April 2020 | Forward MSC
MSC Cruises has suspended all sailings until May 29, 2020. MSC Cruises UK & Ireland is offering guests affected by the cancellations a future cruise credit of 125 per cent to be used on a future cruise through to the end of 2021.
Norwegian Cruise Line, Oceania & Regent
The three Norwegian Cruise Line Holdings brands have suspended operations until May 10, 2020. “The safety, security and well-being of our guests and crew is our highest priority. With the Covid-19 coronavirus impacting communities around the globe, we have enacted a voluntary temporary suspension of cruise voyages across our brands effective immediately,” said Frank Del Rio, president and chief executive officer of Norwegian Cruise Line Holdings Ltd. “We understand the inconvenience that this disruption may cause our guests and travel partners during these quickly evolving and challenging times, and we appreciate their understanding as we partner with local, state, federal and global agencies to combat the spread of Covid-19.”
Paul Gauguin
Paul Gauguin has cancelled sailings up until the end of April. Paul Gauguin Cruises is offering a future cruise credit valid for 18 months.
Ponant
Ponant has suspended cruises until May 7, 2020. In a statement, the line said: “New bookings made on sailings departing in 2020 will only require a 10 per cent deposit. Guests may cancel up to 30 days prior to departure without penalty. Additionally, for new bookings on 2020, 2021 and 2022 sailings, guests may cancel up to 90 days after confirmation and receive a full refund or a future cruise credit. For existing bookings, final payment is relaxed by 30 days. For example, if final payment was due 60 days before departure, it is now due 30 days before.”
Princess Cruises
Princess Cruises has suspended operations until May 10, 2020. The line has extended its Cruise with Confidence offer to departures up to July 31, 2020, allowing guests to cancel up to 48 hours before sailing. They will receive a future cruise credit to the value of the cancellation fee. The line has also extended their offer of a 60-day final payment date. For cruises departing between August 1 and October 15, 2020, guests can cancel up to 30 days before sailing and receive a future cruise credit to the amount of their cancellation fee.
Riviera Travel
Riviera has suspended all holidays until April 23, 2020. In a statement, the company said: “If our mutual customers are departing before this date you will receive a email asking you to contact our reservations team on 01283 744370 to discuss their options. With the situation changing all the time we are monitoring it closely and will update further accordingly.”
Saga
Saga has suspended its ocean cruises onboard Saga Sapphire and Spirit of Discovery until May 1, 2020. Guests booked during this period are being offered a future cruise credit to the value of the cruise plus 25 per cent. This means that if passengers choose to amend a booking to a future date, they will receive the full amount paid for the cruise, plus an extra 25 per cent that will be transferred to that booking. Alternatively, they can receive a voucher for this amount to be redeemed against any future Saga cruise. This future cruise credit will last for a period of 24 months.If for any reason passengers are unable to use the future cruise credit, Saga will automatically issue a refund equal to the original amount paid for the cruise when the voucher expires. Alternatively, Saga can issue a refund in full, equal to the amount paid.
Seabourn
Seabourn has cancelled all cruises due to depart up until May 14, 2020. Seabourn guests on impacted voyages will receive a 125 per cent refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021
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