NOTES
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WELCOME TO WATERWAY! Welcome aboard and thank you for choosing Waterway Houseboat Vacations. We are proud to
Welcome thank you foron choosing Houseboat are proud serve youraboard holidayand experience needs beautifulWaterway Shuswap Lake system.Vacations. Please readWe through this to serve your holiday experience needs on beautiful Shuswap Lake system. Please read guide. It will help you to understand the procedures and policies related to your houseboat vacation. through this guide. It will help you to understand the procedures and policies related to your If there is anything at all that you need, please call us at 1-877-WATERWAY (928-3792) and our houseboat vacation. If there is anything at all that you need, please call us at 1-877-WATERreservations specialists willreservations be happy to help you. will be happy to help you. WAY (928-3792) and our specialists
We are asking our guests to assist us in a couple of ways. Waterway has been involved in develop-
We are asking our guests to assist us in a couple of ways. Waterway has been involved in deing environmental programmes to help protect our beautiful Shuswap Lake system. We have veloping environmental programmes to help protect our beautiful Shuswap Lake system. We improved our on-boat recycling facility. facility. We ask that our that guests doguests not bring any bring glass beverage have improved our on-boat recycling We ask our do not any glasscontainers onto the boats. Grey water discharge will eventually be a thing of the past on the beverage containers onto the boats. Grey water discharge will eventually be a thing Shuswap. of the past Wethe askShuswap. you to assist inyou achieving thisusgoal. Our hot tubs longer dumped outlonger in the on Weus ask to assist in achieving thismay goal.noOur hotbetubs may no lake, only back base. back Pleaseatconserve thebase. amount of water you use, some ofofit water does be dumped outatinWaterway the lake, only Waterway Please conserve theas amount enduse, up inasthe lake.ofAlso, to reduce please showersthe outimpact, in the lake, nottake whileshowers the you some it does end upthe inimpact, the lake. Also,take to reduce please out in are thebeached. lake, notHouseboats while the boats Houseboats beached a distance boats shouldarebebeached. beached at a distance atshould least asbegreat as theatlength of your atvessel leastfrom as great as the lengthboat. of your the neighboring boat. This is both for safety the neighboring This vessel is bothfrom for safety and environmental reasons. and environmental reasons.
Our parking lots can get very congested. We fully understand that you want to get your trip
Our parking lots can get We that you want to getetc. your trip started, but we suggest thatvery the congested. parking lot is notfully the understand place to throw footballs, Frisbees, due started, suggest that theThe parking lot is notofthe placeisto throw footballs, Frisbees, to safetybut andwe damage concerns. consumption alcohol both illegal and prohibited onetc. our due to safety and will damage concerns.until The consumption of sailing alcoholtime. is both and prohibited property. Parking be unavailable just prior to your Ourillegal friendly staff will be on our to property. Parking be unavailable your are sailing time. friendly happy direct you to parkwill facilities, restaurantsuntil and just pubs,prior all oftowhich nearby. YouOur won’t have staff will be happy to direct you to park facilities, restaurants and pubs, all of which are to worry about being here for when your houseboat is ready, as we will get a cell phone number nearby. You won’t have to worry about being here for when your houseboat is ready, as we will from you so we can get in touch the minute your vacation is ready to go! Our team has been hard get a cell phone number from you so we can get in touch the minute your vacation is ready at go! workOur in the offhas season improving our operation. haveimproving introducedour an extensive quality control to team been hard at work in the offWe season operation. We have inspection programme to ensure you the most trouble free vacation ever! Waterway Houseboats is introduced an extensive quality control inspection programme to ensure you the most trouble the first houseboat company in the world to offer high speed internet on all of our boats, so you can free vacation ever! Waterway Houseboats is the first houseboat company in the world to offer cruisespeed and surf to your content with additional fees.and Thesurf system has been setcontent up as plug n high internet onheart’s all of our boats, sono you can cruise to your heart’s with play. Ask us forfees. moreThe details. no additional system has been set up as plug n play. Ask us for more details.
have introducedthe thenew newWaterway Waterway Activity Activity Center down onon thethe departure dock. WeWe have introduced Centerlast lastyear year down departure dock. Come check check us out of of adventure rentals to choose from,from, whichwhich will Come outas aswe wehave haveaawide wideassortment assortment adventure rentals to choose certainly add some spice spice to yourtohouseboat vacation. We haveWe canoes, water craft, will certainly add some your houseboat vacation. have kayaks, canoes,personal kayaks, personal water ski andboats, wakeboard boats,paddle patio boards, boats, and paddle boards.flyboard, We can also assistand you ski andcraft, wakeboard patio boats, water trampolines, downhill in setting up some guided mountain toursyou around the lake or shuttling for downhill cross country mountain bikes. We can bike also assist in setting up some guided mountain bikebiking. hopethe youlake drop for a look. We are looking forward to adrop fabulous we are toursWe around or by shuttling for downhill biking. We hope you by forseason a look.and We are very pleased you have chosen to vacation with us. Our team hopes you have the best vacation looking forward to a fabulous season and we are very pleased you have chosen to vacation with us. ever! Our team hopes you have the best vacation ever! Bon Voyage,
Neil Millar, General Manager
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WHAT TO EXPECT PRIOR TO ARRIVAL Cancellation Policy
Cancellation Policy
There is no fee for a cancellation or change made within 10 days of booking your houseboat. All
There is no fee for a cancellation or change made within 10 days of booking. On Genesis and cancellations must be in writing and considered cancelled once Waterway Houseboats confirms reMirage houseboats you will be charged a $750 facilitation fee, including taxes, if you cancel mail,reservation fax or email. 42, 44, 54,to56,sailing. 65, 65U houseboats will be charged a $ 525 or ceived changeviayour 90Mirage days or40, more prior On Legacy houseboats you will facilitation fee plus taxes if you cancel or change your reservation 60 days or more prior to sailing be charged a $1,500 facilitation fee, including taxes, if you cancel or change your reservation themore eventprior of a cancellation less 60 of days prior to sailing yourthan full charter will be 90and daysinor to sailing. In thethan event a cancellation LESS 90 priorpayment to sailing forfeited*. Mirage 66 and Genesis 60, 66, 70, 75, 75T houseboats will be charged a $ 750 facilitation your full payment may be forfeited*
feecancellations plus taxes if you yourtoreservation 90 days orwill more prioryour to sailing and in the *On lesscancel than or 90change days prior sailing Waterway retain full payment event of a cancellation less than 90 days prior to sailing your full charter payment will be forfeited*. unless your boat is re-booked. You would then receive a refund of the re-book value less a Legacy 94 houseboat will be charged a $ 1,000 facilitation fee plus taxes if you cancel or change facilitation fee of $750, including taxes on Genesis and Mirage houseboats or $1,500, inclureservation 90 daysAll orcancellations more prior to sailing and the event of a cancellation less than 90 days ingyour taxes on the Legacy. must be inin writing. prior to sailing your full charter payment will be forfeited*.
*Forfeited means Waterway Houseboats will retain your charter payments unless your houseboat Final Payment Information
is re-chartered. Your refund amount of the re-charter value is less a facilitation fee mentioned above and less any specials or discounts it took to re-charter the houseboat.
Option 1: The full balance is due 90 days prior to your sailing date.
Option 2: The balance (less deposit) is due in 3 equal pay-ment; 90 days prior to sailing, 60 Payment daysFinal prior to sailing and 30 days prior to sailing. There is a 5% fee applied to any balance owing after the initial deposit you/ 90 choose option 2. Your final payment is dueif60 days prior to sailing based on your houseboat model. Please
Insend the event choose option number 1 and your fullVisa payment is not made 90 days prior to a postyou dated cheque or allow authorization of your or MasterCard payable for this final your sailingPlease date, your reservation payment planwill willonly automatically change over to option payment. note that Waterway Houseboat process a maximum of 3 credit cards2 per and a 5% fee applied. reservation. Your reservation will be cancelled without notice if we do not receive your payment in
full by the due date. Security Deposit Required on Arrival Security Deposit Upon arrival, a security refundableless lessany anyoutstanding outstanding Upon arrival, a securitydeposit depositisisrequired requiredand and isis fully fully refundable charges charges including: lost or damaged items, excessively unclean boats or any damage resulting including: lost or damaged items, excessively unclean boats or any damage resulting from negligent from negligent activity on the houseboat. operation of, oroperation activity onof,theorhouseboat. ThisThis deposit is payable byby Visa, as we wedo doNOT NOTaccept acceptpersonal personal deposit is payable Visa,MasterCard MasterCardor or cash cash only only as or or comcompany cheques for this deposit. Please note that Waterway Houseboats will only process a pany cheques for this deposit. Please note that Waterway Houseboats will only process a maximum maximum of 3 credit cards per reservation.
of 3 credit cards per reservation.
Mirage 40,40, 42,42, 44,44, 54,54, 56,56, 65,65, 65U houseboats inthe theamount amountofof$ $2,500 Mirage 65U houseboatsrequire requireaasecurity security deposit deposit in 2,500 with insurance purchased and $ 5,000 if insurance is NOT purchased. with insurance purchased and $ 5,000 if insurance is NOT purchased. Mirage 66 66 andand Genesis 60,60, 66,66, 70,70, 75,75, 75T depositininthe theamount of Mirage Genesis 75Thouseboats houseboatsrequire require aa security security deposit amount of $ 5,000 with insurance purchased and $ 10,000 if insurance is NOT purchased. $ 5,000 with insurance purchased and $ 10,000 if insurance is NOT purchased. Legacy 94 94 houseboat requires amountof of$$7,500 7,500with withinsurance insurancepurLegacy houseboat requiresa security a securitydeposit depositin in the amount purchased and $ 15,000 if insurance is NOT purchased. chased and $ 15,000 if insurance is NOT purchased.
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FISHING LICENSE INFORMATION Lukie’s General Store 222 Finlayson Ave, Sicamous BC 250-836-2533
THINGS TO DO ON THE LAKE Waterway Activity Centre – Sicamous BC Waterway Activity Centre – Sicamous BC Waterway Marina – 1-877-928-WATERWAY(928-3792)
Waterway Marina – 1-877-928-WATERWAY(928-3792) Email: reservations@waterwayhouseboats.com Email: reservations@waterwayhouseboats.com Speedboats, sea-doos, canoes, kayaks, sightseeing and fishing boats, tubes, flyboard waterskis & Speedboats, sea-doos, canoes, kayaks, sightseeing and fishing boats, tubes, flyboard waterskis & kneeboard rentals kneeboard rentals
Salmon Arm Salmon Arm
The first first arm leave thethe channel, there is much to dotoand the of The arm you youcome comeinto intoasasyou you leave channel, there is much do see andon seethis onarm thisofarm lake. You can moor at the city wharf and shop in the heart of Salmon Arm. Margaret Falls can be the lake. You can moor at the city wharf and shop in the heart of Salmon Arm. Margaret Falls found the Northwest end of theend armofatthe Herald can beon found on the Northwest arm Park. at Herald Park.
Anstey Arm Anstey
This ourbeautiful beautifulbeaches beachesand and pristine shorelines; at North the North end theisarm the GiThis arm of our pristine shorelines; at the end of theofarm the isGiant ant Cedar Forest and Hunakwa Provincial Cedar Forest and Hunakwa Provincial Park. Park.
Seymour Seymour Arm Arm
This armofofthe thelake lakeisisprobably probably most popular on Shuswap It is home to Albas This fantastic fantastic arm thethe most popular on Shuswap Lake.Lake. It is home to Albas Falls. Take advantage of the houseboat parking at the Seymour Arm Hotel. Falls. Take advantage of the houseboat parking and visit the Urban Beach Café in Bughouse Bay.
Shuswap Shuswap Arm Arm
Copper Island is worth a visit even though beaching is not available in this arm for houseboats. Copper Island is worth a visit even though beaching is not available in this arm for houseboats. You You can moor a speed boat and hike the trails on Copper Island.
can moor a speed boat and hike the trails on Copper Island.
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GOLFING INFORMATION Shuswap Lake Estates Golf and Hyde Mountain on Mara Lake Country Club Golf Course
Canoe Golf Course Toll Free:Creek 1-866-431-3285 Toll Free: 1-866-431-3285 www.canoecreekgolf.com
Eagle River Golf Course
Salmon Arm Golf Club Golf Course
Toll TollFree: Free:1-800-661-3955 1-877-677-4653 www.shuswaplakeestates.com/golfclub.html www.hydemountain.com Eagle River Golf Course Phone: 250-836-4454 Phone: 250-836-4454 www.eaglerivergolf.com www.eaglerivergolf.com
Club Shuswap Phone: 250-832-7345 Talking Rock Golf Course www.clubshuswap.com Toll Free: 1-877-663-4303
www.talkingrock.ca Talking Rock Golf Course
Canoe Creek Golf Course
www.canoecreekgolf.com
Hyde Mountain on Mara Lake
Phone: 250-832-4727 Toll Free: 1-877-677-4653 www.salmonarmgolf.com
www.hydemountain.com
Shuswap Golfb Salmon Lake ArmEstates Golf Clu and Country Club Phone: 250-832-4727
Toll Free: 1-800-661-3955 www.salmonarmgolf.com www.shuswaplakeestates.com/golfclub.html
Toll Free: 1-877-663-4303 www.talkingrock.ca
MOTELS/CAMPING Anchor Riverfront Motel Anchor Riverfront Motel
Pines MotelMotel Pines 250-836-2556 250-836-2556
Alpiner Motel Alpiner Motel 250-836-2290 250-836-2290
Super 8 Motel Super 8 Motel 250-836-4988 250-836-4988
Best WesternMotel Motel Best Western 250-836-4117 250-836-4117
Joe Schmucks Joe Schmucks 250-836-2290 250-836-2290
Ceders Motel Ceders Motel
Homestead RV & Family Tree Riverside RVTenting & Campground 250-836-2583 250-836-2583 (Open year-round)
250-836-2546 250-836-2546
250-836-3175 250-836-3175
Monashee Motel Monashee Motel 250-836-2575 250-836-2575
Paradise Motel
Paradise Motel 250-836-2525 250-836-2525
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KOA Campground
KOA Campground 250-836-2507 250-836-2507
TP Tent and RV Resort 250-836-4508
WHAT TO EXPECT UPON ARRIVAL InInorder arrivalday daygoes goessmoothly smoothlyasas possible, please confirm correct ordertotomake makesure sure your your arrival possible, please confirm correct datesdates and and times with your group and ensure everyone clearly understands the Check in Process.
times with your group and ensure everyone clearly understands the Check in Process.
Please take advantage of our on-line check-in process. The person making the booking will be Upon to Waterway please proceed Guest theythis willinfo startmust your check-in sent thearrival contract and the Captain’s video to link. TheServices person where receiving provide the processand andemail issueof your The captainwho and also co-captain of your are required to the name theparking Captainpasses. and co-Captain, must sign theboat contract and view check-in together to do up theyour paperwork, their driver’s licenses and process the security video. This will speed group’sprovide check-in process.
deposit. Please remember your captain and co-captain must be 19 years of age (25 for the Legacy).
Upon arrival to Waterway, please proceed to Guest Services where they will start your checkinThe process and issue your 20 parking passes. to The holder, captain contracts take about to 30 minutes goreservation through thoroughly. You canand helpco-captain us speed up of boatby aredownloading required to and check-in together to do off theofpaperwork, provide their driver’s thisyour process reading the contracts our web-site, www.waterwayhouselicenses and process the prior security deposit. must boats.com/GuestServices to arrival. YouPlease will beremember expected toyour signcaptain a waiverand thatco-captain you have read be 19 years of age (25 for the Legacy). and understood the contract prior to leaving dock. The contracts take about 20 to 30 minutes to go through thoroughly. You can help us speed Waterway Houseboat Vacations strives to provide you with the best guest experience possible. up this process by checking in on line. prior to arrival. You will be expected to sign a waiver There arehave someread things which will ensure your holiday a great success. that you and understood the that contract prior toisleaving dock.
The departure times, as advertised, are our goals. Asyou withwith many sometimes situations Waterway Houseboat Vacations strives to provide thethings, best guest experience possible. prevail that can disrupt our best planning. We are at the mercy of many issues that include, but are There are some things which will ensure that your holiday is a great success. not limited to: train bridge openings, weather, guestsAs returning late, accidents, power failures, etc. The departure times, as advertised, are our goals. with many things, sometimes situations prevail disrupt ourmonths, best planning. the mercythat of many issues that Duringthat ourcan peak summer we have We the are sameatlimitations any business has include, when but are not limited to: train bridge openings, weather, guests returning late, accidents, power operating at full capacity (think stores at Christmas, ski resorts at Christmas, Disneyland at Spring failures, etc. break, etc.). This will occasionally mean waiting in line and some minor delays. If you arrive prior to During our peak haveyou theare same any business when the departure timessummer for yourmonths, trip, let usweknow herelimitations at the guestthat services office andhas then head operating at full capacity (think stores at Christmas, ski resorts at Christmas, Disneyland at into town to take advantage of the parks, beaches restaurants, etc. that are available. Spring break, etc.). This will occasionally mean waiting in line and some minor delays. If you We will calltoyou soon as your houseboat readyletand this will assist in moving returning arrive prior theasdeparture times for youristrip, us know you are us here at the guest services guests out, freeing up parking and being ready for your arrival. Do not load the luggage until office and then head into town to take advantage of the parks, beaches restaurants,carts etc. that youravailable. boat is ready. are
We will call you as soon as your houseboat is ready and this will assist us in moving returning guests parking and beingThese ready for arrival. Do notboarding load the luggage Checkout, In freeing Timesup only as follows; areyour NOT Houseboat times:
carts until your boat is ready. AM Sailing – After 8 AM
Bon Voyage – No earlier 4:30 PM Check In Times are as than follows: EarlySailing Board – No earlier than 6:30 PM AM After 9 AM Bon Voyage – No earlier than 4:30 PM Early Board –1 No than 6:30 PM vessel which operates on the Shuswap Lake system. This LIFEBOAT is anearlier emergency response
boat is a lifesaver and is supported by donations. Corporately, Waterway supports the rescue boat and we will add per sailing charge to assist this funding as on well.the Shuswap Lake system. LIFEBOAT 1 is aan$5emergency response vesselinwhich operates This boat is a lifesaver and is supported by donations. Corporately, Waterway supports the rescue boat and we will add a $10 per sailing charge to assist in this funding as well.
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PARKING Waterway Houseboats has a parking lot as well as an overflow parking area across the highway.
Waterway Houseboats parkingarea lot as an overflow areaencourage across the Unfortunately, as large ashas theaparking is, well it getsasvery congested.parking We would allhighof way. Unfortunately, as large as the parking area is, it gets very congested. We would encourour guests to bring as few vehicles as possible if they wish to utilize our parking area. We will age all of our guests to bring as few vehicles as possible if they wish to utilize our parking direct you to the appropriate parking (vehicles such as trucks with trailers, RV’s, buses will be area. We will direct you to the appropriate parking (vehicles such as trucks with trailers, parked in our overflow lot). in Please as close the next vehicle as possible, do not block as RV’s, buses will be parked our park overflow lot).toPlease park as close to the next vehicle anyone else signs. thatposted do notsigns. followVehicles posted signage towedposted at possible, doand not obey blockposted anyone elseVehicles and obey that dowill notbe follow owner’s will risk be andtowed expense. signage at owner’s risk and expense.
Pleaseunderstand understandthat thatitit isis illegal illegal to inin ourour parking lot lot andand it isitprohibited. Please toconsume consumealcohol alcohol parking is prohib-We also cannot allow activities such as football and Frisbee throwing in our parking lot due to potenited. We also cannot allow activities such as football and Frisbee throwing in our parking tialdue damage and injury. Thereand are wonderful public verypublic close by and ourvery staffclose wouldbybe lot to potential damage injury. There arefacilities wonderful facilities happy pointwould you inbethehappy right to direction. and ourtostaff point you in the right direction. Youcan canleave leaveyour yourcell cellphone phone number number with will contact youyou as soon You withGuest GuestServices Servicesand andthey they will contact as as your boat is ready. soon as your boat is ready. havesecurity securitythat thatpatrols patrols our our property complimentary parkWeWe dodo have propertyatatnight. night.We Wedodooffer offer complimentary parking, ing, however we cannot be held liable for any damage or thefts which may occur. This however we cannot be held liable for any damage or thefts which may occur. This isisnot not a a commonoccurrence occurrencebut butitit has has happened happened on apply at Waterway as any common onoccasion. occasion.Same Samerules rules apply at Waterway as any commercial parking notnot leave anyany valuables in your vehicles. commercial parkingzone, zone,please pleasedodo leave valuables in your vehicles. Waterwayshall shallnot notbe beliable liable or or responsible responsible ininany damage, lossloss or inconvenience Waterway anyway wayfor forany any damage, or inconveresulting from, orfrom, to anyorvehicle removed, away, impounded and/or immobilized. nience resulting to anybeing vehicle being towed removed, towed away, impounded and/or immobilized. All vehicles must visibly display a Waterway issued parking pass showing trip dates, boat name andvehicles contact phone number. All must visibly display a Waterway issued parking pass showing trip dates, boat name and contact phone number.
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TOURISM INFO Sicamous Visitor Centre / Chamber of Commerce Sicamous Visitor Centre Shuswap Tourism Toll Free 866-205-4055 Toll Free 866-205-4055 www.sicamouschamber.bc.ca www.sicamouschamber.bc.ca
Shuswap Tourism
Phone: 250-833-5906 or 250-833-5928 www.shuswaptourism.ca
Phone: 250-833-5906 or 250-833-5928 www.shuswaptourism.ca
STORES Anglemont Marina Marina –– Anglemont Anglemont Anglemont
Phone: 250-955-2277 250-955-2277 Phone: Groceries, Liquor Store, Groceries, Liquor Store,Gas, Gas,Ice, Ice,Freshwater, Freshwater, Dumpster for for Garbage, Dumpster Garbage,Fishing FishingTackle Tackle OpenMay May 1st 1st to to Thanks Open Thanks Giving GivingWeekend Weekend SepticPump Pump Out available Septic available
SeaStore Store––Cinnemousun Narrows Sea Narrows
Daniels Store – Seymour ArmArm Daniels Store – Seymour Phone – 250-833-5730 Phone – 250-833-5730 Groceries andand FuelFuel Groceries Totem Pole Resort – Salmon Arm Totem Pole Resort – Salmon Phone – 250-835-4567 Arm Gas Phone – 250-835-4567 Gas
Gas, Groceries, General Merchandise (towels,
Gas, Groceries, General Merchandise (towels, bathingsuits, suits, etc) etc) bathing
PUBS AND RESTAURANTS Shark Shack – Narrows Seymour Arm Hotel and Pub – Seymour Arm Seymour Arm Hotel and Pub – Seymour Arm Narrows Village Narrows Village Phone: 250-803-8765 or 250-804-9175 Phone: 250-803-8765 or 250-804-9175 Open late Open late May Maytotomid midSeptember September
Phone – 250-804-6496 Phone – 250-804-6496 Reservations only Reservations only Mongolian food Mongolian food
Urban Beach Café – Bughouse Bay – Seymour Arm Shark Shack Pub – Cinnemousun Narrows Phone: 250-517-8475 There is houseboat parking available at this location
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POLICIES AND REMINDERS ON THE LAKE CONT. *Please note: yourmooring mooring lines need to from be from the *Please note:When Whenbeaching beachingyour your houseboat(s) houseboat(s) your lines need to be the back back 45 degree angle to the beach. Pleasethat ensure you are abeached a minimum cleatscleats at 45 at degree angle to the beach. Please ensure youthat are beached minimum of a houseof a houseboat length away from any other houseboats. This will keep a good flow of water boat length away from any other houseboats. This will keep a good flow of water between boats, between boats, and will also protect you if a storm occurs; severe storm areas are marked and will also protect you if a storm occurs; severe storm areas are marked on the map. on the map. Please do not beach on private property.
If you haveany anyquestions, questions,please pleasecontact contact our oror byby email reservations@ If you have our office officeatat1-877-928-3792 1-877-928-3792 email reservawaterwayhouseboats.com and oneand of our representatives will be happy you.toWe invite tions@waterwayhouseboats.com one of our representatives willtobehelp happy help you.you to visit ouryou website at: our www.waterwayhouseboats.com. We invite to visit website at: www.waterwayhouseboats.com.
CUSTOMS Please youare arecoming comingacross across border there are restrictions andyou thatneed you Pleasenote note that ififyou thethe border thatthat there are restrictions and that need to note what you can bring across the border. to note what you can bring across the border. Please see see www.cbsa-asfc.gc.ca for more information. Please www.cbsa-asfc.gc.ca for more
information.
ENVIRONMENTAL We at Waterway Houseboats strive daily to adopt practices which protect our pristine environ-
We at Waterway Houseboats strive to adopt which protect our pristine ment. From biodegradable soaps anddaily shampoos to anpractices enhanced recycling program, we are enthe vironment. From biodegradable soaps and shampoos to an enhanced recycling program, leaders in “green” practices. Therefore, in order to enhance that effort, we urge you to consider we are the leaders in “green” practices. Therefore, in order to enhance that effort, we urge bringing with you food and beverages that are contained in plastic, or some other recyclable you to consider bringing with you food and beverages that are contained in plastic, or material. some other recyclable material.
In short we are specifically asking our Guests to avoid bringing glass containers, to avoid the We also encourage you to please use the provided biodegradable soaps and shampoos risk of broken glass ondoour on your boat. Please notbeaches. bring your own toilet paper, it is very important to use the
supplied friendly paper issues with systems. closing, we wish We alsoseptic encourage youtoilet to please usetotheprevent provided biodegradable soapsInand shampoos on to thank you for assisting in the protect that is thetoShuswap Lake. Your your boat. Please do notus bring youreffort ownto toilet paper,the it isbeauty very important use the supplied friends at Waterway Houseboats. septic friendly toilet paper to prevent issues with systems. In closing, we wish to thank you for
assisting us in the effort to protect the beauty that is the Shuswap Lake. Your friends at Waterway Houseboats.
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• Please have a boarding pass prior to going onto the docks. • Only fill carts when ready to load or disembark. • Please respect your neighbours, noise must cease at 11pm, no excessive noise at any time. • Smoking and the use of the bbq’s are prohibited on the docks. • Drinking is prohibited in all public areas. • Parking at your own risk.
*
SICAMOUS HWY #1
DOCK B
*DEPART FOR HOUSEBOAT TRIP
DOCK A ARRIVE BACK FROM HOUSEBOAT TRIP
BEACH
SERVICE DOCK
BEACH
LOADING ZONE GUEST BBQ AREA
BEACH UNLOADING ZONE
BEACH ONE WAY
ONE WAY BEACH GUEST SERVICES BOAT ORIENTATION SNACKS RETAIL
OVERFLOW PARKING
MERVYN ROAD HWY 97A ENDERBY
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BOARDING OPTIONS AMSailing Sailing isis our programme andand allows youyou to board youryour houseboat the AM ourstandard standardboarding boarding programme allows to board houseboat morning (8:00AM – 12:00 Noon Noon or when is fully of your scheduled departure the morning (9:00AM – 12:00 orboat when boat serviced) is fully serviced) of your scheduled date. If youdate. plan on arriving beforethe your scheduled departure date then take advantage departure If you planthe onday arriving day before your scheduled departure date then take advantage eitherorthe Bon Voyage or Early Board programs listed below. of either the Bon of Voyage Early Board programs listed below. Bon programmeallows allows you to board houseboat the evening pm -pm 8:00 BonVoyage Voyage programme you to board youryour houseboat the evening (6:00(6:00 pm - 8:00 pmwhen or when fully serviced) your scheduled date and leave our or boat isboat fullyisserviced) prior toprior your to scheduled departuredeparture date and leave our docks that docks that evening, mustanbehour beached thetosun Dueofto the amount evening, boats must beboats beached beforean thehour sun before sets. Due the sets. amount daylight availof daylight available the Bon Voyage program is only offered from June 1st to August 31st. able the Bon Voyage program is only offered from June 1st to August 31st. There is an additional There is an additional fee for this programme. You may be required to beach on Mara fee for this programme. You may be required to beach on Mara Lake depending on departure Lake depending on departure time, weather or the train bridge. Legacy 94 houseboat is time, weather or Legacy 94 houseboat is not available for the Bon Voyage not available forthe thetrain Bonbridge. Voyage program. program. Early Board programme allows you to board your houseboat the evening (8:00 pm to boardprior your to houseboat the evening (8:00 pm - 10:00 - Early 10:00Board pm orprogramme when boatallows is fullyyou serviced) your scheduled departure date and pm or when boat is fully serviced) prior to your scheduled departure date and stay on your boat stay on your boat on our docks allowing you to leave on your vacation the next morn-on our docks allowing you to leave the next There an additional fee for ing. There is an additional fee on foryour this vacation programme. Themorning. advantages areismany: It is considerably less expensive than motelarelodgings several people. The captain and co-captain this programme. The advantages many: Itfor is considerably less expensive than motel lodgings must be together to review paperwork, thetogether video and complete the onboard for several people. The captainthe and co-captainwatch must be to review the paperwork, watch orientation. You can then get your gear on board and relax for an enjoyable evening the video and complete the onboard orientation. You can then get your gear on board and on relax thean dock. for enjoyable evening on the dock.
SAFETY TURTLE Youngchildren children on your Young your boat? boat? WaterwayHouseboats Houseboats is rent Safety Turtles as as a tool in in Waterway is pleased pleasedtoto rent Safety Turtles a tool assisting These devices do not substitute for assistingininyour yourchild’s child’ssecurity. security. These devices do not substitute proper parental supervision. Reserve your Safety you for proper parental supervision. Reserve yourTurtle Safetywhen Turtle when you make your reservation. make your reservation. Cost:$50 $50+Tax. +Tax. Cost: Safetyturtle turtle requires requires aa security $250.00 upon arrival and Safety securitydeposit depositofof $250.00 upon arrival then will be refunded at the return of the turtle and then will be refunded at the return of the turtle
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POLICIES AND REMINDERS ON THE LAKE • Hot intothe thelake. lake.We Weare arelessening lessening environmental impact • Hottubs tubsare areno nolonger longer drainable drainable into ourour environmental impact on on the beautiful Shuswap. A thorough explanation of procedures will be given during your the beautiful Shuswap. A thorough explanation of procedures will be given during your orientaorientation.
tion.
• Alcohol consumption is prohibited on our property. Indulgence in and suffering from over • Alcohol consumption our delayed property.orIndulgence suffering fromcaptain over and consumption may resultisinprohibited your tripon being cancelled.inItand is vital that the consumption may result in your trip being delayed or cancelled. It is vital that the captain and co-captain are not intoxicated for the trip to commence.
co-captain are not intoxicated for the trip to commence.
• Please do not bring any external speakers onto your houseboat. This will result in issues • Please not bringand anyout external speakers onto your houseboat. Thisforwill in issues both both withdo Waterway on the lake. There is a $1,000 charge thisresult infraction and the speakers will be confiscated duration your trip. Noise cease at 11 this is with Waterway and out onfor thethe lake. There isofa $1,000 charge for must this infraction andPM theand speakers strictly enforced, both on our docks and out on the lake. Please respect others and abide by will be confiscated for the duration of your trip. Noise must cease at 11 PM and this is strictly this regulation. enforced, both on our docks and out on the lake. Please respect others and abide by this regula-
tion. • Waterway Houseboats provides a clean air environment for all of our guests. If you smoke, please take the appropriate precautions and do so outside of your houseboat. Smoking inside • Waterway Houseboats provides a clean air environment for all of our guests. If you smoke, the houseboat will result in a charge of $1,000 being applied against your security deposit.
please take the appropriate precautions and do so outside of your houseboat. Smoking inside the
• Pets are permitted with tax charge pet. against your security deposit. houseboat will result inaa $100 chargeplus of $1,000 beingper applied
• Fireworks are prohibited anywhere on the lake. Please do not bring or purchase fireworks • Pets are permitted with a $100 plus tax charge per pet. for your houseboat vacation. Fuel, fiberglass and fireworks are dangerous. Infraction of this regulation willareresult in theanywhere loss of your security deposit in the forfeiture of your • Fireworks prohibited on the lake. Please doand notmay bringresult or purchase fireworks for trip.your houseboat vacation. Fuel, fiberglass and fireworks are dangerous. Infraction of this regula-
in the loss of your security deposit and may result in the forfeiture of be. yourThese trip. • Alltion of will our result cleaning products are tested and as benign to the environment as can items include: hand soap, body wash and shampoo. Please utilize the on board products to help • All of our cleaning products are tested and as benign to the environment as can be. These items us protect the health of the Shuswap Lake system. We also ask that you minimize the amount include: hand soap, body wash and shampoo. Please utilize the on board products to help us of water you use on board by refraining from running the kitchen sink while doing the dishes, protect the health of the Shuswap Lake system. We also ask that you minimize the amount of the bathroom sink while washing up and shortening the length of your showers, by way of water you use on board by refraining from running the kitchen sink while doing the dishes, the example. bathroom sink while washing up and shortening the length of your showers, by way of example.
• Please remember your kitchen sink goes into your black holding tank – the more water you • Please your gets. kitchen sink goes into your black holding tank – the more water you run run – the remember fuller the tank
– the make fuller the gets. • Please suretank your toilet peddles are not stuck on as this will also fill your black holding tank. • Please make sure your toilet peddles are not stuck on as this will also fill your black holding
tank.check out our lake map for places to visit and interesting attractions around the lake. • Please • There a pump Marina for your septic, if this becomes an issue • Pleaseis check outout ouravailable lake mapatforAnglemont places to visit and interesting attractions around the lake. during your trip. There is a user fee based on time for this service. If required, you can also • There is a pump out available at Anglemont Marina for your septic, if this becomes an issue durreturn to Waterway base. Most trips do not need any additional pump outs.
ing your trip. There is a user fee based on time for this service. If required, you can also return to
• The Legacy Houseboats aredo NOT allowed Neilson pump Beach.outs. If you are found to be there you Waterway base. Most trips not need anyatadditional will forfeit your security deposit and the remainder of your vacation.
• The Legacy Houseboats are NOT allowed at Neilson Beach. If you are found to be there you will forfeit your security deposit and the remainder of your vacation.
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BEACHING AND STORM RULES Ensure forfor appropriate places to beach. Failure to comply with the no Ensurethat thatyou youcheck checkthe themap map appropriate places to beach. Failure to comply with the no beaching areas may result repairs/towing, in costly repairs/towing, which will notby beinsurance. covered by beaching areas may result in costly which will not be covered insurance.
Point to ropes at back of boat – lines stretch onto beach at a 45 degree angle
Point to ropes at back of boat – lines stretch onto beach at a 45 degree angle
Drive boat toward beach at low speed. Keep boat approximately a boat length and a half from the Drive boat toward beach at low speed. Keep boat approximately a boat length and a half next boat. Do not ram onto beach. Once pontoons touch beach, take revs up to 2500-2800 RPM from the next boat. Do not ram onto beach. Once pontoons touch beach, take revs up to to set your boat onto the beach. Bring boat to idle and have a crew member stay at the helm to 2500-2800 RPM to set your boat onto the beach. Bring boat to idle and have a crew memkeep the boat andkeep RPMthe at boat 1500.straight and RPM at 1500. ber stay at thestraight helm to Crew members side first. Driver thenthen turnsturns the wheel to tighten Crew membersshould shouldtietiedown downwindward windward side first. Driver the wheel to the rope andthe therope otherand crewthe members secure the othersecure rope. the other rope. tighten other crew members Do tietotorocks rocksororlogs. logs. However to peg behind if possible. Do not tie However dodo trytry to peg youryour ropesropes behind a rocka ifrock possible. To offthe thebeach, beach,rotate rotatesteering steering wheel from to right in forward and move everyTo get get off wheel from left left to right in forward and move everyone to the one to the back of the boat. Once the front is free, rotate steering wheel from left to right back of the boat. Once the front is free, rotate steering wheel from left to right in reverse. Reverse in reverse. Reverse away from the beach until it’s safe to turn the boat, have 200-300 feet of away from the beach until it’s safe to turn the boat, have 200-300 feet of distance between you distance between you and the beach before you make the turn.
and the beach before you make the turn.
Rule of thumb – for storm safety – From the back of your boat, you should look across Rule of thumb – for storm safety – From the back of your boat, you should look across the lake, the lake, NOT down the lake.
NOT down the lake.
During a storm - If on beach, stay on beach. If on the water, stay on the water and drive During stormLook - If onfor beach, staybay on beach. If on on the do water drive to into the into the awaves. a calm or break in the water, stormstay to beach, notand attempt beach in a storm. waves. Look for a calm bay or break in the storm to beach.
STAKE
BEACH
45 DEGREES
10
BOARDING PLANK
BOW
STERN
STAKE
BEACH
BACK CLEAT
WHAT TO EXPECT UPON RETURN expediteyour yourdeparture departure and help group of Waterway Vacationers, ToToexpedite help accommodate accommodatethe thenext next group of Waterway Vacationers, assistance in making sure the following doneyou before you arrive backfrom in youryour assistance in making sure the following will be will donebebefore arrive back in dock dock from your vacation will be greatly appreciated. your vacation will be greatly appreciated. Please: Please: • Makesure sureyour yourbimini biminiisisup up and and open open • Make • Placeallallgarbage garbageand andrecycled recycled bottles right sideside (Starboard side)ensure Please they • Place bottleson onthe thefront frontdeck deck right (SB) Please ensure that bags are securely tied. are all securely tied. • Have all personal items removed from cupboards and fridge
• Have all personal items removed from cupboards and fridge
• Have luggage packed and ready in front salon
• Have luggage packed and ready in front salon
• Turn off propane
• Turn off propane
• Have boat clean & tidy (to avoid a cleaning fee)
• Have boat clean & tidy (to avoid a cleaning fee)
• Wash and put away all dishes
• Wash and put away all dishes (to avoid a cleaning fee)
• Leave all rental bedding on the beds
• Leave on the beds, towelsHouseboat in showerVacation your houseboat will Whenall yourental returnbedding to our dock from yourplace Waterway
have the septic pumped andfrom the boat will be re-fueled. You willVacation be asked your to disembark, take When you return to ourout dock your Waterway Houseboat houseboat your car keys and move your vehicles to the loading zone. Once your boat has been serviced we will have the septic pumped out and the boat will be re-fueled. You will be asked to will call you back to remove your belongings then our staff will do a final walk through, ensure disembark, take your car keys and move your vehicles to the loading zone. Once your therehas are been no damages or missing items. Weback willtogive you theyour finalbelongings paper workthen withour fuelstaff charge boat serviced we will call you remove will do final walk through, ensure are to noour damages or office missing We will give anda propane charge, you will thenthere proceed checkout foritems. your payment. Youryou fuel the papercharges work with fuel chargetoand thenyour proceed to our andfinal any other will be charged yourpropane accountcharge, and youyou willwill receive security deposit checkout office for your payment. Your fuel and any other charges will be charged to your back less any expenses at that time. account and you will receive your security deposit back less any expenses at that time. Fuel and Propane Costs will vary depending on the houseboat size, how you operate the houseboat and how Costs much time you spend cruising. For houseboat budgeting purposes estimate that Fuel and Propane will vary depending on the size, howwe you operate the houseboat andspend how much time youtospend our customers between $ 100 $ 175cruising. per day onFor gas,budgeting rememberpurposes optimum we fuelestimate efficiency that ourtocustomers spend $ 150RPM. to $ 175 per day gas,about remember is 2200 2300 RPM, neverbetween exceed 2800 You will also on spend $ 50 tooptimum $ 100 perfuel trip efficiency is 2200 to 2300 RPM, never exceed 2800 RPM. You will also spend about $ 50 to on propane. $ 100 per trip on propane.
7
Point i
gas, groceries, phone and liquor
Unnamed Waterfalls
Woods Landing South
Horseshoe Bay ST. St. Ives IVES Park
g
Armstrong Pt.
Prohibited beaching West of this line
HU
M nes Y wilder
Anstey Arm West
Cottonwood Beach
Nine Mile Pt.
Rendevous Picnic Site
Twin Bays
Dive Site good night diving Anstey Nielson View Beach
ANGLEMONT
K E
S
E
N
U al Os with sm
Woods Landing
No Internet Coverage
Anglemont Marina
EY ANST
Ruckell Pt.
AwilRderneM ss
Peter Martins Bay
Robert’s Bay
Floating Stores Narrows Village Haven Pt.
Wild Rose Bay
Cinnemousun Narrows
nice hike and view of Anstey Arm
Tillis Beach
TILLIS LANDING
Dive Site
Aline Hill
Alvera tug boat, advanced dive 90 feet
Shuswap Lake East
mit Bay
Swall Beach Marble Point
Indian Pictographs Hungry Waterway iscomplimentary pleased to announce complimentary highinternet speed internet is Waterway has plug n play high speed is available Cove on some areas thealllake on allvessels. of our Please vessels.take Thisnote service is available onavailable some areas of the lakeofon of our of the startingareas mid June. coverage on the map. Just one more of the many things that make Murdock Pt. us different from the competition!
AP W S U SH NGE RA Please take note of the coverage areas on the map. Just one more of the many
Old Town Bay EAST to Calgary Banff Robin Campbell at For any Internet on the water please via contact things that makesupport us different from the competition! 5 hours drive time All Points wirelessEagleRiver (250) 833-2208 Sicamous Narrows
Mara Point
SICAMOUS
golf club
Waterway
ITEMSMoose THAT CAN BEBase PURCHASED AT OUR MARINA Builders Mulligan’s pub, food, liquor store
Ice Firewood Waterway Marina Base Beach Towels T-shirts, hoodies and sweat shirts Flip-Flops
8
Indian Pictographs
Rl commun
Internet Coverage
golf course
Beach Bay
Aty at n
LEGEND CRUISE AND SURF
Anglemont
Rorth end
Flashlights Toiletries Beach Blankets Hats Sunglasses
Four
LA KE
NA KW A
s
ACTIVITY CENTER RENTALS
L O NGGE RAN
Waterway offers a wide array of state of the art rentals right in the marina to make your holiday even more fun and always memorable. We will also provide you with Giant Cedar Forest Anstey Beach the information you need to make your adventures happen. Our rental items include: ski and wakeboard boats, personal watercraft, pontoon boats, paddleboards, kayaks and a whole lot more. We are introducing mountain bikes as well this season so that you can take advantage of all the great trail work that has been done around the lake. Enjoy some great trail rides right from your Mile Creek Waterway offers a wide array of state of the art rentals right in personal floating resort.
EY A N S TG E RAN
the marina to make your holiday even more fun and always memorable. We will also provide you with the information you need to make your adventures happen. Our rental items include: ski and wakeboard boats, personal watercraft, pontoon The flyboard. boats, paddleboards, kayaks and a whole lot more. Call usThis toll ingenious and deceptively free at 1-877-928-3792 to include these awesome items simplefun devise boltson on to your incredible Waterway vacation! the powerful motor of a
jet ski, then routes the resulting water jet through a long hose that connects to a pair of jet boots and hand-held stabilizers.
THINGS TO BRING FROM HOME Bedding – sheets, blankets, sleeping bags, pillows Bedding – sheets, blankets, sleeping bags, Towels – towels, face cloths, hand towels pillows BBQ Tools, tupperware, tin foil, plastic wrap, Baking Sheets Towels – towels, face clothes, hand towels Lawn Chairs BBQ Tools Cooler Chairs Bug spray, sun screen Cooler cord for mp3 / Ipods Auxiliary Bug spray, sun screen Blender - Waterway will not be responsible for damaged to mp3/Ipods blenders by power fluctuations Auxiliarycaused cord for
Matches Baking Sheets Fishing Gear/License Blender Books Matches Medications Fishing Gear/License Toiletries Books Flashlight Medications Extension cords - If needed Toiletries Cards, games DVDs Flashlight
Extension cords - If needed
9
Questions?
Feel free to contact us. We have the answers to all your questions. waterwayhouseboats.com
1-877-WATERWAY (928-3792) • WATERWAYHOUSEBOATS.COM