December 2012 by David Evener

Global Water Exclusive on Afghanistan Watershed, page 21

JOURNAL

December 2012

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Suppliers Speak Up Groundwater suppliers share their biggest concerns, page 27 Also inside: — Work Zone Safety, page 34 — Groundwater Treatment, page 38

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JOURNAL

Vol. 66, No. 12 December 2012 www.waterwelljournal.com

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

FEATURED ARTICLES 21 Global Water Exclusive By Mike Price

Dr. Laura Jean Palmer-Moloney, senior research geographer for U.S. Army Corps of Engineers 27 Suppliers Speak Up By Jennifer Strawn

Groundwater suppliers share their biggest concerns and how they’ve adapted to a changing economy. 31 WATER WELL JOURNAL Q & A By Mike Price

Bob Gray, PG, senior hydrogeologist for Daniel B. Stephens & Associates Inc. 62 2012 Index of Articles Volume 66: January-December 2012

Page 21

IN EVERY ISSUE

DEPARTMENTS In This Issue Industry Newsline The Log Web Notes Coming Events Newsmakers Featured Products Classified Marketplace Index of Advertisers Closing Time

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About the cover A replacement house well is drilled in October for a farm northeast of Lovington, New Mexico. The old well was 100 feet deep and had gone dry. The new well went to 210 feet, which is the base of the Ogallala Aquifer. The rig is a 1998 Ingersoll-Rand TH-60. The drilling method used was air and a downhole hammer to approximately 65 feet, then switching to mud to finish the well. Polyvinyl chloride (PVC) pipe casing and screen were used before the well was gravel packed. Photo courtesy Eades Drilling & Pump Service in Hobbs, New Mexico.

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Member of BPA Worldwide. The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081. Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paid at Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

Twitter @WaterWellJournl

Water Well Journal December 2012 5/

JOURNAL A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Advancing the expertise of groundwater professionals and furthering groundwater awareness.

Chief Executive Officer Kevin McCray, CAE kmccray@ngwa.org NGWA President John Pitz, CPI Director of Publications/Editor Thad Plumley tplumley@ngwa.org Associate Editor Mike Price

mprice@ngwa.org

Copyeditor Wayne Beatty

wbeatty@ngwa.org

Production and Design Janelle McClary jmcclary@ngwa.org Advertising Shelby Fleck Vickie Wiles

Page 27

sfleck@ngwa.org vwiles@ngwa.org

Circulation Coordinator Katie Neer kneer@ngwa.org Contributing Writers Ed Butts, PE, CPI; Donald W. Gregory; David T. Hanson; William J. Lynott; Michelle Nichols; Christine Reimer; Al Rickard, CAE; Ron Slee; Lana Straub; Jennifer Strawn; and Alexandra Walsh Editorial, Advertising, & Publishing Offices 601 Dempsey Rd., Westerville, OH 43081 (800) 551-7379 Fax: (614) 898-7786 Selected content from Water Well Journal is indexed on Ground Water On-Line™ at www.NGWA.org/gwonline ©Copyright 2012 by the National Ground Water Association. All rights reserved.

Our circulation is audited, ask for a statement today.

An APEX award winner 10 consecutive years with 22 total awards, most in the groundwater industry.

FEATURED COLUMNISTS 34 Safety Matters by Jack Glass, CIH, CSP, QEP, CHMM Work Zone Safety Make sure your crew is safe when your job takes you near traffic.

38 Engineering Your Business by Ed Butts, PE, CPI Groundwater Treatment Part 8(a). Treatment Methods

46 Your Money by William J. Lynott In Search of the High Yield You’ll have to look around, but high yields can still be found.

48 Savvy Selling by Michelle Nichols The Two-by-Four Closing Question Selling is a series of steps. One way to convince customers to take those steps is to whack them like a two-by-four on a piñata with a simple question.

50 The After Market by Ron Slee That Was the Year That Was Sometimes we need to kick the old year out and not just welcome the new one in. The views expressed in the columns are the authors’ opinions based on their professional experience.

6/ December 2012 Water Well Journal

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EDITOR’S

NOTE

Think Like a Child mma arrived at my house with my order—three packages of cookie dough. Honestly, packages much larger than I expected! As I tried to figure out how to fit the dough into the freezer, Emma, a tall, wildly talented teenage family member, told us where the dollars from the dough would go. She and classmates in her school orchestra want to perform a concert at Millennium Park in Chicago, Illinois. Yes, the girl just wants to make music. How can I say no to that? Of course, I bought three packages! As Emma was leaving, she stopped and paused. She wanted to say something else. “Would you also be interested in buying any pies?” Quickly realizing it would be unAmerican to say no to a girl selling apple pie, I wrote a second check. Cherry and Dutch apple pies are now on their way. It’s safe to say I have dessert covered at the Plumley holiday dinner this season. The scene was cute, but look at it a bit more closely and it is much more than that. We can often learn a lot from a child and think about Emma and her classmates. Their goal is to perform a concert in a world-class venue in a world-class city. Doing so would be an awesome achievement for anyone, let alone a small school orchestra from a suburb in Ohio. But Emma and her classmates are not deterred, not even remotely intimidated.

No goal is too big in the eyes of young people. And Emma and her classmates are determined to get to Chicago—one cookie and slice of pie at a time. So think like a child for a minute. What is on your company’s wish list? Is it adding new equipment? What about learning new techniques? Do you think those would aid your firm by bringing you business you’re not getting today? I’m sure you would benefit from a new revenue stream. Is there something out there your company is not doing that could impact the bottom line if it was added? All of us can think of things that would benefit us in our jobs. But instead of dismissing those as dreams, think like a child and ask yourself what it will take to truly get there. Plot it out. The outline will look intimidating and may seem impossible, but it’s not. If a new piece of equipment or training will allow your firm to explore a business opportunity and add revenue to your firm, you owe it to yourself to figure out what it will take to make that happen. And when you finally get there, celebrate. I’ll have dessert covered for you!

Thad Plumley is the editor of WWJ and director of publications at the National Ground Water Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.

Advertise your products and services to the groundwater industry’s most influential readership. Call Shelby Fleck and Vickie Wiles in the NGWA sales department at (800) 551-7379. ● ● ● ●

Approximately 25,000 readers every month. More than 19,000 are groundwater contractors. Approximately 4000 reside in professions also allied to the field. Readers reside in every state, Canada, and other international locations. Circulation is audited by BPA Worldwide. Ask for a statement.

8/ December 2012 Water Well Journal

Shelby Fleck

Disclaimer Water Well Journal and the National Ground Water Association provide information for guidance and information purposes only. This publication is not intended to provide investment, tax, or legal advice. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, Water Well Journal and the National Ground Water Association cannot guarantee as to its accuracy, completeness, and validity and cannot be held liable for any errors or omissions. All information contained herein should be independently verified and confirmed. Water Well Journal and the National Ground Water Association do not accept any liability for any loss or damage howsoever caused in reliance upon such information. Reader agrees to assume all risk resulting from the application of any of the information provided by Water Well Journal and the National Ground Water Association. Trademarks and copyrights mentioned within Water Well Journal are the ownership of their respective companies. The names of products and services presented are used only in an educational fashion and to the benefit of the trademark and copyright owner, with no intention of infringing on trademarks or copyrights. No endorsement of any third-party products or services is expressed or implied by any information, material, or content referred to in the Water Well Journal. Subscriptions/Back Issues For questions, changes or problems with your subscription call Katie McKee. Subscriptions: Water well contractors and other qualified groundwater industry personnel in U.S. and Canada — free; others in U.S. — $105 per year; $15 per copy. Canada – $120 per year; $24 per copy. International: $140 per year; $35 per copy. Subscriptions available through NGWA offices only. We reserve the right to refuse subscriptions to anyone not directly engaged in the groundwater industry. Claims for missing issues must be made in writing within three months of publication and will be subject to the availability of back issues. Advertising Disclaimer Advertisers and advertising agencies assume liability for all content (including text, representation, and illustrations) of advertisements printed and also assume responsibility for any claims arising therefrom made against the publisher. The publisher reserves the right to reject any advertising that it believes is not in keeping with the publication's standards or is deemed unsuitable or misleading.

Vickie Wiles

waterwelljournal.com

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IN THIS

ISSUE

he 66th volume of Water Well Journal wraps up with a December 2012 issue focusing on the state of the industry.

With that in mind, WWJ convened a roundtable of suppliers to get their take on the industry. In the feature story “Suppliers Speak Up” on page 27, freelance writer Jennifer Strawn asked four suppliers to weigh in on their biggest concerns, how they’ve adapted to a changing industry and economy, and what Jennifer Strawn they’re hearing most from their customers. Chatting with her were Matt Barrett, president of Barrett Supply Co. in Augusta, Georgia; David McCool, sales manager with Geothermal Supply Co. Inc. in Horse Cave, Kentucky; Tom McDermott Jr., president of A.I. McDermott Co. Inc. in Oshkosh, Wisconsin; and Dan Milan, vice president of Milan Supply Co. in Mt. Pleasant, Michigan. Safety is another critical topic in the industry today and this month’s installment of Safety Matters focuses on “Work Zone Safety.” Columnist Jack Glass, CIH, CSP, QEP, CHMM, points out in the column starting on page 34 that there are more than 40,000 injuries each year from vehicle crashes in work zones, which equates to one injury every 13 minutes. Glass then discusses the impacts of poor planning for a job in a work zone, how to plan properly, as well as details on mobi-

10/ December 2012 Water Well Journal

lization for a job, operations in the work zone, and demobilization of a completed job. In this month’s Water Well Journal Q & A on page 31, Associate Editor Mike Price spoke with Bob Gray, PG, senior hydrogeologist for Daniel B. Stephens & Associates Inc. (DBS&A) in Albuquerque, New Mexico. DBS&A won the 2011 National Ground Water Association Outstanding Groundwater Project Award for outstanding science, engineering, and contractor innovation in the area of supplying groundwater. The award was given for DBS&A’s $9 million project involving the design of a new wellfield in Potter County, Texas. DBS&A used a three-dimensional hydrostratigraphic model to optimize well site selection and modeled groundwater drawdown impacts from an existing nearby wellfield. The data was used to develop a wellfield design that minimizes local drawdown impacts and balances pumping demands between the two wellfields. A project team member, Gray talks in-depth about working on the groundwater development project. In an accompanying sidebar, the 2012 NGWA Outstanding Groundwater Project Award recipients are listed. Engineering Your Business columnist Ed Butts, PE, CPI, continues his series on “Groundwater Treatment” on page 38. The column is the first part of two on treatment methods and will wrap up next month. The column next month will also conclude the series that will span 13 articles. This install-

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IN THIS

ISSUE

Nix Manufacturing Stephenville, Texas Phone (254)965-4637 Fax (254)965-3579

ment covers treatment approaches, details on a variety of groundwater contaminants, microbiological contaminants, disinfectants and disinfection byproducts, and organic contaminants. The column includes a table of common organic contaminants in groundwater and their maximum contaminant levels as well.

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Price also spoke with Dr. Laura Jean Palmer-Moloney, senior research geographer for the U.S. Army Corps of Engineers (USACE), Engineer Research & Development Center (ERDC) in Alexandria, Virginia, in a Global Water Exclusive on page 21. Dr. Palmer-Moloney deployed to Afghanistan as senior advisor on watershed management to the Commander of Regional Command Southwest from 2011-2012. She shares her experience as the principal investigator for the â&#x20AC;&#x153;Civil-Military Operation/ Dr. Laura Jean Human-Environment Interactionâ&#x20AC;? USACE Palmer-Maloney ERDC work package and as a lead research scientist in the Pentagonâ&#x20AC;&#x2122;s â&#x20AC;&#x153;Helmand Deep Diveâ&#x20AC;? strategic multi-layered assessment of Afghanistan. Dr. Palmer-Moloney volunteered to deploy so she could get to the middle/lower Helmand watershed to do work with waterâ&#x20AC;&#x2122;s ties to security and stability. She managed to get a position with the U.S. Marine Corps in Regional Command Southwest to do work on the Helmand watershed in Afghanistan.

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INDUSTRY

NEWSLINE

Water Well Owners Should Take Steps Before Using Flooded Wells In the event of water well flooding—such as occurred during Hurricane Sandy—owners of household wells should take precautions to make sure their well is in good operating condition and the water is safe. First, if you see any downed lines, always treat them as electric lines that are live and immediately contact your power company. Inspect the well cap and well casing to make sure neither is damaged from fallen trees, tree limbs, or other flying debris. If there is debris around the well casing—the vertical pipe extending above the ground’s surface that provides access to the well through the well cap on top—it should be removed carefully so as not to damage the casing or the cap. Also be careful not to bump the well casing with vehicles or equipment—or with the debris that is being removed. Visually inspect the well cap and casing to make sure neither is loose, cracked, or bent. If there is any sign of such damage—or if the well casing is topped by floodwater, meaning the well has been flooded—contact a qualified water well contractor to inspect your well as surface contamination such as bacteria, chemicals, or other pollutants may have entered into the well. A less obvious concern is electrical shock if a nonsubmersible pump or any part of the well electrical system is flooded. After such flooding: 1. Stay away from the well pump while it is flooded so as to avoid electrical shock. 2. Do not drink the water from the well or use it for any washing to avoid becoming sick. 3. It is best to get help from a qualified water well contractor or pump installer to: • clean and turn on the pump • flush the well • disinfect the well • perform any other necessary maintenance.

Water wells are specialized systems that require knowledge and expertise to repair, clean, and disinfect. If your well is flooded, use bottled water until a qualified water well system contractor can check out your well system. You also can boil water to kill any bacteria, but boiling water may not remove other types of contamination that enter your well due to flooding. To learn more, visit NGWA’s Web site, WellOwner.org. ___________________ Hach Co. was one of many companies in the groundwater industry that supported those impacted by Hurricane Sandy. The manufacturer and distributor of analytical instruments and reagents, used to test the quality of water and other liquids, had a dedicated support hotline for those with storm-related questions and helped customers whose facilities and equipment had been affected. In addition, Hach proactively communicated with customers in states that were impacted by Sandy. E-mail messages were sent encouraging them to contact Hach with any questions or challenges related to their facilities. Regular updates were also posted on a variety of social media channels, including Facebook and Twitter, letting customers know how Hach was able to help them with their facilities and equipment in the storm’s aftermath. A comprehensive Information Center was created and could be accessed at www.hach.com/sandy, and was updated on an ongoing basis.

New Housing Starts Increased by 15% in September The U.S. Census Bureau and the Department of Housing and Urban Development jointly announced the latest residential construction statistics for September. The report showed privately owned housing starts in September were at a seasonally adjusted annual rate of 872,000. This was 15% above the revised August estimate of 758,000 and was 35% above the September 2011 rate of 647,000. September had the best monthly performance since July 2008, when housing starts were on an annual pace of 923,000. Single-family housing starts in September were at a rate of 603,000; this was 11% above the revised August figure of 543,000. The September rate for units in buildings with five units or more was 260,000. Housing starts are important to the water well industry as they can indicate possible construction of new water well systems. Privately owned housing units authorized by building permits in September were at a seasonally adjusted annual rate of 894,000. This was 11.6% above the revised August rate of 801,000 and was 45.1% above the September 2011 estimate of 616,000. Single-family authorizations in September were at a rate of 545,000; this was 6.7% above the revised August figure of 511,000. Authorizations of units in buildings with five units or more were at a rate of 323,000 in September. Privately owned housing completions in September were at a seasonally adjusted annual rate of 683,000. This was 0.4% above the revised August estimate of 680,000 and was 13.8% above the September 2011 rate of 600,000. To read about new residential construction data, visit www.census .gov/construction/nrc.

ASTM Launches New Initiative to Address Environmental Impacts of Products The American Society for Testing and Materials has announced a new ini-

NEWS/continues on page 14 12/ December 2012 Water Well Journal

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NEWS/from page 12 tiative to help measure environmental impacts of products. The initiative is for Program Operator for Product Category Rules (PCRs) and Environmental Product Declarations (EPDs), which will provide the venue for developing PCRs and verifying EPDs. As green and sustainability become more prevalent terms, and measurement systems and labels more common, there is a growing need to understand the real environmental impact of products from

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committees will oversee the development process for PCRs. PCRs will detail the rules and guidelines for developing environmental declarations for products that can fulfill equivalent functions. EPDs will be verified to ensure their adherence to the ISO 14040 standards as well as to ensure that life cycle assessment data accurately describes the environmental aspects of a product. ASTM International has developed its program in accordance with ISO 14025: Environmental Labels and Declarations—Type III Environmental Declarations—Principles and Procedures. Inquiries about developing new PCRs and verifying EPDs are welcome. Contact ASTM’s certification and declarations department at cert@astm.org or visit ASTM’s Web site at www.astm.org for more information regarding the ASTM International program.

NGWA Focus Conference on Gulf Coast Groundwater Issues Explored Common Concerns, Solutions Groundwater professionals from the Gulf Coast region as well as France and Nigeria shared common concerns and solutions regarding subsidence, hydraulic fracturing, groundwater withdrawals for agriculture, and the status of coastal restoration following Hurricane Katrina and the Deepwater Horizon oil spill at the National Ground Water Association Focus Conference on Gulf Coast Regional Groundwater Issues, October 1617 in Baton Rouge, Louisiana. Keynote speaker Tom Michel, Harris-Galveston Subsidence District director in Friendswood, Texas, described how his agency reversed the historical pattern on subsidence by implementing policies to reduce the rate of groundwater pumping and the challenges of imposing regulations on previously unregulated communities while dealing with both municipal water supplies and individual exempt wells. Michel summarized that the greatest challenge is working with a public that does not know the value of water, a resource he called the “invisible infrastructure.” Representatives from Louisiana, Mississippi, and Alabama outlined their state challenges to include rapidly inwaterwelljournal.com

creasing agricultural irrigation during recurring drought periods. The message was: Water is still plentiful, but cheap water is not. The goal is balancing the quality and quantity of water available vs. what all is needed for competing demands. Common themes expressed were the importance of public education on the value of water, a better educated groundwater professional workforce about actual well construction, inadequate groundwater monitoring networks, and the consequences of regulatory requirements. One discussion focusing on groundwater sustainability elevated the complexity of the issue, especially in terms of trying to regulate the conditions. In an agricultural setting, the resource can be considered sustainable on an annual basis, accounting for both recharge and withdrawal. A water supply utility that must provide a relatively consistent supply 365 days a year is most likely unable to meet the sustainability benchmark.

market and emerging market focus, as well as management teams and employees with shared values and a commitment to quality, performance, and customer satisfaction. We look forward to the opportunity to continue to build on the foundation Bornemann has established.” Headquartered in Germany, Bornemann Pumps is a global market provider with an international installed base of multiphase pumping systems for the oil and gas market. The company also serves the industrial, food, and pharmaceutical sectors. Founded in 1853,

NEWS/continues on page 16

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ITT Corp. announced October 15 it has signed an agreement to acquire Bornemann Pumps, a global provider of highly engineered pumps and systems for the oil and gas industry that is known for its leading edge technologies. “The acquisition of Bornemann Pumps would unlock powerful new opportunities for ITT to expand into new markets within the global oil and gas industry,” says Denise Ramos, CEO and president. “The addition of Bornemann’s positive displacement technology would broaden our capabilities while further positioning ITT as a leader in this key end market and enhancing our ability to serve customers through expanded global operational and service platforms.” Robert J. Pagano Jr., president of ITT’s Industrial Process business, says, “Bornemann’s twin-screw technology and multiphase applications experience would align strategically with the industrial process business, complement our Goulds Pumps brand, and expand ITT’s presence in upstream oil and gas production. “The acquisition would also bring together two companies with strong afterTwitter @WaterWellJournl

Bornemann has a solid record of growth with estimated fiscal 2012 revenue of EUR 115 million and employs more than 550 employees globally. The transaction, valued at EUR 206 million, would be funded from the company’s cash and is expected to close in the fourth quarter of 2012, subject to customary closing conditions, including appropriate regulatory approvals. For more information on the pending acquisition, visit ITT’s Web site at www.itt.com/investors.

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NEWS/from page 15 Utilities See Water Demand Outstripping Supply by 2030 Wide-ranging water management efforts and large-scale investments must be made if utilities are to meet near-certain water stressâ&#x20AC;&#x201D;demand outstripping supplyâ&#x20AC;&#x201D;by 2030, according to a new Economist Intelligence Unit study. The report, sponsored by Oracle Utilities and titled â&#x20AC;&#x153;Water for all?â&#x20AC;?, considers the preparedness of utilities to supply water to the current global popu-

lation of more than 7 billion people, with a further 1 billion expected by 2030. The study compares strategies used by utilities in 10 countriesâ&#x20AC;&#x201D;the United States, Canada, United Kingdom, Australia, France, Spain, Brazil, Russia, India, and Chinaâ&#x20AC;&#x201D;to meet this challenge. The study is based on an online survey of 244 executives of water utilities in these countries, supplemented by indepth interviews with 20 water utility executives and independent experts.

THE CHOICE IS YOURS

Rental Programs for Dedicated Groundwater Sampling Pumps Offered from Groundwater Essentials Groundwater Essentials, a national and international distributor of environmental equipment and supplies, announced it is providing several new programs to meet the U.S. Environmental Protection Agency guidance on using dedicated in-place pumps for groundwater sampling, monitoring, pump and treat, and remediation. Groundwater Essentials states, â&#x20AC;&#x153;These programs will answer the confusing selection site owners have for groundwater monitoring equipment. Various industries can now simplify their regulatory groundwater monitoring requirements.â&#x20AC;? Groundwater Essentials is offering programs ranging from one year to five years for the Proactive line of stainless steel Sample Champ 12-volt dedicated groundwater monitoring pumps. Site owners and consultants now will have the ability to sample short or long term and have the ability to dedicate equipment in the well to achieve better sample consistency, save time in the field, and reduce waste.

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Pentair launched its Sta-Rite online catalog of water systems and sewage/ sump/effluent products, accessible on all desktop and mobile computing platforms. This virtual, interactive catalog can now be accessed on iPad, iPhone, Android operating systems, PCs, and Mac desktop computers. â&#x20AC;&#x153;Our dealers and distributors now have the option of accessing our StaRite catalog on just about any smart phone, tablet, or desktop computer. This is especially important to in-field technicians who need immediate information even when servicing remote applications,â&#x20AC;? says Susan Oâ&#x20AC;&#x2122;Grady, Pentair market manager. The catalog is integrated into the StaRite Web site, and is available anywhere a cellular data signal is present. To access the online Sta-Rite catalog, visit www.sta-rite.com and click the â&#x20AC;&#x153;Interactive Virtual Catalogâ&#x20AC;? link. waterwelljournal.com

WE LOOK FORWARD TO SEEING YOU IN VEGAS!

“I was very satisfied with this year’s . . . Expo. The classes which I attended were full of valuable information . . . . My only disappointment was that I couldn’t attend every class . . . .” — Bill Himes, Himes Drilling Co.

www.GroundwaterExpo.com

800 551.7379 s 614 898.7791 From exhibits and education to activities and awards, you’ll not want to miss a minute of this year’s stellar groundwater industry event!

Discover

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Discover the tried-and-true, as well as all that’s new. Learn from industry experts during 70-plus hours of educational offerings ranging from air rotary drilling and understanding well problems to reducing losses and CDL driver qualifications. Explore the latest in products and services from hundreds of exhibitors. Connect with old friends, make new ones, and forge partnerships across all sectors of the industry. Plus have some fun at activities such as the Attendee Welcome Party and Nashville Kickoff Reception.

“Expo is the premiere groundwater event for education and new equipment technology.” —Andy Cano, California Department of Toxic Substance Control

“The seminars that I attended were . . . excellent and well worth the time . . . . The exhibition hall was awesome . . . . What a wonderful opportunity to connect with drillers not only from around the United States but also from other countries.” — Mike Wahlfield, Wahlfield Drilling Co.

Grow your business and your industry, as well as professionally and personally.

. t c e n n Co

GR O W . Circle card no. 28

Photo courtesy of Las Vegas News Bureau.

THE

LOG

NEWS FROM THE NATIONAL GROUND WATER ASSOCIATION need for a voluntary certification designation for ground source heat pump drillers. That's why NGWA is proud to Those who are in good standing in offer its newest designation, the Certithe NGWA Voluntary Certification Profied Vertical Closed Loop Driller gram should have received their 2013 (CVCLD). renewal invoices in September. This new designation reflects an indiIndividuals need to have postmarked vidual who has proven knowledge, by December 31, 2012, a package conskills, and experience in the constructaining their continuing education, their tion of a closed loop well system for signed affidavit, and their renewal fee. ground source heat pump applications. If you have any questions, contact By becoming a CVCLD, you will inNGWA Industry Practices Administrator/ crease your professional expertise and Certification Coordinator Jessica Rhoads your company’s marketability over your at jrhoads@ngwa.org, or call (800) 551- competition. 7379, ext. 511. Exams for the CVCLD designation If outside the United States, call can be scheduled by calling PSI Laser(614) 898-7791. Grade at (800) 211-2754 or (360) 8969111 if outside the United States. The Diversify Your Professional 75-question exam encompasses the Experience, Become a Certified skills and competencies reflected on Vertical Closed Loop Driller the Geothermal Vertical Closed Loop Drilling Operations DACUM. Today For more information about the Advances in ground source heat CVCLD certification, visit NGWA’s pump technology have emphasized the Web site at www.NGWA.org, /," 1 Ê/ Ê 7 scroll to the “ProfesHYDRO INJECTION sional Resources” tab and click on SECURE SYSTEM “Certification and exams.”

NGWA Issues Contractor Certification Notices

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18/ December 2012 Water Well Journal

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NGWA Releases Pump Safety DVD NGWA released a new DVD in its Online Bookstore covering water system installation and pump service safety. Created by NGWA Press and Training Without Boredom in cooperation with WellGuard and The Hartford, Pump Safe, Pump Smart is designed to help water well contracting firms learn about the hazards of pump installation

and service and gain new insight to ensure everyone is kept safe. In a fun, highly watchable way, the DVD covers job preparation, site safety assessments, figuring your load, PPE, site mobilization and setup, blocking and leveling, proper handling of the pump column and wire, pulling the pump, inspection, transportation, moving equipment, tools, lighting, maintenance, and more. The DVD follows Drill Safe, Drill Smart, a DVD created by NGWA Press and Training Without Boredom in 2010. Since its debut at the 2010 Groundwater Expo, Drill Safe, Drill Smart has been one of NGWA Bookstore’s best sellers. Whether companies work on small residential wells, mid-size wells, or wells thousands of feet deep, Pump Safe, Pump Smart is an ideal tool to get crews thinking about safety. More information on it can be found at www .NGWA.org in the Online Bookstore.

NGWA Offers CSP–Drilling Operations Exam NGWA is now offering a second component to the Certified Sales Professional (CSP) designation within its Voluntary Certification Program, the Certified Sales Professional–Drilling Exam. The CSP designation is specifically intended for suppliers and manufacturers. Earning the CSP designation is a remarkable way to demonstrate your commitment to enhancing industry professionalism and providing good customer service. Eligible individuals who wish to earn the designation will be required to take only one exam, but they can extend their designation to a CSP-II by passing both the drilling and pump installation exams. Exam appointments may be scheduled through NGWA’s third-party testing facility, PSI LaserGrade, by calling (800) 211-2754 or (360) 896-9111 if outside the United States.

waterwelljournal.com

WEB

NOTES

FIND IT ON THE NGWA WEB SITE, NGWA.ORG

Mark Your Calendars for 2013 NGWA Washington Fly-in Join your fellow colleagues in advocating groundwater issues and building relationships with congressional leaders at the 2013 NGWA Washington Fly-in, which will take place February 25-26 at the Washington Court Hotel in Washington, D.C. The NGWA Washington Fly-in puts groundwater professionals in touch with the men and women who set the nation’s groundwater policy. NGWA will set up your congressional meetings, provide you with briefings on the hot topics of the day, and give you tips for maximizing your visit. The one missing piece is you bringing your knowledge of groundwater and your business to Washington. Join NGWA as it welcomes a new Congress. Learn more about the 2013 NGWA Washington Fly-in at www.ngwa.org/ flyin/Pages/default.aspx.

NGWA’s WellOwner.org Helps You Inform Your Customers About Water Wells

NGWA’s First Phone App for iPhone Provides Valuable Information A glossary of groundwater and water well terms is available from NGWA as an iPhone application downloadable online in the App Store at www.apple.com/iphone/appsfor-iphone. The application for Apple’s iPhone is $4.99 and educational institutions can receive a discounted rate for multiple purchases. NGWA Executive Director Kevin McCray, CAE, says the Lexicon of Groundwater and Water Well System Terms contains more than 1900 terms useful to all professionals in the groundwater industry, and other professionals and students in the Earth sciences. “Here, in one place, the user can find reliable definitions for terms critical to professional work, research, and study

dependent upon accuracy and precision,” McCray says. “This glossary represents a comprehensive listing of groundwater and water well terms reviewed exhaustively.” NGWA’s lexicon was selected by a task force of industry professionals and contains terms with the most relevancy to the various groundwater professions and to the use, protection, remediation, and management of groundwater. While there are often regional differences in the use of some terms, the document is certainly an ideal collection of the definitions that relate to groundwater and the professionals who work with it. To learn more or to purchase this product, visit the NGWA Online Bookstore at www.NGWA.org, or call (800) 551-7379 or (614) 898-7791 outside the United States.

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Water Well Journal December 2012 19/

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Dr. Laura Jean Palmer-Moloney U.S. Army Corps of Engineers ater Well Journal regularly interviews groundwater professionals throughout the year. Before 2012 draws to a close, we decided to speak with Dr. Laura Jean Palmer-Moloney, a senior research geographer for the U.S. Army Corps of Engineers (USACE), Engineer Research & Development Center (ERDC) in Alexandria, Virginia. Moving from her career as an established geography professor, Dr. PalmerMoloney joined U.S. government service first as a visiting research scientist with the National Geospatial Intelligence Agency and then as a federal employee with USACE in 2009. At that time she began her study of the Helmand River watershed in Afghanistan. In her role as civilian employee of the Department of Defense, Dr. Palmer-Moloney served as the principal investigator for the “CivilMilitary Operation/Human-Environment

Mike Price is the associate editor of Water Well Journal. In addition to his WWJ responsibilities, Price produces NGWA’s newsletters and contributes to the Association’s quarterly scientific publication. He can be reached at mprice@ngwa.org.

Twitter @WaterWellJournl

Interaction” USACE ERDC work package and was a lead research scientist in the Pentagon’s “Helmand Deep Dive” strategic multi-layered assessment of Afghanistan. She deployed to Afghanistan as senior advisor on watershed management to the Commander of Regional Command Southwest from 2011-2012. As such, she served on the Stability Operations staff, Camp Leatherneck, Helmand Province, Afghanistan. Water Well Journal: First off, welcome back to the United States. How long was your deployment to Afghanistan? Where else have you been deployed? Dr. Laura Jean Palmer-Moloney: Thank you. It’s great to be back in the states and to be able to have the water I need at my fingertips. I was deployed for 10 months, based out of Camp Leatherneck, Helmand Province, Afghanistan. I’m a Department of Defense civil servant, and this was my first deployment. WWJ: You served as senior advisor and planner in watershed management to the Commander, Regional Command Southwest for the U.S. Army Corps of Engineers. What did that entail? Dr. Palmer-Moloney: I served as senior advisor to two different commanding

(Top left) Dr. Palmer-Moloney meets at the governor’s compound with the Nimruz Water Management team. (Top middle) Dr. Palmer-Moloney and Hospital Corpsman Daniel Holmberg hike to the Helmand River in the southern Helmand Province. (Top right) In Kabul, Dr. PalmerMoloney with Colonel Mike Lawrence and their translator, Wali. generals: Major General John Toolan, II Marine Expeditionary Force, from July 2011 to March 2012, and Major General Charles M. Gurganus, I Marine Expeditionary Force, from March to May 2012. Work with each commander was distinctly different. As the commanders changed, so did the mission. We were fighting under counterinsurgency (COIN) doctrine, and water cuts across all lines of operation associated with COIN. These lines of operation are governance and rule of law, socioeconomic development, and security. Water ties to security and stability are very important to consider and understand because water crosscuts all the

Q & A/continues on page 22 Water Well Journal December 2012 21/

Q & A/from page 21 things that we’re interested in and watching in terms of security, governance, and socioeconomic development. In terms of groundwater, we found some phenomenal and stunning readings when we were testing some of the wells in Helmand Providence. WWJ: Your job took you within battlespace to conduct studies on the Helmand River watershed water use and water monitoring (surface water and groundwater). What came about from your efforts and were you satisfied with the results? Dr. Palmer-Moloney: One of the most enjoyable parts of my deployment was the work I was able to do with Civil Affairs Marines out in the field. Educating them about water was critical. Probably the most important result of work on the watershed was development of a “Water Smart Card” for the Marines to carry. The card (a double-sided, three-fold information paper with illustrations) contains critical points to keep in mind for understanding some basics of surface water and groundwater and the ties of surface water and groundwater to security and stability in the area of operation. A couple of examples: It was important to help a battlespace owner understand that drilling a well to “win hearts and minds” of villagers in one community might dry out the village’s karez (water system). WWJ: Can you tell us about some of the scariest situations you encountered in Afghanistan? Dr. Palmer-Moloney: One of my colleagues was killed by an IED (improvised explosive device) when we were out. Nothing can top this. Other than that, probably the scariest situation was more of a scary realization . . . to be out in the field along the Helmand River irrigation canals and to see people coming to the surface water sources with buckets to get water for their domestic use. The water quality was so bad I couldn’t imagine having to use it for human consumption. Another scary event was when the Helmand River and its associated canals in extreme western Nimruz Province ran dry. It was stunning to see an empty Helmand River channel. Water is every22/ December 2012 Water Well Journal

Background File on Dr. Laura Jean Palmer-Moloney Before working for the U.S. Department of Defense, Dr. Laura Jean Palmer-Moloney was a high school geography teacher for 11 years and then a college geography professor for a decade. A large part of her geography teaching was dedicated to helping students understand the challenges of water resource management at the watershed level. A favorite “problembased learning” class project was to have students represent stakeholders and “rewrite” the 1922 Colorado River Compact. She says this experience proved to be invaluable during her work with water in Afghanistan. Dr. Palmer-Moloney volunteered to deploy in 2011-2012 so she could get to the middle/lower Helmand watershed to do some work with water’s ties to security and stability. She managed to get a position with the Marines in Regional Command Southwest to do work on the Helmand watershed in Afghanistan. Her drive to get to southwestern Afghanistan was fueled by her frustration as a scientist researching the watershed and the situation from 7000 miles away. She was able to hit the ground running in Afghanistan because of her two years of work and research on Helmand River under her belt. She was principal investigator for the U.S. Army Corps of Engineers Engineer Research and Development Center’s CivilMilitary Operations/Human-Environment Interaction work package, which focused on water’s ties to security and stability in the battlespace. Working with the Afghanistan-Pakistan Hands program, Dr. PalmerMoloney was able to get to Camp Leatherneck to do work with the watershed. Because an objective of the AFPAK Hands program is for the “hands” to work with local nationals, she was “outside the wire” interacting with government officials in Kabul and in Helmand and Nimruz provinces and with locals in villages to better understand water challenges and water management concerns and needs. thing in this part of the world. WWJ: As you say, your position required engagement in a multinational, multi-service environment at the tactical, operational, and strategic levels. What were the most difficult aspects of this part of the position? Dr. Palmer-Moloney: I’m not sure there was a difficult aspect of the multinational or multi-service part of my deployment. Not being military, it was all new to me. I had no expectation or preconceived notion of what ought to be “the way things work.” I absolutely loved engagement with my British colleagues in Stability Ops. WWJ: How much did Afghans know about water and water quality? Was there a large educational component to your position? Dr. Palmer-Moloney: In a naive way, I assumed that the problems with Helmand watershed water had to do with education. However, in many cases, job creation, money, and power were at the root of water challenges. Generally,

water quality was horrid across Afghanistan. In Regional Command Southwest, total dissolved solids were particularly bad in both surface water and groundwater. Some wells tested had TDS greater than 5000 milligrams per liter. Many times water is a “feast or famine” resource. People practice flood irrigation in one of the sunniest, windiest places on earth. The amount of water lost to evaporation is significant. Soil salinization that results from flood irrigation is making acres of land unsuitable for growing healthy crops. Many Afghan farmers are being encouraged to grow corn without considering water loss due to evapotranspiration. WWJ: How receptive were Afghans to willingly be trained and accept responsibility of water monitoring and water management? Dr. Palmer-Moloney: Being willing and receptive was not the problem. Literacy, intellectual capacity, access to electricity and computer technology, transportation and communication are the most chalwaterwelljournal.com

lenging aspects of water monitoring and water management. The cultural differences—particularly issues dealing with the role of women—sometimes made it awkward for me to do training, to run a water shura (meeting), etc. Many times I would be the only female in a meeting. WWJ: What does the future look like for Afghanistan when it comes to water management and water quality of groundwater and surface water? Dr. Palmer-Moloney: The jury is still out. The Helmand watershed is a system fed by snowpack, and the middle/lower Helmand watershed lies in a desert. In the 1950s, ’60s, and early ’70s, U.S. funding helped build water storage (Kajaki Dam) and an irrigation system in central Helmand Province that was never very effective. After years of war with the Soviets, their own civil war, and now insurgent unrest in the area, water is one of the most critical factors for regional security and stability. In villages all across Helmand and Nimruz provinces, groundwater is being withdrawn from the unconfined aquifer, and this affects surface water levels in

Dr. Palmer-Moloney checks water quality from a water well with U.S. Marine Corps support.

the river and irrigation canals. There is documentation that the level of groundwater in deep aquifers is dropping. There are regulations regarding well drilling, but the regulations rest in Kabul; for the most part, groundwater withdrawal is unregulated. In an ad hoc

Read the full interview with Dr. Laura Jean Palmer-Moloney on WWJ’s Web site at www.waterwelljournal.com. fashion, the military forces are putting in wells on their bases and in villages as part of a winning hearts and minds counterinsurgency initiative; nongovernmental organizations are putting in wells supported by the U.S. Agency for International Development (USAID) and United Kingdom funds; and private individuals are putting in wells. However, neither watershed scale studies nor aquifer studies are being conducted to determine the overall impact of the unregulated groundwater withdrawal. Every time people would see me, they would go, “Oh, she’s going to say it again,” because I walked around Afghanistan going, “You cannot manage water if you cannot measure it,” but you sure as heck can use what you can’t measure. And in many ways water use without a sense of water measurement is a very unsustainable and maybe even problematic condition because if wells

Q & A/continues on page 24

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Twitter @WaterWellJournl

Water Well Journal December 2012 23/

Q & A/from page 23 are put in, if canals are built, if water is diverted and captured and extracted but with no sense of how that total picture is being affected, then it’s a real crapshoot as to whether or not what you’re working with is going to be sustainable. The water monitoring challenge was enormous. The Afghan National Priority Plan for Water is grounded in an Integrated Water Resource Management approach. IWRM requires transparency and a willingness to find solutions to water sharing and water use imbalances. Water monitoring is key to IWRM success. One other very important thing to consider when discussing the future of water in Afghanistan is climate change. According to trends forecast for this region, temperatures are to remain high or get higher, and little to no precipitation will continue to be the rule rather than the exception. This will only complicate the situation with surface water and groundwater capture, extraction, and diversion. Upstream users will continue to have an advantage over downstream. WWJ: Now that you’ve returned to the United States, how has this latest deployment changed you? What are your newfound perspectives of water? Dr. Palmer-Moloney: I will never ever take my bath for granted. I got accustomed to taking “Navy showers” (3 minutes maximum of water running:

“Water is one of the most critical factors for regional security and stability.” get wet, water off, soap up, water on to rinse) and conserving water. Now, more than ever before, I notice how much water we waste in the United States. The water that we use to shower and to fill our toilets is, in most circumstances, potable water. I’m also keenly aware of how much plastic waste we (the international forces in Afghanistan) are creating in Afghanistan because the drinking water for troops is all in plastic bottles that are discarded and more often than not end up in smoke plumes from the burn pits on bases throughout the country. In the heat of summer, with temperatures often around 115 to 120 degrees, I would consume 10 to 12 bottles of water per day. There were around 20,000 folks based at Camp Leatherneck when I was there, and we were all staying hydrated. I’ve returned determined to buy items made from recycled plastic and to use a glass or a metal drinking bottle when I want some water to drink. Most importantly, I’m firmly convinced that the science community and the military decision makers need to have some type of dialogue and coordination so that short-term “quick fixes”

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24/ December 2012 Water Well Journal

Dr. Palmer-Moloney has authored numerous publications, including: “Water’s role in measuring security and stability in Helmand Province, Afghanistan,” Water International, 36 (3), 2011: 207-221. “Water as Nexus: Linking U.S. National Security to Environmental Security,” Journal of Military Geography, 1 (1), 2011: 52-65. “Water Insecurity, Human Dynamics, and COIN in the Sistan Basin,” in Socio-Cultural Dynamics and Global Security: Interdisciplinary Perspectives on Human Geography in an Era of Persistent Conflict. U.S. Geospatial Intelligence Foundation. “Water Security and Scarcity: Potential Destabilization in Western Afghanistan,” in Perspectives on Political and Social Stability Impacted by Global Crises— A Social Science Context. Strategic Multilayer Assessment and USACE ERDC, 2010.

For Eddie, it was worth an entire cotton crop. Eddie’s crop was burning up. He needed more water and his well was not able to keep up. So he asked his well contractor to clean his well using Cotey Chemical products.

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All photos courtesy Dr. Laura Jean Palmer-Moloney

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done in the interest of COIN operations do not lead to long-term environmental, surface water, and groundwater challenges. This is not a problem unique to Afghanistan. It’s relevant to anywhere water-related projects are being done to support stability and counterinsurgency operations. WWJ waterwelljournal.com

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(COVER STORY)

Suppliers Speak Up Groundwater suppliers share their biggest concerns and how they’ve adapted to a changing economy. By Jennifer Strawn

here’s no denying times are tough. For many groundwater contractors, it’s a struggle just to stay in business. Groundwater suppliers are no different. Many industry suppliers are not only concerned for their customers’ survival, but their own as well. So this month, four suppliers from around the United States weigh in on their biggest concerns, how they’ve adapted to a changing industry and economy, and what they’re hearing most often from their customers.

Water Well Journal: What is your biggest concern as a groundwater industry supplier in your region of the country? Dan Milan: We’re concerned for our customer’s long-term survival. Growing regulations and utility extensions coupled with an oversupply of drilling capacity dictate thin profit margins. The state of Michigan recorded more than 30,000 wells in the mid-2000s and Jennifer Strawn was the associate editor of Water Well Journal from 2004 to 2007. She is currently in the internal communications department at Nationwide Insurance in Columbus, Ohio. She can be reached at strawnj2 @gmail.com.

Twitter @WaterWellJournl

today’s yearly estimate is 10,000 wells. Basic economic principles for profit structure are set aside as pricing is being influenced by fear and survival. A number of end users—our customer’s customer—surf the Web for replacement products and use pricing available online as the base for job costing. David McCool: My biggest concern is the lack of work. For my customers, there’s a lack of work to bid on. Matt Barrett: Competition is one of my biggest concerns. The deterioration of the economy means people are cutting prices. This means they’re cutting their profits, which also means they’re not making enough money. There’s a lot of pressure to lower the selling price and all that does is cut into your profits. Tom McDermott: Our biggest concern is to ensure the message that properly constructed private water wells are a safe, productive, and sustainable source for residential water systems is made clear to the public. Not only home owners currently using private wells, but everyone whether they are an intermittent user of wells or someone who will never use well water. It’s critically important that the general public feel comfortable that using water supplies generated from private water well systems is safe and sustainable.

Our Roundtable Matt Barrett is the president of Barrett Supply Co. in Augusta, Georgia. Founded in 1922 by Barrett’s grandfather, the company has been a supplier of pumps, pipe, valves, and fittings for 90 years. David McCool is a sales manager with Geothermal Supply Co. Inc. in Horse Cave, Kentucky. Founded in 1996, the company is a national supplier and manufacturer of geothermal pipe, fittings, and fabrication. Tom McDermott Jr. is the third generation president of A.I. McDermott Co. Inc. in Oshkosh, Wisconsin. The company, operating as McDermott Pumps, distributes water well, on-site wastewater, and water treatment supplies from three locations in Wisconsin. Dan Milan is the vice president of Milan Supply Co. in Mt. Pleasant, Michigan. With six locations, the company has sold water well supplies, pump systems, water treatment and pipe, wastewater systems and treatment, valves, and fittings across Michigan for 50 years.

SUPPLIERS/continues on page 28 Water Well Journal December 2012 27/

SUPPLIERS/from page 27

WWJ: How has the economy affected your business strategy? McDermott: It has affected just about everything we do. We’ve had to make difficult decisions regarding our business focus—what product categories or lines we represent, what locations to keep open, staffing levels, and of course customer services we offer. It’s been a tough balancing act but I think we have finally got it right. McCool: We’ve changed courses. We’ve gone from a strategy of aggressive expansion to a strategy of downsizing to survive. Barrett: Our strategy is to sell more— that’s about it! It’s been a challenge to compete. We’ve diversified. We sell pumps and I’ve got a pump control valve that only three companies in the country make, so I’ve been selling a few of those. Milan: The fluff is gone! Today, we are hit with hard decisions requiring teamwork, partnering through our internal associates with vendors and strategic customers. We must stretch every dollar.

WWJ: What is the question you are hearing the most often from groundwater contractors today? McCool: The question that is repeated constantly is, “Will I be able to survive the current and new government regulations and still operate my business?” Barrett: It’s not really a question, but a complaint. That’s a complaint about the lack of business. There’s just not enough business out there to go around. Milan: People want to know when the market will return. As in all markets, companies that are forward-thinking, positioned, diligent, and blessed with some good old-fashioned luck seem to survive and make a representative profit. In some markets, you may just survive. When battling for survival, we tend to ask, “Is this worth it?” Sadly, in today’s economy, we could be selling pumps or potato chips and still battle for a profit. McDermott: “What’s your price?” It’s gotten difficult to cut through the intense pressure to relate everything we do to the final price for the product. I don’t blame my customers; it’s their response to the pressure they get from 28/ December 2012 Water Well Journal

“Today, we are hit with hard decisions requiring teamwork, partnering through our internal associates with vendors and strategic customers.” their customers, the consumer. Everyone is squeezed today and feeling the pinch. Unfortunately, it keeps getting passed up the chain. I’m sure the manufacturers feel the same pressure from their distributors. Maybe it’s the result of the ease with which the Internet serves as a price comparison tool. On the other hand, I think we as suppliers don’t always understand the pressures our customers operate under. When you “hang your shingle” as a water system contractor, you have made a commitment to be at the beck and call of consumers 24 hours a day, seven days a week, and 365 days a year. Consumer expectations are high, and if they’re out of water it’s pretty much the end of the world. So, I think we as suppliers need to remember that our customers look to us for support in the face of some pretty demanding consumers. WWJ: What is the biggest misconception among suppliers and contractors? Barrett: That you can cut corners and still get paid for doing a top-notch job. People are doing whatever they can to get by, but cutting corners on a job puts a black eye on everyone in the industry. McCool: The biggest misconception is that cheaper is always less expensive. The economic downturn has led to an emphasis on price instead of quality. McDermott: I’m not sure I can answer that question definitively because I think it may change in different markets and in different economic circumstances. I think one of the misconceptions that contractors have of suppliers is that they are a necessary evil and don’t add much value to the supply chain. Of course, as a supplier I would argue that in addition to our fundamental role as a warehouse and delivery service—and sometimes banker— we play a key role in introducing new products and technologies and serve as

our customers’ advocates with the manufacturers. Milan: I think that many of the supplier/contractor misconceptions have dissolved. Good businessmen know the need for all participants to shoulder some responsibility for survival and make a business-sustaining profit. We have witnessed the pressure from the market to be price conscientious. We partner with our customers to compete.

WWJ: What is the most exciting trend you've seen in the groundwater industry over the past five years? McCool: For us, the most exciting trend is the movement toward high density polyethylene as the preferred material in piping systems. Barrett: The most recent trend I’ve seen is the introduction of variable frequency drives. Milan: Advancing electrical controls and related equipment are common alternatives in today’s market. We have found that marketing new products inherently sharpen and stretch our skills while keeping us excited about the markets we serve. McDermott: I would have to say the development and market acceptance of constant pressure or VFD-operated water systems. During the last five to seven years, a lot of the bugs have been worked out of the systems and the technology is now really performing well.

WWJ: Are you hearing about or witnessing a big push for green technology? Milan: Yes. There’s been a push to require electric utilities in Michigan to provide at least 25 percent of their annual retail sales from renewable energy sources such as wind, solar, biomass, and hydropower by 2025. McCool: Absolutely. Geothermal heating and cooling systems have become the preferred choice when building or renovating schools, prisons, and military bases. McDermott: In our market there has not been a big push for green technology unless there has been an economic incentive to do so. I think people want to do the green thing, but unless they have the financial wherewithal, they are making those types of decisions based on their pocketbooks, not the environment. waterwelljournal.com

WWJ: What do you think is the most critical issue facing the groundwater industry today? Barrett: I think the uncertainty when it comes to the economy. Right now, I think people are afraid to spend any money. Milan: Speaking with a broad brush, the groundwater industry has done a commendable job in protecting and supplying the precious resource water. Quietly performing a selfless task that many people do not recognize, the industry needs that recognition and respect. McDermott: It is paramount that the public view private water supplies as an effective, safe, sustainable, and longterm provider of water for residential homeowners. In fact, we often tell our customers that as suppliers to the private water well and on-site wastewater treatment industry we supply the most sustainable and ecologically conscious water and wastewater supply systems possible. Our ultimate customers access water on-site, use it, and return it to the aquifer they acquired it from via their on-site treatment system—a perfect, closed, sustainable system. WWJ Twitter @WaterWellJournl

WWJ: How would you prepare a supplier who is entering the groundwater industry today? McDermott: First, I would say it’s not as glamorous as it seems! Second, I think it is important that one understands where suppliers fit in the supply chain. Suppliers are an integral part of the water well industry and fill the essential role as liaison between the manufacturers and the contractors in the field. It is the suppliers’ job to communicate both down and up the chain. Our job is to effectively communicate new products and technologies to the folks in the field and to relay their concerns up the channel to the manufacturers so changes and adjustments can be made. Barrett: I would say make sure you have plenty of money that you don’t mind spending and a lot of patience. It’s not an industry where you’re going to get rich quick. McCool: I would suggest a diverse product mix and a commitment to quality.

Ne w

Barrett: I haven’t seen much of a demand for green technology in my area.

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WATER WELL JOURNAL Q & A

Bob Gray, PG Daniel B. Stephens & Associates Inc. ater Well Journal regularly interviews groundwater professionals throughout the year. With the 2012 Groundwater Expo awards program taking place this month, we decided to chat with Bob Gray, PG, senior hydrogeologist for Daniel B. Stephens & Associates Inc. (DBS&A) in Albuquerque, New Mexico. DBS&A won the 2011 National Ground Water Association Outstanding Groundwater Project Award for outstanding science, engineering, and Bob Gray, PG contractor innovation in the area of supplying groundwater. The award was given for DBS&A’s $9 million project involving the design of a new wellfield in Potter County, Texas. DBS&A used a three-dimensional hydrostratigraphic model to optimize well site selection and modeled groundwater drawdown impacts from an existing nearby wellfield. Gray has more than 35 years of professional experience in the mining, environmental, and water resource development industries. He specializes in water supply development, well design, water resource and well impact studies, and groundwater flow modeling. He has conducted numerous hydrogeologic research and characterization studies at sites throughout the southwest United States for tribal, government, and private clients.

Twitter @WaterWellJournl

Water Well Journal: What new information has come to light since completing the new wellfield in Potter County, Texas? Bob Gray: There really isn’t much in the way of new information yet. Although we completed our phase (the well installations) of the project in late 2010, the first five wells were not brought online until September 2011 and the remaining wells came online in February through May 2012. The delays in startup were necessary to complete the construction of the collector lines and transmission lines and for pump procurement and installation. The entire wellfield has not been in operation long enough to have any data on water levels yet. Water levels are typically measured annually in January. Everything seems to be running smoothly except for one pump that is currently out on warranty repair. WWJ: How has the Potter County project impacted future work projects at Daniel B. Stephens & Associates? Bob: As a successful, large-scale, and award-winning wellfield development project (ACEC New Mexico 2011 Engineering Excellence Award as well as NGWA 2011 Outstanding Groundwater Project Award for Groundwater Supply), it certainly has helped to raise the company’s profile in the water resource development business. Since then we have been involved in another large wellfield expansion project in west Texas and have prepared a feasibility study and cost estimates for an additional wellfield expansion on a similar scale. We also anticipate followup work with the city of Amarillo for future water supply development. WWJ: What did you hope to learn from the project and why? Bob: We wanted to be able to characterize the variability of the aquifer lithol-

ogy and stratigraphy in sufficient detail to allow optimum site selection for maximum production potential and then determine the site-specific aquifer characteristics at each well location to optimize each well design. We needed to evaluate an area of about 40 square miles and analyze more than 200 well and test boring logs to target areas with favorable production potential. The application of 3-D modeling was a useful tool to visualize the complex stratigraphy of the aquifer over the large area and to zero in on areas with the highest sand to silt/clay ratios. A model always employs generalizing assumptions and is only as good as the data it is based on. Fortunately, there was a substantial amount of previous drilling information available to build the 3-D model. We then conducted a Phase 1 field program to define the likely range of aquifer properties and well performance. We wanted to not only learn how a well would perform in an area with greater saturated thickness, but we also tested an area with lower saturated thickness. We installed monitor wells and ran ten-day and seven-day pumping tests to learn what levels of pumping the aquifer could handle on a sustainable basis. We also discovered that one of our prototype wells encountered a recharge boundary several days into the test associated with a large stock pond located about a quarter mile away. We learned—not surprisingly—that ponded water sitting over the Ogallala is a pretty efficient recharge source. This adds to growing existing knowledge which may be useful for potential applications of aquifer storage and recovery in the region.

Q & A/continues on page 32 Water Well Journal December 2012 31/

Q & A/from page 31 WWJ: Characterizing the complex hydrostratigraphy of the Ogallala Aquifer and guiding development of the new wellfield designed for maximum production capacity while limiting depletion impacts is challenging enough. What were some other challenges that came with the project? Bob: One of the biggest challenges was simply managing the considerable level of simultaneous field activities when the Phase 2 well installation and testing activities were in full swing. We installed 17 wells during this phase with two drilling rigs running simultaneously 24 hours a day, but also had crews performing bailing development while others were installing or pulling test pumps and performing disinfection and pumping development or step-drawdown and constant rate pumping tests on each well. Water samples had to be collected and submitted. We were also installing several monitor wells at the same time. There were times that we had different activities going on at seven or eight sites simultaneously. Our field staff was stretched pretty thin sometimes and I have to commend them for exemplary performance under demanding conditions through many days and nights with long hours. Another challenge was meeting the TCEQ requirement that negative coliform results had to be obtained for three consecutive days on each well. This criterion had to be met before a pump could be pulled and it proved to be a challenge in the midst of roaming cattle herds and an abundance of cattle excrement, along with the windy conditions typical in the Texas panhandle. The lab test for coliform is so sensitive that it can detect the presence of a single bacterium. Getting clean samples in those conditions was a challenge and sometimes took a week or more to accomplish. We ended up devising a system where the sample port was disinfected with bleach and then heated with a torch before collecting the sample, all done while enclosed under a box to shield the port and sample jars from the wind.

32/ December 2012 Water Well Journal

Data logging takes place during a pump test. This was the largest groundwater development project in the western United States during 2010. Photo courtesy Daniel B. Stephens & Associates Inc.

WWJ: Who thought to use threedimensional modeling software designed for the mining industry for the Potter wellfield project? How has this software been used for groundwater projects since? Bob: The idea of employing the Mining Visualization System (MVS) software to groundwater studies came out of our Austin, Texas, officeâ&#x20AC;&#x201D;Allan Standen and Stefan Schuster in particular. Allan had a background in the mining industry and so was familiar with the technology. We have applied this technology to develop 3-D models of aquifer systems for several groundwater conservation districts in Texas. A model of the Ogallala Aquifer throughout a five-county area was built for the High Plains Underground Water Conservation District, incorporating data from more than 2700 wells. A volumetric analysis was performed based on indicator kriging of assigned material type codes and assigning representative specific yields for each material type. This study found that water volume in storage had decreased from 101 million acre-feet in 1950 to about 39 million acre-feet in 2010.

WWJ: How has the current drought affected the wellfield in Potter County? Bob: The startup of production from the Potter County Wellfield had a positive impact on Amarilloâ&#x20AC;&#x2122;s water supply during the current drought since its previous supply component from Lake Meredith has been eliminated entirely. The Canadian River Municipal Water Authority historically provided the city about 27 million gallons per day from the lake, so its elimination could have potentially had a very serious effect on the water supply. But to their credit, they began the planning for the new wellfield back in 2007 to provide additional production capacity that would maintain their supply demands under a worst-case scenario that did eventually turn out to be true. So the direct result of the drought is that the wellfield is now being used to replace most of the lost surface water supply. As I indicated previously, the wellfield has not been in operation long enough to gauge impacts on water levels, but that data will be forthcoming this winter and it will be interesting to see how it compares to our modeling predictions. WWJ: Municipalities throughout the United States are continually raising residential water rates for a variety of reasons. What are your thoughts on the future state of water in this country? Bob: When existing water sources are stressed due to growth or environmental factors, developing additional supplies requires capital expenditures that result in higher rates. In west Texas, the increased reliance on groundwater from aquifers with limited recharge such as the Ogallala is accelerating the effects of groundwater mining, driving the need to acquire and develop additional sources of supply and continually putting upward pressure on rates. I see water continuing to get more expensive as this process continues and more costly development projects are requiredâ&#x20AC;&#x201D;for example, drilling deeper, building longer pipelines, and possibly moving more toward desalination projects to develop brackish sources. Other parts of the country with more renewable water resources still have competition for the resources and other reasons that drive up waterwelljournal.com

costs. The real value of these water resources in municipal water supply use is almost always higher than the cost and the replacement cost should be passed on to the rate payers. That is the only long-term solution to a reliable and sustainable water supply. Another reason for charging the true value of water supply is to encourage conservation. This can be further facilitated through tiered pricing structures. Water planning for future desired conditions has become a focus of groundwater districts throughout Texas that is driving more communities to think about what they can do to prolong sustainability of existing supplies. I think that in order to meet the goal of sustainability, conservation and reuse need to become more widely implemented components of municipal water supply planning. WWJ: Lastly, what do you think are the critical issues facing the groundwater industry today? Bob: In the West, the biggest issue is how can we sustain continued growth with a limited water supply? Marc Reisner in his book, Cadillac Desert, pointed out that throughout ancient history, civilizations

“Conservation and reuse need to become more widely implemented components of municipal water supply planning.” that were built upon extensive irrigation in dry climates have eventually collapsed. Our economic system relies on continued growth and that puts increasing stresses on existing supplies, driving the need for continually developing new, more costly supplies. In order to mitigate this process, more widespread application of reuse and conservation is going to become more and more necessary. Another issue is the large amount of water used by agriculture compared to that used for municipal supply. As supplies are depleted, there will be more friction between these competing interests. True economic value must be allowed to allocate between competing demands. Finally, water quality issues are also important as the impacts of legacy pollutants continue to result in diminished supplies and increased costs for remediation and treatment. Clean water of drinking quality is becoming more scarce and

The 2012 NGWA Outstanding Groundwater Project Award recipients include: • Groundwater Protection Mesa Water District will receive the Outstanding Groundwater Project Award—Protection for its innovations and advancements in the CWTF Technology Replacement and Expansion Project. • Groundwater Remediation ARCADIS will receive the Outstanding Groundwater Project Award— Remediation for its innovations and advancements in the Advanced Water Treatment Research Program for Hexavalent Chromium in Drinking Water. To view all 2012 NGWA Award recipients, visit www.NGWA.org. expensive, and solutions to ensuring a sustainable future supply will require a combination of different approaches incorporating conservation, reuse, and innovations in treatment technology to develop poorer water quality sources. WWJ

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Show your customers that you are the best in your profession—with NGWA certification. NGWA certification shows consumers you have the knowledge, skills, and competency to get the job done, and done right. Find out how you can stand out from the competition by becoming an NGWA Certified Well Driller and/or Pump Installer. www.NGWA.org/Certification 800 551.7379 s 614 898.7791

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Water Well Journal December 2012 33/

By Jack Glass, CIH, CSP, QEP, CHMM

Work Zone Safety Make sure your crew is safe when your job takes you near traffic.

here are more than 40,000 injuries each year from vehicle crashes in work zones. That’s one work zone injury every 13 minutes. And according to the Federal Highway Administration, there were 667 work zone fatalities in 2009. Work zone safety has an impact on injuries and deaths, and is a true economic expense.

Costs of Poor Management A one-hour project on a small road might impact 15 cars per minute—moderate traffic. If each of the cars that approach this work area has a 10-minute delay, this would result in a total of 9000 minutes or 150 lost hours. If the average driver earns $10 an hour if they were at work instead of stuck on the road, the drivers of those cars would have accumulated $1500 worth of lost productivity. The impact on a three-lane highway where motorists experience a 20-minute backup and are losing $10 an hour by not being at work means your project is costing $250,000 of other people’s money every hour! And this doesn’t include the wear and tear on the vehicles, the cost of gas, or the added environmental impact of idling engines. If there are 10,000 cars in a half-mile backup, the wasted gas alone would run into the tens of thouJack Glass is the principal consultant for J Tyler Scientific Co. and has more than 20 years of experience as an environmental health consultant. He has consulted on toxic exposures, risk management, and indoor air quality. In addition, he has provided litigation support in several areas including mold, asbestos, indoor air quality, and confined space entry.

34/ December 2012 Water Well Journal

The best tool for providing a safe work zone is proper planning. sands of dollars. So it’s not like there’s no actual cost involved when motorists are backed up. Even though it might be pennies or a couple of dollars for each person, projects that take all day or all week, such as test borings or drilling for footings, is a drain on society and costs motorists millions of dollars a day just in lost productivity.

Proper Planning Work zone safety has been a vital topic in every occupation that requires access to roadways or areas close to roadways. The best tool for providing a safe work zone is proper planning. There are many resources online that provide tools, equipment, and advice for employers to use in planning their work site. The Federal Highway Administration has these two great Web sites. The Work Zone Mobility and Safety Program "makes work zones work better" by providing products, tools, and information that can be of value in planning, designing, and implementing safer, more efficient, less congested work zones. The National Work Zone Safety Information Clearinghouse provides information on how to make road construction zones safer for motorists, pedestrians, and highway workers. Be sure to check out both of them. They are just a couple of the many resources you can easily identify with a quick search of the Internet.

Proper planning includes several steps, regardless of job size. First, each phase of the job must be addressed— including mobilization, operations, and demobilization. In each of these phases, you must consider vehicle traffic, pedestrians, and bicycles. You must also consider the flexibility and anticipated volume of use. For instance, the work zone on a country road that has low usage but many oversized farm vehicles would be prepared differently than a suburban road that has sidewalks and bike lanes that will be obstructed or a major highway that has a consistent high volume flow of traffic 24/7. Each of these roadway work zones requires different degrees and types of protection.

Mobilization Mobilization requires the intricate task of initiating traffic control. At this stage, there are no signs, cones, barriers, or safety equipment of any kind in place. Even the task of putting out the initial warning sign of upcoming roadwork can be a dangerous duty. During mobilization, it’s important to always begin upstream towards the flow of traffic and work down to the project site and beyond. Creating this safety system has its own safety considerations. Common practices include the use of public safety vehicles with roof lights, traveling signage vehicles with impact attenuators that act as crash cushions, or even something as simple as road flares and a stationary flagger. At this stage, passing motorists are still unaware that work is going on and

SAFETY/continues on page 36 waterwelljournal.com

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SAFETY/from page 34 cannot be expected to react in a consistent manner. Each person with a job to perform during mobilization should be assigned a “safety watch” to keep an eye on moving traffic as it approaches and alert the worker if a driver doesn’t appear to react to the warnings. The Oregon Department of Transportation has determined it takes drivers 2.5 seconds to react to a hazard. At 60 miles per hour, a motorist is driving 90 feet every second. In the 2.5 seconds it would take a driver to respond to a hazard, they would have already driven 225 feet before even hitting the brakes! In heavily traveled areas, it is wise to provide advance notice of pending roadwork so that frequent travelers already anticipate a change in traffic patterns. This can be done through public service announcements, contact with GPS traffic services, and message signs placed ahead of the work area days or weeks in advance. When using variable message signs, it is important to recognize the prevailing travel speed when creating the mes-

sage. If the message involves three or four separate screens, many vehicles would be well past the sign before the entire message is displayed. There are many methods and tools available to mobilize a traffic control area. Each has its place. These could include cones, barrels, temporary concrete highway barriers, attenuator cars, construction fencing, or even just a flagger. The selection of material is based upon the anticipated road conditions, the time of day, the duration of the job, the amount of equipment and access that will be needed at the site, and the specific location of the work in regards to the traffic flow. It is entirely possible that when all of the conditions are considered, a safe work area is just not feasible. In this case you must rely on detouring traffic around the work area. This may create a host of other needs including signage, notifying local authorities, and the use of police assistance.

Operations Once the safety barriers are in place, the probability of contact with a passing

NGWA Offers Variety of Products to Keep You Safe at Job Site Below are some of the NGWA products focusing on safety: • NGWA released a new DVD covering water system installation and pump service safety. Created by NGWA Press and Training Without Boredom in cooperation with WellGuard and The Hartford, Pump Safe, Pump Smart is designed to help water well contracting firms learn about the hazards of pump installation and service and gain new insight to ensure everyone is kept safe. • A 30-minute DVD, Drill Safe, Drill Smart, was also produced in collaboration with the company Training Without Boredom. Drill Safe, Drill Smart was produced in an informative but fun fashion that keeps those watching alert to the important details. Suitable to the drilling of both domestic water supply and environmental wells because many of the same hazards apply, the video is not just for new drill crew employees, but also seasoned workers who may need a refresher on safe practices.

Demobilization

• Detailed discussions on safety are now easy to have with Safety Meetings for the Groundwater Industry. A set of 52 sheets printed on two-part carbonless paper, it is designed to enable companies to have weekly safety meetings on a different industry-specific subject each week of the year. Each sheet contains talking points, and areas to write down related topics and employee recommendations, and employee and manager signatures. • NGWA Supervisors Safety Manual, along with the 15-page Companion to the NGWA Safety Program Manual sold separately, is designed for use by owners of drilling and pump installation firms, and those who are responsible for safe practice in those businesses.

To learn more or to purchase these products, visit the NGWA Online Bookstore at www.NGWA.org, or call (800) 551-7379 or (614) 898-7791. 36/ December 2012 Water Well Journal

vehicle is decreased. However, that should not lessen the workers’ level of attention to the traffic surrounding the work area. Many work zone accidents occur in spite of proper cones, barrels, and barriers. Workers must be directed to stay within the designated working area. This working area must be entirely within the roadway protection devices and, if possible, have a safety buffer of several feet. Working directly next to a roadside barrier could lead to inadvertently dropping a tool or other item on the traffic side of the barrier, which might lead a worker to either lean over the barrier or even enter the traffic area completely. Regardless of the level of protection that has been designed into your work area, it is vital a continuous watch be assigned to make sure all workers and equipment remain safely behind the barriers. This individual would also be alert to any changes in weather or traffic conditions that might call for a reevaluation of your work site protection. A small thing like a disabled vehicle on the side of the road near the beginning of your protective system can distract other drivers, causing them to be less prepared to effectively merge or navigate through your work area.

Once the project is completed, demobilization requires the removal of all protective equipment and signage used during the project. Demobilization should always begin at the farthest point downstream of the project and work its way upwards or into the flow of traffic. As these barriers are removed, it may be necessary to conduct restoration activities such as street sweeping and line painting. Each of these activities has their own hazards and should only be performed by individuals trained to do so. WWJ Correction The Safety Matters column “Working Safe in Cold Weather” in the November issue of Water Well Journal inadvertently stated: “When the temperature drops, even to just 50oF, hyperthermia can set in.” It should have stated that “hypothermia” can set in. Hypothermia occurs when your body loses heat faster than it can produce heat, causing a dangerously low body temperature. Water Well Journal regrets the error.

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By Ed Butts, PE, CPI

Groundwater Treatment Part 8(a). Treatment Methods

ell, this is it. We have made it to the final two parts in this long series on groundwater treatment. How fitting they come as we are concluding one year and beginning another. I hope this series has helped you better understand some of the complexities, as well as the often simple logic, associated with the treatment of groundwater supplies. I also hope the information obtained will help you in the future deal with your own unique situations. In order to provide a fitting conclusion to the series, I will summarize information from the past 12 columns as well as reintroduce some of the various methods that are used for the treatment of groundwater.

Treatment Approaches There are basically only three choices available to a water system designer when confronted with the need to correct a water quality violation. 1. Develop an alternate water source (drill a new well). 2. Lower the concentration of the contaminant by blending water with lower levels of the contaminant from another source (a common approach with elevated nitrate levels). 3. Provide water treatment to lower the contaminant concentration to an acceptable level. Ed Butts, PE, CPI, is the chief engineer at 4B Engineering & Consulting, Salem, Oregon. He has more than 35 years experience in the water well business, specializing in engineering and business management. He can be reached at epbpe@juno.com.

38/ December 2012 Water Well Journal

The presence of a positive total coliform bacteria sample is used as an indicator that far more dangerous bacteria may also be present in the water. The information contained within this series is based on the presumption options 1 and 2 are not feasible and treatment of the source water (option 3) is the only viable option left.

Groundwater Contaminants Essentially, groundwater contaminants fall into one of the following seven U.S. Environmental Protection Agency-regulated (marked as EPA regulated) and non-regulated classes. 1. Microbiological: Pathogenic (harmful) and indicator bacteria (total coliform group, including fecal coliform and E. coli), legionella, viruses, turbidity, and parasites (giardia lamblia and cryptosporidium). EPA regulated 2. Disinfectants: Includes the chemicals mostly used for water disinfection such as chlorine, chlorine dioxide, and chloramines. EPA regulated 3. Disinfection byproducts: Substances produced as byproducts from the chemical interaction between disinfection chemicals (usually chlorine) and natural substances (humic, fulvic, and tannic acids) in the raw water. Contaminants include bromate, chlorite, haloacetic acids, and trihalomethanes. EPA regulated

4. Organic or carbon based: Includes the volatile (VOCs) and synthetic (SOCs) groups. EPA regulated 5. Inorganic or non-carbon based: Often referred to as the “primary group” of contaminants, these include most of the heavy metals and salts such as antimony, arsenic, barium, cadmium, copper, fluoride, lead, mercury, nitrates, nitrites, and selenium. EPA regulated 6. Secondary: These are generally considered as “non-regulated” elements or compounds that may impact the taste, odor, use, or palatability of the water. They include iron, manganese, alkalinity, hardness, pH, calcium, sodium, magnesium, and total dissolved solids. Not EPA regulated, but may be regulated by some state agencies 7. Radiological: Typically, these include uranium and radionuclides such as gross alpha, radium 226 group, radium 228 group, and combinations of 226 and 228. EPA regulated Obviously, many of these listed contaminants are common to groundwater, while many others are more frequently or solely encountered while working with surface water supplies. As this series has been dedicated exclusively to groundwater contamination and treatment, we will limit our discussion to those contaminants most commonly found in groundwater supplies for each group.

ENGINEERING/continues on page 40 waterwelljournal.com

257 Caroline St. 257 Caroline St.

Circle card card no. Circle no.7546 Circle card card no. Circle no.7546

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ENGINEERING/from page 38 Microbiological Contaminants As the most commonly found group of contaminants in nature, the microbiological group represents the most frequently encountered contaminants in all water supplies—surface water or groundwater. Total coliform bacteria resides and is found in virtually all environments and locales and is easily transported and survives through and in all types of water supplies, sources, and conveyance paths. Although most of the coliform group bacteria are harmless and the outcome of a positive coliform bacteria sample does not by itself necessarily prove the presence of a pathogenic coliform contaminant (fecal or E. coli), the presence of a positive total coliform bacteria sample is used as an indicator that far more dangerous bacteria may also be present in the water. Therefore, any potable water supply bacteria sample found to produce any positive coliform bacteria result is by definition deemed to be contaminated. Typically, most newer wells constructed in deeper (more than 50 feet) groundwater sources are relatively free from coliform bacteria due to the presence of an adequate depth and type of well casing, sanitary annulus seal comprised from cement or bentonite clay, and the bacteria deactivation processes contained within the soil structure itself. Coliform contamination is often the result from surface-related contact with the water. However, in some cases with older wells that predate current construction codes, shallower (less than 50 feet) groundwater supplies or groundwater that easily flows through highly permeable aquifers, such as basalt or heavily fractured rock, do not receive the same type or level of bacteria deactivation processes or residence time associated with most alluvial or semi-alluvial aquifers. In these situations, bacteria contamination can and does occur. In other instances, bacteria contamination can be introduced into a seemingly reliable aquifer. The water does not receive an adequate level of residence time to provide the needed deactivation of coliform bacteria and samples 40/ December 2012 Water Well Journal

extracted directly from the wellhead produce positive coliform bacteria results. Many wells existing and operating in close proximity to surface water bodies—ponds, lakes, or streams or those close to wastewater land disposal operations—are extremely vulnerable to coliform bacteria contamination as well as elevated nitrate concentrations. In these cases, water delivered from what may appear to be a safe water well can be heavily contaminated with multiple contaminants and the well may be required to be redrilled or even relocated. In still other examples, wells can be contaminated with coliform bacteria caused by nothing more than the drilling action or maintenance procedures themselves. A simple dose of chlorine on the inside surfaces of the wellbore followed by well flushing can be effective to rectify the condition.

Disinfectants Control of chronic coliform bacteria within a groundwater supply can be accomplished through the use of chlorine in gaseous, liquid (sodium hypochlorite), or tablet/granular (calcium hypochlorite) form. For continuous purposes, chlorine is typically fed into the flow stream during operation of the well pump at a concentration of 1 to 2 milligrams per liter, depending on the water’s pH and iron/manganese levels. “Shock” chlorination, used for the removal of a shortterm presence of coliform bacteria in a water well, remains the best overall choice for this application. Alternative methods of coliform bacteria deactivation include other chlorinebased compounds such as chlorine dioxide and chloramine (chlorine combined with ammonia), ultraviolet light, and ozone. Alternative methods of disinfection such as ozone or ultraviolet light are generally used for surface water supplies, primarily due to their impact on lowering the levels of disinfection byproducts and are not commonly found as a viable alternative to the established use of chlorine feed in most groundwater systems. Ultraviolet light is rapidly becoming an accepted method for bacteria deactivation due to its simplicity and reliability of operation, lack of both chemical

use and potential byproduct formation, and the fact there is no interaction with iron and manganese or water taste. The U.S. Department of Health, Education, and Welfare recognized the technology in 1966 and issued guidelines which remain in place today. The guidelines provide for a minimum radiation level of 2537 angstrom units, a minimum dosage of 16,000 microwatt seconds per square centimeter, a mechanical cleaning device or wiper to keep the glass clean without disassembly, an accurate UV intensity meter, flow control, and an automatic alarm for detecting malfunctions. Currently, the contact time of a UV light is measured in seconds and units are capable of treating flows from 1 gallon per minute to as high as 2 million gallons per day. For the destruction of giardia, a reliable prefilter is still needed. For water intended for delivery into a water distribution system, chlorine is required to provide a residual disinfectant in the system. A downside continues to be a higher capital outlay than conventional chlorination systems, much higher power costs to operate, and the need to constantly monitor bulb performance and UV output. Ozone is also being used more frequently for coliform bacteria control. However, due to its complexity and high capital investment and operating costs, it currently remains mainly a choice for larger water systems to consider. Since ozone is known to be quite effective when used to control cryptosporidium, which is six times more prevalent in surface water than groundwater, the use of ozone for surface water supplies is projected to increase. As far as other microbiological contaminants are concerned, most water wells constructed to current standards and to a reliable depth are relatively protected from common surface water pathogens and parasites such as giardia or cryptosporidium, as well as high levels of turbidity which in a water well is generally caused from sand or silt pumping.

Disinfection Byproducts Since most disinfection byproducts are the result of the combining of chlo-

ENGINEERING/continues on page 42 waterwelljournal.com

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ENGINEERING/from page 40 rine with naturally occurring organic substances commonly found in shallow groundwater or surface water supplies, the presence of extreme concentrations of disinfection byproducts in groundwater is relatively rare. Where they are present in high levels, the use of a carbon adsorption process or an alternative disinfectant provides the best overall method for removing disinfection byproducts.

Organic Contaminants Within the currently regulated combined group totaling 53 volatile organic contaminants (VOCs) and synthetic organic contaminants (SOCs), there are 21 VOCs and 32 SOCs. VOCs are usually associated with chemicals used in the production of products such as gasoline or diesel and include commonly known products such as benzene, carbon tetrachloride, toluene, and vinyl chloride. Although there are currently 21 EPAregulated VOCs, most testing labs recognize the potential of the EPA eventually adding up to 20 more contaminants, such as bromoform, to the

regulated list and also test for these. As the term implies, VOCs are volatile by definition and are therefore readily removed through the use of aeration processes such as air stripping. The 32 EPA-regulated SOCs include contaminants such as 2-4-D, alachor, atrazine, endrin, and heptachlor, and are mostly associated with the manufacture of fertilizers and herbicides. For many years, the elevated presence of any of the regulated chemicals in either group in groundwater was quite rare. However, with the passage of time, along with the increased use and detection abilities of these chemicals, reports of high levels of both groups are becoming more frequent. Due to their increasing presence in the environment and widespread use in industry, the presence of organic contaminants in groundwater is becoming more frequent and in higher concentrations. Although any one of the 53 contaminants can find its way into a groundwater aquifer, I have compiled a list of the few that are becoming more and more common in groundwater test results (see Table 1).

From the list in Table 1, it is obvious some of the SOC products could possibly turn up in a well adjacent to a farming operation, while the VOC products could conceivably be discovered in a well using PVC pipe. In fact, we have personally dealt with elevated levels of both phthalate and vinyl chloride from older PVC pipe that was used in a well test, while very high levels of Penta were discovered in a wellfield downgradient from a former wooden pole pressure treating facility. As far as treating either of these conditions, either air stripping or carbon adsorption processes work reasonably well for most VOC contamination, while carbon adsorption is fairly effective for most of the SOC contaminants. However, as with all water quality problems, you must first consider the entire installation including factors such as pH, iron and manganese levels, and other contaminants before attempting any permanent solution. In addition, pilot testing of the selected approach is always a desirable option before investing the funds for a

ENGINEERING/continues on page 44

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February 25-27, 2013 The Golden Hotel Golden, Colorado Johnson Screens’ Groundwater & Wells Design Class will provide continuing education for water well professionals who design, construct, operate, own and maintain high capacity water wells. The class will include lectures and breakout sessions that will cover: q q q q q q q q q

Designing a supply well properly Reviewing construction details Collecting crucial information needed for designing a well Solving problems in the exploration stage Selecting the proper drilling method $IPPTJOH UIF QSPQFS ESJMMJOH æVJET QSPHSBN Well completion Pump, motor and motor control selection 6OEFSTUBOEJOH QVNQJOH UFTUT UP EFUFSNJOF XFMM FGåDJFODZ and completeness of development q Maintaining the well over its life Johnson Screens’ Groundwater & Wells, Third Edition, will be used as the guide for the class. Computer programs and formulas will be provided to aid in the design of wells; students should bring their Windows based notebook computer.

Cost of the class is $600 and includes lunch, course notes and a copy of Johnson Screens’ Groundwater & Wells, Third Edition. To register, please contact Johnson Screens at 1.800.833.9473, or by e-mail at waterwellsalesnsa@johnsonscreens.com.

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Table 1. Common Organic Contaminants in Groundwater Contaminant

VOC/SOC

Source

MCL*

2-4-D

SOC

Runoff from herbicides

.001 mg/L

Alachlor

SOC

Herbicides on row crops

.0002 mg/L

Atrazine

SOC

Herbicides on row crops

.0003 mg/L

Bis(2-ethylhexyl)phthalate

SOC

Leaches from PVC products

.003 mg/L

Pentachlorophenol (Penta)

SOC

Pressure treating of wood

.001 mg/L

Carbon tetrachloride

VOC

Gasoline byproduct and chemical plants

.005 mg/L

Tetrachloroethylene

VOC

Factories and dry cleaners

.005 mg/L

Trichloroethylene

VOC

Factories and metal degreasing

.005 mg/L

Vinyl chloride

VOC

Production of PVC products

.002 mg/L

Maximum contaminant level

ENGINEERING/from page 42 full-scale treatment plant. The following list comprises the most common methods employed for the removal of organic contaminants, in the order of efficiency. 1. Aeration • Packed tower (air stripping)

44/ December 2012 Water Well Journal

• Diffused air • Multiple tray 2. Adsorption • Granular activated carbon • Powdered activated carbon • Synthetic resins 3. Biodegradation 4. Oxidation

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5. Reverse osmosis 6. Distillation We will wrap this series up next month by continuing our overview of inorganic and secondary contaminants and radionuclides. Until then, work safe and smart and happy holidays to all! WWJ

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By William J. Lynott

In Search of the High Yield You’ll have to look around, but high yields can still be found. avers who rely on interest for a good part of their income are suffering. The Federal Reserve’s announcement that it intends to keep interest rates at near zero is a tough pill for them to swallow. Conservative savers who can’t take the stomach-churning volatility of today’s stock market are finding their income going down while the price of everything they buy is going up. Interest rates on savings and checking accounts that average 3 or 4 percent, or more, are just a fond memory these days. However, there is some relief available for savers in a search for higher yields. A recent Bankrate.com survey of high-yield checking accounts has uncovered a small group of institutions offering yields that average 25 or 30 times more than today’s typical checking account rates. That’s even higher than today’s average savings account rate of around 1 percent. Bankrate surveyed 158 banks, thrifts, and credit unions to find the 57 best high-yield checking accounts. One example from the survey shows Liberty Bank offering a checking account with a current yield of 2.76%. Several others offer accounts at around 2.5% annual percentage yield. An even higher offering comes from Consumers Credit Union at 4.09% APY. You can find a complete listing of these institutions at www.bankrate.com/

Bill Lynott is a management consultant, author, and lecturer who writes on business and financial topics for a number of publications. His book, Money: How to Make the Most of What You’ve Got, is available through any bookstore. You can reach him at wlynott@ cs.com or through his Web site: www.blynott. com.

46/ December 2012 Water Well Journal

finance/checking/2011-high-yieldchecking-survey.aspx.

you know all the rules. If you fail to meet them, you may find that high yield has disappeared.

Going Online While some of the banks and credit unions listed in the survey are local only, Liberty Bank, Consumers Credit Union, and many others are online institutions. Regardless of where you live, you can open an account at online banks quickly and easily. While these rates will be good deals for some savers, there are things you need to keep in mind. Banks and credit unions change rates, up or down, based on market conditions and on the needs of individual institutions. And these changes can be made without notice to the consumer. That’s why published rates may change while you’re looking or even after you’ve opened an account. There are also restrictions on most highyield checking accounts. For example, Liberty Bank places a $10,000 cap on balances. Any balance above that figure will not draw the high-yield rate. Yes, you read that right. Liberty Bank doesn’t want you to put too much money in that high-yield checking account. Almost all of the banks and credit unions in the survey impose a similar balance cap. Along with the balance cap is the requirement for a minimum number of debit transactions (checks or other withdrawals) per month. Some institutions have other requirements. For example, you may have to make a minimum number of deposits to maintain the high yield. Some banks may require a minimum number of debit card purchases per month. What’s the bottom line? When you sign up for a high-yield checking account, make sure

Finding Bonds and Stocks So where else can an investor look for high yields? Some professionals suggest the only place to get decent yields these days is in the high-yield (“junk”) bond market. High-yield bonds are issued by organizations that do not qualify for “investment grade” ratings by one of the leading credit rating agencies—Moody’s Investors Service, Standard & Poor’s Ratings Services, and Fitch Ratings. Since these bonds pose a higher risk of default—that is, not paying interest or principal—they must pay a higher rate of interest in order to attract investors. Obviously, this is territory best left unexplored for the conservative investor who can’t tolerate the volatility of the broad stock market. However, there is another form of investment that is gaining favor among conservative investors seeking income who are willing to accept a bit of risk. It could be called the “dividend sweethearts.” These are stocks that pay a reasonable dividend and have a record of increasing that dividend every year for 25 years or more. In addition to the probability of regular increases in dividends, total yield would be increased by any gain in market value of the underlying stock. Of course, the stock could go down in price, but many professionals feel they are likely to hold up better in a down market than stocks as a whole because of their dividend records. A few examples of dividend sweethearts and their current dividend: waterwelljournal.com

• • • •

Emerson Electric, 3.40% Lowe’s, 2.33% Coca-Cola, 2.71% Sysco Corp., 3.78%

And of course, under current law, dividend income has a tax advantage over regular earned income. In the interest of full disclosure, I do not have a position in any of the above stocks, nor do I plan on buying them in the near future. I do, however, own some dividend sweetheart stocks. For a complete list of these dividend paying stocks, log on to www.dividend.com/dividend-stocks/25-year-dividendincreasing-stocks.php. These are difficult times for investors looking for income, and the Federal Reserve’s announcement it will keep the federal funds rate at near zero percent at least until 2014 doesn’t help any. However, as these examples show, there’s no need to roll over and play dead. A little extra effort can help to soften the impact of today’s dismal interest environment. WWJ Information in this article is provided for educational and reference purposes only. It is not intended to provide specific advice or individual recommendations. Consult an accountant or tax advisor for advice regarding your particular situation.

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Water Well Journal December 2012 47/

By Michelle Nichols

The Two-by-Four Closing Question Selling is a series of steps. One way to convince customers to take those steps is to whack them like a two-by-four on a piñata with a simple question.

ears ago, sales trainers used to push a concept they called ABC—Always Be Closing. Some salespeople misunderstood it. They thought it meant their first words to a prospective customer should be something like, “Hi, I’m Chris Jones. Do you want to hire me to drill a well for you?” Yuck. While I certainly don’t agree with that in-your-face interpretation, I do believe selling is an ongoing series of steps. And I know from experience you have to convince your customers to take those steps with you. You can’t have a successful sales conversation alone. You need customers to talk with you. It’s sort of like dating. The first step is exchanging phone numbers, then going out, then going out again, and so on, until you both decide you’re a good match. In business, you keep closing until you land your customer’s signature on a contract, a deposit check, or a purchase order. With that in mind, I want to offer one powerful closing technique that could strengthen your selling repertoire.

Adaptable Technique Sometimes, closing a sale comes down to one well-prepared question that whacks the customer right between the Michelle Nichols is a professional sales speaker, trainer, and consultant based in Reno, Nevada. Her Savvy Selling Success Pack is available through NGWA. She can be reached at (775) 303-8201 or at michelle.nichols@savvyselling.com.

48/ December 2012 Water Well Journal

eyes, like a kid wielding a two-by-four on a piñata. With one good question, all sorts of treats can fall out. That is, all sorts of good information can fall out of your customer and jumpstart your sales process. I got this idea from Hal Becker, who sells sales training. He asks prospective clients: “What ongoing sales training do you offer your salespeople?” I love this question because it’s brief, it describes the primary value of his service, and it doesn’t rely on a specific answer for Becker to move forward. You can easily modify it to sell almost any service. For example, with well maintenance you can ask your customers something like, “What ongoing well maintenance do you have for your well system?” If they say, “None, we just hope and pray,” you might have something to work with. On the other end of the spectrum, if they say, “We have XYZ Company on contract to come twice a year,” you have something to work with too. With a little effort, you can use this technique for selling products, too. If you sell drilling equipment to well drillers and one of your product’s primary benefits is speed, you might ask them, “How do you make sure you can drill wells as quickly as possible for your customers?” If they say, “Our customers don’t care about drilling them quickly, they just want the cheapest price,” you probably don’t have a qualified sales prospect and can move on. However, if drillers tell you they lose more customers than they’d like because they

don’t have some equipment to drill the wells fast enough, they might have just opened the door to some good sales conversations with you.

Prepared Response When creating your own two-by-four closing question, keep in mind brevity is power. Salespeople are famous for talking too much. Keep your two-by-four question short to hold your customer’s complete attention. This leaves less chance for them to stop listening or get confused. Also, carefully choose the primary value you will emphasize with your question. It should be one concept that quickly describes the main benefit of your offering. To determine what it should be, ask yourself what aspect of your offering would customers want so badly they would miss lunch or cross a busy street to get it? Finally, consider all the possible responses to your closing question and be prepared for each answer. I can only think of three for the well maintenance question we asked earlier. One is prospective customers might not buy any well maintenance at all. Then you would probably ask for the reason and then sell the benefits of scheduled maintenance. Or the prospects might have well maintenance only once a year. This would open the door for you to sell your services’ benefits on a more frequent basis. The other possibility might be the customer already has well maintenance on a similar schedule as you offer. This waterwelljournal.com

is still not necessarily the end of the line for you, because it demonstrates the customer already sees the value in offering something like what you sell on a regular basis. You could ask what theyâ&#x20AC;&#x2122;re already buying, and suggest something to go along with it or beef it upâ&#x20AC;&#x201D;or even replace it.

It's All in the Execution The Always Be Closing concept is sound adviceâ&#x20AC;&#x201D;but itâ&#x20AC;&#x2122;s how you execute it that matters. Yes, you should always be closing your clients in order to go on to the next step of the sale, until you end up with the order. If you use a two-by-four question early on in your sales conversation, youâ&#x20AC;&#x2122;ll qualify your prospects faster and, down the road, close more business at faster rates. Happy selling! WWJ

On a Personal Note I have really enjoyed sharing my sales wisdom and advice with you over the past eight years. However, my family is in transition and this will be my last Savvy Selling column for Water Well Journal. Please note, I will be speaking from 8:40-9:50 a.m. on Wednesday, December 5, at the NGWA Groundwater Expo in Las Vegas, Nevada, just before the keynote address by professional golfer Tommy â&#x20AC;&#x153;Two Glovesâ&#x20AC;? Gainey. If youâ&#x20AC;&#x2122;ve enjoyed or benefitted from my work, please come to my session or find me during the day. Iâ&#x20AC;&#x2122;d love to meet you in person and hear your sales stories, advice, questions, and adventures. â&#x20AC;&#x201C;Michelle

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Water Well Journal December 2012 49/

By Ron Slee

That Was the Year That Was Sometimes we need to kick the old year out and not just welcome the new one in.

ere we are again—the year is coming to an end. How did you do? Did you grow as a person? Learn more and be more capable in what you do? You are a year older and I hope a year wiser. In your parts business, I hope every customer who did business with you in 2012 will do business with you again in 2013. I also hope that in 2013 you will continue at 100% customer retention as that is truly a clear measure of customer satisfaction. I hope you have your parts inventory in line with your business and that the dollar value of your inventory investment is trending lower with the inventory turnover trending higher. I hope your employees are more comfortable with their abilities to perform their job functions and that you are continuing to contribute to their training and education. In your service business, I hope for 100% customer retention just as in parts. I hope your service business continues to grow and thrive. Is the number of technicians you employ on the rise? This is a true measure of your customer satisfaction. Never forget that we are in the labor business. Yes, I know you sell pumps and pumping systems, piping and water

Ron Slee is the founder of R.J. Slee & Associates in Rancho Mirage, California, a consulting firm that specializes in dealership operations. He also operates Quest Learning Centers, which provides training services specializing in product support, and Insight (M&R) Institute, which operates “Dealer Twenty” Groups. He can be reached at ron@rjslee.com.

50/ December 2012 Water Well Journal

movement tools, components and parts. You sell all manner of water system products, but you are in the labor business.

the relationships that your employees have with your customers. This has been a challenging year for businesses, perhaps even including yours, and as the world is getting more complicated, so are the methods and systems and processes in your business. This also suggests that 2013 will continue to reflect these difficulties. It won’t get better quickly. Of course, I don’t have a magic wand or crystal ball to make any forecast, but we do have a lot to look at and a lot to make fresh decisions on.

Your Line of Business

Your New Year

What business is McDonald’s in? You know, the guys with the Golden Arches? Yes, you can say they’re in the fast food business, the hamburger business, or even the customer service business. But they truly are in the real estate business. They own the buildings and land of their franchises. What business is Domino’s in? They’re in transportation. They use the pizza as a device. They recognized that families had more workers than in the past and, thus, had less time to cook at home. So, the people at Domino’s determined how to deliver pizza to their homes. What business are we in? As I said earlier, we’re in the labor business. And never forget that if you control the labor market you also control the parts consumed. So we need to reflect this significance of labor in our business in how we present ourselves to the marketplace, to our customers, and how we communicate with our employees. This is becoming more and more important. This is relationship marketing—

So what are you coming up with relative to your New Year’s resolutions? What are your business plans for 2013? How will you excite your customers and your employees? Will it be in what you do? Or will it be more in what you believe? This is the “Start with Why” that I talked about in my October column. I hope it is what you believe. Business is tough and all signals point to business conditions continuing to be tough. You might have to look into the new tax proposals and make fresh decisions about investments in inventory and tooling and facilities. You might have refinancing decisions to make as your bankers have made serious changes in collateral coverage. You might have to look at a health care system decision. What do you offer your employees? Is it the same as what was offered in 2012 or something different? Should you expand? All of these are tough decisions you will be confronted with in 2013. Remember, our customers have clear preferences.

You sell all manner of water system products, but you are in the labor business.

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When it comes to parts, their first need and want is availability. The number two choice is so far down after availability it almost doesn’t count. When it comes to service, they have more preferences: price, responsiveness, convenience, and quality. I am looking forward to 2013 and I hope you are too. It is tough times like these where true leaders rise to the top, both as individuals and companies. I believe in people. I believe people all want to do a good job. I believe people can do more than they think they can do. Many years ago, my family and I were confronted with serious health problems and celebrated New Year’s Day by kicking out the old year—not by celebrating the arrival of the new one. We also have been challenged these past two years with another serious health challenge with another member of our family. It has reminded us that life is what happens when you are planning other things. But while all this is going on, do what you have to do in your professional life. Business is the same in good conditions and in bad conditions. You have to take out of the market what it will offer, whether it is a good or bad market. So now we come to the future. Now we have to be practical and prudent. We have to be optimistic and supportive. We have to face the future and the new reality it presents to us. To each of you, I wish you a Merry Christmas, Happy Hanukah, Happy Kwanza, and all other celebrations this time of year. As well, I want to wish everyone a wonderful 2013. May all your hopes and dreams come true. The time is now. WWJ

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SUBMERSIBLE MOTORS Tesla product range includes a line of 3”-6” canned-type water-filled motors, a line of 4” rewindable-type cooled by FDA approved liquid and a new line of 6”-14” rewindable-type water filled-motors.

Different versions available from cast iron to stainless steel AISI 316 or AISI 904.

Even more submersible power Visit us : Booth 473

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Circle card no. 45

Water Well Journal December 2012 51/

COMING

EVENTS

December 4–7/ 2012 NGWA Groundwater Expo and Annual Meeting/ Las Vegas, Nevada. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customer service@ngwa.org, Web: www.NGWA.org December 7/ Drilling Fundamentals for Hydrogeologists short course/ Las Vegas, Nevada. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org December 7/ Geohazards and the Role of Groundwater and Surface Water short course/ Las Vegas, Nevada. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www .NGWA.org

January 22–25/ Texas Ground Water Association 2013 Annual Convention/ San Marcos, Texas. Web: www.tgwa.org/ meetings/2013/annual January 23–25/ Kansas Ground Water Association Annual Convention and Trade Show/ Hutchinson, Kansas. Web: www.kgwa.org January 23–25/ Wyoming Water Well Association Convention/ Casper, Wyoming. Web: www.wywaterwell.org/ convention

December 7/ NGWA Geothermal Forum: Business Success Through Excellent Performance short course/ Las Vegas, Nevada. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail:customerservice@ngwa .org, Web: www.NGWA.org

2013 January 7–11/ Carbon and Boundaries in Karst/ Carlsbad, New Mexico. Web: https://sites.google.com/site/kwis2013 January 8/ Louisiana Ground Water Association Convention and Trade Show/ Marksville, Louisiana. PH: (225) 2290666, E-mail: jwalton022@aol.com January 10–11/ 2013 Utah Ground Water Association Conference and Expo/ Mesquite, Nevada. Web: www.utah groundwater.org/index.php?p=1_11 January 10–12/ 2013 Colorado Water Well Contractors Association Annual Conference/ Denver, Colorado. Web: www.cwwca.org

January 15–16/ Empire State Water Well Drillers Association Annual Meeting/ Rome, New York. Web: www.nywell driller.org/news.asp January 16–17/ 2013 Wisconsin Water Well Association Ground Water Conference/ Wisconsin Dells, Wisconsin. Web: www.wisconsinwaterwell.com/convention .html January 17/ Water Rates, Geography, and Race in the United States—The Case of Michigan and Beyond online brown bag session/ PH: (800) 551-737, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org

898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org February 6–8/ Nebraska Water Industries Annual Short Course/Convention and Trade Show/ Kearney, Nebraska. PH: (402) 476-0162 February 7–8/ Maryland-Delaware Water Well Association Convention/ Baltimore, Maryland. Web: www.mdwwa.org/ newsandevents.html February 7–8/ Mountain States Ground Water Association Expo/ Laughlin, Nevada. Web: www.mountainstatesground water.com

January 24–25/ Pennsylvania Ground Water Association Winter Conference/ Grantville, Pennsylvania. PH: (814) 9338714, E-mail: roseann65@comcast.net

February 11–13/ Ball State University Geothermal Conclave: Ground-Source Geothermal Resources/ Muncie, Indiana. Web: http://cms.bsu.edu/Academics/ CentersandInstitutes/COTE/Sustainability/ Conclave.aspx

January 25–26/ North Carolina Ground Water Association Convention and Trade Show/ Greensboro, North Carolina. Web: www.ncgwa.org/calendar.shtml

February 14–15/ Illinois Association of Groundwater Professionals Expo and Annual Meeting/ East Peoria, Illinois. Web: http://iagp.org/?page_id=27

January 27–29/ 91st Annual Minnesota Water Well Association Trade Show and Convention/ Alexandria, Minnesota. Web: www.mwwa.org/news1.html

February 18–20/ Missouri Water Well Association Annual Convention/ Lake Ozark, Missouri. PH: (314) 974-6992, E-mail: mwwa.mowaterwellassociation @yahoo.com

January 28–31/ 2013 Nevada Water Resources Association Annual Conference Week/ Reno, Nevada. Web: www.nvwra .org/annual-conference January 30–31/ Idaho Ground Water Association 2013 Annual Convention and Trade Show/ Boise, Idaho. Web: www.igwa.info/upcoming_events.html January 31–February 1/ Iowa Water Well Association 84th Annual Convention and Trade Show/ Coralville, Iowa. Web: www.iwwa.org/calendar.htm

January 12/ New Mexico Ground Water Association Winter CEU Classes/General Membership Meeting/ Albuquerque, New Mexico. Web: www.nmgwa.org

52/ December 2012 Water Well Journal

January 17–18/ Oklahoma Ground Water Association Annual Meeting and Trade Show/ Norman, Oklahoma. Web: www.okgroundwater.org/default.asp

February 1/ South Carolina Ground Water Association Winter Meeting and Trade Show/ Columbia, South Carolina. Web: www.scgwa.org/pages/home February 5–7/ Montana Water Well Drillers Association 68th Annual Convention/ Helena, Montana. Web: www .mwwda.org February 6–7/ Fundamentals of Groundwater Geochemistry short course/ Denver, Colorado. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customer service@ngwa.org, Web: www.NGWA .org

February 20–22/ Virginia Water Well Association Conference and Trade Show/ Richmond, Virginia. E-mail: tinaroyall @aol.com February 25–26/ 16th Annual Groundwater Industry Legislative Conference: NGWA Washington Fly-in/ Washington, D.C. PH: (800) 551-7379, Fax: (614) 8987786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org February 28–March 3/ Tennessee Water Well Association Annual Meeting and Trade Show/ Gatlinburg, Tennessee. PH: (865) 761-4363 March 11–12/ Michigan Ground Water Association 85th Annual Convention/ Acme, Michigan. Web: www.michigan groundwater.com March 15–16/ New England Water Well Association Expo/ Fitchburg, Massachusetts. PH: (845) 278-0437, E-mail: newwexpo@gmail.com April 28–May 2/ 2013 NGWA Summit— The National and International Conference on Groundwater/ San Antonio, Texas. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org

February 6–8/ Low-Cost Remediation Strategies for Contaminated Soil and Groundwater short course/ Denver, Colorado. PH: (800) 551-7379, Fax: (614) *Dates shown in red are National Ground Water Association events.

waterwelljournal.com

Your reputation hangs in the balance with every drop of water you deliver. Today, customers want more than just water. They want quality water — free of minerals, bacteria and contaminants. And when you give them a water treatment solution, it better work. And it better last. Real pros can deliver the right water every time, all the time, with Water-Right as their water quality partner. We’re the perfect, single-source solution for all your water testing and treatment needs. Here’s why: • • • • •

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NEWSMAKERS IN Water Well Journal would like to acknowledge the following groundwater industry professionals who passed away in 2012. Each of them made an impact on their profession and will be missed. Theodore Ray “Shorty” Hamacher of Simla, Colorado, passed away in January. He owned and operated Hamacher Well Works in Simla for more than 60 years. He was a member of the National Ground Water Association, the Colorado Division of Water Resources, and the Colorado Water Well Association. Jim Korchderfer Sr., founder and chairman of ISCO Industries, passed away in February. He started the company in Louisville, Kentucky, and it grew to include more than 25 locations with more than 300 employees Jim Kirchdorfer Sr. worldwide. Joe Samples of Joe Samples Well Drilling Inc. in White Pine, Tennessee, passed away in September. In World War II, he was drafted and served aboard the USS Dickens. After the war, he drilled water wells for his father several years before he started Joe Samples Well Drilling in 1954. NEW ADDITIONS Wilo announced that Steve Maney has been hired as director of its Energy Solutions Division. ESD is a newly formed department in Wilo USA, which will focus on energy consumption audits, return on investment and life cycle assessments, and product sales and support. Maney has previously worked in the Steve Maney areas of real estate development, government, and commodity brokering. Norwest Corp. announced the appointment of John Imse to the position 54/ December 2012 Water Well Journal

MEMORIAM

2012

John L’Espoir, the founder, owner, and president of Enid Drill Systems in Enid, Oklahoma, and a former Water Well Journal columnist, passed away in September. Passionate about his work and looking for better ways to do things, he came up with better ways to run drilling John L’Espoir machines. He was born and educated in Holland and served in the Dutch Army before coming to the United States. From 20012003 he wrote a monthly “Transfer of Technology” column for WWJ, which in 2003 was published as a book. From 2008-2011 L’Espoir revamped and updated the series in WWJ. He was a long-time member of the National Ground Water Association and won the 2003 NGWA Technology Award. Randy Duenn of Hoffman Estates, Illinois, passed away in October. Duenn spent most of his career in the wire rope business, starting with UNA-Anchor Wire Randy Duenn Rope as warehouse manager, then Criterion Metals, and finally Alps Wire Rope Corp. as one of its key customer service personnel. of Vice President Water Resources and Environmental Services. Imse will lead the growth of Norwest’s hydrological and environmental practice in this role as well as assume management responsibility for Norwest’s office in Denver, Colorado. Imse brings more than 30 years of experience in providing high-value hydrogeology and envi- John Imse ronmental consulting services to a wide variety of clients, including mining companies and oil and gas producers.

Walton Carter ‘Doc’ Faison of Bonifay, Florida, passed away in October. He was 76. Faison was well known throughout the groundwater industry, publishing the first issue of National Drillers Buyer’s Guide after spending Walton Carter 17 years operating a ‘Doc’ Faison water well drilling business. The publication is now known as National Driller. Faison also started another drilling publication, WorldWide Drilling Resource, with Veronica I. “Ronnie” Jones in 2003. In 1989 Faison received the National Ground Water Association Life Member Award, awarded to retired members, or members of retirement age, who have contributed a special service in the furtherance of the groundwater industry or to NGWA. Donald E. Born, the president of the Minnesota Water Well Association in 1978, died in October. He was 90. He retired from Born Well Drilling in Waseca, Minnesota, in 2010. He began working at the business with his father in Meriden, but they moved the company to Waseca in 1950 where it remains today. Born was a MWWA Honorary Member.

Tommy Cardiﬀ has accepted the position of sales engineer, oil and gas, for Atlas Copco Portable Energy equipment. Before coming to Atlas Copco, Cardiff was the regional sales manager for Midland Air Services. He has been involved in equipment sales, service, and rentals for the oil and gas and construction industries for nearly 20 years. Based in Houston, Texas, Cardiff’s main focus in his new role will be to develop sales of air and gas compressors, boosters, and other portable energy equipment to the oil and gas market in the Houston area.

waterwelljournal.com

APPOINTMENTS Park Water Co., a water provider to seven southeast Los Angeles County communities since 1937, announced the appointment of Chris Alario, Ph.D., as senior vice president of corporate development to lead its corporate business development program. In this role, Alario will help Park Water develop successful public-private partnerships in North America. Alario has more than 20 years of experience in municipal and commercial water utility and infrastructure sectors. NSF International, an independent global organization that writes public health standards and tests and certifies products for the food, water, health science, and consumer goods industries, appointed Clif McLellan as vice president of NSF International’s Global Water Division. McLellan has more than 18 years of experience with NSF International. He served as director of toxicology for the past 12 years helping companies, governments, and industries improve the safety of water and waterrelated products globally. These included water treatment chemicals, distribution, and reuse systems, drinking water filters, pipes and plumbing components, as well as spas and pools. BUSINESS GROWTH The Drives & Motion Division of Yaskawa America Inc. announced it has acquired the business and operations of Wermac Electric Ltd. in Calgary, Alberta. Wermac is a 25-year partner with Yaskawa and has been an innovator in applying variable speed drives and electrical controls in the oil and gas industry. The new division will be known as Yaskawa Wermac and will be located at the former Wermac Electric facility in Calgary. Yaskawa Wermac is now a division of Yaskawa Motoman Canada, which is a subsidiary of Yaskawa America Inc. Layne Christensen Co., a global solutions provider of essential natural resources and based in Mission Woods, Do you have any news about your company or someone at your firm? If so, send all the necessary information to: Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081.E-mail: mprice@ngwa.org. Deadline is 15th of two months preceding publication (December 15 for February issue).

Twitter @WaterWellJournl

Kansas, announced it sold all of the exploration and production assets of its Energy Division to LR Energy Inc., a portfolio company of Longroad Capital Partners III LP, for $15 million. Atlas Copco Secoroc LLC has agreed to acquire U.S.-based NewTech Drilling Products LLC. The acquisition adds a new type of product to the Swedish industrial group’s offering for oil and gas drilling. Based in Salt Lake City, Utah, NewTech develops and manufactures drilling products with a focus on rotary PDC (polycrystalline diamond compact) drill bits. NewTech will be part of Atlas Copco’s rock drilling tools division within the Mining and Rock Excavation Technique business area. NEWS ON THE WEB Heron Instruments Inc., a designer and manufacturer of groundwater monitoring instrumentation headquartered in Dundas, Ontario, announced it has a company page on LinkedIn at www.linkedin.com/company/heroninstruments-inc. The Web page will be updated with news about its products and company.

AWARD National Ground Water Association President-elect Daniel T. Meyer, MGWC, CVCLD, has been named Contractor of the Year by the California Groundwater Association. The award, presented at the 64th annual CGA Awards Banquet on October 19, recognizes Meyer’s service to the groundwater industry in California and at the national level, says CGA Executive Director Mike Mortensson. Daniel T. Meyer, Meyer, chief finan- MGWC, CVCLD cial officer for Gregg Drilling & Testing Inc., Signal Hill, California, was formerly a certified public accountant before moving into full-time geotechnical work in his own company and later with Gregg Drilling & Testing. Meyer will become the NGWA president on December 6 at the 2012 NGWA Groundwater Expo and Annual Meeting in Las Vegas, Nevada.

Filtronics Inc., a technological provider in the municipal and industrial water treatment industry throughout the United States, Canada, and Mexico, announced the launch of its new Web site at www .filtronics.com. The primary objective of the new Filtronics Web site is to provide an effective business development tool • Portable, Truck or Trailer mounted. with highlights • Retrofit compatible with Laval and most geophysical including products, logging winches. process, services, • Full repair service and spare parts for CCV, Boretech, industry resources, Wellcam and Laval cameras and controllers. • Forward and 360 degree side wall viewing color cameras. social media, and • Depths to 5,000 feet. user-friendly design.

Waterwell Camera Inspection Systems

Contact us for details 800-671-0383 • 559-291-0383 Fax: 559-291-0463 E-mail: jim.lozano@ariesccv.com On the web at www.ariesccv.com

CCV Engineering & Manufacturing An Aries Industries Company 5748 E. Shields Avenue, Fresno, CA 93727

Circle card no. 5

Water Well Journal December 2012 55/

FEATURED

PRODUCTS

Solinst Designs Convenient Peristaltic Pump

40 mL/min, ideal for low-flow sampling. Pump tubing connects to smaller diameter downhole tubing with ease for high sample integrity. It is effective to depths up to the suction lift limit, as much as 33 feet at sea level. Circle card no. 60

Designed for rugged field use, the reversible flow Solinst Peristaltic Pump is ideal for water or vapor sampling from shallow wells and surface water. The metal case is robust, compact, and lightweight. It has no vents, grates, or openings, making it water resistant, easy to use in the field, and easy to maintain and repair. It connects to a 12V power source to operate. One easy-access control allows highor low-flow sampling. The pump can be fitted with two sizes of silicone tubing. Standard ⅝-inch tubing can give flow rates to almost 3.5 L/min, while optional ⅜-inch tubing allows rates as low as

Drilling System from Vermeer Is Available for Small Horizontal Directional Drills The Armor Drilling System from Vermeer is available for smaller horizontal directional drills ranging from 16,000 to 24,000 pounds of thrust/ pullback. Contractors now have access to a complete line of bit options that are easily interchangeable to adapt to varying ground conditions during a bore, helping eliminate the need to purchase multiple housings and tools for

different applications and processes. The Armor Drilling System features multiple bits, each specially configured to battle a range of ground conditions. An innovative and patent-pending advanced bit mounting design uses a solid pin for bit retention and for ease in bit interchangeability and maintenance. The housing is constructed with dual water ports that deliver up to 70 gpm at 800 psi of mud flow to effectively carry cuttings out of the borehole. The sonde lid is designed with a new roll pin retention feature and is built from heavy-duty materials to minimize distortion caused by flexing. This pin design is more vibration resistant than a bolt-on lid. The Armor Drilling System is designed to be used with the Vermeer D16x20 Series II Navigator, D20x22 Series II Navigator, and D24x40 Series II Navigator HDD models and is compatible with the Ditch Witch JT2020 and JT3020. Circle card no. 61

Stay up to date on construction laws that impact your business. The Associated General Contractors of America’s Construction State Law Matrix is the most comprehensive, concise, and regularly updated resource available for locating information on state laws affecting public or private construction practices. And now, NGWA members can receive a 10% discount on a 12-month subscription that provides you with easy access to all 50 U.S. matrixes, the District of Columbia, and Puerto Rico.

Visit www.NGWA.org/state-law-matrix to learn more.

56/ December 2012 Water Well Journal

Circle card no. 31

waterwelljournal.com

When you need superior performance,

go with the Baroid IDP’s research, retailer network and worldwide support have always made us the gold standard for drilling fluid products and services. Now comes our new GOLD product line: QUIK MUD® GOLD clay/shale stabilizer for easy dispersion and mixing with minimal shear; BAROTHERM® GOLD two-part, thermally-conductive grout that promotes heat transfer; and our QUIK-TROL® GOLD additive, the highly-dispersible filtration control product for water-sensitive formations. Backed by the industry’s most experienced people, our LOOK FOR THIS SIGN:

dry, lightweight, easy-to-mix and NSF-certified GOLD line delivers the ultimate in performance, convenience and ROP — even in the harshest conditions.

Baroid Industrial Drilling Products Technical Service

877-379-7412

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800-735-6075

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FEATURED

PRODUCTS

Water-Right Carries Full Line of Cartridge Filters and Housings Water-Right Inc., a manufacturer of water treatment equipment, continues to round out its product offering with a full line of Pentek and Hydronix cartridge filters and housings. Water-Right stocks and distributes a wide variety for nearly any type of problem water, ranging from contaminant removal to taste and odor reduction.

Sediment removal and taste and odor removal cartridges are available in many different sizes and types, including polypropylene and pleated filter cartridges and string wound, dual gradient, and pleated filter cartridges. Specialty

cartridges are also available for use in specific applications such as heavy iron removal or corrosion control. Circle card no. 62

Stenner Announces Econ Series Pumps Stenner Pump Co., a manufacturer of peristaltic metering pumps, announces two metering pump varieties in the new Econ Series: the FP and the T. The Econ Series pumps are compact, easy to operate, and offer an economic alternative for solution metering. The Econ FP is a pump that can respond to flow from a variety of water conditioning equipment. The pump can accept a pulse input from a dry contact water meter, a signal from a dry contact flow switch, or a 24VAC signal from a water softener or other control equipment responding to flow. The Econ T is a pump with flexible scheduling capabilities for timed applications. The schedule can vary up to 24 separate events within a seven-day period. The pumps weigh only 4 pounds with a small footprint for mounting to a wall, a Stenner tank, or for horizontal display. The Econ Series includes the patented quick release pump head design and solid one piece tube construction for effortless tube replacement.

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SJE-Rhombus Introduces New VFD Control Panels SJE-Rhombus, a control solutions provider, introduces its Endura line of VFD control panels. The Endura PB (pressure booster) control panel is designed for commercial pressure booster applications using one to four VFDs, includes the VFDC4000 controller, and one VFD for

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A Regal Brand

ÂŠ2012 Regal-Beloit Corporation

Circle card no. 8

58/ December 2012 Water Well Journal

waterwelljournal.com

Have It your way

The CME-45C Truck, trailer, skid, ATV, tracked carrier, helicopter-portable... the choice is yours. 19,600 pounds of retract force 13,650 pounds of down pressure 4,730 foot pounds of torque Circle card no. 7

; CENTRAL MINE EQUIPMENT COMPANY

4215 Rider Trail North, Earth City (St. Louis), Missouri, 63045 USA Phone: 314-291-7700 1-800-325-8827 FAX: 314-291-4880 E-mail: info@cmeco.com Website: www.cmeco.com

FEATURED

PRODUCTS

each pump. The Endura IR (irrigation) control panel is designed for irrigation pump applications up to 500 hp, and is equipped with a variable frequency drive NEMA 3R enclosure with circuit breaker, VFDC-1300 controller, and a pressure transmitter. Both panels are produced in SJE’s UL-certified panel shop and can be customized to suit specific application requirements. Circle card no. 64

Flexible Multilevel System from Solinst Provides Superior Quality Subsurface Data Obtain superior quality subsurface data using a Solinst Multilevel System. CMT Systems monitor multiple depthdiscrete zones within a single borehole. CMT (continuous multichannel tubing) is polyethylene tubing with three or seven separate channels running its length. Monitoring zones are manually

The

Heavyweight Champ

constructed—one in each channel—at different vertical intervals. Depth discrete groundwater data provides assessors with a better understanding of the threedimensional flow and distribution of contaminants in the subsurface. CMT Multilevel Systems are easy to install. In-field design flexibility allows the number of monitoring ports, port locations, and monitoring strategy to be finalized right on site. Monitor up to seven zones in the 1.7-inch system and three in the narrow 1.1-inch system. The single tube offers effective sealing. Monitoring zones packed off using bentonite eliminate vertical contamination between sand-packed sampling ports. Convenient sand and bentonite cartridges are available for isolating monitoring zones in three-channel systems. Circle card no. 65

New 80DIVFD New special patent-pending submersible pump check valve for use with variable-frequency drive (VFD) control pumps. Standard check valves will “chatter” and be noisy when a VFD goes to low flow, causing eventual failure. The unique Model 80DIVFD unit is designed to minimize flow losses and hydraulic shocks in the pumping system. It features a standard epoxy coating (NSF® approved powder) ductile iron body to support deep set pumps. This new, exclusive poppet system insures that the valve smoothly automatically adjusts to flow and is noiseless at even very low flows. It’s another winner from Flomatic…Call for complete information at 800-833-2040 or visit us on the web at www.flomatic.com

High Quality Valves Built To Last…

60/ December 2012 Water Well Journal

Circle card no. 12

Fecon Announces Residential Geothermal Vertical Drill

Fecon Inc. introduces the new Geothermal Series GL300 vertical drill for contractors and HVAC dealers installing ground loop heating and cooling systems. Fecon’s GL300 is equipped for up to 300 feet depth to provide high efficiency ground loops with lower grout costs as a result of the reduced hole volume of a 4-inch opening. The compact GL300 also enables contractors to win jobs previously considered inaccessible due to equipment size or weight. The GL300 is 194 inches long by 73 inches wide by 94 inches high, weighing 9876 pounds, and comes standard with lowimpact rubber tracks for maneuverability to cross driveways or flat and hilly lawns. waterwelljournal.com

FEATURED The GL300 tackles high costs and inefficiencies that become a major price detractor for home owners or small businesses wanting to have geothermal systems installed. A 46 hp crawler with load sense hydraulics to the drill mast, and a 99 hp 300 cfm/200 psi air compressor enables drilling of 4-inch-diameter holes with greater speed and lower fuel consumption. A 200-foot rod rack can carry 10-foot sections of straight rod, auger rod, or an air hammer to the hole. Circle card no. 66

Atlas Copco Secoroc Debuts New Pilot Bit Atlas Copco Secoroc introduces the PrimO pilot bit. The pilot bit employs enhanced features to increase the bearing and cutting structure life of the current pilot bit design. The PrimO pilot bit features a contoured shirttail to reduce heat on the seal area and carbide inserts on the shirttail to increase the life of the shirttail and seals. The PrimO also employs a dual seal arrangement that includes a primary seal and an excluder for longer seal life. Longer seal life in adverse conditions means longer running hours in the pilot hole and longer holes. In addition, the PrimO design incorporates the use of extremely hard carbide on the cone gauge bevels coupled with enhanced carbide on the gauge of the bit to reduce wear and improve gauge life. Improved gauge life means longer pilot holes with fewer trips for the customer and overall faster penetration rate as the insert retains shape longer. The PrimO pilot bit also uses proprietary synthetic lubricants for higher loads, longer bearing life, and increased rpm. Circle card no. 67

PRODUCTS

Thomas & Betts’ Online End-User Tools Facilitate Product Selection and Use Thomas & Betts has made it easier to select and use its products with the addition of its online End-User Tools to its Web site. End User Tools is a menu of self-service resources that are available to assist customers in locating product information. The link to End User Tools is under the “Resources” tab on Thomas & Betts’ United States/Latin America page. Tools include a competitor crossreference, installation instructions, material safety data sheets, and product specifications, as well as an FAQ page and a “Where to Buy” directory. Circle card no. 68

Hach Launches FDT-Certified Multi-Sensor Device Type Manager Hach Co. has received certification by the FDT Group for its multi-sensor DTM (device type manager), available on and as a free software download for the sc200 Universal Controller with Profibus DP. Covering 43 sensors and analyzers and 20 different parameters, Hach’s multi-sensor DTM represents the world’s broadest portfolio of certified analytical devices for water and wastewater. A DTM is software used in FDT frame applications which provides users the ability to configure device parameters and access advanced diagnostic information from any location. This significantly simplifies setup, configuration, and diagnostics as they can all be performed from the control room rather than out in the plant.

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Circle card no. 69 Circle card no. 24

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Water Well Journal December 2012 61/

Index of Volume 66: January–December 2012 Major Article Index by Month January Don’t Forgot About Well Maintenance Often overlooked by some in the water well industry, this line of service work can maintain or create new business . . . . . . . . . . . . . . . . . Jan 17 Preventive Well Maintenance Turn a one-time customer into a repeat customer with proactive service . . . . . . . . . . . Jan 21 Knowing Appraisals Part 1: The format and types of appraisals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 24 Journey to the Center of the Earth To install one of the world’s largest underground laboratories, contractors and engineers set a submersible pump at 7850 feet below ground surface in a former gold mine . . . . . . . . . . . . . . . . . . . Jan 26 Strategies to Boost Your Business Part 4: Reevaluating your financial plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 30 Safety Matters/ Conducting the Best Safety Meetings Follow these tips and your staff will benefit with effective safety meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 32 Engineering Your Business/ New Year’s Resolutions The beginning of the year is a good time to review goals and achievements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 34 The After Market/ Choose to Succeed with Your Business Here are two goals that will point you toward success this year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 36 Savvy Selling/ Selling Strong in the New Year You can align your sales goals with your personal goals to sell more effectively using this six-step planning guide . . . . . . . Jan 38 People at Work/ Building Successful Teams Companies that encourage collaboration find success . . . . . . . . . . . . . Jan 40

February Don’t Get Stuck in the Muck Part 1: Avoiding geothermal pitfalls are a must if you want to successfully diversify into this market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 21 Comfortably Cool A hybrid geothermal system keeps polar bears at the Columbus Zoo and Aquarium content year round . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 27 Defying Odds A slumping economy didn’t stop the 2011 NGWA Ground Water Expo from attracting a record number of exhibitors, making it the 14th best attended event . . . . . . . . . . . . . . . . . . . . . . . Feb 31 Engineering Your Business/ Groundwater Treatment Part 4. Regulated Contaminants . . . . . . . . . . . . . . . . . Feb 34 Safety Matters/ Accident Investigations A root-cause analysis can prevent a reoccurrence of accidents on the job site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 44 The After Market/ Curious, Trained, and Motivated Employees This is the battleground of the next 20 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 46 Savvy Selling/ Fresh Ideas for Overcoming the Price Objection Suggestions for handling the most common obstacle to a sale: “It costs too much.” . . . . . . . . . . . . Feb 48 62/ December 2012 Water Well Journal

Your Money/ Divorce the Bank? If banking today frustrates you, follow these steps to ensure your finances are fine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 50

March Getting Down to Brass Tacks Part 2: The profit is in the details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 19 Tax Regulations and Your Business As you drop your 2011 returns in the mailbox, it’s time to think about 2012 changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 25 Knowing Appraisals Part 2: Differences in various valuation models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 29 Water Well Journal Q & A/ Loyd Duplantis, Haiti Mission Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 32 Engineering Your Business/ Groundwater Treatment Part 5(a). Secondary Contaminants Overview . . . . . . Mar 36 It’s the Law/ Indiana Considers Some Aquifers Subject to Local Regulation Decision could create questions for landowners and contractors . . . . . . . . . . . . . . . . . . . . Mar 44 People at Work/ Conducting Legal and Compassionate Terminations Make sure you follow these steps when you have to remove someone from your workforce . . . . . Mar 46 Safety Matters/ Cell Phone Use Behind the Wheel You need to focus on the road, not your phone, when behind the wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 48 The After Market/ The Supply Chain and You International disruptions in the supply chain reverberate worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 52 Savvy Selling/ Salesperson, Know Thyself Customers are more inclined to buy from people they like. That means polishing your connection skills by learning about yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 54

April WellGuard Safety/ Lockout/Tagout—Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17 Breathing New Life into a Water Well The tried and true methods of regular preventive well maintenance is the answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 21 Chlorine Myths Debunked Industry professionals clear up misconceptions of the widely used chemical . . . . . . . Apr 25 Women Working in the Groundwater Industry Each industry segment features women who share their talents in helping to protect groundwater . . . . . . . . . . . . . . . . . . Apr 29 Engineering Your Business/ Groundwater Treatment Part 5(b). Secondary Contaminants Removal . . . . . . . Apr 32 Safety Matters/ Hazard Communication—A New Look Updates to hazard standards are coming and early preparation will make compliance easier . . . . . . . . . . . . . . . . . . . . Apr 40 The Water Works/ Engineering of Water Systems Part 10(a)—Hydrodynamics . . . . . . . . . . . . . . . . . . . . Apr 42 Your Money/ Are You Diversified? Not as easy as it sounds, but it’s important for your portfolio . . . . . . . . . . . . . . Apr 46 NGWA.org

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The After Market/ Customers and Employees Want You to Lead It isn’t good enough to be a follower anymore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 50 Savvy Selling/ A Rocket Ride to the Sales Stratosphere Your launch pad? Pen, paper, and a few minutes to calculate which aspects of your professional routine produce the greatest and fastest results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 52

May WellGuard Safety/ How to Present Effective Toolbox Training . . . . . . . . . . . . . . . . . . . . . . . . . . . May 19 Dealing with Friction Loss Simple calculations ensure your customers get the pressure they expect . . . . . . . . . . . May 23 Maintaining Constant Pressure Knowing how to troubleshoot variable frequency drives could be a profitable skill set in today’s workplace . . . . . . . . . . . . . . . . . . . May 27 2012 Pump Buyers Guide . . . . . . . . . . . . . . . . . . . . May 30 Engineering Your Business/ Groundwater Treatment Part 5(c). Secondary Contaminants Treatment . . . . . May 42 The Water Works/ Engineering of Water Systems Part 10(b)—Hydrodynamics, Part 2 . . . . . . . . . . . . . May 48 Safety Matters/ When Lightning Strikes It happens more than you think, so be prepared when a storm arises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 56 People at Work/ Top 10 HR Tips for Small Businesses Effective people management is critical for small businesses. Follow these tips to success . . . . . . . . . . . . . . . . . . . . May 58 Savvy Selling/ We’re All in Sales, All the Time The skills, intuition, and insights that close deals also sweeten our daily lives. In a sense, we’re all making our pitch, whether at work or at home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 60 The After Market/ Blogs and Communications I feel like I’m being inexorably pulled into the 21st century . . . May 62

June WellGuard Safety/ Safety Culture for New Hires . . . Jun 17 Complying with CSA 2010 The groundwater industry needs to get up to speed on the FMCSA’s Compliance, Safety, Accountability initiative . . . . . . . . . . . . . . . . . . . . . . . Jun 23 Avoiding Costly Mistakes Make sure you know all of the regulations if you’re transporting hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 27 Water Well Journal Q & A/ Lee Orton, JD, Nebraska Well Drillers Association . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 30 Safety Matters/ Breathing Clean Air What well drillers need to know about respiratory protection . . . . . . . . . Jun 32 Engineering Your Business/ The Fine Points of Efficiency Minor improvements can make a big difference when it comes to an efficient system . . . . . . . . . . . . . . . . . . . . Jun 34 The After Market/ Performance Standards How do you know when you’re doing a good job? . . . . . . . . . . . . . Jun 38 Your Money/ Irrational Behavior Be careful. Emotion can lead to poor financial decisions . . . . . . . . . . . . . . . . . . Jun 40

64/ December 2012 Water Well Journal

Savvy Selling/ When Heart Meets Hustle, Stand Back! If you have the drive to sell and the desire to succeed, few things in this world can stand in the way of success . . . . . . . Jun 42 2012 Buyers Guide Index of Products and Services . . . . . . . . . . . . . . . . Jun 44 Directory of Manufacturers . . . . . . . . . . . . . . . . . . . Jun 78 Directory of Suppliers and Manufacturer Representatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 105 Trade Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 110

July Tough Day at the Office Overcoming drilling challenges requires forward-thinking to meet the customer’s expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 23 No “Do Overs” Allowed Take steps to grout efficiently and avoid costly mistakes . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 27 2012 Rig Buyers Guide . . . . . . . . . . . . . . . . . . . . . . . . Jul 30 Water Well Personalities/ Band of Brothers Bill Frey, MGWC, and Mike Frey, MGWC . . . . . . . . July 36 It’s the Law/ Texas Clarifies Landowners’ Property Rights in Groundwater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 40 Safety Matters/ Hearing Loss Continues Despite Prevention Protecting hearing needs to happen not only on the job, but off the job as well . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 44 Engineering Your Business/ Groundwater Treatment Part 6(a). Corrosion and Incrustation . . . . . . . . . . . . . . Jul 46 People at Work/ Motivating Employees When a manager has a staff engaged and working hard, the business will soar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 50 The After Market/ Living Leadership Lessons Can you stand up to the tests of character and responsibility? . . . . . . . Jul 52 Savvy Selling/ The Illusory Work-Family Equation Quit trying for that ever-shifting, impossible-to-find balance between office and home. Instead, divide your time and stick to the plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 54

August Well Sampling 101 Follow this step-by-step guide to getting a good sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 19 Water Well Personalities/ Keep ’Em Pumping Brian Lane, CPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 22 Safety Matters/ Radon Precautions for Water Well Contractors Knowledge of radon is a plus for any crew at the job site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 24 Your Money/ Think Twice, Act Once Here’s advice on important money decisions that could affect you . . . . Aug 26 Savvy Selling/ The Meat and Potatoes of Selling Learn and apply the sales lessons of fast food founders to your business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 28 Engineering Your Business/ One Man’s Story The author looks back on the man who introduced him to the water well industry: his father . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 30 The After Market/ The World of the Bankers and You Managing assets in this time of anxiety . . . . . . . . . . . Aug 34 NGWA.org

September Simple Solution for a Complex Water Crisis TheWater4 Foundation equips local workers in 30 countries to drill wells and build their own groundwater contracting business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 19 Examining Exempt Wells Care for exempt wells provides opportunities for the water well industry . . . . . . . . . . Sep 23 Water Well Personalities/ Going Green Jarrell Greene, CVCLD . . . . . . . . . . . . . . . . . . . . . . . . Sep 28 Safety Matters/ What a Safety Supervisor Needs to Know— Part 1 Create an environment where choosing the correct safety action is the easy choice . . . . . . . . . . . . . . . . . . Sep 30 Engineering Your Business/ Groundwater Treatment Part 6(b). More About Corrosion . . . . . . . . . . . . . . . . Sep 34 People at Work/ Preventing Workplace Violence Workplace violence is a major concern for employers and employees nationwide . . . . . . . . . . . . . . . . . . . . . Sep 38 The After Market/ What Are You Doing to Deserve Your Customers’ Loyalty? It’s much more than smiles and thank you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 42 Savvy Selling/ What Counts: Need, Money, Urgency Don’t be afraid to spurn prospective customers who lack even one of these. They just aren’t worth your time . . . . . . Sep 44

October WellGuard Safety/ Preventing Backing Accidents . . Oct 17 The New Definition of Success Today’s struggling housing market has changed how groundwater professionals operate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 21 Expo Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 26 Expo Educational Opportunities . . . . . . . . . . . . . . . Oct 30 Water Well Personalities/ The Growth of an Industry Incoming NGWA President Dan Meyer says the Association helped expand the environmental drilling industry . . . Oct 46 Safety Matters/ What a Safety Supervisor Needs to Know— Part 2 Safety for the staff won’t just happen. It is something supervisors need to actively pursue . . . . . . . . . . . . . . . Oct 48 Engineering Your Business/ Groundwater Treatment Part 6(c). Incrustation and Scaling . . . . . . . . . . . . . . . Oct 52 Your Money/ Looking for Consensus Consider the advice of investment professionals when making your next financial move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 58 The After Market/ Making Money Is a By-Product of Being in Business It’s not the reason you are in business . . . Oct 62 Savvy Selling/ Prioritize! It’s a Matter of Urgency All sorts of obligations demand our attention, but some are more vital than others . . . . . . . . . . . . . . . . . . . . . . Oct 64

November Hip to Be Green The growing trend of breweries recycling water is smart for business and the environment . . . . Nov 23 Water Well Journal Q & A/ Neil Mansuy, Subsurface Technologies Inc. . . . . . . . . . . . . . . . . . Nov 26 Expo in Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 29 NGWA.org

Water Well Journal Q & A/ Greg Beach, Geo-Hydro Supply Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 36 Safety Matters/ Working Safe in Cold Weather Prepare for winter conditions before you travel to the job site . . . Nov 40 People at Work/ Tax Deduction Tips for Small Businesses Keeping track of your business expenses will go a long way to reducing your tax liabilities . . . . . . . . . . . . . . . . . . . . Nov 44 Engineering Your Business/ Groundwater Treatment Part 7. Water Well Treatment . . . . . . . . . . . . . . . . . . . Nov 46 The After Market/ Elections, Thanksgiving, and Small Business Life really is about making a difference and enjoying the season . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 52 Savvy Selling/ Softening Them Up Here are seven novel tactics to help you sway prospective customers who think your prices are too high . . . . . . . . . . . . . . . . . . . . . . . Nov 54

December Global Water Exclusive/ Dr. Laura Jean Palmer-Moloney, U.S. Army Corps of Engineers . . . . . . . . . . . . . . . . . Dec 21 Suppliers Speak Up Groundwater suppliers share their biggest concerns and how they’ve adapted to a changing economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 27 Water Well Journal Q & A/ Bob Gray, PG, Daniel B. Stephens & Associates Inc. . . . . . . . . . . . Dec 31 Safety Matters/ Work Zone Safety Make sure your crew is safe when your job takes you near traffic . . . . . . . . . . Dec 34 Engineering Your Business/ Groundwater Treatment Part 8(a). Treatment Methods . . . . . . . . . . . . . . . . . . . Dec 38 Your Money/ In Search of the High Yield You will have to look around, but high yields can still be found . . . . . . Dec 46 Savvy Selling/ The Two-by-Four Closing Question Selling is a series of steps. One way to convince customers to take those steps is to whack them like a two-by-four on a piñata with a simple question . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 48 The After Market/ That Was the Year That Was Sometimes we need to kick the old year out and not just welcome the new one in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 50

Major Article Index by Subject The After Market, by Ron Slee (column) Choose to Succeed with Your Business Here are two goals that will point you toward success this year . . . . . . . . Jan 36 Curious, Trained, and Motivated Employees This is the battleground of the next 20 years . . . . . . . . . . . . . . . . Feb 46 The Supply Chain and You International disruptions in the supply chain reverberate worldwide . . . . . . . . . . . . . . Mar 52 Customers and Employees Want You to Lead It isn’t good enough to be a follower anymore . . . . . . . . . . . . . . . . Apr 50 Blogs and Communications I feel like I’m being inexorably pulled into the 21st century . . . . . . . . . . . . . . . . . . . . May 62 Performance Standards How do you know when you’re doing a good job? . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 38 Living Leadership Lessons Can you stand up to the tests of character and responsibility? . . . . . . . . . . . . . . . . . . . . Jul 52 Water Well Journal December 2012 65/

The World of the Bankers and You Managing assets in this time of anxiety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 34 What Are You Doing to Deserve Your Customers’ Loyalty? It’s much more than smiles and thank you . . . . . . . . . Sep 42 Making Money Is a By-Product of Being in Business It’s not the reason you are in business . . . . . . . . . . . . . . . . Oct 62 Elections, Thanksgiving, and Small Business Life really is about making a difference and enjoying the season . . Nov 52 That Was the Year That Was Sometimes we need to kick the old year out and not just welcome the new one in . . . Dec 50

Business Management Knowing Appraisals Part 1: The format and types of appraisals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 24 Strategies to Boost Your Business Part 4: Reevaluating your financial plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 30 Tax Regulations and Your Business As you drop your 2011 returns in the mailbox, it’s time to think about 2012 changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 25 Knowing Appraisals Part 2: Differences in various valuation models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 29 Examining Exempt Wells Care for exempt wells provides opportunities for the water well industry . . . . . . . . . . Sep 23 The New Definition of Success Today’s struggling housing market has changed how groundwater professionals operate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 21

Buyers Guides 2012 Pump Buyers Guide . . . . . . . . . . . . . . . . . . . . May 30 2012 Buyers Guide Index of Products and Services . . . . . . . . . . . . . . . . Jun 44 Directory of Manufacturers . . . . . . . . . . . . . . . . . . . Jun 78 Directory of Suppliers and Manufacturer Representatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 105 Trade Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 110 2012 Rig Buyers Guide . . . . . . . . . . . . . . . . . . . . . . . . Jul 30

Drilling Journey to the Center of the Earth To install one of the world’s largest underground laboratories, contractors and engineers set a submersible pump at 7850 feet below ground surface in a former gold mine . . . . . . . . . . . . . . . . . . . Jan 26 Tough Day at the Office Overcoming drilling challenges requires forward-thinking to meet the customer’s expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 23 No “Do Overs” Allowed Take steps to grout efficiently and avoid costly mistakes . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 27 Examining Exempt Wells Care for exempt wells provides opportunities for the water well industry . . . . . . . . . . Sep 23

Engineering Your Business, by Ed Butts, PE, CPI (column) New Year’s Resolutions The beginning of the year is a good time to review goals and achievements . . . . . . . . . . . . Jan 34

66/ December 2012 Water Well Journal

Groundwater Treatment Part 4. Regulated Contaminants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 34 Groundwater Treatment Part 5(a). Secondary Contaminants Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 36 Groundwater Treatment Part 5(b). Secondary Contaminants Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 32 Groundwater Treatment Part 5(c). Secondary Contaminants Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 42 The Fine Points of Efficiency Minor improvements can make a big difference when it comes to an efficient system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 34 Groundwater Treatment Part 6(a). Corrosion and Incrustation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 46 One Man’s Story The author looks back on the man who introduced him to the water well industry: his father . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 30 Groundwater Treatment Part 6(b). More About Corrosion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 34 Groundwater Treatment Part 6(c). Incrustation and Scaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 52 Groundwater Treatment Part 7. Water Well Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 46 Groundwater Treatment Part 8(a). Treatment Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 38

Equipment and Supplies Knowing Appraisals Part 1: The format and types of appraisals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 24 Knowing Appraisals Part 2: Differences in various valuation models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 29 Suppliers Speak Up Groundwater suppliers share their biggest concerns and how they’ve adapted to a changing economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 27

Geothermal Technology Don’t Get Stuck in the Muck Part 1: Avoiding geothermal pitfalls are a must if you want to successfully diversify into this market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 21 Comfortably Cool A hybrid geothermal system keeps polar bears at the Columbus Zoo and Aquarium content year round . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 27 Getting Down to Brass Tacks Part 2: The profit is in the details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 19

Groundwater Quality Breathing New Life into a Water Well The tried and true methods of regular preventive well maintenance is the answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 21 Chlorine Myths Debunked Industry professionals clear up misconceptions of the widely used chemical . . . . . . . Apr 25 Well Sampling 101 Follow this step-by-step guide to getting a good sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 19 Hip to Be Green The growing trend of breweries recycling water is smart for business and the environment . . . . Nov 23

NGWA.org

It’s the Law, by Don Gregory and Jeremiah Thomas (column) Indiana Considers Some Aquifers Subject to Local Regulation Decision could create questions for landowners and contractors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 44 Texas Clarifies Landowners’ Property Rights in Groundwater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 40

National Ground Water Association Defying Odds A slumping economy didn’t stop the 2011 NGWA Ground Water Expo from attracting a record number of exhibitors, making it the 14th best attended event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 31 Band of Brothers Part 1 in a series on NGWA’s certification program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . July 36 Keep ’Em Pumping Part 2 in a series on NGWA’s certification program . . . . . . . . . . . . . . . . . . . . . . . . . Aug 22 Going Green Part 3 in a series on NGWA’s certification program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 28 2012 Expo Highlights . . . . . . . . . . . . . . . . . . . . . . . . Oct 26 2012 Expo Educational Opportunities . . . . . . . . . . Oct 30 The Growth of an Industry Incoming NGWA President Dan Meyer says the Association helped expand the environmental drilling industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 46

Regulations/Laws Tax Regulations and Your Business As you drop your 2011 returns in the mailbox, it’s time to think about 2012 changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 25 Complying with CSA 2010 The groundwater industry needs to get up to speed on the FMCSA’s Compliance, Safety, Accountability initiative . . . . . . . . . . . . . . . . . . Jun 23 Avoiding Costly Mistakes Make sure you know all of the regulations if you’re transporting hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 27

Safety Lockout/Tagout—Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17 Safety Culture for New Hires . . . . . . . . . . . . . . . . . . Jun 17 Complying with CSA 2010 The groundwater industry needs to get up to speed on the FMCSA’s Compliance, Safety, Accountability initiative . . . . . . . . . . . . . . . . . . Jun 23 Avoiding Costly Mistakes Make sure you know all of the regulations if you’re transporting hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 27 Preventing Workplace Violence Workplace violence is a major concern for employers and employees nationwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 38 Preventing Backing Accidents . . . . . . . . . . . . . . . . . Oct 17

People at Work, by Alexandra Walsh (column) Building Successful Teams Companies that encourage collaboration find success . . . . . . . . . . . . . . . . . . . . . . Jan 40 Conducting Legal and Compassionate Terminations Make sure you follow these steps when you have to remove someone from your workforce . . . . . . . . . . . . . . . . . . Mar 46 Top 10 HR Tips for Small Businesses Effective people management is critical for small businesses. Follow these tips to success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 58 Motivating Employees When a manager has a staff engaged and working hard, the business will soar . . . . . . . . . . . Jul 50 Preventing Workplace Violence Workplace violence is a major concern for employers and employees nationwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 38 Tax Deduction Tips for Small Businesses Keeping track of your business expenses will go a long way to reducing your tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 44

Philanthropy/Aid Loyd Duplantis, Haiti Mission Inc. . . . . . . . . . . . . . Mar 32 Simple Solution for a Complex Water Crisis TheWater4 Foundation equips local workers in 30 countries to drill wells and build their own groundwater contracting business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 19

Pumps and Water Systems Dealing with Friction Loss Simple calculations ensure your customers get the pressure they expect . . . . . . . . . . . May 23 Maintaining Constant Pressure Knowing how to troubleshoot variable frequency drives could be a profitable skill set in today’s workplace . . . . . . . . . . May 27 NGWA.org

Safety Matters, by Gary Ganson, Jack Glass, Mary DeVany, Samuel Sanguedolce (column) Conducting the Best Safety Meetings Follow these tips and your staff will benefit with effective safety meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 32 Accident Investigations A root-cause analysis can prevent a reoccurrence of accidents on the job site . . . . . . . . . Feb 44 Cell Phone Use Behind the Wheel You need to focus on the road, not your phone, when behind the wheel . . . . . . Mar 48 Hazard Communication—A New Look Updates to hazard standards are coming and early preparation will make compliance easier . . . . . . . . . . . . . . . . . . . . . . . Apr 40 When Lightning Strikes It happens more than you think, so be prepared when a storm arises . . . . . . . . . . . . . . May 56 Breathing Clean Air What well drillers need to know about respiratory protection . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 32 Hearing Loss Continues Despite Prevention Protecting hearing needs to happen not only on the job, but off the job as well . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 44 Radon Precautions for Water Well Contractors Knowledge of radon is a plus for any crew at the job site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 24 What a Safety Supervisor Needs to Know—Part 1 Create an environment where choosing the correct safety action is the easy choice . . . . . . . . . . . . . . . . . . . . . . . Sep 30 What a Safety Supervisor Needs to Know—Part 2 Safety for the staff won’t just happen. It is something supervisors need to actively pursue . . . . . . . . . . . . . . . Oct 48

Water Well Journal December 2012 67/

Working Safe in Cold Weather Prepare for winter conditions before you travel to the job site . . . . . . . . Nov 40 Work Zone Safety Make sure your crew is safe when your job takes you near traffic . . . . . . . . . . . . . . . . . . . . . . Dec 34

Savvy Selling, by Michelle Nichols (column) Selling Strong in the New Year You can align your sales goals with your personal goals to sell more effectively using this six-step planning guide . . . . . . . . . . . . . . . . . . . . . Jan 38 Fresh Ideas for Overcoming the Price Objection Suggestions for handling the most common obstacle to a sale: “It costs too much.” . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 48 Salesperson, Know Thyself Customers are more inclined to buy from people they like. That means polishing your connection skills by learning about yourself . . . . . . . Mar 54 A Rocket Ride to the Sales Stratosphere Your launch pad? Pen, paper, and a few minutes to calculate which aspects of your professional routine produce the greatest and fastest results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 52 We’re All in Sales, All the Time The skills, intuition, and insights that close deals also sweeten our daily lives. In a sense, we’re all making our pitch, whether at work or at home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 60 When Heart Meets Hustle, Stand Back! If you have the drive to sell and the desire to succeed, few things in this world can stand in the way of success . . . . . . . . . . . . . . . . . . Jun 42 The Illusory Work-Family Equation Quit trying for that ever-shifting, impossible-to-find balance between office and home. Instead, divide your time and stick to the plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 54 The Meat and Potatoes of Selling Learn and apply the sales lessons of fast food founders to your business . . . . . . Aug 28 What Counts: Need, Money, Urgency Don’t be afraid to spurn prospective customers who lack even one of these. They just aren’t worth your time . . . . . . . . . . . . . . . . . Sep 44 Prioritize! It’s a Matter of Urgency All sorts of obligations demand our attention, but some are more vital than others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 64 Softening Them Up Here are seven novel tactics to help you sway prospective customers who think your prices are too high . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 54 The Two-by-Four Closing Question Selling is a series of steps. One way to convince customers to take those steps is to whack them like a two-by-four on a piñata with a simple question . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 48

Water Well Journal Q & A Loyd Duplantis, co-founder of Haiti Mission Inc. . . Mar 32 Lee Orton, JD, executive director of Nebraska Well Drillers Association . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 30 Neil Mansuy, vice president of technical services for Subsurface Technologies Inc. . . . . . . . . . . . . . . . . Nov 26 Greg Beach, president of Geo-Hydro Supply Ltd. . . Nov 36 Dr. Laura Jean Palmer-Moloney, senior research geographer for U.S. Army Corps of Engineers . . . . . . Dec 21 68/ December 2012 Water Well Journal

Bob Gray, PG, senior hydrogeologist for Daniel B. Stephens & Associates Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 31

Water Well Personalities Women Working in the Groundwater Industry Tammy Davis, Susie Givens, Deborah Post, Vickie Ross, Kathy Wiseman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 29 Band of Brothers Bill Frey, MGWC, and Mike Frey, MGWC . . . . . . . . July 36 Keep ‘Em Pumping Brian Lane, CPI . . . . . . . . . . . . Aug 22 Going Green Jarrell Greene, CVCLD . . . . . . . . . . . . Sep 28 The Growth of an Industry Dan Meyer, MGWC, CVCLD . . . . . . . . . . . . . . . . . . . Oct 46

The Water Works, by Ed Butts, PE, CPI (column) Engineering of Water Systems Part 10(a)—Hydrodynamics . . . . . . . . . . . . . . . . . . . . Apr 42 Engineering of Water Systems Part 10(b)—Hydrodynamics, Part 2 . . . . . . . . . . . . . May 48

WellGuard Safety Lockout/Tagout—Important Safety Information . . Apr 17 How to Present Effective Toolbox Training . . . . . . May 19 Safety Culture for New Hires . . . . . . . . . . . . . . . . . . Jun 17 Preventing Backing Accidents . . . . . . . . . . . . . . . . . Oct 17

Well Rehabilitation Don’t Forgot About Well Maintenance Often overlooked by some in the water well industry, this line of service work can maintain or create new business . . . . . . . . . . . . . . Jan 17 Preventive Well Maintenance Turn a one-time customer into a repeat customer with proactive service . . . . . . . Jan 21 Breathing New Life into a Water Well The tried and true methods of regular preventive well maintenance is the answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 21 Well Sampling 101 Follow this step-by-step guide to getting a good sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 19

Your Money, by Bill Lynott (column) Divorce the Bank? If banking today frustrates you, follow these steps to ensure your finances are fine . . . Feb 50 Are You Diversified? Not as easy as it sounds, but it‘s important for your portfolio . . . . . . . . . . . . . . Apr 46 Irrational Behavior Be careful. Emotion can lead to poor financial decisions . . . . . . . . . . . . . . . . . . . . . . Jun 40 Think Twice, Act Once Here’s advice on important money decisions that could affect you . . . . . . . . . . . . Aug 26 Looking for Consensus Consider the advice of investment professionals when making your next financial move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 58 In Search of the High Yield You will have to look around, but high yields can still be found . . . . . . . . . . . . . . . . Dec 46

NGWA.org

Classified Advertising/Marketplace 3 Appraisals

15 Bits

Equipment Appraisals

Bits, subs, stabilizers, hole openers, etc. Over 10,000 bits in stock.

Nationally recognized and accredited equipment appraisals for water well drill rigs and well drilling equipment for banks, lenders, mergers, accountants, estate planning, IRS, and auctions. Experienced, knowledgeable, and recognized worldwide in the water well drilling industry. Accurate and conﬁdential appraisal reports.

SALVADORE AUCTIONS & APPRAISALS 401.792.4300 www.siaai.com

18 Breakout Tools BREAKOUT TOOLS SEMCO Inc. All Hydraulic Hydrorench S110H In Stock 1-10 Four Rollers Breaks Pipe Make Pipe to Torque Specs 800-541-1562

R L C Bit Service Inc. 8643 Bennett Rd. P.O. Box 714 Benton, IL 62812 www.rlcbit.com Ph: (618) 435-5000 Cell: (618) 927-2676 Cell: (618) 927-5586 Fax: (618) 438-0026

Palmer Bit Company has been recognized worldwide for providing the highest quality bits to the drilling industry for over 50 years. We manufacture bits for drilling everything from clays to limestone. With our experience we can help lower your bit cost, with the proper bit selection for your drilling conditions. We are available 24/7 to assist you with any questions you may have. Call 800-421-2487 Satisfaction Guaranteed www.palmerbit.com MC/VISA accepted

Put your company’s message here! 22 Business Opportunities BUSINESS FOR SALE: Pump business located in large farming area of California. Established 32 years in same location. All equipment and inventory as well as large customer base included. Forward inquiries to sfleck@ngwa.org.

Twitter @WaterWellJournl

Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

Jason Corn E-mail: rlcbit373@frontier.com Rick Corn E-mail: rlcbit77@frontier.com

57 Direct Push Supplies

(&7 Manufacturer of Pre-Pack Screens 4” ID Pre-Pack NOW AVAILABLE Standard Pre-Pack When You Would Set A Traditional Well Economy Pre-Pack When Cost Is A Factor 20% Open Area High Yield Pre-Pack For Use In Low Yield Wells All Stainless Steel Pre-Pack For Aggressive Groundwater Environments Non-Metal Pre-Pack When Metal Components Are Not Compatible Annular Seals Foam Bridges, Bentonite & Quick-Sleeves CUSTOM INJECTION Pre-Packs ***A Johnson Screens Distributor*** **We Stock Geoprobe® Compatible Supplies & Tooling** *Proactive® Pumps Master Distributor*

Toll Free 1-888-240-4328 Phone: 1-609-631-8939 Fax: 1-609-631-0993 ectmfg.com proactivepumps.com torquerplug.com

Water Well Journal December 2012 69/

71 Drilling Equipment

60 Down Hole Inspection Waterwell Camera Inspection Systems • Portable, Truck or Trailer mounted. • Retrofit compatible with Laval and most geophysical logging winches. • Full repair service and spare parts for CCV, Boretech, Wellcam and Laval cameras and controllers. • Forward and 360 degree side wall viewing color cameras. • Depths to 5,000 feet.

Higgins Rig Co.

CCV Engineering & Manufacturing

DRILLS & PARTS

An Aries Industries Company

817-927-8486 www.watsonusa.com Sales@watsonusa.com

800-671-0383 • 559-291-0383 Fax: 559-291-0463 E-mail: jim.lozano@ariesccv.com On the web at www.ariesccv.com

MD 510 Geothermal Drill

FREE Call - (800) 292-7447 (270) 325-3300 Fax: (270) 325-3405 Office: 2594 Stiles Ford Rd. Hodgenville, KY Shop: 1797 Bardstown Rd. Hodgenville, KY

76 Elevators J & K To o l C o m p a n y I n c .

Kwik Klamps 1 & 2 (adjustable 1 –2 or 21⁄2 – 4 ) NEW – Kwik Klamp 3 (for 6 PVC) Elevators for PVC well casing (sizes 1 –16 ) Heavy Duty PVC Elevators (sizes 4 –8 ) Flush Joint PVC Pipe Clamps (sizes 4 –24 ) www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

1 – 16 Elevators All steel with safety latch. SEMCO of Lamar 800-541-1562 Fax 719-336-2402

Credit Cards Accepted

Standard Manufacturing

Largest water well pipe elevator manufacturing company in the United States.

Phone:

(936) 336-6200 (800) 337-0163 Fax: (936) 336-6212 E-Mail: StandardManufacturing @yahoo.com Web site: www.standardmfg.com

Dealers Wanted

SkyRex Water Well Elevators 2 thru 36 Also lightweight PVC elevators Now Available!

“Complete Reverse Circulation Drill Strings”

Rex McFadden 7931 19th Lubbock, TX 70407

Ph (806) 791-3731 Fax (806) 791-3755 www.rexmcfadden.com

70/ December 2012 Water Well Journal

waterwelljournal.com

75 Electric Motors

90 Equipment

EQUIPMENT WANTED:â&#x20AC;&#x201A;Electric motors wanted. Vertical hollow shaft pump motors. 20 to 500 hp good or bad, will pick up. PH:â&#x20AC;&#x2C6;(800) 541-1562.

Low yield well? Get more water without overpumping.

New Low Prices

www.wellmanager.com 105 Injection Pumps

â&#x153;&#x201D; Use on wells yielding as little as 0.10 gpm. â&#x153;&#x201D; Turn-key collection and delivery system. â&#x153;&#x201D; Fits through 24â&#x20AC;? doors. â&#x153;&#x201D; Good money from bad wells. For more information, log-on or call 800-211-8070.

ÂŠ Reid Plumbing Products, LLC

3 #; + ; / 8 7 , / 0 1 . 0 1 ,, 2 #"" 1 " 3 4

, 5 1 6 . , /% 1% / . 7

, 1 ,. . 7 * , 9, * 8 , : * , , * ,

80 Employment

Didnâ&#x20AC;&#x2122;t find what you Well Manager were looking for?

Classified Ad NGWAâ&#x20AC;&#x2122;s Career Center at HELP WANTED: Seeking f/t driller for Display Try â&#x20AC;&#x153;Overpumpingâ&#x20AC;? water well and geothermal drilling in www.careers.ngwa.org for more Corbin, Kentucky. Class A/B CDLWater licenseWell Journal opportunities. Whether you are B&W 2 col 4.25â&#x20AC;? x 2â&#x20AC;? is a must. Min. of 5 yrs. drilling exp. is pre1-2-12 looking for the right job or the ferred. Also prefer welding and mech skills. 1570 WM Tobacco free company. If interested e-mail right employee, the NGWA Career resume to kevin@mosesdrilling.com or call Center can provide you with an (606) 523-1215.

industry-specific listing to hone your search. Questions? Call Rachel at 800 551.7379, ext 504, or e-mail rjones@ngwa.org.

!!"#$ %&'!!"( #) #! * +&'!!"( #) !$)# *, -* ,.

106 Installation Accessories Heat Shrink from B&B Wholesale "We are the heat shrink people" - Heat shrink kits for #14 to 4/0 wire - Volume pricing - Custom kits made to order - Private labeling available - Quick shipping - Four types of heat shrink tubing in stock - Large selection of installation accessories including pressure gauges, tapes, valves and tank ďŹ ttings packages Supplying "Made in USA" heat shrink tubing to pump and well installers since 1994.

101 Grouters 7$1. &217,18286 )/2: *5287 3803 *30 $1' 35(6685(6 83 72 36, &RQWLQXRXV SXPSV DQG PL[ EHQWRQLWH WKHUPDO HQKDQFHG JURXW RU FHPHQW JURXW IRU D QRQ VWRS JURXWLQJ RSHUDWLRQ *HR /RRS 7DQN 'LHVHO Â&#x2021; *30 FRQWLQXRXV IORZ DW Â&#x2021; SUHVVXUHV XS WR 36, Â&#x2021; 0L[ LQ RQH WDQN ZKLOH SXPSLQJ Â&#x2021; RXW RI WKH RWKHU Â&#x2021; 7ZR JDOORQ VWDLQOHVV VWHHO PL[LQJ WDQNV Â&#x2021; /DUJH [ SLVWRQ SXPS ZLWK Â&#x2021; FKURPH OLQHUV Â&#x2021; *30 ZDWHU ILOO SXPS ULQVH OLQH Â&#x2021; +3 F\OLQGHU ZDWHU FRROHG Â&#x2021; .XERWD GLHVHO HQJLQH &KHFN RXW RXU IXOO OLQH RI JURXW SXPSV DQG DFFHVVRULHV DW

ZZZ JHR ORRS FRP Â&#x2021; MHII#JHR ORRS FRP Â&#x2021;

800-593-9403 Twitter @WaterWellJournl

Water Well Journal December 2012 71/

112 Miscellaneous

115 Mud Pumps Hydraulic drive mud pumps —small and lightweight—

128 Pump Pullers TRACTION MOBILITY PERFORMANCE AND PREFERRED

Light Towers 71/2 10 duplex pump • Fits in the place of a 5 6 • Pumps 300 GPM at up to 800 PSI • Weighs 1000 lbs. less than a 5 6 • Single and three cylinder models also available

PUL-A-PUMP DO THE WORK

LET

973-697-2008

U.S Pat. #6,769,884 and others pending

P.O. Box 155, Stockholm, NJ 07460 www.pulapump.com

903-725-6978

PUL-A-PUMP

Centerline Manufacturing

www.centerlinemanufacturing.com

CORPORATION

116 Mud Systems

129 Pumps

DESANDER

137 Services REPAIRS: Eastman deviation survey clocks (mechanical drift indicators) repaired. We also have three, six, and twelve degree angle units, charts, and other accessories in stock. Call Downhole Clock Repair, (325) 660-2184.

Mini-Desander

MUD MIXER CM Consulting & Equipment Jerry Mason Specialist in your drilling and grouting problems. 1640 Oppenheimer Rd., Bedford, PA 15522

(814) 623-1675

(814) 623-7285 FAX

Did you know? Water Well Journal classified advertisements appear online (at no additional cost) each month at www.waterwelljournal.com.

Check it out! 72/ December 2012 Water Well Journal

waterwelljournal.com

125 Pump Hoists

139 Slotting Machines J & K To o l C o m p a n y

2012 Models

S4,000 Pump Hoist, 8,000# cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . $14,245

S6,000 Pump Hoist, 16,000# 3L cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . $16,445

S8,000 Pump Hoist, 22,000# 3L cap., 36 telescoping mast, 30 gal. oil tank, hydro pump, 7T safety hook, hydro controls and variable speed engine control . . . . . $20,845

S10,000 Pump Hoist, 30,000# 3L cap., 40 telescoping mast, 30 gal. oil tank, hydro pump, 9T safety hook, hydro controls and variable speed engine control . . . . . $28,545 S12,000 Pump Hoist, 48,000# 4L cap., 44 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 11T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,945 S15,000 Pump Hoist, 60,000# 4L cap, 48 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $40,645 S20,000 Pump Hoist, 80,000# 4L cap, 40 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $53,845 S25,000 Pump Hoist, 100,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $61,545

S30,000 Pump Hoist, 120,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $76,945

New Equipment in Stock

S8,000 SEMCO, 36 , SR, 2 spd., 16,000# cap. PTO, RC, pipe racks, aux., oil cooler, light kit, 12 bed, toolbox, HD bumper, 2012 Dodge 5500, 6.7 diesel, 6 spd, 4 4, white . . . . . . . . . . . . . . . . . . . . . . . . . . . . $87,492

S30,000 SEMCO, 84 , 56 , BC outriggers, HD cathead, 2 spd., sandreel, AB for sandreel, AB reg., aux., oil cooler, light kit, power arm, PT hookup, 22 bed, toolboxes, 2012 Freightliner 108SD . . . . . . . . . . . $259,918

Twitter @WaterWellJournl

Used Equipment in Stock

M33 Jessen/Monitor, 1-PR, SB, 1995 Ford F-350, gas, 5 spd., 4 2 . . . . . . . . . $17,900

M34 Jessen/Monitor, RC, PR, SB w/1992 GMC Top Kick, 3116 Cat, 5 spd. . . $19,500 5T Smeal, PR, bed, toolboxes, 2004 Ford F650, Cummins . . . . . . . . . . . . . . . . $34,950

Walker-Neer 20T rated, double cathead, sandreel, 3rd leg, 1976 Chevy . . . . $19,500 S6,000 SEMCO, 44 , oil cooler, RC, 2 spd., SR, PR, light kit, toolbox package, bed, 2004 Dodge Crew Cab 3500, auto. . . . . . $35,950

S6,000 SEMCO, 44 , PTO, 2 spd., aux. oil cooler, 16,000# cap., pipe racks, light kit, RC, toolbox, rec. hitch, 11 bed, 2011 Dodge 3500, 6.7 diesel, 6 spd., white 4 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $61,030

S12,000 SEMCO, 48 derrick, HS PTO, oil cooler, sandreel, BO cylinder, 2 spd., aux., PR, PT hookup w/air, light kit, 20 bed, toolboxes, red and white, 2008 International 4300, DT466, red . . . . . . . . . . . . . . $82,855

S12,000 SEMCO, 44 , AS PTO, sandreel, BO cylinder, oil cooler, 2 spd., aux. pipe racks, BC outriggers, light kit, 16 bed, boxes, 2007 Freightliner M2, C-7 Cat, 6 spd., . . . . . . . . . . . . . . . . . . . . . . . . . . . . $82,934

S12,000 SEMCO, 44 , HS PTO, oil cooler, SR, BO, 2 spd., aux., PR, BC outriggers, light kit, 16 bed, toolbox, 2006 International 4300, auto., yellow . . . . . . . . . . . . . . . . . . $87,039

S15,000 SEMCO, 48 , AS PTO, sandreel, BO cylinder, aux., 2 spd., oil cooler, light kit, PT hookup, 2006 International 4300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $87,312 S25,000 SEMCO, 50 , AS PTO, HD cat head, 2 spd, sandreel, aux., oil cooler, power arm, PT hookup w/air, light kit, 18 bed, boxes, 2008 Freightliner, Cummins, 6 spd. . . . . . . . . . . . . . . . . . . . . . . . . . . . $131,135

SEMCO Inc.

P.O. Box 1216 7595 U.S. Highway 50 Lamar, CO 81052 (719) 336-9006 / (800) 541-1562 Fax (719) 336-2402 semcopumphoist@yahoo.com www.SEMCOoflamar.com See our ad on page 63.

PVC Screen Slotting Machines

PVC Threading Machines

Perforating Machines Affordable, easy to operate automated machines with touch screen programming.

www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

160 Trucks 30-Freightliner Trucks 6 6, 60 Series Detroit, HT740, Allison Trans., Rockwell Axle, 68KGVW, 315/80 R22.5 Michelin, Low Miles SEMCO, Inc. Phone (800) 541-1562

174 Wanted WANTED — Bucket rig and tools — Blast hole rig, truck or crawler mounted and tools — Raise bore rig and tools Gary Sisk 816-517-4531

Put your company’s message here! Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

Water Well Journal December 2012 73/

JOURNAL

135 Rigs A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Enid Drill Systems Inc

Classified Advertising Rates

www.eniddrill.com 580-234-5971 Fax 580-234-5980

4510 E Market, Enid, OK 73701 USA

New rigs—custom designs

Quality rig repair service

New and used equipment needs

“Transfer of Technology” - the must have book for all drillers!

There is no discount for multiple runs.

No new equipment advertising accepted in line advertisements.

FOR SALE: 2000 T25 DRILTECH, serial no. 732476, CAT C15, 526 HP, 1000 CFM air, 10,000 hours. 420 4½ drill rod, 3½ regular. Mounted on Sterling 9501, powered by CAT C12 400 HP, Miller Bobcat 225 AMP welder, Meyers Fracturing Pump. $195,000. Call (603) 942-5581.

Display Classified Ads

Single column 21⁄4 inches wide OR Double column 411⁄16 inches wide (per column inch – min. depth 2 column inches): 1 month: $60 per inch 3 months: $58 per inch 6 months: $55 per inch 12 months: $49 per inch

Drill Faster, Cheaper, Smarter. www.sonic-drill.com

SONIC DRILL CORPORATION Suite 190, 119 N. Commercial St, Bellingham, WA 98225 1.604.792.2000 (ext 104) or 1.604.306.3135

! " &' ( )

. ,

1993 Ingersoll-Rand T-3W 900/350 Compressor 49GPM Aux. hyd for off board mud pump Rauch Spinner, $150,000 866-965-5924

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523

74/ December 2012 Water Well Journal

Line Classified Ads

(2 ⁄4 column—approx. 39 letters and spaces per line): $8 per line, $32 minimum (4 lines) 1

. /2

, /

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$% + (, -

/ 0 + 1 / $' / + 3 , 4 / 2' ' / /4 5 /6,

See us at Expo #810 Dec. 5-6 in Vegas

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FOR SALE: 2003 Schramm T450 MII on 7400 Int’l 6 4. Includes mud rotary, piston pump 5 6, centrifugal mud pump 4 3 13, 300/200 air compressor, carousel holding 200 , rod box, 200 31⁄2 drill rod, $180,000. In operation. Call for details and location. Call (515) 745-2101; Chris (515) 745-3897.

Add a spot color to your display classified advertisement for $49 per insertion.

Deadlines: First day of the preceding publication of magazine (December 1 for February issue). No guarantees after that date. This applies to renewals, cancellations, and any revisions. All classified ads must be prepaid by check or credit card. Commission rates do not apply to classified ads. Current month’s classified ads are posted on our Web site at www.ngwa.org/pdf/classify.pdf for no extra charge. To place a classified advertisement in Water Well Journal, please send ad text to Shelby Fleck by e-mail at sfleck@ngwa.org or fax to 614 898.7786. Upon receipt, you will be contacted and provided a quote. Thank you! waterwelljournal.com

176 Water Level Measurement

Ground Water Monitoring Instrumentation Geokon, Inc. manufactures high quality hydrological instrumentation suitable for a variety of ground water monitoring applications.

Phone: 760-384-1085

Geokon instruments utilize vibrating wire technology providing measurable advantages and proven long-term stability.

Fax: 760-384-0044

The World Leader in Vibrating Wire Technology

Waterline Envirotech Water level indicators made in the USA for over 30 years.

178 Water Treatment

360-676-9635

Geokon, Incorporated 48 Spencer Street Lebanon, New Hampshire 03766 | USA

1 • 603 • 448 • 1562 1 • 603 • 448 • 3216 info@geokon.com www.geokon.com

www.waterlineusa.com

www.wellprobe.com Sonic Water Level Meters Since 1978 Time Tested & Customer Approved

JOURNAL

303-443-9609

Check Out the January Issue of Water Well Journal Soon!

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Break in the New Year with the January 2013 issue of Water Well Journal that will have a special issue focus on well maintenance. There will be feature stories on groundwater system inspections and the use of phosphates in wells along with an article focusing on the state of the groundwater industry. Along with an assortment of columns by industry experts and WWJ ’s regular departments, you definitely want to start your New Year with WWJ! Twitter @WaterWellJournl

Water Well Journal December 2012 75/

180 Water Trucks Specializing in quality custom built epoxy coated Flattanks any gallon or tank length sizes with or without material handling IMT cranes. All tanks are sandblasted and painted with polyurethane paint. Many options available.

1995 Ford L800 Water Truck 275 Cummins, Eaton 10 spd. trans. 2,500 gal. Rose-Wall flat tank. Dual fuel tanks. 131,100 original miles. Lots of storage, tank is in super shape and it runs and drives great. More pictures available. Truck located in Bridgeport, Nebraska. Price: $25,000 Contact: Scott at 308-262-9988

Engineered for convenience and durability, allows the user to operate at any type of drilling operation. Our drill site rig tenders are built with simplicity and functionality. Call us for our used truck – new tank inventory list.

NORTHWEST FLATTANKS Steve Wipf (406) 466-2146 E-mail: steve@northwestflattanks.com

Cell (406) 544-5914 www.northwestflattanks.com

184 Well Packers 2001 International 9200/TC built by Rose-Wall Mfg. Inc. 2000 gallon water tank, LiftMoore model 2530X-30 crane, rod slide and bit box, Ramsey 20,000 lb. winch, hydraulic system for crane, Bowie 2300 water pump, 100 gallon auxiliary fuel tank.

Call (505) 250-9477 for more information.

Serving Your Complete Packer Needs i INFLATABLE PACKERS - Pressure Grout, Wireline, Water Well, Environmental, Bridge Plugs. Custom Sizes and Fabrication available i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!! Toll-Free: 1-888-572-2537 Email: info@QSPPackers.com Fax #: 253-770-0327 Web: www.QSPPackers.com Prompt Shipping in the US & Internationally—Usually in just One Day!!

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INFLATABLE WELL PACKERS 1-800-452-4902 • www.lansas.com Manufactured by Vanderlans & Sons 1320 S. Sacramento St. • Lodi, CA 95240 • 209-334-4115 • Fax 209-339-8260

76/ December 2012 Water Well Journal

waterwelljournal.com

184 Well Packers

185 Well Rehab

Applications Include: +\GURORJLFDO 7HVWLQJ Â&#x2021; ,QMHFWLRQ :LWKGUDZDO Â&#x2021; 6WDQGDUG &XVWRP 6L]HV 0DWHULDOV :DWHU 0LQLQJ (QYLURQPHQWDO Â&#x2021; *URXWLQJ 6DPSOLQJ *HRWHFKQLFDO +\GURIUDFWXULQJ Â&#x2021; 5HFLUFXODWLRQ :HOOV Â&#x2021; 6WHDP ,QMHFWLRQ Â&#x2021; 5HOLQH &DVLQJ

ENVIRONMENTAL SERIES

To discuss your questions and applications, call

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Advantages of Surge Block Method Most effective way to develop any well Produces more water, less color and turbidity Only the surge block method â&#x20AC;&#x153;back washesâ&#x20AC;? the well screen, removing clay bridge, sands and silts Flexible wiper creates suction and pulls water into the screen (not available with other methods) Constructed of inert long-lasting materials Capable of lifting water over 50 feet Removable ball valve prevents water from flowing back into well and will not clog with sediments Fast, effective and saves time and money

PRODUCTION SERIES

Ph. 303 789-1200 or 800 552-2754 Fx. 303 789-0900 4â&#x20AC;?,5â&#x20AC;?

Well screen manufacturer: stainless steel, galvanized and carbon steel. Sizes: 0.75" to 24.0" OD. Rod base, pre-pack and pipe base screens. Environmental flush joint monitor pipe, T&C stainless drop pipe, drive points, etc. Contact: Jan or Steve 18102 E. Hardy Rd., Houston, TX 77073 Ph: (281) 233-0214; Fax: (281) 233-0487 Toll free: (800) 577-5068 www.alloyscreenworks.com

Put your companyâ&#x20AC;&#x2122;s message here! Classified advertising is a great way to reach the water well industry.

6â&#x20AC;?â&#x20AC;?

For more information visit: www.welldeveloper.com 850.727.4427

Get Safety Resources Online You can never be too safe, so take advantage of safety resources online. Go to the Web site of the National Ground Water Association and check out the resources it has available at www.NGWA.org/ Professional-Resources/safety/ pages. Also while youâ&#x20AC;&#x2122;re at the Web site, make sure to check out NGWA Pressâ&#x20AC;&#x2122; newest safety item, Safety Meetings for the Groundwater Industry, a set of 52 sheets that provide information so companies can hold weekly safety meetings on topics specific to their industry.

Call Shelby to make arrangements at 1-800-551-7379 ext 523. Twitter @WaterWellJournl

Water Well Journal December 2012 77/

185 Well Rehab

186 Well Screens

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• NSF 60 Certified • no premixing to control pH • no corrosive fumes • no corrosion, trucks/tanks • no shelf life, lasts forever • reduce your call backs • free tech help if 3 failures • same cost per well

#888-437-6426 www,designwater.com Check our web site for Distributors

78/ December 2012 Water Well Journal

Statement required by the act of August 12, 1970, Section 3685, Title 39, United States Code showing the ownership, management, and circulation of: Water Well Journal, publication number 00431443, published monthly at 601 Dempsey Rd., Westerville, OH 43081 for September 2012. Number of issues published annually: 12. Annual subscription price: $105 domestic; $140 international. The general business offices of the publisher are located at 601 Dempsey Rd., Westerville, OH 43081-8978. The names and addresses of the publisher, editor, and managing editor are: publisher, Thad Plumley, 601 Dempsey Rd., Westerville, OH 43081-8978; editor, Thad Plumley, 601 Dempsey Rd., Westerville, OH 43081-8978; managing editor, Mike Price, 601 Dempsey Rd., Westerville, OH 43081-8978. The owner is National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081-8978. The names and addresses of stockholders owning or holding 1 percent or more of the total amount of stock are: None. Known bondholders, mortgagees, and other security holders owning or holding 1 percent or more of total amount of bonds, mortgages, or other securities are: None. The average number of copies each issue during the preceding 12 months are: a. Total number of copies printed: Net press run: 22,916 b. Paid and/or requested circulation: 1. Mail subscriptions: 18,610 2. Sales through dealers and carriers, street vendors, and counter sales: 0

c. Total paid and/or requested circulation: 22,916 d. Free distribution by mail, carrier, or other means: samples, complimentary and other free copies: 0 e. Distribution outside the mail: 0 f. Total free distribution 0 g. Total distribution 22,916 h. Copies not distributed: 4,306 i. Total: 22,916 j. Percent paid and/or requested circulation: 100% The actual number of copies of single issue published nearest to filing date are: a. Total number of copies printed: Net press run: 20,000 b. Paid and/or requested circulation: 1. Mail subscriptions: 16,164 2. Sales through dealers and carriers, street vendors, and counter sales: 0 c. Total paid and/or requested circulation: 20,000 d. Free distribution by mail, carrier, or other means: samples, complimentary and other free copies: 0 e. Distribution outside the mail 0 f. Total free distribution 0 g. Total distribution: 20,000 h. Copies not distributed: 3,836 i. Total: 20,000 j. Percent paid and/or requested circulation: 100% I certify that the statements made by me above are correct and complete. Thad Plumley Publisher

waterwelljournal.com

INDEX OF Card No./ Page A.O. Smith Water Systems (800) 365-4300 www.permatank.com A.Y. McDonald Mfg. (800) 292-2737 www.aymcdonald.com Baroid (877) 379-7412 www.baroididp.com Boshart Industries (800) 561-3164 www.boshart.com CCV Engineering & Mfg. (800) 671-0383 www.ariesccv.com Centennial Plastics (402) 462-2227 www.centennialplastics.com Central Mine Equipment (800) 325-8827 www.cmeco.com Century (866) 887-5216 www.pool-motors.com Cotey Chemical (806) 747-2096 www.coteychemical.com C.R.I. Pumps www.cripumps.com Eno Scientific (910) 778-2660 www.enoscientific.com Flomatic (800) 833-2040 www.flomatic.com Franklin Electric (260) 824-2900 www.franklin-electric.com

13 IBC

Card No./ Page GEFCO/King Oil Tools (800) 759-7441 www.gefco.com Geoprobe ÂŽ Systems (800) 436-7762 www.geoprobe.com Geothermal Exchange (202) 558-7175 www.geoexchange.com Grundfos Pumps (913) 227-3400 www.us.grundfos.com Indar Pumps (954) 563-8437 www.indarpump.com Johnson Screens (651) 636-3900 www.johnsonscreen.com Laibe/Versa-Drill (317) 231-2250 www.laibecorp.com Laval Underground Surveys (800) 344-7205 www.lavalunderground.com Lorentz Solar Water Pumps (888) 535-4788 (866) 593-0777 www.lorentz.de MARL Technologies (800) 404-4463 www.marltechnologies.com Merrill Mfg. (712) 732-2760 www.merrillmfg.com Mount Sopris Instruments (303) 279-3211 www.mountsopris.com

17 IFC

22 OBC

ADVERTISERS

Card No./ Page NGWA/Certification 26 (800) 551-7379 www.ngwa.org NGWA/Fly-in 27 (800) 551-7379 www.ngwa.org NGWA/Groundwater Expo 28 (800) 551-7379 www.ngwa.org NGWA/Membership 29 (800) 551-7379 www.ngwa.org NGWA/NGWREF 30 (800) 551-7379 www.ngwa.org/ngwref NGWA/State Law Matrix 31 (800) 551-7379 www.ngwa.org National Pump 32 (800) 966-5240 www.nationalpumpcompany.com Nix Mfg. 33 (254) 965-4637 North Houston Machine 34 (800) 364-6973 nhmi2@earthlink.net Oil Center Research 35 www.oilcenter.com Pentair 36 (262) 728-5551 37 www.pentair.com 53 Premier Silica 38 (800) 947-7263 www.premiersilica.com Pullmaster Winch 39 (604) 594-4444 www.pullmaster.com

11 47

44 16 35 37 49

Card No./ Page Rovatti www.rovatti.com SEMCO (719) 336-9006 www.semcooflamar.com Shakti Pumps (818) 231-0455 www.shaktipumps.com Southwire (770) 832-4590 www.southwire.com Star Iron Works (814) 427-2555 www.starironworks.com Tesla (843) 797-5002 www.teslasub.it Tibban Mfg. (760) 954-5655 www.tibban.com Unitra (281) 240-1500 www.unitrainc.com Voss Technologies (800) 247 6294 Water-Right (920) 739-9401 www.water-right.com Well-Vu Camera (800) WELLVU1 www.wellvu.com Wyo-Ben (800) 548-7055 www.wyoben.com Yaskawa (800) YASKAWA www.yaskawa.com

Make a difference where itâ&#x20AC;&#x2122;s needed most by making a contribution today . . . The National Ground Water Research and Educational Foundation relies upon contributions to support its mission of educating future groundwater professionals . . . furthering groundwater science . . . supporting advancement where the availability and quality of water represents a daily struggle. Donate to one of NGWREFâ&#x20AC;&#x2122;s funds today: s -C%LLHINEY ,ECTURE 3ERIES IN 7ATER 7ELL 4ECHNOLOGY s $ARCY ,ECTURE 3ERIES IN 'ROUND 7ATER 3CIENCE s ,EN !SSANTE 3CHOLARSHIP &UND s 'ROUNDWATER 2ESEARCH &UND s $EVELOPING .ATIONS &UND s ST #ENTURY 'ENERAL &UND

www..'7!.org/NGWREF s /PERATED BY .'7! .'72%& IS C PUBLIC FOUNDATION FOCUSED /PERATED BY .'7! .'72%& IS A C PUBLIC FOUNDATION FOCUSED ON CONDUCTING EDUCATIONAL RESEARCH AND OTHER CONDUCTING EDUCATIONAL RESEARCH AND OTHER charitable activities related to a broader public understanding of groundwater.

Twitter @WaterWellJournl

Circle card no. 30

Water Well Journal December 2012 79/

CLOSING

TIME

Ball State University in Muncie, Indiana, has started the second and final phase of converting the university to a geothermal ground source heat pump system. It is the largest project of its kind in the United States. When the system is completed it will reduce the university's carbon footprint by nearly half while saving $2 million a year in operating costs.

Another Midwest university is switching to geothermal technology. The Ohio State University in Columbus, Ohio, expects its geothermal well project to be finished by mid-to-late October 2013. Geothermal systems in five residence buildings are estimated to use 34% less energy than conventional systems, saving the university 15% in annual energy costs.

Work has begun on Phase 2 at Ball State, which includes installation of 780 of the remaining 1800 boreholes in a field on the south area of campus. Construction will continue throughout 2013-2014. Photos courtesy Ball State University Photo Services

Palmer Bit Co.’s polycrystalline diamond compact (PDC) drill bits have been used in both the Ball State and Ohio State geothermal projects. Photos courtesy Chris Casella

“Closing Time” is the page of Water Well Journal that showcases—you! It will always feature a few pictures of people at work at job sites around the world. Please send in photos and brief descriptions and you just may be the subject on the last page of an issue of WWJ. And remember, if your photo is selected as the cover image of WWJ, you receive $250. If your photos are selected, you will be asked to fill out a photo disclaimer form that grants the National Ground Water Association the royalty-free right to display the photos. Please send high-resolution digital photos to tplumley@ngwa.org.

80/ December 2012 Water Well Journal

waterwelljournal.com

FRANKLIN PUMPS, MEET CERUS CONTROLS. Pumps, motors, a new family of controls. With the acquisition of Cerus Industrial, Franklin Electric offers the most robust system solutions in the industry, in all sizes. From IPS starters to P-Series drives, Franklin pumps and motors now enjoy the best protection available, and so can you.

Our family just got bigger. And better.

franklinwater.com Circle card no. 13

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