April 2013

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NGWA Washington Fly-in educates policymakers, page 12

JOURNAL

April 2013

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Well Inspection Contracts Do your customers understand the results?, page 17 Also inside: — SPCC rules, page 21 — Ergonomic safety, page 28

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JOURNAL

Vol. 67, No. 4 April 2013 www.waterwelljournal.com

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

FEATURED ARTICLES 17 Well Inspection Contracts By Gary Hix, RG, CWD/PI

Are you certifying results? Do your customers understand the results? 21 There’s No Such Thing as a Small Oil Spill By Lana Straub

Make sure your business is set when it comes to SPCC rules. 25 Murphy’s Law By Jennifer Strawn

Flexcon Industries engineer Lucas Murphy designs and races off-road vehicles.

DEPARTMENTS In This Issue Industry Newsline The Log Web Notes Coming Events Featured Products Newsmakers Classified Marketplace Index of Advertisers Closing Time

Page 17

IN EVERY ISSUE 6 Editor’s Note A Lesson in Customer Service

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About the cover Straub Corp. works late into the evening on a project in far West Texas. Straub Corp., a specialty groundwater services firm, is located in Stanton, Texas. Photo submitted by Raymond Straub Jr. of Straub Corp.

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The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081. Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paid at Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

Twitter @WaterWellJournl

Water Well Journal April 2013 3/


JOURNAL A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Advancing the expertise of groundwater professionals and furthering groundwater awareness.

Chief Executive Officer Kevin McCray, CAE kmccray@ngwa.org NGWA President Dan Meyer, MGWC, CVCLD Director of Publications/Editor Thad Plumley tplumley@ngwa.org Water Well Journal Editorial Review Board Art Becker, MGWC, CPG; Tom Christopherson; Don Harvard; Dan Milan; Roger Renner, MGWC; John Schnieders, Ph.D., and Robert Sterrett, Ph.D. Associate Editor Mike Price

mprice@ngwa.org

Copyeditor Wayne Beatty

wbeatty@ngwa.org

Production and Design Janelle McClary jmcclary@ngwa.org Advertising Shelby Fleck Vickie Wiles

sfleck@ngwa.org vwiles@ngwa.org

Circulation Coordinator Katie Neer kneer@ngwa.org Contributing Writers Ed Butts, PE, CPI; Donald W. Gregory; William J. Lynott; Julie Hansen; Christine Reimer; Al Rickard, CAE; Ron Slee; Lana Straub; Jennifer Strawn; and Alexandra Walsh Editorial, Advertising, & Publishing Offices 601 Dempsey Rd., Westerville, OH 43081 (800) 551-7379 Fax: (614) 898-7786 Selected content from Water Well Journal is indexed on Ground Water On-Line™ at www.NGWA.org/gwonline

Page 25

FEATURED COLUMNISTS 28 Safety Matters by Gary Ganson, CIH, CSP Ergomonics Safety There’s no OSHA standard in sight, but it’s still an essential best practice.

30 Engineering Your Business by Ed Butts, PE, CPI Life Cycle Costs Why You Should Care, Part 3

34 Your Money by William J. Lynott Avoid at All Costs Don’t make these money mistakes that can significantly impact your finances.

36 ACT Like a Sales Pro by Julie Hansen Creating Customer Urgency Try raising the stakes!

38 The After Market by Ron Slee Water, Your Business, and Your Life How can we take water so much for granted? The views expressed in the columns are the authors’ opinions based on their professional experience.

©Copyright 2013 by the National Ground Water Association. All rights reserved.

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EDITOR’S

NOTE

A Lesson in Customer Service e couldn’t help but stare at the waitress who slowly came out of the kitchen at the busy restaurant. She had a tray absolutely packed with glasses filled to the top with a variety of drinks, but what caught our eyes was the Styrofoam to-go box. It was tucked beneath her chin and chest. Seriously. It, along with all of the glasses on her tray, made for a slow walk around the dining area. But the waitress went from table to table and told customers which drinks to take off her tray. When the last one was finally snagged, she picked up her chin, dropped the to-go box onto the tray, and took it to another table and handed it to a customer. I half-expected her to hold up her hand like a magician and shout, “Wa-la!” Honestly, I was speechless. My wife finally broke the silence and said, “You gotta give it up for her; the girl is working hard.” There was no doubt about it. She might have made for a peculiar sight, but there was no doubt about the waitress’ goal. She was determined to offer her customers the best service possible. And I’ll admit it; she did. It was unlike another experience I had just days earlier. I ordered a part for my car over the phone, and knowing I inherited absolutely none of my dad’s mechanical know-how, I asked if it could be installed by a service technician when it came in.

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“Of course,” was the reply. I then asked if I needed to schedule an appointment and if there was a fee for the work. “Oh no, just stop by after we call. No cost either; it will only take a few minutes.” I drove to the service center a few days later, paid for the part, and asked where I should take my car for the work. The technician took the part out of the box and proceeded to give customer service completely opposite of the waitress. “Oh wow, we can’t do this today. It will take too long. You need to schedule an appointment. Can you come back tomorrow? And just so you know, there will be a labor cost.” I recalled my phone conversation to the technician, but it got me nowhere. I was back the next day and paid for the work to be done. Honestly, the cost didn’t bug me. The service not rendered on my first trip in—and even asked questions about it to ensure that it would be—now, that bugged me. A lot. It’s the difference between me being a repeat customer with one place and not ever heading back to another. I’m sure you already know where I’ll be frequenting again, but here’s a hint: I know I’ll be served with a cold drink.

Thad Plumley is the editor of WWJ and director of publications at the National Ground Water Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.

Advertise your products and services to the groundwater industry’s most influential readership. Call Shelby Fleck and Vickie Wiles in the NGWA sales department at (800) 551-7379. ● ● ●

Shelby Fleck

Approximately 25,000 readers every month. More than 19,000 are groundwater contractors. Approximately 4000 reside in professions also allied to the field. Readers reside in every state, Canada, and other international locations.

Disclaimer Water Well Journal and the National Ground Water Association provide information for guidance and information purposes only. This publication is not intended to provide investment, tax, or legal advice. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, Water Well Journal and the National Ground Water Association cannot guarantee as to its accuracy, completeness, and validity and cannot be held liable for any errors or omissions. All information contained herein should be independently verified and confirmed. Water Well Journal and the National Ground Water Association do not accept any liability for any loss or damage howsoever caused in reliance upon such information. Reader agrees to assume all risk resulting from the application of any of the information provided by Water Well Journal and the National Ground Water Association. Trademarks and copyrights mentioned within Water Well Journal are the ownership of their respective companies. The names of products and services presented are used only in an educational fashion and to the benefit of the trademark and copyright owner, with no intention of infringing on trademarks or copyrights. No endorsement of any third-party products or services is expressed or implied by any information, material, or content referred to in the Water Well Journal. Subscriptions/Back Issues For questions, changes or problems with your subscription call Katie McKee. Subscriptions: Water well contractors and other qualified groundwater industry personnel in U.S. and Canada — free; others in U.S. — $115 per year; $15 per copy. Canada – $135 per year; $24 per copy. International: $150 per year; $35 per copy. Subscriptions available through NGWA offices only. We reserve the right to refuse subscriptions to anyone not directly engaged in the groundwater industry. Claims for missing issues must be made in writing within three months of publication and will be subject to the availability of back issues. Advertising Disclaimer Advertisers and advertising agencies assume liability for all content (including text, representation, and illustrations) of advertisements printed and also assume responsibility for any claims arising therefrom made against the publisher. The publisher reserves the right to reject any advertising that it believes is not in keeping with the publication's standards or is deemed unsuitable or misleading.

Vickie Wiles

6/ April 2013 Water Well Journal

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IN THIS

ISSUE

he Water Well Journal’s April issue focuses on rules and regulations that affect the groundwater industry. It’s critical that you know all of the rules that affect how you do business every day. With that in mind, WWJ dedicates an issue to the subject with feature articles, columns, and news items about the rules and regulations that impact those working in the groundwater industry.

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The first feature article is “Well Inspection Contracts” by Gary Hix, RG, CWD/PI, on page 17. Hix says that as a water well driller or pump installer you could be asked to inspect a private water well system for a real estate transfer or refinancing transaction. However, he adds that may not be as simple as it sounds due to the language of the reports affiliated with such inspections. Hix says it is critical that contractors check the language and have an open dialogue with the home buyer or refinancer so they fully understand the limitations of your inspection, the qualification of what it means for the future of the well performance, and that the water was sampled and tested for the specific Gary Hix, RG, CWD/PI parameters requested and reported only. Freelance writer Lana Straub details the U.S. Environmental Protection Agency’s Spill Prevention Control and Countermeasures Rule in her feature story “There’s No Such Thing as a Small Oil Spill” on page 21. Straub says the rule states some business owners must prepare for the worst type of spill

8/ April 2013 Water Well Journal

that could happen at their business by creating a plan and implementing it, adding that the EPA estimates more than 600,000 facilities nationwide should be complying with the rule. She details the criteria in which a company would need a plan, how to set up a plan, and issues to look out for to make sure your business stays in compliance once a plan is in place.

Lana Straub

The monthly installment of Safety Matters is titled “Ergonomic Safety.” Columnist Gary Ganson, CIH, CSP, points out in the column on page 28 that while there is no Occupational Safety and Health Administration regulation covering ergonomics, OSHA can still cite a company if ergonomic hazards are identified, using best practices developed by the National Institute for Occupational Safety and Health and the American National Standards Institute. Ganson says company owners understanding the science behind ergonomics and making sure their employees recognize potential hazards at Ganson, the job site not only avoid potential citations, Gary CIH, CSP but increase productivity and diminish financial losses relative to medical costs and downtime on the job. Ganson lays out what goes into an ergonomics program as well as the training it takes to keep employees up to speed.

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IN THIS

ISSUE

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The latest installment of the monthly department, The Log, on page 12 highlights the efforts of the nearly 80 industry professionals who were part of the National Ground Water Association’s 16th Annual Groundwater Industry Legislative Conference, also known as the NGWAŽ Washington Fly-in, in Washington, D.C. These professionals met with the men and women who set the nation’s groundwater policy and discussed a variety of topics critical to the industry.

AIR & CONTAMINATION BARRIER

While on Capitol Hill, NGWA presented U.S. Senator Bernie Sanders (I-Vermont) with the Groundwater Protector Award, which recognizes people in government, industry, and the private sector for their public service efforts in conjunction with groundwater conservation and protection. Sanders is a strong champion of ground source heat pumps, in part the result of conversations over the years with NGWA Fly-in attendee and NGWA board member Jeff Williams, MGWC, CVCLD. Freelance writer Jennifer Strawn profiles Lucas Murphy of Flexcon Industries in a Water Well Personalities feature. In “Murphy’s Law� on page 25, she writes about Murphy who is not only a manufacturing engineer with Flexcon but also the creator of Murphy’s Law Motorsports, an Ultra4 racing team. Ultra4 racing takes cars over courses that range from 50 miles to more than 160 miles long and terrains in which the vehicles must navigate through and over sand, mountains, mud, trees, and rocks.

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The National and International Conference on Groundwater Don’t miss this opportunity to explore ‘everything groundwater!’ Join industry professionals from around the world to explore “everything groundwater� at the 2013 NGWA Summit taking place April 28-May 2 in San Antonio. Hear keynote speaker Charles Fishman, New York Times best-selling author of The Big Thirst, and John Jansen, Ph.D., PG, who will deliver his 2013 NGWREF McEllhiney Lecture* titled “Keeping the Pump Primed: Aquifer Sustainability,� as well as other guest lecturers.

Photo by Linda

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In addition, the Summit, now in its ninth year, also features platform presentations, panels, and more showcasing the latest in groundwater research and technology development. *The McEllhiney Lecture Series is made possible by a grant from Franklin Electric. ÂŽ

John Jansen, Ph.D., PG

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Water Well Journal April 2013 9/


INDUSTRY

NEWSLINE

New Nebraska Irrigation Wells Surged in 2012 The Lincoln Journal Star in Lincoln, Nebraska, reported on February 22 the number of new irrigation wells in the state crossed the 1000 mark for the first time in seven years in 2012, according to the Department of Natural Resources. The 1105 new wells were the most since 2005. The 2012 total was more than double the number added in 2009 or 2010 and more than 350 more than 2011, according to the paper. One likely cause was the accompanying surge in prices for corn and soybeans. A drought that settled over Nebraska and surrounding states last summer is another, said Dave Aiken, an agriculture and water law specialist at the University of Nebraska-Lincoln. “It’s a combination of drought and record commodity prices,” Aiken told the newspaper. “If corn was $2 or $3 a bushel, we wouldn’t see as many wells, despite the drought.”

The latest report on new irrigation wells from the state did not include a breakdown by the Department of Natural Resources. One reason is that well drillers have 60 days to register a new well from the last day of 2012. That means the current count is not final. Statewide, there were 17,551 new wells added from 1993-2011.

Montana Exempt Well Bill Passes Senate The Bozeman Daily Chronicle in Bozeman, Montana, reported an exempt water well bill passed the Senate on February 27. Two similar bills, Senate Bill 19 and House Bill 561, sought to define which clusters of small wells would no longer be exempt from water rights regulations. Both bills passed out of their committees, but the House bill failed 68-32, while the Senate bill survived. In the House floor debate, Rep. Steve Fitzpatrick (R-Great Falls) asked legislators to support his bill to prevent the

Department of Natural Resources and Conservation from coming up with its own definition. “I’ve seen the DNRC rules that are being drafted, and they’re quite stringent,” Fitzpatrick said. “We can make a law or let the executive branch make it for us.” Both houses’ bills eliminated exemptions for two or more wells if they were piped together and watered the same parcel of land. That means subdivisions would be unaffected because their hundreds of wells are rarely physically connected and each waters its own parcel. If the legislature doesn’t pass a law, the DNRC will go through an extensive process, including several rounds of public comment, to determine a rule of its own.

Housing Starts Fell 8.5% in January Housing starts fell 8.5% at a seasonally adjusted annual rate in January, the U.S. Census Bureau reported in Febru-

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ary. Multifamily (five or more units) accounted for the drop, plunging 26% after a 34% leap in December. This series tends to be volatile, especially in winter when one large project can swing the monthly percentage widely. Housing starts are important to the water well industry as they can indicate possible construction of new water well systems. Single-family starts edged up 0.8%. Compared with January 2012, total starts rose 24%; multifamily, 35%; and single-family, 20%. Building permits climbed 1.8% for the month and 35% year-over-year, with multifamily up 1% and 47%, and single-family up 1.9% and 29%. Homebuilders remain almost evenly divided between those who view conditions as good or poor, based on the National Association of Home Builders’ report of its monthly Housing Market Index, which dipped one point in February to 46, just below a breakeven reading of 50.

Wyoming. The USGS, at the request of the U.S. Congress, has published reports on water-level changes in the High Plains Aquifer since 1988. Congress requested these reports in response to substantial water-level declines in large areas of the aquifer. This multi-state, groundwater-level monitoring program has allowed waterlevel changes in all eight states to be tracked over time and has provided data critical to evaluating different options for groundwater management. This level of coordinated groundwater-level monitoring is unique among major, multi-

Twitter @WaterWellJournl

If you have a news brief that you would like considered for this department, send a release to Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org. Deadline: 15th of two months preceding publication (April 15 for June issue).

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USGS Report Updates Decline of Groundwater Levels in High Plains Aquifer The U.S. Geological Survey released a new report detailing changes of groundwater levels in the High Plains Aquifer. The report presents water-level change data in the aquifer in two separate periods: from 1950—the time prior to significant groundwater irrigation development—to 2011, and 2009 to 2011. In 2011, the total water stored in the aquifer was about 2.96 billion acre-feet, an overall decline of about 246 million acre-feet (8%) since predevelopment. Change in water in storage from 2009 to 2011 was an overall decline of 2.8 million acre-feet. The overall average water-level decline in the aquifer was 14.2 feet from predevelopment to 2011, and 0.1 foot from 2009 to 2011. The study used water-level measurements from 3322 wells for predevelopment to 2011 and 7376 wells for 2009 to 2011. The High Plains Aquifer, also known as the Ogallala Aquifer, underlies about 112 million acres (175,000 square miles) in parts of eight states: Colorado, Kansas, Nebraska, New Mexico, Oklahoma, South Dakota, Texas, and

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Water Well Journal April 2013 11/


THE

LOG

NEWS FROM THE NATIONAL GROUND WATER ASSOCIATION

NGWA Washington Fly-in Educates Policymakers Approximately 70 NGWA members from around the country gathered for the 2013 NGWA® Washington Fly-in, February 25-26 in Washington, D.C., to educate policymakers about groundwater. But before heading to the Hill, attendees received an update from key agency officials on the latest policy developments related to water supply, contamination assessment and remediation, and geothermal heat pump tax incentives. NGWA was pleased to host the recently named U.S. Environmental Protection Agency Office of Ground Water and Drinking Water Director, Peter Grevatt. Grevatt began his remarks highlighting groundwater’s significant contribution to the nation’s water supply and its growing importance. He thanked NGWA for its leadership, including our partnership with the EPA in the Source Water Collaborative. As Grevatt shared, the Collaborative is currently working to build bridges with the U.S. Department of Agriculture, the Future Farmers of America, and other agriculture groups to ensure that food production is maintained while water quality is protected. The EPA is also working to finalize technical guidance for Class VI injection wells (i.e., wells to sequester carbon dioxide underground). In the hydraulic fracturing area, the EPA expects to finalize its draft guidance on hydraulic fracturing when diesel is used. Few oil and gas hydraulic fracturing operations are using diesel currently, but if they do, this guidance is aimed at protecting underground drinking water sources from contamination. More broadly, the EPA is also closely coordinating their activities with the Bureau of Land Management’s rulemaking dealing with hydraulic fracturing operations on public lands. Two additional major initiatives in the hydraulic fracturing area include work on a study of the potential impacts to drinking water from hydraulic fracturing led by the EPA Office of Research and Development and wastewater discharge regulations being developed under the Clean Water Act. After listening to the first day’s speakers and an afternoon briefing session, NGWA Washington Fly-in attendees were ready to “hit the Hill,” visiting their Congressional offices. Despite the rain, NGWA members enthusiastically took on the job of educating Congressional staff and members about their businesses and the importance of groundwater to their states and constituents. In particular, Senators were asked to join the newly formed Senate Water Caucus. The Senate Water Caucus was established late in 2012 by Senators Mark Pryor (D-Missouri) and Jerry Moran (R-Kansas), in part as a result of that year’s drought. NGWA is helping the Senators get the caucus off the ground and anticipates holding a briefing for Caucus members later this spring. In House offices, the discussion was about reinvigorating the House Water Caucus that lost momentum with the departure of its primary organizers. Senator Bernie Sanders (I-Vermont) was presented with the Groundwater Protector Award during the event by NGWA 12/ April 2013 Water Well Journal

From left to right, NGWA President-Elect Griffin Crosby, CWD/PI, Senator Bernie Sanders, and Treasurer Jeff Williams, MGWC, CVCLD. President-Elect Griffin Crosby, CWD/PI, and Treasurer Jeff Williams, MGWC, CVCLD. Senator Sanders is a strong champion of ground source heat pumps (GHPs), in part the result of conversations over the years with Williams. ISCO Industries brought staff from four states, expanding the number of Congressional offices reached. NGWA members’ investment in attending this year’s and past Fly-ins will be beneficial as GHP tax incentives are scrutinized as part of larger tax reform discussions, and overall as the Association continues its work to promote the use of properly installed GHPs. NGWA thanks PENTAIR Myers • Sta-Rite and Baker Water Systems Division for their sponsorship support, which helps to make the event possible. The National Ground Water Association’s Government Affairs’ Web page updates those in the groundwater industry on the latest rules and regulations. The Web page also features current initiatives, position papers, state contacts, state groundwater monitoring programs, and tools for contacting congressional members. For the latest updates, visit NGWA’s Government Affairs Web page at www.ngwa.org/Advocacy-Awareness/Pages/ default.aspx.

NGWA Submits Comments to FMCSA NGWA submitted comments in response to a notice in the Federal Register addressing the Federal Motor Carrier Safety Administration’s authority to revoke the ability of carriers with egregious violations to operate. The comments provide insight into how overall safety could be improved and approaches that should reduce the number of carriers considered to have these types of violations. In addition, the comments included Compliance Safety Accountability need for uniform inspection and enforcement, waterwelljournal.com


overall CSA scoring, and determination of the peer group in which water well drilling and water systems contractors belong, as these factors may impact you regarding outcomes of roadside inspections in terms of both your company’s and driver’s ratings. Water well construction equipment is not typically encountered by inspection and enforcement personnel, so there is a natural curiosity—and actual and perceived violations may be noted, which can also affect your CSA scores. To read the comments, visit www.ngwa.org/AdvocacyAwareness/Documents/FMCSA_11413comments.pdf.

Site of 2013 NGWA Groundwater Expo Slated for Grand Opening in May

Photo courtesy of Music City Center

The site of the 2013 NGWA® Groundwater Expo and Annual Meeting is slated for its grand opening May 19-20. The grand opening celebration for the Music City Center will include a free open house for the community on both days and feature live local music, as well as a free street party and outdoor concert on May 20. Nashville Mayor Karl Dean will present his State of Metro address at the Music City Center on May 20 as part of the grand opening festivities. The 2013 Groundwater Expo will take place December 3-6. Construction on the $585 million facility began in January 2010 and will be completed on April 30. During May, furniture, fixtures, and equipment will be installed, and staff training will continue. Already more than 100 meetings and 800,000 room nights have been booked. The Music City Center totals 2.1 million square feet. That includes 1.2 million square feet of public space and a 900,000-square-foot garage which includes 1800 parking spaces. Major features include a public art collection comprised of more than 80 pieces; Sixth Avenue that runs through the building; and the 57,500-square-foot Grand Ballroom which seats 6000 people. Green features include solar panels and a green roof. The building is on track to receive LEED Silver certification. Due to its larger size, the Music City Center will be able to host 75% of conventions in the country, compared to 25% that can currently be accommodated at the Nashville Convention Center, site of the 1999 and 2001 Groundwater Expos. To learn more about the 2013 Groundwater Expo, visit GroundwaterExpo.com. Twitter @WaterWellJournl

Safety Meeting Sheets Available from NGWA Press Safety is a critical issue for those working in the groundwater industry. With that in mind, NGWA has a product that will enable companies to have detailed discussions on a variety of safety topics every week. Safety Meetings for the Groundwater Industry is a collection of 52 safety meeting sheets created so that a company can have an industry-specific “tailgate talk” each week over the course of a year. The sheets are created on two-part carbonless forms so that they can be filed in a manager’s office with a copy available if ever needed. Talking points on a variety of industry-related safety topics are at the top of the sheets. The bottom contains an area where related topics and employee recommendations can be written. There is also a place for all employees attending and the supervisor or manager to sign, signifying their participation in the meeting. Among the topics are hearing conservation, proper blocking of drill and pump service equipment, properly storing fiber rope, and safety from falling objects. The sets of 52 sheets cost $40 for NGWA members and $50 for nonmembers. You can visit NGWA’s Bookstore at www.NGWA.org today to purchase a set, or call (800) 5517379 or outside the United States (614) 898-7791.

Franklin Electric Gifts $300,000 for McEllhiney, New Efforts NGWA manufacturer member Franklin Electric Co. has made a $300,000, six-year commitment to continue to support the National Ground Water Research and Educational Foundation’s McEllhiney Lecture Series in Water Well Technology, as well as to develop additional programs to enhance water well system professionals’ skills and competencies. In May 2005, Franklin Electric began underwriting the lecture series. Franklin Electric has made half of its pledge for continued underwriting of the McEllhiney Lecture Series, and the other half is devoted to other workforce development programs, including providing $5000 a year for six years for a scholarship for vocational training at a recognized institution offering either a drilling or a water systems curriculum, or both. The balance of $20,000 a year will go to develop instructional programs and aids in water well systems installation and service. Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and automotive fuels. “Franklin Electric has long been committed to education and training in the water systems industry,” says Dehancey Davis, president, North American Water Systems for Franklin Electric. “We are proud to continue our support of the McEllhiney Lecture Series, and we embrace the opportunity to invest in the NGWREF workforce development programs for the future growth of our industry.” “The commitment is the largest commitment in the Foundation’s 20-year history,” Foundation Board President Steve Schneider, MGWC, adds, “and comes as a part of a significant fundraising campaign for the Foundation.”

Water Well Journal April 2013 13/


WEB

NOTES

FIND IT ON THE NGWA WEB SITE, NGWA.ORG

NGWA’s Government Affairs Tracks the Latest Rules and Regulations

NGWA’s Newest App Calculates Water Use Totals

The National Ground Water Association’s Government Affairs’ Web page updates those in the groundwater industry on the latest rules and regulations. NGWA’s Government Affairs Department works to: • Assure that federal policymaking that impacts upon the use, management, protection, and/or remediation of groundwater is consistent with generally accepted scientific and technical understanding • Improve the business climate for the groundwater industry’s profession • Reduce the federal regulatory burden upon the groundwater industry and related professions. The Web page also features current initiatives, position papers, state contacts, state groundwater monitoring programs, and tools for contacting congressional members. For the latest updates, visit NGWA’s Government Affairs Web page at www.ngwa.org/Advocacy-Awareness/ Pages/default.aspx.

Are your customers water wise? Encourage them to use the free Water Use Calculator app for iPhone and iPad created by NGWA to find out. More and more people are becoming aware of the importance of using water wisely. But how can one know if they truly are doing a good job or a poor one when it comes to conserving and not wasting water? This calculator provides the answers. It is easy to use and can provide a reference for any family. Users simply answer questions about who is using water in the house and see formulas change automatically on how much water is being used in a dishwasher, toilets, shower, and more. Features include: • Easy-to-enter categories • Automatic responses to data entered • Total use calculated for standard appliances and water-saving appliances. Today more people are environmentally conscious than ever before. Hit a response chord with customers or potential customers by showing them how to

How valuable is your water? For Eddie, it was worth an entire cotton crop. Eddie’s crop was burning up. He needed more water and his well was not able to keep up. So he asked his well contractor to clean his well using Cotey Chemical products. “Cotey Chemical saved my crop! That’s money in the bank. I’m using their products in all of my wells and I recommend them to all my friends.” Eddie G. - West Texas Farmer

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get and use the Water Use Calculator app for free. You can even use it to show them how their water consumption compares to the productivity of their well. “In our increasingly tech-savvy world, you can make a real impression on customers by demonstrating how the Water Use Calculator app can help them be good groundwater stewards and managers of their well systems,” says NGWA Director of Public Awareness Cliff Treyens. “It’s also a great way to set yourself apart from the competition.” Download the iPhone and iPad version of the Water Use Calculator for free at https://itunes.apple.com/us/app/wateruse-calculator/id553141703?mt=8.

NGWA’s First Phone App for iPhone Provides Valuable Information A glossary of groundwater and water well terms is available from NGWA as an iPhone app downloadable online in the App Store at www.apple.com/ iphone/apps-for-iphone. The app for Apple’s iPhone is $4.99 and educational institutions can receive a discounted rate for multiple purchases. The glossary is based on NGWA’s Lexicon of Groundwater and Water Well System Terms. NGWA’s Lexicon was selected by a task force of industry professionals and contains terms with the most relevancy to the various groundwater professions and to the use, protection, remediation, and management of groundwater. While there are often regional differences in the use of some terms, the document is certainly an ideal collection of the definitions that relate to groundwater and the professionals who work with it. The glossary is also available as a downloadable PDF file from NGWA. To learn more or to purchase this product, visit the NGWA Online Bookstore at www.NGWA.org, or call (800) 551-7379 or (614) 898-7791.

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Well Inspection Contracts Are you certifying results? Do your customers understand the results? By Gary L. Hix, RG, CWD/PI s a water well driller or pump installer, you could be asked to inspect a private water well system for a real estate transfer or refinancing transaction. This should be a comparatively simple task to perform since you are in the business of building and maintaining these same items. It’s made even easier in many states because there are no licensing standards for who can conduct private and shared water well system inspections for real estate transfers. The only qualifying criteria that you might have to meet are what might come from the mortgage lender in your state.

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Gary Hix is registered as a professional geologist in Arizona, a certified well driller/pump installer by the National Ground Water Association, and a certified professional geologist by the American Institute of Professional Geologists. He is also a certified real estate instructor for water wells and real estate transfers and the president of the Arizona Water Well Association He can be reached at gary.hix @cox.net.

Twitter @WaterWellJournl

Make sure they fully understand the limitations of your inspection, and the qualification of what it means for the future of the well performance. You may be asked on occasion to inspect a private water well system that you actually drilled and equipped as a contractor. Simple enough task to inspect it, right? Just go out to the property, take a look around, check the equipment, and write a report that everything is working okay. Sounds like a pretty good way to pick up a few bucks when things are slow. But before you do, step back and take another look at what this inspection request really is—or better yet, what it isn’t. It isn’t contracting and it’s not a service call. So right off, it may not be covered by your contractor’s liability insurance policy. Work of this type would normally be covered by Errors and Omissions (E&O) policies.

And if your report states, certifies, or otherwise implies a warranty of the well’s performance as the lenders often require, you may not be covered by your contractor liability insurance policy. A dictionary definition of the word “certify” strongly implies that under your hand and seal you have attested to the accuracy and validity of what is stated in your report. If you drilled or equipped the well that you inspected and certified in your report, then there is little room to explain why you neglected to report some aspect of the system that is later found to be inadequate. For example, if you state in your inspection that the well is capable of producing 10 gallons per minute, what might it imply to the buyer? You could have been reporting that the pump is a 10 gpm model that produces between 5 gpm and 15 gpm depending upon total dynamic head? To a realtor it could mean that you certified that this well is capable of 10 gpm all day. Persons not familiar with private water wells are not expected to know what a drawdown measurement is, what

INSPECTING/continues on page 18 Water Well Journal April 2013 17/


INSPECTING/from page 17 a pump curve is, what total dynamic head means, or even what an aquifer’s sustained yield value means. They just remember what the certified flow test report has determined about the well they will be using for several years. The mortgage lending industry takes the demand for well certifications a great deal further. The current U.S. Department of Veterans Affairs wording provided by mortgage loan officers when inspecting private and shared domestic water wells asks the well inspector to “certify” that the shared water system can meet the following minimum property requirement (Lenders Handbook, VA Pamphlet 26-7, Revised, Chapter 12). Consider this passage:

Iron is visibly present from a water filter pulled at an inspection.

Well must be capable of providing a continuing supply of safe and potable water to each property simultaneously, so that each dwelling will be assured a sufficient quantity for all domestic purposes.

This poorly worded VA standard is virtually impossible to be certified to by anyone. The tense of the entire sentence asks for an implied warranty of a future event wherein it states that the well “must be capable” and not that it currently is capable. No other inspector (home, termite, or septic tank) is asked to certify something in the future. In addition, a “continuing supply” assurance coming from a mortgage lender could only imply that the assurance must be good for the duration of the loan. Why would a lender want the water supply to be certified as sufficient and safe for anything less? This sentence is also asking the well inspector to certify that each property on the shared well system will receive a sufficient quantity of water for all domestic purposes provided to each property simultaneously. How much water is a “sufficient quantity for all domestic purposes” simultaneously provided to the borrower and all his neighbors? Just as ambiguous is asking the well inspector to certify that the water supplied by a water well is “safe and potable” to drink. The VA wording does not say what standard of water quality would make the water “safe” and “potable.” The U.S. Environmental Protection Agency has many standards of 18/ April 2013 Water Well Journal

quality for drinking water for public water systems, but there are no water quality standards for private and shared water well systems in most states. Yet, mortgage lenders often submit the following as a VA standard that the water must meet. Water quality for an individual water supply must meet the requirements of the health authority having jurisdiction. If the local authority does not have specific requirements, the maximum contaminant levels (MCLs) established by the Environmental Protection Agency (EPA) will apply.

Some states have no local authorities with standards for private water wells. There are at present approximately 90 MCL parameters that the EPA has specified as standards to be met for public water systems providing groundwater from wells. This suite of water quality tests costs at least $3800 and takes 30 days to process. I don’t think this is a water quality standard that private water well systems would be expected to meet. You probably don’t want to be the first well driller or pump installer to be challenged by a home buyer who discovered the water well doesn’t perform as stated. Or worse yet, you don’t want the home buyer to discover their water

Water with high levels of iron in a water system. All photos by Gary Hix, RG, CWD/PI

doesn’t meet the water quality standard that they assumed they would get. The real estate and mortgage lending industries incorrectly assume well water can be tested for the presence or absence of coliform bacteria, including the secondary test for E. coli, and if the result is negative for both, the water is potable. They often refer to this as the “potability test” and ask if you can collect a water sample while conducting the well inspection. The mortgage industry doesn’t specifically tell you where to collect the sample. If all this seems confusing, it is. The real estate industry in general is also quite confused about this aspect of inspecting and testing private water wells for quantity and quality in the midst of their transactions. Many brokers, agents, and loan officers have never handled a transaction with a private water well as the sole source of water. Therefore their belief in the wording of the inspection report is taken as truth without reservation. They assume the well produces the stated gpm by virtue of a document they call a “certified flow test,” and that the water is “certified potable” and therefore safe to drink. If you perform private water well inspections for real estate transfers and financing transactions, chances are you are working for either the home buyer or the refinancer. They are your customer. Just make sure they fully understand the limitations of your inspection, the qualification of what it means for the future of the well performance, and waterwelljournal.com


The National Ground Water Association has a best suggested practice on Water Well System Inspections in its online bookstore at www.NGWA.org.

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NGWA has published 15 BSPs. They are free to members of the Association and $75 for nonmembers. The National Ground Water Association’s Web site, www.NGWA.org, has information on regulations and much more for each state. Go to the “Advocacy-Awareness” tab and then click “State contacts.” You will be taken to a map of the United States. Click a state and you will find details on well construction, licensing, testing, geothermal, key contact information, and more. that the water was sampled and tested for the specific parameters requested and reported only. Make it clear the well may still require owner maintenance, periodic servicing, and certainly additional water quality testing in order to say that the water is safe to drink. Make it clear to the real estate broker or agent that the meaning of legally potable does not mean that the water is totally safe to drink. Until a majority of states adopt some level of water quality standards to be met for the sale and transfer of real property subsisting on private or shared water wells, there will continue to be confusion and uncertainty just prior to the closing. It’s time we opened dialogue on this subject and work together to resolve the confusion and develop a more practical well performance and water quality standard for the protection of the health, safety, and welfare of the private well owner/buyer/borrower. WWJ

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GIVE YOUR EMPLOYEES THE SAME PROTECTION YOU RECEIVE. ADD YOUR EMPLOYEES FOR ONLY $60. As an NGWA contractor member, you’re enrolled in a $50,000 accidental death and dismemberment insurance policy. Make sure your employees receive the same peace-of-mind coverage. Add them to your company membership for only $60 a year. For more information on this AD&D insurance policy, visit www.NGWA.org/ADD or call NGWA customer service at 800 551.7379 (614 898.7791) Monday through Friday 8 a.m. until 5 p.m. ET. The AD&D policy offered through NGWA contractor membership is underwritten by Life Insurance Company of North America, a CIGNA company.

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There’s No Such Thing as a Small Oil Spill Make sure your business is set when it comes to SPCC rules. remember hearing jokes back in May 2010 when the BP oil spill was happening in the Gulf of Mexico. It was a spill of such magnitude that none of us on the outside looking in could wrap our heads around it. There were jokes because people couldn’t deal with the true devastation going on. Funny thing is, no oil spill is a small oil spill to the U.S. Environmental Protection Agency, and none are a laughing matter. The EPA created Spill Prevention, Control, and Countermeasure (SPCC) rules to prevent and deal with events like the BP spill and the thousands of others that occur each year on land and on sea. The current SPCCs have been formulated and amended through the years to reflect current needs of the time and date back to the development of the Clean Water Act more than 40 years ago. According to the EPA’s Emergency

I

Lana Straub, with a background in the legal and financial aspects of small business, is the office manager of Straub Corp., Stanton, Texas, an environmental and water well drilling firm owned and operated by her family for more than 50 years. She can be reached at Lana@StraubCorporation.com.

Twitter @WaterWellJournl

Most drilling businesses probably need a plan, just from the nature of the type of equipment they run and the types of fuel and oils stored on-site. Management Web site, the Oil Pollution Prevention regulation was created in 1973 through the authority set forth in Section 311 of the Clean Water Act: The oil pollution prevention regulation sets forth requirements for prevention of, preparedness for, and response to oil discharges at specific non-transportation-related facilities. To prevent oil from reaching navigable waters and adjoining shorelines, and to contain discharges of oil, the regulation requires these facilities to develop and implement Spill Prevention, Control, and Countermeasure (SPCC) plans and establishes procedures, methods, and equipment requirements (Subparts A, B, and C). In 1990, the Oil Pollution Act amended the Clean Water Act to require some oil storage facilities to prepare facility response plans.

The Clean Water Act was originally developed in 1972 as a response to public outcry against major water pollution

By Lana Straub occurring throughout the United States in the late 1960s. The Clean Water Act has been amended several times in its history and has helped establish water as a forefront issue in environmental regulatory circles. The Oil Pollution Act of 1990 was born out of the need by Congress to respond to the Exxon Valdez spill. The book, Environmental Law, by William Rodgers Jr. explains: “The Exxon Valdez spill has been called the ‘Pearl Harbor’ of the U.S. environmental improvement, and there is no doubt that the environmental carnage inflicted there and the publicity associated with it put the ‘crisis’ stamp on congressional responses to the continuing problem of oil spills” at that time. According to the Emergency Management section of the EPA, after the Exxon Valdez accident, “the Oil Pollution Act amended the Clean Water Act to require some oil storage facilities to prepare facility response plans.” It amended even further when revisions were made to subpart D in July 1994 that required owners and operators of facilities to prepare for the worst type of spill that could happen at their business by creating a plan.

SPILLS/continues on page 22 Water Well Journal April 2013 21/


SPILLS/from page 21

Tooling Up

The EPA sources estimate that more than 600,000 facilities nationwide should be complying with the SPCC rule. But how do you know if you fall into this category? The EPA has set the following criteria to determine if your business is subject to compliance. All three of these criteria must apply to your facility, including your shop or your equipment yard. If all three apply, then you must comply with the SPCC rule.

Here are a few tools to help you familiarize yourself with the SPCC rule and ensure that your facility is compliant should you ever have a spill or EPA compliance come knocking at your door.

1. A non-transportation-related facility 2. Has aggregate above ground oil storage capacity of more than 1320 gallons or completely buried capacity of more than 42,000 gallons 3. Can be reasonably expected to discharge into or upon navigable waters of the United States or adjoining shorelines. The EPA has defined a non-transportation-related facility to include “industrial, commercial, agricultural, or public facilities that use, store, drill for, produce, gather, process, refine, or consume oil or oil products.” When calculating your oil storage, the EPA reminds you to be sure to calculate your capacity, not your current usage. If you can store more than 1320 gallons above ground in various containers, including “tanks, containers, drums, transformers, oil-filled electrical equipment, and mobile or portable totes,” then the rule applies to you. When thinking about your oil-filled electrical equipment, be sure to include your hydraulic systems, lubricating systems, machine cooling systems, and circuit breakers in your calculations. If you are wondering what the EPA means when they refer to “navigable waters,” EPA Region 5 Superfund explains navigable waters in this manner on its Web site: This determination is based upon a consideration of the geographical and locational aspects of the facility. The location of the facility must be considered in relation to streams, ponds, and ditches (perennial or intermittent), storm or sanitary sewers, wetlands, mudflats, sand flats or farm tile drains. The distance to navigable waters, volume of material stored, worst case weather conditions, drainage patterns, land contours, soil conditions,

22/ April 2013 Water Well Journal

EPA Spill Prevention, Control, and Countermeasure (SPCC) Rule www.epa.gov/OEM/content/spcc/ index.htm U.S. EPA Tier I Qualified Facility Plan Template www.epa.gov/OEM/docs/oil/spcc/ tier1template.pdf How to Prepare Your Own SPCC Plan: Online Course for Tier I Qualified Facilities www.sdcounty.ca.gov/deh/hazmat/ hmd_tier_1_template_course.html SPCC Qualified Facilities Planning Page from EPA www.epa.gov/OEM/content/spcc/ spcc_qf.htm Region 5 EPA Superfund www.epa.gov/region5superfund/oil/ spcc.html Information on how to self-certify your plan www.epa.gov/emergencies/content/ spcc/spcc_qf.htm etc., must also be taken into account. Further, according to the regulation, this determination shall not include consideration of man-made features such as dikes, equipment, or other structures (like levees) that may serve to restrain, hinder, contain, or prevent an oil discharge.

There’s a good possibility that your business may need an SPCC plan. My research has told me most drilling businesses probably need a plan, just from the nature of the type of equipment they run and the types of fuel and oils stored on-site in the shop or equipment yard. Once you have determined you need an SPCC plan in place, you have to decide if you can self-certify or if you need to hire a professional consultant to prepare your plan. If you want to self-certify, there are links in the “Tooling Up” section to various resources, including templates and free training sessions to help you do the plan yourself. If you choose to hire a

consultant, look to pay between $2000 to $7000 depending on the size of your site and the amount of tanks and equipment you have to account for. Whether you self-certify or hire a professional, someone in upper management should be actively involved in the plan preparation and implementation. It is upper management that will ultimately be held responsible by EPA for the content and implementation of the plan, not the consultant. After you get your plan into place, the most difficult part comes: compliance. Complying with a plan includes making sure you follow through with all of the requirements listed in your plan. This includes training your employees in proper inspection techniques, detection procedures, and reporting protocols. In preparing this article, I contacted Steve Lichten, president and principal environmental scientist for ESCI EnviroServices Inc. Lichten has more than 30 years of experience in the hazardous waste field. In that time he has taught both university degree courses and extended education courses in multimedia environmental management and compliance, industrial safety, and emergency response planning and management. There is a link in the “Tooling Up” section to one of his online classes offered free to those interested in learning more about SPCC plans and how to become compliant. Lichten listed the following items as the most common compliance issues, especially with Tier 1 and Tier 2 facilities: • Failure to conduct the frequent inspections per the schedule in the plan • Failure to follow up on inspection issues/findings • Failure to maintain the integrity of the secondary containment • Failure to keep drainage valves closed • Failure to keep written records of containment stormwater drainage and inspections • Failure to conduct and document the required five-year SPCC plan review • Failure to keep the plan updated or current (and failure to recertify) for any technical amendments • Plan not consistent with field/facility conditions waterwelljournal.com


• Spill response supplies not maintained • Spill response procedures not consistent with what employees actually perform • Overfill prevention devices and/or high level indicators not present or not functioning • Personnel training not performed or refreshed annually. What’s the most important part of complying with the SPCC rules? Lichten says, “My opinion is that there is still a need for plan developers (both internal to a facility and outside consultants) to really comprehensively learn what needs to be included in an up-todate SPCC plan and what focus those plans should have.â€? Lichten reminds small business owners that whether you hire a consultant to build your plan or do it yourself, make sure you keep up to date with the current regulations. “I still see far too many plans that look like they were written by folks who have not read or kept current with any of the revised federal SPCC rule requirements, current available training or

guidance,� he explains. When I asked Lichten how often a plan needed to be modified, he had a detailed response: SPCC plans are required to be reviewed at least every five years, and amended as necessary after that review. If there are no “technical� changes (a new tank, an increase in facility capacity, facility or tank/ equipment/containment changes that impact spill risk, etc.), there is no requirement to re-PE certify the plan . . . although management must document the review. I strongly recommend that plans and the ongoing compliance and implementation be reviewed by facilities and businesses at least annually, though. Administrative changes can be made anytime and do not require PE recertification.

If a “technical change,� the plan must be amended and recertified by a PE within six months of that technical amendment or change. Bottom line: SPCC plans are a living document and have no business just sitting on a shelf never to be opened or reviewed. The SPCC rule has been in place for many years, and the EPA expects those

Steven Lichten, president of ESCI EnviroServices Inc. in Long Beach, California, offers tools to help you comply with SPCC. They can be found on the author’s blog at www.watertells .com/SPCC-Tools. who haven’t complied with it in the past to do so in the future. Not all drilling companies will be required to comply, but some drilling firms meet the criteria. If you are one of those firms and haven’t put a plan in place yet, I would urge you to do so as soon as possible. Sources have told me that one of the reasons the EPA has allowed businesses to self-certify is because they want businesses to comply voluntarily. Those sources have also told me that EPA is moving from a compliance stance into an enforcement stance in the near future. It’s imperative you learn more about the SPCC rule and get into compliance. You may not have an oil spill at your office the size of the Exxon Valdez or the BP disaster, but you need to be prepared for a worst-case scenario. Remember, to the EPA there is no such thing as a small oil spill. WWJ

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Murphy’s Law Flexcon Industries engineer Lucas Murphy designs and races off-road vehicles. f Murphy’s Law is correct, and anything that can go wrong will go wrong, then Murphy’s Law Motorsports is a fitting name for an all-terrain, off-road racing team. Murphy’s Law Motorsports is the Ultra4 racing team created by Lucas Murphy, manufacturing engineering manager with Flexcon Industries in Randolph, Massachusetts. “When you’re out on the racetrack it’s not about if something goes wrong, it’s about when,” Murphy says. Ultra4 racing combines desert racing with rock crawling. Like rock crawling, Ultra4 is a technical race with drivers racing the clock rather than racing to earn points. Races have also expanded past the desert to include wooded terrain east of the Mississippi. Courses range from 50 miles to more than 160 miles long and cars must navi

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Jennifer Strawn was the associate editor of Water Well Journal from 2004 to 2007. She is currently in the internal communications department at Nationwide Insurance in Columbus, Ohio. She can be reached at strawnj2 @gmail.com.

Twitter @WaterWellJournl

gate through sand, mountains, mud, trees, and rocks. So, a lot can—and often does—go wrong during a race. For example, during a particularly muddy race, Murphy’s wheel came loose when he was 30 minutes ahead of second place with eight miles left to go in the race. He changed the tire early in the race, but the wheel didn’t seat properly and eventually came loose. “The wheel studs actually pushed in and broke all of the bolts that hold the front spindle on. The tire essentially came off,” he says. It was a breakdown that probably would have taken many teams out of the race, but Murphy and his co-driver, Jon Hastie, were ready. They had all of the tools they needed with them to make the repair. They carry a ready welder—a battery-operated MIG welder—along with a set of wrenches, hand tools, a spare alternator, drive shaft, and other components such as hydraulic hoses. “We essentially welded the spindle back on, put the tire back on, and crossed the finish line with a respectable finish,” Murphy says. The team ended up placing fourth out of 38 cars in the race.

BY JENNIFER STRAWN

Lucas Murphy (below center photo) is a manufacturing engineering manager at Flexcon Industries in Randolph, Massachusetts. He also has an Ultra4 racing team where cars go over courses up to 160 miles on terrains ranging from desert (upper left) to rocks and boulders (upper right). All photos courtesy Bower Motorsports Media “We come up with some pretty serious MacGyver-like fixes on the side of the trail if need be,” Murphy says. “When we’re preparing for a race, we try to look at the weak links to see what can fail on the car that could prevent us from crossing the finish line.” Being prepared for the worst and knowing how to fix it—and fix it fast— is a skill he uses on the job, too. Ultra4 is similar to lean manufacturing, he says, because it’s all about having a plan in place. “If we have a breakdown at the factory we have contingency plans in place, and we have to work fast to fix it because when we’re not producing product we’re losing money,” he says.

MURPHY’S LAW/continues on page 26 Water Well Journal April 2013 25/


MURPHY’S LAW/from page 25 Flexcon Industries manufactures prepressurized diaphragm tanks. Its products include Well-Rite, Flex-Lite, and Challenger series tanks. Its newest offering is the Flexcon In-Well pressure tank. Murphy’s co-workers say his ability to find a way to get things done is one reason they enjoy working with him. “He’s one of those guys who can translate an idea into a finished product,” says Wind Evans, director of marketing, business development, and technology at Flexcon. “I do a lot of product development, and he’s the guy I want on my team because he can usually figure out how to do it.” Nearly all of the equipment in Flexcon’s factory is custom built, which is another way Murphy says his work is similar to Ultra4 racing. Murphy used his engineering experience to design and build his own custom car. Murphy designed and built his car— his second since he started racing in 2009—with the help of friends and family and raced it for the first time in the 2013 King of the Hammers, February 38 in Johnson Valley, California. A oneday race in the desert Murphy describes as the “Daytona 500 of Ultra4 racing.” He used SolidWorks CAD software to design the entire chassis. He started with the design of the suspension system and built the car around the design. “Every part of the car is hand built, every piece from the chassis to the motor mounts,” he says. He used his brother-in-law’s fabrication shop after hours to make the components for the car. Sponsors like Fox Racing Shox also provided some components. “It’s really amazing how he did it,” Evans says. “When you look at the drawing he started with and see the finished car, they look identical.” Murphy started with the suspension because it’s the key to having a good Ultra4 car, he says. “You can have a really good rock crawler with a low-tech suspension, but to have a good Ultra4 race car you need to have a very good suspension. It’s not just buying the parts, it’s actually setting up. It’s like tuning a musical instrument,” he explains.

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Lucas Murphy of Flexcon Industries and Murphy’s Law Motorsports. Photo courtesy Bower Motorsports Media

“He’s one of those guys who can translate an idea into a finished product. I do a lot of product development, and he’s the guy I want on my team.” Murphy started building off-road vehicles in college when he participated in Baja SAE, a design competition sponsored by the Society of Automobile Engineers. Teams built off-road vehicles that could navigate through rough terrain and even water. He went on to build his own rock crawler in his spare time and raced in the Rausch Creek qualifier for the first time in 2009. He’s been racing ever since. “It’s so hard to describe Ultra4 racing,” he says. “The cars can go fast— some up to 120 miles per hour—and you can’t even imagine the types of obstacles you can drive over.” Other than safety rules, Ultra4 has very few rules, which makes racing fun, Murphy says. He races in the unlimited class, where cars need to be low-range four-wheel drive and have a winch. “Sometimes it’s a bit like lawless anarchy on the course,” he says. For example, if someone’s blocking his path and the driver won’t move, he can “nerf” them, which basically means he’s allowed to bump into them. “The stuff they do is absolutely nutty,” Evans says. “The vehicle can do 85 miles per hour, but yet it can climb over potential boulders. Lucas has a video from a race when his car goes airborne—several feet off the ground.”

Although the cars can reach high speeds, average speeds for races are often just under 30 mph in the desert and about 22 mph in the woods. Murphy’s co-driver helps him navigate the courses using GPS. “We have a system of vocab that we use to call out the corners and how sharp they are,” he says. “It’s easy to overdrive the corners. You’re driving so fast in the woods that you can’t see what’s around the next corner.” Some cars have just one driver, but Murphy doesn’t recommend it. “If everything goes well, they’ll have a great day. But the chances of everything going well are few and far between,” he says. In one race, he and his co-driver winched the car over a hill by pulling the winch rope up the hill and anchoring it in order to pull the car up over the hill. “If you have just one driver, that’s going to be tough to do on your own,” he says. “There’s just no way you’re going to be as fast as a two-person team.” Evans says it’s a good example of how Murphy solves problems. Some drivers may try to crawl up the hill, but if it’s quicker to winch the car up the hill, that’s what Murphy will do. This year, Murphy plans to race in about seven events and travel more than 15,000 miles. For the King of the Hammers race, he and his team drove from Massachusetts to California in a Kenworth truck Murphy converted into a camper. He’ll also travel to Missouri, Arkansas, Texas, and Wisconsin for races. What’s great about the sport is the diversity of the racers, he says. “You’ve got anyone from some guy who built his car in his garage on a budget to NASCAR driver Robby Gordon with cars that cost a quarter of a million dollars,” he says. “It’s a tough sport to put into words; you just have to see it. It’s pretty amazing to watch.” WWJ See more photos, video, and more on the Murphy’s Law Motorsports Facebook page at www.facebook.com/murphyslawmotor sports. Find more information on Ultra4 racing at http://ultra4racing.com.

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By Gary Ganson, CIH, CSP

Ergonomic Safety There’s no OSHA standard in sight, but it’s still an essential best practice.

rgonomics has been a topic for regulation by the Occupational Safety and Health Administration for many years. It’s a hot political issue. The prostandard advocates argue that developing standards is necessary to protect workers. The other camp makes the financial argument. In these tough economic times, the costs involved puts a prohibitive burden on businesses. The reality is that OSHA will not introduce any new ergonomic regulation affecting the drilling industry or any other industry. However, that doesn’t prevent OSHA from applying its general duty clause. That clause requires business owners to provide their employees with a job site that is free from recognizable hazards such as musculoskeletal injuries or ergonomic stresses. OSHA can still cite a company if ergonomic hazards are identified, using programs and tools such as best practices developed by the National Institute for Occupational Safety and Health and the American National Standards Institute. It is more difficult for OSHA compliance officers to document and defend citations using these other tools and programs, but they still have the ability to do so. So not only are water well drilling companies still vulnerable for compliance, but it’s necessary for company owners and managers to understand the science behind ergonomics and make

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Gary Ganson, a certified industrial hygienist and certified safety professional, is a senior consultant for Terracon in Lenexa, Kansas.

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It’s necessary for company owners to make sure their employees recognize potential hazards at the job site. sure their employees recognize potential hazards at the job site. It makes good business sense for companies to have an ergonomics program and to do continuous evaluations. These actions increase productivity and diminish financial losses relative to medical costs and downtime on the job. As any owner of a water well drilling company knows, it’s not easy to find qualified contractors. To lose one because of a repetitive stress injury might mean replacing them with someone not as qualified and jobs might take twice as long.

Why should owners pay attention to ergonomics? So how do you keep your workers safe from ergonomic injuries? First, recognize that the problem exists. Some business owners might say, “That’s not a problem on my project site.” In other words, they’re really saying, “I need to focus on other things like getting the work done. Ergonomic injuries are low on my radar and I won’t pay attention until something happens.” With some small family-owned businesses, there might be a reluctance to

report small injuries. After all, all hands are needed on deck and every worker counts. Eventually, though, these types of injuries can’t be ignored. For instance, carpel tunnel syndrome is not disabling initially. But if nothing is done to curtail the repetitive stress that brought it on, carpel tunnel syndrome will be more than a temporary disability. It will be a permanent disability with no chance of reversal. Early knowledge and intervention is the trigger here.

What causes ergonomic injuries? In extreme cold weather, hands and feet are already exposed to reduced blood flow. Add vibration to those extremities and any injury can be amplified. Soft tissues like muscles, tendons, and ligaments are vulnerable when blood flow is decreased and additional stresses are introduced. Without adequate stretching or maintaining good blood flow, our risk of injury increases during cold weather. Another common—sometimes overlooked—cause of ergonomic injury is all the heavy lifting some workers must do on the job.

Who’s likely to develop ergonomic injuries? Water well contractors are already at risk for ergonomic injuries and there are additional factors that collectively impact them. Risk of such injury to contractors includes exposure to vibration, especially in temperature extremes and particularly in cold weather. In analyzing which workers are most likely to get hurt on the job, there are waterwelljournal.com


two categories most at risk. First are the new hires. They are typically younger and they are more likely to think they are invincible. Another group of workers in the water well drilling industry particularly susceptible to ergonomic injuries is the aging workforce. Most at risk of injury would be workers 55 to 65 years old. Their frequency of injury might be low, but the severity is higher. It takes more time and money for an aging body to heal.

How can workers prevent ergonomic injuries? One of the key steps to reducing ergonomic risk is recognizing personal limitations and abiding by them. It is said that with age comes knowledge. Applying that knowledge to understanding the limitations of our bodies is critical to preventing an injury. Going home safely at the end of every workday is a goal everybody should achieve. Contractors must remember to dress warmly, add heat to their extremities, stretch, and remain aware of risky conditions in extreme cold weather. Remember, muscles and tendons are less flexible and more likely to become stressed or permanently damaged if exposed to vibration. It is not necessary to hold on to vibrating equipment directly. Another important safety measure is tool design and removing the ergonomic stress. If there is a tool that can do the heavy lifting, twisting, or prying, that tool should be used. Many rigs have lifts on them. So use them—even if it takes a little longer. That’s the smart way of doing the job. An obvious step to ergonomic safety is having and wearing the right personal protective equipment. Workers need to wear the right boots in a wet environment so they don’t slip. They should wear the right gloves to maintain a tight grip. Another simple but effective tool for drilling crews is to start the day with stretching exercises, which significantly reduce ergonomic issues and problems. There are posters, Web sites, and any number of sources that show quick and easy stretching exercises that can be performed in a few minutes, but they save many hours of recovering from injury. Twitter @WaterWellJournl

Another resource that can be used is the lifting equation developed by NIOSH. It puts a value on how much strain and stress each type of job puts on the body. Contractors can sometimes be around uneven surfaces. Lifting and trying to maintain balance and footing will put a person at increased risk of injury. If applying the NIOSH lifting equation, these factors will be taken into account to determine the safety of the work activity.

What actions should workers and owners take?

brought on by repetitive and incorrect lifting, moving, rotating, bending, and pulling until the pain becomes so intense the worker is forced to do something about it. The bottom line? Everyone needs to be trained to recognize ergonomic hazards and stresses, and how to proactively prevent injury. WWJ There are a number of good ergonomic safety programs online that provide training, including OSHA at www.osha .gov/SLTC/ergonomics and NISOH at www.cdc.gov/niosh/topics/ergonomics. There is also a downloadable program called ErgoEASER from the U.S. Department of Energy, Office of Health, Safety and Security. It can be found at www .hss.energy.gov/ergoeaser/download. html.

The drilling site is a semi-hostile environment from a safety perspective. There are a lot of hazards to be aware of, and one of the easiest ones to overlook is ergonomic injuries. Many movements by drillers involve physical labor—moving huge heavy bags, rotatHave Detailed Tailgate Talks ing around all kinds of machinery, bendDiscussions on safety are easy with Safety Meetings for the Groundwater ing up and down, and tugging to move Industry. With the set of 52 sheets, you or loosen heavy pipe. can have weekly safety meetings on So one of the most important tools to different industry-specific topics. prevent ergonomic injuries is just being Proper lifting techniques is one sheet aware. For employees, this is 90 percent included. Go to www.NGWA.org and of the battle. The right training will enthe Online Bookstore to get your copy. courage them to take a more active part in their own prevention guidance. Most supervisors and owners know the importance of training employees to be safe around the many hazards of a drill rig, but often overlook the Geothermal Supply Company physical stresses 106 Cherry Street that can lead to Horse Cave, Ky 42749 musculoskeletal 270-786-3010 injuries. Injuries are cateGSC is the one stop shop for all gorized as acute, Geothermal Supplies. where one lifts We have a huge inventory of Pipe, something and Fittings, and Accessories for Geothermal immediately feels injured, and chronic, Applications. We stock pipe and fittings where the injury from ¾⬙ through 12⬙. GSC is a distributor and pain sets in six of Driscoplex Geothermal Pipe from months after the Performance Pipe. We carry a full line repetitive lifting. of McElroy and GSC Fusion Equipment. While ergonomic GSC offers design assistance injuries can be both and custom fabrication. in the extreme, it is easier to ignore Please call for all your Geothermal needs. the chronic injury Circle card no. 9

Water Well Journal April 2013 29/


By Ed Butts, PE, CPI

Life Cycle Costs Why You Should Care, Part 3

e continued our discussion on life cycle costs (LCC) of a pumping system and why you should care about them last month. This month, we will discuss the final four factors and a real-world example. Once more, the various factors determining the costs associated with the life cycle of a pumping plant are included in the following equation): LCC = CIC + CIN + CE + CO + CM + CD + CENV + CD/D where: CIC = Initial costs of the pump, motor, drop pipe, cable, well seal, riser check valves, etc. CIN = Installation costs including labor, hoist truck, rental equipment, etc. CE = Energy costs (the actual cost per hour of the pumping unit multiplied by the predicted hours of operation per year) CO = Operational costs (labor cost associated with supervising the operation) CM = Maintenance and repair costs CD = Downtime costs (from the loss of production) CENV = Environmental costs (from contamination and cleanup of pumped fluid) CD/D = Decommissioning and disposal costs.

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We have previously outlined the first four factors, from the initial costs to the operational costs. Now, let’s explore the final four factors.

CM: Maintenance and Repair Costs In order to obtain the maximum service life from a pumping plant, sufficient maintenance on a regular and adequate scale must be enforced. Many excellently designed and wellbuilt plants have ultimately failed before their normal life expectancy simply due to inadequate maintenance. In almost every case, the original manufacturer of the individual components (pump manufacturer for the pump and motor manufacturer for the motor) is the best source of information regarding the required frequency and type of maintenance that should be conducted on their component. Ed Butts, PE, CPI, is the chief engineer at 4B Engineering & Consulting, Salem, Oregon. He has more than 35 years experience in the water well business, specializing in engineering and business management. He can be reached at epbpe@juno.com.

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In some cases, routine maintenance is a function of the number of hours of operation. In others, the maintenance schedule should be determined on the specific service such as the total gallons pumped through the unit. Where the design is based on an existing concept or previous installation, the opportunity often exists to fine-tune the new design and optimize the function, learning from the errors or inefficiency of the prior unit. For a maintenance program to be fully effective, consideration must be given towards providing adequate access to and around each component and service ports. For example, experience has shown that hiding or placing a grease zerk from notice or easy access will lead to infrequent service. Additionally, the ability to provide free air movement and flow around the unit, particularly electric motors and engines, must be accommodated. This also includes the need to avoid the accumulation of ponded water in the vicinity of the air inlet for an electric motor, as the drafting of this moisture into the motor bearings and windings can lessen the life of the motor substantially. Depending on the application, cost of the unit, and the potential financial loss, maintenance can either be routinely budgeted on a yearly basis or included in a budget grab bag where it must compete with other types of maintenance-required items. Usually, developing some means of predicting the normal maintenance and preparing a basic yearly budget for performing at least a minimal set of repairs provides the most optimum service life for a pumping system. Although unexpected failures cannot usually be predicted with any certainty, the failure of most components can be estimated statistically through the calculation of the “mean time before failures� (MTBF). Most manufacturers of individual and specific components in pumps and motors such as bearings, seals, and drive couplings can provide the data related to the MTBF of their component, which can then be included for a unit-wide assessment. All of these factors can be compared with the expected working life of the unit to help determine when service or repair can best be undertaken to prevent the unexpected loss of production.

ENGINEERING/continues on page 32 waterwelljournal.com


257 Caroline St. 257 Caroline St.

Circle card card no. Circle no.7546 Circle card card no. Circle no.7546

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Generally speaking, the way a plant is run, combined with actual operational and tracked performance data, will not only have a major impact on the frequency and type of maintenance and service needed for a pumping plant, but will also determine the functional life of the unit. The unexpected can become the expected and planned for when sufficient data is accumulated to aid the decision makers in evaluating the timing and type of repair for a pumping plant.

duction (pumped water) must be made against the alternate source. For example, in an irrigation setting, the loss of a well pump designed to irrigate 100 acres of sweet corn in midAugust can have a devastating impact on the farmer if he has made no provisions for obtaining an alternate source of water. This scenario represents one of the most severe examples, while a one-day loss of a residential well pump serving a family of five may be more of an acceptable loss—well, except to the wife!

CD: Downtime and Loss of Production Costs

CENV: Environmental Costs

This is a variable that is often very difficult to predict or estimate, but can nonetheless have a huge impact on the bottom dollar profits. When evaluating a maintenance program for a pumping plant, consideration must also be given towards the potential for major repair, and thus the projected downtime of the facility. Provisions must be made for the inevitable loss of use of the unit and how the process can continue during the repairs. Usually, the cost of an unexpected period of downtime and the loss of production that goes with it can represent a significant element in the life cycle cost of a specific unit, which can even rival the energy costs. The best way to avoid this impact is through proper planning and provisions for some means of implementing a backup or diverting the service of the downed unit to an alternate. In each case, the comparison of the potential loss of pro-

The costs associated with the discharge and containment of any contaminants produced during the failure, repair, or loss of service of a pumping plant can vary widely, depending on the specific application and type of service. On one extreme, the loss of a cooling pump for a nuclear reactor can certainly have a devastating impact on the reactor along with the potential for a widespread plume of contamination, whereas a few drops of spilled chlorine coming from the disinfection of a water well during a service procedure is understandably much less serious. Generally speaking, the kind of costs associated with an environmental contamination includes contaminated water from packing and stuffing boxes, and the loss of lubricant such as grease or oil.

ENGINEERING/from page 30

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(VTP)

CD/D: Decommissioning and Disposal Costs

(VSP)

This is the last factor involved in determining the life cycle cost of a pumping plant and generally one of the least. Generally, the decommissioning of a pumping plant is offset by the installation of a new, often larger, pumping plant and the costs associated with the decommissioning are usually included in the cost for the new unit. Disposal costs, especially in the present day of recycling and reuse of virtually every type of metal and plastic, is often a cost offset by the funds provided by the recyclers. Although the purchase cost of used metals and plastics is nowhere near the cost of purchasing and installing a replacement unit, the funds are generally adequate to justify the effort for recycling. Obviously, the primary warning for this factor is when the disposal consists of equipment that routinely pumped hazardous, radioactive, combustible, or toxic fluids. In these cases, disposal is dictated by federal and state laws and can require expensive and extensive procedures be followed. In all cases, it is wise to carefully examine the past service life of the unit in question and the allowable means of disposal before undertaking the project.

Design flow rate Design head Design frictional head Bowl efficiency Motor efficiency Power costs Operational hours/year Projected life Initial cost Initial installation costs Maintenance costs per year Projected repair costs

1000 gpm 250 feet 32 feet 83% 94% 15¢/kW/hour 4400 30 years $35,000 $1800 $600 $4500 every 10 years

1000 gpm 250 feet 24 feet 76% 82% 15¢/kW/hour 4400 24 years $18,000 $1000 $200 $6000 every 8 years

Downtime costs Decommissioning costs Interest rate Inflation rate

$0 $0 5% 2%

$0 $0 5% 2%

A Real-World Example

You decide which example is the superior option, why, and what the projected life cycle cost is for each one. I have provided you with enough information for you to determine the answer to each question. So think about it, go back over the past three “Life Cycle Costs” columns, and give it your best shot. We’ll meet again next month to discuss. Until then, work safe and smart. WWJ

Our real-world example uses a fairly common and simple comparison between a deep well vertical turbine pump (VTP) and a deep well vertical submersible pump (VSP). This is the type of routine life cycle costs made all the time. However, I believe it is much more commonly conducted in the potable water municipal market. The variables are as follows:

“WE DON’T JUST SUPPLY GEOTHERMAL PRODUCTS,

WE SPECIALIZE IN THEM!” PIPE PUMPS FITTINGS TOOLS

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By William J. Lynott

Avoid at All Costs Don’t make these money mistakes that can significantly impact your finances. mart people make dumb mistakes, especially when it comes to money. Why this is so has experts puzzled, though there are many theories on the subject. Whatever the reason for this enigma, here are a half-dozen costly money mistakes you need to avoid:

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1. Failing to separate personal finances from business performance Many business owners and professional practitioners keep a sharp eye on business performance while cheating themselves and their families by failing to manage their personal finances skillfully. That’s a poor idea. These are two entirely separate challenges. Both of them need and deserve your best efforts. There is no better time than now to review your personal financial health and your goals for a secure financial future.

2. Failing to plan for retirement We humans tend to assign more importance to today than to tomorrow. While the concept of retirement seems to be undergoing some drastic revisions these days, for most of us there comes a time when our working days will end. With today’s longer life spans, that means as much as 20 or 30 years beyond our high income working years. How well we are able to support ourBill Lynott is a management consultant, author, and lecturer who writes on business and financial topics for a number of publications. His book, Money: How to Make the Most of What You’ve Got, is available through any bookstore. You can reach him at wlynott@ cs.com or through his Web site: www.blynott. com.

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selves during those years will depend on how well we have organized and executed a financial plan to support the lifestyle we deserve. As far as retirement is concerned, planning and executing is entirely up to you—no one is going to do it for you. If you don’t do it, it won’t get done. That’s why making use of today’s tax deferred retirement plans such as 401(k) and others are so important. Make certain you are investing every cent you can afford into your retirement plan.

3. Ignoring creeping debt loads To put it simply: Debt sucks. Failing to understand the devastating consequences of out-of-control debt is perhaps the most serious (and dumbest) money mistake one can make. And be assured, if you fail to control your debt, it will eventually control you—with terrible consequences. Today’s credit card society presents an unprecedented opportunity to slip into the hands of the “debt monster.” Once you’re in its clutches, it will be difficult if not impossible to escape. Studies have long since proven we spend more lavishly when we’re using a credit card than when we have to dig into our pockets for cash. That sets us up for the minimum payment trap. As our credit card balances climb, submitting to the temptation to pay only the required minimum payment also climbs. Once you start paying only the minimum amount due on a credit card, the oppressive interest rates charged by credit card companies will have you swimming against a vicious and unrelenting fiscal tide. That’s why the only sensible use of credit cards is to charge only the amounts that you are able to pay in full

when the monthly bill arrives. If you can’t afford to pay in full, you can’t afford to charge it.

4. Falling prey to loss aversion If you’ve ever stubbornly held on to a rapidly depreciating stock because you’re sure it will eventually recover, you’ve become a victim of loss aversion. What is that? Loss aversion is a peculiar psychological quirk in many of us humans that causes us to work much harder to avoid a loss than we are willing to work to make a profit. In short, we are so reluctant to take a loss that we will postpone taking action beyond sensible time constraints. When it comes to the stock market, once a stock or mutual fund starts falling in value, we focus on the paper loss we have already suffered. Instead of cutting our loss and moving on, we hold on to the stocks in the hope they will recover simply because we can’t face up to taking a loss. Loss aversion makes itself felt in nearly every aspect of life. For example, imagine you are shopping for groceries and about to buy your favorite brand of frozen waffles. If you see the price has dropped, you’re pleased and you make the purchase. You’ve made a financial gain. But if the price has increased by the same amount, you’re facing a loss. So you put it back in the freezer and do without. If you want to learn more about the self-defeating behavior of loss aversion, visit http://en.wikipedia.org/wiki/Loss _aversion.

5. Giving Uncle Sam an interestfree loan at your expense It may give you emotional satisfaction to know Uncle Sam owes you waterwelljournal.com


money at tax time, but don’t be fooled. The IRS gets the last laugh when you increase your payroll withholding or quarterly tax estimates to avoid owing the IRS money at tax time. When you do that, you’re giving the government an interestfree loan at your expense. The least expensive way for you to pay your tax liability is to try to have your withholding and estimated payments come out as close as possible to the amount owed.

6. Falling victim to anchoring The next time you’re having dinner at a nice restaurant, take a look at the wine menu. Often you’ll see a single bottle listed at $100 or more, while all the other bottles are listed at half that price or less. Many restaurants do this, knowing a $25 or $50 bottle of wine will seem much more affordable compared to the $100 bottle, which they know they are unlikely to sell. Behavioral economists describe this situation as “anchoring.� Once we see a high price, it anchors our expectations for price, making the lower priced alternatives seem more attractive. You’ll find the anchoring principle in many other places, including appliance stores. Avoiding these six money mistakes will make you a more shrewd money manager than most people you know. WWJ Information in this article is provided for educational and reference purposes only. It is not intended to provide specific advice or individual recommendations. Consult an accountant or tax advisor for advice regarding your particular situation. Circle card no. 25

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By Julie Hansen

Creating Customer Urgency Try raising the stakes! ’m going to think about it.” “We’re just not ready to make a decision.” How many times have you heard this when attempting to close a sale? How do you typically respond? Do you immediately back down? “Okay, I’ll call back in six months.” Do you play hard ball? “What’s it going to take to get you to buy today?” A lack of urgency to move forward on the customer’s part can’t typically be cured by either extreme. So how do you create urgency? This may go counter to everything you’ve heard about sales, but I don’t believe we can force urgency upon another person. Hey, they either have it or they don’t. But what we can do is help our customers uncover their needs and help ignite an urgency to take action. Of course, I am not referring to the obviously manufactured attempts to create urgency, such as, “I shouldn’t tell you this, but prices are going up next week.” Although occasionally true, people can smell false sales pressure a mile away. The seller who screams “Fire sale!” too often is soon taken about as seriously as the boy who cries “Wolf!” I am talking instead about fostering authentic urgency—building a customer’s desire to act upon needs they were perhaps unaware of, have forgotten, or chosen not to handle because they’ve become overwhelmed with other decisions or priorities.

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Julie Hansen is a professional sales trainer, speaker, and author. She authored the book ACT Like a Sales Pro in 2011 and has been featured in Selling Power, Entrepreneur, and Sales and Service Excellence magazines. She can be reached at julie@actingforsales.com and www.actingforsales.com.

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Raising the stakes involves making a series of associations that escalate the importance of making a decision. Change the Stakes A powerful way to help a customer reconnect with their needs and the urgency to act is to employ a technique I learned as an actor called “raising the stakes.” An actor uses this tool in order to understand their character’s urgent need to reach their goal or solve their problem. Have you ever seen a movie where the character’s goals or problems are not of the utmost urgency? No. After all, a character who doesn’t have a strong desire to solve their problem makes for a pretty weak film. A customer who doesn’t have a strong desire to solve their problem makes for a pretty weak prospect. How does it work? Raising the stakes involves making a series of associations that escalate the importance of making a decision and the consequences of either indecision or a poor decision.

Just Like the Movies Movies offer great examples of raising the stakes. If the hero doesn’t find the bomb by midnight, the city will be destroyed. If the city is destroyed, the country will go to war. If the country goes to war . . . . You’ve seen this movie, right? The stakes keep getting higher and higher until it is inconceivable the hero will not do everything within their power to find a solution!

Although the stakes may not be quite as high for your customers, the same premise of escalating consequences can work just as well. Here’s an example of raising the stakes in your world. You installed a water well system a couple years ago. Upon looking at the system on a maintenance check, you’ve recommended the homeowners replace the water tank because a bladder in the tank is internally broken and causing a waterlogging problem. The couple, though, decides against it. What are the consequences of their poor decision? • The waiting causes pump and motor failure because of high frequency starting. • The overheating of the motor results in the need for a total replacement. • The broken bladder in the tank creates unsafe water conditions for the family. • The unsafe conditions force the family to use bottled water until the repairs are done. Bottom line: The couple is now unhappy with their water well system and has wasted more time and money trying to correct a problem that could have been avoided in the first place. Now try raising the stakes even further. Imagine it is one year later and the couple decides to sell their home. What are the potential consequences of their initial poor decision at that point? • Potential buyers are scared away by the water issues of the recent past. • The couple’s well system must be professionally serviced in order to complete the sale—which is what you recommended in the first place.

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While customers may convince themselves they can magically avoid the pitfalls of indecision or a bad decision, we are the experts. And as the experts, it is our responsibility—and in their best interests—to raise the potential consequences in order to help customers make a fully informed decision. After all, don’t these negative consequences of indecision happen to us all the time? We don’t act on an investment tip and we miss out on a big payout. We hesitate on the perfect house and someone else makes an offer. We don’t ask out that cute guy or girl and someone else does. Everyone has experienced wanting something, sitting on the fence too long, and regretting it. You have the power to help someone avoid this painful—and often expensive— experience. The next time you’re told, “I think we’re going to wait,” don’t be so quick to back down. Try raising the stakes! You may just help someone avoid an unhappy ending. WWJ

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Get Top Line Sales Tips Members of the National Ground Water Association have free access to Top Line Sales, a monthly e-newsletter authored by sales strategist Lisa Magnuson featuring sales tips designed to help you: • Increase your revenues • Make sales easier • Experience greater sales success. Along with great sales tips, most monthly issues also offer a companion sales tool that can be downloaded at no cost. Simply go to www.NGWA.org, go to the “Member exclusive content” area of the Member Center, and log in. An area for Top Line Sales provides a link to the sign-up page.

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Water Well Journal April 2013 37/


By Ron Slee

Water, Your Business, and Your Life How can we take water so much for granted?

rom the utilities that provide water in the cities to the residential wells in rural America, and to the aqueducts and pipelines to the turn of a tap, water is delivered to us constantly. Our bodies carry a lot of water. It is estimated that an average male with a weight of 155 pounds has 42 quarts of water in him. Our health depends on water. Yet I believe we take it for granted. I am sure those of us involved in the water industry are seriously engaged in water—from how to obtain and transport it to disposing of waste and water quality issues. Yet I don’t believe the general public gets it. In your business the operation depends on three major issues: understanding, acceptance, and commitment. It is through each of us understanding what it is we do and how we do it that we can share a common why we do it. With these three attributes in place, we can accept that we have to do it and can then be committed to doing it. But we need partners to work with if we are to succeed in elevating the importance of water in our lives. These partners are our customers.

F

Ron Slee is the founder of R.J. Slee & Associates in Rancho Mirage, California, a consulting firm that specializes in dealership operations. He also operates Quest Learning Centers, which provides training services specializing in product support, and Insight (M&R) Institute, which operates “Dealer Twenty” Groups. He can be reached at ron@rjslee.com.

38/ April 2013 Water Well Journal

Other than your doctors, who do you think is better than those of us in the water industry to communicate the benefits of water? Communication Is Key Communications is the father (or mother) of all societies. We must be able to communicate if we want understanding and acceptance. Many of us become experts in our field. Malcolm Gladwell said in his book The Outliers that if you devote 10,000 hours to an endeavor, you will become an expert. I believe it. After all, 10,000 hours is working full time on a particular subject for five consecutive years. If you aren’t an expert of some kind at that point, then there is something else we should be talking about. The trouble with expertise is that some of us want to hoard it and not share it. This is quite common, isn’t it? You work hard to become good at something and guard it lest someone become better at it than you and make you vulnerable. I suppose it is human nature, but it destroys the transference of knowledge from one generation to the next or from one worker to the next. That stands in the way of progress. In order for us to succeed individually and collectively, we must transfer our knowledge to others both happily and successfully. That’s what makes us better.

I believe we must do more in communicating the benefits of water to our customers and the general public. Who else communicates on the benefits —and, yes, the risks—of water? I’m talking about annual inspections of water systems. The structures and criteria for inspections have been discussed in articles in recent issues of Water Well Journal. The benefits to the customers and to you are enormous— quality water and more business from happier customers. That’s a winner for everyone. Yet many of you still resist offering an annual inspection of customers’ water systems. I strongly urge you to embrace inspections.

Word of Mouth This allows a more complete and structured transference of knowledge to your customer base. Gladwell addresses this type of communications in another book, The Tipping Point, as a “word of mouth” process. He devotes as he says in his words “a whole section to explaining the phenomenon of word of mouth. I think that word of mouth is something created by three very rare and special psychological types, whom I call Connectors, Mavens, and Salesmen.” Connectors are those who know lots of people from a variety of backgrounds. They know everyone and like introducing people who work or live in different circles. Mavens are those who accumulate a lot of knowledge and information on different things and are eager to share it with others. They start “word-of-mouth epidemics” due to their waterwelljournal.com


Free for member s!

Prepared by a consensus of groundwater industry professionals from around the country, NGWA’s best suggested practices —or BSPs—are designed to aid you at industry job sites. They are not standards, but practices that have been demonstrated to show superior results.

s Reducing Problematic Concentrations of Arsenic in Residential Well Systems s Reducing Problematic Concentrations of Boron in Residential Well Systems s Reducing Problematic Concentrations of Fluoride in Residential Well Systems s Reducing Problematic Concentrations of Iron and Manganese in Residential Well Systems s Reducing Problematic Concentrations of Microorganisms in Residential Well Systems

s Reducing Problematic Concentrations of Nitrates in Residential Well Systems s Reducing Problematic Concentrations of Radon in Residential Well Systems s Reducing Problematic Concentrations of Strontium in Residential Well Systems s Reducing Problematic Concentrations of Uranium in Residential Well Systems s Residential Water Well Disinfection Following a Flood s Residential Well Cleaning s Water Well Systems for Fire Protection Services for Stand-Alone Housing Units of Four or Fewer s Water Well Systems Inspection Approved by NGWA Board of Directors:

Approved by NGWA

To obtain your copy, visit the NGWA bookstore at www.NGWA.org or call 800 551.7379 (614 898.7791). Price per BSP: s NGWA members FREE s Nonmembers $75

atic Reducing Problem of Iron Concentrations in and Manganese Systems Residential Well

3/9/2010 Board of Directors: Managing a Flowing Water Well 7/22/2010 Reduce and Mitiga te Problematic Concentrations of Stray Gases in Water Well Systems Introduction As a benefit to members of the National Ground Water Association, this document provides best suggested practices for water well drilling contractors on procedures to follow when managing a flowing artesian well. The best preparation is to understand geologic conditions in the area. flow, plan If artesian conditions are known to exist, contractors need to be prepared for potential Introduction for off-site water discharge, and follow best practices.

Approved by NGWA Board of Directors: 6/8/2010

Practice

Who is it that communicates about water to our customers and the general public? Other than your doctors, who do you think is better than those of us in the water industry to communicate the benefits of water? Who amongst us is best to transfer knowledge to our customers and the general public about water? An important part of our leadership, if not the most important part, is communication. We use communications to create followers. We use communications to improve understanding and acceptance. We also must use communications to transfer knowledge. It is on this last use of communications that I challenge you to do a better job. Communicate with your customers and transfer your knowledge on water and water systems to them. Their health, your employees, and your business will thank you. The time is now. WWJ

s Reduce and Mitigate Problematic Concentrations of Stray Gases in Water Well Systems

NGWA Best Sugg ested

s Managing a Flowing Water Well

NGWA Best Suggested Practice

Water is critical to life. Hydration is critical to life. pH levels in our water are critical to life. Acidosis is critical to understand in our life.

Practice

• • • •

Get superior results on the job site with these best practices.

ested NGWA Best Sugg

knowledge and ability to communicate. Salesmen are those who have the skills to persuade others. They have that trait that goes beyond what they say, which makes others want to agree with them. We can use word of mouth in a structured manner to get across critical information on water.

As a benefit to members of the National Ground water well system Water Association, professional this document the provides provides the Definitions during well drilling/constructio (WWSP) with basic knowledge this document for gases that may Water Association, n and suggested Introduction be encountered Artesian Well: fugitive) gas levels. practices. Because National Ground practices to reduce and suggested members of the Because of varying and mitigate elevated As a benefit to prescriptive with basic knowledge geologic conditions An artesian well is not necessarily a flowing well. Artesian implies there isdevelop a confining bed stray (or a totally to develop a totally prescriptive guideline. and other factors, professional (WWSP) is not practical it is not practical water well system and the water level (potentiometric surface) of the well rises above the top ofSubsurface the aquifergases other factors, it to conditions and may occur dissolved of varying geologic in groundwater (Figure 1). A flowing well means specifically that water flows out the top supply. of the well without in the United States; Sometimes or as a gas in the the concentrations health standards head space of a guideline. of select gases document to public careful site selection the use of a pump. water will prove to be throughout this and well construction, unacceptably high even There are references recommend cost-effective or after cleaning even after standards. unacceptably high Confined Aquifer: an existing well. have different will prove to be options to mitigate WWSP The WWSP can other nations may sive for the consumer such problems. of select constituents existing well. The A confined aquifer, also called an artesian aquifer, is one restricted by an impermeable layer to install For instance, it concentrations after cleaning an an appropriate may be less expenSometimes the instance, it of a gas than to construction, or watertight vented expen problems. For both on the top and bottom. The potentiometric surface in a well constructed in a confined replace or deepen selection and well well cap to lower to mitigate such to options an after careful site existing well or concentrations technology treatment to to use a more expensive a new water treatment aquifer reflects the pressure exerted from being forced between two layers.emplace confin The upper confinwell. Such decisions cost-effective water drilling technology well or to can recommend are site-specific to install an appropriate WWSP. and, thus, based for the consumer or deepen an existing ing layer prevents the water from rising upward (confines the water) to the static water level on careful analysis than to replace may be less expensive hand, if a water For of a contaminant by the thethe purposes of the aquifer. When an aquifer is found between two impermeable layers, both aquiferof the best concentrations well. On the other suggested practices remove or lower to emplace a new will probably understand groundwater technology economics document off, drilling andonthe water are said to be confined. it is not essential chemistry or how or an aquifer lined for the WWSP use a more expensive and related publications stray gases form, to be replaced and, thus, based to although there are site-specific existing well has that document are extensive studies Such decisions intake area in an these processes. knowing the geologic However, the WWSP water well be constructed. settings, as well will benefit from dictate that a new as the human-related presence in water JSPO PS NBOHBOFTF WWSP. the activities well by FYDFTTJWF MFWFMT PG systems. that may contribute careful analysis FBMUI FGGFDUT GSPN to gas DLHSPVOE PO UIF I r 4FDUJPO PGGFST CB r 4FDUJPO PGGFST CB regulatory responses. DLHSPVOE PO UIF I NBZ BGGFDU UIF and the related FBMUI BOE TBGFUZ JTT E MBOE VTF TFUUJOHT encountered by VFT SFMBUFE UP TUSBZ PHJD DPOEJUJPOT BO water well system SFMBUFE UP TUSBZ DF BCPVU IPX HFPM HBTFT DPNNPOMZ HBTFT DPNNPOMZ professionals. r 4FDUJPO JT HVJEBO in groundwater. r 4FDUJPO JT HVJEBO of iron or manganese DF BCPVU IPX HFPM PMPHJFT SFMBUFE UP concentrations PHJD DPOEJUJPOT BO OTUSVDUJPO NFUIPE centrations of gases FMM MPDBUJPO BOE DP MBOE VTF TFUUJOHT and maintenance in groundwater. The best preparationE MBOE VTF TFUUJOHT NBZ BGGFDU UIF DPO B EFTDSJQUJPO PG X NBZ BGGFDU UIF Generally, all construction DPOr 4FDUJPO QSPWJEFT r 4FDUJPO QSPWJEFT or manganese. is to understand presence of iron B EFTDSJQUJPO PG X Sometimes the The WWSP will minimizing the FMM MPDBUJPO BOE DP the buildup of and state requirements. of DPOTUSVDUJPO geologic conditions OTUSVDUJPO NFUIPE gases. comply with local concentrations NFUIPEPMPHJFT benefit from knowing PMPHJFT UP NJOJNJ[ practices must UP NJOJNJ[FF in the area. If artesian r 4FDUJPO FYBNJOF select constituents the geologic settings, UI XFMM PQFSBUJPOT T XFMM GVODUJPO BOE conditions are known r 4FDUJPO EFBMT XJ TUSBZ HBTFT USFBUNFOU PQUJPOT will prove to be as well as the humanr 4FDUJPO EFBMT XJ NFUIPET BOE XBUFS UI XBUFS TBNQMJOH UI QPTU ESJMMJOH PQF to exist, contractors unacceptably high related activities r 4FDUJPO EFBMT XJ SBUJPOT that r 4FDUJPO EFTDSJCF need to be prepared even after careful T HSPVOEXBUFS TBN may contribute QMJOH NFUIPET BOE to for potential flow, USFBUNFOU PQUJPOT site selection and gas presence in PQUJPOT water an has plan for off-site water Definitions well construction, in water that well systems. substance or matter Contaminant: discharge, and follow or radiological or after cleaning chemical, biological, Any physical, Figure 1. A confined aquifer conditionwell. with an artesian flowing well. best practices. an existing ÂŽ Phone/ Toll-free adverse impact. 800 551.7379/ 1 614 898.7791 Web/ www.ngwa.org VTVBMMZ JO BO Fax/ 614 898.7786 PG UIF FBSUI T DSVTU Address/ 601 Dempseyand www.wellowner.org Iron (Fe): BLFT VQ BCPVU Road/ Westerville, USPVT NFUBM JSPO N Ohio 43081-8978 " TJMWFSZ HSBZ MVT 1 1 U.S.A oxidized form.

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*()&2 ,1& DQ $VWHF ,QGXVWULHV &RPSDQ\ 2215 SOUTH VAN BUREN ¡ ENID, OKLAHOMA, USA 73703 ¡ PHONE +1 580.234.4141 Ä GRPVDOHV#JHIFR FRP Ä LQWVDOHV#JHIFR FRP ¡ ZZZ JHIFR FRP

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Water Well Journal April 2013 39/


COMING

EVENTS

April 2–5/ WQA Aquatech USA/ Indianapolis, Indiana. Web: http://s36.a2 zinc.net/clients/wqa/wqa13/public/enter .aspx April 9–12/ Texas Water 2013/ Galveston, Texas. Web: www.texaswater.com April 11–13/ Ontario Ground Water Association 61st Annual Convention & Trade Show: Drillapalooza/ Huntsville, Ontario, Canada. Web: http://ogwa.ca/ cmsja1/index.php?option=com_content& task=view&id=41&Itemid=211 April 19–20/ Empire State Water Well Drillers Association Spring Meeting/ Middletown, New York. Web: www .nywelldriller.org

May 6–10/ 13th Multidisciplinary Conference on Sinkholes and the Engineering and Environmental Impacts of Karst/ Carlsbad, New Mexico. Web: https://sites.google.com/site/sinkhole conference2013 May 14–16/ 2013 North Carolina Rural Water Association Conference and Exhibition/ Greensboro, North Carolina. Web: www.ncrwa.com/events May 18–21/ Georgia Rural Water Association 2013 Spring Training Conference/ Jekyll Island, Georgia. Web: www.grwa .org/grwa_conference.html

April 22/ Earth Day/ Web: www .earthday.org

June 4–6/ 25th Annual International Windmillers Trade Fair/ El Dorado, Kansas. PH: (316) 778-1191. E-mail: flinthillswinmil@sbcglobal.net, Web: www.360ElDorado.com

April 22–25/ California Rural Water Association Expo/ South Lake Tahoe, California. Web: www.calruralwater.org /p/expo

June 9–13/ American Water Works Association ACE 13 Annual Conference and Exposition/ Denver, Colorado. Web: www.awwa.org

April 28–May 2/ 2013 NGWA Summit—The National and International Conference on Groundwater/ San Antonio, Texas. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org

June 19/ Ohio Groundwater Forum: Protecting and Managing Groundwater for the Future/ Columbus, Ohio. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org

April 30/ Asset Management for Groundwater-Based Public Supply Systems short course/ San Antonio, Texas. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www .NGWA.org

June 22–24/ 2013 South Atlantic Well Drillers Jubilee/ Virginia Beach, Virginia. Web: www.jubileewatershow.com

May 2–3/ Applications of Groundwater Geochemistry short course/ San Antonio, Texas. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org May 2–4/ 2013 Florida Ground Water Association Annual Convention and Trade Show/ Orlando, Florida. Web: www.fgwa.org/events.cfm May 5–11/ Drinking Water Week/ Web: www.awwa.org/resources-tools/publicaffairs/public-affairs-events/drinkingwater-week.aspx May 6–8/ Ohio Rural Water Association Annual Managers and Directors Conference, Exposition and Golf Outing/ Athens, Ohio. Web: http://ohiorural water.org

40/ April 2013 Water Well Journal

July 13–14/ Empire State Water Well Drillers Association Summer Meeting/ State College, Pennsylvania. Web: www .nywelldriller.org July 14–18/ Louisiana Rural Water Association Annual Conference/ Alexandria, Louisiana. Web: http://lrwa .org/Conference.html August 12–14/ 2013 Florida Rural Water Association Annual Training and Technical Conference/ Daytona Beach, Florida. Web: www.frwa.net/training/AC/13AC/ 13AC.htm September 10/ Protect Your Groundwater Day/ PH: (800) 551-7379, Fax: (614) 8987786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org September 16–20/ Ohio Section AWWA 75th Annual Conference/ Toledo, Ohio. Web: www.ohiowater.org/oawwa

September 22–25/ Ground Water Protection Council 2013 Annual Forum/ St. Louis, Missouri. Web: www.gwpc.org/ gwpc-2013-annual-forum September 23–24/ NGWA Conference on Groundwater in Fractured Rock and Sediments/ Burlington, Vermont. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org September 26/ Bay State Groundwater Forum/ Brookline, Massachusetts. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org October 1–3/ NRWA H2O-XPO/ Louisville, Kentucky. Web: www.h2oxpo.org October 5–9/ WEFTEC 2013/ Chicago, Illinois. Web: www.weftec.org October 9–10/ IGSHPA Technical Conference and Expo/ Las Vegas, Nevada. Web: www.igshpa.okstate.edu/conf/currentconf .htm October 10–11/ NGWA Conference on Groundwater and Food Production/ Dallas, Texas. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org *Dates shown in red are National Ground Water Association events. *Dates shown with are events where the National Ground Water Research and Educational Foundation’s McEllhiney Lecture will be presented. Lecture schedules are subject to change. Check www.NGWA.org for the latest information.

Check out NGWA’s Online Calendar of Events Head to www.NGWA.org to see a full online industry calendar of events. In the “Events-Education” area, there is a link to a calendar of groundwaterrelated events happening all around the world. There are also details on NGWA offerings including the Groundwater Expo, its short courses, conferences, webinars, brownbag sessions, and recordings of past events. There is also information on the Association’s custom training program. waterwelljournal.com


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FEATURED

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Solinst Designs Laser-Marked Model 101 P7 Water Level Meter The Solinst Model 101 P7 water level meter features a submersible probe and extremely durable PVDF flat tape. The flat tape has accurate laser markings every 1/100 feet or each millimeter, certified traceable to national standards. The thick dog-bone design reduces adherence to the sides of well casing. The tape has increased tensile strength, abrasion resistance, and electrical efficiency, making it robust in a wide range of environmental settings. The P7 probe is engineered to allow submersion to 1000 feet, ideal for depth to water, as well as total well depth measurements. The sensor at the tip of the probe provides consistent measurements in wells, boreholes, tanks, and even cascading water, with almost zero displacement. A single 9V battery powers the meter. Circle card no. 40

Xylem’s System Syzer App Is Now Available for Android Xylem Inc. has announced that its Bell & Gossett System Syzer software program is available as a mobile application for the Android operating system. Used to calculate flow rates and pressure drops in piping systems, the System Syzer Android app can be downloaded for free from the Google Play Store. HVAC professionals with a smartphone or smart mobile device can now enjoy the same functionality and program features while working in the field. The System Syzer performs several critical calculations and offers a variety of unique features. These include calculating the friction loss and velocity through various pipe types and sizes based on existing fluid conditions; 42/ April 2013 Water Well Journal

calculating the relationship between fluid temperatures, system flow, and heating/cooling load; a unique Cv tool that shows the relationship between Cv, flow, and head and accounts for fluid properties; a pipe length/pressure drop tool that interfaces with the other calculators to view the relationship between pipe length, friction loss, and total head loss; and a bundled Circuit Setter/triple duty valve calculator that is very useful during the design phase to help predetermine valve settings, and out in the field, to determine flow through the valves based on pressure drop readings. The System Syzer was released as an app for Apple iPhone and iPad devices last year. It is also available for free download on all iPad and iPhone devices from the iTunes App Store. Circle card no. 41

Well-Vu Brings Fish Eye Lens to Downhole Video Camera Technology Well-Vu, a pioneer in the downhole camera technology industry and first and only manufacturer to offer GPS technology in a camera system, now offers the Fish Eye Lens. With the new Fish Eye Lens, you no longer need the two-camera system that when you want to look horizontally (side view), you go down 4 to 6 inches at a time, rotate the camera, and stop. With the Fish Eye Lens camera you get both in one, the down view and side view. That means there is no more stopping, rotating, and waiting for sediment to clear the camera. Due to the low return/failure rate of Well-Vu cameras, all cameras sold in 2013 and forward will come with a full 30-month warranty. Circle card no. 42

2013 Full-Power Sonic Rig Is Released With a full-size Sonicor 50K drill head, the compact SDC-375 is the

newest member of the Sonic Drill Corp. family. Specifically designed to meet the needs of smaller companies that have long asked for a more affordable sonic drill rig, the SDC-375 is the first Sonic Drill Corp. rig to be offered at a price just under $500,000 (US). The SDC-375 comes with numerous features, including a rod handling option and the ability to core and drill to 300 feet and beyond. Small enough to be shipped in a 20foot shipping container, the SDC-375 comes track-mounted or in a truckmount configuration, if required, and fully supported by Sonic Drill’s industry-standard one-year warranty. The machine also comes fully-optioned and work-ready with one week of operator training included. Circle card no. 43

Cost-Effective Water Level Datalogging from Solinst Has User-Friendly Technology

The Solinst Levelogger Junior Edge provides a cost-effective option for water level and temperature datalogging. It uses a durable Hastelloy pressure sensor, which has superior corrosion resistance and can withstand up to two times over-pressure without permanent damage. The Levelogger Junior Edge features a memory capacity of 40,000 sets of data points, accuracy is 0.1% FS, and the battery lasts up to five years. If greater accuracy, sampling options, or ranges are required, the Solinst Levelogger Edge has the functionality to waterwelljournal.com


FEATURED suit your application. The Levelogger Edge has 0.05% accuracy, a 10-year battery, and memory for up to 120,000 data points using the linear compressed sampling option. Operation of the Levelogger Junior Edge and Levelogger Edge is intuitive with user-friendly software, and simple to deploy with direct read cables or stainless steel wire line/Kevlar cord using Solinst 2-inch locking well caps. Circle card no. 44

Ground Energy System Rolls Out Geo-Glide Thin Wall Fitting Line Ground Energy Systems, a manufacturer of HDPE fittings exclusively for the geothermal heat pump market, has announced the debut of the patent pending line of Geo-Glide thin wall fittings. With a sweep turn, a tapered leading edge, and a ribbed surface, Geo-Glide thin wall fittings are uniquely designed to facilitate the speed and appearance of insulated piping, while also reducing

PRODUCTS

Composite blend of Kevlar wrapped around silica-infused fiber provides ASTM level 4 cut protection, withstanding 2230 grams of cut force during testing.

pressure drop for the geothermal fluid. These features lead to decreased labor costs and a vastly improved appearance of the final installation. Ground Energy Systems, founded in 2010 and headquartered in Tenafly, New Jersey, is dedicated to improving the geothermal industry and specializes in bringing ideas from concept to market. Circle card no. 45

Superior Glove Offers Dexterity Palm-Coated Cut-Resistant String-Knit Glove Superior Glove manufactures cutresistant 13-gauge knit that is highly dexterous, yet provides cut protection.

Choose between tough regular- or foamed-nitrile on the palms for added puncture and abrasion resistance, plus a superior grip in oil, or polyurethane coating for a lightweight, non-shedding finish with a good grip when contamination is of concern. Both coatings improve abrasion resistance and are dipped over an ergonomic hand form for a natural, comfortable fit. The back of the hand is uncoated for good breathability. Circle card no. 46

Outshine your competition! Become a Certified Sales Professional. Attention manufacturers and suppliers: Demonstrate your commitment to enhancing industry professionalism and providing the best in customer service. Become an NGWA Certified Sales Professional! For more information, visit www.NGWA.org/CSP or call NGWA at 800 551.7379 (614 898.7791). To schedule your exam, call PSI LaserGrade, the administrator of NGWA’s certification exams, at 800 211.2754 (360 896.9111).

Circle card no. 19

Twitter @WaterWellJournl

Water Well Journal April 2013 43/


NEWSMAKERS NEW ADDITIONS/APPOINTMENT Water-Right Inc., a manufacturer of water treatment equipment, announces the addition of Kevin Osborn as regional sales manager for the New England region. Osborn has more than 11 years of experience in the water treatment industry. Prior to joining Water-Right, Osborn has held many positions in the industry, including manufac- Kevin Osborn turing engineer and technical support specialist. Most recently, he was the national sales manager for Layne Christensen’s commercial division where he was involved in product line development, operations, and sales. SJE-Rhombus, a global control solutions provider for the water and wastewater industry, announced the addition of Tim Callander as regional sales manager Tim Callander for its wholesale controls product line. Callander will support customers in the central region of North America from Texas to Canada. Callander joins SJERhombus with more than 28 years of experience in business development, sales, and the manufacturing of HVAC equipment, the residential construction market, and industrial controls. His expertise includes wholesale customer account management, providing independent rep sales direction, new business development, and contract negotiations. Katherine Rogers has accepted the position of consumables marketing specialist for the Atlas Copco Construction Mining Technique USA Geotechnical Drilling and Exploration business line. Rogers’ new role will include creating new and innovative solutions for customers to acquire Atlas Copco products, while also reducing their overall Katherine Rogers costs through e-sales 44/ April 2013 Water Well Journal

and programs structured to meet their needs. PROMOTIONS Dana Flexman becomes the first woman to join the ownership ranks at Myers Bros. Drilling Contractors Inc. in Salunga, Pennsylvania. This is the first time in 129 years that a woman takes this position. Flexman is also the first Myers in the fifth generation to step into the ownership role. She has been with the company since 1987 and is the office manager. As Flexman steps Dana Flexman into this role, her father Paul Myers retires from the business after 56 years. “I am very honored to be part of a family business that has been around for this long and to be the first female stock holder in the company’s history,” Flexman said. Myers Bros. Drilling Contractors was founded in 1884. Today the company continues to grow as members of the fourth and fifth generation of the Myers family lead the operations. Myers Bros. uses some of the most sophisticated drilling equipment available in the industry to complete water well drilling, quarry drilling, environmental monitoring, geothermal, and pump work in residential and commercial applications. Vermeer, a global designer and manufacturer of horizontal directional drills, pneumatic piercing tools, and vacuum systems, announced several promotions within its leadership team. Jason Andringa has been named president, forage and environmental solutions, and Doug Hundt has been named president, underground and specialty excavation solutions. Both Andringa and Hundt will cochair the Vermeer executive team, reporting to Mary Andringa in her continuing role as CEO of Vermeer. In addition, Tony Briggs has been named to vice president, sales and distribution. Briggs has been named to his vice president role after joining Vermeer in 1998 and working in marketing, sales,

and various management positions around the company. Briggs was most recently director of underground solutions. CERTIFICATION Xylem Inc., a global water technology company focused on addressing the world’s most challenging water issues, announced its Dallas, Texas, facility is now ISO 9001:2008-certified. The ISO 9000 family of standards is related to quality management systems and designed to help organizations ensure they meet the needs of customers and other stakeholders while also meeting statutory and regulatory requirements related to products. ISO 9001:2008 is the ultimate global benchmark for quality management. The Dallas facility designs and manufactures packaged pumping systems, controls, and reverse osmosis treatment systems for irrigation, municipal, residential, commercial, and industrial applications. AWARD Atlas Copco ranks 18th among the 2013 Global 100 Most Sustainable Companies in a list that was presented in January at the World Economic Forum in Davos, Switzerland. This is the seventh time Atlas Copco has appeared in the Global 100 rankings. The Global 100 list is based on a selection of 4000 developed and emerging market companies which are measured against key performance indicators such as revenues in relation to consumption of energy and water. Along with being named in this exclusive list, Atlas Copco is also a member of the Dow Jones World Sustainability Index and over the last two years has been recognized by Forbes, Thomson-Reuters, and Newsweek, among others, for its commitment to innovation and sustainability. Do you have any news about your company or someone at your firm? If so, send all the necessary information to: Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org. Deadline is 15th of two months preceding publication (April 15 for June issue). waterwelljournal.com


Classified Advertising/Marketplace 15 Bits Bits, subs, stabilizers, hole openers, etc. Over 10,000 bits in stock.

R L C Bit Service Inc. 8643 Bennett Rd. P.O. Box 714 Benton, IL 62812 www.rlcbit.com

ƨȯȺȻȳɀΎƚȷɂΎƛȽȻȾȯȼɇΎȽˎȳɀɁΎ ȶȷȵȶΎȿɃȯȺȷɂɇΎȲɀȷȺȺȷȼȵΎȰȷɂɁΎȴȽɀΎȯΎ ɄȯɀȷȳɂɇΎȽȴΎȯȾȾȺȷȱȯɂȷȽȼɁΎ˱Ύ ȲɀȷȺȺȷȼȵΎȱȽȼȲȷɂȷȽȼɁ˷Ύ ͻ ƠȷȵȶΎƩɃȯȺȷɂɇΎ ͻ ƫɃȾȳɀȷȽɀΎƨȳɀȴȽɀȻȯȼȱȳ ͻ ƜɃɀȯȰȷȺȷɂɇ ͻ ƮȯɀȷȳɂɇΎȽȴΎƙȾȾȺȷȱȯɂȷȽȼɁ ͻ ƚȷɂΎƪȳɅȽɀȹΎƫȳɀɄȷȱȳɁΎ

Call us Today! 1-800-421-2487 www.palmerbit.com sales@palmerbit.com

Ph: (618) 435-5000 Cell: (618) 927-2676 Cell: (618) 927-5586 Fax: (618) 438-0026

3 Appraisals Equipment Appraisals Nationally recognized and accredited equipment appraisals for water well drill rigs and well drilling equipment for banks, lenders, mergers, accountants, estate planning, IRS, and auctions. Experienced, knowledgeable, and recognized worldwide in the water well drilling industry. Accurate and confidential appraisal reports.

SALVADORE AUCTIONS & APPRAISALS 401.792.4300 www.siaai.com

Jason Corn E-mail: rlcbit373@frontier.com Rick Corn E-mail: rlcbit77@frontier.com

57 Direct Push Supplies

(&7 Manufacturer of Pre-Pack Screens 4” ID Pre-Pack NOW AVAILABLE Standard Pre-Pack When You Would Set A Traditional Well Economy Pre-Pack When Cost Is A Factor 20% Open Area High Yield Pre-Pack For Use In Low Yield Wells All Stainless Steel Pre-Pack For Aggressive Groundwater Environments Non-Metal Pre-Pack When Metal Components Are Not Compatible Annular Seals Foam Bridges, Bentonite & Quick-Sleeves CUSTOM INJECTION Pre-Packs ***A Johnson Screens Distributor*** **We Stock Geoprobe® Compatible Supplies & Tooling** *Proactive® Pumps Master Distributor*

18 Breakout Tools

80 Employment

BREAKOUT TOOLS SEMCO Inc. All Hydraulic Hydrorench S110H In Stock 1-10 Four Rollers Breaks Pipe Make Pipe to Torque Specs 800-541-1562 Twitter @WaterWellJournl

Toll Free 1-888-240-4328 Phone: 1-609-631-8939 Fax: 1-609-631-0993 ectmfg.com proactivepumps.com torquerplug.com

Driller/Drilling Crew

For temporary hire With or without drill rig Willing to travel 30+ years experience 484-225-8729 610-791-9500

Rig transportation also available.

75 Electric Motors EQUIPMENT WANTED: Electric motors wanted. Vertical hollow shaft pump motors. 20 to 500 hp good or bad, will pick up. PH: (800) 541-1562.

Water Well Journal April 2013 45/


76 Elevators

22 Business Opportunities WELL DEVELOPMENT: AirBurst Technology, LLC is seeking qualified individuals or businesses to partner with ABT, in select areas of the country, to represent ABT and perform AirBurst well development services. Target customers are drillers and pump installers, municipalities, industry, irrigators and livestock farmers. Applicants must have an ongoing related water well industry business or previous experience, have an excellent working knowledge of water wells, have existing relationships with drillers and pump installers. A small investment is required. AirBurst will provide equipment and maintain ownership of equipment. Training will be provided at your USA site at minimal cost. Please visit our website at www.airbursttech.com and complete the AirBurst Partner Form at “contact us”. BUSINESS FOR SALE: Well established residential and irrigation pump business operating for 17 years out of Ontario, Oregon. Included is the business, inventory, 40 50 shop with 17 foot ceilings, roll up door, office area, and restroom. $325,000. Dee Anne Mosman, Broker, OR/ID, GRI: Cell (208) 707-4444, dmosman@waldore .com or Scott Lamb, Broker, OR/ID, GRI: Cell (208) 739-2119, slamb@waldore.com. Listed by Waldo Real Estate, Ontario, OR. Office (541) 889-8160.

J & K To o l C o m p a n y I n c .

Kwik Klamps 1 & 2 (adjustable 1 –2 or 21⁄2 –4 ) NEW – Kwik Klamp 3 (for 6 PVC) Elevators for PVC well casing (sizes 1 –16 ) Heavy Duty PVC Elevators (sizes 4 –8 ) Flush Joint PVC Pipe Clamps (sizes 4 –24 ) www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

1 – 16 Elevators All steel with safety latch. SEMCO of Lamar 800-541-1562 Fax 719-336-2402

Credit Cards Accepted

Standard Manufacturing

Largest water well pipe elevator manufacturing company in the United States.

Phone:

(936) 336-6200 (800) 337-0163 Fax: (936) 336-6212 E-Mail: StandardManufacturing @yahoo.com Web site: www.standardmfg.com

Dealers Wanted

SkyRex Water Well Elevators 2 thru 36 Also lightweight PVC elevators Now Available!

“Complete Reverse Circulation Drill Strings”

Rex McFadden 7931 19th Lubbock, TX 70407

Ph (806) 791-3731 Fax (806) 791-3755 www.rexmcfadden.com

71 Drilling Equipment

Higgins Rig Co. - Quality Machinery -

www.higrig.com FREE Call - (800) 292-7447 (270) 325-3300 Fax: (270) 325-3405 Office: 2594 Stiles Ford Rd. Hodgenville, KY Shop: 1797 Bardstown Rd. Hodgenville, KY

46/ April 2013 Water Well Journal

waterwelljournal.com


90 Equipment

60 Down Hole Inspection New Low Prices

Water Well Inspection Systems

Low yield well? Get more water without overpumping. www.wellmanager.com ✔ Use on wells yielding as little as 0.10 gpm. ✔ Turn-key collection and delivery system. ✔ Fits through 24â€? doors. ✔ Good money from bad wells. For more information, log-on or call 800-211-8070. Š Reid Plumbing Products, LLC

101 Grouters Well Manager 0$.( <285 *(27+(50$/ *5287,1* Classified Display Ad “Overpumping� $ 21( 0$1 23(5$7,21 Water Well Journal

B&W 2 col 4.25� x 2� ,WœV D VQDS ZLWK WKH (= /RDG 7UDLOHU 3DFNDJH FXVWRP EXLOW E\ 1-2-12 *HR /RRS ,QF 6DYLQJ WRQV RI ODERU KDQGOH RYHU œV RI VDQG RU 1570 WM JDOORQV RI WKHUPDO JURXW SHU GD\ 3RZHUHG E\ WKH IDVWHVW JURXW SXPS DYDLODEOH LQ WKH LQGXVWU\ \RXœOO EH DPD]HG

Portable, truck or trailermounted Retrofit your existing vehicle New Zoom feature for 2013 360° side wall viewing color cameras Inspection depths up to 2,000 feet

Contact us at: Toll Free: (800) 671-0383 (559) 291-0383 ext.111 Fax: (559) 291-0463 Email: jim.lozano@ariesindustries.com Or visit us at: www.ariesindustries.com

‡ 0RGHO ‡ +\GUDXOLF 'ULYHQ *URXW +RVH 5HHO ‡ :DWHU 7DQN 3DOOHW 7DEOH &RPER ‡ (= /RDG 6DQG /RDGHU ‡ +HDY\ 'XW\ 7UDLOHU &KHFN RXW RXU IXOO OLQH RI JURXW SXPSV DQG DFFHVVRULHV DW

ZZZ JHR ORRS FRP ‡ MHII#JHR ORRS FRP ‡

See what you’re missing . . .

180 Water Trucks Specializing in quality custom built epoxy coated Flattanks any gallon or tank length sizes with or without material handling IMT cranes. All tanks are sandblasted and painted with polyurethane paint. Many options available. Engineered for convenience and durability, allows the user to operate at any type of drilling operation. Our drill site Flattanks support trucks are built with simplicity and functionality. Call us for our used truck – new tank inventory list.

NORTHWEST FLATTANKS Steve Wipf (406) 466-2146 E-mail: steve@northwestflattanks.com

Twitter @WaterWellJournl

Cell (406) 544-5914 www.northwestflattanks.com

Didn’t find what you were looking for? Try NGWA’s Career Center at www.careers.ngwa.org for more opportunities. Whether you are looking for the right job or the right employee, the NGWA Career Center can provide you with an industry-specific listing to hone your search. Questions? Call Rachel at 800 551.7379, ext 504, or e-mail rjones@ngwa.org. Water Well Journal April 2013 47/


98 Generators

115 Mud Pumps

116 Mud Systems

Hydraulic drive mud pumps —small and lightweight—

DESANDER

DRILLING EQUIPMENT

Mini-Desander

02%,/( *(1(5$7256 1(: 86(' 5(17$/6 ‡ 4XLHWHVW 0RELOH RQ WKH 0DUNHW ‡ 5XJJHG 5HOLDEOH ‡ +LJK 3HUIRUPDQFH ‡ +RXU &DSDFLW\ )XHO &HOO ‡ 7LHU (PLVVLRQV &RPSOLDQW

71/2 10 duplex pump • Fits in the place of a 5 6 • Pumps 300 GPM at up to 800 PSI • Weighs 1000 lbs. less than a 5 6 • Single and three cylinder models also available

MUD MIXER CM Consulting & Equipment Jerry Mason Specialist in your drilling and grouting problems. 1640 Oppenheimer Rd., Bedford, PA 15522

(814) 623-1675

(814) 623-7285 FAX

Centerline Manufacturing U.S Pat. #6,769,884 and others pending

‡ QRODQGGULOOLQJ FRP ‡ QRODQGGULOO#QRODQG FRP

903-725-6978

www.centerlinemanufacturing.com

129 Pumps

105 Injection Pumps

/ 8 7 , / 0 1 . 0 1 ,, 2 #"" 1 " 3 4

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, 1 ,. . 7 * , 9, * 8 , : * , , * , !!"#$ %&'!!"( #) #! * +&'!!"( #) !$)# *, -* ,.

137 Services REPAIRS: Eastman deviation survey clocks (mechanical drift indicators) repaired. We also have three, six, and twelve degree angle units, charts, and other accessories in stock. Call Downhole Clock Repair, (325) 660-2184.

48/ April 2013 Water Well Journal

DEPENDABLE WATER...WHEREVER YOU ARE

106 Installation Accessories

Reliant 3 #; + ; Solar/Electric

Heat Shrink from B&B Wholesale

"We are the heat shrink people" - Heat shrink kits for #14 to 4/0 wire - Volume pricing - Custom kits made to order - Private labeling available - Quick shipping - Four types of heat shrink tubing in stock - Large selection of installation accessories including pressure gauges, tapes, valves and tank ďŹ ttings packages Supplying "Made in USA" heat shrink tubing to pump and well installers since 1994. 800-593-9403

Water Pump™

Rugged, Simple, Affordable

www.artisanpumpco.com

139 Slotting Machines J & K To o l C o m p a n y

PVC Screen Slotting Machines

PVC Threading Machines

Perforating Machines Affordable, easy to operate automated machines with touch screen programming.

www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

waterwelljournal.com


JOURNAL

125 Pump Hoists A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

2013 Models

S4,000 Pump Hoist, 8,000# cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . $14,245

S6,000 Pump Hoist, 16,000# 3L cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . $16,445

S8,000 Pump Hoist, 22,000# 3L cap., 36 telescoping mast, 30 gal. oil tank, hydro pump, 7T safety hook, hydro controls and variable speed engine control . . . . . $20,845

S10,000 Pump Hoist, 30,000# 3L cap., 40 telescoping mast, 30 gal. oil tank, hydro pump, 9T safety hook, hydro controls and variable speed engine control . . . . . $28,545 S12,000 Pump Hoist, 48,000# 4L cap., 44 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 11T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,945 S15,000 Pump Hoist, 60,000# 4L cap, 48 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $40,645 S20,000 Pump Hoist, 80,000# 4L cap, 40 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $53,845 S25,000 Pump Hoist, 100,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $61,545

S30,000 Pump Hoist, 120,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $76,945

New Equipment in Stock

S8,000 SEMCO, 36 , SR, 2 spd., 22,000# capacity PTO, RC, PR, aux., oil cooler, light kit, 12 bed, toolboxes, bumper w/rec., 2012 Dodge 5500, 6.7 L D, 6 spd. . . . . . . $87,492

Used Equipment in Stock

M33 Jessen/Monitor, 1-PR, SB, 1995 Ford F-350, gas, 5 spd., 4 2 . . . . . . . . . $17,900

5T Smeal, PR, bed, toolboxes, 2004 Ford F650, Cummins . . . . . . . . . . . . . . . . $34,950 S8,000 SEMCO, PTO, RC, PR, light kit, service body, bumper, 2004 Ford F-550, diesel, 6 spd., white . . . . . . . . . . . . $38,950

S12,000 SEMCO, 48 derrick, HS PTO, oil cooler, sandreel, BO cylinder, 2 spd., aux., PR, PT hookup w/air, light kit, 20 bed, toolboxes, red and white, 2008 International 4300, DT466, red . . . . . . . . . . . . . . $82,855

S12,000 SEMCO, 44 , AS PTO, sandreel, BO cylinder, oil cooler, 2 spd., aux. pipe racks, BC outriggers, light kit, 16 bed, boxes, 2007 Freightliner M2, C-7 Cat, 6 spd., . . . . . . . . . . . . . . . . . . . . . . . . . . . . $82,934

S12,000 SEMCO, 44 , HS PTO, oil cooler, SR, BO, 2 spd., aux., PR, BC outriggers, light kit, 16 bed, toolbox, 2006 International 4300, auto., yellow . . . . . . . . . . . . . . . . . . $87,039

S15,000 SEMCO, 48 , AS PTO, sandreel, BO cylinder, aux., 2 spd., oil cooler, light kit, PT hookup, 2006 International 4300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $87,312

SEMCO Inc.

P.O. Box 1216 7595 U.S. Highway 50 Lamar, CO 81052 (719) 336-9006 / (800) 541-1562 Fax (719) 336-2402 semcopumphoist@yahoo.com www.SEMCOoflamar.com See our ad on inside back cover.

128 Pump Pullers

860-651-3141

Twitter @WaterWellJournl

fax 860-658-4288

Classified Advertising Rates Line Classified Ads

(2 ⁄4 column—approx. 39 letters and spaces per line): $8 per line, $32 minimum (4 lines) 1

There is no discount for multiple runs.

No new equipment advertising accepted in line advertisements.

Display Classified Ads

Single column 21⁄4 inches wide OR Double column 411⁄16 inches wide (per column inch – min. depth 2 column inches): 1 month: $60 per inch 3 months: $58 per inch 6 months: $55 per inch 12 months: $49 per inch

Add a spot color to your display classified advertisement for $49 per insertion.

Deadlines: First day of the preceding publication of magazine (December 1 for February issue). No guarantees after that date. This applies to renewals, cancellations, and any revisions. All classified ads must be prepaid by check or credit card. Commission rates do not apply to classified ads. Current month’s classified ads are posted on our Web site at www.ngwa.org/pdf/classify.pdf for no extra charge. To place a classified advertisement in Water Well Journal, please send ad text to Shelby Fleck by e-mail at sfleck@ngwa.org or fax to 614 898.7786. Upon receipt, you will be contacted and provided a quote. Thank you! Water Well Journal April 2013 49/


135 Rigs

1993 Ingersoll-Rand T-3W 900/350 Compressor 49GPM Aux. hyd for off board mud pump Rauch Spinner, $150,000 866-965-5924

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Did you know? Water Well Journal classified advertisements appear online (at no additional cost)

Drill Faster, Cheaper, Smarter. www.sonic-drill.com

. ,

FOR SALE: (2) 2005 Marl sonic drill rigs, Sonicor 50k drill heads, mounted on 2005 Western Star tri-axle trucks. (5) 2007 Fraste FS-250 track-mounted, remote controlled mud rotary drill rigs, (3) Tibban Mud Puppy MP-170s, and misc. support equipment. Call (310) 217-4022, drillrigsforsale@gmail.com

each month at www.waterwelljournal.com.

Check it out!

SONIC DRILL CORPORATION Suite 190, 119 N. Commercial St, Bellingham, WA 98225 1.604.792.2000 (ext 104) or 1.604.306.3135

/ 0 + 1 / $' / + 3 , 4 / 2' ' / /4 5 /6,

!! ??? ;15+7,:144 +75 ?I\MZ ?MTT /MW\PMZUIT /MW\MKPVQKIT -V^QZWVUMV\IT 8ZWJQVO

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133 Rig Parts Enid Drill Systems Inc www.eniddrill.com Enid Drill Systems Inc 580-234-5971 www.eniddrill.com Fax 580-234-5980 580-234-5971 Fax 580-234-5980

4510 E Market, Enid, OK 4510 E Market, 73701 Enid, OK USA 73701 USA

x New rigs—custom designs x x New rigs—custom designs Quality rig repair service x x Quality rigused repair service needs New and equipment x x New and used equipment needs “Transfer of Technology� - the x

6M_ ,ZQTT[ =[ML ,ZQTT[

160 Trucks 30-Freightliner Trucks 6 6, 60 Series Detroit, HT740, Allison Trans., Rockwell Axle, 68KGVW, 315/80 R22.5 Michelin, Low Miles SEMCO, Inc. Phone (800) 541-1562

“Transfer Technology� - the must haveofbook for all drillers! must have book for all drillers!

50/ April 2013 Water Well Journal

waterwelljournal.com


176 Water Level Measurement

185 Well Rehab You can get rid of

Iron bacteria! One time . . . every time . . long term!

Others may fail - we don’t!

Only $995

Place probe in well

#888-437-6426 www,designwater.com email: info@designwater.com

get rid of

Turn unit ON Read level

get rid of

coliform!

Measures to 2000 ft Built-in data logger Nothing to lower in the well NO Contamination!

• 200 times more effective than regular chlorine. • no pre-blending to control pH • competitive price to regular chlorine • NSF approved • free technical service, if 3 failures • Master Distributor map on web site

www.enoscientific.com

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523

Now . . .

Co

For more information, ask your local distributor or contact us at: Phone: (910) 778-2660 Toll Free (888) 803-3796

lifo

rm

• • • •

for De-chlorinating Sterilene

• NSF 60 Certified • no premixing to control pH • no corrosive fumes • no corrosion, trucks/tanks • no shelf life, lasts forever • reduce your call backs • free tech help if 3 failures • same cost per well

by

#888-437-6426 www,designwater.com Check our web site for Distributors

Twitter @WaterWellJournl

Water Well Journal April 2013 51/


176 Water Level Measurement

Phone: 760-384-1085

185 Well Rehab

Fax: 760-384-0044

www.wellprobe.com Sonic Water Level Meters Since 1978 Time Tested & Customer Approved 303-443-9609

178 Water Treatment

Ground Water Monitoring Instrumentation Geokon, Inc. manufactures high quality hydrological instrumentation suitable for a variety of ground water monitoring applications.

ENVIRONMENTAL SERIES

Geokon instruments utilize vibrating wire technology providing measurable advantages and proven long-term stability. The World Leader in Vibrating Wire Technology

3/4-inch 1-inch 1.25-inch 1.5-inch 2-inch

TM

Advantages of Surge Block Method Geokon, Incorporated 48 Spencer Street Lebanon, New Hampshire 03766 | USA

1 • 603 • 448 • 1562 1 • 603 • 448 • 3216 info@geokon.com www.geokon.com

Most effective way to develop any well Produces more water, less color and turbidity Only the surge block method “back washes” the well screen, removing clay bridge, sands and silts Flexible wiper creates suction and pulls water into the screen (not available with other methods) Constructed of inert long-lasting materials Capable of lifting water over 50 feet Removable ball valve prevents water from flowing back into well and will not clog with sediments Fast, effective and saves time and money

PRODUCTION SERIES

4”,5”

6””

For more information visit: www.welldeveloper.com 850.727.4427

52/ April 2013 Water Well Journal

waterwelljournal.com


184 Well Packers

Put your company’s message here!

• CUSTOM BUILT PACKERS

Classified advertising is a great way to reach the water well industry.

FOR ANY APPLICATION

PRODUCTS

Call Shelby to make arrangements at 1-800-551-7379 ext 523.

INFLATABLE WELL PACKERS

Get Safety Resources Online You can never be too safe, so take advantage of safety resources online. Go to the Web site of the National Ground Water Association and check out the resources it has available at www.NGWA.org/ Professional-Resources/safety/ pages. Also while you’re at the Web site, make sure to check out NGWA Press’ newest safety item, Safety Meetings for the Groundwater Industry, a set of 52 sheets that provide information so companies can hold weekly safety meetings on topics specific to their industry.

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523

• COMPETITIVE PRICES

1-800-452-4902 • www.lansas.com Manufactured by Vanderlans & Sons 1320 S. Sacramento St. • Lodi, CA 95240 • 209-334-4115 • Fax 209-339-8260

Ph. 303 789-1200 or 800 552-2754 Fx. 303 789-0900

Serving Your Complete Packer Needs i INFLATABLE PACKERS - Pressure Grout, Wireline, Water Well, Environmental, Bridge Plugs. Custom Sizes and Fabrication available i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!! Toll-Free: 1-888-572-2537 Email: info@QSPPackers.com Fax #: 253-770-0327 Web: www.QSPPackers.com Prompt Shipping in the US & Internationally—Usually in just One Day!!

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Applications Include:

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each month at www.waterwelljournal.com.

To discuss your questions and applications, call

Water Well Journal classified advertisements

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Water Well Journal April 2013 53/


JOURNAL

184 Well Packers Packers

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

& Replacement Elements for

Water Well Hydro-Fracturing

Coming Soon Don’t miss the May issue of Water Well Journal as it will focus on pump technology and contain WWJ’s annual buyers guide. Contact information of pump manufacturers and details on the types of pumps provided by the manufacturers will be in a buyers guide that you will want to keep all year.

Durable & fast deflating - so you can get on with the next frac! 4.33” OD and 4.75” OD standard Custom sizes on request Visit our website for our full line of downhole tools

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186 Well Screens

The issue will also include multiple feature articles, including one on troubleshooting water systems. There will also be feature articles on pump installations under water, bacteria in well systems, and a look at the differences and similarities faced by groundwater industry professionals in the United States and United Kingdom. Of course, there will be the monthly columns authored by industry experts and a host of departments designed to make you a better water well professional for your customers. The Engineering Your Business column by Ed Butts, PE, CPI, will wrap up the series on life cycle costs of a pumping system.

®

Make sure you look for the May WWJ soon! Get read

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Fuel Sensor Strip

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step guid d, A step byg peace of min providin page 19 e: Also insid phate-Based 22 — Phos s, page Chemistrie

Classified advertising is a great way to reach the water well industry. ®

54/ April 2013 Water Well Journal

Well screen manufacturer: stainless steel, galvanized and carbon steel. Sizes: 0.75" to 24.0" OD. Rod base, pre-pack and pipe base screens. Environmental flush joint monitor pipe, T&C stainless drop pipe, drive points, etc. Contact: Jan or Steve 18102 E. Hardy Rd., Houston, TX 77073 Ph: (281) 233-0214; Fax: (281) 233-0487 Toll free: (800) 577-5068 www.alloyscreenworks.com

Call Shelby to make arrangements at 1-800-551-7379 ext 523. waterwelljournal.com


INDEX OF Card No./ Page

Card No./ Page

A.Y. McDonald Mfg. 1 5 (800) 292-2737 www.aymcdonald.com Baroid 3 15 (877) 379-7412 www.baroididp.com Central Mine Equipment 2 24 (800) 325-8827 www.cmeco.com Cotey Chemical 4 14 (806) 747-2096 www.coteychemical.com Foremost Industries 5 27 (800) 661-9190 (403) 295-5834 (fax) GEFCO/ King Oil Tools 6 39 (800) 759-7441 www.gefco.com Geo-Hydro Supply 7 33 (800) 820-1005 www.geohydrosupply.com 7 Geoprobe ÂŽ Systems 8 (800) 436-7762 www.geoprobe.com Geothermal Supply 9 29 (270) 786-3010 www.geothermalsupply.com

Goulds Water Technology, a Xylem Brand 33 41 www.xyleminc.com Grundfos Pumps 10 IFC (913) 227-3400 www.us.grundfos.com kwik-ZIP USA 11 19 (866) 629-7020 www.kwikzip.com Laibe/Versa-Drill 12 16 (317) 231-2250 www.laibecorp.com Lemco Seals 13 9 (800) 445-1472 www.lemcoseals.com Lorentz Solar Water Pumps 14 OBC (888) 535-4788 (866) 593-0777 www.lorentz.de MARL Technologies 15 10 (800) 404-4463 www.marltechnologies.com Mount Sopris Instruments 16 19 (303) 279-3211 www.mountsopris.com

ADVERTISERS

Card No./ Page

NGWA/Awards 17 (800) 551-7379 www.ngwa.org NGWA/b2U 18 (800) 551-7379 www.ngwa.org NGWA/Bookstore 34 (800) 551-7379 www.ngwa.org NGWA/Certification 19 (800) 551-7379 www.ngwa.org NGWA/Groundwater Expo 20 (800) 551-7379 www.ngwa.org NGWA/Groundwater Summit 21 (800) 551-7379 www.ngwa.org NGWA/Membership 22 (800) 551-7379 www.ngwa.org NGWA/NGWREF 23 (800) 551-7379 www.ngwa.org/ngwref

35

37

39

43

23

9

20

55

Card No./ Page

North Houston Machine 24 37 (800) 364-6973 nhmi2@earthlink.net Premier Silica 25 35 (800) 947-7263 www.premiersilica.com SEMCO 26 IBC (719) 336-9006 www.semcooflamar.com Solinst 27 11 (800) 661-2023 www.solinst.com Southwire 28 2 (770) 832-4590 www.southwire.com Star Iron Works 29 31 (814) 427-2555 www.starironworks.com Tibban Mfg. 30 1 (760) 954-5655 www.tibban.com Western Rubber & Manufacturing 31 32 (281) 590-1185 (281) 442-1124 (fax) Wyo-Ben 32 8 (800) 548-7055 www.wyoben.com

Make a difference by helping those who help others . . .

NGWREF’s USA Groundwater and Developing Nations funds provide small assistance grants to benefit the quality of life for people in impoverished or catastrophe-stricken areas of the United States, and for those in developing economies around the world, without access to plentiful supplies of potable groundwater.

Donate to NGWREF today. www.NGWA.org/NGWREF s

Operated by NGWA, NGWREF is a 501(c)(3) public foundation focused on conducting educational, research, and other charitable activities related to a broader public understanding of groundwater.

Twitter @WaterWellJournl

Circle card no. ??

Water Well Journal April 2013 55/


CLOSING

TIME

Sections of a windmill are present for a construction job in Terrell County, Texas. The windmill was erected by Plateau Water Well Service Inc. of Fort Stockton, Texas.

The motor is set on the mast pipe of the windmill.

The windmill stub tower and platform under construction. The windmill is 20 feet.

A Speedstar SS15 sits on the Landino ranch on the coast in 1998 in Santa Cruz, California. This was the last drill rig of the late Tony Landino, who started the business. The company legacy continues today with David Landino Sr. and his son, Darrell. “Closing Time” is the page of Water Well Journal that showcases—you! It will always feature a few pictures of people at work at job sites around the world. Please send in photos and brief descriptions and you just

56/ April 2013 Water Well Journal

The finished product stands out against the Texas clouds. All photos were taken by Ray McDonald, owner of Plateau Water Well Service Inc. of Fort Stockton, Texas.

may be the subject on the last page of an issue of WWJ. And remember, if your photo is selected as the cover image of WWJ, you receive $250. If your photos are selected, you will be

asked to fill out a photo disclaimer form that grants the National Ground Water Association the royalty-free right to display the photos. Please send high-resolution digital photos to tplumley@ngwa.org.

waterwelljournal.com


SEMCO INC. P.O. Box 1216

7595 U.S. Hwy 50

Lamar, Colorado 81052

800-541-1562 719-336-9006

Fax 719-336-2402 ● semcopumphoist@yahoo.com www.SEMCOoflamar.com

S30,000 SEMCO Pump Hoist, 54⬘ Derrick Extension, 84⬙ Wide Derrick Conversion, Air Shift PTO-Direct Mount Pump, Hydro Breakout Cylinder w/Valve, Behind the Cab Outriggers, Cathead w/Valve, 2,000⬘ Capacity Sandreel, 2-Auxiliary Hydraulic Valves, 50 T Four Line Block w/Safety Bearing Hook, Hydraulic Oil Cooler 12VDC Quad Fans, Factory Mounting w/Hydraulic Oil, Light Kit for Mast, Power Arm, 22⬘ Steel Flatbed, Toolbox Package, Mounted on Customer’s Kenworth Truck Doug Benson P.O. Box 2050 Amarillo, TX 79105

SEMCO HYDRORENCH

Excellent for breaking pipe, shaft, and tubing on turbine pumps. Adjustable Torque, 4-Serrated Rollers w/Clean Out Slots, Hydraulic Operated w/High Torque Charlynn Motors Model#

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S110H

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Circle card no. 26

See Our Classified Ads on Pages 45, 49, and 50.


American West Windmill & Solar © 2013. All Rights Reserved. 340SSC021013

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2013 is the 20th anniversary of LORENTZ, a lifetime of experience in the solar water pumping industry - visit www.lorentz.de to find out more

Circle card no. 14


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