhome with different interior and exterior features that will showcase our high-quality workmanship and stand apart from other homes,” Gudsell says. “ Gudsell Designer Homes has had success at the Registered Master Builders House of the Year awards for the past two years.

Gudsell Designer Homes has built up a reputation for superior finish and quality in its homes. In 2011 the company won a silver award in the New Homes under $250,000 category, and a gold reserve in the New Homes $600,000 to $1 million. This year Gudsell Designer Homes is off to the national competition again with a gold award and Waikato category winner for the New Homes $250,000 to $350,000 category. The category winner this year was a 235sqm aged-look brick clad house, with band-sawn cedar

We want to build an architecturally designed showhome with different interior and exterior features that will showcase our high-quality workmanship.....”

above the windows creating an Old English look required by the home owners. The interior features varied ceiling heights and classic mouldings. The kitchen has a spacious scullery and breakfast bar made from engineered stone, and the bathroom and ensuite feature lavish tiles and vanities. Gudsell says the competition judges scrutinised every nook and cranny of the house for quality workmanship, and found it from the moment they

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BUILDING INNOVATIONS » Pepper Construction / Chris Lingard Business North / November 2012

Aim to make new housing affordable Kelly Deeks Long-established New Plymouth construction company Pepper Construction is planning to focus on rejuvenating the housing side of the company’s workload, having diversified in recent years to the light commercial sector. Pepper Construction was started in 1936 by Len Pepper, as an independent housing contracting company. Len was later joined in the business by his sons Graeme, a civil engineer, and Lewis, with a background in carpentry. Today the company is run by Graeme and his son Andrew, who also has a civil engineering background. They employ eight experienced builders and have a raft of good quality contract labour to engage when the workload requires. Andrew Pepper says when he joined the company in 1998, its main focus had changed from spec and state housing to light commercial projects. Since the 1980s and more so during the global economic downturn, Pepper Construction focused on light commercial work as well as alterations and additions to both residential and commercial buildings. “The late 1980s saw the end of the government housing contracts, the growth just stopped in that area so Pepper Construction began to diversify into light commercial work, particularly in the schools and education sector,” he says.

“We had always had the skills to do light commercial work, with Graeme as a civil engineer, and me with that background as well.” “We have converted warehouses to offices, and we’ve done a lot of strengthening work, which has started to come through with new building codes whenever an old building is altered or added to,” Pepper says. However, with confidence beginning to return to the new homes market since the global downturn, Pepper Construction is poised to start new house and land packages again. The company has secured a local plot and is currently subdividing it into about 20 sections, and will offer house and land packages from $300,000. “It’s all affordable housing, there’s a real market for people to live in regions where the land costs aren’t as high,” Pepper says. “We can offer these affordable packages by having cheap land and keeping the houses smaller. Many people have a lot of under utilised space in large houses. “Our designs are providing a lot more light, indoor-outdoor flow, and a higher stud in living areas to create the feeling of a larger space.” With double glazing, modern insulation in the walls, ceiling and under the floor, and a north facing aspect, Pepper Construction can provide a good and healthy living space with reduced heating costs. The company is also reducing costs in building materials by reducing the variety of claddings used. “We’ll keep it simple for a start and make it able to have value added later on,” Pepper says.

Pepper Construction says new housing can be affordable.

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Chris Lingard Construction does a wide variety of building work.

Diversity ensures success Kelly Deeks Registered Master Builder and Licensed Building Practitioner Chris Lingard Construction is a locally owned Morrinsville building company with more than 40 years experience in a wide range of building and design projects. In 2004 the company established a joinery division, Innovant Cabinetry, to enhance the services offered to its customers. Company director Chris Lingard is a builder and cabinet-maker by trade. He has been a self employed builder since 1972 and formed Chris Lingard Construction in 1980, building new homes, alterations and repairs, then later diversifying into light commercial work. After suffering an injury nine years ago, Lingard had to change the way he ran his business. As a cabinet-maker by trade, even though he went out building he had always maintained an interest in cabinet making. “I was a hands-on builder with only two men working for me,” he says. “I still wanted to stay in the trade, so I had to look at ways to expand my business so I could stay in the construction industry. “At that stage I could see a need for me to go back to my trade as a joiner/cabinet maker, so I invested in the joinery machinery and a commercial property and started Innovant Cabinetry.” The expansion of services strengthened the business, with new kitchen and new bathroom projects undertaken that require alterations able to be done in house. Within a few years, Lingard had lifted his staff up to 15. The global recession brought a downturn for New Zealand’s construction industry, and Chris Lingard Construction had to reduce staff by 50%. Having already made its name in the light commercial market, and with the joinery division already well established, Chris Lingard Construction was fortunate to have established relationships with some particularly loyal customers that kept the work coming through the slowest periods. Chris Lingard Construction has also established good relationships with loss adjusters and insurance companies over the years, and is the preferred builder for a number of clients. Lingard says in recent years there has been an increase the amount of enquiries for refurbishment work and additions in the residential field.

“It’s still slow times but we’re getting more interest now,” he says. “There has been a lot of hesitance out there, and even though the environment and interest rates are good for people to build, there is still job insecurity and the confidence isn’t there.” Chris Lingard Construction undertakes all jobs with high standards and meticulous attention to detail. Lingard constantly reminds his team of qualified carpenters, labour only builders, qualified joiner/ cabinet maker and apprentice cabinet maker, that the company is only as good as its reputation. “Our professional statement is ‘personal attention guaranteed’, and that’s what we’ve always prided ourselves on,” he says. Chris Lingard Construction has a new town house lined up to enter in to the next Registered Master Builders House of the Year Awards. “It was exciting for us as it was another new house to build at last,” Lingard says. “It was an excellent section in Taupo with great views of the lake, and we undertook the whole project from the design, to dealing with the resource consent, to completion.”

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Business North / November 2012

BUILDING INNOVATIONS » Landmark Homes - North Shore

Committed to close relationships Karen Phelps Landmark Homes in Auckland’s North Shore and Rodney is focused on developing close relationships with its clients, say owners Paul and Debbie Brett. “It’s about working with our clients to design a home that meets their budget and ticks everything on their wish list,” says Debbie. “It’s a close working partnership, which is vital during the design and build process.” The focus for the couple is on offering guidance, suggestions and recommendations drawing on their many years of industry experience. A licensed building practitioner, Paul has over 30 years industry experience, particularly in the luxury home market. Debbie is well equipped for her role in the administration side of the business coming from a background of management and human resources. The couple started the Landmark Homes franchise around four years ago and say they have been growing progressively since then. They employ a team of six, including a project manager and quantity surveyor, who have combined experience of well over 100 years in residential construction. “We are all very passionate about the industry and what we do. “The sole focus is on producing the best result. It’s about care and attention to detail every step of the way.” Engaging the right subcontractors is also a key part of the process of a successful build for the Bretts. They value reliability and skill. “They have to have the same values that we do – producing something of quality and being prepared to back their work,” says Debbie. She says with up to 30 subcontractors and suppliers involved with any new home build this becomes even more important. Debbie points to a statistic that has been bandied around the industry for some time – that well over 80% of people who build with a group home builder would never go back to that builder again. “We were horrified when we heard that statistic. We want people to come back to us and it has made us work even harder to ensure that our customers are happy. “It’s about honesty and transparency,” says Debbie. As part of this emphasis on going the extra mile the Bretts offer a free no obligation site appraisal.

Landmark Homes North Shore-Rodney offers guidance to clients every step of the way. This is especially important in the region in which they build as often sites tend to be sloping or challenging to build on, says Debbie. “It means people can know exactly what the site will mean when they build a home and start to get an idea of costs.” As a member of Registered Master Builders the Bretts can offer a ten year MasterBuild Guarantee on every home they build. “This is a real peace of mind policy because it is the only independent guarantee available in New Zealand so whatever happens their investment is safe right from the start.” The Landmark house builders North Shore office is located at Unit L Antares Centre on the corner of Apollo Drive and Antares Place in Albany. The company has a 285sqm contemporary showhome at 1 Lakeridge Close, Albany.

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BUILDING INNOVATIONS » Stewart Hanna Ltd

Business North / November 2012

Firm’s work crosses the boundaries Karen Phelps As a builder of all types of projects from home alterations and new houses to shop and office fit- outs, education projects, and light commercial builds, Hamilton company Stewart Hanna Limited has expertise that crosses the boundaries of residential and commercial building. Stewart Hanna Ltd has been in business since 1974. Started by the company’s namesake, it is now run by company employee, then partner, and owner since 2007, Steve Ross. Ross is a qualified builder by trade, having worked all around the North Island then spending 15 years as a quantity surveyor and office administrator for group home builder Keith Hay Homes before returning to the tools at Stewart Hanna 16 years ago.

Having spent time working in Auckland, Ross says business in the Waikato is a lot different, being more about people and less dollar driven. “People build relationships here and clients will follow the companies they trust,” he says. “It’s all about relationships here, and if you move around you still retain those personal contacts.” With capabilities in a range of building projects, Stewart Hanna’s staff of 11, including nine qualified carpenters (four of whom are licensed building practitioners), one apprentice, and one labourer, get the opportunity to use their wide scope of skills in both residential and commercial work. “There’s a big crossover today between commercial construction methods and residential building,” Ross says. “The types of homes being designed today have elements of what has traditionally been commercial

construction, such as large glass areas, structural steel, and a wider variety of materials being used.” He says gone are the days of houses clad solely in weather board or brick. Today Stewart Hanna frequently builds new homes with five or so different materials on the exterior cladding alone. “The days are also gone when you could only buy taps in white,” he says. “People now do a lot more homework on what

materials they want to use in their new home build. Now our clients are asking us to dismantle their taps and have them powder coated in a range of different colours. “We’ve got to think outside the square these days.” He says by thinking outside the square, Stewart Hanna is able to deliver the standard of service and workmanship it has determined through building its reputation.

The types of homes being designed today have elements of what has traditionally been commercial construction, such as large glass areas, structural steel, and a wider variety of materials being used.”

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BUILDING INNOVATIONS » Stewart Hanna Ltd

Business North / November 2012

“We’ve drawn a line in the sand which says this is our standard, this is our workmanship, and we’ve not going to go below it,” he says. “When we’re building a home - whether its $200,000 or $2 million - we’ve got to make it an enjoyable process for our clients. “We do this by communicating with them, involving them, and making them feel free to come to the site.” After 38 years in business, Stewart Hanna has built up relationships with a client base that is about 60% repeat clients. The company is currently busy working for some of those commercial clients who are commercial property landlords, altering their properties before they rent them out to new tenants. Stewart Hanna goes in to spruce up the properties with new carpets, paint, earthquake

strengthening, or whatever is needed, and if a tenant is involved will do the shop or office fit out for them. Stewart Hanna completes bank fit outs including local Westpac branches, which has very stringent criteria and expectations. “We work with a whole lot of different people,” Ross says. “ “Different branches in different communities have different needs. “We make a bank fit-out stress free for the clients, so they can operate their branches while we’re there completing the work.” If that involves working outside business hours, Stewart Hanna staff are happy to do it and understand the company’s clients continue to use Stewart Hanna because of the service and high quality craftsmanship it provides.

Stewart Hanna Ltd prides itself on the high quality of its projects.

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BUILDING INNOVATIONS » Rob Littlejohn Builders

Business North / November 2012

Two-way process brings top results Karen Phelps The same care and attention to detail that has seen Rob Littejohn Builders win many Master Builder awards is given to every project the company undertakes – whether they be large or small. “We have a reputation for building high quality high-end houses. “Unfortunately because of this people sometimes think we don’t completed entry level houses and that we are expensive but we’re not,” says company owner Rob Littlejohn. Littlejohn was born and bred in Northland and started his building apprenticeship straight out of school. He now has around 35 years building experience and prides himself in leading the way in Northland in superior detail, craftsmanship, and building management in all construction projects. He says being a local brings advantages for his customers – he knows the local area and the soil types well. “Plus to survive as a business for this long in a smaller community you have to be good,” he says. The company takes pride in building all manner

of residential homes from economic to luxurious including renovations and additions. It also undertakes light commercial work and has worked on a variety of projects including gymnasium fit-outs, restaurant refurbishments, new classrooms and ablution blocks for schools, commercial shop fit-outs and even truck testing stations. In 2010 the company completed a full refurbishment of the existing building at Whangarei Museum to incorporate a new kiwi house enclosure. As part of the company’s focus on attention to quality and detail, Littlejohn only employs qualified licensed builders. The company is an active member of the Registered Master Builders Federation offering customers the 10-year Master Build Guarantee for new home builds. “Every one of our projects entered in the Registered Master Builders House of the Year Awards in the last 10 years has won an award – including a national gold award,” says Rob. “We rely on our outstanding team of craftsmen to meet and exceed our company’s requirements for excellence, and our commitment to quality and value.”

Providing the best in quality is the key for Rob Littlejohn Builders. Rob Littlejohn Builders works from clients’ plans or can team the client up with an architect. The company can offer a free no-obligation fixed price quotation for projects. “That way the customer knows up front what their project is going to cost. “Alternatively we can offer a managed labour contract that may be more suitable depending on the project.” Based in Whangarei the company employs eight staff and works from Mangawhai to the Bay of Islands. Littlejohn says they have secured steady work despite the challenging economic environment for the industry because of their solid reputation. Currently Rob Littlejohn Builders has just completed an extension to a home at Langs Beach.

The challenging site set in bush was nothing new for the company, with many sites bring difficulties of access and position. The company is now constructing a two-level beach home at Patua. The home will be clad with sheet form negative detail which will leave no visible fixings giving a smooth, seamless finish. “Building is a two way process – clients need to listen to their builder and take their advice on board when making decisions. The builder also needs to listen to the clients to understand their needs and expectations for the project. “For me building is about offering a personal approach and for this reason we don’t aim to get too big and will continue to take on selected projects giving our clients our full attention.”

Every one of our projects entered in the Registered Master Builders House of the Year Awards in the last 10 years has won an award.”

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BUILDING INNOVATIONS » Artiture

Business North / November 2012

Artiture maintains its cutting edge Kelly Deeks Auckland commercial joiner and shop fitter Artiture has fought its way through a credit crunch and a post World Cup hangover economy with its core company values of exceptional customer service and high quality product, delivered on time. Artiture was established in 2005, and over the past seven years the company has developed an impressive track record and reputation for successful projects. Managing director Michael Law, who bought the company in 2008, says the economic environment has given Artiture some really interesting conditions to work within. “The construction industry has seen some tough times over the last three years,” he says. “Despite the difficult conditions we have strengthened our position in the market and continued to grow our brand.” Law believes Artiture’s focus on service has been the driving force behind the company’s continued success. “Our clients are typically commercial interior construction companies, architects or interior designers,” he says. “We recognise the value of fostering strong working relationships and providing great service is critical to this. “Commercial construction is strongly deadline driven, it follows that in order to succeed we must have the right product in the right place at the right time. “To achieve this we have developed a tight team culture that celebrates hard earned success.” Artiture’s strengths have seen it involved in a number of award winning projects in recent times. The company’s joinery has featured in three recent Designers Institute “Best” award winning projects and it won the prestigious joinery award at the 2011 Retail Design Awards for Wai Kitchen on Waiheke Island. “The Wai project was a unique opportunity and a delight for us to work on,” says Law. “While it was challenging, the end result was sensational and a credit to the team, and the designer.” The company has worked on projects for a number of household names such as Air New Zealand, Vodafone, Les Mills and Wendy’s Burgers. It was one of the joinery companies involved in last year’s Sky City Horizon Hotel development, which saw the addition of two new floors housing high end gaming spaces and boutique suites and salons.

Artiture is focused on producing top quality results and has been involved in a number of award winning projects. Law says that factory manager Taryn Gregory has been instrumental in leading the team and building the culture of the company. With 20 years of industry experience behind her, she leads the 12 staff in the workshop towards the end result of quality delivered on time. There are two apprentice joiners in the factory, and another two waiting in the wings to commence formal training soon. “We see huge value in fostering young people and training them in our way of doing things,” Law says. “We’ve had great success with training. Some of our key team members have come through the

apprenticeship program and gone on to become really skilled and valuable joiners.” Law believes in making sure the team enjoy what they do and have pride in their work. “We are at work for a large part of our lives so job satisfaction is really important. “We try to encourage this by celebrating the wins and successes”

We see huge value in fostering young people and training them in our way of doing things.”

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POOLS » Executive Pool Shop

Business North / November 2012

Pool builder offers complete service Kelly Deeks Auckland family business Executive Pool Shop has clocked up more than 30 years in the trade. The business, now a father-and-son team of founder John Honoré and son Anthony, has been designing, building and servicing high quality concrete pools since 1980. The company is still operating out of the same premises it started in on Pakuranga Rd. Anthony joined the business as a co-director 15 years ago. A qualified chemical and materials engineer, he is a specialist in the construction process and the chemical treatment and servicing of clients’ pools. The two generations working side by side ensure the business has a wealth of knowledge, expertise and experience to offer clients, says John. He says the success of the business has been based on offering a highly personal service to their clients. Both John and Anthony supervise all construction and site works, and work with and direct a dedicated construction team building custom designed concrete pools. They also use the services of a trusted team including Paysage Landscaping and Leuschke Kahn Architects. “This means we can offer clients the complete service including design and submission of building permits right through to the landscaping. “Of course we can also use the client’s design if they already have one. “We only build steel reinforced concrete pools and spas as they are long lasting and also offer more flexible options depending on the site as they can be built virtually anywhere. “Waiheke Island is a huge growth area for our business due to the fact that we are able to cover the entire process from design to construction and landscaping which makes it easy when working off-shore,” he says. Although building concrete pools is the mainstay of the business, Honoré says their pool valet service has also proved popular with clients.

Executive Pool Shop has everything covered in the swimming pool sector. “Basically we like to be able to do everything for the client from construction right through to ongoing maintenance and care of their pool,” he says. “It’s about developing long-term relationships with customers. “We have built pools for clients’ children or several pools for one client as they have moved houses during their life.” The company is a member of the New Zealand Master Pool Builders Guild. The organisation gives customers security their

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pool is being constructed by a professional. “This also helps us to ensure that we find out about any new technology coming onto the market quickly for the benefit of our clients. “We only use top of the line equipment and technology including the best finishing materials from Australasia/Asia, Europe and United States.” Executive Pool Shop employs a team of seven staff and builds pools anywhere north of Taupo. All pools and spas carry a five year structural warranty and all filtration and accessories are

covered by the manufacturer’s warranty for between one to 10 years. The Honorés run a retail shop from their premises in Pakuranga from which they complete in-store water testing as well as stocking a full range of pool and spa chemicals and sundry equipment. Although the recessionary market conditions have slowed business growth, John Honoré says that the company is still moving in the right direction and is primed for growth when the market heats up again.

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Business North / November 2012

POOLS » Executive Pool Shop /Donaldson Pools

Donaldson Pools can form any shape or size of pool.

Plenty of swimming options Kelly Deeks

Executive Pool Shop offers clients a complete service from pool design, site works and construction right through to landscaping.

Family business Donaldson Pools has more than 30 years experience in building reinforced spray concrete swimming pools throughout Auckland. The company was started by Nigel Donaldson in 1981, and since 1998 his twin sons Andy and Steve have also been active in the business. Dan Johnson, who worked for Donaldson Pools for many years, has now started his own business, where he contracts to Donaldson Pools, completing the majority of the tiles and coping in and around the pools. Donaldson says Johnson’s experience and standard of work are second to none. Based in South Auckland, Donaldson Pools specialises in concrete pools. “Our pool shells are made from a reinforced spray concrete, and this enables us to form any shape and size,” Donaldson says. “The lay of the land does not usually pose a problem, and can in fact broaden the options on the type of pool to suit the entertainment area.”

Each Donaldson Pool is drawn and engineered by a structural engineer, and those plans are submitted to the council for building consent. A pool generally takes between six to eight weeks to build, depending on the pool size and type of features that have been selected. Black swimming pools are finished with an exposed pebble floor, black marble plaster walls, and a dark tile band on the waterline. Other finishes available are white marble, torazzo, fully tiled, or Quartzons, which come in a variety of colour options. Sloping sections pose no problems when it comes to designing and building a swimming pool, in fact, the more unique the section the more opportunities for Donaldson Pools to create an even more impressive product, with features such as vanishing edges and waterfalls. The winter months also are no impediment to building a swimming pool. “To keep the site and road clean, we form a metal track on to the site,” Donaldson says. “When all works are completed, the track is uplifted and the lawn reinstated.”

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PRINTING » 2012 New Zealand Pride in Print Awards

Business North / November 2012

Looking good: the 2012 Pride in Print Supreme Award winner, left, by Logick Print & Graphics; and, right, Sentra Printing’s CD cover which won the Speciality Products category.

Awards reflect industry innovation Karen Phelps The recent 2012 New Zealand Pride In Print Awards has highlighted the high level of innovation in the New Zealand print industry, says manager of the awards Sue Archibald. “New Zealand is a small market and our industry has to push the boundaries to gain market share,” says Archibald. “In New Zealand we are world leaders at adopting the latest technology. We are not frightened to grasp new concepts and ideas. “It’s that No 8 wire mentality.” She points to Supreme Award winner Auckland’s Logick Print & Graphics who printed a logo sheet that was such a complicated job that many printers would not have taken it on because of the high risk of making an error. Earned through a partnership with Panprint, the Jacob’s Creek Logo was an experimental job, showing the wine maker what could be achieved

by printing its logo with different embellishments to achieve the greatest impact with the consumer. Combining such different effects as a wax seal, metal badge, blind embossing and foiling in gold and silver the project was a good example of a printer pushing their equipment to the limits to achieve outstanding results, says Archibald. She says the Supreme Award winning project, which was completed for an Australian client, also demonstrates that New Zealand printers can increasingly compete on the international market. “The internet has levelled the playing field as files can be sent electronically and print jobs completed anywhere in the world. “Offshore companies send jobs to New Zealand because of economies of cost and our high skill levels. “A lot of New Zealand print companies will really go the extra mile for their clients and have to work really hard because of the size of our market.” Another example is Industry Development Category winner Wellington-based Printstop

that produce a version of the British newspaper The Guardian, printed digitally in New Zealand, representing a bringing together of print and marketing initiatives to find a new niche for selected newspapers. The concept is to reproduce overseas titles as newspapers in New Zealand, at the same time as the originals are being printed overseas. The layout is supplied digitally and within minutes it is on the press in New Zealand. Archibald says there is also growing proof that greater advertising impact can be achieved by combining both print and online methodology. As an example this year Pride In Print advertised the awards in both printed and email mediums. The organisation also produced a newspaper

tabloid instead of a coffee table book to get their message out to a wider audience. The result was that website hits went up by 75%. “The web has been huge, but now there is so much stuff coming through on people’s email it is losing impact. “Print can be effectively used to direct people into an online marketing campaign. People have had a huge love affair with the web and now it’s in a settling period. “Print prices have come down significantly and people are now seeing the huge impact of combining processes. “It’s not a matter of one or the other. I think there are really good partnership opportunities to get a stronger end result.”

In New Zealand we are world leaders at adopting the latest technology. We are not frightened to grasp new concepts and ideas.”

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Proud suppliers of Gallus Label Printing Machines to Panprint. Congratulating them on their achievement of Best in Category Reel Fed Offset in the recent Pride in Print awards. 45 Croft Lane, RD3, Albany, 0793, Auckland, New Zealand Phone: 09 447 1122 Fax: 09 447 1133 Mobile: 021 943 191 Email: mattr@convtech.co.nz

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Takapuna Tax Services Limited in conjunction with Kendall Wakeman, Chartered Accountants congratulate Graham, Rachel and the team at GTO on their well deserved success at the Pride and Print awards. We’ve been working with Graham and Rachel since Heidelberg was state of the art technology (not quite) and great to see further recognition for the pride they take in their work. Well done again.

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PRINTING » APN Print

Business North / November 2012

APN Print wins big at latest industry awards Karen Phelps APN Print New Zealand has taken out a number of accolades at the recent 2012 New Zealand Pride in Print Awards. APN Print Hastings won the Web Process prize, the top award for the web offset printing sector of the industry. APN Print New Zealand also picked up two gold medals for its Ellerslie plant and another two gold medals for its Tauranga plant. In addition highly commended citations were won by Hastings (one) and Ellerslie (two). APN Print New Zealand general manager Dan Blackbourn says that the successes were par ticularly satisfying for APN Print because the quality of entries received for the awards this year were markedly better than recent years. Blackbourn says that APN Print views the Pride in Print awards as an oppor tunity to get quality benchmarking from industry peers and challenges its individual plants to put their best work forward for appraisal. “For Hastings to win the Web Process award is a huge accolade for the standards of craftsmanship at that plant and reflects well on the quality ethic we have inspired across the group. “This is borne out by the fact that the gold medals and commendations were won across three sites. “We take quality very seriously and have in place processes throughout the year to monitor our publications for potential award entries. “Our internal processes are very thorough to select only the best of the best. There is no better reward for ourselves and our customers than to be the top-placed printer in our niche category,” he says. APN Print also won big at the 2012 Single Width Users Group (SWUG) New Zealand Conference taking out five of the ten awards up for grabs.

One of the company’s apprentices, Shane Baskiville (APN Print Ellerslie), also took out the Apprentice of the Year title – the second time this has been awarded to an APN Print employee. APN Print New Zealand has also won the inaugural PrintNZ company training award. Blackbourn says this award recognises the dedicated training processes and culture the company has developed. “We place a big focus on training and make sure our apprentices receive training across all facets of the print business, not just their par ticular trade,” says Blackbourn. APN Print Ellerslie has also recently been awarded a highly protected risk award from FM Global. Blackbourn says this is the first time in 10 years that a site has been recognised with this award and also marks the company’s commitment to quality across all facets of its business. He says this commitment to excellence is also reflected in APN Print’s drive for more environmentally friendly newspaper print operations in New Zealand through its early commitment to the EnviroSmar t and EnviroMark campaigns. All of the company’s sites have now achieved Enviro-Mark gold cer tification. Blackbourn says the market is now also beginning to recognise that APN Print is an independent operator in the market, working under the umbrella of APN News and Media (the largest media and print grouping in Australasia), but equally offering full services to third-par ty customers. “No matter who the customer our goal is an end product of print perfection. “We believe that with our mix of processes and production capacity, we are ideally placed now to push the capabilities of the APN Print brand fur ther with direct clients, print brokers and agencies.”

Peter Halstead, left, from APN Print Hastings picking up the Web process winner award from Noel Priestley from Heidelberg at the 2012 New Zealand Pride in Print Awards.

APN Print New Zealand won the inaugural PrintNZ company training award; from left, Russell Wieck, Karen Ost, Phil Ost and Dan Blackbourn.

We place a big focus on training and make sure our apprentices receive training across all facets of the print business .....”

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Apprentice of the Year winner Shane Baskiville, left, from APN Print Ellerslie, with John Green of the Single Width Users Group (SWUG) at the New Zealand conference.

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AUTOMOTIVE » Wally Sutherland Limited

Business North / November 2012

Wally Sutherland Limited’s sprawling site in Whakatane - the multi-disciplined motor business employs 30 staff.

Here’s Wally - a true industry icon Kelly Deeks With 67 years of motor industry experience under his belt, Wally Sutherland is showing no signs of slowing down. Still working 12 hour days and six, sometimes seven day weeks, he ensures his complete automotive complex Wally Sutherland Limited continues to provide top class panel and paint services, mechanical repairs, car dealership services, towing and salvage, and driver licensing services for the people of Whakatane. On returning home from the Korean War 60 years ago, panel beater Sutherland set up a one man panel shop on November 2, 1952. “A year later I employed one apprentice, and since then I’ve trained 180 odd apprentices in panel, paint and motor engineering,” he says. As Whakatane and the eastern Bay of Plenty grew, so did Wally Sutherland’s business. The town had only 3000 residents when Sutherland first opened his business, but experienced significant growth with the Whakatane Board Mill starting operation in 1939, then the establishment of the Tasman Mill in nearby Kawerau in 1955. Today the Whakatane district numbers more than 30,000 people, and Wally Sutherland Limited has grown from one man to a multi disciplined motor complex employing 30 staff. Sutherland has seen the motor industry change in myriad ways while he has been in business. He worked as a motor body builder in the days when vehicles would come in to New Zealand as a motor and chassis with no body just front end up to the windscreen, and he would build the body to suit what ever the customer wanted. “We were making double cabs for trucks before they even had double cabs,” he says. “We built wheelchair buses by cutting a vehicle in half, adding in side panels and raising the height of the body and the doors by 10 inches. “To be a panel beater in those days, you had to be a real qualified tradesman. It was a different thing, we didn’t just buy the parts and fit them. We made the panels you needed.” Wally Sutherland Limited has held a number of vehicle franchises over the years, starting with

Industry pioneer: Wally Sutherland today, and, right, back in the day, hard at work in his original paint and panel shop. Volkswagen in 1971, including Daihatsu, Subaru, and still holds the Nissan and Mazda dealerships. “We’ve been with Nissan for 23 years, and had 40 years with Mazda, since rotary engines first came about,” Sutherland says. “Mazda produce excellent vehicles, and they’ve all been good vehicles all the way through. They’ve gone from strength to strength. “Nissan has changed over the years, and some of the motors in Nissan have been world renowned for their reliability and strength. Nissan is now producing vastly different vehicles from what was being produced in the early years.” Wally Sutherland Limited services all it sells, as well as all other makes and models of used vehicles as well. The company runs 24 hours a day with a salvage and towing operation attending accidents and smash work throughout the district. Sutherland bought his first salvage truck more than 50 years ago, and today runs four. Wally Sutherland Limited completes roadside rescue services for State Insurance, is the local AA Service Centre and AA Roadside and Breakdown

.... we’re the only ones in the motor industry that have survived for that time. All the other franchises in Whakatane have been owned three or four times.” Assistance Centre, and also holds the local driver licence agency for AA. Sutherland has had much involvement with various business and industry associations and organisations, including being a past president and life member of the Motor Trade Association of New Zealand, as well as serving 16 years on the MTA board. He has had 25 years of involvement with, and is a past president of the NZ Motor Body Builders Association, now Collision Repair Association NZ, which is 100 years old next year. Sutherland has been a past president and member for 52 years of the Rotary Club of Whakatane, and is a Paul Harris Fellow, an honour attributed to individuals who meet the high

professional and personal standards set forth by Rotary International founder Paul Harris. He says as a large and independently owned and operated complex, Wally Sutherland Limited is a rarity today as such companies are normally run by corporates. “I was in business before Tasman Pulp and Paper Mill, before Tasman Forestry, and Kaingaroa Logging Company,” he says. “It’s really quite different; we’re the only ones in the motor industry that have survived for that time. All the other franchises in Whakatane have been owned three or four times.” “I’ve never been in for the money - I just do it for the service that I give to people.”

MANUFACTURING » United Steel

Business North / November 2012

Companies merge into United Steel Karen Phelps Wireplus and Steelplus have been brought under one banner called United Steel. The move was made to create efficiencies within the business as well as enhance levels of customer service, says United Steel sales and marketing manager Michael Chambers. “Bringing Steelplus and Wireplus together under one banner creates synergies that improve service and cost efficiency,” says Chambers. “For customers the merger into United Steel offers access to a wider range of quality steel building products under one roof.” He says the merger has resulted in new systems being established within the business pulling together sales and customer service for both businesses. “We have also been focusing on staff training to ensure all our staff is well versed in all aspects of the business. “Of course we also have staff on hand with expertise in certain areas to assist customers with specialist requirements.” United Steel is a member of the United Industries group of companies that has been operating in New Zealand for over 20 years. The privately owned group services the Pacific region. United Steel manufactures reinforcing mesh and nails and is a leading supplier of structural steel, reinforcing rod, steel plates and allied products. Customer bases include the building, engineering, steel fabrication and construction industries. The company has manufacturing plants in Auckland and Christchurch and additional distribution branches in Wellington, Hastings and New Plymouth, employing around 60 staff. “The experience of our staff is vital to the high levels of customer service we offer. Some of our staff have worked for the company for 20 years.” Chambers says United Steel is focused on providing customers with what they need fast. “The merger means that we can now offer an even better and broader service to our customers throughout New Zealand. “It’s the beginning of a new era for the company in terms of customer service.” The company has also made a significant investment in a dedicated testing and certifying

United Steel manufactures reinforcing mesh and nails and is a supplier of structural steel, reinforcing rod, steel plates and allied products. laboratory, which was established at the company’s East Tamaki site in Auckland in March. “The laboratory means we can now test and certify all our wire mesh and reinforcing products for strength and durability rather than having to do this through a third party company. “It gives us greater control over the process and means we can create cost efficiencies as well as speed up the process for our customers. We can now do overnight results if required.” Chambers says the investment is indicative of the company’s dedication to offering clients a superior service. “We are further cementing our place in the New Zealand market as industry leaders.”

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NAPIER » Napier Earthquake Stengthening

Business North / November 2012

Protecting Napier’s Art Deco heritage Kelly Deeks The 1931 earthquake created a unique history for Napier. The destruction of the Victorian era CBD and the rapid rebuild from 1931 to 1933 embeds the city firmly in the Art Deco era, with a legacy of more than 100 heritage buildings in the city. The earthquake strengthening of buildings is topical for cities, towns, and commercial property since the first 2010 Christchurch earthquake sharply focused national interest in the issue. Napier City Council’s first policy on earthquake strengthening was adopted in 2006. Napier City Council chief executive Neil Taylor says the policy caused some conflict between protecting historic buildings, and meeting the building standards required by the building act. “On old historic buildings there was a conflict,” he says. “When the owners got a request to assess their buildings, they went to an engineer to find out how to bring the building up to standard. “The engineer would tell them how much it would cost, and the owner would realise it was cheaper to demolish the building, and rebuild in the current building standards. To do that, Napier would lose much of its heritage.” He says the council amended its policy in 2012, taking these conflicts into account, as well as the impact of Christchurch’s February 2011 earthquake, and the interim report of the Canterbury Earthquakes Royal Commission. The new policy assumes all buildings have a risk and it requires owners to have buildings assessed by chartered professional engineers who must produce a comprehensive unqualified certificate. Where the assessment report deems a building earthquake prone, a record is placed on the property file and a notice may be issued stating the level of strengthening required. In many cases, demolition and replacement have significant attraction, but owners of Art Deco heritage buildings in Napier do not have that option. “When you spend money on strengthening a building, the rent can’t go up, you never get that money back, and it’s pretty unattractive,” Taylor says. ““It doesn’t increase the floor area, or make the building modern, or improve its value, or do anything that tenants are prepared to pay extra rent for.” Still he says currently tenants, along with insurance companies, are driving the move towards earthquake strengthening rather than the council. “Building owners are coming under pressure from their tenants and their insurers,” he says. “Faced with insurance premiums rising as much as 400%, or with tenants concerned about the safety of their workplaces, that is driving building owners to make changes.” Taylor says building owners, tenants, and the council, are committed to Napier’s heritage being retained.

The Hawkes Bay Museum and Art Gallery is undergoing an $18 million restoration. “The council will look at any options that will protect the heritage of Napier,” he says. “One of those options could be helping to find alternative premises for someone to conduct their business while they have alterations completed. “We’ll do whatever we can, but can the council throw public money at the private owners’ buildings? No, we can’t.” He says Napier City Council has assisted in the strengthening of a fine heritage building in the CBD, occupied by the ASB Bank. The council worked with the bank on footpath placement of a temporary container branch to ensure business could continue while construction work proceeded. Strengthening of council buildings has begun, and assessment continues, with Taylor saying results have come back with some buildings meeting 100% of code, the Napier Public Library meeting 200% of code, and is prepared for more to come back below code. The Hawkes Bay Museum and Art Gallery is undergoing an $18 million restoration and new build, with a building technique new to the Hawkes

Bay which pins parapets to a fibreglass structure and eliminates the risk of them falling to the street below during an earthquake. Taylor says that the concept of 100% earthquake proofed buildings is “imaginary”. “But we can build to a percentage of New Zealand building standards to ensure in the event

of a massive earthquake, people will be safe in the building, or be able to get out of the building safely. “Personally, I can’t ask for more than that,” he says. “Protecting life and limb is a great ideal for New Zealand and an excellent standard. I think that’s where we should be going.”

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NAPIER » Piper Construction

Business North / November 2012

Firm’s pricing policy ensures no surprises Kelly Deeks Napier’s Piper Construction says its “open book” pricing policy ensures clients get the best price for everything they need in their build, “with no grey areas or surprises”. Company director Sharn Piper says clear and open communication, and keeping things simple is what the company is all about. “My granddad was a builder and he used to tell me if a job is fair for the client and fair for the builder, it is going to be a good job,” he says. “We specialise in working with our clients, with their budgets, on an open book system. “We show them the margins before we start, and try to make the project fit their budget.” He says that Piper Construction works to get the best price for all aspects of a new home or renovation, then shows clients which are the best options. Once the contract is agreed, it is put into a fixedprice contract which won’t change unless the client wants to change it. From new homes and renovations through to large-scale commercial projects, Piper Construction has been building its reputation in the Hawke’s Bay for the past five years. Its residential services include a design and build service, home and land packages, renovations, and a Do-it-4-You maintenance service.

We show them the margins before we start, and try to make the project fit their budget.

“This is focused on completing all those big and small DIY list jobs from installing curtain rails and dryer vents, to building and repairing fences and decks, to retaining walls, garden paths, and landscaping.” Piper Construction is also the exclusive Hawke’s Bay supplier for Touchwood Homes, an innovative, cost-competitive, solid wood wall system ideal for a graceful urban home, a lifestyle retreat, or the perfect low-maintenance beach house. Piper Construction offers the same client focused approach to its commercial services. “Every commercial project has different requirements so we offer flexible building services to suit our clients’ needs, from managing and overseeing projects to working with any number of contractors and service providers,” Piper says. A recent commercial project involved leaky building remediation, including new flashings, framing, and decking, and earthquake strengthening on a central city building. With insurance companies now asking for earthquake strengthening of commercial buildings to reach a minimum of 34% of the New Building Standards code set by the recently updated Building Act of 2004, Piper Construction is working with local structural engineer Geoff Kell to make this building 66% of NBS code. “This will eventually be what is required anyway, and the owners of commercial buildings want to have the peace of mind that they have a safe building.” Piper says that his company is focused on producing the best quality job for its customers. “We’re dealing with the biggest investment of someone’s life, and we don’t muck around or try to rush it,” he says. “We project manage the job so there’s no undue delays, and all our project management is available for our clients to view online, so they can log on and see their house and approve the process.”

Audio Visual Data & Security

SOLUTIONS LIMI TED Installation & Maintenance

» Audio Solutions » Video Solutions » Data and Networking » Security Design and Consultation

» Home Automation Solutions » Alarm Monitoring » Technology Specialists » Camera Specialists

3/37 Cadbury Rd, Onekawa Ph/Fax: 06 843 3164 Mob: 021 717 741 Email: email@avdssolutions.co.nz www.avdssolutions.co.nz

New product? Our readers want to know!

Earthworks you can trust Our Services • Excavation • Driveways • Section Clearing • Hole Boring • Stump Removal

• Site Preparation • Landscaping • Topsoil • Metal Supply • Laser Levelling

MH Earthworks -1050 Links Road, RD3, Napier

Ph: 06 844 7581

Fax: 06 844 7583 | Mob: 021 720 665

info@mhearthworks.co.nz www.mhearthworks.co.nz

Piper Construction works on everything from new homes and renovations through to large-scale commercial projects.

BAY ELECTRICIANS

Ltd

Proud to be associated with Piper Construction Tony Wrigley - Electrician/Owner

Cell: 021 897 587 | Ph: 06 871 0010 | E: bayelectricians@xtra.co.nz

Proud to be supplying quality plumbing and bathroomware to Piper Construction • Prices to Suit Every Budget • Trained Bathroom Consultants • Bathroom Design Service • Extensive range of Imported and NZ made product 408 Karamu Road North, Hastings Ph 876 6692 email: enquiries@steeles.co.nz www.steeles.co.nz Open Saturday until 12 noon

Proud to support Piper Construction

Turn your “dream bathroom” into a reality!

Business North / November 2012

NAPIER » Hawkes Bay Fibrous Plaster

Plaster specialist has plenty to offer Kelly Deeks Napier owned and operated company Hawke’s Bay Fibrous Plaster has been called on to supply and install plaster mouldings, interior linings, and texture coatings for various repairs and restoration projects, including leaky home and earthquake remediation work. HBF Plaster is a well-established business, first founded in Napier in 1974. Managing director Stuart Sturge says over the past 30 years the company has extended its services and can now offer a full team of tradesmen for interior and exterior work, including gib fixers, gib stoppers, exterior plasterers and painters. “It makes the job so much easier to manage when one company can do all the work, and our construction clients love this aspect of our business,” he says. HBF Plaster also makes plaster products in its factory on site. Its showroom features a range of cornices from the Art Deco and Victorian eras, fireplace surrounds, wall niches, ceiling centres, and archways. The company has been involved in the repair and restoration of some significant Hawke’s Bay buildings, including the County Hotel, which was originally constructed in 1909 and is the only example of Victorian-Edwardian classical style architecture to survive the 1931 Napier earthquake. The hotel was restored to its former glory in 1993 and is now a building with character, distinction and charm. HBF Plaster was able to assist in the hotel’s restoration, supplying Edwardian Gothic features with Art Deco influences to match the building’s original appearance. The Art Deco Masonic Hotel on Marine Parade has twice called on HBF Plaster over the past 30 years to assist with refurbishments. The 1932 Masonic Hotel, built to replace the first hotel opened on the site in 1861 and destroyed in the Napier earthquake, is a simple symmetrical structure, with features making it an art deco icon. The building is enlivened by an elaborate upper storey wooden pergola facing the sea, and the conspicuous Art Deco “MASONIC” red leadlight sign in the canopy at the entrance of the hotel. For claddings and coatings, HBF Plaster holds the license in the Hawke’s Bay for the range of Sto plaster systems, including the StoArmat plaster system which is currently going through BRANZ appraisal testing so it can be sold as earthquake remediation plaster.

Hawkes Bay Fibrous Plaster was involved in the repair and restoration of the County Hotel building. Sturge says HBF Plaster also has considerable experience in leaky home and earthquake remedial work, and is able to offer systems that can both strengthen and waterproof commercial and residential buildings. “Local building consultants often use our expertise when evaluating leaky home situations.’ “We have seen some local houses that have required a total reclad due to the damage caused by rotting framework, and a lot of minor cracks that have been fixed before any structural damage has occurred.” He says inadequate flashings are the cause of most leaky home problems, which leads to moisture getting in behind the wall and creating problems which can escalate quickly, in both the

extent of the damage and in the cost of repair. Sturge believes the construction industry has experienced a significant learning curve regarding safe building materials and methods over the past 10 years. “People are more aware now of the components

of the system, and they realise that a cheaper cladding system is not going to last as long,” he says. “If you want a house to last for more than 50 years, you need to build a quality house from quality materials.”

www.gib.co.nz

www.wattyl.co.nz

hbfp@fibrousplaster.co.nz www.fibrousplaster.co.nz

www.sto.co.nz

CONTRACTING » E4 Electrical / Active Refrigeration

Business North / November 2012

Energy audits can bring big savings Karen Phelps A free energy audit can save business and home owners significant money, says director of e4 Electrical, Allan Hickey. The company is offering free energy audits throughout the Waikato. E4 Electrical is an accredited EcoSmart electrician. This means the company’s staff are trained and qualified in energy-efficient products, technology and installations. “We provide our clients with expert advice and assistance in how to become more EcoSmart,” says Hickey. “The obligation-free comprehensive audit provides information to both householders and businesses on the best and simplest ways to reduce their electricity consumption, thereby saving money and reducing their greenhouse gas emissions at the same time. “We have worked with many of our clients in providing an energy audit and as a result some have saved tens of thousands of dollars per year in energy costs,” says Hickey. Based in Hamilton e4 Electrical was started in 2005 by Hickey, who is a qualified electrician. The business undertakes the full range of electrical services for domestic, commercial, industrial and rural clients. Services include power and lighting installations, HVAC electrical, automation and control, security alarms and air conditioning. The company undertakes new installations as well as maintenance and servicing. It offers a 24hour on call service.

Hickey says his team has specialist knowledge in servicing the manufacturing industry. “We have clients across the Waikato and beyond who have very specific electrical needs using highly sophisticated manufacturing plant and equipment. “We know it’s essential that this equipment is performing at its best, as downtime can cost thousands in lost productivity. “We ensure that when our clients need us, we are there as a first response. We focus on reducing our clients running costs and provide on-going advice,” he says. E4 Electrical employs a total of six staff and the business is a member of the Electrical Contractors Association of New Zealand (ECANZ) meaning domestic customers receive a $10,000 workmanship guarantee. “ECANZ has the MASTERelectrician brand for guaranteed workmanship,” says Hickey. “MASTERelectrician members of ECANZ offer a workmanship guarantee on domestic work and should problems arise ECANZ will always seek to resolve matters fairly.” Hickey says the company has worked so well that he is presently franchising it with one franchise operating in Cambridge. Part of his business growth plan is educating consumers. Hickey points out that for businesses one simple change in operations can save significant long-terms costs. “For example running a motor at 80% of its full capacity can reduce consumption by up to 50% as a direct cost. “That’s why an energy audit can be so important for business and homeowners. We hope people in the Waikato will take us up on this offer.”

E4 Electrical undertakes the full range of electrical services for domestic, commercial, industrial and rural clients.

Taxation New business development Advice designed for small businesses Direction on achieving financial goals Rental accounts Cashflow & budgets Ample free parking Along with a personal, friendly service tailored to your business at your place or at the office Free first interview

Proud to be associated with E4 Electrical Ltd

Kathy Buchanan CA, B.Com - Director

Tel. 07 849 4455

Mob. 027 4521 797 Fax. 07 849 4452 300 Te Rapa Road, Hamilton PO Box 15 281, Hamilton 3243 Email. kathy@buchananca.co.nz

Active Refrigeration is a leader in heating and cooling services.

Keeping the temperature right Kelly Deeks Many businesses are directly affected by accurate temperature and humidity control, says Active Refrigeration Northland general manager Martin Duff. “Whether dealing with perishables, fresh produce, volatile materials, or staff who need temperate working conditions in order to do their job, exact environment and process control is vital.” Nationwide refrigeration and air conditioning company Active Refrigeration provides that accuracy. Active Refrigeration was established in Christchurch in 2000, and now operates autonomous businesses in Northland, Auckland, Marlborough, and South Canterbury, all specialising in industrial and commercial refrigeration and air conditioning, sales, design, service, and maintenance. The company’s team is fully conversant with the environmental and energy efficiency demands of modern plant, and can offer advice and solutions to ensure clients receive the best advice and leading edge designs, to provide superior product results and cost effective outcomes. Active Refrigeration has established trusting relationships with equipment suppliers and associated support trades, which allows the company to provide a consistently high level of refrigeration plant service, as well as a complete range of products and parts supply to clients all over New Zealand. Active Refrigeration provides a complete and reliable refrigeration plant service to customers in markets such as primary food production, value added processors, winery producers, cold storage facilities, ice production, air conditioning, dairy industry, marine sectors, and temperature controlled distribution. Duff says Active Refrigeration constantly seeks to solve its clients’ commercial temperature control issues with innovative solutions. A dedicated team of qualified HVAC professionals and refrigeration engineers provide a

range of temperature control services, including all the leading brands of commercial and residential heat pumps, compressor overhauls, 24-hour breakdown support, and comprehensive plant servicing and maintenance. Duff says as the trade is constantly progressing with new equipment and new techniques arising, Active Refrigeration remains a leader in heating and cooling services, always looking for new and creative ways of doing its job more efficiently. “All of our technology is up-to-date, ensuring it is industry approved and of the highest quality. “We have a strong industry focus on energy efficiency. Our solutions are customised to meet exactly what our clients require, and our success has resulted in preferred contractor status to many of New Zealand’s leading primary producers, exporters and construction companies.” Active Refrigeration has designed and built projects for all industries, with a contracts team that is highly aware of ever-changing environmental requirements, and focuses strongly on globally friendly alternatives. Recent projects in Northland include a specially designed large scale refrigeration system for wholesale food supplier Bidvest’s new distribution centre in Whangarei. The ammonia plant was designed by Active Refrigeration design engineer Craig Duff, and will be installed and maintained by Active Refrigeration Northland. Active Refrigeration has also recently completed a design-and-build air conditioning project for Pacific Motor Group’s new Ford and Mazda site in Whangarei. The new building comprises offices, staff rooms, showrooms, and a workshop, with Active Refrigeration designing, installing, and maintaining the air conditioning system, including fresh air ventilation and extraction. Active Refrigerayion also recently designed a new six megawatt ammonia chilled water refrigeration plant for Fonterra Kauri, which is soon to be installed and maintained by Active Refrigeration Northland Ltd. Proving no job is too big for this local company.

INDUSTRY LEADERS IN REFRIGERATION AND AIR CONDITIONING

Services Insurance / Investments / Kiwi Saver / Advice Commercial / Domestic / Farm / Health

07 929 4472

info@carricks.co.nz carricks.co.nz

• Farm Vat Refrigeration • Sales • Installation • Maintenance • Service • System Design & Technical Support • Plant & Machinery Appraisals

• Installation & Commissioning • Preventative Maintenance • Refrigerated Transport • Cool Rooms & Freezer Rooms • Heat pumps – Supply & Install • Registered Electricians • Air-Conditioning

357 Racecourse Road, Cambridge PO Box 1150, Cambridge 3450

Fax 09 430 3187 • northland@ activerefrig.co.nz • 25b Herekino St, PO Box 1357, Whangarei

24 HOUR SERVICE 09 430 3186

CONTRACTING » City Siteworks

Business North / November 2012

Big success from small beginnings Karen Phelps City Siteworks has gone from strength to strength due to the company’s work ethic, professionalism and competitive pricing, says company director Greg Stewart. “We have a policy that we do it once and we do it right. We don’t take short cuts,” he says. City Siteworks Ltd is a civil engineering contractor focused on site development and infrastructure for both residential and commercial clients. The company is involved in all aspects of civil engineering work, from design through to fully managing both small and large completed projects. It employs around 20 staff and Stewart says the fact that both he and the company’s other director Spencer Walesby are involved in the day-to-day running of the company is a key aspect of the company’s success. “We have a stable work force with low staff turnover. Many of our team have in excess of 10 years’ service. Several have been with the company since its inception in 1986. “We operate very much on a teamwork ethic and all our staff are offered ongoing training and the opportunity to up-skill and progress within our company. “Both Spencer and I are in the field managing staff ourselves. We are very hands on and jump in to get the job done if necessary. “Because we are there on site on a daily basis the clients know the job is getting done properly and efficiently,” he says. The company was born from City Pavements, which was established in 1986 as a small asphalt laying company. It soon gained a solid reputation for hand laid asphalt achieving preferred contractor status with local councils, service authorities and a number of leading civil contracting companies.

In 2004 City Siteworks was formed to separate the civil siteworks and construction activities of the company into independent stand-alone businesses. The capabilities of City Siteworks now extend from small pothole or pavement repairs and vehicle crossings, to full site development, construction and surfacing contracts. The company’s client list includes private residential customers, property maintenance companies, local authorities, underground service providers, builders and developers, engineers, architects, other civil construction contractors. City Siteworks is a member of the New Zealand Contractors’ Federation. Stewart says the company thrives on taking on challenging projects and staff enjoy coming up with a process to get the job done efficiently. The company’s work on the new underground rail trench project in New Lynn, Auckland is a good example. The location made it difficult for machinery to access the trench. City Siteworks had to build a special steel chute to pass base course to the platform at the bottom. Another high profile project for the company was the civil works at Auckland Zoo’s new $16 million Te Waonui precinct. Stewart says that completing the job in a functioning zoo combined with difficult access was challenging but demonstrated the company’s sound project management skills. A recent project which will be well-known to Aucklanders was the restoration of the Tepid Baths in Customs Street. City Siteworks completed the civil works for the restoration of the historic building, digging down into marine clay to make the pools larger and preparing the ground for the new pool floors. At present City Siteworks is working on three retirement village projects – the new Mt Eden Retirement Village and additions to the Northaven Retirement Village and Howick Baptist Healthcare.

Because we are there on site on a daily basis the clients know the job is getting done properly and efficiently.”

peterrobinsonpaving Proud to support City Siteworks Ltd

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Mob: 021 346 666 Tel: 09 268 0811 Fax: 09 268 0810 PO Box 202040, Southgate Takanini 2246, Auckland, New Zealand Email: peter@prpaving.co.nz www.prpaving.co.nz

Proud to support

City Siteworks If you would like to know more about our services or recieve a free quote, please contact us 23 Akatea Road, Glendene, Auckland

Phone: 09-813 3110 Fax: 09-813 3112

URNER CONSTRUCTION LTD

Civil Engineering and Building Contractors Specialising in all Retaining Walls

info@acdiggers.co.nz www.acdiggers.co.nz

Our company has worked with City Siteworks on numerous projects over the past years, carrying out various types of work covering concrete, retaining and building work. We congratulate them on their success and look forward to working with them in the future.

We are specialist asphalt laying contractors with over 25 years experience in surfacing Carparks, Tennis Courts, Paths and Driveways. We are proud of our association with City Siteworks Ltd.

Two Companies, One Goal...Excellence PO Box 13 - 914 Onehunga Ph 09 636 6385 Fax 09 636 4454 Email office@citypavements.co.nz Web www.citypavements.co.nz

P.O. Box 272-1340, Papakura 2244

Phone: 09 298 5745 Fax: 09 298 5746 Email: TURNERCONSTRUCTIONLTD@xtra.co.nz

Grant Turner Mobile: 0274 988 419

New product? Our readers want to know!

CONTRACTING » Justa Plumber / Auckland Master Plumbers Assn

Business North / November 2012

Peace of mind with Master Plumbers Karen Phelps

Justa Plumber focuses on offering superior service.

A lifetime of plumbing Karen Phelps Jim Nash has been a plumber since February 1, 1964. Nash says he remembers the date well as it was the day he started his apprenticeship and he says that every morning he has woken up since then he has considered himself a plumber and has never wanted to do anything else. Jim started his business Justa Plumber Limited around 40 years ago. Based in Whangarei his business covers about 100 kilometres to the north and south of the city as well as extending to the coasts on either side. He says that at the heart of the business is focusing on a superior quality service which customers can rely on. “We are a team of highly qualified professional tradespeople and every one of us takes great pride in our work and we really do care about every one of our customers,” Nash says. The tightknit team of four staff takes care of plumbing for new homes, extensions, renovation work or just general maintenance. A growing area of business has been solar heating design, supply and installation. Justa Plumber offers the Apricus brand and is the licensed installers of this system for the Whangarei region. Nash says he favours the Apricus brand because it meets, and in some cases exceeds, all New Zealand and Australian building regulations. “The products are manufactured to AS/NZS2712 standard making them suitable for both domestic and commercial applications.

“Many homes in Whangarei are well-placed to harness the free, renewable energy of the sun with solar water heating. We are having a lot more enquiries and this is easily the fastest moving aspect of the business,” he says. Justa Plumber completes the plumbing work for Platinum Homes and Signature Homes in the region and works on domestic plumbing solutions from basic maintenance right up to brand new multimillion dollar homes. Justa Plumber can provide anything from new bathroom taps to kitchen refits. “We often work on kitchen or bathroom renovations and new fit outs. “In these cases, our qualified plumbers work closely with cabinet makers, carpenters and installers to help the customer to get the kitchen or bathroom they really want.” A certified plumber and a member of Master Plumbers, Nash fully guarantees all workmanship and materials supplied by Justa Plumber. Wife Linda takes care of the company administration. Nash says that the biggest hindrance to the growth of his business is finding qualified staff to join his growing team. He is a big advocate for businesses taking on apprentices. “The average age of a certified plumber in New Zealand is 58 years old. “I feel if I can take on apprentices, that gives them a chance to get a good trade and helps bring new blood into the plumbing trade,” he says. Nash says he has no great plans for his business other than to keep on doing what he has been doing for the past 40 years.

For the general public choosing to use a member of the Auckland Master Plumbers Association brings peace of mind including a Master Guarantee, says Auckland Master Plumbers Association president Bruce Trenwith. “All members are fully qualified and honour a code of conduct. Customers have the reassurance of knowing the work done by a Master Plumber is covered by the Master Plumber’s Guarantee. “This 12-month consumer guarantee covers advance payment protection and substandard workmanship. “Master Plumbers also runs a complaints service to resolve any disputes in relation to standards of workmanship,” he says. And there is an easy way for consumers to check, says Trenwith – ask to see their authorisation card. “All authorised tradespeople must carry a card issued by the Plumbers, Gasfitters and Drainlayers Board each year.” The Auckland Master Plumbers Association was set up in the late 1800s by a group of Auckland plumbers wanting to help lift standards and establish a sanitary system for the city. Times may have changed but the same aims still apply today and all members of the nationwide Master Plumbers, Gasfitters and Drainlayers NZ organisation are committed to providing customers with top quality service and workmanship. The Auckland Association is one of 16 Master

Plumbers Associations around New Zealand and now has around 190 member companies. Trenwith says that an important aspect of the association is that it provides members with the opportunity to meet together on a regular basis to network, share information and help each other out. “All Master Plumbers members undergo a quality assurance review to ensure their business practices meet the demanding standards expected by the organisation,” says Trenwith.

The 2012 Master Plumbers, Gasfitters and Drainlayers NZ annual conference, held in Queenstown in March, took a Southern Man theme.

WHANGAREI AUTOMOTIVE WOF - Tyres - Servicing -Maintenance

Proud to support Justa Plumber on the road

Bruce Trenwith

John Wolfsbauer

Plumbing Ltd

CERTIFYING Plumber & Drainlayer Proud to be associated with Auckland Master Plumbers Association

Roofing Plumbing, Spouting & Gutters Plumbing, Blocked Drains & Drainlaying – all plumbing services Auckland

We come with a Master Plumber Guarantee

John Wolfsbauer Mobile 0274 836 915

Carl Wolfsbauer

www.metalcraftroofing.co.nz

74 Kioreroa Rd PO Box 10207, Te Mai, WHANGAREI Ph: 09 438 3700 | Fax: 09 438 3784 jeff@whangareiautomotive.co.nz

Mobile 0272 795 964

Phone 09 238 7107 Fax 09 238 0064 70A John Street, Pukekohe P.O. Box 522, Pukekohe

0800 255 758 (0800 ALLPLUMBERS)

www.allgoplumbing.co.nz

24/7

Business North / November 2012

CONTRACTING » Auckland Master Plumbers Association

Master Plumbers Association members offer a full 12-month Master Plumber’s Guarantee on all work. “This involves providing members with current best business practices, standards, legislation, health and safety and customer service. “This means that customers can be sure they are hiring the very best. Master Plumbers must also follow a code of conduct, which sets high standards of service performance. “They must also be up to date with the latest technologies and products,” he says. All members employ qualified, licensed tradesmen. Becoming a licensed plumber, gasfitter or drainlayer involves completing a four year apprenticeship and successfully passing the Plumbers, Gasfitters and Drainlayers Board registration exam, which is designed to ensure all licensed plumbers are competent to undertake work. After working for a further two years in the industry tradesmen can then sit a further exam to enable them to be certifying tradesman.

To become a member of the Auckland Master Plumbers Association the company owner must be, or hire, a certifying tradesman who is able to supervise the work. On-going training is also a focus of the association. To renew their licence each year, plumbers, gasfitters and drainlayers must now carry out professional development training. Master Plumbers is among the providers who offer courses. Members also receive the bi-monthly NZ Plumbers’ Journal magazine, which keeps them up with important industry developments. “Tools, equipment and products change and we need to be aware of that to provide the best service for our customers.” Consumers can find a Master Plumber at www.aucklandmasterplumbers.co.nz or www. masterplumbers.org.nz

HOT WATER CYLINDERS BATHROOM RENOVATIONS KITCHENS RENOVATIONS UNBLOCK TOILETS/DRAINS PLUMBING MAINTENANCE Available 24/7 0800 363 747 We cover Auckland from south of the harbour bridge

New products and technologies were on display at the 2012 Conference Trade Show.

DRAINAGE & GAS Ph. 09 267 0692 | Fax. 09 267 6108 | E. ross@rosmo.co.nz

www.plumbingworld.co.nz

Proud to support Auckland Master Plumber’s Association For expert advice on any Rheem Water Heaters or Boiling and Chilled Water products, contact Rheem Customer Service on 0800 274 336

www.rheem.co.nz

Proud to support Auckland Master Plumbers Association

www.caroma.co.nz

CONTRACTING » Scaffolding, Access and Rigging NZ

Business North / November 2012

Temporary Cup stands also a winner Karen Phelps ACROW has taken out the 2012 Scaffold of the Year award, for its outstanding work on the temporary stands at Eden Park for the Rugby World Cup 2011. Scaffolding, Access and Rigging NZ (SARNZ) president Chris Douglas says the project was particularly challenging because the temporary grandstands had to be freestanding the engineering requirements were very complicated as a result of not being able to transfer any loads into the permanent Eden Park structures. “There was also consideration around the seismic considerations resulting from the occurrence of the Christchurch earthquakes during the design,” says Douglas. “It was probably also the sheer scale of the project that the judges recognised.” ACROW erected 10,792 seats in two stands, each 90m long x 30m deep and up to 33m high. The project required 143,000 lineal metres of scaffold, 30,000 braces, 2,600 steps, 500 cubic metres of concrete installed in a sophisticated foundation design including 20 rock anchors drilled and secured six metres down into volcanic rock. The project also required 2000 bolts securing base jacks and 750 truck strops securing the scaffold structure to the concrete foundations. Afterwards the scaffold structures had to be dismantled in sections by crane and broken down on the ground. Douglas says that the installation of the stands was the culmination of a three-year design, sales and procurement effort that began with initial designs by Acrow in July 2008 and evolved into a partnership between GL events from France who supplied the equipment and Acrow who undertook the installation and dismantle. The Scaffold of the Year competition, which recognises excellence in the industry, is only open to SARNZ members and it is the fourth year that the competition has been held.

ACROW erected two temporary stands at Eden Park for the Rugby World Cup.

Your specialist insurance broker for the hire industry since 1996 When Disaster Strikes! David Chow

AWF Labour provides temporary, blue collar staff to the construction, civil works, infrastructure, waste management and general labouring sectors.

ANZIIF (Senior Associate) CIP AIBANZ ph: +64 9 377 4314 fax: +64 9 373 4882 mobile: +64 27 826 832 email: davidc@icib.co.nz Level 7, 26 Hobson Street, Auckland, New Zealand PO Box 3174, Auckland 1140, New Zealand

By the time an AWF Labour temporary worker arrives on your site, he or she will be: • • • • • • • •

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• Stairs & Access Ways • Rubbish Chutes • Kedar Roof Encapsulations • Shrinkwrapping

Mark: 027 274 8407 | Chris: 027 654 6630 | Ph: 09 489 1615 | southpacificscaffolding@xtra.co.nz

CONTRACTING » Scaffolding, Access and Rigging NZ

Business North / November 2012

Education DVD released

All smiles: from left, Wain Chambers ( Tai Poutini Polytechnic), Michael Russell, and Shane Brazier (Brazier Scaffolding Invercargill).

Young Scaffolder of the Year Michael Russell from Brazier Scaffolding in Invercargill has won the Scaffolding Access and Rigging NZ (SARNZ) Young Scaffolder of the Year award for 2012. Russell was presented with the award at this year’s SARNZ annual conference. Russell first entered the industry on a WINZ ‘Straight to Work’ programme. After completing the programme he was placed in work experience with Brazier Scaffolding. Over the course of the programme Russell achieved a number of Unit Standards. Brazier Scaffolding employed Russell early in 2008 and he has been with the company ever since.

Russell’s scaffold on the new Dunedin Stadium came first in the NZ Layher Scaffold of the Year. SARNZ president Chris Douglas says the awards are vital to encourage people in the industry to excel: “It’s about recognising excellence and achievement in the industry.” Douglas says that the 2012 SARNZ conference, held in Queenstown, attracted a record number of attendees with more than 80 people attending the various events. “The conference provides valuable opportunities for attendees to network and meet fellow scaffolders from all over the country.”

Scaffolding, Access and Rigging NZ (SARNZ) has just released an education DVD, which it hopes will attract people to the trade helping to meet the increasing demand for qualified scaffolders and riggers in New Zealand. SARNZ president Chris Douglas says the DVD was commissioned to give an overview of the scaffolding, rigging and rope access industries so potential apprentices could ascertain what the industry is all about. “It is aimed at increasing awareness of the industry and will be used as a recruitment tool,” Douglas says. “We have already sent the DVD to all schools and WINZ offices in New Zealand.” Douglas says scaffolding, rigging and rope access are industries that many don’t consider, largely because they are unaware of the career opportunities offered.

SARNZ is the issuing body for Certificates of Competence for all scaffolders in New Zealand. Qualifying as a scaffolder typically takes three years and there are three qualifications that scaffolder completes in order to attain their trade qualification. The scaffolder is then required to renew the qualification regularly. SARNZ is closely affiliated with Tai Poutini Polytech, which is the main training body for scaffolders in New Zealand. Douglas says that plenty of opportunities exist for qualified scaffolders both in New Zealand and abroad. “Our qualifications are internationally recognised as being to a very high standard.” Douglas says the response from the initial DVD mail out has been positive: “The next step will be for us to work out how to provide a real pathway into the industry for people.”

HEAD OFFICE

13-15 Bristol Place PO Box 10234, Te Rapa, Hamilton 3241

0800 800 679

I N D U S T R I A L S I T E S E R V I C E S LT D Specialists in... • Structural Steel Erection

• Mechanical Rigging

• Scaffolding Hire & Erection

• Site Welding & Fabrication

• Craneage & Haulage

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ENGINEERING » Wairau Engineering Supplies

AUTOMOTIVE » RJ Don PanelbeatersBusiness North / November 2012

Supplies company fills valuable niche Kelly Deeks Wairau Engineering Supplies Ltd was established in 1970 with Peter Kuluz as managing director, providing the North Shore of Auckland with one of its first specific engineering supply companies. The early days of the company involved servicing the engineering requirements of the many industrial clients domiciled around the Wairau Road, Glenfield area. The many local engineering and manufacturing companies which were prominent in those years provided a steady flow of customers. Kuluz was a pioneer in the importation of lathes, mills and other industrial equipment from Taiwan and China. These were supplied nationwide and were an important part of the Wairau Engineering Supplies product mix. Schools were an important client for this equipment and many current engineers would have had their first introduction to lathe cutting or milling on equipment supplied by Wairau Engineering Supplies. In 1996 the company moved from its Wairau Road base to new larger premises in a new industrial area in Mairangi Bay, off Constellation Drive. With a fall off in machinery sales in the 1990’s the company reverted to its main engineering lines, building up a comprehensive range of cutting tools and other engineering supplies which continues today. Major quality tool brands such as Elora, Acesa, VBW, King Tony, Komelon, Vertex, GearWrench have graced the Wairau Engineering Supplies stable of tools, and although some have disappeared the majority of brands have remained enabling the company to provide an extensive range of quality tools to our customers. As initial stockists of King Tony, the company has over the last 20 years maintained a strong association with this brand and continues to be have one of the largest stocks of King Tony tools nationally. Recent diversification has seen Wairau Engineering Supplies move into industrial gases and greater areas of lubrication. The company is the North Shore agent for Air Liquide industrial gases. This area of sales is expanding and has proved to be a very successful venture for the company. Although always carrying some lubrication products, over the last 12 months there has been major emphasis on these product lines. This includes bulk holding of industrial oils to cater for the person requiring only a few litres of product and not requiring a whole drum. A recent move has been the acquisition of the Lucas Oil agency. Lucas automotive oils are manufactured in the US of quality base oils and additive packages

RJ Don Panelbeaters has forged a proud record in the business.

Going the extra mile for clients Karen Phelps

Wairau Engineering Supplies stocks a comprehensive range of products. containing the latest technologies. Lucas has a history in racing, particularly Nascar, and many of the Lucas lubricants have been developed to meet the racing environments. Available are racing oils, standard automotive oils, classic car, motocycle, off road, marine and agricultural machinery products. Current manager Bob Foothead has 20 years experience in the oil industry and with his oil chemistry background is qualified to discuss any lubrication issues. Wairau Engineering Supplies maintains an extensive range of cutting tools covering the major range of tape and die sizes. It also stocks a comprehensive supply of drills in the form of jobber, long, extra long, reduced shank and taper shank. Fasteners are a major product and a comprehensive range of metric and imperial high tensile bolts are available in a hex bolt and capscrews. Experience is key component of the success of Wairau Engineering Supplies, and with Ted Hodgson, trade qualified and 40 years in engineering supplies, running the counter the company has plenty of knowledge to assist customers. Wairau Engineering Supplies was built on integrity in both products and customer service. This philosophy continues today, maybe old fashioned, but something enjoyed by the many customers who utilise the services provided by Wairau Engineering Supplies

In order to develop a strong and trusted family business North Shore-based RJ Don Panelbeaters has aligned itself with most of the major insurance companies. RJ Don Panelbeaters is approved and recommended repairers for IAG, State, AMI, AMP, Vero, Lumley, Axiom and NZI. The company also has the highest membership level in the Collision Repair Association and is a member of the MTA. “There is strict criteria that has to be met to be an approved panelbeater for an insurance company,” says Tracy Kelly. “Our clients can be rest assured they are dealing with a trusted panelbeater and that when their vehicle is repaired it will meet manufacturer specifications.” RJ Don Panelbeaters was established over 50 years ago before being purchased by present owner Chris Kelly. The Kelly family is now involved in every aspect of the business from Chris and Sandra Kelly the directors who work alongside their two daughters Tracy and Tanya Kelly. “The team is a part of what makes RJ Don Panelbeaters such a success and our staff’s loyalty to the company and family shows as some staff going back over 16 years,” says Tracy. She says the business has won the reputation as a respectable and reliable family business,

which works hard to keep its customers happy. An example of this is the lifetime guarantee on all work carried out by the company. Insurance work is the mainstay of the business but the company does also complete private repair jobs as well as being a recommended panelbeater for a number of car dealerships including Winger, Giltrap Holden and Tristram European. The industry is extremely competitive with rapidly changing technology and RJ Don Panelbeaters strives to stay ahead of the game. There is also a big focus on training and employing highly qualified staff. RJ Don Panelbeaters currently employs an estimator, two office managers, five panel-beaters, four painters and an apprentice. The company offers a range of 28 courtesy cars and commercial vans to eight seated people movers to minimize inconvenience for clients by providing vehicles to suit their personal or business needs while clients’ vehicles are being repaired. “We understand that having a private or business vehicle off the road is time consuming and can even affect the profits of a business and staff productivity. “So we pride ourselves in all vehicles being completed in the shortest time possible, creating less inconvenience to our customers. “People are always commenting that it is the little extra things we do that make the difference.”

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Air Liquide is proud to have Wairau Engineering Ltd as its cylinder gas agent. Air Liquide provides gas and gas related services to industries such as welding and cutting, food packaging, hospitality, medical and laboratory to name a few. For more information please contact Air Liquide on 09 622 3880

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JOINERY » Master Joiners of New Zealand

Business North / November 2012

Record entries for joinery awards Karen Phelps There were a record number of entries this year in the Master Joiner Awards with North Island joiner Brian Courtney from Torrington Stairways based in Cambridge taking out the Waikato/Bay of Plenty regional award as well as the overall supreme award. Brian Courtney from Torrington Stairways also picked up the best speciality, stairs, bar/counter, fitment award. North Island regional award winners were Total Timba Joinery Ltd, Auckland; Sydaz Joinery, Napier; and KP Joinery, Waitara. Individual award winners from the North Island were Rob Pickup from Total Timba Joinery who won the best use of imported timber award; best door or window winner was Julian Jaques from Arborline Products, Hamilton; while the best kitchen award went to Bryce Carmichael from Hostess Joinery, Hamilton. The awards are the largest industry awards of their kind in New Zealand and have been run since 2007. Registered Master Joiner New Zealand executive officer Corinne Moore says the aim is to promote excellence in joinery design and craftsmanship as well as showcase the finest work from the industry. Judging criteria includes design, workmanship, innovative use of materials, complexity of project and visual appeal. This year the judges commented on the high level of interest in the awards, which are growing in popularity each year.

“We do notice the improvement in standard and quality of entries each year.” says Moore. “This competition has shown that winners can come from all sized projects, from those with an endless supply of money to those of very modest means,” she says. “The high levels of skills, knowledge and innovation the joinery trade offers have been well showcased, not to mention the personal satisfaction that has been gained.” Also announced at the awards dinner were the winners in the Master Joiners Apprentice Awards competition. This competition is open to all joinery apprentices in New Zealand who may present a project with a minimum of 80% completed entirely by the apprentice. The North Island dominated with seven of the eight awards won by North Islanders: best fitment 4,001 – 8,000 hours, Jonathon Browne, H R Jones & Co, Feilding; best timber project 0 – 4,000 hours Nigel Blackbourn, Total Timba Joinery, Auckland; best timber project 4,001 – 8,000 hours Liam Argyle, Unique Timber Joinery, Palmerston North; highest judged for workmanship and skill Liam Argyle, Unique Timber Joinery, Palmerston North; people’s choice 0 – 4,000 hours Nigel Blackbourn, Total Timba Joinery, Auckland; and people’s choice 4,000 – 8,000 hours Liam Argyle, Unique Timber Joinery, Palmerston North. The Gordon Caulfield Memorial Trophy, which is awarded to a Master Joiners employer of the apprentice with the highest scoring points in the 4,001 – 8,000 hours category, went to James Griffin of Unique Timber Joinery, Palmerston North.

Brian Courtney from Cambridge’s Torrington Stairways took out the overall supreme award at the 2012 Master Joiner Awards.

This competition has shown that winners can come from all sized projects, from those with an endless supply of money to those of very modest means.”

KP Joinery of Waitara won the regional award for Taranaki for this kitchen.

The Best Kitchen award went to Bryce Carmichael’s Hostess Joinery in Hamilton.

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MARINE » Q-West Boat Builders

Business North / November 2012

Systems keep Q-West on the top Karen Phelps Ensuring rigorous management systems are in place has helped Wanganui-based boat builder Q-West to solve the industry’s biggest challenge: finishing projects on time and on budget, says company general manager Colin Mitchell. “We recognised many years ago that in order to be successful we had to achieve these two things. That’s why we give fixed prices and ensure the date we say we will hand the boat over is the date our customer gets it,” he says. Mitchell says the key to attaining manufacturing excellence is professional management, efficient systems and highly motivated staff. For example the company tracks historical data from previous boat builds including materials and hours to produce the finished result. This data is used to help the company to price similar jobs accurately. The same data can also be used to track results on a daily basis – man hours and the stage the project is at. This allows Q-West to predict potential problems and also ensure the project runs to schedule. A fulltime project manager is dedicated to each project to ensure it runs smoothly. Q-West is an aluminum boat builder with experience in a diverse range of vessels ranging from pleasure craft, catamarans, fishing and charter craft, pilot boats, monohulls, ferries, high speed foil assisted catamarans and work boats. Q-West constructs craft from designs supplied by independent companies and has associations with many national and international designers including Teknicraft Design, Bakewell-White Yacht Design, Incat Crowther and One2three Naval Architects.. The company adheres to the ‘lean manufacturing’ philosophy and seeks to reduce the price of the finished product through streamlining processes and reducing waste at all stages of manufacture. Mitchell says the company responds to market demands promptly in terms of the type of projects and vessels customers are wanting. Demand at present centres around commercial working vessels and customers include Whale Watch Kaikoura, Pine Harbour Ferries and New Zealand Police. Last year it completed a 24m passenger vessel and a major re-fit of a 30m night vessel for Real Journeys – two large projects which proved the company’s strong project management skills.

Q-West Boat Builders has been in demand from commercial clients such as Pine Harbour Ferries. Q-West is currently working on a 40m split hopper barge for Pacific Plant Ltd. While such vessels are usually constructed from steel yet this will be made from aluminum. Mitchell says the two large aluminum hulls will be hinged together with hydraulics “so absolute accuracy is essential”. “The systems at Q-West for project control ensure the vessels constructed achieve budget and are completed on time. “We have pride in the fact that Q-West is one of the most consistent boat builders in New Zealand with regard to delivery. We are at the top of our game in terms of commercial boat building work in New Zealand and seek to always exceed our customers expectations.”

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MARINE » Thomson Towboats

Business North / November 2012

Overseas contracts bring diversity Karen Phelps Thomson Towboats has gone from taking on its first offshore contract to completing around 50% of its work offshore in the past year. In October last year the company towed two 28m-long nickel barges to Noumea for Whangarei Engineering and towed back a 53m barge that had been damaged on a reef in Noumea to Whangarei for repairs. On the back of this successful contract the company towed two more nickel barges to Noumea then towed back a tug for repair work. The company also worked for Sea Pacific Towing transporting a 2000 tonne bulk cement barge between Whangarei and Auckland for Golden Bay Cement. The contract extended into a total of 32 voyages between these two ports over the year. Thomson Towboats also towed two 46m long hopper barges from Auckland to Rarotonga and back again for Hero Construction which was completing a port deepening project in Avatiu, Rarotonga. Although the growth in offshore work has been rapid for the company, director Lance Brown who owns Thomson Towboats with wife Virginia, says that this may not be typical year-on-year as it depends what contracts come up. “We will continue to do offshore work but are also dedicated to the local market. Our offshore experience now gives us extra earning ability and allows us to diversify,” he says.

Lance and Virginia Brown took over the family business around a year ago and have focused on broadening the company’s scope of work. The company had been primarily working in Auckland Harbour but with its sights set on expansion started to look offshore as well. “It’s been necessary for survival: over the years the work has changed and a lot of the everyday work the company was built up on is simply not there anymore,” says Lance. Thomson Towboats was established in 1988 by Virginia’s father Jim and her brother Mike. The company was started with just one boat providing harbour towage and workboat services within the Auckland area. Demand has resulted in the company’s fleet numbers and types of vessels changing since the company was formed. The company offers a wide variety of services including towage, salvage, wreck removal, project cargoes, barge hire, pilot and crew transfer, stores and fuel delivery to boats and dredge support. It has no fixed contracts and is available 24/7 for emergency services. Work is extremely varied from towing over dimension loads that some cargo ships find difficult or moving a house by water to supplying barges for the Rugby World Cup fireworks display and towing hopper barges to remove spoil as dredges complete their job. The company also offers a marine consultancy service covering areas such as tug, barge and workboat design, marine engineering and systems design, methodology and project management.     

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Thomson Towboats does a wide variety of contracts from its Auckland base. The company also launches and moves super yachts, sometimes transporting them on a pontoon away from the shallower harbour waters where they have been constructed to deeper water. The industry is tightly regulated says Lance, and Thomson Towboats always has to ensure its

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LANDSCAPING » Landscape Awards

Business North / November 2012

Recognition for Te Wao Nui work Karen Phelps Auckland Zoo’s new $16 million New Zealand Te Wao Nui exhibit, was the big winner at this year’s New Zealand Landscapes of Distinction Awards. Te Wao Nui took top honours in three large project categories, while the zoo’s curator of horticulture, Hugo Baynes, won the supreme Landscaper of the Year Award. The award judges said that Baynes’ work at Te Wao Nui “successfully integrated landscape design into a highly public space, while ensuring a sense of intimacy and accessibility”. “His team has designed, planted and kept in order a commercial-scale garden so it doesn’t look maintained, but seems natural, especially with the use of native plants to soften animal enclosures and make for an interesting visual experience.” The overall award recognised consistency in quality and excellence throughout the planning, planting and maintenance of the indigenous areas - The Coast, The Islands The Wetlands, The Forest and The High Country - that make up Te Wao Nui. The Landscapes of Distinction Awards is a biennial event that recognises excellence in the fields of landscape design, construction and maintenance, encompassing commercial and residential projects. It is open to fully-accredited members of Landscaping New Zealand. Landscaping New Zealand president, Adam Pollard, says the awards are a great marketing opportunity for the winners and a huge showcase for the industry’s abilities. Baynes says that Te Wao Nui is the result of a process that actually began about 20 years ago when the decision was made to modernise Auckland Zoo making it a more “immersion based” experience. The change in direction marked a shift internationally as well as growing demand from the public who wanted to observe animals in their natural environments. Te Wao Nui, which opened to the public in September 2011, is the largest project undertaken by the zoo in its 89-year history and it covers a fifth of the zoo’s footprint (four hectares). One of the aims of the project was to showcase

Worthy winners: the Auckland Zoo horticultural team - Hugo Baynes, back right - with their Landscapes of Distinction awards. New Zealand flora, fauna and culture into one extended journey. Te Wao Nui encompasses the six purpose-built environments – the coast, the islands, the wetlands, the night, the forest and the high country. The area is home to over 100 New Zealand native plant species and around 60 native animal species, many of which have never before been displayed at the zoo.

Baynes says one of the major challenges was deciding how to best present “our special and unique native species”. “Our species don’t have the immediate wow factor of lions or tigers for example. It can certainly be difficult to display them in a way that is engaging as they can be shy, nocturnal or camouflaged. “This exhibit had to be engaging even without the presence of animals. “Native fauna staff numbers have increased so they can provide animal encounters that interact with the public and also increase our contribution to field conservation programmes.” Baynes says the project was a “truly collaborative effort” which he hopes will inspire people to visit the zoo and encourage visitors to “explore, connect and protect our natural heritage”. “For many years Auckland Zoo’s work

conserving New Zealand’s native species has taken place behind the scenes. “Te Wao Nui opens the door on this work that we do and brings to the fore the zoo’s many important conservation partnerships. “Te Wao Nui is also seeing us increase our efforts, both practical and financial, for New Zealand native species.” 2012 Landscaping New Zealand awards won by Auckland Zoo: 2012 Landscaper of the Year; The Living Earth Best Sustainable Landscape; The Dalton’s Landscape Supplies Best Horticulture Large Project; NZ Landscape Supplies Best Garden Management; Naturally Native Best Use of Native Plants; GOLD: Landscape Design – large project category; GOLD: Landscape Horticulture – large project category: GOLD: Garden Management – large project category.

Te Wao Nui aims to showcase New Zealand flora and fauna in one extended journey.

Proud to support Auckland Zoological Park For expert advice and assistance on your project, contact Gary Townsend on 09 303 9412 or visit our website www.maltbys.co.nz