POLICIES and PROCEDURES (US) Updated: 2-15-17 1.0
INTRODUCTION
1.1
Mutual Commitment Statement Vasayo, LLC (hereafter as “Vasayo” and the “Company”) recognizes that in order to develop a long-term and mutually rewarding relationship with its salesforce (“Brand Partners”) and Customers, Vasayo and its Brand Partners must acknowledge and respect the true nature of the relationship and support the Customers. A.
B.
In the spirit of mutual respect and understanding, Vasayo is committed to: I.
Provide prompt, professional, and courteous service and communications to all of its Brand Partners and Customers;
II.
Provide the highest level of quality products, at fair and reasonable prices;
III.
Exchange or refund the purchase price of any product, service or membership as provided in our Return Policy:
IV.
Deliver orders promptly and accurately;
V.
Pay commissions accurately and on a timely basis;
VI.
Expedite orders or checks if an error or unreasonable delay occurs;
VII.
Roll out new products and programs with Brand Partner input and planning;
VIII.
Implement changes in the Rewards Plan or Policies and Procedures that affect the Brand Partner with input from the Brand Partners;
IX.
Support, protect, and defend the integrity of the Vasayo Business Opportunity;
X.
Offer Brand Partners an opportunity to grow with Vasayo with such growth guided by the principles of Servant Leadership.
In return, Vasayo expects that its Brand Partners will: I.
Conduct themselves in a professional, honest, and considerate manner;
II.
Present Vasayo Corporate and product information in an accurate and professional manner;
III.
Present the Rewards Plan and Return Policy in a complete and accurate manner;
IV.
Not make exaggerated income claims;
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