TIPS FOR BUILDING TRUST WITH YOUR PATIENTS SMOOTH INTRODUCTION While getting carried away by the endless tasks of running a healthcare facility is tempting, building a strong rapport with patients is also essential. One simple act of introducing yourself to a patient can help set the tone for the next interaction.
ACTIVE LISTENING Establishing a solid rapport with patients involves being actively involved in their conversations. This involves paying close attention to what the patient is saying and how they respond to what you are trying to convey.
GETTING TO KNOW THEM One of the most effective ways to build a strong rapport with a patient is by asking open-ended questions. For instance, while performing a routine task, you could ask your patient what they would like to do once they feel better. This practice would make for more pleasant interactions and show that you are genuinely interested in their well-being.
SIMPLIFICATION There is nothing wrong with using the correct terminology in your interactions with patients as long as they are medical professionals. Having the necessary communication skills can help build a strong rapport with patients.
EDUCATE One of the most effective ways to build a strong rapport with patients is by providing them with the necessary resources and information to manage their health. Throughout the day, you can often give your patients opportunities to learn about their options for improving their health.
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